Hanscom ISW PWS 2025_Redacted.pdf

PERFORMANCE WORK STATEMENT

FOR

INTEGRATED SOLID WASTE MANAGEMENT

Hanscom AFB 10 June 2025

1. DESCRIPTION OF SERVICES. The contractor shall provide all personnel, equipment, tools, materials, vehicles, supervision, and other items and services necessary to perform integrated solid waste management (municipal solid waste (MSW) collection and single stream recycling services) at Hanscom AFB, MA; Fourth Cliff Recreation Annex, Humarock, MA; Sagamore Hill Observation Annex, Hamilton, MA; FAM Camp; Patriot Golf Course. The contractor shall perform to the standards in the contract as well as all local, state, and federal regulations. Estimated workload factors are in Appendix A and collection areas are in Appendix B.

1.1. COLLECTION REQUIREMENTS.

1.1.1 Main Base

1.1.1.1. Integrated solid waste management. Empty MSW/recycling containers/dumpsters based on historical data for the first 30 days of performance or at least weekly. The contractor shall establish initial vehicle routes and collection schedules upon contract award. They are to be submitted to the Contracting Officer (CO) five (5) calendar days prior to start of contract performance. The contractor may propose adjustments to the schedule at any time but as a minimum the Contracting Officer’s designated Representative (COR) (Quality Assurance Personnel) and contractor shall monitor fill capacities during the first 30 days of performance and during one other period to be agreed upon during the same performance period. No changes are allowed to the schedule or haul route without CO coordination. Historical frequency tables are located at Appendix A, Table A2. When the contractor completes service at a location there shall be no litter, waste, and recyclable material on the ground within a 15-foot radius of the container.

For recycling containers, the contractor shall be responsible for separating the various types of recyclable materials (see section 1.2.).

1.1.1.1.2. Trash Compactors. The contractor shall provide two self-contained trash compactors and all required attachment materials to service the base Commissary (B1709) and the base shredder building (B1700)

1.1.1.1.3. Breakaway Dumpsters. The contractor shall provide three (3) breakaway type dumpsters and all required attachment materials for trash compactors serving the base Transfer Station (B1855), Carpenter Shop (B1812) and MIT South Lab.

1.1.1.2. Reserved

1.1.2. Reserved

1.1.3. Over and Above Requirements.

1.1.3.1. Unscheduled Pickup and Special Events. In addition to the scheduled solid waste collections, the CO or COR may request the contractor make unscheduled collections and disposals. For unscheduled events, the contractor shall respond within one business day of notification from the CO or COR. For special events, the contractor shall also provide (or re-position as directed) solid waste containers. These containers shall be placed in locations for a length of time designated by the CO or COR. The CO shall notify the contractor in writing at least 7 days in advance of the special event date. See Appendix A for workload data.

1.1.3.2. Construction and Demolition Debris (C&D). When requested by the CO or COR, the contractor shall provide roll-off containers for collection of C&D. The contractor shall place containers at the designated site within one business day of notification by the CO or COR. The contractor shall recycle or dispose of all C&D at a permitted C&D Debris Processing facility per 310 CMR 19.017. The contractor shall provide weight tickets of all roll-off containers to the COR.

Contractor shall be on an “on call” basis within one business day of notification by the CO or

COR.

1.1.3.3. Reserved

1.1.3.4. Reserved

1.1.3.5. Reserved

1.1.3.6. Additional Pickups: In the event unusual conditions cause a container to require pickup before the scheduled time, the CO or COR may request in writing (email/ Fax sufficient) pickup within 24 hours.

1.1.4. Inclement Weather Schedule. The contractor shall collect MSW and recyclable material during periods of inclement weather. In cases of severe weather, the CO or COR may authorize exceptions. When exceptions are granted, all missed collections shall be performed within 24 hours after the severe weather has terminated, unless the CO authorizes additional time.

1.1.5. Route Parameters. Collection shall be made between the hours of 6:00 AM to 4:00 PM Monday through Saturday. Collection outside these hours shall require prior coordination of the CO or COR

1.1.6. Points of Collection. Collection stations for MSW and recyclable materials are shown in Appendix B. The contractor shall position bulk containers for customer ease in depositing MSW.

The contractor shall also position containers to minimize interference with adjacent parking areas, sidewalks, roadways, overhead utilities, trees, and other potential obstructions.

1.1.7. Cubic Yard Capacity. Proposed capacity of containers is indicated in Appendix A, Table A2-A5. The contractor is encouraged to identify changes to the capacity of containers and/or pickup frequency to improve the overall efficiency of MSW and recycling removal, and to submit these changes to the CO or COR. No changes shall be made until the proposed change is coordinated with the CO or COR.

1.1.8. Government-Approved Containers. Collection of MSW and recyclable materials in all areas except playing field and recreation areas shall be from contractor-provided, CO or COR accepted containers, recycling bins or plastic bags.

1.1.9. Maintaining Containers and Collection Area. The contractor shall return all MSW and recycling containers to their original location after servicing, in an upright position with the lids securely in place (closed). The contractor is responsible for cleaning up any spills, debris, etc., on the ground within fifteen feet (15) of the container when servicing a location. The contractor shall collect any debris placed at collection stations; for example, tree branches, sacks, cartons, boxes, cans, tied bundles, or other containers. It is intended that the majority of debris will be placed in containers. The contractor shall notify the COR of locations where debris is frequently placed outside of containers so the COR may notify facility managers and, if necessary, the contractor can adjust the container size or pickup frequency with CO or COR approval. The contractor shall be responsible for keeping collection areas free of solid waste and debris.

1.1.10. Weighing of Vehicles. All vehicles used in the collection of MSW, C&D, organics and recyclable materials shall contain a truck scale to be used during the collection of all materials.

Weight tickets shall be supplied to the COR on a monthly basis, itemizing building numbers and materials collected on a printed ticket for each dumpster. The truck scales shall be calibrated biannually by state scale company. The contractor shall submit a monthly report (para 1.5) that includes weight tickets that reflect the disposed tonnage figures, date of disposal, and type of vehicle and cost of landfill tipping fees. The contractor shall be reimbursed for tipping fees according to submitted invoices.

1.1.11. Operate the Hanscom AFB Solid Waste Transfer Station (Building 1855) and the Recycling Station (Building 1856). Hours of Operation Monday through Friday from 7:00AM – 4:30 PM. Comply with Commonwealth of Massachusetts Department of Environmental Protection Permit issued for the Solid Waste Transfer Station. The Contractor will be familiar with the Hanscom AFB Integrated Solid Waste Management Plan (ISWMP). The Transfer Station and Recycling Station area shall be kept clean and neat at all times. Base customers may also use the transfer station at no additional cost. The Contractor shall provide employee(s) to operate the transfer/recycling station, building 1855. Employee(s) will work closely with the Civil Engineering Government Representative and adhere to all Hanscom Air Force Base policies. Employee(s) shall be off all federal holidays.

Contractor will keep transfer station manned during hours of operation.

1.1.12. Operation and Maintenance Plan. The Contractor shall develop and deliver a comprehensive Operation and Maintenance (O&M) Plan that integrates with the existing Hanscom AFB Integrated Solid Waste Management Plan (ISWMP). This O&M Plan will detail the procedures, schedules, and resources necessary for the efficient and environmentally responsible solid waste and recycling collection activities and the operating of the Hanscom AFB recycling transfer station. The O&M Plan must ensure compliance with all applicable federal, state, and local regulations, as well as base-specific solid waste management policies and goals. The O&M Plan must clearly articulate how waste generated during operation and maintenance activities will be managed, segregated, stored, and disposed of in accordance with the Hanscom AFB ISWMP.

1.2. RECYCLABLE MATERIALS PROCESSING. The base operates a recycling service to reduce the volume of non-hazardous solid waste generated. The contractor shall provide a detailed accounting of recyclable commodities sold (type / weight / price) to the COR.

1.2.1. Materials. The Contractor shall recycle all required materials as mandated by State law.

At a minimum, the following items shall be recycled: Industrial scrap metal, metal beverage containers, glass (clear, brown, green), office paper, newspaper, asphalt pavement, brick, concrete, cathode ray tubes, clean gypsum wallboard, leaves and yard waste, white goods, wood, magazines, brown paper bags, junk mail, phone books, corrugated fiberboard/cardboard/paperboard, plastics, scrap wood, rags/textile wastes, batteries, tires. Contractor may recycle materials not listed above with prior coordination of the CO or COR. All recyclable items shall be stored, shipped and disposed of in accordance with federal and local environmental regulations.

1.2.2. Pickup Points. Contractor shall provide recycling containers at the locations specified in Appendix A, Table A2. Containers shall be emptied as specified in section 1.1.1.1.

1.2.3. Base Recycling Center. The government will provide the contractor use of the base recycling center as shown in Appendix B for single stream recycling activities. Alternately, the contractor may transport mixed recyclables to a contractor-owned or third party off-base facility for separation and resale so long as government recyclable materials are sorted and weighed prior to commingling with other customers’ recyclables. In lieu of providing a check to the government for the resale of recyclables, the contractor will credit the tipping fees for recycling each month. The contractor is required to provide copies of checks received with end of month report submissions, for the government to track sales trends. Contractor shall become familiar with and shall adhere to the Hanscom AFB Solid Waste Transfer Station Waste Ban Compliance Plan, dated June 2014, including adhering to the recordkeeping and reporting requirements identified in the plan.

1.2.3.1. Contractor Responsibilities. Separate and prepare for transport/resale all recyclable materials. Perform daily general maintenance such as cleaning and replacing light bulbs and perform recommended maintenance on government furnished equipment. Provide appropriate personal protective equipment for employees. Notify Base Civil Engineer customer service for facility maintenance or repair requirements. With the approval of the contracting officer, contractor may procure and install additional equipment as required to more efficiently process recyclable materials. Contractor-purchased equipment will be procured at the contractor's expense, owned by the contractor and may be removed upon contract termination.

1.2.4. Marketing. The contractor shall provide for the marketing of recyclable materials, including transportation of recyclable commodities to the purchasers. Written publications such as original published pamphlets, brochures, or other informative media, may be used to inform users.

1.2.5. Sales Receipts. The contractor shall provide a summary of sale proceeds by type of commodity, along with original sales receipts for recyclable materials and the proceeds to the government evaluator no later than the tenth working day of the month following the sale month.

The sales receipts shall contain the weight, type and price of the commodity recycled. The contractor shall also submit an invoice of costs associated with the collection, processing, transporting and sale of recyclable commodities for reimbursement.

1.2.6. Reserved

1.3. DISPOSAL.

1.3.1. Off-Base Disposal. The contractor shall transport and dispose of all municipal solid waste at a permitted off-base disposal site. All MSW shall be incinerated at a waste to energy facility. No refuse shall be deposited in landfills. Provide copies to the COR of operating permit(s) for all waste to energy facilities used for this contract. The contractor shall transport recyclable commodities to an off-base material recovery facility. The contractor is responsible for disposal being in accordance with existing local, state, and federal regulations. The contractor shall be responsible for any permit or fees associated with the use of off-base disposal locations and invoice to CLIN 0015 for reimbursement.

1.3.2. Disposal of Non-marketable Materials. Disposal of non-marketable materials from processing recyclable materials at an off-base facility shall be the responsibility of the contractor.

This includes any recyclable material rejected for any reason. Contractor shall inform the CO or COR what material was rejected and reason for rejection. Contractor shall coordinate with the Environmental Office for proper disposition methods of rejected materials.

1.4. EQUIPMENT MAINTENANCE. The contractor shall furnish containers that match the color scheme of the base. Additional re-painting must match the approved color scheme. The contractor shall maintain all contractor and government provided containers ensuring they are free of unpleasant odors, dirt, debris, and pests. All containers must remain in good, workable condition, with no leaks. They must remain easily accessible to customers. The contractor shall perform all cleaning, painting, repair and other maintenance tasks off-base. Trucks and trailers used for hauling and collecting shall be free of odor, dirt, debris, and pests. Contractor vehicles and equipment shall not have any waste or equipment leaks such as oil or hydraulic fluid. Should any contractor vehicles or equipment have any leaks, the contractor is responsible for cleanup and reporting the amount leaked to the Environmental Office (

) . The contractor shall permanently affix signs, readily visible (on all four sides if necessary) warning of the following: potential dangers of playing on or around dumpsters;

do not park notice within standard distance; and keep dumpster doors closed. The dumpsters will also be clearly marked with the facility number associated to the dumpster.

1.4.1. Bulk Container Maintenance Methods. Maintenance shall be performed as required at an off-base location. The contractor shall furnish to the CO or COR the schedule of maintenance for the bulk containers. The contractor shall furnish replacement containers for all containers removed (for more than 1 hour) for cleaning, painting, or repair to ensure that collection stations have adequate municipal solid waste containers. Cleaning or painting includes minor repair and maintenance to ensure a properly operating container. Major repairs or maintenance shall require replacement of the container.

1.4.2. Bulk Container Cleaning. The contractor shall maintain bulk containers to ensure they are free of unpleasant odors, dirt, debris, and pests. Cleaning should include thoroughly washing containers with steam, soap or detergents and water.

1.4.3. Bulk Container Painting. Color of containers and paint shall be submitted to the CO or COR prior to placing or painting containers. Containers shall be cleaned prior to painting.

1.5. REPORTS AND RECORDS. The contractor shall provide a monthly report detailing total tonnage of solid waste (MSW, C&D and recycling) collected, landfill tipping fees and weight tickets. Format for these monthly reports shall be coordinated with the CO or COR. In addition, recyclables report shall detail materials collected and recycled by commodity, and gross proceeds from recyclable sales. Sales receipts from the recyclables must accompany the report.

Weight tickets Monthly

Total tonnage report Monthly- by the 10th day of each month

Total tonnage C&D Debris-Mulched Monthly- as applicable

Total tonnage C&D Debris- Diverted Monthly- as applicable

Total tonnage C&D Debris-Landfilled Monthly- as applicable

Total tonnage C&D Debris-Incineration Monthly- as applicable

Total tonnage C&D debris- Waste to Energy Monthly-as applicable

Total recyclables report Monthly- by the 10th working day of each month

Sales Receipts Monthly-by the 10th working day of each month

1.6. Hazardous Materials. Regardless of the acquisition process, Hazardous Materials (HAZMAT) cannot be purchased or stored on HAFB without prior notification and approval through the HAZMAT Tracking Activity (HTA) (i.e. by notifying 66 ABG/CEIE and obtaining clearance). A HAZMAT is defined as ANY substance that has an accompanying Safety Data Sheet (SDS), no exceptions. Contractor shall become familiar with and adhere to the Hanscom AFB Contractor Environmental Guide, dated April 2025.

1.6.1. HAZMAT purchased by the contractor to fulfill contract requirements are brought on Base as needed, used only by the contract employees and are removed from the base at the end of the term of the contract. These HAZMATs will be referred to as contractor owned.

1.6.2 Contractor‐Owned HAZMAT. Contractor shall complete an AF Form 3952 and a Contractor Hazardous Material Report (available at HAZMAT Tracking Activity) for any HAZMAT proposed to be brought onto the base. The Contractor Hazardous Material Report will provide the HTA with a list of the materials, container sizes, quantities, and corresponding SDSs for each HAZMAT product used to meet contract requirements. The completed AF Form 3952 and the Contractor Hazardous Material Report should be submitted to the CO and the HTA 15 days prior to bringing the listed items on to HAFB.

1.6.3 When the Contractor Material Report is submitted to the HTA, each container approved to be brought onto the installation will be assigned a serial number. Tracking labels must be generated within one working day of receipt of the material. The program focal point for the contractor is responsible for contacting HTA to obtain the required labels.

SS2: Dispose of Municipal Solid Waste in accordance with the established governing directives.

1.3 0 Deficiencies permitted.

SS3: Maintain equipment in good workable condition. Trucks and solid waste containers washed and free of odors.

1.4 No more than 2 Customer

Complaints monthly.

SS4: Perform unscheduled collections required by the contracting officer in accordance with paragraph 1.1.

1.1.3.1 0 Deficiencies permitted.

(Delivery order shall not be accepted until all deficiencies are corrected.)

SS5: Reports and Records- submit reports IAW established guidelines

1.5 0 Deficiencies permitted

2.1. Performance Assessment.

2.1.1 Periodic Validation. This method requires the COR to employ a “spot check” style of evaluation based on the contractor’s schedule. Periodic validation will be conducted on a scheduled basis (daily, weekly, monthly, quarterly, semi-annual or annually) and may be adjusted, based on quality trends.

Any unsatisfactory inspection (defect) result shall be recorded, and the Contractor shall re-perform the service after notification by the CO or COR.

Exceeding the performance threshold for any performance objectives may result in a warning or letter of concern from the CO.

Exceeding the performance threshold of these performance objectives for any two, or more consecutive or non-consecutive months during a contract period may constitute an immediate Progress Meeting with the Multi-functional Team. All remedies shall be in accordance with the FAR 52.212-4 (a), Contract Terms and Conditions - Commercial Items, Inspection/Acceptance.

2.1.2. Customer Complaints. The COR will receive and investigate complaints. The COR shall be responsible for initially validating customer complaints. The CO shall make final determination of the validity of customer complaint(s) in cases of disagreement with the COR and the Contractor. Validated customer complaints shall be re-performed after notification by the CO or COR.

Exceeding the performance threshold for performance objective in any one-month period may result in a warning or letter of concern from the CO.

Exceeding the performance threshold for performance objective for any two, or more consecutive or non-consecutive months during a contract period may constitute an immediate Progress Meeting with the Multi-functional Team. All remedies shall be in accordance with the FAR 52.212-4 (a), Contract Terms and Conditions - Commercial Items, Inspection/Acceptance.

2.2. Periodic Progress Meetings. The CO, COR, other appropriate Government personnel and the Contractor shall meet, as needed, to discuss the Contractor’s performance. The following issues should be discussed; opportunities to improve the contract, any modifications required of the contract, unsatisfactory inspections and valid customer complaints against each performance objective observed and steps taken by the Contractor to prevent occurrences in the future. The Contractor shall provide a summation of unsatisfactory inspections and customer complaints and provide insight into any identified trends.

Contracting will put the minutes in writing, signed by the CO and any other signatures as deemed appropriate, distributed to the functional area and the contractor and a copy placed in the official contract file. Should the contractor not concur with the minutes, the contractor will provide a written notification to the Contracting Office identifying areas of non-concurrence for resolution.

3. GOVERNMENT FURNISHED PROPERTY AND SERVICES.

3.1. Recycling Center. Provide utility service to the transfer station/recycling center (B1855;

B1856) and perform facility maintenance and repairs.

3.2. Government Furnished Utilities. The Government will furnish electricity, water and sewage service as necessary for accomplishment of work in accordance with this contract.

3.3. Utility Conservation. The contractor shall adhere to all base level utility conservation practices or requirements. The contractor shall be responsible for operating under conditions that prevent waste of utilities.

3.4. Telephone service. The Government shall only provide base and local commercial telephone service. Long distance service, if desired, shall be at the contractor’s expense.

3.5. Security and Fire. The Government will provide police and fire protection.

3.6. Mail Service. The contractor shall be responsible for coordinating with the US Postal Service for the delivery of mail to the Contractor’s facility or post office box.

4. GENERAL INFORMATION.

4.1. QUALITY ASSURANCE. The Government shall inspect and evaluate the contractor’s performance to ensure services are received in accordance with requirements set forth in this contract. The CO or COR shall inspect by validating actual work performance, physically checking an attribute of the completed task, checking a management information report, investigating customer complaints, conferring with facility managers, or otherwise inspecting the task or its results to determine whether or not performance meets the standards contained in this PWS. The CO or COR will use the contractor’s work schedule or modified version thereof, to record validation results. Results of the validation then become the official Air Force record of the Contractor’s performance. When a performance threshold has not been met or contractor performance has not been accomplished, the COR will initiate and provide the Contracting Officer a Contract Discrepancy Report (CDR) DD Form 2772 for issuance to the contractor. The contractor shall respond to the CDR IAW instructions provided and return it to the Contracting Officer within 10 calendar days of receipt.

4.2. GOVERNMENT REMEDIES. The contracting officer shall follow FAR 52.212-4, Contract Terms and Conditions-Commercial Items, for contractor’s failure to perform satisfactory services or failure to correct non-conforming services.

4.3. HOURS OF OPERATION. All refuse collection is Monday through Saturday, from 6:00 AM to 4:00 PM

4.4. SECURITY REQUIREMENTS.

4.4.1 Contractor/Employee Base Pass and Identification, Special Clearances and Vehicle Passes. The Contractor shall comply with requirement and procedures IAW DAFFARS 5353.242-9000, Contractor Access to Air Force Installations. Prior to coming to Hanscom AFB to perform any work, Contractor shall contact the Civil Engineering Government Representative to coordinate access to the base as well as to the building(s) where the work shall be performed.

A list of the names of the workers shall be required to gain access, and passes shall be distributed at the visitor’s building at Vandenberg Gate. Workers shall have a REAL ID-compliant driver’s license, REAL ID-compliant state identification card or valid passport. If bringing a vehicle on base, the Contractor will need proof of registration and insurance of that vehicle. Contractor employees must have identification that readily identifies them as contractors. During the contract, certain areas/sites may be restricted or closed to Contractor personnel. The Contractor shall comply with all requirements for entry. In addition, unscheduled gate closures may occur at any time and personnel entering or exiting the installation may experience delays.

4.5. CONTINUATION OF CONTRACTOR SERVICES DURING CRISIS. Only limited service will continue in the event of a crisis. They will be approved on a case-by-case basis. The COR will inform the contractor which facilities are affected.

4.6. SPECIAL QUALIFICATIONS.

4.6.1. Contract Manager. Provide a contract manager who has the full authority to act for the contractor on all matters relating to daily operation of this contract and be responsible for the performance of the work. The name and contact information of the contract manager and alternate (s), shall be designated in writing to the CO and COR within ten (10) days after contract award.

The contract manager, and alternate(s), shall be available during normal duty hours; the contract manager, and alternate(s), shall be available onsite within two hours of notification. The contract manager and alternate(s) shall be able to read, write, speak, and understand the American English language.

4.6.2. Contractor Employees. Provide each employee with an identification badge that includes the employee’s name, employee’s photograph, and contractor’s name. Each employee shall wear the badge on the outer clothing on the front of the body between the neck and the waist so that the badge is visible at all times. The Contractor shall notify the COR before sending a Foreign National representative to perform services. Special rules apply for foreign national(s) visiting a US Government facility. All contractor employees must be able to read, write, speak and understand the American English language. The contractor shall submit and maintain a roster listing of all employees. This roster shall be submitted to the COR for concurrence ten (10) days after contract award. The contractor shall submit an updated roster to the CO as the changes occur.

4.7 Reserved

4.8. CONTRACTING OFFICER AND CONTRACTING OFFICER REPRESENTATIVE.

(QUALITY ASSURANCE PERSONNEL) The Contracting Officer will appoint a primary and alternate representative for management of the day-to-day activities of the contract. The identity, title, and authority of this representative will be provided in writing to the contractor after contract award.

4.9. SAFETY REQUIREMENTS AND REPORTS. The Contractor is solely responsible for compliance with the Occupational Safety and Health Act of 1974 (OSHA) and the protection of their employees and all sub-contractor employees. In performing work under this contract on a Government installation, the contractor shall report any accidents involving Air Force property/equipment damage, or contractor personnel injuries occurring on the job or an accident resulting in death, injury, occupational disease, or adverse environmental impact to the contracting officer within five business days. The contractor shall:

4.9.1. Comply with the specific health and safety requirements established by this contract.

4.9.2. Comply with the health and safety rules of the Government installation that concern related activities not directly addressed in this contract.

4.9.3. Take all reasonable steps and precautions to prevent accidents and preserve the health and safety of contractor and Government personnel performing or in any way coming in contact with the performance of this contract.

4.9.4. Ensure appropriate warning signs are displayed in areas where work creates a potential hazard (i.e., slippery surface).

4.9.5. Ensure proper housekeeping for storage areas is maintained.

4.9.6. Take such additional immediate precautions as the contracting officer may reasonably require for health and safety purposes.

4.9.7. Report any accidents involving Air Force property/equipment damage, or contractor personnel injuries occurring on the job or an accident resulting in death, injury, occupational disease, or adverse environmental impact to the contracting officer within five business days.

4.9.8. Air Force Safety, Fire Protection, and Bio-environmental Engineering officials may periodically enter a contractor’s workplace to verify housekeeping requirements, conditions of Government facilities and potential hazards created by the contractor’s work practices. If an improper procedure or unsafe condition exists, which places AF personnel or equipment in jeopardy the contracting officer will be notified, and the situation corrected. If an Air Force inspector observes a potential OSHA violation, he/she will report the violation to the contracting officer, who will then notify the contractor.

5. APPENDICES.

A. Estimated Workload Data

B. Maps and/or Site Plan- Available upon request