H98210-17-R-0003.doc
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- SAPRO Support Services Federal contract opportunity
- Solicitation number
- H98210-17-R-0003
- Issued by
- Defense Human Resources Activity
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Section SF 1449 - CONTINUATION SHEET
| ITEM NO |
| SUPPLIES/SERVICES |
| QUANTITY |
| UNIT |
| UNIT PRICE |
| AMOUNT |
| 12 |
| Months |
SAPRO Program Support
FFP
FOB: Destination
NET AMT
| ITEM NO |
| SUPPLIES/SERVICES |
| QUANTITY |
| UNIT |
| UNIT PRICE |
| AMOUNT |
Unitless
Travel
COST
DO NOT PROPOSE - The Government will include a not-to-exceed amount at contract award
ESTIMATED COST
| ITEM NO |
| SUPPLIES/SERVICES |
| QUANTITY |
| UNIT |
| UNIT PRICE |
| AMOUNT |
| 12 |
| Months |
SAPRO Program Support
PURCHASE REQUEST NUMBER: HQ059162460002000
NET AMT
| ITEM NO |
| SUPPLIES/SERVICES |
| QUANTITY |
| UNIT |
| UNIT PRICE |
| AMOUNT |
Unitless
Travel
ESTIMATED COST
| ITEM NO |
| SUPPLIES/SERVICES |
| QUANTITY |
| UNIT |
| UNIT PRICE |
| AMOUNT |
| 12 |
| Months |
SAPRO Program Support
NET AMT
| ITEM NO |
| SUPPLIES/SERVICES |
| QUANTITY |
| UNIT |
| UNIT PRICE |
| AMOUNT |
Unitless
Travel
ESTIMATED COST
ADMINISTRATIVE INFORMATION
A. POINTS OF CONTACT:
Contracting Officer:
Name: TBD
Email: TBD
Contract Specialist:
Matthew Poole
Email: matthew.c.poole.civ@mail.mil
Contracting Officer's Representative (COR):
Name: TBD
Email: TBD
The COR is not authorized to make any commitments or changes that will affect price, quality, quantity, delivery or any other terms and conditions of the contract. Reference DFARS clause 252.201-7000 (Contracting Officer’s Representative).
B. CONTRACT TYPE: Contract award type shall be Firm Fixed Price (FFP). This is a commercial procurement.
C. PERIOD OF PERFORMANCE: The Period of Performance is date of contract award through twelve months with two 12-month option periods.
D. SECTION 508 COMPLIANCE
1. The following Section 508 Accessibility Standard(s) are applicable to this acquisition.
Technical Standards
1194.21 - Software Applications and Operating Systems
1194.22 - Web Based Intranet and Internet Information and Applications
1194.41 - Information, Documentation and Support
2. Functional Performance Criteria is the minimally acceptable standards to ensure Section 508 compliance.
Functional Performance Criteria
1194.31 - Functional Performance Criteria Performance Work Statement (PWS)
1.0
INTRODUCTION
The Defense Human Resources Activity (DHRA), Sexual Assault Prevention and Response Office (SAPRO) represents the Secretary of Defense as the central authority charged with preventing sexual assault in the military and facilitating recovery for survivors. SAPRO requires non-personal services contractor support to assist in performing its mission of promoting military readiness by reducing sexual assault through prevention, advocacy, and execution of SAPR Program policy, planning, and oversight across the DoD Community.
1.1. This contract is for non-personal services.
1.2. This contract is a “non-personal services contract” as defined in FAR 37.101. It is, therefore, understood and agreed that the Contractor and/or the Contractor’s employees or subcontractor:
To counter the circumstances that infer personal services and to preserve the non-personal nature of this contract, the Contractor shall adhere to the following guidelines in the performance of the contract:
1.2.1. Provide for direct supervision of all contract employees assigned to the task.
1.2.2. Refrain from discussing issues such as skill levels and hours, salaries, cost and funding data, or administrative and personnel matters affecting contractor employees with the COR.
1.2.3. Ensure close communication/coordination with the COR, reporting problems to the COR as they occur (not waiting for a monthly meeting).
1.2.4. Do not request government officials input or advice to interview potential contractor employees, discuss individual performance, approve leave or work scheduling of contractor employees, terminate contractor employees, assist contractor employees in doing their jobs or obtain assistance from the contractor in doing Government job.
1.2.5. Do not assign contractor personnel to work under direct government supervision.
1.2.6. Maintain a professional distance from government employees.
1.2.7. Ensure proper communications with the government (technical discussion and government surveillance is acceptable, but the government cannot interfere with the contractor’s legitimate exercise of discretion in meeting contractual requirements.
1.2.8. Assign a task leader to the task order. The task leader or alternate should be the only one who accepts tasking from the assigned government point of contact or alternative.
1.2.9. If travel is required for the performance on a task, the contractor personnel are only to travel as directed by their contract management.
1.2.10. The contractor shall provide suitable marking on all documents or reports generated, per FAR11.106 and meet all other terms of this regulation.
2.0
BACKGROUND
Established in 2005, the Sexual Assault Prevention and Response Office (SAPRO) serves as the single point of authority, system accountability, and oversight of the SAPR program, except for criminal investigations and legal processes that fall within the responsibilities of the DoD Inspector General and Judge Advocates General of the Military Departments, respectively. SAPRO develops the Department’s SAPR Strategic Plan and works with the Military Services and National Guard Bureau to achieve program goals and objectives. SAPRO’s policy objectives are to promote military readiness by reducing sexual assault through prevention, advocacy, and execution of SAPR Program policy, planning, and oversight across the DoD Community. SAPRO’s vision is a DoD community free of sexual assault.
The Department executes the Sexual Assault Prevention and Response program throughout the highest levels of U.S. government, with new requirements added yearly in policy and law. DoD’s SAPR program has the support and interest of both the White House and Congress. SAPRO’s ever-expanding programmatic requirements must be supported by a highly qualified, experienced, and professional support services team.
3.0 SCOPE The Contractor shall provide all personnel, management, administrative, functional and technical support necessary to perform this contract. Non-personal support services will touch on the following SAPRO mission areas:
· SAPR Program Management and Oversight
· Policy Analysis, SAPR Program Development, and Emerging Requirements Implementation
· Initiatives to improve Victim Assistance and Prevention of Sexual Assault
· Development of Training Guidance
· Information Technology Project Management and Cybersecurity Support and Facilitation
· Communications, Social Marketing Campaigns and Outreach to Stakeholders
· Data Collection, Validation, and Reporting
· Experience in Scientific Research and Analysis Support
· Business Process Improvement
4.0 REQUIREMENTS The Contractor shall:
4.1 Provide, the necessary non-personal services to support SAPRO’s efforts in adapting and structuring the SAPR program to meet emerging requirements and Federal law , employing information technology applications, overseeing the SAPR program, reporting on SAPR program progress, communicating with key stakeholders, researching and analyzing SAPR program initiatives, collecting and validating data, creating SAPR program core curricula and training objectives, professionalizing victim assistance, and assistance with office functions, as outlined in following requirements.
4.2. SAPR Program Oversight
4.2.1. Support all phases of SAPRO planning, analysis, integration, technology, documentation, communication, research, data collection/validation, and training efforts within SAPRO and across the stakeholder community, including both internal stakeholders (e.g., Office of the Secretary of Defense, Departments of the Military Services, DoD Inspector General, Defense Agencies) and external stakeholders (e.g., Congress, Veterans Affairs, Justice, Health and Human Services, civilian victim and veteran advocacy and support groups). See Appendix A for a more complete list of SAPRO stakeholders.
4.2.2. Use a set of tools, procedures, metrics, and methods provided by the Government to conduct analyses to measure, monitor, and improve the key indicators of organizational and business performance as specified in the DoD SAPR Strategic Plan, the SAPRO Strategic Plan, annual reports, and other sources. As a result of performance management activities, identify, analyze, and recommend process reengineering initiatives subject to the approval of SAPRO.
4.2.3. Support an oversight effort that assesses compliance and performance of the DoD SAPR program as implemented by the military Departments. Such an effort involves experience in observation, data collection, analysis, and reporting of discrepancies at military installations, as well as detailed analyses of programs supporting sexual assault prevention and response. The oversight effort will include such tasks as reviewing and identifying potential issues in military Department programs, Federal Register Rules, DD and Service Forms, National Defense Authorization Act legislation implementation, and related procedures of the Department of Defense and Military Departments.
4.2.4. Support the development and accomplishment of DoD SAPRO’s research projects. Such functions involve providing independent, expert advice on the development, design, conduct, analysis, and reporting about Department sexual assault related research efforts, as well as the critical analysis of other agencies’ research efforts. This supports requires the contractor to stay proficient through continual review, analysis, distillation, and application of all related research in the scientific literature applicable to the SAPR program.
4.2.4.1. Provide program support services by daily facilitating multiple, concurrent research studies, briefing request, and short-fuse information requests from DoD leadership. Support services provide expertise on sexual assault response and prevention research-related issues, data management, analysis and interpretation, briefing creation and delivery, and consultation on projects performed by and for SAPRO.
4.2.4.2. Provide technical/literature reviews and editing of reports, presentations, and other documents.
4.2.4.3. Provide measures of effectiveness in the development of sexual assault prevention and response practices.
4.2.4.4. Develop research hypotheses grounded in theory, theoretical and statistical models, as well as reporting standards to understand factors that influence sexual assault perpetration, response, and prevention.
4.2.4.5. Provide project management, including annual research recommendations, participating in meetings, and where applicable, obtaining Institutional Review Boards and Office of Management and budget approvals of research.
4.2.4.6. Provide experience-based recommendations and research direction as requested on other studies being conducted by, or on the behalf of SAPRO.
4.2.4.7. Conduct longitudinal and trend analysis of quantitative government and other data to obtain comparable estimates of victimization, perpetration, and prosecution across demographic, jurisdictional, and other categories.
4.2.4.8. Perform research on emerging technology trends that are being used by other sexual violence experts in both the public and private sectors to determine how to incorporate them into sexual assault prevention and response.
4.2.4.9. Prepare data call requests to Services and Defense agencies for sexual assault prevention and response research, data collection, and initiatives.
4.2.4.10. Provide support in program evaluation, including survey development, pilot study evaluations, and implementation evaluations.
4.2.4.11. Provide support and expertise in designing core competencies, training objectives, training materials, testing, and behavioral assessment for subject matters including victim assistance, sexual assault prevention, first responders, healthcare providers, and chaplains, ensuring that all such materials reflect best practices in adult learning theory.
4.3.
SAPRO Program Management Support
4.3.1. Assist and support in the coordination of planning, scheduling, support, and management of DoD SAPRO activities, meetings, work groups, office management functions, and conferences including or comparable to the following:
4.3.2. Respond to routine telephone requests that have standard answers; refer calls and visitors to appropriate staff; provide appropriate warm hand off of all victim assistance calls to government staff;
4.3.3. Assist and support senior leadership's calendars, make appointments, and arrange for meeting rooms, video teleconferences, and teleconferences;
4.3.4. Collect and review materials prepared for senior leadership approval for typographical accuracy and proper format;
4.3.5. Maintain recurring internal reports, such as correspondence controls, task tracking, and government travel expenditures;
4.3.6. Assist and support the scheduling tentative appointments for senior leadership without prior clearance. Support arrangements for conferences and meetings and assemble established background materials as directed. Support meetings and record and report on the proceedings using a format specified by the Government;
4.3.7. Assist and support the materials needed by the senior leadership for conferences, correspondence, appointments, meetings, telephone calls, etc., and inform SAPRO senior leadership on matters to be considered;
4.3.8. Read publications, regulations, and directives and take action or refer those that are important to the supervisor and staff either verbally or in the form of a written summary in a format provided by the government;
4.3.9. Prepare special or one-time reports, summaries, or replies to inquiries, selecting relevant information from a variety of sources such as reports, documents, correspondence, other offices, etc., under general directions;
4.3.10. Review SAPRO office procedures, strategies, personnel practices, and other supporting sources and advise on ways to improve business processes, strategic goal accomplishment, and productivity;
4.3.11. Support preparation, product development, and meeting execution for DoD and Service leadership and representatives, to include 14 Integrated Process Team meetings and executive sessions, 36 special working group meetings, and 70 briefings on such topics as the DoD Annual Report, the Military Service Academy Report, DoD SAPR Program Strategies, and other such topics identified by the Government.
4.4.
Support to SAPRO Policy Functions
4.4.1. Using a set of tools, methods, and procedures defined by the Government, support SAPRO in conducting analysis of Department and Service SAPR policies, metrics, and collected data identifying possible inconsistencies and procedural problems for review and determination by the Government;
4.4.2. Assist with specialized initiatives tasked to SAPRO that may arise due to senior leader direction or changes in policy and law. Such initiatives may require independent research, coordination with stakeholders, and assessment of possible alternatives, and reporting to address specific issues for consideration and determination by government staff;
4.4.3. Assistance with improving procedures that help SAPRO with records management, forms management, meeting privacy requirements, rule making, and information sharing;
4.5. Support to Specific SAPRO Mission and Operations
4.5.1. Victim Assistance Support. Understanding that victim assistance is an inherently governmental activity, support SAPRO staff with program management of operations to assist victims of sexual assault to include the DoD Safe Helpline, Department of Defense Sexual Assault Advocate Certification Program (DSAACP), and other initiatives identified by the Government. Such activity may require reviewing official summaries or reports from these operations, coordination with stakeholders, and identifying potential areas of concern or for improvement for consideration by the government. Contractor work product in these areas must reflect best practices in gender-responsive, trauma-informed practices for victims of sexual assault.
4.5.2. Communications. Provide expertise to SAPRO in multi-media marketing, communications research, and campaign development, capable of managing creative direction and the building of SAPRO’s communication efforts to facilitate behavioral change and influence SAPR program stakeholders. The Contractor shall be capable of creating official reports, correspondence, and articles for publication, information products, print and web content in support of SAPRO’s mission objectives and legislated reporting requirements.
4.5.3. Graphic Design. Provide expertise in both print product and web based graphic design, capable of developing high quality graphic products that support SAPRO mission areas and convey the objectives SAPRO’s strategic approach to victim assistance and prevention.
4.5.4. Web design and development. Provide expertise in web design and development to support SAPRO’s web presence on multiple intranet and internet websites. Scope of web development shall be determined through analysis of base year research and modified throughout option years based on experience of best practices and ongoing research analysis. Capabilities shall include website development, social media platforms, and technology-assisted information sharing (e.g. Sharepoint).
4.5.5. Design solutions, employ, and maintain information and document sharing technology (e.g., SharePoint, shared drives) that supports SAPRO and other specified shareholder execution of the DoD SAPR program, annual reporting, strategic plans, and communications. Regularly assess effectiveness of information sharing usage patterns and recommend changes to improve end-user experience and information transfer. The contractor shall plan and develop concisely written and in-person training material to include quick reference guides for the SharePoint related systems and applications used by SAPRO personnel, and make available on-line and hard copy once accepted by the Government.
4.5.6. Cybersecurity. All efforts for SAPR program databases, Internet presence, technology information sharing efforts, and data collection tools should be compliant with the current DOD Instruction 8500.01 “Cybersecurity.”
4.5.7. Prevention. Provide expertise, on best practices in the public health approach to prevention of sexual assault. Such expertise should be consistent with best prevention practices for sexual assault and related problems as identified by the Centers for Disease Control and Prevention and other experts in the field. Such expertise will inform SAPRO’s efforts in prevention strategy planning, program execution, metrics analyses, and outcome evaluations at multiple echelons of military organizations and installations. Design and execute research that assesses the effectiveness of prevention activities that addresses all levels of military society. Such expertise may require up to 10 week-long trips to military installations to observe and report on the on-site activities of stakeholders as identified by the government.
4.5.8. Defense Sexual Assault Incident Database (DSAID). Provide expertise to support the continued development, implementation, augmentation, and operation of all aspects of DSAID, case and business management, enhanced and ad hoc reporting capability, and other information technology related activities. Provide expertise and experience in information technology project management for systems (e.g., Entellitrak, MicroStrategy, R Statistical Analysis program, Oracle, SQL, Microsoft Access) to support data policy development, program implementation, system requirements development and management, data quality, data assurance, data safeguarding, end user training, and victim and victim advocate support management on matters relating to sexual assault within the Armed Forces; enhance system reporting and analysis of sexual assault-related data while adhering to the privacy and restricted reporting options for sexual assault victims; help ensure systems provide accurate and timely reporting of sexual assault incidents; use data as an enabler to enhance analysis and trend identification capabilities; validate data across multiple platforms and sources in support of SAPRO and military Service Sexual Assault Prevention and Response (SAPR) programs.
4.5.8.1. Provide personnel with subject matter expertise and working knowledge of DoD and Federal laws and policies affecting sexual assault prevention and response data collection to ensure that data acquisition efforts are in compliance with all regulatory and policy guidance.
4.5.8.2. Provide assistance with collection, transmission and storage or DSAID data in a secure manner in compliance with federal requirements.
4.5.8.3. Gather and perform analysis on monthly, quarterly, and annual sexual assault and retaliation reporting data.
4.5.8.4. Assist with the fulfillment of sexual assault and retaliation report related data inquiries using DSAID and other data sources specified by the government.
4.6. Provide Monthly Status Reports (MSRs). The monthly status report shall include the following elements:
4.6.1.
Milestones and update against tasks/activities/efforts.
4.6.2.
Progress on current and planned efforts.
4.7.
Provide Transition of Contract Services - Provide a plan for and out services to ensure minimum disruption to vital Government business. This plan shall address how the Contractor will work with the incumbent and/or successor contractor and Government personnel to ensure that there will be no service degradation during and after the transition-in period of 30 days.
4.8.
Participate in a Post-Award Conference. This meeting shall provide an introduction between the Contractor personnel and Government personnel who will be involved with the contract. The meeting shall provide the opportunity to discuss technical, management and security issues. The Post Award Conference will aid both the Government and Contractor in achieving a clear and mutual understanding of all requirements, and identify and resolve any potential issues. The Contractor shall be prepared to discuss any items requiring clarification and gather information as necessary to support each deliverable. The Contractor shall provide a written summary of the Post-Award Conference.
5.0 DELIVERABLES
| Deliverable |
| PWS Ref. |
| Delivery Date |
| Post award conference |
| 4.8 |
| Not Later than (NLT) 5 days after contract award |
| Monthly Status Report |
| 4.6 |
| Third Business Day of Each Month |
| Metrics, measurements and assessment reports |
| 4.0 |
| As required |
6.0
CONTRACTOR MANPOWER REPORTING
The contractor shall report ALL contractor labor hours (including subcontractor labor hours) required for performance of services provided under this contract for SAPRO via a secure data collection site. The contractor is required to completely fill in all required data fields using the following web address: http://www.ecmra.mil/. Reporting inputs will be for the labor executed during the period of performance during each Government fiscal year (FY), which runs October 1 through September 30. While inputs may be reported any time during the FY, all data shall be reported no later than October 31 of each calendar year, unless a later date is otherwise authorized by the Office of the Under Secretary of Defense (Personnel and Readiness). Contractors may direct questions to the help desk at help desk at: http://www.ecmra.mil 7.0
CONTRACTOR TRAVEL
Anticipated contractor travel includes not more than nine trips within the continental U.S. as needed and one overseas trip. Contractor costs for Government authorized travel are included in this contract. All travel shall be in accordance with FAR 31.205-46 and applicable travel regulations (Joint, Federal or Standardized). Contractor payment claims shall include applicable documentation to support actual costs incurred (e.g. airfare and hotel/lodging receipts) as well as any receipts valued at or above $75.00. Failure to provide appropriate documentation may result in loss of reimbursement of travel expenses.
8.0
SECURITY
The Contractor shall:
8.1 Establish appropriate administrative, technical, and physical safeguards to protect any and all nonpublic Government data to ensure the confidentiality, integrity, and availability of government data. The Contractor and all Contractor personnel with access to or responsibility for nonpublic Government data under this contract shall:
8.1.1 Comply with:
DoD Instruction (DoDI) 8500.1, Cybersecurity
The Privacy Act (5 U.S.C. 552a)
DoD 5400.11-R, and DoD Directive 5400.11, DoD Privacy Program
DoD 6025.18-R, DoD Health Information Privacy Regulation
DoD 5200.2-R, Personnel Security Program
HSPD-12, Homeland Security Presidential Directive.
8.1.2 Comply with HSPD-12 Personal Identity Verification (PIV) issuance requirements, known as the Common Access Card (CAC) and:
8.1.2.1 Be responsible for obtaining CAC or PIV ready status prior to reporting for work. At a minimum, all Contractor personnel must obtain/maintain a favorable FBI National Criminal History Check (fingerprint check), two forms of identity proofed identification (I-9 document), and submit a National Agency Check and Law Credit (NACLAC) vetting package for processing.
8.1.2.2 Be citizens of the United States.
8.1.2.3 Maintain favorable FBI National Criminal History checks and ensure completion and successful adjudication of a NACLAC as required for Federal employment.
8.2 If at any time, any Contractor personnel requiring a CAC is unable to obtain/maintain an adjudicated NACLAC, immediately notify the Requiring Activity’s Information Systems Security Group (ISSG) and remove such person from work under this contract.
8.3 Immediately report the discovery of any Privacy breach first to the Requiring Activity’s CIO/Privacy Office and secondly to the COR.
8.4 All Information Systems (IS), Platform Information Technology (PIT) and Information Technology (IT) Services or Products under this requirement, that receive, transmit, store, or process nonpublic government data must be accredited in accordance with Department of Defense (DOD) Instruction (DoDI) 8510.01 "Risk Management Framework (RMF) for DoD Information Technology (DIT)” issued March 12, 2014 (formerly the DOD Information Assurance Certification and Accreditation Process (DIACAP)). IS and PIT systems must be categorized in accordance with Committee on National Security Systems Instruction (CNSSI) 1253, implement a corresponding set of security controls from the National Institute of Standards and Technology (NIST) Special Publication (SP) 800-53, and use assessment procedures from NIST SP 800-53A with additional DoD-specific assignment values, overlays, implementation guidance, and assessment procedures as required.
8.5 DoD-Controlled IS and PIT Systems operated by a Contractor or other entity on behalf of the DOD; to include contractor owned IS and PIT systems that are dedicated to DoD processing, must be authorized as DoD IS or PIT systems. The Requiring Activity’s Authorizing Official (AO) must render an authorization decision for this type of a DoD system prior to DoD use of the capability.
8.6 IT services provided by a commercial or other non-federal government entity under this requirement must ensure the security protections of the IS delivering the service is appropriate to the confidentiality, integrity, and availability needs of the Requiring Activity’s information and mission in order to be approved for acceptable use. The Government will assess the adequacy of security proposed by potential service providers, and accept the proposed approach, negotiate changes to the approach to meet DoD needs, or reject the offer. The accepted security approach will be documented and included as attachments to the resulting contract.
8.7 Any commercial cloud computing services used for this requirement must comply with DoD cloud computing policy and procedural guidance as published.
8.8 Information security continuous monitoring (ISCM) is defined as maintaining ongoing awareness of information security, vulnerabilities, and threats to support organizational risk management decisions. All IS and PIT under this requirement must maintain ongoing monitoring, analysis and incident response procedures as defined and documented in NIST SP800-137 as a critical part of the risk management process to ensure that IS and PIT operations remain within an acceptable level of risk despite any changes that occur. In addition, all systems under this requirement must comply with all annual Federal Information Security Management Act (FISMA) security control testing and reporting requirements. The contractor shall provide evidence of these compliance activities.
9.0
GOVERNMENT FURNISHED PROPERTY/EQUIPMENT/INFORMATION (GFP/GFE/GFI)
The Government will provide adequate office space for at least fifteen (15) TBD on-site contractors and normal office supplies such as paper, pens, and other office equipment, such as telephone service, computer and software, standard office equipment and furniture as required for a normal office setting.
10.0 PLACE OF PERFORMANCE
Contractors will be working in Government space at Mark Center, 4800 Mark Center Drive, Suite 07G21 and 07G12, Alexandria, Virginia 22311-8000. All contractors will support continuity of SAPRO operations by being telework capable.
11.0
QUALITY CONTROL
The contractor shall implement and maintain a Quality Control Plan (QCP) to ensure work performed conforms to the scope of work and meets the requirements under this PWS. The QCP shall, at a minimum provide a method for performing inspections; identifying, correcting and preventing problems/defective service; addressing customer complaints, and improving the quality of services over the life of the contract.
12.0
QUALITY ASSURANCE
12.1. The Government reserves the right to perform inspections and surveillance to evaluate the Contractor’s compliance to the contract terms and performance of the requirements in the PWS. The Government will make every effort to ensure that the surveillance methods described below are conducted in an objective, fair, and consistent manner.
12.1.1. Periodic Surveillance. This action occurs when the COR or other Government official observes a deficiency. Examples include evidence from accidents, incidents, or delays. Regardless of where in the line-of-duty the COR observes contractual procedures not being followed, he/she has an obligation to document and report the deficiency to the Contracting Officer.
12.1.2. Customer Complaint Surveillance. This action is instituted when the COR receives a complaint from a stakeholder regarding contractor service. The COR will obtain the complaint in writing and then conduct an investigation to determine its validity. If the complaint is deemed valid, the COR will immediately notify the contracting Officer for action. The COR will notify both the Contract Manager and the complainant of the Government’s response to their complaint.
12.2. Contract Discrepancy Report (CDR). In the event of unsatisfactory contractor performance, the COR or CO will issue a CDR that will explain the circumstances and findings concerning the incomplete or unsatisfactory service. The contractor shall acknowledge receipt of the CDR and respond in writing as to how he/she shall correct the unacceptable performance and avoid a recurrence. The Government will review the contractor's corrective action response to determine acceptability and will use any completed CDR as part of an overall evaluation of Contractor performance when determining present or future contractual actions.
13.0 ORGANIZATIONAL CONFLICTS OF INTEREST
The Contractor acknowledges that it is familiar with FAR Subpart 9.5, Organizational and Consultant Conflicts of Interest, and agrees to avoid, neutralize or mitigate such conflicts of interest in accordance with the principles set forth in the FAR. If the performance requires the Contractor (to include subcontractors) to supply technical support related to systems or projects with which the Contractor is already directly concerned, either by prime or subcontract, the Contractor shall immediately inform the Contracting Officer. The PWS may be withdrawn if a conflict is found. The Contractor shall not undertake performance of any PWS requirements which requires it to supply technical support regarding such systems until the notice is given, and written consent to proceed is issued by the Contracting Officer.
14.0 APPLICABLE DOCUMENTS
| Document |
| Web link |
| DoD Instruction 8500.1Cybersecurity |
| http://dtic.mil/whs/directives/corres/pdf/850001_2014.pdf |
| DoD Instruction 8510.01 Risk Management Framework (RMF) for DoD Information Technology |
| http://dtic.mil/whs/directives/corres/pdf/851001_2014.pdf |
| DoD Directive 5400.11-R DoD Privacy Program |
| http://dtic.mil/whs/directives/corres/pdf/540011r.pdf |
| DoD Directive 5200.2-R Personnel Security Program |
| http://dtic.mil/whs/directives/corres/pdf/520002r.pdf |
| HSPD-12 Homeland Security Presidential Directive |
| https://www.dhs.gov/homeland-security-presidential-directive-12 |
SAPRO Stakeholder - Appendix A
INTERNAL
Air Force, Marine Corps, National Guard, and Coast Guard SAPR Offices
Army Sexual Harassment/Assault Response and Prevention (SHARP) Office
Chairman
Chief of Staff
Commanders, Service Members, and Military Families
Department of Navy (DON) SAPR Office / Navy 21st Century Sailor Office (N17)
Deputy Executive Committee (DEXCOM)
Deputy Secretary of Defense (DepSecDef)
Director
Director, Defense Human Resources Activity (DHRA)
Inspector General (IG)
Joint Chiefs of Staff (JCS)
Judge Advocates General (JAGs)
Military Deputy
Military Service Academy Superintendents
Military Services Leadership
Office of Diversity Management and Equal Opportunity (ODMEO)
Office of Secretary of Defense (OSD) Personnel and Readiness (P&R) Leadership
Office of the General Counsel (OGC)
Operations Deputies (OPSDEPS)
OSD Legislative Affairs (LA)
OSD PA
Other P&R Offices
PA Staff
PA Staff
Principal Deputy Under Secretary of Defense (PDUSD)
SAPR PA Officers (PAOs)
SAPRO Staff
SecDef Chief of Staff and Special Assistants
Secretary of Defense (SecDef)
Service Chiefs
Service Legal Offices
Service Legislative Liaisons
Service Secretaries
Sexual Assault Response Coordinators (SARCs)
Under Secretary of Defense for Personnel and Readiness (USD (P&R))
Vice Chairman
Victim Advocates (VAs)
Victim Supporters
Victims
EXTERNAL
Congress
Defense Advisory Committee on Women in the Services (DACOWITS)
Educators
Federal Advisory Committees
General Public
Government Accountability Office (GAO)
Governmental Review Groups
High School Junior Reserve Officer Training Corps (JROTC)
House Appropriations Committee Defense (HAC-D)
Influencers (e.g., Counselors, Civilian Experts, and Educators)
International Organizations
Media
Military Service Organizations (MSOs) and Veteran Service Organizations (VSOs)
Military Sexual Assault Caucus
North Atlantic Treaty Organization (NATO)
Professional Staff Members
Response Systems to Adult Sexual Crimes Panel (RSP) / Judicial Proceedings Panel (JPP)
Senate Appropriations Committee Defense (SAC-D)
Senior Advisor to the Vice President on Violence Against Women
Task Force to Protect Students from Sexual Assault
U.S. Commission on Civil Rights
U.S. House Armed Services Committee (HASC)
U.S. Senate Armed Services Committee (SASC)
United Nations (UN)
University Reserve Officer Training Corps (ROTC) Programs
White House
White House Council on Women and Girls
CLAUSES INCORPORATED BY REFERENCE
| 52.203-3 |
| Gratuities |
| APR 1984 |
| 52.203-6 Alt I |
| Restrictions On Subcontractor Sales To The Government (Sep 2006) -- Alternate I |
| OCT 1995 |
| 52.203-12 |
| Limitation On Payments To Influence Certain Federal Transactions |
| OCT 2010 |
| 52.203-16 |
| Preventing Personal Conflicts of Interest |
| DEC 2011 |
| 52.203-17 |
| Contractor Employee Whistleblower Rights and Requirement To Inform Employees of Whistleblower Rights |
| APR 2014 |
| 52.204-4 |
| Printed or Copied Double-Sided on Postconsumer Fiber Content Paper |
| MAY 2011 |
| 52.204-7 |
| System for Award Management |
| OCT 2016 |
| 52.204-9 |
| Personal Identity Verification of Contractor Personnel |
| JAN 2011 |
| 52.204-10 |
| Reporting Executive Compensation and First-Tier Subcontract Awards |
| OCT 2016 |
| 52.204-13 |
| System for Award Management Maintenance |
| OCT 2016 |
| 52.204-16 |
| Commercial and Government Entity Code Reporting |
| JUL 2016 |
| 52.204-17 |
| Ownership or Control of Offeror |
| JUL 2016 |
| 52.204-19 |
| Incorporation by Reference of Representations and Certifications. |
| DEC 2014 |
| 52.209-6 |
| Protecting the Government's Interest When Subcontracting With Contractors Debarred, Suspended, or Proposed for Debarment |
| OCT 2015 |
| 52.209-9 |
| Updates of Publicly Available Information Regarding Responsibility Matters |
| JUL 2013 |
| 52.209-10 |
| Prohibition on Contracting With Inverted Domestic Corporations |
| NOV 2015 |
| 52.212-1 |
| Instructions to Offerors--Commercial Items |
| OCT 2016 |
| 52.212-4 |
| Contract Terms and Conditions--Commercial Items |
| MAY 2015 |
| 52.219-9 Alt I |
| Small Business Subcontracting Plan (NOV 2016) Alternate I |
| NOV 2016 |
| 52.219-16 |
| Liquidated Damages-Subcontracting Plan |
| JAN 1999 |
| 52.219-28 |
| Post-Award Small Business Program Rerepresentation |
| JUL 2013 |
| 52.222-3 |
| Convict Labor |
| JUN 2003 |
| 52.222-21 |
| Prohibition Of Segregated Facilities |
| APR 2015 |
| 52.222-24 |
| Preaward On-Site Equal Opportunity Compliance Evaluation |
| FEB 1999 |
| 52.222-26 |
| Equal Opportunity |
| SEP 2016 |
| 52.222-40 |
| Notification of Employee Rights Under the National Labor Relations Act |
| DEC 2010 |
| 52.222-50 |
| Combating Trafficking in Persons |
| MAR 2015 |
| 52.222-54 |
| Employment Eligibility Verification |
| OCT 2015 |
| 52.223-5 |
| Pollution Prevention and Right-to-Know Information |
| MAY 2011 |
| 52.223-10 |
| Waste Reduction Program |
| MAY 2011 |
| 52.223-18 |
| Encouraging Contractor Policies To Ban Text Messaging While Driving |
| AUG 2011 |
| 52.224-1 |
| Privacy Act Notification |
| APR 1984 |
| 52.224-2 |
| Privacy Act |
| APR 1984 |
| 52.227-1 |
| Authorization and Consent |
| DEC 2007 |
| 52.227-2 |
| Notice And Assistance Regarding Patent And Copyright Infringement |
| DEC 2007 |
| 52.227-14 |
| Rights in Data--General |
| MAY 2014 |
| 52.227-17 |
| Rights In Data-Special Works |
| DEC 2007 |
| 52.228-5 |
| Insurance - Work On A Government Installation |
| JAN 1997 |
| 52.229-3 |
| Federal, State And Local Taxes |
| FEB 2013 |
| 52.232-11 |
| Extras |
| APR 1984 |
| 52.232-18 |
| Availability Of Funds |
| APR 1984 |
| 52.232-33 |
| Payment by Electronic Funds Transfer--System for Award Management |
| JUL 2013 |
| 52.232-39 |
| Unenforceability of Unauthorized Obligations |
| JUN 2013 |
| 52.232-40 |
| Providing Accelerated Payments to Small Business Subcontractors |
| DEC 2013 |
| 52.233-1 |
| Disputes |
| MAY 2014 |
| 52.233-3 |
| Protest After Award |
| AUG 1996 |
| 52.233-4 |
| Applicable Law for Breach of Contract Claim |
| OCT 2004 |
| 52.237-2 |
| Protection Of Government Buildings, Equipment, And Vegetation |
| APR 1984 |
| 52.237-3 |
| Continuity Of Services |
| JAN 1991 |
| 52.239-1 |
| Privacy or Security Safeguards |
| AUG 1996 |
| 52.242-13 |
| Bankruptcy |
| JUL 1995 |
| 52.242-15 |
| Stop-Work Order |
| AUG 1989 |
| 52.244-6 |
| Subcontracts for Commercial Items |
| NOV 2016 |
| 52.245-1 |
| Government Property |
| APR 2012 |
| 52.245-2 |
| Government Property Installation Operation Services |
| APR 2012 |
| 52.245-9 |
| Use And Charges |
| APR 2012 |
| 52.246-4 |
| Inspection Of Services--Fixed Price |
| AUG 1996 |
| 52.246-25 |
| Limitation Of Liability--Services |
| FEB 1997 |
| 52.247-34 |
| F.O.B. Destination |
| NOV 1991 |
| 52.249-2 |
| Termination For Convenience Of The Government (Fixed-Price) |
| APR 2012 |
| 52.253-1 |
| Computer Generated Forms |
| JAN 1991 |
| 252.201-7000 |
| Contracting Officer's Representative |
| DEC 1991 |
| 252.203-7000 |
| Requirements Relating to Compensation of Former DoD Officials |
| SEP 2011 |
| 252.203-7002 |
| Requirement to Inform Employees of Whistleblower Rights |
| SEP 2013 |
| 252.204-7000 |
| Disclosure Of Information |
| OCT 2016 |
| 252.204-7003 |
| Control Of Government Personnel Work Product |
| APR 1992 |
| 252.204-7004 Alt A |
| System for Award Management Alternate A |
| FEB 2014 |
| 252.204-7008 |
| Compliance With Safeguarding Covered Defense Information Controls |
| OCT 2016 |
| 252.204-7011 |
| Alternative Line Item Structure |
| SEP 2011 |
| 252.204-7012 |
| Safeguarding Covered Defense Information and Cyber Incident Reporting |
| OCT 2016 |
| 252.205-7000 |
| Provision Of Information To Cooperative Agreement Holders |
| DEC 1991 |
| 252.209-7004 |
| Subcontracting With Firms That Are Owned or Controlled By The Government of a Country that is a State Sponsor of Terrorism |
| OCT 2015 |
| 252.211-7007 |
| Reporting of Government-Furnished Property |
| AUG 2012 |
| 252.219-7003 Alt I (Dev) |
| Small Business Subcontracting Plan (DoD Contracts) (Deviation 2016-O0009) Alternate I |
| AUG 2016 |
| 252.222-7007 |
| Representation Regarding Combating Trafficking in Persons |
| JAN 2015 |
| 252.225-7012 |
| Preference For Certain Domestic Commodities |
| AUG 2016 |
| 252.225-7048 |
| Export-Controlled Items |
| JUN 2013 |
| 252.226-7001 |
| Utilization of Indian Organizations and Indian-Owned Economic Enterprises, and Native Hawaiian Small Business Concerns |
| SEP 2004 |
| 252.227-7015 |
| Technical Data--Commercial Items |
| FEB 2014 |
| 252.232-7003 |
| Electronic Submission of Payment Requests and Receiving Reports |
| JUN 2012 |
| 252.232-7010 |
| Levies on Contract Payments |
| DEC 2006 |
| 252.237-7010 |
| Prohibition on Interrogation of Detainees by Contractor Personnel |
| JUN 2013 |
| 252.239-7001 |
| Information Assurance Contractor Training and Certification |
| JAN 2008 |
| 252.243-7001 |
| Pricing Of Contract Modifications |
| DEC 1991 |
| 252.245-7002 |
| Reporting Loss of Government Property |
| APR 2012 |
| 252.245-7003 |
| Contractor Property Management System Administration |
| APR 2012 |
| 252.247-7023 |
| Transportation of Supplies by Sea |
| APR 2014 |
ADDENDUM TO 52.212-1
INSTRUCTIONS TO OFFERORS
OFFERORS SHOULD NOTE THE FOLLOWING IMPORTANT INFORMATION REGARDING PROPOSAL SUBMISSION:
1. System for Award Management (SAM): Any Offeror that submits a proposal in response to this solicitation must be registered in the System for Award Management (SAM), in accordance with FAR Clause 52.232-33 and DFARS Clauses 252.201-7000 and 252.204-7004 Alt A, prior to contract award. Registration information can be found at: https://www.sam.gov/portal/public/SAM/.
2. Communication: Solicitation information and amendments will be posted to the Federal Business Opportunities website at www.fbo.gov. Offerors may email written questions requesting clarification of the RFP to the Contract Specialist, Matthew Poole at matthew.c.poole.civ@mail.mil. No information concerning this RFP or requests for clarification will be provided in response to telephone calls. Questions will be received up to 11:00 am Eastern on December 30, 2016. Questions received after the due date/time may not be answered.
3. Proposal Submissions: All proposal submissions in response to this solicitation must be received no later than the date and time specified on the SF1449. No electronic submissions will be accepted. For mailed submissions, Offerors must submit notification to the Contract Specialist via email five days in advance of proposal delivery. This email notification shall also include a tracking number for the package. Submit proposals to the address below:
DHRA PSO
Attn: Matthew C. Poole Solicitation No. H98210-17-R-0003 4800 Mark Center Drive, Suite 06J25-01
Alexandria, VA 22350
NOTE: If hand delivering proposal, contact the Contract Specialist via email at least two business days prior to the due date for delivery instructions.
Proposal: In addition to hard-copies, Offerors shall submit one CD containing a complete copy of their proposal. Proposals shall be submitted in two separate volumes as follows:
A. VOLUME I – Business, Subcontracting Plan, Pricing and Past Performance: Offerors shall submit one Original and one copy of Volume I which shall seperatly address:
Tab 1: Business
i. Signed copy of the Standard Form 1449, with blocks 17 and 30 completed.
ii. Signed copy of the Standard Form 30 of any amendments issued against this RFP.
iii. Offeror’s DUNS number, Cage Code, and Tax ID number.
iv. Completed Representations and Certifications of Offeror (FAR Clause 52.212-3 Alt I) and all fill-in clauses that require an offeror’s response.
v. Offeror’s that are other than a small business shall submit a Small Business Subcontracting Plan in accordance with the following.
Tab 2:
Subcontracting Plan
(NOTE: This Requirement is only REQUIRED OF ENTITIES/ BUSINESSES THAT QUALIFY AS LARGE UNDER NAICS CODE 541611 with a size standard of $15 Million
If the Offeror proposing on this solicitation is an Other-than-Small entity/ large business concern, in accordance with the definition as identified in FAR Clause 52.219-1, “SMALL BUSINESS PROGRAM REPRESENTATION”, the Offeror shall submit a Subcontracting Plan in accordance with FAR 19.704(a).
Offerors are permitted to submit a Master Subcontracting Plan, Commercial Subcontracting Plan or Individual Subcontracting Plan. The Small Business Subcontracting Plan shall address all elements identified in FAR 19.704(a)(1) through FAR 19.704(a)(14) and minimum goals.
The Small Business Subcontracting Plan shall provide targets, expressed as percentages and dollars of total level of effort for Small Businesses, Small Disadvantaged Businesses, Women-Owned Small Businesses, Veteran-Owned Small Businesses, Service-Disabled Veteran-Owned Small Businesses, and HUBZone small businesses. The target goals may provide for participation by a prime contractor, joint venture partner, teaming arrangement member, or subcontractor.
Target goals will be incorporated and become part of any resultant contract. Small Business Subcontracting Plans percentages should be based off of the total planned subcontracted dollars and should attempt to meet the following DoD Subcontracting goals (to the maximum extent practicable):
34.0% for Small Business
5% for Small Disadvantaged Business
5% for Women-Owned Small Business
5% for Veteran-Owned Small Business
3% for Service-Disabled Veteran-Owned Small Business
3% for HUBZone Small Business Per FAR 19.702(a)(1), the Contracting Officer will review the apparent successful Offeror’s Subcontracting Plan. The apparent successful Offeror shall negotiate an acceptable Subcontracting Plan with the Contracting Officer prior to award. Failure to negotiate an acceptable Subcontracting Plan may make the Offeror ineligible for award.
The Small Business Subcontracting Plan shall be thorough, complete, and in accordance with FAR/DFARS and FAR Clause 52.219-9 (Deviation 2016-O0009), as it will be incorporated into the contract upon award of the contract to the Offeror, if acceptable and upon final approval of the Contracting Officer.
Tab 3: Price Proposal The Offerors Price Proposal, to include
· Completed Schedule that includes a Unit Price and Total Amount for each CLIN. All pricing proposed by the offeror shall be firm-fixed price. As supporting documentation to the prices proposed in the Schedule, offerors shall include a description of the labor categories proposed, the estimated number of labor hours, and the offeror’s fully burdened labor rates. Identify any pricing discounts included in the pricing proposal. Offerors shall use the Pricing Template at Attachment C of this Solicitation.
· Offeror may propose an alternate CLIN structure
· This is an all-or-none requirement. Partial quotes will be deemed unresponsive and will not be evaluated. The Offeror agrees to hold the prices in its offer firm for 120 calendar days from the date specified for reciept of offers, unless another time is specified in an amendment to the RFP
Tab 4: Past Performance Past Performance References: Offerors shall submit up to five relevant and recent past performance references, for work completed as a prime contractor, utilizing the Past Performance Relevancy Questionnaire (PPRQ) at Attachment B. Complete and submit one PPRQ per reference.
The Government will utilize the references submitted to obtain additional performance information on the Offeror. Subcontractors Past Performance will not be reviewed. Should the offeror possess no relevant past performance, a written statement shall be provided by the offeror so indicating. In this case, the Offeror will not be evaluated favorably or unfavorably on past performance and will be assigned a rating of Unknown Confidence.
B. VOLUME II – Technical: Offerors shall submit one original and five hard copies of Volume II to address the items below. Page limitation - In total, the page count for this volume shall not exceed 25 single-sided pages (inclusive of any tables of contents, appendices, attachments, etc). Margins shall not be less than ½ inch. Font may be Times New Roman or Arial with not less than eleven pitch.
i. Technical Proposal: This section shall address the technical requirements of the Performance Work Statement (PWS) and Evaluation Factors (Attachment A).
ii. Staffing Plan. Offerors shall provide a Plan in accordance with the Evaluation Factors (Attachment A).
iii. Offerors shall not include any pricing information in the technical volume.
(END OF INSTRUCTIONS TO OFFERORS)
CLAUSES INCORPORATED BY FULL TEXT
52.212-2 EVALUATION--COMMERCIAL ITEMS (OCT 2014)
(a) The Government will award a contract resulting from this solicitation to the responsible offeror whose offer conforming to the solicitation will be most advantageous to the Government, price and other factors considered. The following factors shall be used to evaluate offers:
SEE ATTACHMENT A
(b) Options. The Government will evaluate offers for award purposes by adding the total price for all options to the total price for the basic requirement. The Government may determine that an offer is unacceptable if the option prices are significantly unbalanced. Evaluation of options shall not obligate the Government to exercise the option(s).
(c) A written notice of award or acceptance of an offer, mailed or otherwise furnished to the successful offeror within the time for acceptance specified in the offer, shall result in a binding contract without further action by either party. Before the offer's specified expiration time, the Government may accept an offer (or part of an offer), whether or not there are negotiations after its receipt, unless a written notice of withdrawal is received before award.
(End of provision)
52.212-3 OFFEROR REPRESENTATIONS AND CERTIFICATIONS--COMMERCIAL ITEMS (OCT 2016) ALTERNATE I (OCT 2014)
The offeror shall complete only paragraphs (b) of this provision if the Offeror has completed the annual representations and certification electronically via the System for Award Management (SAM) Web site located at https://www.sam.gov/portal . If the Offeror has not completed the annual representations and certifications electronically, the Offeror shall complete only paragraphs (c) through (s) of this provision.
(a) Definitions. As used in this provision--
Per Court Injunction dated 24 Oct 2016 and OMB memo dated 25 Oct 2016 do not implement the following until further direction.
“Administrative merits determination” means certain notices or findings of labor law violations issued by an…
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