H98210-17-R-0003-0002.doc

SECTION SF 30 BLOCK 14 CONTINUATION PAGE

SUMMARY OF CHANGES

SECTION SF 1449 - CONTINUATION SHEET

SUPPLIES OR SERVICES AND PRICES

CLIN 1003 is added as follows:

Web Development (OPTIONAL CLIN)

FFP

OPTIONAL CLIN reference PWS 4.5.4.

FOB: Destination

NET AMT

CLIN 2003 is added as follows:

Web Development (OPTIONAL CLIN)

FFP

OPTIONAL CLIN reference PWS 4.5.4.

FOB: Destination

NET AMT

INSPECTION AND ACCEPTANCE

The following Acceptance/Inspection Schedule was added for CLIN 1003:

The following Acceptance/Inspection Schedule was added for CLIN 2003:

The following have been added by full text:

ATTACHMENT D

HISTORICAL STAFFING INFORMATION

For informational purposes, the historical staffing is provided below. As such, the below historical data is provided for information only. It is the Offeror's responsibility to propose staffing levels and skill mix necessary to accomplish the requirements of this PWS.

The Historical data provided below is for informational purposes only, and represents the most current and best available data at the time of Solicitation issuance. However, Offerors are cautioned that the historical requirements may not be a reliable predictor of future actual requirements. Therefore, Offerors shall reflect the risk of fluctuations in contract requirements in their Firm-Fixed price proposal.

Vendor Questions with Government Responses to H98210-17-R-0003

Q1. In reviewing the solicitation documents, we noted that the FBO announcement lists January 3 (NLT 11:00 am EST) as the due date to submit questions, while the solicitation document provides a due date of December 30 (NLT 11:00 am EST). Can you please advise which due date is accurate?

Response: Error corrected on Amendment 0001 to the Solicitation. Due date corrected to state January 3, 2017, 11:00 AM EST.

Q2. In reference to the SAPRO solicitation (H98210-17-R-0003), the FBO announcement indicates questions will be received until 11.00am on January 3rd. However, the solicitation indicates questions will only be received until 11.00am on December 30th. Will you please clarify the correct date? Thank you.

Response: See response to Q1.

Q3. I was hoping you can clear up a discrepancy with the due date for questions. According to the RFP document, questions will be received up to 11:00 am Eastern on December 30, 2016. However, the information in FBO states that questions will be received up to 11:00 AM Eastern Standard Time (EST) on January 3, 2017. Can you please help us determine which is the correct due date for questions?

Response: See response to Q1.

Q4. Reference - Proposal Submission, Tab 4: Past Performance (page 24) Subcontractor Past Performance will not be reviewed - Based on the substantial small business subcontracting goal of 34% outlined in Tab 2, will the government allow past performance citations describing subcontractor past performance as part of the past performance volume?

Response: No

Q5. Reference - Proposal Submission, 2. Communications (Page 22) Questions will be received up to 11:00am Eastern on December 30th. FBO Notice Questions will be received up to 11:00 AM Eastern Standard Time (EST) on January 3, 2017 - The solicitation and the FBO announcement have different closing dates for the submission of questions. Can the Government confirm if the cutoff date for questions is December 30th or January 3rd?

Response: See response to Q1.

Q6. Reference - Proposal Submission, Tab 4: Past Performance, Attachment B (Pages 23; 64) - Can the Government provide a page limit for the Past Performance Relevancy Questionnaire? Recommend three pages.

Response: No page limit. Offeror is to complete Attachment B for each reference.

Q7. Reference - Proposal Submission, B. Volume II - Technical (Page 25) Font may be Times New Roman or Arial with not less than eleven pitch. Would the Government allow charts, tables and figures use Times New Roman or Arial font with 8pt font to ensure readability?

Response: No Q8. Reference - Administrative Information, C. Period of Performance (Page 5) The Period of Performance is the date of contract award through twelve months with two 12-month option periods. The current contract held by Booz Allen Hamilton has a 5-year period of performance. Can the Government provide insight into the rationale for changing of contract duration from 5 years to 3 years? Will this requirement cease to exist after 3 years or is the intent to recompete it more frequently?

Response: The requirement is expected to exist after 3 years and the intent is to recompete at full and open competition.

Q9. Reference - PWS (Page 8) 4.2.2. Use a set of tools, procedures, metrics, and methods provided by the Government to conduct analyses to measure, monitor, and improve the key indicators of organizational and business performance as specified in the DoD SAPR Strategic Plan, the SAPRO Strategic Plan, annual reports, and other sources. Per Requirement 4.2.2, what set of tools, procedures, metrics and methods does DoD currently employ in its analyses of key indicators of organizational and business performance?

Response: This information is available in the “Metrics” section of the FY14 and FY15 DoD Annual Report on Sexual Assault in the Military, and the 2014 Report to the President of the United States on Sexual Assault Prevention and Response. Both reports are available on www.sapr.mil

Q10. Reference PWS, 4.2.4.11. (Page 9) Provide support and expertise in designing core competencies, training objectives, training materials, testing, and behavioral assessment for subject matters including victim assistance, sexual assault prevention, first responders, healthcare providers, and chaplains, ensuring that all such materials reflect best practices in adult learning theory.

A. In order to develop staffing estimates and appropriate FFP pricing to support task 4.2.2, how many training courses are expected in support of SAPRO?

Response: Five to ten subject areas per year are possible. However, SAPRO does not produce training courses, but instead uses a collective process with program stakeholders to agree on appropriate core competencies, training objectives, and support materials for the Services to use in building their training courses.

B. Will these training courses be predominantly in-person or web-based?

Response: The materials to be produced are core competencies, training objectives, and support materials. They are not end-user products in most cases. They are the structure to be used by the military Services to build their own courses.

C. If in-person, are the courses primarily delivered in the DC Metro area? or is travel anticipated?

Response: Not applicable. The materials to be produced are not training courses to be delivered by DoD SAPRO.

D. If web-based, what learning platform does the program use?

Response: Not applicable. The materials to be produced are not training courses to be delivered by DoD SAPRO.

Q11. Reference - PWS, 4.3.7. (Page 10) Assist and support the materials needed by the senior leadership for conferences, correspondence, appointments, meetings, telephone calls, etc., and inform SAPRO senior leadership on matters to be considered. In order to develop staffing estimates and appropriate FFP pricing to support task 4.3.7, approximately how many conference material development and support instances are expected to be conducted by the contractor on a monthly basis?

Response: SAPRO has three senior leaders, the Director, the Deputy Director, and the Chief of Staff. On a monthly basis, below are the estimates of support needed for all three leaders in the various categories under task 4.3.7:

· Conferences: Average of one per month (includes briefing slides, speechwriting, and meeting preparation at a minimum)

· Correspondence: Average of 15 emails per day; average of 5 letters/official correspondence per month

Appointments/Meetings: Average of 15 major appointments/meetings per month; includes outreach by Executive Assistant, meeting preparation, synchronization with external contacts via phone or email, and scheduling coordination

Q12. Reference PWS, 4.4.1. (Page 10) Using a set of tools, methods, and procedures defined by the Government, support SAPRO in conducting analysis of Department and Service SAPR policies, metrics, and collected data identifying possible inconsistencies and procedural problems for review and determination by the Government. Per Requirement 4.4.1, what set of tools does DoD currently employ in its analysis of Department and Service SAPR policies, metrics and collected data?

Response: The Department uses inspection checklists, the DoD Policies pertaining to sexual assault, on-site visits, and survey data to assess compliance with policy.

Q13. Reference PWS, 4.3.3. (Page 10) Assistance with improving procedures that help SAPRO with records management, forms management, meeting privacy requirements, rule-making, and information sharing. What technology platform does SAPRO currently employ for records and forms management? SharePoint?

Response: SharePoint is used to manage version control for documents produced within SAPRO. Duplicate Finder is used to eliminate multiple copies of documents being saved on the share drive.

Q14. Reference PWS, 4.5.2. (Page 11) Communications. The Contractor shall be capable of creating official reports, correspondence, and articles for publication, information products, print and web content in support of SAPRO’s mission objectives and legislated reporting requirements. In order to develop staffing estimates and appropriate FFP pricing to support task 4.5.2, approximately how many articles, information products, print and web content development are expected to be developed in support of SAPRO?

Response: SAPRO publishes two official reports per Fiscal Year(FY): (1) Annual Report to Congress (2) Military Service Academy Report. Both are extensive efforts requiring multiple capabilities to support, including but not limited to report writing, data analysis, graphic design, strategic communications/messaging for the roll-outs of the reports, drafting of articles for DoD news sources, public affairs expertise, development of information papers and briefing decks on the reports for Congress, the media and senior DoD officials, and designing and launching of web content announcing the release of the reports.

In addition to the two official FY reports, SAPRO develops an average of 10-12 information products on its programs, policies, and strategies per month, with accompanying print and web content.

Q15. PWS 4.5.5. (Page 11) The contractor shall plan and develop concisely written and in-person training material to include quick reference guides for the SharePoint related systems and applications used by SAPRO personnel, and make available on-line and hard copy once accepted by the Government. In order to develop staffing estimates and appropriate FFP pricing for task 4.5.5, approximately how many quick reference guides are expected to be developed by the contractor in support of SAPRO?

Response: An average of five to seven per year.

Q16. Reference - PWS 4.5.8. (Page 12) Provide expertise to support the continued development, implementation, augmentation, and operation of all aspects of DSAID, case and business management, enhanced and ad hoc reporting capability, and other information technology related activities. In order to develop staffing estimates and appropriate FFP pricing to support task 4.5.8, what is the approximate number of sexual assault incidents across DoD, DSAID users, and change orders/system modifications on a monthly basis?

Response: Approximately in DSAID:

507 sexual assault reports received per month

17K average number of save transactions per month

1K active registered user accounts in DSAID and 42 average concurrent users

2 change request per month

Q17. Reference - PWS 9.0 (Page 15) GOVERNMENT FURNISHED PROPERTY/EQUIPMENT/INFORMATION (GFP/GFE/GFI) The Government will provide adequate office space for at least fifteen (15) TBD on-site contractors and normal office supplies such as paper, pens, and other office equipment, such as telephone service, computer and software, standard office equipment and furniture as required for a normal office setting. How many Full Time Equivalent (FTE) contractor staff are supporting the current contract?

Response: See Attachment D

Q18. Reference - PWS 4.2.4.1 (Page 8) Provide program support services by daily facilitating multiple, concurrent research studies, briefing request, and short-fuse information requests from DoD leadership. Support services provide expertise on sexual assault response and prevention research-related issues, data management, analysis and interpretation, briefing creation and delivery, and consultation on projects performed by and for SAPRO. In order to develop staffing estimates and appropriate FFP pricing to support task 4.2.4.1, what is the approximate number of requests for information from DoD leadership and number of research studies on a monthly basis?

Response: Approximate number of requests for information from DoD leadership each month is 10-12.

Q19. Reference - PWS, 9.0 (Page 15) The Government will provide adequate office space for at least fifteen (15) TBD on-site contractors and normal office supplies such as paper, pens, and other office equipment, such as telephone service, computer and software, standard office equipment and furniture as required for a normal office setting. Is it the customer's desire that the entire contractor support team be seated at the Mark Center?

Response: Yes

Q20. Reference - Attachment A, 3.4 (Page 62) However, if the Government does not receive adequate price competition, it will evaluate price proposals to ensure price reasonableness of the services being provided to the Government, considering the specific terms and conditions and relevant commercial practices. The evaluation criteria of Attachment A states that "if the government does not receive adequate price competition, it will evaluate price proposals…" A. By what measure/method will the government determine if it has obtained adequate price competition?

Response: See Attachment A, 3.4 – The Government anticipates that adequate price competition will establish a fair and reasonable price.

B. If adequate price competition is determined to have been achieved, does that mean that price is not considered relevant in the award decision?

Response: See Attachment A, 4.0.

Q21. Reference - Attachment A, 5.2. Past Performance Factor – Relevancy and Confidence Assessment (Page 63). Will the Past Performance volume be evaluated and considered as a portfolio (up to 5 past performance references) to determine if the bidder has performed the same magnitude of effort and complexities this solicitation requires?

Response: The Government will review and assign a past performance relevancy rating for each past performance reference submitted by the offeror.

Q22. Please confirm the classification level of this project.

Response: Sensitive But Unclassified (SBU) and Personally identifiable information (PII).

Q23. Reference – PWS 4.3.11 page 10. There is very little information in the solicitation with which to estimate the level of effort required to meet the requirements of the PWS. Specifically, other than section 4.3.11, the PWS provides sparse detail as to the quantity or frequency of the services to be provided. This significantly disadvantages all potential offerors except for the incumbent, as the IGCE is likely based on current contractors staffing. Will the government provide either details on the quantity and frequency of services for each of the PWS sections, or provide the current incumbent staffing levels in order to provide a starting point for estimating the level of effort?

Response: See Attachment D

Q24. Reference PWS 4.5.4 page 11. How many web presences are to be supported?

Response: One

Q25. Reference PWS 4.5.4 page 11. This section seems to indicate that the contract may be modified in Option Years to add a requirement for web development. Please confirm that there will be no web development in the Base Year and that web development should not be priced in a the Base or Option years.

Response: There is no web development in the Base Year. However, there may be additional requirements for web development in Option Years. See revised CLIN structure in the solicitation and provide pricing for optional web developmentCLINs in Option Years Only.

Q26. Reference PWS 4.5.4 page 11. Is the base year research that scopes future website development an output of research conducted within section 4.2.4?

Response: No.

Q27. Reference PWS 4.5.4 page 11. What are the current user communities around which research supporting 4.5.4 is based?

Response: Website development expertise is required for SAPRO’s public facing website (www.sapr.mil) as well as SAPRO’s internal web presence (CAC-enabled MilSuite (SAPR Connect), and a CAC enabled pages on sapr.mil for SAPR personnel.

Q28. Reference PWS 4.5.5 page 11. How many SharePoint sites are to be supported and where are they hosted? Are all shared drives hosted within the government enterprise?

Response: SAPRO requires approximately 20 custom-built SharePoint sites, including both internal and external sites. All are hosted within the government enterprise.

Q29. Reference PWS 4.5.8 page 12. Please clarify the estimated number of individuals for which end-user training will be provided as it relates to the information technology project management for systems associated with DSAID.

Response: DSAID Program Managers trained per year = 44

DSAID Legal Officers trained per year = 24

DSAID SARCs trained per year = 873

Q30. Reference PWS 4.5.8 page 12. Please clarify that the requirements for case and business management for DSAID refers to the system activities and not management of ongoing sexual assault cases.

Response: Yes, for case and business management for DSAID refers to the system activities and not management of ongoing sexual assault cases.

Q31. Reference PWS 4.5.8.2 page 12. Please clarify if this contract requires secure storage at the contractor’s facilities.

Response: Secure storage within the system not located at contractor facilities and specifically located at a Government facility.

Q32. Reference PWS 8.4; 8.7 pages 14; 15. Please clarify if all work on this contract is to be performed on government furnished equipment (laptops) provided for contractor use.

Response: Government furnished workstations.

Q33. Reference PWS 10.0 page 15. Please confirm that office space and required IT will be provided for all contractor personnel.

Response: Office space and required IT will be provided for all contractor personnel up to a maximum of 25.

Q34. Reference PWS 10.0 page 15. Other than continuity of operations, is telework permitted or encouraged?

Response: Telework is permitted for contractors at the direction of the Contractor Program Manager.

Q35. Reference page 25. Are the title page and cover letter associated with the volume included in the 25 page limit?

Response: Yes

Q36. Reference 2.2 (Attachment A), page 61. Is it permissible to submit past performance references for work performed as a subcontractor?

Response: No.

Q37. Reference Page 9, 4.2.4.10. Provide support in program evaluation, including survey development, pilot study evaluations, and implementation evaluations.” Will the survey development require working with the Defense Manpower Data Center?

Response: Yes

Q38. Reference Page 12, 4.5.8 DSAID versus Solicitation H98210-17-R-0001. Defense Sexual Assault Incident Database (DSAID). Provide expertise to support the continued development, implementation, augmentation, and operation of all aspects of DSAID…” versus “The Department of Defense (DoD) Sexual Assault Prevention and Response Office (SAPRO) has a requirement for support services for the continued maintenance, operation, and further development for the Defense Sexual Assault Incident Database (DSAID).” There appears to be some overlap between the requirements in “SAPRO Support Services” and solicitation H98210-17-R-0001. Can the Government please clarify the difference between the DSAID support planned between the two separate solicitations? Can the Government please clarify how it expects the two different contracts to work in unison for DSAID?

Response: While related these are two separate contracts/efforts. H98210-17-R-0001is for DSAID maintenance and development. H9821-17-R-0003, in part, involves assistance in system requirement development and assistance in management of DSAID.

Q39. Reference Page 24, Tab 4: Past Performance. The Government will utilize the references submitted to obtain additional performance information on the Offeror. Subcontractors Past Performance will not be reviewed. Is the offeror permitted to use a past performance reference where the offeror was a subcontractor if we can demonstrate that we performed the majority of the work as a subcontractor?

Response: No

Q40. Reference Page 24, Tab 4: Past Performance. Past Performance References: Offerors shall submit up to five relevant and recent past performance references, for work completed as a prime contractor, utilizing the Past Performance Relevancy Questionnaire (PPRQ) at Attachment B. Complete and submit one PPRQ per reference. Is the offeror permitted to use a past performance reference where the offeror was a subcontractor if we can demonstrate that we led portions of the work that are relevant to SAPRO’s requirements?

Response: No

Q41. Reference Page 24, Tab 4: Past Performance. Past Performance References: Offerors shall submit up to five relevant and recent past performance references, for work completed as a prime contractor, utilizing the Past Performance Relevancy Questionnaire (PPRQ) at Attachment B. Complete and submit one PPRQ per reference. Is the offeror permitted to use a past performance reference where the offeror was a subcontractor if we can demonstrate that we led portions of the work that are relevant to SAPRO’s requirements?

Response: See Q40 response

Q42. Reference Page 24, Tab 4: Past Performance. The Government will utilize the references submitted to obtain additional performance information on the Offeror. Subcontractors Past Performance will not be reviewed. The requirements state that 35% of the work must be completed by a small business. Will the government consider evaluating four past performance reference from the offeror and one past performance reference from subcontractors in order to demonstrate their experience that is relevant to the portion of the work they will be supporting?

Response: See Q40 response

Q43. Reference Page 24, Tab 4: Past Performance. Past Performance References: Offerors shall submit up to five relevant and recent past performance references, for work completed as a prime contractor, utilizing the Past Performance Relevancy Questionnaire (PPRQ) at Attachment B. Complete and submit one PPRQ per reference. Can the government please provide instructions on when and how the Past Performance Relevancy Questionnaire (PPRQ) should be submitted? Should the point of contact filling out the PPRQ submit it directly to matthew.c.poole.civ@mail.mil?

Response: Offeror completes Past Performance Relevancy Questionnaire (Attachment B) and submits with their proposal in accordance with Instructions to Offerors in Addendum to 52.212-1.

Q44. Reference Page 22. All proposal submissions in response to this solicitation must be received no later than the date and time specified on the SF1449. Will the government extend the proposal due date until 30 Jan 17 to allow time for offerors to review responses to questions and revise our proposals accordingly?

Response: No

Q45. Page 15 – 66, Section 9.0 – It is stated that the Government will provide adequate office space for at least 15 on-site contractors. What is the maximum amount of on-site contracts that the Government will be able to house under this contract?

Response: 25

Q46. Page 22 of 66 – According to the RFP document, questions will be received up to 11:00 am Eastern on December 30, 2016. However, the information in FBO states that questions will be received up to 11:00 AM Eastern Standard Time (EST) on January 3, 2017. Can you please help us determine which is the correct due date for questions?

Response: See response to Q1.

Q47. Page 22 of 66 – According to the RFP document, no electronic submissions will be accepted. Can you please confirm that only hard copies of the proposal (mailed or hand delivered) will be accepted for this solicitation? If mailed, is the submission date the time of receipt or the delivery postmark date? Also, is FedEx or UPS an acceptable method of delivery?

Response: Please see “3. Proposal Submissions” in Instructions to Offerors. All proposals must be submitted by the due date and time assigned in the solicitation.

Q48. Page 23 of 66, Subcontracting Plan – If we have a small business subcontractor on our team that qualifies under multiple small business categories (e.g. small business, small disadvantage, woman-owned, veteran-owned and HUB zone), do they fulfill the target small business Subcontracting Plan percentage goals for all qualified small business categories?

Response: Yes

Q49. Can subcontractors provide past performance for contracts they primed?

Response: No

Q50. Is there a page limitation for Price Proposal?

Response: No

Q51. Are there specific labor categories the Government is looking for under this solicitation?

Response: The offerors are required to determine the appropriate labor mix for the tasks outlined in the PWS. Attachment D includes historical Staffing information

Q52. Does this agency provide SAPRO services for any particular Stakeholder more than others?

Response: Yes, Military Services, DoD Senior Leadership

Q53. What are the biggest challenges the DOD is currently facing with this program?

Response: Refer www.sapr.mil Reports Tab for the FY15 Annual Report

Q54. What are the biggest challenges the DOD is needing to address in the near future?

Response: Refer www.sapr.mil Reports Tab for the FY15 Annual Report

Q55. Paragraph 1.4 states that Pass/Fail evaluation factors will not be used. However, paragraph 1.4.1 through 1.4.3 contains language that supports using a pass/fail evaluation method. Please clarify whether a pass/fail evaluation method will be used during the source selection process and update the RFP accordingly.

Response: Pass/Fail system will not be used.

Q56. (PWS 4.3) Does DoD SAPRO require front office support, i.e, a full-time FTE providing senior leadership with admin support?

Response: See Q51 response

Q57. (PWS 4.5.1) Who executes the work to run the DoD Safe Helpline, DSAACP, and other victim assistance initiatives? If these efforts are on other contracts, what is the vision for the incumbent's role in these programs? Will the incumbent manage or review the work of other contractors?

Response: Senior Victim Assistance Advisor. Support would be limited to administrative support in all areas except for technical Risk Management Framework (RMF) processes where the awardee would be needed to assist SAPRO in reviewing other contractor’s work.

Q58. (PWS 4.5.5) Will the Government or the Contractor provide the information technology infrastructure for information and document sharing?

Response: Government, with Contractor administrative support.

Q59. (PWS 4.5.6) What aspects of SAPR program databases, Internet presence, technology information sharing efforts, and data collection tools are currently compliant with DoD Instruction 8500.01?

Response: All are compliant with DoD Instruction 8500.01.

Q60. (PWS 4.5.7) Is prevention considered part of DoD SAPRO's research projects, as described in PWS 4.2.4? Or is prevention a separate effort that will require additional support and travel outside of PWS 4.2.4 requirements?

Response: Prevention is a separate effort that is part of the PWS.

Q61. (PWS 4.5.8.2 ) Do any other contractors support the DSAID effort? If so, how will roles and responsibilities be defined between the DSAID contractor(s) and the incumbent?

Response: See response to Q38.

Q62. (PWS 9.0) What is the Government's expectation for on-site support versus telework support? What ratio of time during a 40-hr work week may the contractor support the customer via telework?

Response: 4:1 ratio equates to 1 telework day a week as determined by the contractor Program Manager.

Q63. Page 15 – 66, Section 9.0 – It is stated that all contractors will support continuity of SAPRO operations by being Telework capable. Will the Government accept select contractor support that are 100% telework?

Response: No

Q64. Is the COR identified at this point?

Response: Yes

Q65. Volume II Technical states “Page limitation - In total, the page count for this volume shall not exceed

25 single-Sided pages (inclusive of any tables of contents, appendices, attachments, etc).” - so just to confirm, all of the Pre-content is also included in the page limitations?

Response: Yes

Q66. In order to guarantee a smooth transition, will the Government please provide the incumbent

FTE count and GS equivalencies (for incumbent salaries)?

Response: See attachment D for historical staffing information.

The following have been modified:

ATTACHMENT C

Offerors shall complete the unit prices for CLINs 0001, 1001 and 2001; Offerors DO NOT propose pricing for travel CLINs (0002, 1002, and 2002); Offerors shall complete the unit prices for the Optional CLINs 1003 and 2003; Offerors shall complete the Base and Option Year totals and the Grand total.

BASE YEAR (12 Month Period of Performance)

Total Base Period

OPTION YEAR 1 (12 Month Period of Performance)

Total Option Period 1

OPTION YEAR 2 (12 Month Period of Performance)

Total Option Period 2

AMOUNT

Grand Total

(END OF ATTACHMENT C)

(End of Summary of Changes)