Performance Work Statement.doc

Performance Work Statement Education and Outreach Support Services 1.0

INTRODUCTION

The Federal Voting Assistance Program (FVAP) requires support services to provide on education and outreach with constituents and stakeholders for the Uniform Military and Overseas Voters Act (UMOVA). The purpose of the education and outreach is to increase public knowledge about UMOVA and its benefits to the States and to affected voters.

2.0

BACKGROUND

2.1 FVAP administers the federal responsibilities of the Presidential designee (Secretary of Defense) under the Uniformed and Overseas Citizens Absentee Voting Act (UOCAVA) of 1986 and provisions of the National Voter Registration Act (NVRA) of 1993. The Director, FVAP, administers the Act on behalf of the Secretary of Defense. The Act covers more than six million potential voters comprised on active duty members of the Uniformed Services, their voting age dependents, and U.S. citizens residing outside of the United States.

2.1.1 UOCAVA was modified by the Military Overseas Voter Empowerment (MOVE) Act, as Subtitle H of the National Defense Authorization Act for Fiscal Year 2010 (Public Law 111-84, 28 October 2009). UOCAVA imposed additional requirements upon the Department of Defense (DoD) on behalf of absentee voters. As such, FVAP provides a broad range of non-partisan information and assistance to United States citizens worldwide to facilitate their participation in the democratic process, regardless of where they work or live. FVAP also administers the Federal responsibilities of the NVRA, which designates armed forces recruiting offices nationwide as voter registration agencies allowing eligible U.S. citizens to apply for voter registration, or apply to change voter registration data.

2.2 FVAP assists military and overseas voters in exercising their right to vote. Additionally, FVAP assists State and local election officials in complying with the requirements of federal law and in providing equal voting opportunity for military and overseas voters. FVAP serves as an advocate for military and overseas voting rights with federal, State, and local governments.

2.3 The Uniform Law Commission (ULC) finalized the Uniform Military and Overseas Voters Act (UMOVA) in July 2010. UMOVA addresses the voting difficulties facing overseas and military voters. The ULC, through uniform law commissioners from each of the states, submits the Act to their legislatures for consideration and enactment. ULC legislative staff works to support these enactment efforts.

2.3.1 The primary purpose of the Act is to provide the states with a law that will simplify the process of absentee voting for United States military, their dependents, and overseas civilians by making the process more uniform, convenient, secure, and efficient. As drafted, the Act covers military personnel, their dependents, and other US citizens that are unable to physically vote in the jurisdiction in which they are eligible to vote because of their military duty. U.S. citizens born overseas who have reached voting age without having resided in the United States are also included.

3.0

SCOPE

The Contractor shall provide all personnel, management, and materials necessary to perform all services detailed within this Performance Work Statement (PWS).

4.0

REQUIREMENT

The Contractor shall:

4.1 Attend post-award conference to discuss roles and responsibilities, contract requirements (including target states), and terms and conditions. This conference may be held telephonically.

4.2 Conduct State-specific education and outreach for a minimum of three (maximum of nine with full options) of the following or other States: Alabama, Alaska, California, Georgia, Louisiana, Missouri, New Jersey, New York, Ohio, Oregon, Pennsylvania, Vermont, Virginia, Washington, West Virginia or Wisconsin. Activities will include conducting a half-day long stakeholder meeting at a location in the state capitol of each state. The Chair and/or the Reporter of the UMOVA drafting committee will attend all stakeholder meetings, along with a ULC staff member who is knowledgeable about the Act. During the meetings, ULC representatives shall provide detailed information about the UMOVA’s provisions and the problems its addresses and answer questions. As such, travel to other states and throughout the National Capital Region is required.

4.3 Continue to maintain a separate website with pertinent information regarding UMOVA.

4.4 Develop press kit materials that include copies of UMOVA, maps, articles, and press clippings related to the Act. These materials shall be distributed at all education and outreach meetings, be made available on the website, and be revised as necessary.

5.0 DELIVERABLES

7.0

CONTRACTOR TRAVEL

Contractor costs for Government authorized travel are included in this contract. All travel shall be in accordance with FAR 31.205-46 and applicable travel regulations (Joint, Federal or Standardized). Contractor payment claims shall include applicable documentation to support actual costs incurred (e.g. airfare and hotel/lodging receipts) as well as any receipts valued at or above $75.00. Failure to provide appropriate documentation may result in loss of reimbursement of travel expenses.

8.0

SECURITY ISSUES

Contractor personnel performing work under this contract must have a NAC and must maintain the level of security required for the life of the contract. A DD Form 254 may be required for purposes of access to service specific systems.

9.0

QUALITY CONTROL

The contractor shall implement and maintain a Quality Control Plan (QCP) to ensure work performed conforms to the scope of work and meets the requirements under this PWS. The QCP shall, at a minimum provide a method for performing inspections; identifying, correcting and preventing problems/defective service; addressing customer complaints, and improving the quality of services over the life of the contract.

10.0

QUALITY ASSURANCE

10.1 The Government reserves the right to perform inspections and surveillance to evaluate the Contractor’s compliance to the contract terms and performance of the requirements in the PWS. The Government will make every effort to ensure that the surveillance methods described below are conducted in an objective, fair, and consistent manner.

10.1.1 Periodic Surveillance. This action occurs when the COR or other Government official observes a deficiency. Examples include evidence from accidents, incidents, or delays. Regardless of where in the line-of-duty the COR observes contractual procedures not being followed, he/she has an obligation to document and report the deficiency to the Contracting Officer.

10.1.2 Customer Complaint Surveillance. This action is instituted when the COR receives a complaint from a stakeholder (stakeholder organizations include P&R IM, DPRIS User Agencies, Military Service Repository Owners, and the Defense Information Systems Agency) regarding contractor service. The COR will obtain the complaint in writing and then conduct an investigation to determine its validity. If the complaint is deemed valid, the COR will immediately notify the contracting Officer for action. The COR will notify both the Contract Manager and the complainant of the Government’s response to their complaint.

10.2 Contract Discrepancy Report (CDR). In the event of unsatisfactory contractor performance, the COR or CO will issue a CDR that will explain the circumstances and findings concerning the incomplete or unsatisfactory service. The contractor shall acknowledge receipt of the CDR and respond in writing as to how he/she shall correct the unacceptable performance and avoid a recurrence. The Government will review the contractor's corrective action response to determine acceptability and will use any completed CDR as part of an overall evaluation of Contractor performance when determining present or future contractual actions.

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