Galaxy Security System Upgrade SOW.pdf

SCOPE OF WORK

DEPARTMENT OF THE INTERIOR – NATIONAL PARK SERVICE (NPS)

EVERGLADES NATIONAL PARK (EVER)

Requested by: EVER Information Technology (IT) Branch

Contracting Agency: DOI – NPS – SER – IR2 – South Contracting Office

Period of Performance (POP): MAY 2021 – JULY 2021 – For Items and Installation SEPT 2021 – AUG 2022 – For 1 Year Service/Maintenance

Location(s): NPS, Krome Center

950 North Krome Avenue 1st and 3rd Floor Homestead, FL 33030

NPS, Everglades Headquarters

40001 SR 9336

Homestead, FL 33034

Description of Action:

Upgrade the Door Access Control System at the Krome Center location of Everglades National Park.

Description of Services:

Upgrade Galaxy Access Control System for Krome & Headquarters’ Building Security.

Brand Name: Galaxy Access Control System

To maintain security within the office spaces at the Krome Center building, we must have and maintain system integrity. The Access Control System must be upgraded about every five years while the building is occupied by NPS employees to protect all NPS employees, affiliates, and equipment. Continuity of services and support to the Krome Centre Access Security System are vital to the safety and protection of NPS employees and property.

Contractor Support Requirements: One Year (Dates 09/01/2021 – 08/31/2022)

Contractor will submit a quote for a year of maintenance support which should include:

• Keeping the system updated and patched, software updates, and maintenance for the equipment.

• Installing all firmware, critical updates, and any operating system upgrades that can prevent the Galaxy software from becoming unresponsive.

• The contractor will be required to get the latest version of the Galaxy software and Microsoft SQL Server 2019 running on the Microsoft Windows 2016 Standard Server operating system, with the Symantec End Point Protection and Windows Defender firewall running. The park already has the software and operating system running, the contractor does not need to buy additional software.

• Keeping the Galaxy program operational at all times, regardless of any Microsoft update or service patch that may disrupt the Galaxy program.

• In addition, the contractor, shall ensure a timely response to service calls which, includes dispatching a technician that can be on-site within four (4) hours of a service call (24 hours a day, 365 days a year) in the event of a Galaxy system failure.

Technical Hardware Specifications: (Required Upgrade and Installation)

Full Access Control Upgrade for both systems at the Krome Center location and Headquarters location.

Equipment to be installed:

(4) Galaxy 635 Central Processing Unit

(3) Retrofit Plate Back Mount Kit

(11) Dual Reader Modules

(1) Dual Serial Interface Board

(2) Alarm Monitoring Modules

(13) HID Mini Mullion Readers

(1) Installation Material

(9) HID Readers

(1) Labor

The above components included are the security loops, detectors, switches and/or accessories associated with the operation of the security system.

During the installation of the upgraded equipment listed above, it is intended that all existing door hardware including strikes, mags, REX buttons, REX motions, door contacts, and wiring will be used and are still in useable condition according to the park staff. If any need replacement, the contractor should note it on their quote.

Contractor will replace all readers for HID pivCLASS SE Readers 200 Bit, which should be compatible with CAC/PIV, iCLASS Standard & 125kHz Prox credentials.

The contractor does not have to replace any software, but they do need to check for critical patches and critical updates to the software.