Food Service PWS Final.pdf

PERFORMANCE WORK STATEMENT (PWS)

FULL-TIME FOOD SERVICE ON FORT HARRISON, MT

1.0 General: This is a non-personal services contract to provide Dining Facility (DFAC) food service operations for the Montana Army National Guard located on Fort Harrison, MT and support other units utilizing the training areas at the Helena Aviation Readiness Center (HARC) and Limestone Hills.

1.1 Scope: The contractor shall provide all personnel, subsistence, supplies, equipment, tools, materials, supervision, and quality control necessary, except as specified in Paragraph 3.0 as Government Furnished Property, to perform full-time food services at Fort Harrison, Montana, as defined in this PWS. The contractor shall use existing commercial practices for existing and maturing concepts, responsibilities, policy, and implementing procedures, as defined in this PWS. Contractor tasks include, but are not limited to, the following: DFAC operations, management, cooking, food preparation, serving, replenishing food, cleaning facilities, equipment, tables, handling foods, providing supplies, maintaining quality control, and ensuring operator maintenance.

1.1.1 Tier Pricing: This contract and like its predecessor uses tier pricing to take advantage of economics of scale. The tier pricing has four levels which are:

≤10 per meal service

11-30 per meal service

31-60 per meal service ≥61 per meal service

The tier pricing is to provide a more realistic and fairer pricing model, alleviating risk and uncertainty with meal quantities. Ideally there should be savings and thus lower prices when preparing more meals. Some months may see a significant number of low volume meal requirements such as when only RTI class attendees utilize the contract.

Other times may see significant volume with unit Annual Trainings (ATs) and other training events occurring simultaneously. These high volume events can require providing meals for hundreds of service members which may include service to separate locations.

1.2 Background: This is a firm fixed price (FFP) Indefinite Delivery Indefinite Quantity (IDIQ) type contract for Full Food Service dining facility for Fort Harrison, Montana.

Since April of 2014 the Montana Army National Guard (MTARNG) has consolidated meal requirements on Fort Harrison to standardize food quality, lessen administrative burden. Starting in April of 2016, the MTARNG awarded a single award IDIQ to provide full food services for military members performing duties or training at Fort Harrison, HARC, and the Limestone Hills training area. The MTARNG has a continuing requirement to provide quality meals to Soldiers and military members in support of Regional Training Institute (RTI) classes, Inactive Duty for Training (IDT) periods, Annual Training (AT) Periods and other requirements as they become known. This requirement has been fulfilled by a Federal Contract for more than 5 years.

1.3 Period of Performance (PoP): The Period of Performance shall be one Base period of Five years. Estimated PoP start 1 November 2025.

1.3.1 Performance shall be according to the requirements contained in the performance work statement, and according to the professional standards established by the United States Department of Agriculture (USDA), Food Safety and Inspection Services (FSIS) and the National Restaurant Association (NRA).

1.4 General Information:

1.4.1 Place and Performance of Services: The PWS is developed to support Fort Harrison, Montana and nearby training areas (HARC, and Limestone Hills). The contractor shall provide services following the schedule below, seven days a week except on recognized US holidays or when the Government facility/installation is closed due to local or national emergencies, administrative closings, or similar Government-directed facility/installation closings. The dining facility may be required to extend its services beyond normal hours (e.g. in the event of an emergency or significant event).

The dynamic nature of military training at times can create a need for short notice changes to feeding times. Contractor shall be flexible enough to accommodate reasonable changes requested by the Contracting Officer or COR. An example would be shifting meal hours back or forward an hour, due to training requirements such as an Army Physical Fitness Test. Gaps in service randomly occur during periods when no schools, training, or other requirements are needed. These gaps may be days or weeks.

Breakfast: 0600-0800

Lunch: 1130-1300

Dinner: 1700-1830

The performance shall primarily be at Fort Harrison but include off-site delivery/performance. Offsite requirements shall primarily require delivery of meals.

However, the Government may also require serving meals. The offsite delivery/performance locations are as follows:

1) Limestone Hills (LSH) near Townsend, MT in the UTES Forward Building on Old Woman’s Grave Rd.

2) HARC near Helena Airport on Skyway Drive.

The contractor shall always maintain an adequate workforce for the uninterrupted performance of all tasks defined within this PWS when the Government facility/installation is not closed for the above reasons. When hiring personnel, the contractor shall keep in mind that the stability and continuity of the workforce are essential.

1.4.1.1 Unscheduled gate closures by the Security Police may occur at any time causing all personnel entering or exiting the installation to experience a delay. This cannot be predicted or prevented. Contractors are not compensated for unexpected closures or delays. Vehicles operated by contractor personnel are subject to search pursuant to applicable regulations. Any moving violation of any applicable motor vehicle regulation may result in the termination of the contractor employee’s installation driving privileges.

1.4.1.2 The contractor’s employees shall become familiar with and obey the regulations of the installation, including fire, traffic, safety and security regulations while on the installation. Contractor employees should only enter restricted areas when required to do so and only upon prior approval. All contractor employees shall always carry proper identification with them and shall be subject to such checks as may be deemed necessary. The contractor shall ensure compliance with all regulations and orders of the installation, which may affect performance. The Government reserves the right to direct the removal of an employee from Government property or revoke access to Government systems for misconduct, security reasons, or any overt evidence of communicable disease. Removal of contractor employees for reasons stated above does not relieve the Contractor from responsibility for total performance of this contract.

1.4.2 Recognized Holidays: The following are recognized United States (US) holidays.

The contractor shall perform services on these days only with prior arrangement as some class dates may overlap a holiday.

1.4.2.1 New Year’s Day: January 1st

1.4.2.2 Martin Luther King, Jr.’s Birthday

1.4.2.3 President’s Day

1.4.2.4 Memorial Day

1.4.2.5 Juneteenth

1.4.2.6 Independence Day: July 4th

1.4.2.7 Labor Day

1.4.2.8 Columbus Day

1.4.2.9 Veteran’s Day: November 11th

1.4.2.10 Thanksgiving Day

1.4.2.11 Christmas Day: December 25th

1.4.2.12 Federal holidays are unlikely to require food service however if mission or class (RTI) requires food service on these days, the contractor shall accommodate as required per the individual task order.

1.4.3 Quality Control (QC): The contractor shall develop and maintain an effective Quality Control Plan (QCP) to ensure services are performed in accordance with this PWS. The contractor shall develop and implement procedures to identify, prevent, and ensure non-recurrence of defective services. The contractor’s QCP is how it assures itself that its work complies with the requirements of the contract. At a minimum, the contractor shall develop QC procedures that address the areas identified in Technical Exhibit 1, Performance Requirements Summary (PRS). A final QCP shall be submitted to the Contracting Officer Representative (COR) NLT 10 days after the contract award.

After acceptance of the QCP, the contractor shall obtain the Contracting Officer’s (KO’s) acceptance in writing of any proposed changes to its QCP. The QCP shall include at a minimum the following:

1.4.3.1 Personnel health and hygiene

1.4.3.2 Workplace Safety

1.4.3.3 Fire prevention and evacuation

1.4.3.4 Environmental protection

1.4.3.5 Energy conservation

1.4.3.6 Employee training and evaluation program

1.4.3.7 HAZMAT program

1.4.3.8 Hazard communication standards for use of chemicals

1.4.3.9 Hazard Analysis Critical Control Point plan

1.4.3.10 Organizational chart providing QC personnel who have direct accountability to the contractor's top management

1.4.3.11 Inspection plan that identifies area’s to be inspected, personnel responsible for inspection, a method to identify and correct deficiencies and a method of documenting and enforcing QC operations.

1.4.3.12 Cleaning schedule that includes required areas and timelines.

1.4.3.13 Customer / Diner feedback program

1.4.3.14 Prevention of Sexual Assault and Harassment

1.4.3.15 Key Control and Physical Security

1.4.4 Quality Assurance (QA): The Government will evaluate the contractor’s performance under this contract in accordance with the Quality Assurance Surveillance Plan (QASP). This plan is primarily focused on what the Government will do to ensure that the contractor has performed in accordance with the performance standards. It defines how the performance standards will be applied, the frequency of surveillance, and acceptable quality level(s) or defect rate(s).

1.4.5 Installation Access and Security Requirements: The contractor shall comply with all applicable installation/facility access and local security policies and procedures, which may be obtained from the COR.

1.4.5.1 Contractor Employee Background Checks: The contractor and all associated subcontractor employees shall provide all information required for background checks to meet installation access requirements to be accomplished by MTARNG facility security team. The contractor shall ensure compliance with all personal identity verification requirements as directed by Department of Defense (DoD), Headquarters Department of Army (HQDA) and/or local policy. Should the Force Protection Condition (FPCON) change, the Government may require changes in contractor security matters or processes.

1.4.5.1.1 All contractors are required to complete the E-Verify for all employees IAW FAR 52.222-54. This can be located at https://www.e-verify.gov. The contractor is required to enroll as a federal contractor within 30 days of contract award and shall be completed NLT 30 calendar days after employee is assigned to this contract.

1.4.5.1.2 Contractor employees assigned to this contract must NOT have any serious criminal convictions. Prohibited convictions include, but are not limited to:

Sexual offenses

Assault or battery

Harassment or stalking

Domestic violence

Child abuse or neglect

Any violent crime

1.4.5.2 For contractors that do not require a CAC, but require access to a DoD facility or installation: Contractor and all associated sub-contractors employees shall comply with adjudication standards and procedures using the National Crime Information Center

Interstate Identification (NCIC-III) and Terrorist Screening Database (TSDB) (Army Directive 2014- 05/AR 190-13), and applicable installation, facility and area commander installation/facility access, and local security policies and procedures (provided by a government representative).

1.4.5.3 Awareness Training (AT) Level 1 Training: All contract employees, including contract managers, shift supervisors, full time and part time contractor employee's, and subcontractor employees, requiring access to Army installations, facilities, and controlled access areas shall complete AT Level 1 within 30 calendar days after contract start date and within 30 calendar days of new employees commencing performance.

The contractor shall submit certificates of completion for each affected contractor and subcontractor employee to the COR within 15 calendar days after completion of training. AT Level 1 is available at https://jko.jten.mil/courses/AT-level1/launch.html.

1.4.5.4 iWATCH Training: The contractor to include subcontractor(s) with an area of performance within an Army-controlled installation, facility or area, shall brief all employees on the local iWATCH Army program. This local developed training shall be used to inform employees of the types of behavior to watch for and instruct employees to report suspicious activity to the COR or the KO. This training shall be completed within 30 calendar days of contract award and within 30 calendar days of new employees commencing performance. The contractor shall report completion for each contractor employee and subcontractor employee to the COR within 15 calendar days after completion of training. https://www.mepcom.army.mil/Home/Contractors/

1.4.5.5 Communications Security/Information Technology (COMSEC/IT) Security: All communications with DoD organizations are subject to COMSEC review. All telephone communications networks are continually subject to intercept by unfriendly intelligence organizations. DoD has authorized the military departments to conduct COMSEC monitoring and recording of telephone calls originating from, or terminating at, DoD organizations. Therefore, the contractor is advised that any time contractor personnel place or receive a call they are subject to COMSEC procedures. The contractor shall ensure wide and frequent dissemination of the above information to all employees dealing with DoD information. The contractor shall abide by all Government regulations concerning the authorized use of the Government's computer network as well as wireless access, including the restriction against using the network to recruit Government personnel or advertise job openings.

1.4.5.6 OPSEC Training: In accordance with AR 530-1, Operations Security, all contract managers, shift supervisors, and full-time contractor employee's shall complete Level I OPSEC training within 30 calendar days of their reporting for duty and annually thereafter. The contractor shall submit certificates of completion for each contractor employee to the COR within 15 calendar days after completion of training. Level 1

OPSEC training is available at https://securityawareness.usalearning.gov/opsec/index.htm

1.4.6 Physical Security: The contractor shall safeguard all Government property provided for contractor use. At the close of each work period, Government facilities, equipment and materials shall be secured.

1.4.6.1 Key Control: NOTE: All references to keys include key cards. The contractor shall establish and implement methods of ensuring that no keys/key cards issued by the Government are lost or misplaced or are used by unauthorized persons. No keys issued by the Government shall be duplicated. Such procedures shall include turn-in of any issued keys by personnel who no longer require access to locked areas. The contractor shall include procedures covering key control in the QCP.

1.4.6.1.1 The contractor shall immediately report any occurrences of lost or duplicated keys to the COR. In the event a key(s), other than master keys, are lost or duplicated, the Government will replace the affected lock or locks or perform re-keying. When the Government replaces or re-keys the locks, the Government will deduct the total cost of lock replacement or re-keying from payment due to the contractor. In the event a master key is lost or duplicated, the Government will replace all locks and keys for that system and will deduct the total cost from payment(s) due the contractor.

1.4.6.1.2 The contractor shall prohibit the use of the Government issued keys/key cards by any persons other than the contractor’s employees. The contractor shall prohibit the opening of locked areas by contractor employees to permit the entrance of persons other than contractor employees engaged in the performance of services in those areas, or personnel authorized entrance by the KO.

1.4.6.2 The contractor shall ensure all employees comply with the local installation requirements for vehicle registration and operation on the facility. Any vehicle operated by the Contractor or its employees in performance of this contract shall have the minimum liability coverage required by the state of Montana.

1.4.7 ServSafe Certification: Contract Manager(s) and Shift Supervisors shall complete ServSafe Food Protection Manager Certification NLT than 30 days after start date and must keep certification current. All employees handling food shall complete ServSafe Food Handler Certification. ServSafe certification is the Contractors’ responsibility. The contractor shall provide a copy of the certification to the COR within 15 days after completion of training. Contracted employees shall provide proof of certification upon request.

1.4.8 Contract Manager (CM): The contractor shall designate a CM to ensure performance under this contract. The name of this person, and an alternate or Shift Supervisor who shall act for the contractor when the CM is absent, shall be designated in writing to the KO and COR within 15 days of contact award. CM or Shift Supervisor shall be on site during all operating hours of the dining facility. CM shall not be changed without advance notice to the COR. The CM or alternate shall have full authority to act for the contractor on all contract matters relating to the daily operation of this contract.

The CM shall work through the COR to resolve issues, receive technical instructions, and ensure adequate performance of services. The CM shall ensure that contractor employees do not perform any services outside the scope of the contract without an official modification issued by the KO. The CM shall ensure contractor employees understand that services performed outside the scope of the contract are performed wholly at the expense of the contractor.

1.4.8.1 The CM shall meet a minimum of monthly (or more often if necessary, or less often if approved by the COR and KO) with the COR to address food service issues, review patron comment cards and encourage cooperation and a good relationship between the Contractor and the Government. The written minutes of these meetings shall be prepared by the CM and be provided to the COR NLT 2 days after the meeting.

CM shall be the focal point of communication between the Government (primarily the COR) and the Contractor.

1.4.8.2 Post Award Conference/Periodic Progress Meetings: The contractor agrees to attend any post award conference convened by the KO in accordance with FAR Subpart

42.5. The KO, COR and other Government personnel, as appropriate, may meet periodically with the contractor to review the contractor’s performance. At these meetings, the KO will apprise the contractor of how the Government views the contractor’s performance and the contractor shall apprise the Government of problems, if any, being experienced. The contractor shall resolve outstanding issues raised by the Government. Contractor attendance at these meetings shall be at no additional cost to the Government.

1.4.8.3 All communication between the COR/KO/CS shall be captured and stored in the official contract file. These communications will be summed up and shared with the contractor during progress meetings.

1.4.9 Identification of Contractor Employees: All contractor personnel attending meetings, answering Government telephones and working in other situations where their contractor status is not obvious to third parties are required to identify themselves as such to avoid creating an impression that they are Government employees. The contractor shall ensure that all documents or reports produced by contractor personnel are suitably marked as contractor products or that contractor participation is appropriately disclosed. The contractor’s status as a “contractor” shall be predominantly displayed in all correspondence types (to include signature blocks on e-mail) and dealings with Government or non-Government entities.

1.4.9.1 The contractor shall retrieve all identification media (including vehicle passes) from its employees who depart employment for any reason.

1.4.9.2 The contractor shall provide a list of employees and job description to the Government within 15 days of contract award. The contractor shall provide an updated list within 3 days of hiring/terminating employees.

1.4.10 Combating Trafficking in Persons: The United States Government has adopted a zero-tolerance policy regarding trafficking in persons. Contractors and contractor employees shall not engage in severe forms of trafficking in persons during the period of performance of the contract; procure commercial sex acts during the period of performance of the contract; or use forced labor in the performance of the contract. The Contractor shall notify its employees of the United States Government’s zero tolerance policy, the actions that will be taken against employees for violations of this policy. The contractor shall take appropriate action, up to and including termination, against employees or subcontractors that violate the US Government policy as described at

FAR 22.17.

1.4.11 Sexual Harassment and Assault: The MTARNG has zero tolerance for sexual harassment or assault. All contract employees will be made aware that any conduct which may include oral, written, or electronic communications is a violation of at a minimum but not limited to; Montana Rule 2.21.4013, Title VII of the Civil Rights Act, 29 CFR § 1604.11, and FAR clause 52.212-4(q). Prevention of Sexual Harassment and Assault shall be included in the Quality Control Plan submitted to the KO (see paragraph 1.4.3). Details included in the Plan shall be realistic and meaningful and should include at minimum annual training that at a minimum includes the definition of harassment/assault and options for victims of sexual assault/harassment.

1.4.12 Organizational Conflicts of Interest (OCI): The contractor and subcontractor personnel performing services under this contract may receive, have access to or participate in the development of proprietary or source selection information (e.g., cost or pricing information, budget information or analyses, specifications or work statements, etc.) or perform evaluation services which may create a current or subsequent OCIs, as defined in FAR Subpart 9.5. The contractor shall notify the KO immediately whenever it becomes aware that such access or participation may result in any actual or potential OCI and shall promptly submit a plan to the KO to avoid or mitigate any such OCI. The contractor’s mitigation plan will be determined to be acceptable solely at the discretion of the KO. In the event the KO unilaterally determines that any such OCI cannot be satisfactorily avoided or mitigated, the KO may impose other remedies as he or she deems necessary, including prohibiting the contractor from participating in subsequent contracted requirements which may be affected by the OCI.

1.4.13 Phase In/Phase Out Periods (PIPO). No later than 10 days after contract award, the Contractor shall "phase-in" IAW the plan submitted with the proposal, as well as communication and coordination with the KO and COR. The Contractor shall submit a "phase-out" plan that shall address plans and procedures necessary to ensure a smooth transition to any follow-on contract. The offeror shall present a detailed plan for the phase-out period which includes demobilization, assessment of potential security risks, and transfer of full operational responsibility. The plan shall address actions, plans, and procedures necessary to complete the contract term without impacting service. To minimize any decreases in productivity and to prevent negative impacts on current services, the contractor shall have personnel on board, during the phase in/ phase out period. During the phase in period, the contractor shall become familiar with performance requirements in order to commence full performance of services on the contract start date. Vendors shall include a phase in checklist and timeline as part of their solicitation response and the final phase in plan shall be provided to the COR 10 days after contract award.

2.0 Definitions and Acronyms:

2.1 Definitions:

2.1.1 Acceptable Quality Level (AQL): The AQL is a designated value (percent) of defective outcomes/service that the Government indicates will be accepted using acceptable sampling techniques and procedures.

2.1.2 Contractor: A supplier or vendor awarded a contract to provide specific supplies or service to the government. The term used in this contract refers to the prime.

2.1.3 Contracting Officer (KO): A person with authority to enter into, administer, and/or terminate contracts, and make related determinations and findings on behalf of the government. Note: The KO is the only individual who can legally bind the government.

2.1.4 Contracting Officer Representative (COR): An employee of the U.S. Government designated by the KO to monitor contractor performance. Such appointment will be in writing and will state the scope of authority and limitations. This individual has authority to provide technical direction to the Contractor as long as that direction is within the scope of the contract, does not constitute a change, and has no funding implications.

This individual does NOT have the authority to change the terms and conditions of the contract.

2.1.5 Defective Service: A service output that does not meet the standard of performance associated with the PWS.

2.1.6 Deliverable: Anything that can be physically delivered and includes non-manufactured things such as meeting minutes or reports.

2.1.7 Full-time employee: A full-time employee shall be considered any employee that works more than 30 hours a week average in any month.

2.1.8. Government Furnished Property (GFP). All facilities, equipment, food and supplies owned or leased by the Government provided to the Contractor for use in performance of this contract.

2.1.9. Government Property. All property owned by or leased to the Government or acquired by the Government under the terms of the Contract. Government property includes both Government furnished property and Contractor-acquired property as defined in FAR Clause 52.245-1.

2.1.10 Key Personnel: Contractor personnel that are evaluated in a source selection process and that may be required to be used in the performance of a contract by the PWS. When key personnel are used as an evaluation factor in best value procurement, an offer can be rejected if it does not have a firm commitment from the persons that are listed in the proposal.

2.1.11 Non-Conformance Report (NCR). A letter to a contractor that identifies nonconformance of a contract requirement(s) or identifies business system deficiencies and requests contractor corrective action. The NCR will become a part of the official contract file.

2.1.12 Performance Requirements Summary (PRS). The PRS identifies key performance indicators and standards that represent logical service outputs that will be evaluated by the Government to ensure the Contractor is fulfilling the terms of the contract.

2.1.13 Performance Standard. A measurable output or result associated with the performance-based description of a requirement found in the PWS.

2.1.14 Physical Security: Actions that prevent the loss or damage of Government property.

2.1.15 Quality Assurance: The government procedures to verify that services being performed by the Contractor are performed according to acceptable standards.

2.1.16 Quality Assurance Surveillance Plan (QASP): An organized written document specifying the surveillance methodology to be used for surveillance of contractor performance.

2.1.17 Quality Control: All necessary measures taken by the Contractor to ensure that the quality of an end product or service shall meet contract requirements.

2.1.18 Subcontractor: One that enters into a contract with a prime contractor. The Government does not have privity of contract with the subcontractor.

2.1.19. Work Order. A request made to the Directorate of Public Works (DPW) for maintenance (equipment repair, service, and calibration) and facility renovations.

2.2 Acronyms:

AEI Army Enterprise Infostructure

AQL Acceptable Quality Level

AR Army Regulation

AT Annual Training

AT/OPSEC Antiterrorism/Operational Security

BI Background Investigation

CM Contract Manager

COR Contracting Officer Representative

DA Department of the Army

DFARS Defense Federal Acquisition Regulation Supplement

DoD Department of Defense

FAR Federal Acquisition Regulation

FDA Food and Drug Administration

FPCON Force Protection Conditions

FY Fiscal Year

GFP/M/E/S Government Furnished Property/Material/Equipment/Services

HQDA Headquarters, Department of the Army

HSPD Homeland Security Presidential Directive

IA Information Assurance

IDT Inactive Duty Training

IS Information System(s)

KO Contracting Officer

MOS-T Military Occupational Skill Training

NGB National Guard Bureau

OCI Organizational Conflict of Interest

PII Personally Identifiable Information

PIPO Phase In/Phase Out

POC Point of Contact

PoP Period of Performance

PRS Performance Requirements Summary

PWS Performance Work Statement

QASP Quality Assurance Surveillance Plan

QCP Quality Control Program

SCR Service Contract Reporting

SOP Standard Operating Procedure

SSN Social Security Number

TE Technical Exhibit

USD(I) Under Secretary of Defense for Intelligence

TCHQ Training Center Head Quarters

3.0 Government Furnished Property, Material, Equipment and Services (GFP/M/E/S):

The Government will provide the property, material, equipment, and/or services listed in Technical Exhibits (TE) four, five, and six, solely for the purpose of performance under this contract. It is the contractor’s responsibility to accept and account for this GFP.

The Contractor shall track, monitor, inspect, control, and manage GFP issued for use IAW the Contractor’s approved Property Management System procedures, FAR Clause 52.245-1, Government Property, and all related FAR and DFARS clauses.

3.1 Equipment: A list of Government furnished equipment is attached as TE four, five and six. This includes ovens, mixers, fryers, etc. The Contractor shall be responsible for the prudent care of all equipment in its use and assure equipment furnished by the Government is properly operated, handled, cleaned and maintained. The contractor shall follow the manufacture specifications and user manual for equipment usage.

Training may be provided if requested by the contractor, and convenient for the Government.

3.1.1 Inventory: An inventory of Government furnished equipment must be completed within 5 calendar days before the start of the contract period, or occupation of a different facility, and at completion date of the contract period (including any option periods). The

Contractor and TCHQ shall conduct a joint inventory of all Government Furnished Property (GFP), equipment, and materials. The Contractor shall sign a receipt for all equipment furnished by the Government. The Contractor and TCHQ shall jointly determine the working order and condition of all equipment and document their findings on the inventory. Items or equipment missing or not in working order shall be recorded and the COR/TCHQ notified in writing. TCHQ shall maintain a current physical inventory record of expendable, non-expendable supplies and capital equipment during the life of the contract. Any missing items signed out to the Contractor shall be replaced at Contractors expense.

3.1.2 Property Management Plan (PMP): Per FAR clause 52.245-1(b), the Contractor shall have a system of internal controls to manage Government property in its possession and shall provide Property Management System (PMS) procedures within 30 days of award.

3.1.2.1 Contractor shall create and maintain records of all USG property accountable to the contract, including GFP and Contractor Acquired Property (CAP). Records of USG property shall be readily available to the USG Property Administrator, KO, or other authorized USG representative, and shall be safeguarded from tampering or destruction.

3.2 Real Property: The Government will provide building 1011 (Training Center) kitchen, food storage area, and dining facility as Government furnished property for performance of this contract only. The Contractor shall not modify or cannibalize the equipment in such a way that it would do harm to the US Government (USG).

3.2.1 Facility Usage: Use of the facilities is restricted to meal preparation and services provided for FT Harrison, HARC, and Limestone use. Any use of facility or equipment by the Contractor for private catering or personal purposes may be cause for immediate cancellation of the contract. No equipment shall be removed from the site without the Contracting Officer or COR approval. Catering for local, state, and federal agencies requires prior approval by COR.

3.2.2 The Government will be responsible for the facility engineering support of the facility furnished. The contractor shall not make any alterations to the facility except with prior written permission of the facility manager. The contractor shall, as determined by the facility manager, restore the facility and areas to the condition in which received, fair wear and tear accepted, at the time of contract completion or termination, except as otherwise approved in writing by the Contracting Officer.

3.3 Durable Property: The Government will provide the initial quantity of durable as delineated in TE 4, 5 & 6. During the performance of this contract, the Contractor shall be responsible for replacing these durables due to wear and tear, and loss. At the end of the contract, the Contractor shall ensure the final quantity of durables equals the initial quantity provided by the USG and will remain property of the USG. Replacement items shall be of comparable quality, size, and color. NOTE: Industry standard replacement rate is an estimated 7% of the inventory annually.

3.4 Maintenance, repair and replacement of GFP and fixed equipment will remain the responsibility of the USG with the exception of minor operator maintenance. For the purpose of this PWS, any system that is built into the facility (this list is NOT all inclusive): vent hoods, fire suppression systems, built-in walk-in coolers, electrical, plumbing, ventilation, power generation, and HVAC systems are considered part of the DFAC building/facility and will be maintained by the USG or its base operations and maintenance Contractor for such services. The Contractor shall not be responsible for “fair wear and tear” of GFP.

3.4.1 The Contractor shall immediately notify the COR when equipment maintenance or repair is required. If an emergency occurs where the Contractor needs a piece of equipment repaired to provide a meal, they will need to call the Emergency number for the Post Engineers which will be provided post award. If a contractor employee is misusing equipment and not following guidelines, the contractor shall be held responsible for repairs or replacement costs. Government equipment that becomes unserviceable shall be reported to COR and facility manager. The facility manager will input the work order in the applicable program and return the work order number.

Equipment may become unavailable for a period of time while the work order system processes through.

3.4.2 The Government shall be responsible for arranging and paying the cost of equipment maintenance and repair of equipment furnished by the government.

3.4.3 Hood ventilation cleaning solution will be provided by TCHQ.

3.4.4 Cleaning: The Contractor shall ensure the cleanliness of the facility at all times.

This includes floors, windows, doors, storage, preparation, serving and eating surfaces within the Government-provided facility.

3.4.5 Periodic In-depth Cleaning: The Contractor shall provide a cleaning plan to the COR within thirty (30) days of the award of the contract. The Contractor shall perform a more extensive cleaning on a periodic basis when identified and ordered by task order.

The Contractor shall provide additional attention such as extensive scrubbing, pressure washing, scraping and heavy-duty chemical cleaning to remove any buildup of dirt, scuffs, grease, and residue. Items/areas to be cleaned may include but are not limited to:

Exterior windows, window seals, window frames, and screens Exterior door frames, seals, and tracks

Loading Dock

Hoods, filters

Freezers and refrigerators to include all shelving, vents, and fans

Walk-in and dry storage areas, including shelves, handles, bins and carts

Interior walls, ceilings, and air vents

All flooring

Mechanical dishwashing

Wheeled cabinets Chairs and tables

Compactors, pulpers, shredders, and composters

Ceiling fans and light fixtures

3.4.6 Liability: Any GFP provided under the terms of this contract that cannot be located by the Contractor shall be determined lost. If the Contracting Officer determines that the Contractor is responsible and liable for the loss under the terms of this contract, the current acquisition cost of the property, equipment, and/or material shall be deducted from amounts owed to the contractor.

3.5 Recycling: Building 1011 currently has the following containers provided for recycling: approximately 6-yard container for cardboard/boxes, 18-gallon container for metals (tin/aluminum), and 18-gallon container for plastics (type 1 & 2). Containers are picked up biweekly. Recycling services are part of a separate agreement and are not a guarantee for the entire duration of the contract. If required to move to a separate facility recycling services/containers may or may not be available.

3.6 Utilities: All utilities in the facility will be available for the contractor’s use in the performance of this contract. The contractor shall instruct employees in utilities conservation practices. The contractor shall operate under conditions that preclude the waste of utilities, which include turning off the water faucets or valves after using the required amount.

4.0 Contractor Furnished Property, Materials, and Equipment (CFP/M/E):

4.1 General: Except for those items specifically stated to be Government-Furnished in Paragraph 3.0, the contractor shall furnish everything required to perform these services as indicated in Paragraph 1.1. The Contractor shall maintain a sufficient quantity of on-hand materials and supplies to perform all work required under this contract.

4.2 Cleaning Supplies: All cleaning tools and supplies including garbage bags shall be provided by the Contractor to include mops, mop bucket, brooms, ETC. All chemicals and cleaning supplies must be labeled and stored properly per manufacture guidelines.

4.3 Insulated Food Containers: Contractor shall provide enough insulated food containers for serving off-site at all locations. This may include local pick-up for ranges, field and other training on/near Fort Harrison). For meals that are dropped off and not served, insulated food containers shall be exchanged when the next meal is delivered.

4.4 Coffee filters are the responsibility of the contractor.

4.5 Office Equipment, Supplies and Tools. Furnish office equipment, supplies, and tools necessary to meet performance requirements. The Contractor shall be responsible for providing all computers and electronic office equipment necessary for performance requirements under this contract.

4.6 The contractor shall provide uniforms and identification badges. The identification badges shall have at a minimum: Contractor’s name and Employee’s last name.

4.7 The contractor shall provide proper protective equipment to include non-slip shoes, head covering either hairnet or company hat, and ensure employees with facial hair cover their facial hair.

5.0 Requirements:

5.1 General Requirements:

5.1.1 Contractor shall provide a uniformed dress policy for their employees consisting of a shirt with company name on the front; full length trousers/slacks; and clean, sturdy, non-slip work shoes. Open toe shoes, sandals, canvas shoes, high platforms, spiked heels or heels higher than two inches shall not be worn.

5.1.1.1 Identification of Contractor Employees: All Contractor personnel shall wear identification badges or a similar means to clearly identify the employee with a minimum of the employee’s first name and last initial (if two employees have same first name.)

Identification for the shift supervisors or contract manager shall include their job title.

Identification shall be clearly displayed on the upper front torso.

5.1.2 Hair Restraints: Food employees shall wear hair restraints such as hats, hair coverings or nets and beard restraints. Restraints should be designed and worn effectively to keep hair and sweat from contacting exposed food and surfaces in accordance with (IAW) Tri-Service Food Code and TB MED 530. All hair and beard restraints shall be kept clean.

5.1.3 Use of Alcoholic Beverages/Drugs: The use of alcoholic beverages or illegal drugs by Contractor personnel while on duty is strictly forbidden. Prescription drug use that impairs judgment or work performance is also forbidden.

5.1.4 Use of Tobacco Products: Contractor personnel are prohibited from using tobacco products, except when on break, and then only in designated smoking areas. This includes cigarettes, chewing tobacco, E- Cigs, and vaping. Smoking/Vaping is prohibited in public places. No smoking is permitted within 30 feet of the DFAC or any other public building.

5.1.5 All food service employees shall comply with the health, cleanliness, clothing and general practice requirements outlined in Tri-Service Food Code, TB MED

530/NAVMED P-5010-1/AFMAN 48-147_IP.

5.1.6 Loitering: Contractor employees shall not loiter in any working or patron areas.

Upon completion of their assigned shift, employees shall depart the facility and the fort.

The contractor shall only allow authorized personnel to be present in the facility, kitchen, storage, serving, and washing areas.

5.2 Operations:

5.2.1 Cash Meals: Officers and Active Guard Reserve (AGRs) are “paying service members” who are required to pay for their own meals. The contractor shall not charge more than the prices established in the contract. The contractor is highly encouraged to offer reduced rates to encourage paying service members so they will eat with their non-paying service members. Rates charged to paying service members shall be an established rate for each contract year and/or option period and shall be posted in the entry way or entrance door(s). COR or KO approval is required to change rates in the middle of a contract year. The contractor shall ensure sufficient cash and coin is on hand to provide change for cash customers and have the ability pay utilizing a debit card.

5.2.2 Projected Headcount: The COR will provide the contractor with schedules of required food service for each task order. The schedule will include required meals, days of service, and an estimated number of personnel to serve. Changes may occur to the headcount up to 24 hours prior to serving time without the Government being charged, provided the change is no greater than 10% of the total meals served for that meal. These changes shall not be invoiced. The contractor shall accommodate small increases to meal counts even if within 24 hours. Any meal count changes shall only come from the COR or service member designated by a contracting officer in the absence of the COR.

5.2.3 Preparation/Cooking: Meals shall not be pre-cooked, then reheated to serve as part of the meal. Salads, sandwiches and similar types of items shall be prepared the same day or no sooner than the evening before. Preparation methods shall follow food nutritional practices to ensure that nutrient, textural and flavored characteristics of the food are maintained. Prepare food items to ensure optimum freshness, flavor, color, texture, and nutritional value. Serving lines are to be well stocked throughout the entire meal. The last customer is to be offered the same range of choices and portions as the first.

5.2.3.1 Mobile kitchens may be used at no additional cost to the Government. Meals served offsite shall be similar to the quality of meals served in the DFAC. Lack of planning or preparation is not a valid reason for under or over cooked food.

5.2.4 Serving: All serving equipment and dispensers for food items shall always be clean. Stainless steel equipment must be well maintained and spotless. Food serving temperature and humidity shall be in accordance with DA PAM 30-22.

5.2.4.1 All meals shall be available for customers as a carry-out option during normal meal serving periods. The contractor shall provide covered to-go trays, flatware, napkins, and condiments.

5.2.5 Serving Rate: The Contractor shall serve patrons at a rate of two or more guests per minute on the serving line.

5.2.6 Storage of Subsistence: The Contractor shall properly store all food products IAW Tri Service Food Code and TB MED 530 utilizing First In First Out inventory management. The Contractor shall be responsible for preventing all food borne diseases by properly storing and preparing food. This includes, but is not limited to, storage of bulk foods, refrigerated storage, leftovers, and perishables.

5.2.6.1 Food on any serving line shall be covered when left unattended. It is strongly encouraged that any other food items that are not packaged or wrapped be covered as well when not in constant use.

5.2.7 Menu Requirements, Planning and submission: The Contractor shall provide a monthly menu to the COR two weeks prior to the start of each monthly cycle. The order of meals within the monthly menu should alternate but still not repeat for drill weekends.

The Contractor shall attain approval from the COR before implementing menu changes.

The contractor shall rotate the monthly menu accordingly so that primary drill weekend meals will not be repeated more than once in a 6-month period.

5.2.7.1 Changes to the menu: Changes to the monthly menu shall occur, at a minimum, annually to enhance variety. The contractor and the COR will mutually agree to a minimum of 4 meals to replace existing meals in the monthly menu. Contractor may modify daily menus or develop substitute menus based on delivery schedules, availability of menu items, and distribution capabilities. All menu changes shall be provided to the COR.

5.2.7.2 Menu Board: The Contractor shall post the weekly menu (Monday – Sunday), with caloric value at the entrance into the dining facility for all diners to view prior to the first meal served on Monday.

5.2.8: Additional Requirements: Condiments, utensils, cups, plates, and napkins shall be replenished as needed to ensure availability to patrons without waiting.

5.2.9 Contractor shall provide all condiments and paper items such as disposable plates, cutlery, and cups as needed for off-site delivery/service. When the use of disposable plates and cutlery are provided for meals, they shall be either biodegradable, compostable, or recyclable. No paper straws shall be used in support of this contract.

Contractor is responsible for cleanup and trash removal of serving area when required to serve food off-site.

5.3 PORTIONS:

5.3.1 The Contractor shall comply with portion size consistent with the United States Department of Agriculture (USDA) MyPlate guidance. A customer being served has the option to request a smaller portion. The Contractor shall not initiate such a request.

5.3.1.1 All meals, including sack meals, shall contain at least 700 kCals. The kCals shall be balanced with 45%-65% carbohydrates, 10%-35% protein, 20%-35% dietary fats, and less than 10% added sugars. There shall be no more than 1500mg of sodium per meal.

5.3.2 Minimum Daily Menu Specifications

5.3.2.1 Breakfast

5.3.2.1.1 Fruit – selection of four (4) items to include whole fresh fruit or sliced melon served daily.

5.3.2.1.2 Cottage Cheese – Low fat cottage cheese shall be available daily

5.3.2.1.3 Yogurt – Greek or regular low fat.

5.3.2.1.4 Hot Cereal – available in individual packages.

5.3.2.1.5 Assorted Dry Cereals – everyday – 3 varieties, 1 without added sugar.

5.3.2.1.6 Meat – choice of 2 meats each day, 4 varieties each week; sliced bacon, ham, sausage or turkey links/patty. Other options may be included such as salmon or chicken.

5.3.2.1.7 Meatless Entrée –one each French toast, pancakes, waffles, crepes, or fritters.

5.3.2.1.8 Eggs – shall be available every day.

For RTI training courses lasting more than two weeks, the contractor shall make available eggs to order with at least a two-egg minimum (unless one egg is requested).

Eggs to order options shall include at a minimum: omelets, scrambled, and fried.

Cholesterol free eggs may be offered if the demand warrants.

5.3.2.1.9 Potatoes – One potato choice. An additional starch selection may be provided to support customer demand.

5.3.2.1.10 Pastries – One breakfast pastry, consisting of a raised or cake doughnut, a sweet muffin, a sweet roll, or a pastry/Danish item.

5.3.2.1.11 Condiments – including but not limited to hot sauce, ketchup, salt, pepper, butter, jelly, honey, peanut butter packets, creamer, sugar, sweetener and any item to enhance the taste of the item offered. For example, butter and syrup for pancakes, or salsa for eggs.

5.3.2.1.12 Beverages – including but not limited to two percent (2%) and skim milk, hot chocolate, coffee, decaffeinated coffee, tea, and at least 2 choices of 100% natural fruit juices. Orange juice shall be available with each breakfast.

5.3.2.1.13 Breads – Two bread types will be available for toast. In addition, at least one of these three: biscuits, bagels, or English muffins.

5.3.2.2 Lunch

5.3.2.2.1 Soup – “Homemade” and rotated to provide variety. Chili offered as a substitution on a regular cyclical basis. Soup shall only be required between October and April.

5.3.2.2.2 Entrée – Two main entrée choices shall be provided. An entree will be prepared by either baking or roasting to meet the…