A0001 FN1509-21 Sales and Marketing.pdf

AMENDMENT OF SOLICITATION/ MODIFICATION OF CONTRACT

AMENDMENT OF

SOLICITATION/ MODIFICATION

OF CONTRACTAMENDMENT

PAGE OF PAGES

2. AMENDMENT/MODIFICATION NO.

3. EFFECTIVE DATE

4. REQUISITION/PURCHASE REQ. NO.

5. PROJECT NO. (If applicable)

A0001

12/18/2020

6. ISSUED BY

CODE

7. ADMINISTERED BY (If other than Item 6)

UNICOR, Federal Prison Industries 6975 Route 59 Lewis Run, PA 16738

See Block 6

8. NAME AND ADDRESS OF CONTRACTOR (No., street, country, State and Zip Code)

(x)

9A. AMENDMENT OF SOLICITATION NO.

FN1509-21

X

9B. DATED (SEE ITEM 11)

12/04/2020

10A. MODIFICATION OF CONTRACT/ORDER NO.

10B. DATED (SEE ITEM 13)

FACILITY CODE

11. THIS ITEM ONLY APPLIES TO AMENDMENT OF SOLICITATIONS

The above numbered solicitation is amended as set forth in Item 14. The hour and the date specified for receipt of Offers is extended, is not extended.

Offers must acknowledge receipt of this amendment prior to the hour and date specified in the solicitation or as amended, by one of the following methods: (a) By completing items 8 and 15, and returning copies of the amendment; (b) By acknowledging receipt of this amendment on each copy of the offer submitted; or (c) By separate letter or telegram which includes a reference to the solicitation and amendment number. FAILURE OF YOUR ACKNOWLEDGMENT TO BE RECEIVED AT THE PLACE DESIGNATED FOR THE RECEIPT OF OFFERS PRIOR TO THE HOUR AND DATE SPECIFIED MAY RESULT IN REJECTION OF YOUR OFFER. If by virtue of this amendment you desire to change an offer already submitted, such change may be made by telegram or letter, provided each telegram or letter makes reference to the solicitation and this amendment, and is received prior to the opening hour and date specified.

12. ACCOUNTING AND APPROPRIATION DATA (If required)

13. THIS ITEM APPLIES ONLY TO MODIFICATIONS OF CONTRACTS/ORDERS,

IT MODIFIES THE CONTRACT/ORDER NO. AS DESCRIBED IN ITEM 14.

(X)

A. THIS CHANGE ORDER IS ISSUED PURSUANT TO: (Specify authority) THE CHANGES SET FORTH IN ITEM 14 ARE MADE IN THE CONTRACT ORDER NO. IN ITEM 10A.

B. THE ABOVE NUMBERED CONTRACT/ORDER IS MODIFIED TO REFLECT THE ADMINISTRATIVE CHANGES (such as changes in paying office, Appropriation date, etc.) SET FORTH IN ITEM 14, PURSUANT TO THE AUTHORITY OF FAR 43.103 (b).

C. THIS SUPPLEMENTAL AGREEMENT IS ENTERED INTO PURSUANT TO AUTHORITY OF :

X

D. OTHER (Specify type of modification and authority) FAR 52.212-4(c)

E. IMPORTANT : Contractor is not, X is required to sign this document and return 1 copies to the issuing office.

14. DESCRIPTION OF AMENDMENT/MODIFICATION (Organized by UCF section headings, including solicitation/contract subject matter where feasible.)

See Attachment A.

Except as provided herein, all terms and conditions of the document referenced in Item 9A or 10A, as heretofore changed, remains unchanged and in full force and effect.

15A. NAME AND TITLE OF SIGNER (Type or print)

16A. NAME AND TITLE OF CONTRACTING OFFICER (Type or print)

Linda K. Kerr, Supervisory Contract Specialist

15B. CONTRACTOR/OFFEROR

15C. DATE SIGNED

16B. UNITED STATES OF AMERICA

16C. DATE SIGNED

BY

(Signature of the person authorized to sign)

(Signature of contracting officer)

NSN 7540-01-152-8070

PREVIOUS EDITION UNUSABLE

30-105

STANDARD FORM 30 (REV. 10-83)

Prescribed by GSA

FAR(48 CFR) 53.243

Amendment 1 FN1509-21 Sales and Marketing

Q. Please clarify if services are only required for the continental United States or if Alaska, Puerto

Rico and Hawaii are included.

A. See page bottom of page 4, Section C, fourth paragraph.

Q. What quote software will be given to the contractor/their QBD group for the quotes they need to provide to sales reps?

A. No software will be provided.

Q. We need to review ownership of the customer contact data. OEI has collected the current data over the last 32+ years. That data was collected by numerous sources over a long period of time and almost all is publicly available. We are certainly open to sharing that data and all new data with UNICOR.

A. The ownership of the customer data will remain with UNICOR.

Q. Who will process packaged office requests for the sales reps?

A. The request shall be submitted to Tatyana Shields who will coordinate approval from the Chief of Sales.

a. Who is responsible for sourcing?

The sales representative.

b. Who has financial responsibility, if customer cancels order or does not accept delivery after the order has been placed with vendor?

If the customer cancels the order they will be responsible for any restocking fees if applicable. UNDER this sales contract UNICOR will only approve package office requests for furniture items not sold by UNICOR however UNICOR has the right to disapprove a package office request if a similar product is offered by UNICOR. If the customer would like to purchase non furniture items ie: Refrigerators, microwaves, televisions etc. they shall utilize UNICOR’s Interagency Solutions Group.

Q. What is UNICOR’s definition of sales rep exclusivity for this contract?

A. See Page 56 under Key Personnel.

Q. Is there a maximum that UNICOR can reduce the monthly sales fee invoice for chargebacks and/or sales errors?

A. No there is no maximum.

UNICOR cannot expect to receive more for chargebacks and/or sales errors than any sales fee commission earned by a vendor.

a. Example : the monthly sales fee is calculated to be $400,000; but sales rep/bid related errors are $600,000, Would UNICOR invoice the successful bidder $200,000 for that particular month?

Yes, the successful vendor would owe UNICOR $200,000.00.

Q. Who has authority for approval and preparing the bids/documents for large formal

RFP’s for furniture projects?

A. The Regional Sales Manager will work with the OFG Chief of Sales in preparing bids and rfp’s for furniture projects. The Chief of Sales is the signatory for bids/rfp’s. Under no circumstances shall the sales representatives sign sales bids/rfp’s.

Q. How will daily customer service support be handled?

a. Do the reps have to resolve customer warranty issues, product complaints, etc.

or do they forward those to UNICOR customer service staff?

A. The sales rep shall submit all product complaints to the UNICOR Project Manager.

Q. Will commissions be paid on invoiced sales from all of UNICOR’s metal factories?

A. NO commissions will be paid on invoiced sales from all of UNICOR’s metal factories.

Q. Will UNICOR be responsible for the associated exhibit related costs for tradeshows?

A. UNICOR will be responsible for costs associated with trade shows however, successful offeror may be asked to provide financial assistance.

Q. Does the awardee have to buy Ipads to access the UNICOR OFG app for all staff supporting this contract?

A. Yes.

Q. Will the selected vendor company be required to obtain an FCL (Facility Clearance Level) through the National Industrial Security Program (NISPOM)?

A. Successful offerors sales staff, National and Regional Sales Managers SHALL pass security requirements as set forth by each agency. This may vary based on level of security at site. UNICOR will notify offeror of the security requirements. All staff must complete and pass a NCIC check.

Q. Will UNICOR issue contractor credentials to all personnel associated with this contract?

A. Successful offerors sales staff, National and Regional Sales Managers SHALL pass security requirements as set forth by each agency. This may vary based on level of security at site. UNICOR will notify offeror of the security requirements. All staff must complete and pass a NCIC check.

Q. Please define what UNICOR considers as a “house” account.

A. UNICOR’s House accounts are accounts that the sales rep have little to no contact with the customer. UNICOR sales staff maintain the house accounts however, may require assistance from sales.

Q. Please clarify if an electronic copy of pricing and/or a complete proposal is required prior to the closing date - under submission requirements on the last page of solicitation it only states a hard copy is required to be sent to the four individuals listed but Section B of Solicitation states an electronic copy must also be submitted.

A. All proposals shall be submitted electronically.

Q. Please clarify if a completed NCIC Background Check Form is required with bid submission.

Under submission requirements it states a completed NCIC form should be part of proposal but in Section C of Solicitation it states NCIC forms are provided for reference and will be requested upon contract award.

A. Clarification NCIC forms shall be provided to the attention of Tatyana Shields at Tatyana.Shields@usdoj.gov, forms shall be submitted to Tatyana Shields only.

mailto:Tatyana.Shields@usdoj.gov

AMENDMENT OF SOLICITATION/ MODIFICATION OF CONTRACT