Final review 20211105 PWS Interpretation-Translation Services_SFA HND 21.pdf

PERFORMANCE WORK STATEMENT (PWS) [410th CSB TEMPLATE] Version 1 April 2021

United States Army South (ARSOUTH) Security Forces Assistance (SFA)

Honduras (HND) 2021 Performance Work Statement (PWS) Interpretation-Translation Services

As of 13 October 2021

410th Ver 1 2021-04

Part 1

General Information

1. GENERAL: This is a non-personal services contract under which the personnel rendering the services are not subject, either by the contract’s terms or by the manner of its administration, to the supervision and control usually prevailing in relationships between the Government and its employees. The United States (U.S.) Government shall not exercise any supervision or control over the Contractor’s employees performing the tasks herein. Such contract employees shall be accountable solely to the Contractor who, in turn shall be responsible to the U.S. Government.

1.1 Description of Services/Introduction: The contractor shall provide all personnel, equipment, supplies, facilities, transportation, tools, materials, supervision, and other items and non-personal services necessary to perform interpretation and translation services as defined in this PWS except for those items specified as government furnished property (GFP) and government furnished services (GFS). The contractor shall perform to the standards in this contract.

1.2 Background: This is a non-personal services contract to provide interpretation and translation services for United States Army South (ARSOUTH), also referred to herein as “the Government”, in support of the Security Forces Assistance Exercise being held in Honduras.

1.3 Objectives: The objective of this PWS is to obtain support to provide interpretation and translation from Spanish to English and English to Spanish for the Security Forces Assistance Exercise being held in Honduras.

1.4 Scope: The Contractor shall provide non-personal services to include translation services in Spanish and English and viceversa of documents, and interpretation of conversations, in-person and virtually, for conference calls, video-conferences, on-line collaborations, and during face-to-face meetings. The contractor shall accomplish on-site translation and off-site translation as required. Services shall be provided through duration of the contract.

1.5 Period of Performance: The period of performance shall be from 28 December 2021 to 31 July 2022.

1.6 General Information:

1.6.1 Quality Control Plan (QCP): N/A

1.6.2 Quality Assurance (QA): The government shall evaluate the contractor’s performance under this contract in accordance with (IAW) the Quality Assurance Surveillance Plan. This plan is primarily focused on what the Government must do to ensure that the contractor has performed IAW the performance standards and contract quality requirements are met. Contract quality requirements” means the technical requirements in the contract relating to the quality of the product or service and those contract clauses prescribing inspection, and other quality controls incumbent on the contractor, to ensure the product or service conforms to the contractual requirements. It defines how the performance standards will be applied, the frequency of surveillance, the performance threshold, and deductions, if applicable.

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1.6.3 Recognized Holidays: The Contractor shall perform services on all holidays and federal holidays listed below.

New Year's Day Sat, Jan 1, 2022 Maundy Thursday Thu, Apr 14, 2022 Good Friday Fri, Apr 15, 2022 Holy Saturday Sat, Apr 16, 2022 Easter Sunday Sun, Apr 17, 2022 Labour Day Sun, May 1, 2022 Mother’s Day Sun, May 8, 2022 Independence Day Thur, Sep 15, 2022

1.6.4 Hours of Operation: The contractor is responsible for conducting business between the hours of 7:00AM to 7:00PM Monday through Sunday, to include Federal holidays or when the Government facility is closed due to local or national emergencies, administrative closings, or similar Government directed facility closings. For other than firm fixed price contracts, the contractor will not be reimbursed when the government facility is closed for the above reasons. The Contractor must, at all times, maintain an adequate workforce for the uninterrupted performance of all tasks defined within this PWS when the Government facility is not closed for the above reasons.

1.6.5 Place of Performance: The work to be performed under this contract will be performed in four locations in Honduras at Soto Cano Air Base (SCAB), Puerto Castilla Naval Base (PCNB), Colon, Gracias a Dios (GAD) hq 5th IN Battalion, Mocoron and Tegucigalpa (TEGU).

1.6.6 Type of Contract: The Government will award a fixed firm price contract.

1.6.7 Access and General Protection Policy and Procedures:

1.6.7.1 FPCON : In addition to the changes otherwise authorized by the changes of clause of contract, should the US Government Force Protection Condition (FPCON) at any individual installation change, the Government may require changes in contractor security matters or process in accordance with DoDI 2000.16.

During FPCONs Charlie and Delta, only contract services that have been deemed “mission essential” by the Government will continue. Contract services will resume when the FPCON is reduced to Bravo or lower.

1.6.7.2 Physical Security: Reserved.

1.6.7.3 Escorts : The Contractor and all associated sub-contractor employees performing services under this contract shall be escorted at all times by host nation security personnel or by an individual designated by the Contracting Officer Representative (COR) while accessing U.S. facilities or activities.

1.6.7.4 Personnel Security Clearance Requirements: Reserved.

1.6.7.5 Background Checks : The Contractor shall ensure contractor employees and subcontractor employees performing services under this contract have passed a security check conducted by the Host Nation Police Department of their residence or the State Police Department of their U.S. residence.

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Security checks that have been completed as part of a personnel security clearance background investigation, or a previous background check that was a condition of employment, meet this requirement.

Documentation of these checks will be made available to the KO or COR upon request. The Government retains the right to exclude any employee from performance of duties under this contract if a background security check reveals an employee is a security risk. The exclusion of an employee for security reasons will not relieve the Contractor from performance of services required under this contract. If the Government determines additional background checks are required, at a minimum, and upon request from the Government, the Contractor shall provide to the KO or COR, the following information on any contractor or subcontractor employee performing services under this contract:

• Full birth name

• Married name (if applicable)

• SSN or local equivalent (ID card number)

• Date of birth

• Place of birth (city, country)

1.6.7.5.1 Background Check Notification Requirements: If a background check on any employee or subcontractor employee performing services under this contract, whether the check was conducted as a condition of employment or as part of the contract with the Government, reveals any information from any source (including host country law enforcement) of criminal activity by Contractor employees, subcontractors, or subcontractor employees, the Contractor shall immediately within 24 hours notify the KO and COR of that information. The Contractor shall make notification of:

(1) Traffic violations, other than parking, will be reported to the KO or COR only if the contract is for drivers for the Government;

(2) Any suspicious activity by Contractor employees, subcontractors, or subcontractor employees the Contractor believes may pose a risk to U.S. or host nation national security or imminent risk of deadly bodily harm to any person; and

(3) Any actions taken against Contractor employees, subcontractors, or subcontractor employees pursuant to this requirement.

1.6.7.5.2 Remedies. In addition to other remedies available to the Government, the Contractor’s failure to comply with the requirements of this paragraph my result in requiring the Contractor to remove a Contractor employee or employees from the performance of the contract.

1.6.7.5.3 Subcontracts. The Contractor shall include the substance of this paragraph and the preceding paragraph in all subcontracts.

1.6.7.6 Uncleared Contractor Common Access Card (CAC) Credentialing and Access Procedures.

1.6.7.6.1 Contractor Common Access Card (CAC) Eligible Requirements: Reserved.

1.6.7.6.1.1 Federal Installation/Facility Access: Contractor and all associated sub-contractor employees shall comply with applicable installation, facility and area commander installation/facility access and local security policies and procedures (provided by government representative). The employee performing

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Honduras (HND) 2021 services under this contract shall also provide all information required for background checks to meet installation access requirements to be accomplished by installation Provost Marshal Office, Director of Emergency Services, Security Office or the host nation equivalent.

1.6.7.6.2. Contractor Non CAC Eligible Requirements for DOD Facility and Installation Access: Reserved.

1.6.7.7 Employment Eligibility: Reserved.

1.6.7.8 Access to Government Information Systems : Reserved.

1.6.7.9 Key Control: Reserved.

1.6.10 Key Personnel: The following contractor personnel are considered key personnel by the government: The Contractor shall provide a Contract Manager who shall be responsible for the distribution and performance of work for each site per deliverables table throughout the contract period. The designated Contract Manager shall be available throughout duration of the contract between the hours of 7:00AM and 7:00PM while the vehicles are in use by the Government. The contractor shall provide the COR a letter of instruction in writing with the name and telephone number of the Contract Manager that has the authority to resolve issues aforementioned. The letter of instruction will be provided to the KO and COR seven (7) days before contract start date.

Contract Manager: The Contract Manager shall be able to speak, read and write English at a minimum of level 4 language fluency.

1.6.11 Special Qualifications or Certifications:

1.6.11.1 Simultaneous/Consecutive Interpretation Services. Services shall be performed by professional and experienced interpreters able to speak the language with sufficient structural accuracy and vocabulary, to participate effectively in most formal and informal conversations on practical, social and professional topics (at a minimum). The Contractor shall provide interpreters per required language and shall provide additional personnel if needed. It is preferred that the Interpreters have previous experience working with US Embassies, US Army South, US Southern Command or another US Federal Agency, in Civil-Military Affairs and must possess thorough knowledge of military terminology related to Security and Military Operations in general. No underage or minors can be hired under this contract.

1.6.11.2 Document Translation Services. Service providers shall be technically qualified and experienced language specialists, to proof-read, edit, and provide the final product layout and output, in the required media format (i.e., hardcopy or electronic). It is preferred that the Translators have previous experience working with US Embassies, US Army South, US Southern Command or another US Federal Agency, in Civil-Military Affairs and must possess thorough knowledge of military terminology related to Security and Military Operations in general. No underage or minors can be hired under this contract.

1.6.12 Identification of Contractor Employees: Contractor employees shall identify themselves as Contractor personnel and shall avoid representing themselves as Government employees. This identification includes meeting attendance, answering Government telephones, email communications, and working in other situations where Contractor status is not obvious. Contractor personnel identification shall be easily identifiable through the display of badges, name tags, lanyards, etc.

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1.6.12.1 Badging of Contractor Employees: Reserved.

1.6.12.2 Uniform: The Contractor shall provide a standard uniform for all Contractor and subcontractor employees performing services under this contract, and ensure they wear the uniform during appointed duty hours. The uniform may consist of the same type and color shirt and slacks for all workers. Company logo is optional.

1.6.13 Contractor Travel: Reserved.

1.6.14 Other Direct Costs (ODC): Reserved.

1.6.15 Data Rights: The Government has unlimited rights to all documents/material produced under this contract. All documents and materials, to include the source codes of any software, produced under this contract shall be Government owned and are the property of the Government with all rights and privileges of ownership/copyright belonging exclusively to the Government. These documents and materials may not be used or sold by the Contractor without written permission from the Contracting Officer. All materials supplied to the Government shall be the sole property of the Government and may not be used for any other purpose. This right does not abrogate any other Government rights.

1.6.16. Non-Disclosure Requirements: Performance under this contract may require the Contractor to access data and information proprietary to a Government agency, another Government Contractor, or of such nature that its dissemination or use other than as specified in this work statement would be adverse to the interests of the Government or others. Neither the Contractor, nor Contractor personnel, shall divulge, nor release data or information developed, or obtained under performance of this work statement, except to authorize Government personnel or upon written approval of the KO. The Contractor shall not use, disclose, or reproduce proprietary data, which bears a restrictive legend, other than as specified in this PWS. All documentation showing individual names or other personal information shall apply, and shall be controlled and protected under the provisions of the Privacy Act of 1974, Public Law 93-579, 5 United States Code (U.S.C.) Section 552a.

1.6.16.1 Non-Disclosure Statements: Reserved.

1.6.16.2 Advertisement and Social Media: The Contractor shall NOT post information to public website or social media locations, personal or professional, that in any way disclose names, locations, hotel data, participants, discussions, pictures, etc. before, during or after the contract period of performance without the express consent of the Government. The use of propaganda violates DOD Commercial Use of Imagery Guidelines stated at (http://www.defenseimagery.mil/products/DODimagery/commercialuse.html). The Contractor shall not cite any information (e.g., contract information, pictures, locations, etc.) obtained through this contract on any marketing tools to include its company website.

1.6.16.3 INFORMATION ASSURANCE: At no time will the Contractor or associated sub-contractor employees transmit government documents or information over using methods that do not meet the security requirements specified in the National Institute of Standards and Technology (NIST) Special Publication (SP) 800-171, "Protecting Controlled Unclassified Information in Nonfederal Information Systems and Organizations" such as personal electronic mail accounts, public digital data storage sites (cloud storage), social media platforms or instant messaging. Approved government sites such as U.S. Army Aviation and Missile Research Development and Engineering Center (ARMDEC) Safe Exchange at http://www.defenseimagery.mil/products/dodimagery/commercialuse.html

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Honduras (HND) 2021 https://safe.amrdec.army.mil/SAFE/About.aspx, or All Partners Access Network (APAN) at https://community.apan.org/, or other transmission means determined by the government must be used.

1.6.17 Organizational Conflict of Interest (OCI): Contractor and subcontractor personnel performing work under this contract may receive, have access to, or participate in the development of proprietary or source selection information (e.g., cost or pricing information, budget information or analyses, specifications or work statements, etc.) or perform evaluation services which may create a current or subsequent Organizational Conflict of Interests (OCI) as defined in FAR Subpart 9.5. The Contractor shall notify the KO immediately whenever it becomes aware that such access or participation may result in any actual or potential OCI and shall promptly submit a plan to the KO to avoid or mitigate any such OCI. The Contractor’s mitigation plan will be determined to be acceptable solely at the discretion of the KO and in the event the KO unilaterally determines that any such OCI cannot be satisfactorily avoided or mitigated, the KO may affect other remedies as he or she deems necessary, including prohibiting the Contractor from participation in subsequent contracted requirements which may be affected by the OCI.

1.6.18 Phase-in/Phase-Out (PIPO) Period: Reserved.

1.6.19 General Training Requirements:

1.6.19.1 Anti-Terrorism (AT) Level I Training: Reserved.

1.6.19.2 OPSEC Awareness If the Contractor, or a subcontractor, or employees of either disclose any information that disrupts or harms the Government's operations or activities, then the Government retains the right to exclude any employee from performance of duties under this contract. The exclusion of an employee for security reasons will not relieve the Contractor from performance of services required under this contract. By way of example, personnel shall not sketch or take photos of government facilities or activities, unless related to service to be provided. All government paper products and removable digital storage material that is received, generated, or stored during the contract will be destroyed completely when no longer needed to preclude recognition of information.

1.6.19.3 Information Assurance (IA) Training: Reserved.

1.6.19.4 Information Assurance (IA)/Information Technology (IT) Training: Reserved

1.6.19.5 Threat Awareness Reporting Program (TARP Training): Reserved.

1.6.19.6 iWATCH Training: Reserved.

1.6.19.7 OPSEC Training: Reserved.

1.6.20 Overseas Training Requirements: Reserved.

1.6.20.1 Antiterrorism (AT) Awareness Training for Contractor Personnel Traveling: Reserved.

1.6.20.2 SERE Training: Reserved.

1.6.21 Foreign (OCONUS) Requirements: Reserved.

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1.6.21.1 Theater and Country Clearance Requirements: Reserved.

1.6.21.2 Vetting: The Contractor company and all associated sub-contractor companies, must have been vetted by the US Embassy in the country which the contract will be performed. For the purposes of this contract, the company is considered vetted if the company is located in the country which the contract will be performed unless the company has been previously barred from performing services for the Government. If during a previous vetting process the company was barred from performing service for the Government, then that is grounds for termination of the contract. If the company is located outside of the country which the contract will be performed, the company must be vetted by the US Embassy in the country of performance. Vetting will coordinated through the US Embassy's DOD Security Cooperation Office (SCO) in the country of performance. If during any previous vetting process in other countries, the company is found to be barred from performing services for the Government; this finding is grounds for termination of the contract.

1.6.21.3 Installation Access to DOD Facility or Host Nation Installation: Reserved.

1.6.21.4 Host Nation Installation Access with No DOD Facility (As determined by AT/OPSEC Review):

Contractor and all associated subcontractor employees shall comply with applicable installation, facility and area commander installation/facility access and local security policies and procedures. The employee performing services under this contract shall also provide all information required for background checks to meet installation access requirements to be accomplished by installation Provost Marshal Office, Director of Emergency Services, Security Office or the host nation equivalent.

1.6.21.5 Deoxyribonucleic Acid (DNA) Samples: Reserved.

1.6.21.6 Medical Travel Requirement: Reserved.

1.6.22 Synchronized Pre-deployment and Operational Tracker (SPOT): Reserved.

1.6.22.1 The COR or KO will approve all employees in the SPOT database and a Letter of Authorization (LOA) is generated to the Contractor on each employee. The signed LOA is required prior to travel to, from, or within the USSOUTHCOM AOR. The LOA will identify any additional authorizations, privileges, or Government support to which Contractor personnel are entitled under this contract. The LOA will be regenerated by the Contractor upon expiration of the LOA. Changes to the status of individual personnel relating to their in-theater arrival date and their duty location, to include closing out the trip with their proper status (e.g., mission complete, wounded, ect.) shall be annotated within the SPOT database in accordance with the timeliness established in the SPOT business rules. Information and standards for the SPOT system is posted on the U.S. Government Foreign Clearance Guide website at https://www.fcg.pentagon.mil/fcg.cfm for the country of employment. Access to SPOT is https://spot.dmdc.mil.

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PART 2

DEFINITIONS & ACRONYMS

2. DEFINITIONS AND ACRONYMS:

2.1. Definitions:

2.1.1 Area of Responsibility. The U.S. Southern Command (USSOUTHCOM) area of responsibility (AOR) includes the geographic areas of Antigua and Barbuda, Argentina, Aruba, Barbados, Belize, Bolivia, Brazil, British Virgin Islands, Cayman Islands, Chile, Colombia, Costa Rica, Cuba, Curacao, Dominica, Dominican Republic, Ecuador, El Salvador, Falkland Islands, French Guiana, Grenada, Guadeloupe, Guatemala, Guyana, Haiti, Honduras, Jamaica, Martinique, Mayotte, Montserrat, Nicaragua, Panama, Paraguay, Peru, Saint Barthélemy, Saint Martin, Saint Kitts and Nevis, Saint Lucia, Saint Vincent and the Grenadines, Saint Maarten, Suriname, Trinidad and Tobago, Turks and Caicos Islands, Uruguay, and Venezuela.

2.1.2. Contractor. The total contractor organization or a separate entity of it; such as an affiliate, division, or plant that performs its own purchasing.

2.1.3. Contracting officer (KO). A person with the authority to enter into, administer, and/or terminate contracts and make related determinations and findings.

2.1.4. Contracting Officer’s Representative (COR). An individual designated and authorized in writing by the contracting officer to perform specific technical or administrative functions.

2.1.5. Defective Service. A service output that does not meet the standard of performance associated with the Performance Work Statement.

2.1.6. Deliverable. Anything that can be physically delivered, but may include non-manufactured things such as meeting minutes or reports.

2.1.7. Foreign National. A foreign national is not a U.S. citizen. Green card holders are also identified as foreign nationals. A foreign national is further categorized as either a third country national or a local national based on the person’s citizenship and location of performance of duty.

2.1.8. Key Personnel. Contractor personnel that are evaluated in a source selection process and that may be required to be used in the performance of a contract by the Key Personnel listed in the PWS. When key personnel are used as an evaluation factor in best value procurement, an offer can be rejected if it does not have a firm commitment from the persons that are listed in the proposal.

2.1.9. Local National. Local nationals are foreign nationals who are citizens of the country where the performance of duty will occur.

2.1.10. Performance Work Statement (PWS). A statement of work for performance-based acquisitions that describes the required results in clear, specific, and objective terms with measurable outcomes.

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2.1.11. Physical Security. Protection of the perimeter area, government property, and assets that prevent the loss or damage of Government property.

2.1.12. Quality Assurance. The various functions, including inspection, performed by the government to determine whether a Contractor has fulfilled the contract obligations pertaining to quality and quantity.

2.1.13. Quality Assurance Surveillance Plan (QASP). A plan describing how the agency will survey, observe, test, sample, evaluate and document the Contractor’s performance in meeting critical performance standards identified in the contract.

2.1.14. Quality Control (QC). Tasks performed by the Contractor to improve the quality of the organization’s output.

2.1.15. Shall. An imperative command; has a duty to or is required to. Denotes that a regulation must be followed unless the contracting officer has obtained a deviation.

2.1.16. Subcontractor. Any supplier, distributor, vendor, or firm that furnishes supplies or services to or for a prime contractor or another subcontractor.

2.1.17. Third Country National. Third country nationals are foreign nationals who are not citizens of the country where the performance of duty will occur.

2.1.18. Work Day. The number of hours per day the Contractor provides services in accordance with the contract.

2.1.19. Work Week. Monday through Friday, unless specified otherwise.

2.2 Acronyms:

AFFSSIR Armed Forces Repository of Specimen Samples ALMS Army Learning Management System ANSI American National Standards Institute AOR Area of Responsibility AR Army Regulation ATCTS Army Training Certification Tracking System AT Anti-Terrorism CAC Common Access Card CFR Code of Federal Regulations CI Counter Intelligence CLIN Contract Line Item Number CONUS Continental United States (excludes Alaska and Hawaii) COR Contracting Officer Representative DD Form 254 Department of Defense Contract Security Requirement List DNA Deoxyribonucleic Acid (DNA) DOD Department of Defense DODD Department of Defense Directive DODI Department of Defense Instruction

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FAR Federal Acquisition Regulation FHP Force Health Protection FCG Foreign Clearance Guide FN Foreign National FY Fiscal Year GFE Government Furnished Equipment GFP Government Furnished Property GFS Government Furnished Services IA Information Assurance IAW In Accordance With IT Information Technology JPAS Joint Personnel Adjudication System JTR Joint Travel Regulation KO Contracting Officer LN Local National LOA Letter of Authorization NCIC-III National Crime Information Center Interstate Identification Index NIST National Institute of Standards and Technology ODC Other Direct Costs OCI Organizational Conflict of Interest OCONUS Outside Continental United States (includes Alaska and Hawaii) ODC Other Direct Costs OSHA Occupational Safety and Health Administration OPSEC Operation Security PIPO Phase In/Phase Out PRS Performance Requirements Summary PWS Performance Work Statement QA Quality Assurance QASP Quality Assurance Surveillance Plan QCP Quality Control Program RA Requiring Activity SCR Service Contract Reporting SOP Standard Operating Procedures SPOT Synchronized Predeployment and Operational Tracker TCN Third Country National TE Technical Exhibit TSDB Terrorist Screening Data Base U.S.C. United States Code USSOUTHCOM United States Southern Command

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THIS SECTION INTENTIONALLY LEFT BLANK

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PART 3

Government Furnished Equipment (GFE), Government Furnished Property (GFP), and Government

Furnished Services (GFS)

3. GOVERNMENT FURNISHED ITEMS AND SERVICES:

3.1. Services: Reserved.

3.2 Facilities: The Government will provide if available the necessary workspace for the contractor’s staff to provide the support outlined in the PWS.

3.3 Utilities: Reserved.

3.4 Equipment: Reserved.

3.5 Materials: Reserved.

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PART 4

CONTRACTOR FURNISHED ITEMS AND SERVICES

4. CONTRACTOR FURNISHED ITEMS AND RESPONSIBILITIES:

4.1 General: The Contractor shall furnish all supplies, equipment, facilities and services required to perform work under this contract that are not listed under Part 3 of this PWS. The Contractor shall not release any information (including photographs, files, public announcements, statements, denials, or confirmations) on any part of the subject matter of this contract or any phase of any program hereunder without the prior written approval of the KO in coordination with the USARSOUTH Public Affairs Office.

4.1.1 The contractor will ensure that all interpreters and translators are at the specific event location on time every day dressed in business attire. The contractor is responsible for contractor personnel lodging, transportation, meals and parking fees, as required. Time in transit or lunch does not count as part of the workday

4.2 Facility Security Clearance: Reserved.

4.3. Materials: The Contractor shall protect against the destruction and/or misplacement of all information produced under this contract, unless directed under local policy to destroy. This includes both hard and soft copies of data.

4.4. Equipment: The Contractor is responsible for all computer equipment, software, internet connections and ancillary devices required to support off-site (remote) or onsite translation of submitted materials. The Contractor shall provide for sufficient safeguards to ensure completed translated materials are returned virus and malware free to the Government. For onsite translation the Government will not guarantee facilities, power or internet connection to complete this work.

4.4.1 The contractor shall have their own printer and paper for printing documents; the contractor must also be able to take notes for interpretation and translation services using their own paper pads and writing utensils.

4.4.2 The Contractor is responsible for the security, safeguarding and accountability of all contractor equipment. The Governmet does not provide any additional security for the contractor’s equipment.

4.5 Transportation: The contractor shall provide transportation for contractor personnel to their designated work sites, and must also provide meals and lodging if required.

4.6 Defense Base Act (DBA) Workers' Compensation Insurance. The contractor shall purchase DBA insurance only from carriers that are authorized to provide such coverage by the United States Department of Labor (DoL). This requirement also applies to all subcontractors. The DoL maintains a website that contains a complete list of authorized insurance carriers: http://www.dol.gov/owcp/dlhwc/lscarrier.htm.

Carriers authorized to provide DBA insurance are identified with the letters “DB” in the column titled “Acts Covered.” This applies to any contractor, either from local country or from any other country.

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Contractor shall submit a copy of the insurance policy to the KO within 15 days after contract award. For more information to: http//www.dol.gov/owcp/dlhwc/isdba/htm

4.6.1 The amount listed by the offeror on this contract line item number (CLIN) is the estimated DBA insurance premium (estimated payroll of the Offeror and its subcontractors). The DBA insurance premium amount varies with payroll and the nature of the services. The actual amount paid by the Government under this CLIN will be based on the amount of the stamped “PAID” receipt from an approved Department of Labor (DoL) insurance carrier and submitted by the offeror after award for reimbursement. In the event premiums are recalculated by the approved DoL insurance carrier based on actual payrolls, the contracting officer will adjust the DBA cost CLIN amount to reflect the actual premium amount paid. The U.S.

Government will NOT reimburse the contractor for DBA insurance purchased from a non-DoL approved insurance provide.

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United States Army South (ARSOUTH) Security Forces Assistance (SFA)

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PART 5

SPECIFIC TASKS

5. Specific Tasks: The Contractor shall provide non-personal translations and interpretation services to include on-site language interpretation from Spanish to English and English to Spanish to include simultaneous interpretation and consecutive interpretation of conversations, in person and virtually, for conference call, video-conferences, on line vollatorations and furing face-to-face meetings. The contractor shall accomplish on-site translation and off-site translation of documents.

5.1. Basic Services. The Contractor shall provide work force possessing the skills, knowledge and training to satisfactorily perform the services required by this contract. Personnel performing work under this work statement shall remain employees of the Contractor and will not be considered employees of the Government. The interpreters shall be able to interpret simultaneous accurate renditions of the speaker faithfully, including many details and nuances, reflecting the style, register, and cultural context of the source language, without omissions, additions or embellishments. The delivery must be completed with pleasant voice quality and only occasional hesitations, repetitions or corrections.

5.1.1 Reporting Instructions. The Contractor shall ensure that all interpreters are at the specific event location 15 minutes before scheduled time of event, every day dressed in appropriate professional appearance (at a minimum, suit, slacks and polo or collared shirt, blouse,skirt, etc). The contractor shall provide transportation for contractor personnel to their designated work sites.

5.2 Qualifications. Service providers shall be qualified and experienced language specialists able to proof-read, edit, and provide the final product layout and output, in the required media format (i.e., hardcopy or electronic).

5.2.1 On-site Interpretation Services. The Contractor must provide simultaneous and consecutive interpretation from Spanish to English and from English to Spanish as required, enabling communication between the government and other entities. Interpreters shall be physically available during the duration of the Security Forces Assistance Exercise and be ready to provide interpretation services for briefings, meetings, conference calls, video-teleconferences, on-line collaboration sessions, face-to-face meetings, and social events. Interpreters will be authorized a one hour lunch break each day. (Note: the government shall provide a copy of briefings to the interpreters approximately 24 hours prior to a presentation, so they have it as reference material. Interpreters are expected to interpret the speaker and not simply read from the briefing bullets/notes).

5.2.3 Off-site Translation Services. Translator shall provide English to Spanish and Spanish to English translations of written or digital documents, utilizing Microsoft Word, PowerPoint, and other appropriate word processing tools via email or CD as per COR request. Translations will be reviewed by the government and any errors will be sent back for corrections one time, and shall be returned to the government the following day no later than 7:00PM. The contractor shall return the products via email in the appropriate format per the original document (e.g. Microsoft Word or PowerPoint). Translations will primarily be PowerPoint briefings ranging from 15 - 20 pages and will include graphics. Word documents are typically 10-40 pages in size. These generally when provided by 4:00 PM are needed back NLT 4:00 PM the following day for documents up to or exceeding 5000 words.

5.2.4 On-site Translation Services. The contractor will receive documents for translation hard copy or by email from the Government. Work will be primarily assisting with translation of documents and assisting

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United States Army South (ARSOUTH) Security Forces Assistance (SFA)

Honduras (HND) 2021 working groups with back brief translations. Translated copies will be provided back to the Government within a time period of 20 minutes per 500 words.

5.3 Contractor Communication. The contractor shall maintain sufficient means of monitored communications (telephone, E-mail, etc.) to enable rapid contact between the Government and contract manager (See Para. 1.6.10 Key personnel). The contractor shall respond within 20 minutes of the government attempting to contact the contractor.

5.4 Translation/Interpretation Equipment. The Contractor shall provide their own automation hardware and software to receive, translate, and transfer documents. This includes but is not limited to Laptops, flash drives, CD/DVDs, etc. The Contractor shall provide English to Spanish and Spanish to English translations of written documents, utilizing Microsoft Office Suites to include Word, PowerPoint, Excel, Adobe, and Microsoft Outlook prior to commencing of event. The contractor shall have the capability to provide a minimum of thirty (30) portable interpretation devices with head sets for rotating classroom and outdoor interpreting depending on the days venue. Interpretation booth is NOT required.

5.5. Service Contract Reporting (SCR). Reserved.

April 2021

United States Army South (ARSOUTH) Security Forces Assistance (SFA)

Honduras (HND) 2021

PART 6

APPLICABLE PUBLICATIONS

6. APPLICABLE PUBLICATIONS (CURRENT EDITIONS)

6.1. The Contractor must abide by all applicable regulations, publications, manuals, and local policies and procedures.

6.1.1 DOD Commercial Use of Imagery Guidelines

6.1.2 AR 190-13, The Army Physical Security Program

6.1.3 Army Directive 2014-05, Policy and Implementation Procedures for CAC Credentialing Access for Uncleared Contractors

6.1.4 DOD 5220.22-M, National Industrial Security Program Operating Manual

6.1.5 Defense Federal Acquisition Regulation Supplement (DFARS)

6.1.6 Joint Travel Regulation (JTR)

6.1.7 AR 735-5, Policies and Procedures for Property Accountability

6.1.8 DODD 8570.01, Information Assurance Training Certification and Workforce Management

6.1.9 DOD 8570.01-M, Information Assurance Workforce Improvement Program

6.1.10 AR 25-2, Information Assurance

6.1.11 DODI 3020.41, Contractor Personnel Authorized to Accompany the U.S. Armed Forces

6.1.12 USSOUTHCOM SC Regulation 40-501, Medical Suitability Screening Regulation

6.1.13 DODI 2000.16 DoD Antiterrorism (AT) Program

April 2021

United States Army South (ARSOUTH) Security Forces Assistance (SFA)

Honduras (HND) 2021

PART 7

ATTACHMENT/TECHNICAL EXHIBIT LISTING

7. Attachment/Technical Exhibit List:

7.1 Attachments:

7.1.1 Attachment 1 – Performance Requirements Summary

7.1.2 Attachment 2 – Deliverables Schedule

7.1.2 Attachment 2 – Performance Schedule

April 2021

United States Army South (ARSOUTH) Security Forces Assistance (SFA)

Honduras (HND) 2021

ATTACHMENT 1

Performance Requirements Summary The contractor service requirements are summarized into performance objectives that relate directly to mission essential items. The standard should relate to timeliness, quality, or quantity (metrics) of service required by the Contractor is stated in the PWS verbiage. The performance threshold briefly describes the minimum acceptable levels of service required for each requirement. These thresholds are critical to mission success.

Performance Objective

(The Service required— usually a shall statement)

Standard Performance Threshold (This is the maximum error rate. It could possibly be “Zero deviation from standard”)

% Deduction from monthly invoice for not meeting Performance

Standards

1. Combating Trafficking in Persons FAR 52.222-50 c

The Contractor shall Notify its employees of

a. The United States Government's zero tolerance policy described in paragraph

(b) of this clause

The actions that will be taken against employees for violations of this policy. Such actions may include, but are not limited to, removal from the contract, reduction in benefits, or termination of employment.

100% Compliance

5% of total monthly price will be deducted

PRS # 1 The Contractor shall provide non-personal services to include on-site language interpretation from Spanish to English and English to Spanish to include simultaneous interpretation and consecutive interpretation.

The contractor shall accomplish on-site translation and off-site translation as required.

PWS Para 1.4

Services shall be provided through duration of the contract.

100% Compliance

5% of total monthly price will be deducted once KO validates

PRS # 2 The Contractor shall provide a Contract Manager who shall be responsible for the distribution and performance of work for

The designated Contract Manager shall be available throughout duration of the contract between the hours of 7:00AM and 7:00PM while the vehicles are in use by the Government.

100% Compliance

5% of total monthly price will

KO validates.

April 2021

United States Army South (ARSOUTH) Security Forces Assistance (SFA)

Honduras (HND) 2021 each site per deliverables table throughout the contract period.

PWS Para. 1.6.10

PRS # 3 The Contractor company and all associated sub-contractor companies, must have been vetted by the US Embassy in the country which the contract will be performed.

PWS Para.1.6.21.2

Vetting will be coordinated through the US Embassy's DOD Security Cooperation Office (SCO) in the country of performance.

100% Compliance

5% of total monthly price will

PRS # 4 Contractor and all associated subcontractor employees shall comply with applicable installation, facility and area commander installation/facility access and local security policies and procedures.

PWS Para 1.6.21.4

The employee performing services under this contract shall also provide all information required for background checks to meet installation access requirements to be accomplished by installation Provost Marshal Office, Director of Emergency Services, Security Office or the host nation equivalent.

100% Compliance

5% of total monthly price will

PRS # 5

Reporting instructions.

The Contractor shall ensure that all interpreters are at the specific event location 15 minutes before scheduled time of event.

PWS paragraph 5.1.1

Interpreters shall be dressed in appropriate professional attire based on missions venue (for example, suit, slacks and polo or collared shirt, blouse,skirt, etc).

100% Compliance 5% of total monthly price will

April 2021

United States Army South (ARSOUTH) Security Forces Assistance (SFA)

Honduras (HND) 2021

ATTACHMENT 2

Deliverables Schedule

Deliverable Frequency # of Copies Medium/Format Submit To The Contractor shall provide a Contract Manager who shall be responsible for the distribution and performance of work for each site per deliverables table throughout the contract period.

PWS Para 1.6.10

One time. The letter of instruction will be provided to the KO seven (7) days prior to contract start date.

# copies 1 MS word electronic document to the KO and COR.

410TH CSB KO

ATTN: YESICA

VALALDARES

YESICA.M.VALLA

DARES.LN@MAI

L.MIL OR COR

ASSIGNED.

The Contractor shall immediately within 24 hours notify the KO and COR of any source (including host country law enforcement) of criminal activity by Contractor employees, subcontractors, or subcontractor employees.

PWS Para. 1.6.7.5.1

One time

# copies 1 MS word electronic document to the KO and COR.

410TH CSB KO

ATTN: YESICA

VALALDARES

YESICA.M.VALLA

DARES.LN@MAI

L.MIL OR COR

ASSIGNED.

The Contractor shall provide proof of DBA Insurance five

(5) days after contract award.

PWS Para 4.6

One time # copies 1 PDF document to the KO, KS and

COR

410TH CSB KO

ATTN: YESICA

VALALDARES

YESICA.M.VALLA

DARES.LN@MAI

L.MIL OR COR

ASSIGNED.

Off-site Translation English to Spanish translations of written or digital documents PWS para. 5.2.3

As required, returned to the government the following day no later than 7:00PM

2 copies if paper, 1 if electronic, Paper or Electronic (Microsoft Word or Excel), in the appropriate format per the original document

410TH CSB KO

ATTN: YESICA

VALALDARES

YESICA.M.VALLA

DARES.LN@MAI

mailto:yesica.m.valladares.ln@mail.mil mailto:yesica.m.valladares.ln@mail.mil mailto:yesica.m.valladares.ln@mail.mil mailto:yesica.m.valladares.ln@mail.mil mailto:yesica.m.valladares.ln@mail.mil mailto:yesica.m.valladares.ln@mail.mil mailto:yesica.m.valladares.ln@mail.mil mailto:yesica.m.valladares.ln@mail.mil mailto:yesica.m.valladares.ln@mail.mil mailto:yesica.m.valladares.ln@mail.mil

April 2021

United States Army South (ARSOUTH) Security Forces Assistance (SFA)

Honduras (HND) 2021

Deliverable Frequency # of Copies Medium/Format Submit To

L.MIL OR COR

ASSIGNED.

On-site Translation English to Spanish translations of written or digital documents PWS para. 5.2.4

As required, with a time period of 20 minutes per 500 words.

2 copies if paper, 1 if electronic, Paper or Electronic (Microsoft Word or Excel), in the appropriate format per the original document

410TH CSB KO

ATTN: YESICA

VALALDARES

YESICA.M.VALLA

DARES.LN@MAI

L.MIL OR COR

ASSIGNED.

Translation Equipment. The Contractor shall provide their own automation hardware and software to receive, translate, and transfer documents. This includes but is not limited to Laptops, flash drives, CD/DVDs, etc.

PWS Para. 5.4

As required. Dependent on mission

Electronic Microsoft Office documents. 410TH CSB KO

ATTN: YESICA

VALALDARES

YESICA.M.VALLA

DARES.LN@MAI

L.MIL OR COR

ASSIGNED.

Interpretation equipment. The Contractor shall interpret from Spanish to English and from English to Spanish.

PWS para. 5.4

As required. The contractor shall have the capability to provide a minimum of thirty (30) portable interpretation devices.

Dependent of mission.

Oral delivery. NOT APPLICABLE mailto:yesica.m.valladares.ln@mail.mil mailto:yesica.m.valladares.ln@mail.mil mailto:yesica.m.valladares.ln@mail.mil

April 2021

United States Army South (ARSOUTH) Security Forces Assistance (SFA)

Honduras (HND) 2021

TECHNICAL EXHIBIT 1

Estimated Workload Data

ITEM LOCATION DESCRIPTION TOTAL

DAYS

ESTIMATED

WORDS

1 Soto Cano Air Base

(SCAB)

Interpretation X 4 Interpreters 216 N/A

2 Soto Cano Air Base

(SCAB)

Translation 216 30,000

3 Puerto Castilla Naval Base (PCNB), Colon

Interpretation X 2 Interpreters 216 N/A

4 Puerto Castilla Naval Base (PCNB), Colon

Translation 216 30,000

5 Gracias a Dios (GAD) HQ 5th IN Battalion, Mocoron, (16P GB 991 578)

Interpretation X 1 Interpreters 216 N/A

6 Gracias a Dios (GAD) HQ 5th IN Battalion, Mocoron, (16P GB 991 578)

Translation 216 30,000

7 Tegucigalpa (TEGU) Interpretation X 3 Interpreters 216 N/A

8 Tegucigalpa (TEGU) Translation 216 30,000

April 2021

United States Army South (ARSOUTH) Security Forces Assistance (SFA)

Honduras (HND) 2021

ATTACHMENT 1 – OCI LANGUAGE

1.6.17 Organizational Conflict of Interest (OCI).

(a) Work under this contract may create a future organizational conflict of interest (OCI) in the way of unequal access to information that could prohibit the Contractor from competing for, or being awarded future Government contracts. It is not the intention of the RCO, Soto Cano Air Base to foreclose a vendor from a competitive acquisition due to a perceived OCI. RCO, Soto Cano Air Base Contracting Officers are fully empowered to evaluate each potential OCI scenario based upon the applicable facts and circumstances. The final determination of such action may be negotiated between the impaired vendor and the Contracting Officer. The Contracting Officer's business judgment and sound discretion in identifying, negotiating, and eliminating OCI scenarios should not adversely affect the [insert RCO/location here]’s policy for competition. The RCO, Soto Cano Air Base is committed to working with potential vendors to eliminate or mitigate actual and perceived OCI situations, without detriment to the integrity of the competitive process, the mission of the RCO, Soto Cano Air Base, the Army, or the legitimate business interests of the vendor community.

(b) Mitigation plans. The Contractor shall review its OCI mitigation procedures to avoid any potential OCI created by performance under this contract. The Contractor shall submit the reviewed OCI mitigation plan to the Contracting Officer no later than thirty (30) days after award. The RCO, Soto Cano Air Base reserves the right to reject a mitigation plan, if in the opinion of the Contracting Officer, such a plan is not in the best interests of the RCO, Soto Cano Air Base or the Army. Additionally, after award, the RCO, Soto Cano Air Base will review OCI mitigation plans, as needed, in the event of changes in the vendor community due to mergers, consolidations, or any unanticipated circumstances that may create an unacceptable organizational conflict of interest.

(c) Potential Organizational Conflict of Interest. The following provides examples of situations where mitigation plans may or may not be required by the RCO, Soto Cano Air Base. These examples are not intended to be all inclusive.

(1) Unequal access to information. Access to "nonpublic information" as part of the performance of an Army contract could provide the Contractor a competitive advantage in a later competition for another Army contract.