FC_NPP_Amendment_1.pdf

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Master Agreement AZ|CTR055538
Contract number
CTR055538
Issued by
Arizona

About this file

This document is a Contract Amendment issued by the State of Arizona's Department of Child Safety (DCS), Office of Procurement, specifically Amendment #1 for Contract #CTR055538. The amendment modifies the existing contract, which appears to involve Family Connections (FC) and Nurturing Parenting Program (NPP) services, and includes a SENSE service component.

The amendment makes numerous revisions to the original contract's Scope of Work, including updating references to program manuals from Version 1.0 to Version 9.0, clarifying assessment and reporting requirements, modifying performance measures, and adjusting data collection and reporting procedures. Key changes include updating requirements for Family Connections Consultants (FCCs) and Nurturing Parenting Practitioners, specifying mid-point session protocols, revising emergency fund usage guidelines, and establishing new standards for data submission, error checking, and performance reporting. The amendments become effective December 17, 2021, and apply to services provided to families under DCS oversight.

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Contract Amendment State of Arizona

Department of Child Safety Office of Procurement

3003 N. Central St, 20th Fl.

Phoenix, AZ 85012

Contract #: CTR055538

Amendment #: 1

ALL OTHER REQUIREMENTS, SPECIFICATIONS, TERMS AND CONDITIONS REMAIN UNCHANGED

This amendment shall be fully executed upon the approval electronically in the state approved e-procurement system by an authorized representative of the Contractor and applied to the contract within the e-procurement system by the Procurement Officer or delegate.

The purpose of this Amendment is to revise sections of the Scope of Work pursuant to the DCS Special Terms and Conditions, outlined in Section 5, Contract Changes specifically, 5.1 Contract Amendments. The changes made to the Scope of Work are summarized below. An updated scope document is attached hereto incorporating the italicized changes.

Section 2.2.1 – Replace “Family Connections Program Manual Version 1.0.” with “Family Connections Program Manual Version 9.0, and as may be amended.” Section 2.2.1 “Table” – Add “NPP Assessments Parent Versions” to the “Deliverable (Programmatic Report” column, “CA-Self Interview” Program Element row.

Section 2.2.1, Section 2.2.2, Section 2.19.5, and Section 3.8.1 are modified updating the Family Connections Program Manual reference to reflect Version 9.0, and as may be amended.

Section 2.2.2 – Replace “Family Connections Program Manual Version 1.0.” with “Family Connections Program Manual Version 9.0, and as may be amended.”

Section 2.3.1 “Table” – Add “NPP Assessments Parent Versions” to the Deliverable (Programmatic Report” column, “Assessment” Program Element row.

Section 2.3.2, is modified updating the Nurturing Parenting Program Manual reference to reflect Version 1.0, and as may be amended.

Section 2.11.4 (i) – Remove “NPP Intake Packet and” as this is not a component of the service.

Section 2.11.4 (l) – is replaced in its entirety to read:

(l) schedule a mid-point session with the family, to occur half way through the service request period, to evaluate the parent/caregiver’s progress towards achieving the identified NPP Parenting Constructs and Competencies; and

Section 2.15.3 – is modified to add clarification regarding the process to utilize emergency funds and is replaced in its entirety to read:

2.15.3 Use of FC Emergency Flex Funds will not exceed $300 per referred family in a six (6) months service period. The Contractor shall obtain prior approval to use emergency funds from ADCS (as designated by ADCS) using the FC Emergency Funds Authorization form. Cases without DCS oversight, shall obtain prior approval to use emergency funds from the ADCS Fidelity & Compliance Services (FCS) or as designated by ADCS.

Section 2.18.8 – is modified adding “and NPP Assessments” to the following:

2.18.8 Upon completion of the CFA process, the FCC shall summarize the results and findings within the CFA Summary, Arizona Family Connections Program Manual, Exhibit 9.3. The CFA Summary shall include information gathered from the family, family members, and/or non-

Office of Procurement

3003 N. Central St, 20th Fl.

Phoenix, AZ 85012

This amendment shall be fully executed upon the approval electronically in the state approved e-procurement system by an authorized representative of the Contractor and applied to the contract within the e-procurement system by the Procurement Officer or delegate.

DCS professionals, the results of the CA-Self Interview Family Profile and NPP Assessments.

The CFA Summary shall include:

Section 2.19.4 is modified adding “and NPP Assessments” to the following:

2.19.4 If the referral to FC occurs after a DCS case plan has been established, the assessment coordination meeting shall occur after the FCC has gathered information during the CFA process and has compiled the results of the CA-Self Interview Family Profile and NPP Assessments. At the assessment coordination meeting, the DCS Specialist will determine if a case plan staffing is needed to modify the case plan so the behavioral change statements and identified services match and include those in the FC service plan.

Section 2.19.5 – Replace “Family Connections Program Manual Version 1.0.” with “Family Connections Program Manual Version 9.0, and as may be amended.”

Section 2.25.4(h) is modified adding “and NPP Assessments” as follows:

(h) The Family Profile and NPP Assessments generated from the family’s completion of standardized assessment measures (see Arizona Family Connections Program Manual, Chapter 9, for further information on the CA-Self Interview assessment measures); and

Add Section 2.28.10 as follows to provide clarification on the required Midpoint meetings:

2.28.10 During Week 9, the NPP Practitioner shall conduct a mid-point session. This week’s parenting session shall continue as normal; including the parent education and coaching, parent/child nurturing activity, and the parent-only debriefing. The NPP Practitioner shall discuss the parent/caregiver’s progress towards achieving the identified NPP Parenting Constructs and Competencies with the DCS Specialist via telephone, to ensure that continued services are beneficial for the family (to be documented on weekly progress form under Contact with DCS).

If progress is not being made, the parent/caregiver is not receiving the full benefit of NPP services at this time, and/or it is determined that services should not continue, and the DCS Specialist approves, continue to Service Closure. In cases with DCS involvement the Midpoint pay point is inclusive of the Week 9 parenting session.

Section 2.29.2 is modified removing the term “behavioral”

2.29.2 Continuation of services requires approval by DCS. NPP services may be approved and referred to continue in 90 day increments when there has not been sufficient behavioral change related to the reason for DCS involvement, family members are attending appointments and actively participating in NPP services, and either:

Section 2.29.3(e) is modified as follows removing the phrase “and goals”

(e) assessment of parenting constructs and goals;

Office of Procurement

3003 N. Central St, 20th Fl.

Phoenix, AZ 85012

This amendment shall be fully executed upon the approval electronically in the state approved e-procurement system by an authorized representative of the Contractor and applied to the contract within the e-procurement system by the Procurement Officer or delegate.

Section 2.30.4(f) is deleted and replaced in its entirety as follows:

(f) Program Not Completed- No Longer Eligible

• There is no parenting time occurring between the child and parent; and

• The family’s needs can be met with community resources.

Add Section 2.33.4(e) as follows to provide instruction regarding the second required HCNA Assessment:

(e) The SENSE RN shall complete the second Health Consultant Nursing Assessment (HCNA) and e-mail a copy within seven (7) business days of completion to the family’s SENSE team members and the SENSE nurse consultant; and upload the completed second HCNA into DCS Child Welfare Management System within ten (10) business days of completion.

Section 3.2.2.2 of the Scope of Work is deleted and replaced in its entirety with the following:

3.2.2.2 Upon hire and on a bi-annual basis, verify that drivers providing services to the ADCS’ clients have:

(a) A valid driver's license that has not been suspended or revoked due to a moving violation within the most recent thirty-nine (39) months.

(1) New hires and current employees who have had their license suspended or revoked for issues other than moving violations (i.e. due to nonpayment of registration fee or parking ticket), can provide transportation to ADCS clients if:

i. Their license has been reinstated, and

ii. They have had no further moving or nonmoving violations for at least six (6) month from first date of suspension.

(b) No arrests or convictions for Driving While Intoxicated (DWI) or Driving Under the

Influence (DUI) as per, (A.R.S. 28-1381-1383) in the most recent thirty-nine (39) months or related driving restrictions notated on their level I fingerprint clearance card.

(c) No “at fault” accidents in the most recent thirty-nine (39) months.

(d) No more than six (6) points accumulated on driving record in the most recent thirty-nine

(39) months.

(e) No criminal violations in the most recent thirty-nine (39) months.

(f) Valid car insurance

Section 3.2.2.6 is modified as follows to remove the term “annually” and replace it with “biennially”:

3.2.2.6 Have a clear/negative pre-employment drug test result, as well as a clear/negative random drug test biennially from the date of hire.

Section 3.5.1(j) is modified as follows to remove the term “annual” and replace it with “biennial”:

Office of Procurement

3003 N. Central St, 20th Fl.

Phoenix, AZ 85012

This amendment shall be fully executed upon the approval electronically in the state approved e-procurement system by an authorized representative of the Contractor and applied to the contract within the e-procurement system by the Procurement Officer or delegate.

(j) Evidence of drug testing records including pre-employment drug testing results and random biennial drug testing results.

Add Section 3.7.2.1(a) as follows referencing required training for FC contractors with the SENSE service component:

(a) Initial Training: as related to contractors awarded, the SENSE service component, all FCCs and FC supervisors shall take the required SENSE CBT training available through TraCorp.

Section 3.8.4 is modified as follows removing the term “monthly” and replacing with “weekly”.

3.8.4 FC supervisors shall provide weekly supervisory consultation to FCCs during group supervision. Group supervision shall use a coaching approach and shall focus on:

Section 4.2.1 is modified and replaced in its entirety as follows:

4.2.1 At least one time per week, the FCC will observe the children of the parents/caregivers who are subject to the referral and residing in the household, regardless of relationship to the parent/caregiver engaged in FC. As mandated reporters, the FCC must report any suspicion, observation, or concern about possible child abuse, neglect, exploitation, or abandonment to

DCS (ARS §13-3620).

Section 4.3.2.1(c) is modified as follows adding the word “Manager”:

(c) Submit a written DCS Incident Report to the DCS Case Manager within twenty-four (24) hours after the initial notification

Section 4.4.1 is modified and replaced in its entirety as follows:

4.4.1 CA-Self Interview Family Profile and NPP Assessment Parent Versions shall be generated following completion of the CA-Self-Interview, during the 2nd or 3rd visit with the family. The results of the initial CA-Self Interview Family Profile and NPP Assessments shall be incorporated into the Comprehensive Family Assessment and each CA-Self Interview shall be discussed at the assessment coordination meeting – initial or EOC. A copy of each CA-Self Interview Family Profile and NPP Assessments shall be uploaded within ten (10) business days of completion.

Section 4.4.4 is modified and replaced in its entirety as follows:

4.4.4 Evaluation of Change (EOC) shall summarize the initial and re-assessment CA-Self Interview

Family Profiles and NPP Assessments, current status of child well-being, family conditions related to the adult functioning, the activities and discussions during the last ninety (90) days, and the level of achievement of each FC Core outcome(s) and UBSMART goal(s), and the

Office of Procurement

3003 N. Central St, 20th Fl.

Phoenix, AZ 85012

This amendment shall be fully executed upon the approval electronically in the state approved e-procurement system by an authorized representative of the Contractor and applied to the contract within the e-procurement system by the Procurement Officer or delegate.

recommendation for service closure or continuation. The FCC and DCS Specialist shall determine during the assessment coordination meeting – EOC to proceed with service closure or continued services. The EOC shall be uploaded within ten business days of completion.

Section 4.5.2 is modified adding clarifications regarding NPP assessments and is replaced in its entirety as follows:

4.5.2 The Family Nurturing Plan identifies the parenting constructs and competencies that will be the focus of NPP services, and shall be generated at the first parenting session. The results of the assessment instruments and information that has been gathered shall be incorporated into the Family Nurturing Plan. The Family Nurturing Plan shall be uploaded within ten (10) business days of completion of the first parenting session and upon completion of the entire FNP. The NPP Assessments shall be completed at the intake meeting, unless already completed by the FCC. A copy of the NPP Assessments Parent Versions shall be uploaded within ten business days of completion.

Section 6.1 is modified removing the term “month” and replacing with “quarter” and is replaced in its entirety as follows:

6.1 The Contractor shall provide monthly updates of open capacity and the availability to accept referrals by submitting the Provider Capacity Report to FCS@AZDCS.GOV within fifteen (15) calendar days following the end of each service quarter or as identified by DCS. On this form, the Contractor shall provide information on the capacity for each County, the number of Family Connections Consultants and/or nurturing parenting practitioners available to provide FC or NPP services, FCC and/or Nurturing Parenting Practitioners case ratios, the number of active referrals, the number of anticipated referrals, and number of cases referred for continued services.

Section 9.0 is modified and replaced in its entirety as follows:

9.0 DATA COLLECTION:

9.1 The Contractor shall submit the following required data to the FCS mailbox, FCS@AZDCS.GOV by the last day of the month following each quarter of the fiscal year, for every service request/referral and for all services provided:

(a) Provider Program Summary Reports

(b) Capacity Reports

9.2 The data shall be complete, accurate, timely, and according to established procedures.

9.2.1 Data will be reviewed by the FCS team and may be returned if the data is either incomplete or inaccurate. The corrected reports may be considered late if they are received and accepted after the due date.

mailto:FCS@AZDCS.GOV mailto:FCS@AZDCS.GOV

Office of Procurement

3003 N. Central St, 20th Fl.

Phoenix, AZ 85012

This amendment shall be fully executed upon the approval electronically in the state approved e-procurement system by an authorized representative of the Contractor and applied to the contract within the e-procurement system by the Procurement Officer or delegate.

9.2.2 The Contractor’s data managers involved with data, and all program staff responsible for ensuring data entry, shall attend data-focused site visits and provider meetings.

9.2.3 FCS will develop error checks that should be utilized/reviewed prior to submitting workbooks.

9.2.4 Workbooks with an error rate over 10% (percent of referrals with an error during any quarter or fiscal year) will be returned to the agency and required to be returned within two (2) business days. Resubmissions will be considered late if they are returned after the due date.

9.2.5 FCS will monitor the timeliness and accuracy of workbooks. Technical Assistance (TA) will be offered as needed.

9.2.6 The Contractor’s data manager shall develop procedures for monitoring accuracy of data entered/uploaded into the workbooks.

9.2.7 Significant issues that arise around Contractor data shall be communicated to DCS, along with a plan for correcting the errors in a timely manner.

9.2.8 DCS will monitor data quality through routine quality assurance reviews, the results of which will be reported to, and addressed with the Contractor as part of the monitoring process.

Section 13.0 PERFORMANCE REQUIREMENTS “Family Connections Performance Measures table” – Replace “five (5)” with “ten (10) days” on the “Family Connections Performance Measures” column”, Row #2.

Section 13.0 PERFORMANCE REQUIREMENTS “Nurturing Parenting Program Performance Measures table” – revise and replace the following in the “Nurturing Parenting Program Performance Measures” and “Due By” columns, Row #2:

Nurturing Parenting Program Performance Measures column:

Complete Family Nurturing Plan (FNP) during first parenting session and at the completion of services; and upload to the DCS Child Welfare Case management System within ten (10) days.

Due By column:

First In-Person Session and at the completion of services.

Section 13.0 PERFORMANCE REQUIREMENTS “SENSE Performance Measures table” – revise and replace the following in the “SENSE Performance Measures” and “Performance Reporting Method” columns, Row #2:

SENSE Performance Measures column:

Office of Procurement

3003 N. Central St, 20th Fl.

Phoenix, AZ 85012

This amendment shall be fully executed upon the approval electronically in the state approved e-procurement system by an authorized representative of the Contractor and applied to the contract within the e-procurement system by the Procurement Officer or delegate.

Obtain parent/caregiver signature on ROI with one (1) business day of receipt of the service approval.

Performance Reporting Method column:

Program Summary Reports

This amendment becomes an integral part of the contract and all of the noted changes are effective December 17, 2021. All other terms and conditions remain the same.

File details come from the government source that posted it. Updated .