FD2060-13-00747_QASP_final_released_15_Apr_14.pdf

PR: FD2060-13-00747 QASP 1

QUALITY ASSURANCE SURVEILLANCE PLAN (QASP)

for the

NORTHROP GRUMMAN CORPORATION - ENTERPRISE SUSTAINMENT CONTRACT

(REPAIRS, SPARES, & ENGINEERING SERVICES)

Purchase Request: FD2060-13-00747

DATE: 15 Apr 14

LEAD PREPARING ORGANIZATION

Air Force Sustainment Center

408 SCMS/GULA

235 Byron Street, Suite 19A

ROBINS AFB, GA 31098-1813

DISTRIBUTION STATEMENT D: - Distribution authorized to the Department of Defense and DoD contractors only: Administrative or Operational Use, 09 January 2012. Other requests shall be referred to 408 SCMS/GUEA, 235 Byron Street, Suite 19A, Robins Air Force Base, GA 31098-1813.

HANDLING AND DESTRUCTION NOTICE - Comply with distribution statement and destroy by any method that will prevent disclosure of the contents or reconstruction of the document.

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Program Title: The requirements described therein provide support for the sole source assets that are to be repaired or procured by Northrop Grumman Corporation (NGC). This is a follow on effort to continue the Corporate Contract support provided by NGC in support of various Electronic Warfare (EW) systems.

Purchase Request #: FD2060-13-00747

Date; Revision #: 15 Apr 14; QASP Revision 0

1. Performance Management

1.1. Objective(s): This Quality Assurance Surveillance Plan (QASP) has been developed to aid the Multi-Functional Team (MFT) in providing effective and systematic surveillance of the Contractor’s performance. This plan aids in the monitoring of the services specified in the Performance Based Work Statement (PWS) for the Northrup Grumman Corporation – Enterprise Sustainment Contract for repairs, spares, and engineering services.

1.2. Result(s): The prioritized objectives for this effort are to: (1) improve Warfighter support, (2) lower the total cost to the Government, (3) maintain clear government visibility into the program, and (4) allow the Contractor flexibility to innovatively manage the items in such a way that is mutually beneficial to the Government and to the Contractor. The program shall be deemed successful when each of these objectives is met.

1.3. General Team Duties and Responsibilities:

1.3.1. Fostering partnerships with industry to ensure cooperation and exchange of information occur.

1.3.2. Conducting market research to identify commercial products and services which already exist, product developments, technological advancements, suppliers’ capabilities, new vendors, and commercial best practices. Providing findings to the person(s) responsible for preparing the market research report.

1.3.3. Identifying Government requirements and ensuring the acquisition is linked to the United States Air Force (USAF) mission.

1.3.4. Ensuring the acquisition uses Performance-Based Service(s) Acquisition (PBSA) methods. Developing, implementing and executing an acquisition strategy including methods to evaluate Contractor performance and incentives to encourage the highest level of Contractor performance.

1.3.5. Planning, programming, and budgeting adequate funds to ensure the acquisition is executed within approved funding.

1.3.6. Developing, implementing and executing evaluation criteria that provides a thorough assessment of the proposal(s) of the offeror(s) and the best value for the Government.

1.3.7. Completing and reporting required performance reviews. Such reviews include the Initial Contract Performance Review (30-Day Review), Annual Execution Reviews (AERs), Annual Health of Services reviews, and any other reviews required by the cognizant Services Designated Official (SDO) to proactively report significant

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variances in quality of services, cost and/or schedule to government management throughout the contract/order Period of Performance (PoP).

1.3.8. Developing, implementing, and executing Contractor performance measurement and management in accordance with the Quality Assurance Surveillance Plan (QASP).

1.3.9. Developing, implementing and managing milestones to ensure the contractor is on schedule for meeting government requirements within the contract/order period of performance.

1.3.10. Conducting surveillance of contractor performance to ensure government requirements including quality of services, cost and/or schedule are met. Providing results of surveillance to the Contracting Officer’s Representative(s) (COR) for input into the Performance Assessment Report (PAR) and, if applicable, the Contractor Performance Assessment Reporting System (CPARS).

1.3.11. Identifying opportunities to improve Contractor performance throughout the life of the contract/order including benchmarking against industry. Promoting initiatives to improve contractor performance, assessing the risks associated with initiatives, using the QASP to implement initiatives, and monitoring the success of implementation.

1.3.12. Ensuring customer needs are met.

1.4. Specific Roles and Responsibilities of MFT Members: Table 1 describes specific MFT roles and responsibilities for this acquisition.

MFT Role Responsibility

Functional Commander/Functiona l Director (FC/FD)

The Functional Commander or civilian equivalent will determine if services are mission-essential and will continue in the event of a crisis in accordance with Defense Federal Acquisition Regulation Supplement (DFARS) clause 252.237-7023(a)(2), Continuation of Essential Contractor Services and AFI 10-403, Deployment Planning and Execution, paragraph 1.9.1.33.2.

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MFT Role Responsibility

Contracting Officer’s Representative (COR)

In accordance with DFARS Procedures, Guidance, and Information (PGI) 201.6(iii), Career Development, Contracting Authority, and Responsibilities / Contracting officers / Responsibilities DFARS PGI 201.602-2(iii); Under Secretary of Defense (USD) memorandum, Deployment of the Department of Defense (DoD) Contracting Officer Representative Tracking Tool (CORT Tool), dated Mar 21 2011 http://www.acq.osd.mil/dpap/dars/pgi/docs/Signed_CORT_Policy_Memo.pd f; and AFSC/PZC letter, The CORT Tool is Mandatory, dated August 01, 2013, self-nominates in the Contracting Officer Representative Tracking (CORT) Tool. Uploads initial (including Contract-specific COR Training Checklist) and refresher training in the CORT Tool.

Works with MFT in conducting surveillance on Contractor performance and evaluating Contractor performance. Reports unethical conduct and instances of fraud, waste and/or abuse to the Procuring Contracting Officer (PCO) in accordance with Under Secretary of Defense (USD) Memorandum, DoD Standard for Certification of Contracting Officer's Representatives (COR) for Service Acquisitions, dated Mar 29 2010 USD memo 29 Mar 10.

Monitors Contractor payment and verifies it is commensurate with Contractor performance in accordance with USD memorandum, dated Mar 29 2010.

Documents Contractor performance via PARs, Corrective Action Reports (CAR), etc. Issues PARs, at a minimum, quarterly, and negative PARs or CARs as required. Provides reports (e.g., PARs, CARs, etc.) on Contractor performance to the PCO in accordance with Air Force Federal Acquisition Regulation Supplement (AFFARS) Mandatory Procedure (MP) 5301.602-2(d), Designation, Assignment, and Responsibilities of a Contracting Officer’s Representative (COR), paragraph 2.9. Establishes and maintains a COR surveillance folder in accordance with AFFARS MP5301.602-2(d), paragraph 2.5 and USD memorandum, dated Mar 29 2010.

Quality Assurance Program Coordinator

(QAPC)

Supports the MFT in the development of the contract/order quality assurance requirements specifically ensuring the requirements are clearly stated and enforceable in accordance with AFFARS MP5346.103, Contracting Office Responsibilities / The Quality Assurance Program, paragraph1.c.(2).

Provides training to CORs and COR management (e.g., Functional Commander/Functional Director (FC/FD), COR supervisor, etc.) in accordance with AFFARS MP5301.602-2(d), paragraph 4.1.

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Contracting Officer

(CO)

Only individual authorized to enter into contracts for supplies and services by obligating the Government. Advises the MFT on PWS and QASP development including incentives and remedies tied to performance objectives and performance thresholds. Develops and awards a contract/order based on MFT requirements and acquisition strategy.

Determines if COR(s) are required to conduct/document surveillance of Contractor performance in accordance with AFFARS MP5301.602-2(d).

Submits Request for Contracting Officer’s Representative Support to requiring activity. Upon notification of COR Supervisor approval of COR self-nomination in the CORT Tool, submits Designation of Contracting Officer’s Representative to the COR(s) and Contractor for signature thereby ensuring the Contractor is notified of the COR(s) assigned to the contract/order and their areas of responsibility and limitation of authority.

Upon transfer/termination of the COR(s), issues a Revocation [Termination] of Designation of Contracting Officer’s Representative. Uploads Designation and, if applicable, Revocation (Termination) memorandum(s) in the CORT Tool in accordance with DFARS PGI 201.602-2(iii), USD memorandum, Deployment of the Department of Defense (DoD) Contracting Officer Representative Tracking Tool (CORT Tool), dated Mar 21 2011, and AFSC/PZC letter, The CORT Tool is Mandatory, dated August 01, 2013.

Ensures contract-specific training is provided to the COR(s) in accordance with AFFARS MP5301.602-2(d), paragraph 1.4. Reviews COR reports, e.g., PARs, on Contractor performance in accordance with AFFARS MP5301.602-2(d), paragraph 1.6.

Responsible for administration of the contract/order except as delegated to the Administrative Contracting Officer (ACO). Monitors Contractor performance to ensure compliance with contractual requirements. Takes action, if necessary, to enforce contractual requirements.

Approves travel requests for Contractor personnel.

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Contractor

Participates as a member of the MFT upon approval of Justification & Approval (J&A) or Sole Source Justification (SSJ) if sole source and upon contract/order award if competitive acquisition.

Responsible for ensuring personnel, information, system, property and facility security requirements are met in accordance with Government regulations including, but are not limited to, Department of Defense (DoD) 5200.2-R, Personnel Security Program; DoD Directive (DoDD) 5205.02E, DoD Operations Security (OPSEC) Program; and DoD Manual 5205.02-M, DoD Operations Security (OPSEC) Program Manual.

Complies with contractual requirements including the PWS and CDRLs. Performs services required by the contract/order including the PWS and CDRLs. Provides the Government with contractual deliverables and other requested data by which Contractor performance will be evaluated.

Maintains an inspection process acceptable to the Government in accordance with Federal Acquisition Regulation (FAR) 52.246-4, Inspection of Services - Fixed-Price. Maintains records of inspections which shall be made available to the Government as long as the contract requires in accordance with FAR 52.246-4.

Signs and returns a PAR within five business days. Signs and returns a negative PAR with corrective action identified within five business days. (If the Contractor experiences extenuating circumstances that impedes the return of PARs within five business days the PCO will be notified.) Signs and returns a CAR with corrective action plan by the suspense date.

In accordance with the SAF/AQ Memorandum, Implementation of FY11 [National Defense Authorization Act] NDAA Section 8108 [of Public Law 112-10 of the Department of Defense and Full-Year Continuing Appropriations Act, 2011], Contractor Inventory, dated Nov 13 2012 SAF/AQ memo 13 Nov 12, provides an annual count of Contractor personnel performing services for the DoD if the DoD is the requiring activity, if the acquisition is using United States (U.S.)

Government appropriated funds, and if the acquisition is equal to or greater than the Simplified Acquisition Threshold (SAT) [currently $150,000.00]. In accordance with the Office of the Secretary of Defense (OSD) Memorandum, Enterprise-wide Contractor Manpower Reporting Application, dated Nov 28 2012 OSD memo 28 Nov 12, reports all Contractor labor hours, including subcontractor labor hours, required for performance of the services provided under the contract at the Enterprise-wide Contract Manpower Reporting Application (eCMRA) site:

http://www.ecmra.mil.

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COR Supervisor

Upon receipt of Request for Contracting Officer’s Representative Support from the PCO and/or notification of COR self-nomination in the CORT Tool, approves COR nomination in the CORT Tool in accordance with DFARS PGI 201.602-2(iii), USD memorandum, dated Mar 21 2011, and AFSC/PZC letter, dated August 01, 2013.

Reviews Contractor performance documentation prepared by the COR(s) on a regular basis. At a minimum, the COR Supervisor should review the AFSC/PZCA COR Surveillance Folder Checklist completed by the COR(s). Considers COR duties in appraisal(s) in accordance with AFFARS MP5301.602-2(d), which references the Deputy Secretary of Defense (DSD) Memorandum, Monitoring Contract Performance in Contracts for Services, dated 22 Aug 08, and the USD Memorandum, Designation of Contracting Officer’s Representatives on Contracts for Services in Support of Department of Defense Requirements, dated 6 Dec 06.

Services Designated Official (SDO)

In accordance with Public Law 107–107 - Dec. 28, 2001, National Defense Authorization Act for Fiscal Year 2002 NDAA FY02, Section 2330, (a) Procurement of services: management structure, (2)(A) and (B), the designated official is responsible for the management of the procurement of services for military department, defense agencies and other defense components. In accordance with NDAA FY02, Section 2330, (b) Contracting Responsibilities of Designated Officials, (1), the designated official is responsible for ensuring services are procured by means of contracts/orders that are in the best interests of the DoD and are entered into or issued and managed in compliance with applicable statutes, regulations, directives, and other requirements and approving, in advance, any procurement of services through the use of a contract/order that is not performance-based or a contract entered into, or an order issued, by an official of the United States (U.S.) outside the DoD. Responsible for ensuring an Initial Contract Performance Review (30-Day Review) is conducted in accordance with AFI 63-138, Acquisition of Services.

Responsible for ensuring an Annual Execution Review is conducted in accordance with AFI 63-138.

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Government Program Manager (PM)

Ensures key stakeholders participate in the development, implementation, and execution of the acquisition strategy. The PM develops reports to provide early warnings of significant variances in cost, schedule, or performance to senior leadership when requested. Plans, programs, and budgets adequate funds to ensure the execution is within approved funding baseline. The PM provides initial input for the acquisition strategy and ensures that the users’ needs are being addressed. If required, develops Justification and Approval (J&A) based on inputs from the team. Completes and reports annual performance reviews in accordance with the Contractor Performance Assessment Reporting System (CPARS).

Engineer (EN)

Develops and approves technical requirements. Requests, reviews, and approves Engineering Change Proposals (ECPs). Provides engineering support and coordination, collects market research data inputs from acquisition team members, as appropriate. Once completed by the MFT, provides the market research report to the PMS Seller for inclusion in the PR package. Provides pertinent technical inputs that must be considered in the follow-on contract. Prepares Contract Data Requirements List (CDRLs) with the DMO and forwards to team members for review. Provides input to the J&A.

Production Management Specialist

(PMS)

Provides funding documents and production management support. The PMS Seller collects inputs from MFT members. With this data, the Seller develops cost estimates based on the inputs from MFT members, i.e. Best Estimated Quantity (BEQs), and prepares the Purchase Request (PR) package. The PMS Seller is the focal point for the management of the deliverables of assigned contract and contract line items.

Table 1: MFT Roles and Responsibilities

1.5 Management Strategy: The MFT will meet biannually to review the contractor’s performance. All requirements in the PWS and the contract will be covered, but particular emphasis will be the objectives and thresholds in the Services Summary of the Performance Work Statement (PWS).

The COR(s) will issue PARs, documenting both satisfactory and unsatisfactory Contractor performance, at a minimum, quarterly. The COR(s) will prepare and forward the PAR to the PCO for submission to the Contractor. The PCO will submit the PAR to the Contractor. The Contractor shall sign and return the PAR to the PCO within five business days.

Unsatisfactory Contractor performance will result in the COR(s) issuing a negative PAR.

If repetitive negative PARs or a single negative PAR identifying critical Contractor non-compliance are issued without satisfactory resolution, the COR(s) will issue a CAR.

However, the MFT reserves the right to issue a CAR at any time based on the severity of the Contractor non-compliance. If the CAR process fails to resolve the unsatisfactory Contractor performance, the PCO has the right to invoke FAR 52.246-3, Inspection of Supplies - Cost- Reimbursement; FAR 52.246-4: and/or FAR 52.246-11, Higher-Level Contract Quality

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Requirement. To encourage the contractor to meet or exceed the thresholds in the PWS Services Summary, the team will use both positive and negative incentives. Exceptional performance is defined as exceeding Services Summary (SS) performance thresholds.

Unsatisfactory performance is defined as a failure to meet the SS performance thresholds.

The following positive incentives may be provided to the contractor for performance that meets or exceeds the thresholds established in the service summary:

Decreased surveillance Reduced meeting frequency Positive CPARS Exercising additional contract ordering periods

The following negative remedies will be used when the contractor performance does not meet the contract requirements:

Increased surveillance Increased meeting frequency Negative CPARS Not exercising additional contract options/ordering periods Invocation of Inspection of Services, FAR 52.246-3, 4 and 11

1.6 Collection and Analysis of Contract Performance Data: The MFT will generate supporting contract performance analysis which is based on the methods of surveillance in Section 2 of this QASP. The resulting analysis will be conducted by the MFT IAW the Services Summary performance threshold & method of surveillance columns (e.g., performance metrics, CDRL deliverables, CAVAF reports, etc.). Contract performance analysis will be documented in various locations such as PARs, CPARs, etc.

1.7 Contract Reviews:

1.7.1 Initial Contract Performance Review: In accordance with AFI 63-138, the MFT is responsible for conducting an Initial Contract Performance Review. The initial evaluation of contractor performance (i.e., 30-day review) is a joint determination by the MFT that the contractor has successfully started performance, completed transition, is fully operational, and is within the estimated cost, schedule and performance parameters of the contract. The review will take place within 30 calendar days after the contractor assumes full performance responsibilities.

1.7.2 Annual Execution Reviews: The SDO is responsible for ensuring an Annual Execution Review is conducted in accordance with AFI 63-138. The Annual Execution Review shall, at a minimum, assess progress against approved performance metrics and review the summary of evaluations from the Contractor Performance Assessment Reporting System (CPARS). They should be reviewed and updated periodically throughout the year to ensure a smooth response effort to the annual suspense each year.

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1.7.3 Contractor Performance Assessment Reporting System (CPARS): The Multi- Functional Team (MFT) will use past performance information from the CPARS system throughout the life of the contract. The Program Manager/COR will assess the contractor’s performance using the current Department of Defense Contractor Performance Assessment Reporting System CPARS Policy Guide.

Additional information about CPARS can be found in the CPARS User Manual.

The Program Manager/COR may use contractor performance indicators maintained in the contract file or COR surveillance folder in paper or electronic format. Additionally, the Program Manager may use Performance Assessment Reports (PARs) issued during the duration of the CPAR performance period as well as documented submissions from users to support the stated performance rating.

1.7.4 Assessment Values:

Green – no issues Yellow – Issue(s) but the Contractor has adequate mitigation or corrective plan in place Red – Issue(s) with inadequate or no Contractor’s mitigation or corrective action plan. And “Red” assessment shall include the government’s proposed actions with respect to the failing Contractor.

1.7.5 Ongoing Reviews: Contract performance is continuously reviewed to ensure stated mission objectives are met. These reviews include periodic reviews conducted by requiring activity leadership (e.g., COR supervisors, FC/FDs, etc.), the cognizant contracting activity, QAPCs, and CORs.

COR Supervisor Review: The COR Supervisor will review Contractor performance documentation prepared by the COR(s) on a regular basis for the purposes of monitoring Contractor performance and considering COR duties in appraisal(s) in accordance with AFFARS MP 5301.602-2(d) which references the DSD memorandum, dated 22 Aug 08, and the USD memorandum, dated 6 Dec 06. At a minimum, the COR(s) should complete and sign the COR Surveillance Folder Checklist developed by AFSC/PZCA and the COR Supervisor should review and sign the checklist prior to appraisal(s).

1.8 Safety Requirements: The MFT must ensure the contractor and its subcontractors (if applicable) promptly report pertinent facts regarding mishaps involving reportable damage or injury to the Air Force and to cooperate IAW AFI 91-204, Safety Investigations and Reports, paragraph 2.12, in any Air Force safety investigation. In the event the contractor notifies the cognizant contracting officer, the contracting officer’s representative, and/or the cognizant program manager of any safety mishap or incident to DoD property entrusted by this contract operation, the multi-functional team must ensure the cognizant Safety office is notified ASAP. Notifications made after duty hours shall be reported to the appropriate installation Command Post (Note: the Robins AFB Command Post Phone Number is (478) 327-2612, and they can connect with any DoD Command Post worldwide). The MFT should contact the government Safety Office at 478-926-6271 for any safety questions that arise in the administration of the contract.

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1.9 Other MFT Requirements: During performance management, the MFT must satisfy Environmental Management System (EMS) and Green Procurement Program (GPP) requirements. See contract documents for details.

1.10 If the DMS resolution plan requires Government funding to resolve, then a contractual path forward will be implemented as appropriate and executed, following Contractor’s receipt of a funded delivery order/change order or other written funded direction from the PCO, acquisition planning, receipt of appropriate purchase request documents by the contracting office, and contract execution.

1.11 Combating Trafficking in Persons: The COR will report any suspected Trafficking in Persons to their Procuring Contracting Officer IAW FAR 52.222-50. Training is available at http://ctip.defense.gov, and reporting requirements are available in the DoD COR Handbook.

1.11.1 Trafficking in Persons Requirements

The Contractor shall comply with FAR 52.222-50, Combating Trafficking in Persons.

Additional information about Trafficking in Persons can be found at the website for the Department of State’s Office to Monitor and Combat Trafficking in Persons:

http://www.state.gov/j/tip.

1.11.2 In accordance with the DoD COR Handbook section on Combating Trafficking in Persons, the COR(s) must inform the PCO if the Contractor/subcontractor and/or Contractor/subcontractor personnel fail to comply with the requirements of FAR 52.222.50.

The PCO must convey the information to DoD Combat Trafficking in Persons (CTIP) Law Enforcement and Support / Office of Under Secretary of Defense (OUSD) Personnel and Readiness (P&R) Defense Human Resources Activity (DHRA).

1.12 Environmental Management System (EMS): Executive Order (E.O.) 13423, Strengthening Federal Environmental, Energy, and Transportation Management, and E.O.

13514, Federal Leadership in Environment, Energy, and Economic Performance, establish the requirement for an EMS and obligate federal agencies to implement sustainable practices. In accordance with the Secretary of the Air Force (SAF) Policy Letter, Conformance with Air Force Environmental Management System (EMS) Requirements for Contracts Performed on Air Force Installations, dated 11 Dec 06, and the Air Force Materiel Command/Vice Commander (AFMC/CV) Policy Letter, Conformance with Air Force Environmental Management System (EMS) Requirements for Contracts Performed on Air Force Installations, dated 1 Aug 07, Contractor personnel who perform work on any USAF installation shall comply with the EMS requirements established by the installation.

These services shall be performed only at the Contractor’s facility; therefore, the EMS requirement does not apply.

1.13 Green Procurement Program (GPP): USD Memorandum, Establishment of the DoD Green Procurement Program, dated August 27, 2004, establishes the requirement for a GPP. In accordance with FAR 23.101, Sustainable Acquisition Policy / Definition, the GPP requirement applies to all acquisitions, including services, using U.S. Government

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appropriated funds. The GPP is a mandatory federal acquisition program that focuses on the purchase and use of environmentally-preferable products and services. In accordance with FAR 23.404, Agency Affirmative Procurement Programs, the GPP requires 100% of purchases of Environmental Protection Agency (EPA)-designated products, included in the Comprehensive Procurement Guidelines (CPG) list, contain recovered materials unless the item cannot be acquired competitively within a reasonable timeframe, meet appropriate performance standards, or be acquired at a reasonable price. The prime Contractor shall ensure subcontractors comply with the GPP requirement.

2.0 Assessment Management

2.1 Services Summary (SS) with method of surveillance: Table 2 shows the services summary with the method of surveillance.

Performance Objective

PWS Reference Performance Threshold Method of Surveillance

Repair assets to serviceable condition

1.0, 1.1, 4.2.1 The Contractor shall repair items IAW OEM specifications

Inspection of repair data documentation during intervals specified at the task order level accomplished by PMS and/or COR at the task order level. Inspection intervals shall not exceed quarterly inspection schedule.

Repair Deliveries, Turn Around Time (TAT)

1.1, 4.2.1 The Contractor shall repair 100% items, not approved as condemnation/BER, to serviceable condition within the established turnaround time. Routine delivery schedules shall be maintained with not more than one item late per month per delivery order; with that one item being delivered within 30 working days of scheduled time recognizing the maximum throughput clause of the contract.

Inspection of repair data documentation during intervals specified at the task order level accomplished by PMS and/or COR at the task order level. Inspection intervals shall not exceed quarterly inspection schedule.

Spares Deliveries, Production Lead Time

(PLT)

1.2, 4.2.2 Spares deliveries shall be completed IAW the timeframes established in individual orders. Routine delivery schedules shall be maintained with not more than on late delivery per delivery order; with that one being delivered within five working days of scheduled time.

Inspection of spares data documentation during intervals specified at the task order level accomplished by PMS and/or COR at the task order level. Inspection intervals shall not exceed quarterly inspection schedule.

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Performance Objective

PWS Reference Performance Threshold Method of Surveillance

Expedite repair and shipment of critical items

4.2.7.8, 4.2.7.9, 4.2.7.10

The Contractor shall electronically inform the Program Manager (PM)/ PMS of the estimated delivery date of the critical item(s). Mission Impaired Capability Awaiting Parts (MICAP) requirements: the Contractor shall propose a delivery schedule within five working days of identification.

SURGE requirements: the Contractor shall propose a delivery schedule within three working days of identification.

Inspection of repair data documentation during intervals specified at the task order level accomplished by PMS and/or COR at the task order level.

Provide prompt and accurate Contract Data Requirements List (CDRL) submittals

1.0, 1.1, 3.1.4, 3.3, 4.2.5, 4.2.5.1, 4.2.5.2 4.2.6, 4.2.7.6, 4.2.10 4.2.13.2, 4.2.13.3, 4.

4.3.1.2, 4.3.1.4, 4.3.

4.3.7.2, 4.4.1, 4.4.2, 4.5, 4.9.2

Contract Data Requirements List (CDRL) shall be submitted IAW the time period delineated on the DD Form 1423. Any errors shall be reworked and resubmitted within three business days of the findings and notification.

Corrections shall not exceed three resubmittal attempts.

COR inspection accomplished at task order level to monitor configuration changes;

summarized during intervals specified at the task order level. Inspection intervals shall not exceed quarterly schedule.

Provide timely and accurate reporting in

CAVAF.

3.3, 4.2.1 All CAVAF transactions shall be accomplished daily or as transactions occur basis. The following metrics will be monitored:

- GFM In- Transit

- Repairable GFM Accountability

- Assets Not on Contract

Inspection of the CAVAF system during intervals specified at the task order level accomplished by the PMS Seller. Inspection intervals shall not exceed quarterly inspection schedule.

Ensure Quality standards are met

1.1, 4.3.7.3 No more than three validated Material, Supply or Product Quality Deficiency Reports (PQDRs) per one hundred

(100) units produced.

Total % Joint Deficiency Reporting System validated PQDRs for all NSNs will be graded based on:

0>3% (Exceeded Metric) 3%>5% (Met Metric) >5% (Failed to Meet Metric)

COR at task order level monitors 100% PQDRs and provides a summary report at an interval specified at the task order level.

Inspection intervals shall not exceed quarterly inspection schedule.

Surveillance will be documented, at a minimum, quarterly by the COR(s) in the PAR.

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PWS Reference Performance Threshold Method of Surveillance

Maintain tracking and validation of Configuration Management

4.2.3, 4.2.4 Track and inform the cognizant System Engineer/PM of all configuration changes.

COR inspection at task order level to monitor configuration changes with intervals specified at the task order level. Inspection intervals shall not exceed quarterly inspection schedule.

Surveillance will be documented, at a minimum, quarterly by the COR(s) in the PAR.

Submit and maintain records of Engineering Change Proposal

4.2.3,4.2.4, 4.2.5, 4.2.5.1, 4.2.5.2

Notify the Government of all changes, including all substitute parts changes, through a Notice of Revision (NOR) within five calendar days of identification. If the Government has not been notified, the change(s) will not be implemented.

COR at task order level monitors 100% ECP and provides a summary report at an interval specified at task order level. Inspection intervals shall not exceed quarterly inspection schedule.

Surveillance will be documented, at a minimum, quarterly by the COR(s) in the PAR.

Mishap Notification and Reporting

4.9.2 No more than two Class C mishaps per

contract year. No more than one instance of late mishap notification per calendar year.

COR at task order level performs inspection of mishap reports at an interval specified at task order level. Inspection intervals shall not exceed quarterly inspection schedule.

Surveillance will be documented, at a minimum, quarterly by the COR(s) in the PAR.

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PWS Reference Performance Threshold Method of Surveillance

Adequate Proposal Determination

4.3.2.1

Contractor’s submitted task order proposal meets 100% of the items established in the Air Force Proposal Adequacy Checklist (AFPAC).

COR inspection of task order proposal accomplished at task order level to and summarized during intervals specified at the task order level; not to exceed quarterly inspection schedule.

Surveillance will be documented, at a minimum, quarterly by the COR(s) in the PAR.

Timeliness of Proposal Submission

4.3.2.2 Contractor submitted task order

proposal on or before the date agreed to by the multi-functional team.

Performance Assessment Reports (PARs), Corrective Action Reports (CARs), and Contract Performance Assessment Reports (CPARs) will be the instruments used to document untimely proposal submission and communicate the impacts caused.

COR inspection of PARs, CARs, and CPARs accomplished at task order level to monitor Proposal Submission and summarized during intervals specified at the task order level; not to exceed quarterly inspection schedule.

Surveillance will be documented, at a minimum, quarterly by the COR(s) in the PAR.

Table 2: Services Summary

2.2 COR Surveillance Folder: CORs will maintain a surveillance folder for each contract IAW Table 3. Minimum surveillance folder contents are as follows:

TAB Minimum Required Documentation

TAB A:

Applicable Copies of Contract Documents Conformed contract*, PWS, QASP, CDRLs, DD254(s), and the FC/FD written decision on mission essential requirements or signed QASP IAW this template.

* A conformed contract is the copy of the contract that incorporates all contract changes made from the basic contract award through the last contract modification into one document.

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TAB Minimum Required Documentation

TAB B:

COR Training/Designation and COR Leader Training

(1) Reference memo to the CORT Tool for the following documentation: COR

“QAPC-led” training documentation, COR “Contract Specific” training, COR nomination memo, COR designation memo, and termination of COR designation memo (if applicable).

TAB C:

Applicable performance documentation Applicable government and/or contractor-generated performance documentation (e.g., status reports, applicable CDRL deliverables, CAVAF, DCMA reports, etc.)

TAB D:

Inspection and Surveillance Official contract quality assurance inspection documents (e.g., Performance Assessment Report (PAR); Corrective Action Report (CAR); Customer Complaint Record (CCR), SDO’s Initial Contract Performance Review (a.k.a. 30-Day SDO review), annual SDO review, and the annual COR Supervisor Surveillance Folder Review Checklist) NOTE: see AFMC MP5337 to identify the cognizant SDO. SDO delegations are posted under the Contract Quality Assurance Resources section of the QA SharePoint site.

TAB E:

Other Documentation Payment document or payment memo (e.g., WAWF or alternate approved payment method--see contract terms); MFT meeting documentation (minutes and/or charts);

miscellaneous correspondence; and COR Transition Checklist (when applicable).

TAB F:

Applicable Contractor Plans e.g., Quality Control Plan; Health and Safety Plan; etc.

Table 3: Minimum Surveillance Folder components

2.3 Plan or process for Corrective Action (Performance Assessment Reports (PAR) and Corrective Action Reports (CAR)):

2.3.1 Unsatisfactory contractor performance will result in the COR(s) issuing a negative PAR. The COR(s) will prepare and forward the negative PAR to the PCO for submission to the contractor. The PCO will submit the negative PAR to the contractor for corrective action. In Section II of the negative PAR, the contractor shall explain the discrepancy and identify the corrective action they shall take to resolve it. The contractor shall sign and return the negative PAR to the PCO within 5 business days.

2.3.2 If repetitive negative PARs or a single negative PAR identifying critical contractor non-compliance are issued without satisfactory resolution, the COR(s) will initiate the CAR process. However, the MFT reserves the right to issue a CAR at any time based on the severity of the contractor non-compliance. The COR(s) will prepare a CAR and forward it to the QAPC for a control number and coordination. The QAPC will in-turn send the CAR to the PCO (courtesy copy to COR) for submission to the contractor. The PCO will submit the CAR to the contractor for corrective action. The Contractor shall sign and return the CAR, with corrective action plan, to the PCO for acceptance by the MFT by the suspense date listed in the CAR. The PCO will track/document the corrective action until the discrepancy is resolved, and the CAR will become part of the PCO contract file. If the CAR process fails to resolve the discrepancy, the PCO has the right to invoke the Inspection of Services clauses contained in the contract. When the CAR is closed, the MFT will notify the QAPC office.

PR: FD2060-13-00747 QASP 17

2.4 Method of Acceptance of Services: The contractor shall submit payment requests (invoices, receiving reports, or combos) and receipt/acceptance documents using the contract payment terms to the designated government person who will process contractor invoices for receipt/acceptance/payment. CDRL deliverables may be attached to a receiving report and submitted using the acceptance terms provided in the contract.

Separately priced CDRLs must be accepted in WAWF in order for the contractor to receive payment. WAWF information is available at https://wawf.eb.mil. Acceptance of Services:

In accordance with DFARS 252.232-7003, Electronic Submission of Payment Requests and Receiving Reports, the Contractor shall submit/process payment requests (invoices, Receiving Reports or combos) and Receipt/Acceptance documents via WAWF. CDRL deliverables may be submitted using WAWF or be submitted directly to Government personnel in accordance with the CDRL. The CDRL will determine submittal requirements; however, separately priced data must be accepted in WAWF in order for the Contractor to receive payment, and both separately priced and non-separately priced data must be accepted in WAWF in order for the contract line item to be closed out. Services will be accepted by the 408 SCMS/GULA assigned PMS.

PR: FD2060-13-00747 QASP 18

SIGNATURE PAGE: This is a customer-focused team instituted under the authority of the Air Force Executive Leadership. The team is composed of stakeholders in the acquisition and is responsible for the acquisition throughout the life of the requirement. By signing below, you are appointed to the MFT for this acquisition and accept the above responsibilities.

By signing below, you are identifying these services as not mission-essential in accordance with DFARS 252.237-7023 and AFI 10-403, paragraph 1.9.1.33.2. (Reference PWS paragraph 4.3.3.)

Margaret Padgett FC/FD (478) 926-3979 Date

Shanoria Jackson 408 SCMS/GULA Program Manager Date

Willicia Lawson 408 SCMS/GULA Production Management Specialist Date /Primary COR (478) 222-4672

Vivian McGhee 408 SCMS/GULA COR Supervisor (478) 222-2110 Date

X Helen Porter, FD2060-14-00747

AFSC/PZCA 478-1136

The QAPC signature above signifies guidance was provided to the MFT in the development of contract quality assurance requirements in accordance with AFFARS MP5346.103, paragraph 1.c.(2).

Lenora Pinkett AFSC/PZABB PCO (478) 926-7140 Date

Northrop Grumman Contractor Date

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