FD2060-13-00747_PWS_Final_released__15_Apr_14.pdf

PR: FD2060-13-00747 PWS 1

PERFORMANCE-BASED WORK STATEMENT (PWS)

for the

NORTHROP GRUMMAN CORPORATION - ENTERPRISE SUSTAINMENT CONTRACT

(REPAIRS, SPARES, & ENGINEERING SERVICES)

Purchase Request: FD2060-13-00747

DATE: 15 Apr 14

LEAD PREPARING ORGANIZATION

Air Force Sustainment Center

408 SCMS/GULA

235 Byron Street, Suite 19A

ROBINS AFB, GA 31098-1813

DISTRIBUTION STATEMENT D: - Distribution authorized to the Department of Defense and DoD contractors only: Administrative or Operational Use, 09 January 2012. Other requests shall be referred to 408 SCMS/GUEA, 235 Byron Street, Suite 19A, Robins Air Force Base, GA 31098-1813.

HANDLING AND DESTRUCTION NOTICE - Comply with distribution statement and destroy by any method that will prevent disclosure of the contents or reconstruction of the document.

PR: FD2060-13-00747 PWS 2

TABLE OF CONTENTS

1.0 DESCRIPTION OF SERVICES

1.1 REPAIRS

1.2 SPARES/BUYS

1.3 ENGINEERING SERVICES

1.3.1 TECHNICAL SERVICES SUPPORT

1.3.2 PROBLEM ASSESSMENT GROUP

2.0 SERVICES SUMMARY (SS)

3.0 GOVERNMENT FURNISHED PROPERTY, EQUIPMENT, MATERIAL, AND SERVICES

(GFP/GFE/GFM/GFS

3.1 GOVERNMENT FURNISHED PROPERTY/EQUIPMENT (GFP/GFE)

3.1.1 GFP/GFE LIST

3.1.2 GFP/GFE MAINTENANCE

3.1.3 TEST EQUIPMENT SPARES

3.1.4 CANNIBALIZATION OF GFP/GFE

3.1.5 GFP/GFE FOR REPAIR

3.2 REPORTING LOSS OF GOVERNMENT PROPERTY

3.2.1 DEFINITIONS

3.2.2 REPORTING LOSS OF GOVERNMENT PROPERTY

3.2.3 RETURN OF GOVERNMENT PROPERTY

3.2.4 GOVERNMENT SYSTEMS

3.3 COMMERCIAL ASSET VISIBILITY AF (CAVAF)

4.0 GENERAL INFORMATION

4.1 PLACE OF PERFORMANCE

4.2 TECHNICAL REQUIREMENTS

4.2.3 CONFIGURATION MANAGEMENT (CM)

4.2.4 CONFIGURATION CHANGE

4.2.5 ENGINEERING CHANGE PROPOSAL (ECP)

4.2.5.1 CLASS I ENGINEERING CHANGES

4.2.5.2 CLASS II ENGINEERING CHANGES

4.2.6 OBOSOLETE PARTS-DMSMS

4.2.7 ADDITIONAL SUSTAINMENT TASKS

4.2.7.1 RECEIVING INSPECTIONS/POST MAINTENANCE INSPECTIONS

4.2.7.2 COSMETIC VARIANCES

4.2.7.3 CORROSION

4.2.7.4 CLEANING

4.2.7.5 CLEAN ROOM

4.2.7.6 CALIBRATION

4.2.7.7 RE-TEST OK (RE-TOK)

4.2.7.8 SURGE/MICAP REQUIREMENTS

4.2.7.9 MICAP REQUIREMENTS

4.2.7.10 SURGE REQUIREMENTS

4.2.7.11 EARLY DELIVERIES

4.2.7.12 CANNIBALIZATION FOR REPAIR

4.2.7.13 COMPONENT REPLACEMENT POLICY

4.2.7.14 TEARDOWN, TEST, AND EVALUATION

4.2.8 UNFUNDED REPARABLE LRUs/SRUs

4.2.9 CONDEMNATION/BER

4.2.9.1 CONDEMNATION – FIXED TYPE REPAIR

4.2.9.2 CONDEMNATION – COST TYPE REPAIR

PR: FD2060-13-00747 PWS 3

4.2.9.3 AUTHORIZATION REQUESTS AND DISPOSITION

4.2.9.4 REPLACEMENT OF CONDEMNED ITEMS

4.2.10 REPAIRABLE INSPECTION REPORT

4.2.11 MARKING

4.2.12 FINISHING

4.2.13 TEST AND FINAL INSPECTION

4.2.13.1 POST REPAIR INSPECTION

4.2.13.2 ACCEPTANCE TESTING

4.2.13.3 TEST PROCEDURE QUALIFICATION

4.2.13.4 TEST PROCEDURES

4.2.13.5 ACCEPTANCE CRITERIA

4.2.13.6 POST-ACCEPTANCE SEAL

4.2.14 ASSESSMENTS AND CONSIDERATIONS

4.2.14.1 METRIC CONSIDERATIONS

4.2.14.2 CONSIDERATION OF REPAIR METRICS DUE TO DOWN TEST

EQUIPMENT

4.2.14.3 CONSIDERATION OF REPAIR METRICS DUE TO DMS

4.2.15 COUNTERFEIT PREVENTION PLAN

4.2.15.1 APPLICABILITY

4.2.15.2 DEFINITIONS

4.2.15.3 PARTS AVAILABILITY AND USE OF PARTS BROKERS

4.2.15.4 PROCUREMENT POLICIES

4.2.15.5 RISK ASSESSMENT

4.2.15.6 DETECTION AND AVOIDANCE RESPONSIBILITIES

4.2.15.7 TESTING AND VERIFICATION

4.2.15.8 CONFIGURATION IDENTIFICATION AND TRACEABLITY

4.2.15.9 COUNTERFEIT NOTIFICATION AND REPORTING

4.2.15.10 COUNTERFEIT PREVENTION TRAINING

4.3 OTHER REQUIREMENTS

4.3.1 MANAGEMENT SUPPORT

4.3.1.1 PROGRAM MANAGEMENT

4.3.1.2 PROGRAM MANAGEMENT REVIEWS

4.3.1.3 MEETINGS

4.3.1.4 COLLABORATIVE SUPPLY PLANNING (CSP)

4.3.1.5 SUB-CONTRACT MANAGEMENT

4.3.2 PROPOSALS

4.3.2.1 ADEQUATE PROPOSAL DETERMINATION AND SUBMISSION

4.3.2.2 TIMELINESS OF PROPOSAL SUBMISSION

4.3.2.3 COMPLETING THE AFPAC

4.3.3 PERFORMANCE OF SERVICE DURING CRISIS

4.3.4 INSPECTION OF SERVICES CLAUSE

4.3.5 ACCESS TO FACILITIES, PROPERTY AND DATA SYSTEMS

4.3.5.1 BASE ACCESS

4.3.5.2 COMMMON ACCESS CARDS

4.3.5.3 DATA SYSTEMS

4.3.6 GOVERNMENT SECURITY REQUIREMENTS

4.3.6.1 SECURITY REQUIREMENTS (UNCLASSIFIED)

4.3.6.2 GOVERNMENT SECURITY REGULATIONS

4.3.6.3 OPERATIONS SECURITY (OPSEC)

4.3.6.4 COMMUNICATIONS SECURITY (COMSEC)

4.3.6.5 SECURITY CLEARANCE

4.3.6.6 SECURITY INCIDENT OR VIOLATION

PR: FD2060-13-00747 PWS 4

4.3.6.7 SECURITY OF CONTRACTOR SYSTEM(s)

4.3.6.8 ACCESS TO GOVERNMENT SYSTEMS

4.3.6.9 ACCESS TO GOVERNMENT FACILITY

4.3.7 QUALITY SYSTEM-PRODUCT QUALITY DEFICIENCY REPORTS (PQDRs)

4.3.7.1 PQDR PROCESSING

4.3.7.2 PQDR DEFICIENCY REPORT

4.3.7.3 FOR ANY COST REIMBURSMENT TYPE REPAIR DELIVERY

ORDER (ONLY)

4.4 ITEM UNIQUE IDENTIFICATION (IUID) REQUIREMENTS

4.4.1 IUID MARKING PLAN

4.4.2 IUID MARKING ACTIVITY AND VERIFICATION REPORT

4.5 TRAVEL REQUIREMENTS

4.6 TRANSPORTATION AND STORAGE

4.6.1 MISDIRECTED SHIPMENTS

4.6.2 TRANSPORATION

4.6.3 SRU/LRU/TRU STORAGE

4.7 PACKAGING

4.8 PROCEDURE FOR INVOICING /PAYMENT/ACCEPTANCE

4.9 SAFETY REQUIREMENTS

4.9.1 CONTRACTOR COMPLIANCE

4.9.2 MISHAP NOTIFICATION

4.9.3 MISHAP INVESTIGATION

4.9.4 ELECTRO-STATIC DISCHARGE CONTROL

4.9.5 SAFETY PLAN

4.10 UNPLANNED CIRCUMSTANCES

4.11 OZONE DEPLETING SUBSTANCE/CHEMICALS (ODS/ODC)

4.12 GREEN PROCUREMENT PROGRAM

4.13 CONTRACTOR MANPOWER REPORTING

4.14 PROGRAM SHUT-DOWN

5.0 APPENDICES

5.1 Appendix A Acronyms

5.2 Appendix B Publications

5.3 Appendix C Contract Data Requirements List

5.4 Appendix D Forecast Repair Data

5.4 Appendix E Forecast Spares Data

PR: FD2060-13-00747 PWS 5

PROGRAM TITLE: The requirements described therein provide support for the sole source assets that are to be repaired or procured by Northrop Grumman Corporation (NGC). This is a follow on effort to continue the Corporate Contract support provided by NGC in support of various Electronic Warfare (EW) systems.

PURCHASE REQUEST #: FD2060-13-00747

DATE: 15 Apr 14;

1.0 DESCRIPTION OF SERVICES

This Performance-Based Work Statement (PWS) establishes Contractor level repairs, spares, and engineering services requirements for National Stock Number (NSN) items listed in Appendix D “Repairs” and Appendix E “Spares” of this document. The Contractor shall ensure items meet the Original Equipment Manufacturer (OEM) specifications and are provided to the Government in serviceable condition in the desired time frame. This contract consolidates the aforementioned requirements into a single, long-term contract that will provide a single consolidated contract vehicle that will improve responsiveness to warfighter demands and requirements. The period of performance will include five, twelve (12) month ordering periods from the date of award. The long-term goals of this PWS and subsequent corporate contract are to maximize the operational availability and reliability of systems and hardware while minimizing Government logistics support investments required to achieve desired system life cycle with predictable and affordable sustainment costs to the Air Force. This effort will significantly improve delivery times and lower total cost to the Government. All repairs, spares/buys, and engineering services CLINs that do not have established prices will require separate proposed and negotiated prices and shall be ordered via bi-lateral orders. Contract Data Requirements Listed (CDRL) items shall be submitted in accordance with (IAW) the time period delineated on the DD Form 1423.

Transmissions for corrections shall not exceed three resubmittal attempts. Foreign military Sales (FMS) requirements are authorized on an as needed basis.

1.1 Repairs

The Contractor shall provide all labor and material necessary to perform the work effort required under this PWS to return all repairable end items to a serviceable condition. Any item input for repair shall be output in the approved and qualified configuration as specified in each delivery order. The contractor is authorized to use Shop Replaceable Units (SRU) to complete the repair. Upon completion of the repair, the Government will obtain title to the replacement SRU assets and the Contractor shall retain the title to the returned/failed SRU assets. The extent of repair required to a SRU/ Line Replaceable Units (LRU)/ Test Replaceable Units (TRU) shall be determined by the required disassembly, bench test, system test, inspection, and any required calibration to ensure the repaired item efficiently performs its designed function. The Contractor shall certify that these items are tested and inspected to the OEM standards. (CDRL A001, DI-MGMT-80368A, Status Report) Repaired items shall be returned to serviceable condition unless approval has been granted for condemnation of equipment Beyond Economical Repair (BER) by the Procuring Contracting Officer (PCO).

PR: FD2060-13-00747 PWS 6

The Contractor shall have no more than three validated product quality deficiency reports per one hundred (100) units produced. Reparable assets shall remain of the same form, fit, and function as originally intended in order to allow interface with other systems unless changes are approved by the Government Engineer, in writing.

1.2 Spares/Buys

The Contractor shall manufacture all spares in accordance with contract requirements and OEM design documentation as called out under Contractor’s Part Number Drawing cited in the Order.

1.3 Engineering Services

The Contractor shall provide engineering support on an as-needed basis to the Government.

The scope of the engineering services will be limited to sustainment work where the Contractor is the only responsible source that can support the sole source NSNs that are on the basic contract. In support of this tasking, the Contractor shall respond with a preliminary budgetary estimate within ten working days. Any Engineering Service efforts considered under this contract will pertain only to NSNs already on the contract. The scope of engineering services permissible under this contract include CSAG-S (Consolidated Sustainment Activity Group - Supply), GSD (General Support Division), and TPS (Test Program Set) sustaining engineering projects (See 448th Supply Chain Management Wing (SCMW) Operating Instructions (OI) 63-118). All engineering services will be processed through individual bilateral task orders. Additionally, all engineering services task orders will be separately reviewed to determine/verify that the engineering service is truly sole source to the contractor in accordance with Federal Acquistion Regulation (FAR) 6.302-1.

Engineering services required in support of the NSNs listed herein, per the requirements described in individual task orders, shall be accompanied by a performance specification or performance-based statement of work.

1.3.1 Technical Services Support

The Contractor shall perform as needed tasks/travel to provide technical and/or test support in assisting the Government with installation, integration, and test of relevant NSNs or activities directed by the PCO/OPCO in support of the Contractor-Government working group meetings/discussions. Travel may be required to Government facilities or deployed locations.

1.3.2 Problem Assessment Group

The Contractor shall provide personnel and information as required to support a joint Contractor-Government working group that will identify, categorize, track and resolve issues that may arise with integration, reliability, safety, and functionality of relevant NSNs.

PR: FD2060-13-00747 PWS 7

2.0 SERVICES SUMMARY (SS)

PERFORMANCE

OBJECTIVE

PWS Reference PERFORMANCE THRESHOLD

Repair assets to serviceable condition

1.0, 1.1, 4.2.1 The Contractor shall repair items IAW OEM specifications

Repair Deliveries, Turn Around Time (TAT)

1.1, 4.2.1 The Contractor shall repair 100% items, not approved as condemnation/BER, to serviceable condition within the established turnaround time. Routine delivery schedules shall be maintained with not more than one item late per month per delivery order; with that one item being delivered within 30 working days of scheduled time recognizing the maximum throughput clause of the contract.

Spares Deliveries, Production Lead Time (PLT)

1.2, 4.2.2 Spares deliveries shall be completed IAW the timeframes established in individual orders.

Routine delivery schedules shall be maintained with not more than on late delivery per delivery order; with that one being delivered within five working days of scheduled time.

Expedite repair and shipment of critical items

4.2.7.8, 4.2.7.9, 4.2.7.10

The Contractor shall electronically inform the Program Manager (PM)/ PMS of the estimated delivery date of the critical item(s).

Mission Impaired Capability Awaiting Parts (MICAP) requirements: the Contractor shall propose a delivery schedule within five working days of identification.

SURGE requirements: the Contractor shall propose a delivery schedule within three working days of identification.

Provide prompt and accurate Contract Data Requirements List (CDRL) submittals

1.0, 1.1, 3.1.4, 3.3, 4.2.5, 4.2.5.1, 4.2.5.2, 4.2.6, 4.2.7.6, 4.2.10, 4.2.13.2, 4.2.13.3, 4.3.1.1 4.3.1.2, 4.3.1.4, 4.3.1.5.1, 4.3.7.2, 4.4.1, 4.4.2, 4.5, 4.9.2

Contract Data Requirements List (CDRL) shall be submitted IAW the time period delineated on the DD Form 1423. Any errors shall be reworked and resubmitted within three business days of the findings and notification. Corrections shall not exceed three resubmittal attempts.

Provide timely and accurate reporting in CAVAF.

3.3, 4.2.1 All CAVAF transactions shall be accomplished daily or as transactions occur basis. The following metrics will be monitored:

- GFM In- Transit

- Repairable GFM Accountability

- Assets Not on Contract

PR: FD2060-13-00747 PWS 8

Ensure Quality standards are met

1.1, 4.3.7.3 No more than three validated Material, Supply or Product Quality Deficiency Reports (PQDRs) per one hundred (100) units produced.

Total % Joint Deficiency Reporting System validated PQDRs for all NSNs will be graded based on:

0>3% (Exceeded Metric) 3%>5% (Met Metric) >5% (Failed to Meet Metric)

Maintain tracking and validation of Configuration Management

4.2.3, 4.2.4 Track and inform the cognizant System Engineer/PM of all configuration changes.

Submit and maintain records of Engineering Change Proposal

4.2.3,4.2.4, 4.2.5, 4.2.5.1, 4.2.5.2

Notify the Government of all changes, including all substitute parts changes, through a Notice of Revision (NOR) within five calendar days of identification. If the Government has not been notified, the change(s) will not be implemented.

Mishap Notification and Reporting

4.9.2 No more than two Class C mishaps per

contract year. No more than one instance of late mishap notification per calendar year.

Adequate Proposal Determination

4.3.2.1

Contractor’s submitted task order proposal meets 100% of the items established in the Air Force Proposal Adequacy Checklist

(AFPAC).

Timeliness of Proposal Submission

4.3.2.2 Contractor submitted task order proposal on

or before the date agreed to by the multi-functional team. Performance Assessment Reports (PARs), Corrective Action Reports (CARs), and Contract Performance Assessment Reports (CPARs) will be the instruments used to document untimely proposal submission and communicate the impacts caused.

3.0 GOVERNMENT FURNISHED PROPERTY, EQUIPMENT, MATERIAL, and

SERVICES (GFP/GFE/GFM/GFS)

3.1 GOVERNMENT FURNISHED PROPERTY/EQUIPMENT (GFP/GFE):

Government Property/Services is authorized IAW Appendix B of the contract. Contractors shall report any type of loss of Government property IAW all applicable Government property terms and conditions provided in the contract. Government property shall be dispositioned in accordance with the Government property plan or at the direction of the cognizant Government property administrator.

PR: FD2060-13-00747 PWS 9

3.1.1 GFP/GFE List: A list of non-stock listed GFP/GFE will be provided in Appendix B of the contract. The GFP/GFE property shall be revised, as required, during the Contract as materials are selected and utilized in the repair process, and re-supplied under the Over and Above (O&A) Contract Line Item Number (CLIN). All such unused/remaining materials shall revert to Government custody upon completion or termination of the Contract. Disposition instructions will be provided by the Government.

3.1.2 GFP/GFE Maintenance: In accordance with FAR Clause 52.245-1 “Government Property,” the Contractor shall provide regular and preventive maintenance on all GFP/GFE, to include regular calibration of GFE test equipment at no additional cost. In the event of a non-routine repair action necessary, the Contractor shall immediately advise the Defense Contract Management Agency (DCMA), who will validate the need for repair and submit a proposal to the Administrative Contracting Officer (ACO). The ACO will advise the Contractor on a course of action to remedy the problem and will consider an equitable adjustment to the contract pursuant to the aforementioned clause.

All costs incurred, exceeding normal maintenance and calibration, in repairing GFP/GFE will be made using the O&A Contract Line Item Number (CLIN).

3.1.3 Test Equipment Spares: The O&A CLIN will be used to fund test equipment spares identified by the Contractor at the time of failure.

3.1.4 Cannibalization of GFP/GFE: The Government will allow the Contractor to cannibalize GFP/GFE including assemblies or parts removed from a repair candidate item during the repair process for use on other GFP/GFE to restore units back to a serviceable condition in order to meet SRU, LRU, and TRU specifications. The Contractor shall use internal measures to track items cannibalized between GFP/GFE units. Upon contract termination, the Contractor shall comply with requirements in FAR 52.245-1 and provide to the Government a final inventory of all GFP/GFE remaining in Contractor’s possession (CDRL A001, DI-MGMT-80638A, Status Report).

3.1.5 GFP/GFE for repair: The Contractor shall furnish all material and parts necessary for repair of the end item with the exception of the GFP/GFE found in Appendix B of the contract.

3.2 REPORTING LOSS OF GOVERNMENT PROPERTY:

3.2.1 Definitions. As used in this clause—

“Government property” is defined in the clause at FAR 52.245-1(a), Government Property. “Loss of Government property” means unintended, unforeseen, or accidental loss, damage, or destruction of Government property that reduces the Government’s expected economic benefits of the property. Loss of Government property does not include purposeful destructive testing, obsolescence, normal wear and tear, or manufacturing defects. Loss of Government property includes, but is not limited to: Items that cannot be found after a reasonable search; Theft; Damage resulting in unexpected harm to property requiring repair to restore the item to usable condition; or Destruction resulting from incidents that render the item useless for its intended purpose or beyond economical repair.

“Unit acquisition cost” means—

PR: FD2060-13-00747 PWS 10

a. For Government-furnished property, the dollar value assigned by the Government and identified in the contract; and

b. For Contractor-acquired property, the cost derived from the Contractor’s records that reflect consistently applied generally acceptable accounting principles.

3.2.2 Reporting loss of Government property.

a. The Contractor shall use the Defense Contract Management Agency (DCMA) eTools software application for reporting loss of Government property. Reporting value shall be at unit acquisition cost. The eTools “Lost Theft Damaged Destroyed (LTDD) of Government Property” toolset can be accessed from the DCMA home page External Web Access Management application at http://www.dcma.mil/aboutetools.cfm.

b. Unless otherwise provided for in this contract, the requirements of paragraph (b)

(1) of this clause do not apply to normal and reasonable inventory adjustments, (i.e., losses of low-risk consumable material such as common hardware), as agreed to by the Contractor and the Government Property Administrator. Such losses are typically a product of normal process variation. The Contractor shall ensure that its property management system provides adequate management control measures, (e.g., statistical process controls), as a means of managing such variation.

c. The Contractor shall report losses of Government property outside normal process variation (e.g., losses due to theft; inadequate storage; lack of physical security; or “Acts of God”).

d. This reporting requirement does not change any liability provisions or other reporting requirements that may exist under this contract including the provisions of FAR 52.245-1 (h) – Contractor Liability for Government Property.

3.2.3 Return of Government Property: All GFP remains the property of the Government and shall be returned to the Government upon completion of the contract/order. All GFP shall be returned to the Government in the condition code provided unless approved in advance by the Procuring Contracting Officer (PCO). All material generated under the contract/order becomes the property of the Government and shall be returned to the Government upon completion of the contract/order. All Department of Defense (DD) Form 1423, Contract Data Requirements List (CDRL), deliverables become the property of the Government upon receipt.

3.2.4 Government Systems(s): The Government will provide Contractor personnel access to systems necessary to perform tasks under the contract/order. The Contractor shall ensure Contractor personnel who require access to an unclassified or classified Automated Information System (AIS) have the appropriate background check and/or security investigation conducted. The Government will provide system access subject to approval of the DD Form 2875, System Authorization Access Request (SAAR). Upon completion/termination of the contract/order or transfer/termination of Contractor personnel, the system account will be closed.

PR: FD2060-13-00747 PWS 11

3.3 COMMERICAL ASSET VISIBILITY AF (CAVAF):

3.3.1 The contractor shall report using the Commercial Asset Visibility (CAVAF).

(CDRL A002, Data Item Description, DI-MGMT-81634B). The contractor shall provide data related to the tasks and efforts conducted for each repairable unit. If CAVAF training is required, send an email to: 406scms.cav.af.ar@robins.af.mil. The contractor shall conduct production reporting on a daily or as transactions occur basis. The contractor shall obtain a valid DoD PKI certificate to log into CAVAF. Each user shall be required to have a "medium assurance certificate." Each contractor employee accessing CAVAF will need an External Certificate Authority (ECA) Medium Token Assurance (Federal Information Processing Standards (FIPS) 140 Level 2. Registration Authority): A "Medium Token Assurance" certificate is a hardware based certificate, and is stored on a FIPS 140-2 Level 2 or higher cryptographic device (either a Smart Card or a USB device). This is a portable certificate and can be used on any computer where the utilities drivers have been installed. A Medium Token Assurance certificate is a higher assurance level certificate than a software based certificate. Identity proofing must be done in-person, but can be performed by an ECA Registration Authority, Trusted Agent, Notary, or Authorized DoD Employee (outside the United States).

3.3.2 Reports generated from the Commercial Asset Visibility Air Force (CAVAF) data system will be reviewed by HQ AFMC and 638 Supply Chain Management Group.

Noncompliance of CAVAF reporting will be addressed and documented at Program Management Reviews (PMRs) or at separate meeting(s) as designed by the Government Program Manager. The contractor shall enter the receipt of all government property upon arrival within one day of receipt. Accountability of all government items at the contractor's facility shall be visible for tracking in CAVAF. Reporting shall ensure accountability for Government Furnished Material (GFM), In-Transit, repairable GFM, and assets that are not on Contract. Collected metrics will used to document performance. The Contractor shall notify the Government of any personnel changes impacting supplier reporting performance. Any delayed entries shall not exceed three calendar days and no more than one late entry per Performance Assessment Report (PAR) will be acceptable.

4.0 GENERAL INFORMATION:

The information contained in this section is not intended to be all inclusive or to detract from procedures outlined in specifications and other directives listed in Appendix B of this PWS.

Workmanship shall be in accordance with applicable technical orders and Contractor’s standard repair procedures/acceptance criteria in accordance with Contractor’s established procedures and practices per ISO 9002.

4.1 PLACE OF PERFORMANCE: The place of performance of this contract will be a combination of U.S. Government installations at Robins, Tinker, or Hill Air Force Bases, and Contractor facilities. In the event that access to Government facilities is needed, see provision provided in paragraph 4.3.6.9. The Contractor can request access to Government facilities on a case by case basis during the fulfillment of requirements contained in this

PWS.

4.2 TECHNICAL REQUIREMENTS:

PR: FD2060-13-00747 PWS 12

4.2.1 The Contractor shall perform all actions necessary to repair and return the end items to a serviceable condition, including updating to the latest hardware/software configuration, approved and funded by the Government. The extent of repair required to assure a serviceable end item efficiently serves its intended purpose shall be determined by the inspection, test, bench check, and required disassembly of items received for repair. Items submitted for repair shall be beyond the ability of field level skill.

The Contractor shall repair 100% items, not approved as condemnation/BER, to serviceable condition within the established turnaround time. Routine delivery schedules shall be maintained with not more than one item late per month per delivery order; with that one item being delivered within 30 working days of scheduled time recognizing the maximum throughput clause of the contract. In order to accurately calculate TAT, the asset will be considered inducted on the date it was received in CAVAF. Items shall be entered into CAVAF no later than ten working days after the asset arrives at the contracting facility for the purpose of accountability.

4.2.2 The contractor shall perform all actions necessary to produce the end items/spares in accordance with the timeframes established in individual orders. Spares deliveries shall be completed IAW the timeframes established in individual orders. Routine delivery schedules shall be maintained with not more than on late delivery per delivery order; with that one being delivered within five working days of scheduled time.

4.2.3 Configuration Management (CM)

The Government has the responsibility to ensure operating forces are provided with correctly “configured” hardware, software, and the information necessary to operate and maintain them effectively. The Government will maintain configuration management and oversight of all end items. The contractor shall notify the Government of all changes, including all substitute parts changes, through a Notice of Revision (NOR) within five calendar days of identification. If the Government has not been notified, the change(s) will not be implemented. The contractor shall track and inform the cognizant System Engineer/PM of all configuration changes. All changes/modifications shall be authorized by the Government Configuration Control Board (CCB). The Contractor’s TAT time period shall be suspended during the time required for Government consideration and approval of submitted Engineering Change Proposals (ECPs). Work performed shall be IAW the Contractor's engineering directives, internal drawings/procedures or Government approved Contractor verification test procedures. Original design of the SRU/LRU/TRU shall not be changed, modified, or altered unless such changes are specified by publication/directives listed in Air Force technical manuals or authorized in writing by the Ordering Procurement Contracting Officer (OPCO). The Contractor may be permitted to interchange new and reworked components in order to meet the contract delivery performance as long as reliability is not degraded. The Contractor shall make engineering directives, internal drawings/procedures, or Government approved verification test procedures available for Government on-site review when requested by the Government. The Contractor shall track all configuration changes.

4.2.4 Configuration Change

Configuration changes shall be made only when approved by the Government. The Contractor shall inform the cognizant System Engineer/PM of all configuration changes.

PR: FD2060-13-00747 PWS 13

Examples of such changes are ECPs generated as a result of diminishing sources, reliability and maintainability, safety, and preferred spares. Configuration records shall be maintained which readily and systematically account for changes from the baseline configuration. The Contractor’s TAT time period shall be suspended during the time required for Government consideration and approval of submitted configuration change requests.

4.2.5 Engineering Change Proposal

When development of a formal ECP is recommended by the Contractor, the Contractor shall submit the ECP to the OPCO/Program Office for review. Upon submission, the OPCO shall inform the appropriate Government entity of any change notice, engineering change notice, design change notice, engineering order, or specification change that would affect the configuration of an item. ECPs submitted shall be technically accurate, complete, clearly written, and systematically account for the proposed configuration changes. The ECP shall contain a technical solution write up, program plan, and detailed pricing. It shall be in sufficient detail to provide information needed for proper evaluation and determination of requirements for actual modification. (CDRL A003, DI- CMAN-80639C, Engineering Change Proposal). Any changes made without written approval from the Contracting Officer (CO) may require removal at the Contractor’s expense. Once a change has been implemented, including any substitute part changes, the Contractor shall notify the Government through Notice of Revision (NOR) within five calendar days of identification. The NOR is forwarded to the custodian of each specification, drawing, associated list, or other applicable document(s) so they can make the required documentation changes. If the Government has not been notified, the change(s) will not be implemented.

(CDRL A004, DI-CMAN-80642C, Notice of Revision (NOR)).

4.2.5.1 Class I Engineering Changes

Class I Engineering Changes are major changes that impact the Form, Fit, Function, and Interface of the item. Implementation of Class I changes are beyond the scope of this contract. However, the Contractor shall be required to propose Class I Engineering Changes as required (such as for the proposed resolution of a Diminishing Manufacturing Sources and Material Shortages (DMSMS) issue). CDRL A003, DI-CMAN-80639C, Engineering Change Proposal (ECP)

4.2.5.2 Class II Engineering Changes

The Contractor shall obtain Government concurrence on the classification of the change, concurrent with the release of the change for Class II engineering changes.

The Contractor assumes total risk for the implementation of the changes prior to notification of Government concurrence. Class II changes will be forwarded to the OPCO (CDRL A003, DI-CMAN-80639C, Engineering Change Proposal).

4.2.6 Obsolete Parts-DMSMS

The Contractor shall notify the Government of obsolete part conditions within five working days of identification and make recommendations, including last-time buy opportunities and any redesign that may ensue. The Contractor shall identify any obsolescence and DMSMS issues that arise during the course of this contract.

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The contractor shall be responsible for conducting a comprehensive DMSMS and obsolescence program for Class II form, fit, function replacement items needed to complete repair of the asset. This program shall include identification, analysis, and resolution for Class II DMSMS and obsolescence. If the aforementioned analysis determines that there is no feasible Class II change that will resolve the issue(s), the Contractor shall recommend a course of action. Replacement parts shall be recommended to minimize impact. Requests for funding and all related issues will be directed through the OPCO (CDRL A005, DI-MGMT-81941, Obsolescence Alert Notice).

4.2.7 Unfunded Reparable LRUs/SRUs: Should the Contractor have reparable LRUs/SRUs on hand for which an order has not been issued, he should notify the OPCO/Government for disposition instructions and/or to fund the order.

4.2.7 ADDITIONAL SUSTAINMENT TASKS

4.2.7.1 Receiving inspections/post maintenance inspections: The Contractor shall inspect installed quality seals as part of their incoming inspection requirements and post maintenance inspection requirements.

4.2.7.2 Cosmetic Variances: Finish variances, scratches, minor blemishes and/or discolorations not affecting operational functions shall not be considered a defect or failure of the repaired unit to meet or be determined to be in a serviceable condition.

Contractor shall have no responsibility to correct such cosmetic variances unless specifically directed to do so by the OPCO in a funded order, or through language in such order authorizing compensation to Contractor under the O&A CLIN.

4.2.7.3 Corrosion: During inspection and functional test, the presence of corrosion on components or chassis units shall constitute reason for more thorough disassembly and inspection. Corrosion removal and treatment of affected areas shall be accomplished in accordance with the Contractor’s established corrosion control plans or Contractor’s procedures.

4.2.7.4 Cleaning: Cleaning of a unit will be accomplished to remove all foreign matter such as, but not limited to, dust, grease, loose solder, and corrosion in accordance with the Government approved Contractor’s established corrosion control plans or Contractor procedures.

4.2.7.5 Clean Room: When required by OEM specifications, the Contractor shall maintain, as applicable, an industry-standard clean room (appropriate air-filtration, dust, particulate, humidity, temperature control, etc.) that is adequate to effectively repair/modernize items, subassemblies, and components.

4.2.7.6 Calibration: Calibration standards for test equipment used in the repair sell-off phase must be traceable to the National Institute of Standards and Technology in accordance with ANSI/NCSL Z540.3. All test and measurement equipment shall be verified to have a current calibration prior to use at such intervals and in that manner described under Contractor’s established calibration procedures.

4.2.7.7 Re-Test OK(RE-TOK): In the event that a repairable item is received by the Contractor that re-tests “OK,” and it is separately priced, the Contractor shall notify the Government, and a replacement item shall be provided to the Contractor for repair.

4.2.7.8. SURGE/ MICAP Requirements: In the event that a repairable item is required by the Government on an emergency basis to fill MICAP/SURGE backorders, the OPCO/Ordering Program Manager (OPM) will notify the Contractor in writing (e-mail preferred) as soon as the need is identified. In these situations, the Contractor shall use

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any means possible to expedite the repair process to meet Government SURGE and MICAP requirements.

4.2.7.9 MICAP Requirements: The Contractor shall electronically provide to the PM/PMS a delivery schedule within five working days of identification of the MICAP spare requirement.

4.2.7.10 SURGE Requirements: The Contractor shall electronically provide to the PM/PMS a delivery schedule within three working days of identification for the SURGE spare requirement.

4.2.7.11. Early Deliveries: The Contractor is authorized to deliver early, or to complete performance of this contract prior to the time set forth in the schedule provided at no additional cost to the Government.

4.2.7.12 Cannibalization for Repair: The Contractor is authorized to perform cannibalization actions of like items to expedite repair turnaround time on critical items.

Assets associated with requirements from other countries will not be interchanged or substituted for Government piece parts or spares.

4.2.7.13 Component Replacement Policy: Replacement components (consumables) used in the repair of an item shall be newly manufactured (unless being cannibalized) and shall equal or exceed the specification requirements of the original material or part, unless specific exemptions are granted with prior government approval in writing via the OPCO.

Components that are element of a set will be replaced with the equivalent component set and not by the individual part unless granted approval is approved by the Government.

4.2.7.14 Teardown, Test, and Evaluation (TT&E): The Contractor shall perform TT&E on reparable assets received to identify necessary repairs.

4.2.8 Condemnation/BER

The Contractor shall be required to repair all items unless the OPCO provides direction in writing that a particular item is excluded from these requirements. Request for condemnation shall be submitted through the OPCO and finally to the applicable PM for approval/disapproval if the unit falls into one of the criteria specified below:

4.2.8.1 If repair is done on a fixed price type basis, the Government will make a decision regarding the condemnation of the asset if physical damage destroys 75% of the physical and electrical integrity of the unit (i.e. crushed).

4.2.8.2 If repair is done on a cost type basis, the Government will make a decision regarding the condemnation of the asset if the expected cost of repair exceeds 75% of the replacement cost of the item.

4.2.8.3 Authorization Requests and Disposition: Request for such authorization, or condemnation disposition, shall be submitted through the OPCO and finally to the applicable PM for approval/disapproval if the unit falls into one of the criteria specified below:

a. If repair is accomplished on a fixed price type basis, the Government shall determine the disposition of the asset if damage destroys 75% of the physical and electrical integrity of the unit (i.e. crushed).

b. If repair is accomplished on a cost type basis, the Government shall determine the disposition of the asset if the expected cost of repair exceeds 75% of the replacement cost of the item as listed in DO43A.

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All items condemned that contain precious metals, identified in the contract spare and repair listing, (silver, gold, platinum, rhodium, iridium, osmium, ruthenium, scrap bearing such metals) and items containing recoverable quantities thereof shall be reported to the Defense Reutilization and Marketing Service (DRMS), Federal Center, 74 N. Washington, Battle Creek, MI 40917-3084 for disposition instructions.

4.2.8.4 Replacement of Condemned Items: The Government is authorized to replace end items with repairable end items of the same NSN, part number, and variant number. Items condemned under the provisions of the contract shall be replaced by reparable assets provided by the Government from within existing inventory for repair at no additional cost to the Government beyond those costs identified in Appendix D of the PWS. Ordering program offices may determine to have condemned inventory kept at the Contractor's facility at the discretion of the Contractor. Contractor’s TAT time period shall be restarted with the receipt of replacement for a condemned item.

4.2.9 Repairable Inspection Report

Each item shall be inspected and evaluated until the failure or malfunction of the item is isolated and identified, or the item tests okay, “Re-TOK,” or is determined to be BER.

Upon identification of a fault (other than Re-TOK or BER), the item will be successfully repaired and tested. The Contractor ordinarily documents and maintains a record by serial number of all failures and actions taken. If required by the engineering authority, the Contractor shall provide a copy of such documented record. This requirement may be satisfied by providing a copy of the completed Return Materials Authorization Form, Traveler Report, or other Contractor documentation that is applicable (CDRL A006, DI- ILSS-80386, SRU/LRU/TRU Repairable Item Inspection Report (RIIR).

4.2.10 Marking: Asset marking shall be performed in accordance with the appropriate item specification drawing and the current version of the appropriate MIL-Specification for marking.

4.2.11 Finishing: Asset finishing shall be performed in accordance with the appropriate item specification drawing and per paragraph 4.2.7.2, Cosmetic Variance.

4.2.12 Test and Final Inspections:

4.2.12.1 Post Repair Inspection: The Contractor shall inspect, service, test, and check the completed items in accordance with established procedures to ensure items meet operational standards called out on item drawings, prior to delivery to the Government for acceptance.

4.2.12.2 Acceptance Testing: Acceptance testing shall be performed on 100% of deliverable items in accordance with the Government approved Contractor’s established Acceptance Test Procedures (ATP) or the Government approved test specification. Acceptance test data reports shall be provided if required [see: Para. # 4.2.12.3, # 4.2.13.4, # 4.2.13.5 (CDRL A007, DI-NDTI-80809B, Test/Inspection Report).

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4.2.12.3 Test Procedure Qualification: The Contractor shall utilize ATPs already possessed and utilized in the normal course for repair. If requested, the Contractor shall be required to generate or modify the ATP. ATP qualification, if applicable, shall consist of specific requirements which will be stipulated in the applicable delivery order. The negotiated schedule for the ATP generation or modification shall be included in the delivery order. Delivery of affected items shall not occur prior to the Government approval of the ATP qualification activity (CDRL A008, DI-NDTI- 80603A, Test Procedure).

4.2.12.4 Test Procedures: When required at time of delivery order issuance via CDRL (and included in Contractor’s price as a separate CLIN), the Contractor shall prepare and submit for Government approval, an ATP in accordance with the requirements of this PWS, the CDRL, the specification/drawing and/or Purchase Description Specification (PDS) for each part number listed. Otherwise, the Contractor shall test the item using the established ATP. If required by CDRL and if no provisions for acceptance testing are contained in the referenced documents, the Contractor shall propose an ATP based upon current evaluation of the item, including all components, sub-components and assemblies. The ATP shall include procedures that verify item performance, functionality, quality, and reliability as specified in the item drawing, and include Environmental Stress Screening (ESS) for each part number.

4.2.12.5 Acceptance Criteria: Acceptance criteria will be deemed to have been met when each repaired item has met all of the applicable specification requirements, taking into consideration the age and normal degradation of the asset, under the conditions imposed by the provisions of its ATP. The conditions of classifying a test as a success or failure shall be in accordance with the following:

a. Success: A test shall be classified as a success when the operational performance and other objectives established for a specific test have been successfully demonstrated under the test environment conditions specified and the performance is within specified limits of the item’s ATP.

b. Failure: A test shall be classified as a failure if it does not meet all the requirements for success as defined above.

4.2.12.6 Post-Acceptance Seal: Upon completion of final tests, Government inspection, and acceptance, the Contractor shall seal all ports, vents, and openings with plugs, caps, and plates or enclose in sealed plastic bag as applicable to prevent the entry of foreign matter or contamination into the repaired item; and also, install plugs and caps, which meet the requirements of NAS-847 for any electrical connectors to prevent damage during handling and shipment.

4.2.13 ASSESSMENTS and CONSIDERATIONS

While performing work, the contractor shall adhere to the metrics set forth in this PWS.

The Contracting Officer’s Representative (COR) will assess the performance of the contractor with respect to this PWS and the SS therein.

4.2.13.1 METRIC CONSIDERATIONS

When assessing the metrics such as TATs and PLTs, consideration will be given to applicable factors, such as those listed in FAR 11.402(a).

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4.2.13.2 Consideration of Repair Metrics Due to Down Test Equipment The Contractor shall not be held liable for meeting Repair and MICAP metrics for an SRU/LRU/TRU when any Government furnished test equipment for that SRU/LRU/TRU is unserviceable due to lack of parts or if awaiting tester modifications/upgrades. Repair and MICAP metrics will stop when the Contractor notifies the Government of unserviceable test equipment. Metrics will begin five working days after the Contractor receives the necessary parts to return at least one Government furnished test equipment back to a serviceable condition. If required, the Contractor shall submit an O&A proposal within 45 working days of initial notification. Proposal development costs shall be chargeable to the O&A proposal. If a proposal is not received within 45 working days, the metrics will resume until proposal is submitted.

4.2.13.3 Consideration of repair metrics due to DMS

In the event the Contractor determines that, for reasons beyond its control, a current qualified supplier of material for this contract, or a supplier under subcontract to supply product for this contract, will not be able to furnish the product necessary for the Contractor to meet the terms of its contract, the Contractor will notify the OPCO and PM in writing within 30 working days. In any event, within 90 working days of identifying the existence of a Diminishing Manufacturing Source (DMS) issue, the Contractor shall provide to the OPCO a budgetary estimate of the impact resulting from providing the required product, including, but not limited to, the cost of preparation, start‐up and/or qualification of an alternate supplier, submittal or implementation of any resulting ECPs and related activities. After notification of the DMS issue, the Contractor will work with the Government to develop a mutually agreeable DMS resolution plan. Note: Any actions identified under this Para. #4.2.14 shall automatically stop the metric clock for those days measured from Contractor’s notification of intent to submit a request under these provisions until Government’s response.

4.2.14 COUNTERFEIT PREVENTION PLAN (CPP)

The Contractor shall establish policies and procedures to avoid, detect, mitigate and disposition counterfeit electronic parts to prevent such parts from entering the USAF/DoD supply chain. These policies and procedures shall be documented in a CPP for submission and approval in accordance with Data Item Description (DID) DI-MISC- 81832 and accomplished for all specified contract items. DI-MISC-81832 is applicable to Parts, Material and Processes Selection (PMPS) associated with delivery of systems and assemblies to the USAF and DoD. The requirements established by DI-MISC-81832 also apply to electronics components procured in sustainment of such systems and assemblies.

The requirements of the recently DoD-adopted SAE 5553, Aerospace Standard (AS), Counterfeit Electronics Parts; Avoidance, Detection, Mitigation, and Disposition shall also apply (CDRL A009, DI-MISC-81832, Counterfeit Prevention Plan).

At a minimum, the CPP shall address:

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4.2.14.1 Applicability. The Contractor shall identify all business locations and programs to which the CPP applies. The CPP shall address materials, hardware, electronic parts, and procured assemblies.

4.2.14.2 Definitions. The Contractor shall utilize definitions per AS 5553 to ensure consistency. Any contractor-derived definitions must be included in an appropriate CPP appendix or annex (Ref. AS5553, paragraph 3, 3.1, 3.2, 3.3, appendix H).

4.2.14.3 Parts Availability and Use of Parts Brokers. The Contractor shall not procure materials, systems, assemblies, subassemblies or parts from parts brokers when available from Original Manufacturers (OM) or their authorized distributors. In cases where materials, systems, assemblies, subassemblies or parts are no longer available from the OM or their authorized distributors, procurement from Brokers may be authorized as defined by the Contractor’s policy and their CPP (Ref. AS5553, paragraph 4.1.1, 4.1.2.e., appendix A).

4.2.14.4 Procurement Policies. The Contractor shall provide and implement policy directing development and implementation of business practices and procedures, and processes to prevent procurement of counterfeit materials and parts. The Contractor shall identify the appropriate office(s), business units, functional organizations, and programs, which shall have responsibility for development, maintenance and implementation of the CPP. The CPP shall identify the specific roles and responsibility for each (Ref. AS5553, paragraph 4.1.2, 4.1.3, appendix B, C, D).

4.2.14.5 Risk Assessment. The contract shall address the risk of using unknown sources and or unauthorized suppliers in the CPP. Application or technical risk assessments shall establish the effect that counterfeit parts may have on performance.

Vendor or source of supply risk assessments shall establish the potential for obtaining counterfeit parts. Using any risk analysis tool acceptable to the Government, the Contractor shall conduct a risk assessment based upon item characteristics and how likely it is that a counterfeit part will be received. The Contractor shall identify and describe in the CPP how parts are selected for assessment and what risk is acceptable based upon the parts design, construction, material and functional requirements.

As a minimum, analysis shall be completed for flagging high risk items,…