QASP.pdf

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Quality Assurance Surveillance Plan for

AC-130U GUNSHIP INTEGRATED SUSTAINMENT SUPPORT (AGISS) PROGRAM

3 Feb 15

1.0 Performance Management

1.1 Objective(s)

Objective(s): This Performance-based Work Statement (PWS) describes the services required to provide Logistics Sustainment and Support Services for the Special Operations Forces (SOF) AC-130U Gunship. Logistics Sustainment and Support Services are required to meet operational needs and end-user expectations at the best value and acceptable risk to the Government. These services include eight (8) line items of support are required for development, modification, sustainment and maintenance of the AC-130U Gunship. The line items are as follows: (1) Contractor Furnished Materials (CFM) and Contractor Acquired Property (CAP), (2) Contractor Inventory Control Point (CICP) Functions, (3) Configuration Management Accounting (CMA), (4) Field Service Representatives (FSR) Aircraft Maintenance, (5) Intermediate Level Repair (ILR), (6) Over and Above (O&A), (7) Travel and Per Diem (T&PD), and (8) Data (Contract Data Requirements List (CDRL). The objective is to meet operational needs and exceed end-user expectations at the best value and acceptable risk to the Government by maintaining selected avionics and gun equipment.

Technical Services are required to support many aspects of this PWS. CMA is crucial to the Government’s ability to apply rigorous Systems Engineering. FSRs are essential to assisting aircraft maintenance personnel and AFLCMC/WIUAA staff in maximizing aircraft availability with Fully Mission Capable aircraft and systems. Software engineering expertise is needed to generate software maintenance capability.

AFLCMC/WIUAA requires quick turn maintenance of select avionics and gun equipment to maintain mission readiness. The contractor shall provide Configuration Control (status and accounting) via data and/or systems that are traceable and verifiable by government personnel, guidance/oversight for AC-130U software, aircraft maintenance support, and complete avionics and gun maintenance in accordance with contractual repair cycle time (RCT). The contractor shall be compliant with Safety and Health Plan, conduct an acceptable Contractor Safety Program and be punctual with Mishap Notification and Reporting.

1.2 Result(s) The goal of the Muilt-Functional Team (MFT) is to provide continuous sustainment support and improved mission capable rates for the AC-130U Gunship. Successful performance of this contract will result in the availability of the AC-130U aircraft fleet for mission accomplishment, at set standards.

1.3 General Responsibilities of Multi-Functional Team (MFT)

1.3.1 Fostering partnerships with industry to ensure cooperation and exchange of information occur. Conducting market research to identify commercial products and services which already exist, product developments, technological advancements, suppliers’ capabilities, new vendors, and commercial best practices. Providing findings to the MFT member responsible for preparing the market research report.

1.3.2 Identifying Government requirements. Ensuring the acquisition is linked to the United States Air Force (USAF) mission.

1.3.3 Planning, programming, and budgeting adequate funds to ensure the acquisition is executed within approved funding.

1.3.4 Ensuring the acquisition utilizes Performance-Based Service(s) Acquisition (PBSA) methods. Developing, implementing and executing an acquisition strategy including methods to evaluate Contractor performance and incentives to encourage the highest level of Contractor performance.

1.3.5 Developing, implementing and executing a source selection that provides a thorough assessment of the proposal(s) of the offeror(s) and the best value for the Government.

1.3.6 Conducting an Initial Contract Performance Review (30-Day Review) in accordance with Air Force Instruction (AFI) 63-138, Acquisition of Services, paragraph 6.4. Preparing Annual Execution Review (AER) reports in accordance with AFI 63-138, paragraph 5.2.

Proactively reporting significant variances in quality of services, cost and/or schedule to Government management throughout the contract/order Period of Performance (PoP).

1.3.7 Developing, implementing and managing milestones to ensure the Contractor is on schedule for meeting Government requirements within the contract/order PoP. Developing, implementing, and executing Contractor performance measurement and management in accordance with the Quality Assurance Surveillance Plan (QASP).

1.3.8 Conducting surveillance of Contractor performance to ensure Government requirements including quality of services, cost and/or schedule are met. Providing results of surveillance to the Contracting Officer’s Representative(s) (COR) for input into the Performance Assessment Report (PAR) and, if applicable, to the MFT member updating the Contractor Performance Assessment Reporting System (CPARS).

1.3.9 Identifying opportunities to improve Contractor performance throughout the life of the contract/order including benchmarking against industry. Promoting initiatives to improve Contractor performance, assessing the risks associated with initiatives, using the QASP to implement initiatives, and monitoring the success of implementation.

1.3.10 Ensuring Customer needs are met.

1.4 Specific Roles and Responsibilities of MFT Members

1.4.1 Program Manager (PM): Responsible for overall program. Serves as MFT lead. Works with the MFT to identify Government requirements and prepare Purchase Request (PR) package.

Prepares and submits Contractor Performance Assessment Reports (CPAR). Prepares market research reports. Updates CPARS.

1.4.2 Engineer: Works with MFT in conducting market research. Prepares market research report. Prepares Air Force Materiel Command (AFMC) Form 807, Recommended Quality Assurance Provisions and Special Inspection Requirements. Prepares technical Department of Defense (DD) Form 1423(s), Contract Data Requirements List (CDRL). Works with MFT in developing other technical requirements for PR package. Requests, reviews and approves Engineering Change Proposal(s) (ECP).

1.4.3 Data Management Officer (DMO): Assists in preparation of Data Item Description(s) (DID). Validates DIDs. Assists in preparation of CDRL(s). Acts as Approving Official (AO) for CDRL(s). Schedules Data Requirements Review Board (DRRB). Co-chairs DRRB.

1.4.4 Contracting Officer’s Representative (COR)

1.4.4.1 In accordance with Defense Federal Acquisition Regulation Supplement (DFARS) Procedures, Guidance, and Information (PGI) 201.602-2, Career Development, Contracting Authority, and Responsibilities / Contracting Officers / Responsibilities DFARS PGI 201.602-2, paragraph iii, and Under Secretary of Defense (USD) Memorandum, Deployment of the Department of Defense (DoD) Contracting Officer Representative Tracking Tool (CORT Tool), dated Mar 21 2011 USD memo 21 Mar 11, self-nominates in the CORT Tool. Uploads initial and refresher training in the CORT Tool. Uploads the Contract-specific COR Training Checklist in the CORT Tool in accordance with DFARS PGI 201.602-2, paragraph (v)(A). Uploads supervisor training certificate(s) in the CORT Tool in accordance with Air Force Federal Acquisition Regulation Supplement (AFFARS) Mandatory Procedure (MP) 5301.602-2(d), Designation, Assignment, and Responsibilities of a Contracting Officer’s Representative (COR) AFFARS MP5301.602-2(d), paragraph 4.3(b). Uploads the QASP in the CORT Tool.

1.4.4.2 Works with MFT in conducting surveillance on Contractor performance and evaluating Contractor performance in accordance with DFARS PGI 201.602-2, paragraph (iv). Reports unethical conduct and instances of fraud, waste and/or abuse to the Procuring Contracting Officer (PCO) in accordance with USD Memorandum, DoD Standard for Certification of Contracting Officer's Representatives (COR) for Service Acquisitions, dated Mar 29 2010 USD memo 29 Mar 10. Inspects and accepts/rejects deliverables during contract/order performance and at close-out to ensure contract/order terms and conditions are met in accordance with the USD Memorandum, dated Mar 29 2010. Monitors Contractor payment and verifies it is commensurate with Contractor performance in accordance with the USD Memorandum, dated Mar 29 2010.

1.4.4.3 Documents Contractor performance via PARs, Corrective Action Reports (CAR), etc.

Issues PARs, at a minimum, quarterly, and negative PARs or CARs as required. Provides reports (e.g., PARs, CARs, etc.) on Contractor performance to the PCO in accordance with http://www.acq.osd.mil/dpap/dars/pgi/pgi_htm/PGI201_6.htm%23201.602-2 http://www.acq.osd.mil/dpap/dars/pgi/docs/Signed_CORT_Policy_Memo.pdf http://farsite.hill.af.mil/reghtml/regs/far2afmcfars/af_afmc/affars/MP5301.602-2(d).htm%23P-1_0 http://www.acq.osd.mil/dpap/policy/policyvault/USA005569-09-DPAP.pdf http://www.acq.osd.mil/dpap/policy/policyvault/USA005569-09-DPAP.pdf

AFFARS MP5301.602-2(d), paragraph 2.9. Uploads the Contract-specific COR Training Checklist in the CORT Tool in accordance with DFARS PGI 201.602-2, paragraph (v)(A).

1.4.4.4 Establishes and maintains a file containing surveillance and training documentation (COR Online File and COR Profile in the CORT Tool) in accordance with DFARS PGI 201.602- 2, paragraph (v); AFFARS MP5301.602-2(d), paragraph 2.5; the USD Memorandum, dated Mar 29 2010; and the USD Memorandum, dated Mar 21 2011. Completes and signs the Annual COR File Inspection Checklist in the anniversary month of their appointment.

1.4.4.5 Monitors control and disposition of Government property in accordance with the USD Memorandum, dated Mar 29 2010.

1.4.5 Quality Assurance Program Coordinator (QAPC): Supports the MFT in the development of the contract/order quality assurance requirements specifically ensuring the requirements are clearly stated and enforceable in accordance with AFFARS MP5346.1031.c.(2), Contracting Office Responsibilities / Roles and Responsibilities. Provides training to CORs and COR management [e.g., Functional Commander/Functional Director (FC/FD), COR supervisor, etc.] in accordance with AFFARS MP5301.602-2(d)3.1, Designation, Assignment, and Responsibilities of a Contracting Officer’s Representative (COR) / Quality Assurance Program Coordinator (QAPC).

1.4.6 Procuring Contracting Officer (PCO)

1.4.6.1 Only individual authorized to enter into contracts for supplies and services by obligating the Government. Advises the MFT on PWS and QASP development including incentives and remedies tied to performance objectives and performance thresholds in accordance with AFFARS MP5346.103, paragraph 1.b.(1). Develops and awards a contract/order based on MFT requirements and acquisition strategy.

1.4.6.2 Determines if a COR is required to conduct/document surveillance of Contractor performance in accordance with AFFARS MP5301.602-2(d), paragraph 1.2. Submits Request for Contracting Officer’s Representative Support memorandum Request for COR Support to requiring activity in accordance with AFFARS MP5301.602-2(d), paragraph 1.2. Upon notification of COR Supervisor approval of COR self-nomination in the CORT Tool, submits Designation of Contracting Officer’s Representative memorandum COR Designation to the COR and Contractor for signature thereby ensuring the Contractor is notified of the COR assigned to the contract/order and their areas of responsibility and limitation of authority in accordance with DFARS PGI 201.602-2, paragraph iii, and AFFARS MP5301.602-2(d), paragraph 1.5. Upon transfer/termination of the COR, issues a Termination of Designation of Contracting Officer’s Representative memorandum Termination of COR Designation in accordance with AFFARS MP5301.602-2(d), paragraphs 1.10–1.12. Uploads Designation and, if applicable, Termination memorandum(s) in the CORT Tool in accordance with DFARS PGI 201.602-2, paragraph iii, and USD Memorandum, dated Mar 21 2011. Provides Contract-specific COR Training to the COR in accordance with AFFARS MP5301.602-2(d), paragraph 1.4.7.

1.4.6.3 Reviews COR reports (e.g., PARs, CARs, etc.) on Contractor performance in accordance https://org.eis.afmc.af.mil/sites/FOWRALC/PK/qa/QA%20Templates/ANNUAL%20COR%20FILE%20INSPECTION%20CHECKLIST%20Apr%202014.pdf https://org.eis.afmc.af.mil/sites/FOWRALC/PK/qa/QA%20Templates/ANNUAL%20COR%20FILE%20INSPECTION%20CHECKLIST%20Apr%202014.pdf https://cs.eis.af.mil/airforcecontracting/knowledge_center/Documents/AFFARS_Library/5301/templates/request_for_cor_support.docx https://cs.eis.af.mil/airforcecontracting/knowledge_center/Documents/AFFARS_Library/5301/templates/cor_designation.docx https://cs.eis.af.mil/airforcecontracting/knowledge_center/Documents/AFFARS_Library/5301/templates/termination_of_cor_designation.docx with AFFARS MP5301.602-2(d), paragraph 1.6. Inspects COR Online File and COR Profile in the CORT Tool. Reviews and signs the Annual COR File Inspection Checklist. Uploads checklist in the CORT Tool.

1.4.6.4 Responsible for administration of the contract/order except as delegated to the Administrative Contracting Officer (ACO). Monitors Contractor performance to ensure compliance with contractual requirements. Takes action, if necessary, to enforce contractual requirements. Approves travel requests for Contractor personnel.

1.4.6.5 Approves Contractor Travel.

1.4.7 Contractor

1.4.7.1 Participates as a member of the MFT upon approval of Justification & Approval (J&A) or Sole Source Justification (SSJ) if sole source and upon contract/order award if competitive acquisition.

1.4.7.2 Responsible for ensuring personnel, information, system, property, facility and international security requirements are met in accordance with Government regulations including, but not limited to, Department of Defense (DoD) 5200.2-R, Personnel Security Program;

DoD 5220.22-M, National Industrial Security Program Operating Manual (NISPOM);

DoD Directive (DoDD) 5205.02E, DoD Operations Security (OPSEC) Program;

DoD Manual 5205.02-M, DoD Operations Security (OPSEC) Program Manual;

and RAFB IDP 31-101, Robins Integrated Defense Plan.

1.4.7.3 Complies with contractual requirements including the PWS and CDRLs. Performs services required by the contract/order including the PWS and CDRLs. Provides the Government with contractual deliverables and other requested data by which Contractor performance will be evaluated.

1.4.7.4 Maintains an inspection process acceptable to the Government in accordance with FAR 52.246-3, Inspection of Supplies-Cost-Reimbursement and FAR 52.246-5, Inspection of Services-Cost-Reimbursement, the Government reserves the right to inspect Contractor performance.

1.4.7.5 Signs and returns a PAR within five business days. Signs and returns a negative PAR with corrective action identified by the suspense date. Signs and returns a CAR with corrective action plan by the suspense date.

1.4.7.6 In accordance with Secretary of the Air Force for Acquisition (SAF/AQ) Memorandum, Implementation of FY11 NDAA [National Defense Authorization Act] Section 8108 [of Public Law 112-10 of the Department of Defense and Full-Year Continuing Appropriations Act, 2011], Contractor Inventory, dated Nov 13 2012 SAF/AQ memo 13 Nov 12, provides an annual count of Contractor personnel performing services if the DoD is the requiring activity, if the https://org.eis.afmc.af.mil/sites/FOWRALC/PK/qa/QA%20Templates/ANNUAL%20COR%20FILE%20INSPECTION%20CHECKLIST%20Apr%202014.pdf https://cs.eis.af.mil/airforcecontracting/knowledge_center/Documents/AFFARS_Library/5337/2012-11-13_saf-aq-memo.pdf 1126676758C Cross-Out acquisition is using United States (U.S.) Government appropriated funds, and if the acquisition is equal to or greater than the Simplified Acquisition Threshold (SAT) [currently $150,000.00]. In accordance with Office of the Secretary of Defense (OSD) Memorandum, Enterprise-wide Contractor Manpower Reporting Application, dated Nov 28 2012 OSD memo 28 Nov 12, reports all Contractor labor hours, including subcontractor labor hours, required for performance of the services provided under the contract at the Enterprise-wide Contract Manpower Reporting Application (eCMRA) site below.

http://www.ecmra.mil

1.4.8 Defense Contract Management Agency (DCMA): Administers contract/order in accordance with FAR Part 42, Contract Administration and Audit Services. Accepts services in Wide Area Workflow (WAWF).

1.4.9 Contracting Officer’s Representative (COR) Supervisor: Upon notification of COR self-nomination in the CORT Tool, approves COR nomination in the CORT Tool in accordance with DFARS PGI 201.602-2, paragraph iii, and the USD Memorandum, dated Mar 21 2011. Inspects the COR Online File and COR Profile in the CORT Tool. Reviews and signs the Annual COR File Inspection Checklist. Considers COR duties in appraisal(s) in accordance with AFFARS MP5301.602-2(d), paragraph 2.4.

1.4.10 Functional Commander/Functional Director (FC/FD): The Functional Commander or civilian equivalent will determine if services are mission-essential and will continue in the event of a crisis in accordance with DFARS 237.7602(a), Continuation of Essential Contractor Services / Policy; DFARS 252.237-7023(a)(2), Continuation of Essential Contractor Services;

and AFI 10-403, Deployment Planning and Execution, paragraph 1.9.1.33.2. The [Functional] Commander will ensure mission-essential services are identified in the PWS in accordance with AFI 10-403, paragraph 1.9.1.33.2.

Note: The Functional Commander or civilian equivalent has determined these services are not mission-essential and will not continue in the event of a crisis. Reference PWS paragraph 5.1, Continuation of Mission-Essential Services During a Crisis and QASP signature page.

1.5 Management Strategy

1.5.1 The MFT will meet, at a minimum, semi-annually to review Contractor performance.

1.5.2 The MFT will evaluate Contractor performance. The Contractor shall provide the Government with contractual deliverables and other requested data. The MFT will collect and analyze Contractor performance data and, if applicable, develop metrics to evaluate Contractor performance.

1.5.3 The COR will issue PARs, documenting both satisfactory and unsatisfactory Contractor performance, at a minimum, quarterly. The COR will prepare and forward the PAR to the PCO for submission to the Contractor. The PCO will submit the PAR to the Contractor. The Contractor shall sign and return the PAR to the PCO within five business days. The COR will http://www.acq.osd.mil/dpap/policy/policyvault/Enterprise-wide_Contractor_Manpower_Reporting_Application_memorandum.pdf http://www.ecmra.mil/ https://org.eis.afmc.af.mil/sites/FOWRALC/PK/qa/QA%20Templates/ANNUAL%20COR%20FILE%20INSPECTION%20CHECKLIST%20Apr%202014.pdf https://org.eis.afmc.af.mil/sites/FOWRALC/PK/qa/QA%20Templates/ANNUAL%20COR%20FILE%20INSPECTION%20CHECKLIST%20Apr%202014.pdf upload the PAR in the CORT Tool. Unsatisfactory Contractor performance will result in the COR issuing a negative PAR.

1.5.4 If repetitive negative PARs or a single negative PAR identifying critical Contractor non-compliance are issued without satisfactory resolution, the COR will issue a CAR. However, the MFT reserves the right to issue a CAR at any time based on the severity of the Contractor non-compliance. If the CAR process fails to resolve the unsatisfactory Contractor performance, the PCO has the right to invoke FAR 52.246-5.

1.5.5 Incentives

1.5.5.1 If Contractor performance meets or exceeds contractual requirements, positive incentives may include, but are not limited to, decreased surveillance, favorable CPARs, exercising options and recognition. Recognition for outstanding Contractor performance may include a Letter of Appreciation which will become part of Contractor performance documentation and be used in the evaluation of Contractor performance for the CPAR.

1.5.5.2 If Contractor performance does not meet contractual requirements, negative incentives may include, but are not limited to, increased surveillance, unfavorable CPARs, not exercising options and Government remedies identified in FAR 52.246-5.

1.6 Initial Contract Performance Review (30-Day Review): In accordance with AFI 63-138, paragraph 6.4, the MFT is responsible for conducting an Initial Contract Performance Review.

The review is a determination by the MFT that the Contractor has successfully started performance, has completed transition, is fully operational, and is within the estimated cost, schedule and performance parameters of the contract. In accordance with AFI 63-138, paragraph 6.4.1, the review will take place within 30 [calendar] days after the Contractor assumes full performance responsibility. For acquisitions greater than or equal to one hundred million dollars ($100,000,000.00), results of the Initial Contract Performance Review will be reported to the SDO as described in AFI 63-138, paragraph 6.4.

1.7 Annual COR File Inspection: The COR will maintain the COR Online File and their COR Profile in the CORT Tool. The COR will complete and sign the Annual COR File Inspection Checklist in the anniversary month of their appointment. The COR Supervisor will inspect the file and review and sign the checklist. The PCO will inspect the file and review and sign the checklist. The PCO will upload the checklist in the CORT Tool.

1.8 Annual Execution Review (AER): In accordance with AFI 63-138, paragraph 2.7.5, the SDO is responsible for ensuring an AER is conducted. In accordance with AFI 63-138, paragraph 5.2, the MFT is responsible for preparing AER reports. In accordance with AFI 63- 138, paragraph 5.2, the AER will assess the acquisition’s progress against approved cost, schedule and performance metrics and review the summary of evaluations from CPARS.

1.9 Contractor Performance Assessment Reporting System (CPARS): CPARS reporting will be accomplished on the basic contract and all options.

https://org.eis.afmc.af.mil/sites/FOWRALC/PK/qa/QA%20Templates/Forms/AllItems.aspx https://org.eis.afmc.af.mil/sites/FOWRALC/PK/qa/QA%20Templates/Forms/AllItems.aspx

1.9.1 The total estimated value of the contract equals or exceeds one million dollars ($1,000,000.00); therefore, CPARS reporting is required.

1.9.2 In accordance with FAR Part 42, the MFT will evaluate Contractor performance. The Program Manager will, at a minimum, review the PARs and other information contained in the COR Online File to prepare and substantiate the CPAR. The following areas will be rated on the CPAR as applicable: quality of product/service, schedule, management of key personnel, business relations and cost control. CPARS will be updated, at a minimum annually, documenting Contractor performance for the contract/order in accordance with the current Department of Defense Contractor Performance Assessment Reporting System (CPARS) Policy Guide CPARS Policy Guide. Additional information about CPARS can be found in the CPARS User Manual. More frequent updates may be made, as required, to document a significant improvement or decline in the level of Contractor performance.

1.9.3 The Contractor shall have input into the CPAR prior to it being finalized. For each reporting period, the Program Manager will provide the Contractor a draft CPAR with no ratings, only justifications, to review for seven calendar days. After seven calendar days, unless additional time is needed to address the Contractor’s response, the CPAR process will continue.

The CPAR will be coordinated through management up to the Division level. Once approved, the CPAR will be sent to the Contractor via CPARS for the official 30 calendar day review. The Contractor shall have the option to concur or non-concur, with comments, via CPARS.

1.10 Environmental Management System (EMS)

1.10.1 Executive Order (E.O.) 13423, Strengthening Federal Environmental, Energy, and Transportation Management, and E.O. 13514, Federal Leadership in Environment, Energy, and Economic Performance, establish the requirement for an EMS.

1.10.2 In accordance with the Assistant Secretary of the Air Force (SAF) Policy Letter, Conformance with Air Force Environmental Management System (EMS) Requirements for Contracts Performed on Air Force Installations, dated 11 Dec 06, and the Air Force Materiel Command/Vice Commander (AFMC/CV) Policy Letter, Conformance with Air Force Environmental Management System (EMS) Requirements for Contracts Performed on Air Force Installations, dated 1 Aug 07, Contractor personnel who perform work on any USAF installation shall comply with the EMS requirements established by the installation.

1.10.3 Contractor personnel shall complete EMS training prior to beginning work on any USAF installation.

1.10.4 The prime Contractor shall ensure subcontractors comply with the EMS requirement.

1.11 Green Procurement Program (GPP)

1.11.1 USD memorandum, Establishment of the DoD Green Procurement Program, dated August 27 2004 USD memo August 27 2004, establishes the requirement for a GPP. The http://www.cpars.gov/cparsfiles/pdfs/DoD-CPARS-Guide.pdf http://www.cpars.gov/cparsfiles/pdfs/CPARS_User_Manual.pdf http://www.cpars.gov/cparsfiles/pdfs/CPARS_User_Manual.pdf http://www.wbdg.org/pdfs/dod_gpp_082704.pdf

GPP is a mandatory federal acquisition program that focuses on the purchase and use of environmentally-preferable products and services. In accordance with FAR 23.404, Agency Affirmative Procurement Programs, the GPP requires 100% of purchases of Environmental Protection Agency (EPA)-designated products, included in the Comprehensive Procurement Guidelines (CPG) list, contain recovered materials unless the item cannot be acquired competitively within a reasonable timeframe, meet appropriate performance standards, or be acquired at a reasonable price. In accordance with FAR 23.101, Sustainable Acquisition Policy / Definition, the GPP requirement applies to all acquisitions, including services, using U.S.

Government appropriated funds.

1.11.2 The prime Contractor shall ensure subcontractors comply with the GPP requirement.

1.12 Safety Requirements

1.12.1 Mishap Notification/Investigation

1.12.1.1 In accordance with AFI 91-204, Safety Investigations and Reports, paragraph 2.4.6.1.1, the Contractor shall report mishaps involving damage or injury to USAF interests. In accordance with AFI 91-204, paragraph 1.3.1.1, damage or injury includes: damage to DoD property;

occupational illness to DoD military or civilian personnel; injury to on- or off-duty DoD military personnel; injury to on-duty DoD civilian personnel; and damage to public or private property or injury or illness to non-DoD personnel caused by USAF operations.

1.12.1.2 In accordance with AFI 91-204, paragraph 2.4.6.1.1, the Contractor shall ensure the USAF [Safety Office] and the applicable contract management authority are notified of mishaps.

The Contractor shall telephonically notify the Safety office within four (4) hours of all mishaps or incidents to DoD property entrusted by this contract operation. If the Contractor is unable to notify the Safety office, they shall contact the MFT [Contracting Officer’s Representative (COR), if available, or another MFT member] by telephone within four (4) hours. The MFT will notify the Safety Office and the PCO.

1.12.1.3 In accordance with AFI 91-204, paragraph 2.4.6.1.2, the Contractor shall cooperate with USAF safety investigations.

1.12.2 MFT Surveillance: The MFT will monitor Contractor compliance with the safety plan/program. The COR will review applicable Contractor reports and any mishap notifications.

The COR will address safety and health issues in the quarterly PAR.

1.13 Trafficking in Persons

1.13.1 The Contractor shall comply with FAR 52.222-50, Combating Trafficking in Persons.

Additional information about Trafficking in Persons can be found at the site for the Department of State’s Office to Monitor and Combat Trafficking in Persons below.

http://www.state.gov/j/tip http://www.state.gov/j/tip

1.13.2 In accordance with the Defense Contingency COR Handbook section on Combating Trafficking in Persons, the COR must inform the PCO if the Contractor/subcontractor and/or Contractor/subcontractor personnel fail to comply with the requirements of FAR 52.222.50.

The PCO must convey the information to DoD Combat Trafficking in Persons (CTIP) Law Enforcement and Support / Office of Under Secretary of Defense (OUSD) Personnel and Readiness (P&R) Defense Human Resources Activity (DHRA).

2.0 Assessment Management

2.1 Services Summary

Performance Objectives

PWS

Para

Number

Performance Threshold

Method of Surveillance

Provide Configuration Control (status and accounting) via data and/or systems that are traceable and verifiable by government personnel.

4.0.1

No more than (2) Data/Systems rework/corrections shall be allowed for any document.

Metrics for Configuration Status Accounting CDRL items will be developed and presented by

Contractor at formal, bi-annual sustainment support meetings.

MFT members shall participate in review of metrics/data items and surveillance will be documented in the conference minutes and by the COR in the quarterly PARs and annual CPARs.

http://www.acq.osd.mil/dpap/ccap/cc/corhb/Files/DCCOR_Handbook_2012.pdf

Provide aircraft maintenance support

4.0.2

On-call support provided by Contractor within four (4) hours after notification by the Government that support is needed.

Provide 24-hour service when deployed.

MFT will track via feedback from the on-site Government liaison and alternate COR, and surveillance will be documented, at a minimum, quarterly by the COR in PARs.

Maintain a satisfactory performance rating as determined by the customer satisfaction survey.

MFT will track via feedback from the on-site Government liaison and customers, and surveillance will be documented, at a minimum, quarterly by the COR in PARs.

Complete avionics and gun maintenance in accordance with contractual

RCT.

4.0.4.3.4

ROUTINE: Contractor shall report all (Groups: 1 –7) repair times to DCMA. DCMA will validate repair times through Quarterly periodic sampling and report results/take corrective action, as required.

Metrics of repair actions will be reviewed by MFT in biannual meetings and surveillance will be documented, at a minimum, quarterly by the COR in PARSs.

Group 1 Avionics repairs < or = to four (4) days.

Group 2 Avionics repairs < or = to seven

(7) days.

Group 3Weapons repairs < or = to five (5) days.

Group 4 Ammunition Storage Handling System (ASHS) line replaceable unit (LRU) Million Cycle < or = Twenty (20) days.

Group 5 ASHS Million Cycle < or = 30 days.

Group 6 Avionics Display Generator Unit Circuit Card Assembly repairs < or = ten (10) days.

Group 7 Avionics CMFD/BMFD (Flat Screen) repairs < or = five (5) days.

2.2 COR File Documentation

2.2.1 The COR will establish and maintain a file containing surveillance and training documentation (COR Online File and COR Profile in the CORT Tool) in accordance with DFARS PGI 201.602-2, paragraph (v); AFFARS MP5301.602-2(d), paragraph 2.5; the USD Memorandum, dated Mar 29 2010; and the USD Memorandum, dated Mar 21 2011.

2.2.2 The following documentation will be uploaded in the CORT Tool by the COR or PCO as applicable.

1) Contractual Documents

URGENT:

Above repair Groups 1, 2, 3 and 7 RCTs decreased by one (1) day.

Group 4 RCT decreased by three (3) days.

Group 5 RCT decreased by five (5) days.

Group 6 RCT decreased by two (2) days.

No more than three (3) late deliveries in a 6-month assessment period.

Late delivery shall not exceed two (2) days for each ROUTINE repair action.

Late delivery shall not exceed one (1) day for URGENT repair action.

Mishap Notification and Reporting

5.5.1 No more than one (1) instance of late mishap notification per year

COR Records Review of mishap reports Quarterly.

Surveillance will be documented, at a minimum, quarterly by the COR in PARs.

PWS, PWS revision(s) QASP, QASP revision(s) applicable CDRL(s) DD Form 254, Department of Defense Contract Security Classification Specification

2) Training and Appointment

Contract-specific COR Training Checklist COR Level C Training Certificate Supervisor training certificate(s) Request for Contracting Officer’s Representative Support Designation of Contracting Officer’s Representative Termination of Designation of Contracting Officer’s Representative

3) Contractor Performance Data

Status Report(s) DCMA report(s) Wide Area Workflow (WAWF) Receiving Report(s)

4) Surveillance and Inspection

PAR(s) CAR(s) Customer Complaint Record(s) (CCR) Initial Contract Performance Review (30-Day Review) Annual COR File Inspection Checklist(s)

5) Contract Plans (basic or order, as applicable) contract/order Appendix B (Government-Furnished Property) contract/order Appendix C (Industrial Safety Requirements) Contractor Safety and Health Plan

2.3 Plan for Corrective Action

2.3.1 Unsatisfactory Contractor performance will result in the COR issuing a negative PAR.

The COR will prepare and forward the negative PAR to the PCO for submission to the Contractor. The PCO will submit the negative PAR to the Contractor for corrective action. In Section II of the negative PAR, the Contractor shall explain the discrepancy and identify the corrective action they shall take to resolve the discrepancy and prevent recurrence. The Contractor shall sign and return the negative PAR to the PCO by the suspense date. The COR will upload the negative PAR in the CORT Tool.

2.3.2 If repetitive negative PARs or a single negative PAR identifying critical Contractor non-compliance are issued without satisfactory resolution, the COR will initiate the CAR process.

However, the MFT reserves the right to issue a CAR at any time based on the severity of the Contractor non-compliance. The COR will prepare a CAR and forward it to the QAPC. The QAPC will assign a control number and return the CAR to the COR. The COR will forward the CAR to the PCO for submission to the Contractor. The PCO will submit the CAR to the

Contractor for corrective action. The Contractor shall sign and return the CAR, with corrective action plan, to the PCO for acceptance by the MFT by the suspense date. The corrective action will be tracked and documented until the discrepancy is resolved. The COR will notify the QAPC that the CAR has been closed. The COR will upload the CAR in the CORT Tool. The CAR will become part of the PCO contract file. If the CAR process fails to resolve the discrepancy, the PCO has the right to invoke FAR 52.246-5.

2.3.3 As a result of non-compliance with contractual requirements in accordance with FAR 52.246-3, the Government may require the Contractor to correct and/or replace nonconforming supplies with an equitable adjustment of contract fee and/or terminate the contract for default.

2.3.4 As a result of non-compliance with contractual requirements in accordance with FAR 52.246-5, the Government may:

1) require the Contractor to perform the services again at no additional fee;

2) require the Contractor to take action necessary to ensure that future performance conforms to contractual requirements;

3) reduce any fee payable under the contract to reflect the reduced value of the services performed;

4) perform the services, by contract or otherwise, and reduce any fee payable by an amount that is equitable under the circumstances; and/or

5) terminate the contract for default.

2.4 Acceptance of Services

2.4.1 In accordance with DFARS 252.232-7003, Electronic Submission of Payment Requests and Receiving Reports, the Contractor shall submit/process payment requests (invoices, Receiving Reports or combos) and receipt/acceptance documents via WAWF.

2.4.2 CDRL deliverables may be submitted using WAWF or be submitted directly to the applicable MFT member in accordance with the CDRL. The CDRL will determine submittal requirements; however, separately priced data must be accepted in WAWF in order for the Contractor to receive payment, and both separately priced and non-separately priced data must be accepted in WAWF in order for the contract line item to be closed out.

2.4.3 Services will be accepted by the DCMA.

1126676758C Cross-Out

3.0 Signatures

By signing below, you are appointed to the MFT for this acquisition and accept the above responsibilities.

Charles W. Reeves, AC-130 Program Manager/COR Date

Mark Dixon, Strike Section Chief, COR Supervisor Date

The QAPC signature above signifies guidance was provided to the MFT in the development of contract quality assurance requirements in accordance with AFFARS MP5346.103, paragraph 1.c.(2).

Robert E. Rollins, PCO Date

DCMA Date

Contractor Date

By signing below, you are identifying these services as not mission-essential in accordance with DFARS 237.7602(a), DFARS 252.237-7023(a)(2) and AFI 10-403, paragraph 1.9.1.33.2.

(Reference PWS paragraph 5.1.)

FC/FD Date