PWS-_8.12.19.doc

PERFORMANCE-BASED WORK STATEMENT (PWS)

FOR

SolarWinds Orion Consultation 309th Software Engineering Group (309 SWEG) 25 July 2019

TABLE OF CONTENTS

1. Description of Services

2. Basic Services

3. Travel

4. Instructor Qualifications

5. Documentation/Data/Reporting Requirements

6. Government Furnished Property and Services

7. Special Considerations

8. Period of Performance

9. Appendices

1.

DESCRIPTION OF SERVICES:

1.1 309 SWEG requires onsite consultation services on Hill Air Force Base (HAFB), Utah to fully deploy, configure, and optimize an Orion-based network management system. The Orion network management system is comprised of the following modules: Network Performance Module (NPM), Internet Protocol Address Manager (IPAM), Network Configuration Manager (NCM), Server and Application Monitor (SAM), and Universal Device Tracker (UDT). As the suite of tools offered through the Orion system are immensely powerful, the end result of the consulting session would be a functional, fully-deployed, and optimized Orion Management System with customized displays created for each of the Information Technology Teams.

2.

BASIC SERVICES:

2.1 The contractor shall provide consulting on the SolarWinds Orion Network Management System.

2.1.1 The Contractor shall provide consulting services that include, at a minimum, the following:

· Provide industry best practice guidance on how to configure a new Solarwinds Orion deployment

· Design and assist in the implementation of a Network Operations Center (NOC) display based on input from the 309 SWEG server team lead

· Design and assist in the implementation of a NOC display based on input from the 309 SWEG network team lead.

· Design and assist in the implementation of a NOC display based on input from the 309 SWEG Linux team lead

· Design and assist in the implementation of a NOC display based on input from the 309 SWEG Net Defense team lead

· Design and assist in the implementation of a NOC display based on input from the 309 SWEG Information Assurance team lead

· Provide industry best practice guidance on sustainment of Configured Solarwinds Orion platform.

3.

TRAVEL:

3.1 The contractor shall travel to support the objectives of this PWS. The allowable baseline for airfare cost is the “lowest priced airfare available” to the contractor as outlined and in accordance with (IAW) with Federal Travel Regulations and Federal Acquisition Regulation (FAR) 31.205-46(b) & (c), Travel Costs. The contractor is responsible for making all necessary travel arrangements. No indirect costs or profit are allowed for travel.

3.2 The contractor shall coordinate dates and times with the Government Program Manager (PM) within 30 days after receipt of order (ARO).

4.

INSTRUCTOR QUALIFICATIONS:

4.1 Shall be a SolarWinds Certified Professional (SCP).

5.

DOCUMENTATION/DATA/REPORTING REQUIREMENTS:

5.1 There are no specific Documentation/Data/Reporting Requirements for this effort.

6.

GOVERNMENT FURNISHED PROPERTY AND SERVICES:

6.1 There is no Government Furnished Property.

7.

SPECIAL CONSIDERATIONS:

7.1 The contractor needs to have U.S. citizenship and a valid government identification to have base access.

7.2 The contractor shall not divulge any information regarding files, data, processing activities/functions, user IDs, passwords, or other knowledge that may be gained to anyone who is not authorized to have access to such information. Contractor personnel shall abide by all Government rules, procedures, and standard of conduct.

7.3 Base or Area Badges and Access to Facilities: The Government Program Manager will assist contractor personnel in processing the necessary DoD forms to obtain base or area badges for access to government facilities and property. Access to government facilities is limited. Therefore, the Contractor shall coordinate required access/usage times and dates through the Government Program Manager at least fifteen working days prior to the need date. Control of the facilities shall remain with the Government.

7.4 Non-Personal Services: The Government will neither supervise contractor employees nor control the method by which the contractor performs the required tasks. Under no circumstances shall the Government assign tasks to, or prepare work schedules for, individual contractor employees. It shall be the responsibility of the contractor to manage its employees and to guard against any actions that are of the nature of personal services, or give the perception of personal services. If the contractor feels that any actions constitute, or are perceived to constitute, personal services, it shall be the contractor’s responsibility to notify the Contracting Officer (CO) immediately. These services shall not be used to perform work of a policy/decision making or management nature (i.e., inherently Governmental functions). All decisions relative to programs supported by the contractor shall be the sole responsibility of the Government.

7.5 Confidentiality:

7.5.1 The contractor shall not divulge any information regarding files, data, processing activities/functions, user IDs, passwords, or other knowledge that may be gained to anyone who is not authorized to have access to such information. Contractor personnel shall follow all Air Force and DoD rules, procedures, and standard of conduct. Contractors requiring access to DoD Automated Information Systems (AIS) will have background investigations and security.

7.5.2 The Contractor and its employees shall conduct ONLY business covered by this contract during periods paid for by the Government and shall NOT conduct any other business on Government premises. The Contractor employees assigned to this contract shall not solicit business that may be within the scope of the contract.

8.

PERIOD OF PERFORMANCE:

8.1 The period of performance shall take place within 30 days of coordination with the Government PM.

9.

APPENDICES:

A. Acronyms and Abbreviations

APPENDIX A

ACRONYMS AND ABBREVIATIONS

Acronym/Abbreviations Definition

PWS

Performance Work Statement

309 SWEG

309th Software Engineering Group

HAFB

Hill Air Force Base

NPM

Network Performance Module

IPAM

Internet Protocol Address Manager

NCM

Network Configuration Manager

SAM

Server and Application Monitor

UDT

Universal Device Tracker

IAW

In Accordance With

PM

Program Manager

ARO

After Receipt of Order

SCP

SolarWinds Certified Professional

CO

Contracting Officer

AIS

Automated Information Systems

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