PWS_DRAFT_LSS_18_Nov_14_Basic.pdf

PERFORMANCE WORK STATEMENT (PWS)

Logistics Support Services for Depot Maintenance and Depot Supply Finance, Material and Production Systems and Processes

(Planners, Schedulers, Production Supply Technicians and Analysts)

Ogden Air Logistics Complex

18 November 2014

TABLE OF CONTENTS

SECTION TITLE PAGE

1 DESCRIPTION OF SERVICES 3

2 BASIC SERVICES 3

3 SERVICES SUMMARY 14

4 CONTRACT DATA REQUIREMENTS LIST 15

5 QUALITY CONTROL 17

6 GOVERNMENT OBSERVATION / INSPECTION 18

7 GOVERNMENT SHARED PROPERTY AND SERVICES 18

8 SECURITY 19

9 PHYSICAL SECURITY 21

10 TRAINING 21

11 INTELLECTUAL PROPERTY 23

12 HOURS OF OPERATION 23

13 CONSERVATION OF UTILITIES 24

14 SAFETY REQUIREMENTS 24

15 PHASE OUT 25

16 GOVERNMENT MOTOR VEHICLE (GMV) LICENSE 25

APPENDICES

A ACRONYMS AND ABBREVIATIONS LIST 27

B PUBLICATIONS AND FORMS 30

C SAFETY, FIRE PROTECTION AND HEALTH 31

SPECIFICATION INDUSTRIAL SAFETY

REQUIREMENTS

D TYPES OF LABOR 36

E STANDARDS OF WORK 37

F LEGACY SYSTEMS 124

G CERTIFICATE OF SERVICE 127

1. DESCRIPTION OF SERVICES:

1.1. The Contractor shall provide logistics support for the Ogden Air Logistics Complex (OO-ALC) at Hill Air Force Base, Utah. The Contractor shall research and analyze depot maintenance and depot material, finance and production systems and the associated transaction processes within OO-ALC. The Contractor shall provide and manage support for planning, scheduling, and production support activities to include workload Planners, Schedulers, and Material / Production Support Technician (PST) functions of depot maintenance operations. Contractor support shall also include issue, receipt, stock, inventory and transporting of maintenance, and hazardous items, to include serialized, controlled, and non-serialized items. This includes supporting maintenance and modernization system and component workloads such as A-10, B-2, C-17, C-130, F-22, F-35, ICBMs, and tactical shelters and similar type weapon systems. The Contractor shall develop and implement process controls required for AS9100 compliance. The Contractor shall analyze current business practices by developing multiple business case models that will support current business operations at Hill Air Force Base (HAFB), Utah. The Contractor shall develop activation proposals for new workloads, provide data for the development of cost proposals with new workloads and provide specialized project technical/management support for process improvements.

1.2. Individual Task Orders will be issued to specifically define the scope of the requirement and schedule of services within this Performance Work Statement (PWS).

Any additional required technical guidance or regulations pertaining to the specific workload will be provided at the task order level.

2. BASIC SERVICES:

2.1. DEPOT MAINTENANCE PRODUCTION PLANNING SUPPORT. The Contractor shall provide labor and material standards, shop capability, work control documents and associated data to accomplish production processes. The Contractor shall have technical knowledge of data systems, production processing methodology for various end items, the ability to interpret directives and complete understanding of management objectives related to depot maintenance. The Contractor shall be familiar with processes IAW AFI 21-101, AFI 21-101 AFMCSUP 1, AFMCI 21-105, AFMCI 21-130, and AFMCI 21-

156. The Contractor shall meet the Government standards of work requirements document in APPENDIX D. The Contractor shall provide support within the required depot maintenance information system in the following areas:

2.1.1. The Contractor shall develop Work Control Documents (WCDs). Contractor shall perform planning setups in relation to capturing critical data on serialized and non-serialized controlled workloads, including dimensional data, plating data, Non-destructive Inspection (NDI) data, and micrometer tracking.

2.1.2. The Contractor shall maintain planning documents for Management of Items

Subject to Repair (MISTR) production end items, temporary workload (T-jobs), manufacturing workload (M-jobs), and unplanned workload.

2.1.2.1. The Contractor shall manage Bills of Material (BOM)

2.1.2.1.1. The Contractor shall create/maintain BOM structure and manage accurate item attributes, including proper and accountable serialization, relative to non-serialized controlled items and/or serialized controlled items.

2.1.2.1.2. The Contractor shall establish and adhere to Configuration

Management policies and procedures.

2.1.3. The Contractor shall develop and maintain an End Item Sales Price (EISP) to establish the end items in the MISTR process.

2.1.4. The Contractor shall research, create, input and submit Temporary Work Requests using Air Force Technical Order (AFTO) 206.

2.1.5. The Contractor shall schedule and attend Pre-Production Planning Team (PPT), Product Focus Team (PFT) meetings to determine workload requirements for future workloads, to discuss Memorandums of Agreement (MOA), Statements of Work (SOW) and Price and Availability (P&A).

2.1.6. The Contractor shall monitor the Material Processing System (MPS) to review, analyze, and resolve unplanned material orders.

2.1.7. The Contractor shall create, review, analyze, submit, track and perform record maintenance for AFMC nonconforming technical assistance (e.g., AFMC IMT 202; 22; SH 252, SQARS, TAGS) documents applicable to weapon system workloads not later than (NLT) end of shift after receipt from production.

2.1.8. The Contractor shall research and analyze Bench Stock Levels (BSLs) used to support different weapon systems. The Contractor shall determine usage factors and the end items for which these parts are used and recommend BSL stock numbers to be added, reduced, or deleted.

2.1.9. The Contractor shall conduct ‘root cause’ analysis of material cost increases and identify, research and analyze abnormal material, labor or financial cost trends.

2.1.10. The Contractor shall identify and resolve material, financial, and production issues in the Ogden Air Logistics Complex (OO-ALC) depot maintenance and depot material areas, including those of a classified nature, according to Government Standards of Work documents (Appendix D) and Scorecard Measurements.

2.1.11. The Contractor shall provide a monthly status report. The report shall include progress on concerns, issues, roadblocks, etc. Examples include: progress on identified deficiencies, project status, completion dates, manpower issues, as well as contractor accomplishments. Reports may be tailored at the task order level.

(CDRL A001)

2.2. DEPOT MAINTENANCE PRODUCTION SCHEDULING SUPPORT. The

Contractor shall use data provided by Planners to ensure proper shop loading of serialized controlled and non-serialized items and manpower to identify for acquisition the component parts required by the production shops to produce serviceable end items, and to comply with Government Standards of Work by measuring the shop’s performance and capability. The Contractor shall be active members of the PPT and PFT, and support the Planning function in the depot production process. Contractor shall have an understanding of management objectives related to depot maintenance– related processes IAW AFI 21-101 and AFMC Supplement, and AFMCI 21-156. The Contractor shall meet the Government standards of work requirements documented in Appendix D. The Contractor shall provide support within the required depot maintenance information system in the following areas:

2.2.1. The Contractor shall coordinate, track and manage item, non-serialized controlled item and/or serialized controlled item work in process (WIP) at the end item and subcomponent/job route levels.

2.2.2. The Contractor shall schedule and attend PFT meetings to determine workload requirements for future workloads, to discuss MOA, SOW and P&A.

2.2.3. The Contractor shall monitor the MPS to review, analyze, and resolve unplanned material orders.

2.2.4. The Contractor shall identify and resolve material, financial, and production issues in the OO-ALC’s depot maintenance and depot material areas, including those of a classified nature, according to Government standards of work documents (Appendix D) and Scorecard Measurements.

2.2.5. The Contractor shall provide a monthly status report. The report shall include identified deficiencies, project status, completion dates, manpower issues, as well

2.3. PRODUCTION SUPPORT/MATERIAL SUPPORT. The Contractor shall accomplish depot supply material functions. The Contractor shall be active members of the PFT.

The Contractor shall research and analyze parts supportability and availability, using Government provided data to identify acquisition of component parts required by the production shops to produce serviceable end item assets. The Contractor shall have an understanding of management objectives related to depot maintenance, to include non-serialized and/or serialized controlled items related processes IAW AFH 23-123V1, AFMAN 23-122, AFI 21-101 AFMC SUP 1, AFI 23-101, AFMCI 21-130, AFMCI 21-

156, AFI 32-7086, AFMCI 21-130, and their applicable HAFB and OO-ALC supplements. The Contractor shall provide support within the required depot Management Information Systems (MIS) in the following areas:

2.3.1. The Contractor shall assist in the coordination and tracking of non-serialized controlled items and/or serialized controlled items for shipments and deliveries.

2.3.2. The Contractor shall monitor the MPS to review, analyze, and resolve unplanned material orders.

2.3.3. The Contractor shall order, receive, store, issue, and transport of the following:

Consolidated Sustainment Activity Group (CSAG) owned material, parts requiring special handling, hazardous material (HM), classified material, serialized and non-serialized items, or Contractor-furnished material. The Contractor shall conduct inventory on stored material, including hazardous items for various CSAG Shops at HAFB. This task includes manual lifting of over 50 pounds; operate general/special purpose vehicles to include forklifts, and delivery/pickup of material in depot supply or other outlying areas.

2.3.4. The Contractor shall provide maintenance material operations to include being proficient with and utilizing the EESOH MIS to authorize, order, receive, issue and account for HM. The Contractor shall build management reports on HM using IBM COGNOS BI and FPM. The reports shall identify re-order materials, shelf life, inventory, and backorder status.

2.3.5. The Contractor shall conduct research of catalog databases and information to locate most cost effective available substitutes and new products. The Contractor shall determine stock levels needed for recurring and specialized items based on usage, inventory, project demands, seasonal demands, changing customer needs and project depletion. Use NIMMS/ABOM and DO35K to order and track common items used on military weapon systems.

2.3.6. The Contractor shall provide comprehensive and effective material support to designated maintenance shops in the form of item research, order placement and material handling through the Shop Service Center (SSC). The Contractor shall perform customer order, front-end Job Order Number (JON) edits on all requirements submitted by supported maintenance shops, maintains appropriate on-hand stock levels to support production. The Contractor shall take action to ensure SSC stocks are replenished when required, manages SSC/shop stocks including bench stocks and floating stocks/spares.

2.3.7. The Contractor shall research and analyze BSLs used to support different weapon systems. The Contractor shall determine usage factors and the end items for which these parts are used and recommend BSL stock numbers to be added, reduced, or deleted.

2.3.8. The Contractor shall conduct ‘root cause’ analysis of material cost increases and identify, research and analyze abnormal material, labor or financial cost trends.

2.3.9. The Contractor shall research and resolve material and financial error reports in accordance with Government Standards of Work (Appendix D). Material errors shall be corrected within three (3) business days, unless they are serialized controlled item related. If serialized controlled items related, material errors shall be corrected immediately. Financial errors shall be corrected within 60 calendar days. The Stock Control and Distribution (SC&D) and Depot Maintenance Accounting and Production System (DMAPS) suite of systems is required and will be used to correct the following error reports. The Contractor shall provide customer support to production shops per AFMCI 65-101 for correcting errors on the following reports:

• NIMMS/ABOM

230 Reports AWP Exception Report

• DCAST

507 Reports

• DIFMS

7310 – 469 Report 7310 – 472 Report 7310 – 478 Report 7310 – 484 Report

2.3.10. The Contractor shall provide a monthly status report. The report shall include progress on concerns, issues, roadblocks, etc. Examples include: progress on identified deficiencies, project status, completion dates, manpower issues, as well

CDRL A001.

2.3.11. The Contractor shall identify and resolve material, financial, and production issues in the OO-ALC’s depot maintenance and depot material areas, including those of a classified nature.

2.4. PRODUCTION SUPPORT/HAZARDOUS MATERIAL (HM) CONTROL.

2.4.1. The Contractor shall ensure all HM is ordered, inventoried, labeled, tracked, transported, and issued under procedures established by the Hazardous Material Distribution Support Center (HMDSC). The Contractor shall transport and store HM on base in its original container, with the yellow sticker issued by the HAZMART affixed to the container.

2.4.1.1. Basic Hazardous Material Management Process (HMMP) training shall be completed prior to Contractor personnel transporting or using any potentially hazardous materials on the installation.

2.4.1.2 The Contractor shall provide maintenance material operations to include being proficient with and utilizing the EESOH MIS to authorize, order, receive, issue and account for HM. The Contractor shall build management reports on HM using IBM COGNOS BI and FPM. The reports shall identify re-order materials, shelf life, inventory, and backorder status.

2.4.2. The Contractor shall take action to ensure stock is replenished as needed. Closely monitor and evaluate material usage and customer demand patterns. Review and analyze reported usage to accurately determine requirements. Initiate the action required to replenish stock, or distribute material within the supply system to support critical material requirements. Establish and maintain approved detail records/authorizations of spares, floating stock and local manufacture assets.

Direct the accomplishment of inventories and accounts for material on loan.

Maintain and control courtesy storage of maintenance owned items that are excess to current requirements, but for which a projected future requirement has been established.

2.4.3. The Contractor shall store HM in the process and manner for which it is intended by the manufacturer and as authorized by the HAZMART. The Contractor shall follow manufacturer’s guidelines and professional recommendations for control of humidity, temperature, cleanliness, and materials handling. This includes the handling, tracking, and storage of hazardous materials, to include flammable and combustible liquids as identified in AFI 32-7086 and NFPA 30. The Contractor shall maintain housekeeping and storage methods and procedures of material and work residue to ensure items do not migrate out of the immediate work area to become potential foreign object damage (FOD) or fire hazard, and shall inventory all HM lockers for expired materials.

2.4.4. The Contractor shall collect and transfer spent, used, and expired HM to a collection container. The collection container must be labeled with the contents, date, company name, responsible point of contact, and phone number. The Contractor shall discard these HM containers into a designated HM waste site.

2.4.5. The Contractor shall assist Government personnel in investigations and preparation of survey reports when Government property is lost, damaged, or destroyed.

Process inventory adjustments and corrections as needed. Trace acquisition sources and methods to resolve procedural problems associated with timely deliveries and lead times, thereby contributing to economical and timely distribution of items to meet customer needs. Perform review of supply records to resolve discrepancies relating to the movement of serviceable material. Initiate appropriate corrective actions, as required. Provides resolution to non-routine supply shipments to meet emergency operation or new installation requirements and approve issue or loan of needed items. Direct distribution of assets and initiate redistribution of assets to maintain optimum and balanced support.

2.4.6. The Contractor shall provide a monthly status report. The report shall include identified deficiencies, project status, completion dates, manpower issues, as well

2.5. ANALYST SUPPORT/MASTER ANALYST

2.5.1. The Contractor shall coordinate staff work with affected management organization and serve on Major Command (MAJCOM) level boards/working groups involved with command-wide standardization of procedures.

2.5.2. The Contractor shall identify and analyze issues to resolve conventional problems of increasing efficiency or productivity.

2.5.3. The Contractor shall develop/review logistics planning and programming documentation.

2.5.3.1. Identify non-standard or emerging operational requirements, correctly assessing impact on overall support and develop appropriate recommendations.

2.5.3.2. Analyze problems created by the incompatibility of future programs and recommend appropriate corrective action.

2.5.3.3. Research and analyze complex and unique logistics policy problems, identify causative factors and present change recommendations to minimize system impact.

2.5.3.4. Assess relevancy, adequacy, sustainability and attainability by reviewing planning documents.

2.5.3.5. Rely on readily available data, searches from a variety of sources to select the information appropriate to the task, taking care to verify the accuracy and completeness.

2.5.3.6. Gather and consolidate appropriate data according to prescribed time frames.

2.5.4. The Contractor shall participate in discussions, meetings, and serve on panels or committees as required. The Contractor shall meet regularly with agency specialists and representatives to assist in resolving controversial issues, which could directly impact the financial or program parameters of a major agency program.

2.5.5. The Contractor shall present clear, concise and well-structured oral presentations/briefings that address the designated issues. The Contractor shall consider the composition of the audience, knowledge level and desired outcome when composing the material. Shall ensure that the correct format is used to convey meaning and meet organizational formatting requirements.

2.5.6. The Contractor shall research and analyze data for current and future workload costs and gather data for lean initiatives or process improvements. The Contractor shall identify and make recommendations for material, financial, and production issues in the OO-ALC’s depot maintenance and depot material areas, including those of a classified nature. The Contractor shall support the organization in analyzing, evaluating, and making recommendations for discrepancies with the weapon system. The Contractor shall meet suspense’s set by management.

2.5.7. The Contractor shall prepare and provide analysis for impacts to existing processes from new workload requirements (CDRL A002). The Contractor shall report, analyze, and provide recommendations on quality systems, new workloads, commercial certification processes, workload activations, and workload sustainment. The Contractor shall analyze and make recommendations for the development of financial management, production, supply chain management, quality system enhancements and process improvements such as AS9100, Douglas Process Specification (DPS), National Aerospace Defense Contractors Accreditation (NADCAP) and NADCAP Users Compliance Audit Program (NUCAP) for Government quality certifications. Reports are required when requested by the Government.

2.5.8. The Contractor shall maintain the master schedule, including cost, schedule issues, asset movement, parts procurement, and transportation. Contractor shall provide project status to program managers and brief weekly to Government management (CDRL A002). Contractor shall maintain daily correspondence via verbal communication with shop foremen. Contractor shall analyze data and provide information for potential enhancements for process and scheduling improvement.

2.5.9. The Contractor shall conduct Pre-Planning Team (PPPT) meetings. The

Contractor shall provide data for cost proposals for new workloads from program managers, planners, schedulers, engineers, quality, environmental, and safety personnel as requested (CDRL A002).

2.5.10. The Contractor shall conduct analysis and prepare reports, spreadsheets, graphs, templates and briefing charts for daily, weekly, monthly, quarterly and annual reports, as needed, using current MRO system, various financial systems and Microsoft Suite products such as Word, Excel and Power Point. Meetings can include: Commander’s Critical Items Report, Missile Group Report for Defense Logistics Agency (DLA), Production Reviews, Depot Repair Enhancement Process (DREP), How Goes It Meetings, Program Management Reviews (PMRs), Way Ahead Meetings, and Working Groups (CDRL A002).

2.5.11. The Contractor shall participate in Integrated Product Team (IPT) meetings as needed. The Contractor shall participate in telecommunications (telecoms).

2.5.12. The Contractor shall coordinate between organizations within Headquarters Air

Force Material Command, the OO-ALC and Groups, as well as other organizations.

2.5.13. The Contractor shall provide a monthly status report. The report shall include identified deficiencies, project status, completion dates, manpower issues, as well

2.6 ANALYST SUPPORT/SENIOR ANALYST

2.6.1. The Contractor shall provide analytical, planning, consultation management support and technical execution of short and long-range workload.

2.6.2. The Contractor shall work with senior specialist and/or project/program manager for a specific weapon system, workload or program. Analyze planning and programming documents to determine the nature and scope of requirements within the Consolidated Sustainment Activity Group (CSAG). The Contractor shall assist the technical authoritative expert in analyzing and reviewing new or existing workload and programs. The Contractor shall meet suspense’s set by management.

2.6.3. The Contractor shall assist project/program managers with specific programs;

participate in the development and coordination of assessment criteria, indicators and procedures for measuring system/equipment performance, and sustainment effectiveness on a continuing basis. Shall identify problem areas or deficiencies in the program and make recommendations for corrective actions. The Contractor shall assess impact of proposed or actual changes in technical requirements, documentation, training and schedules.

2.6.4. The Contractor shall prepare detailed plans, methods, procedures, benchmarking and/or studies for work processes and functions that are interrelated to improve production efficiency. The Contractor shall independently perform, or participate as a key analyst in studies of broad scope in one or more of the following types of studies: methods and procedures, operational auditing, historical review, supplier capability, product and service quality, or benchmarking. Reviews, prepares and presents briefings using various applications that include, but are not limited to Microsoft Word, Excel, PowerPoint, Project and Access.

2.6.5. The Contractor shall conduct analysis and prepare reports, spreadsheets, graphs, templates and briefing charts for daily, weekly, monthly, quarterly and annual reports, as needed, using current MRO system, various financial systems.

Meetings can include: Commander’s Critical Items Report, Production Reviews, DREP, How Goes It Meetings, Program Management Reviews (PMRs), Way Ahead Meetings, and Working Groups (CDRL A002).

2.6.6. The Contractor shall perform analysis on financial issues such as Unbilled

Balance, Old Age Job Order Numbers (JONs), and Labor Factors.

2.6.7. The Contractor shall assist with special studies and manages projects assigned by management. The Contractor shall assist with studies analyzing information received with existing documentation, comparing trends and deviations, identifying necessary changes, making recommendations, and briefing affected personnel of changes.

2.6.8. The Contractor shall research and analyze data for current and future workload costs and gather data for lean initiatives or process improvements.

2.6.9. The Contractor shall identify material, financial, and production issues in the OO- ALC depot maintenance and depot material areas, including those of a classified nature.

2.6.10. The Contractor shall be able to use MRO reports in identifying and researching item classifications and inventory/material balances. Contractor will report errors and reconciliation procedures to levels of senior management as defined by the business office.

2.6.12. The Contractor shall gather, track and format information used in the development of Squadron reports. The Contractor shall gather metric information and provide information to Squadron, Flight and Section managers. The Contractor shall prepare and format squadron metrics. The Contractor shall coordinate with work leaders and supervisor to ensure metrics are maintained.

The Contractor shall perform analysis of data received and make recommendations for improvements and or solutions to identified problems.

2.6.13. The Contractor shall provide a monthly status report. The report shall include identified deficiencies, project status, completion dates, manpower issues, as well

2.7. ANALYST SUPPORT/JUNIOR ANALYST

2.7.1. The Contractor shall gather metric information and provide it to Quality and

Financial personnel as required for preparation of metrics reporting. The Contractor shall work with Supervisors, Planners, Schedulers and others to ensure metrics are maintained and continuously improved to reflect Group operations.

The Contractor shall perform analysis of data received and make recommendations for improvements and/or solutions to identified problems.

2.7.2. The Contractor shall perform administrative office support functions that can include: record keeping and reporting in support of organization programs, functions and projects. The Contractor shall research, analyze and evaluate data to complete studies, special projects and briefings for management use. Develops data collection systems and formats for presentations. The Contractor shall assist in the development of information pertaining to recurring briefings, special projects and studies that can include: collection systems design, data collection methods and techniques, statistical and logical analysis, report format, design and written narratives defining problems, causes and possible solutions. The Contractor shall meet suspense’s set by management.

2.7.3. The Contractor shall assist with special studies and manages projects assigned by management. The Contractor shall assist with studies analyzing information received with existing documentation, comparing data for trends and deviations, identifying necessary changes, make recommendations, and brief affected personnel of changes.

2.7.4. The Contractor shall create database and spreadsheet files to store, process, edit and extract research data. The Contractor shall collect and compile organizational, workload, performance, production, quality, effectiveness, and budgetary data.

The Contractor shall analyze and researches technical requirements to identify and recommend methods to correct erroneous reporting.

2.7.5. The Contractor shall provide a monthly status report. The report shall include identified deficiencies, project status, completion dates, manpower issues, as well

2.8. ANALYST SUPPORT/TIME AND ATTENDANCE (TAA) ANALYST

2.8.1. The Contractor shall organize and provide assistance to the 309 Maintenance

Complex, manage the Depot Maintenance Accounting and Production Time and Attendance System (DMAPS/TAA) and Defense Civilian Pay System (DCPS).

The Contractor shall prepare special reports, using Microsoft Excel, Word and PowerPoint, as well as have knowledge of Microsoft Outlook (CDRL A002). The Contractor shall maintain accurate management records.

2.8.2. The Contractor shall serve as the DMAPS/TAA Coordinator. The Contractor shall ensure required administrative details associated with the daily operations of DMAPS/TAA are conducted in compliance with established policies and procedures. The Contractor shall perform administrative support functions and coordinate with Squadron, Flight and Section managers in the implementation and maintenance of DMAPS/TAA programs requirements. The Contractor shall interpret, determine adequacy, recommend revisions to, and assure compliance with higher-level policies, procedures, and directives. The Contractor shall attend conferences and other meetings to discuss problems or changes in policy, procedures, and processes and make recommendations to applicable squadron managers.

2.8.3. The Contractor shall advise personnel of procedures, processing and responsibilities.

2.8.4. The Contractor shall prepares and presents formal and informal briefings, reports and presentation on program deficiencies, initiatives, procedures, processes, requirements, and/or analysis and makes recommendations to managers and supervisors. Serve as the focal point and subject matter expert for all DMAPS/TAA tasking and initiatives.

2.8.5. The Contractor shall brief reports and ensure presentations are accurate, factual and presented in a professional manner. The Contractor shall follow-up with all involved individuals to ensure presentations, briefings, reports, and data to be presented are adequate, correct, and timely.

2.8.6. The Contractor shall serve as the office of primary responsibility (OPR) for the

DMAPS/TAA program. The Contractor shall ensure manpower is allocated properly within DMAPS/TAA. The Contractor shall analyze and report all findings to management.

2.8.7. The Contractor shall ensure Timekeeper Procedures, Unit Self Inspections on the

DMAPS/TAA program are performed IAW Department of Defense (DoD) 7000- 14R, DoD Financial Management Regulation Volume 8, Chapter 2.

2.8.8. The Contractor shall ensure subsequent internal and/or higher-level program reviews substantiate that an effective self-inspection was conducted on the DMAPS/TAA program.

2.8.9. Applicable data systems accessed include:

2.8.9.1 Depot Maintenance Accounting and Production (DMAPS)

2.8.9.2 TAA

2.8.9.3 Defense Civilian Pay System (DCPS)

2.8.9.4 PDMSS/G097

2.8.10. The Contractor shall provide a monthly status report. The report shall include identified deficiencies, project status, completion dates, manpower issues, as well

3. SERVICES SUMMARY.

# Performance Objective PWS Reference Performance Threshold

The Contractor shall provide the required services IAW applicable regulations and / or Government Standards of Work

2.0 – 2.8.10

Acceptable when there are no more than three (3) validated customer complaints for timeliness, quality, or safety within the TO period of performance

(POP).

The Contractor shall submit Contract Data Requirements List (CDRLs) IAW required timetable.

4.1.1.- 4.5.

Acceptable when CDRL is provided as required and no more than two (2) deviations for the POP.

The Contractor shall report contractor labor hours required for performance of services provided no later than 31 October of each calendar year

4.2 Acceptable if there are no deviations within the task order POP.

Services Summary Items: Additional Services Summary items for identified required tasks will be identified at the task order level and with qualitative/quantitative standards; all task orders require Services Summary items 1-3.

Definition: Deviation - A deviation is defined one instance of not complying with written Air Force, AFMC, or OO-ALC policies/guidance or an instance of submitting after the identified due date IAW with the applicable CDRL.

4. CONTRACT DATA REQUIREMENTS (CDRL)

DATA

ITEM TITLE DELIVERY DATE

A001 Monthly Performance Report Monthly

A002 Project Status / Task Report As Required

A003 Quality System Plan As Required

A004 Safety Program Plan Once with revisions as required

Table 4.1

4.1 CDRL submission

4.1.1 Contract information data shall be delivered, as assigned by the Ordering Activity, electronically in accordance to the corresponding requirement for each Data Item listed in Table 4-1 (above). The Contractor’s CDRLs shall have no more than one error per quarter for all CDRL submittals or no more than one CDRL per quarter is submitted after the identified due date. Grammatical errors do not count as an error. Substantive mistakes shall be corrected within two working days and corrective action taken to prevent recurrence of inaccurate late CDRLs. All reporting requirements listed below are applicable, unless omitted at the TO level, and shall include current site-specific information.

4.2 Annual Manpower Report.

4.2.1. The contractor shall report ALL contractor labor hours (including subcontractor labor hours) required for performance of services provided under this contract via a secure data collection site. The contractor is required to completely fill in all required data fields at http://www.ecmra.mil.

4.2.1.1. Reporting Period: Contractors are required to input data for the labor executed during the POP for each Government fiscal year (FY), which runs 1 October through 30 September. While inputs may be recorded anytime during the FY, all data shall be reported no later than 31 October of each calendar year. Contractors may direct questions to the Contractor Manpower Reporting Application (CMRA) help desk.

4.2.1.2. Uses and Safeguarding Information: Information from the secure web site is considered to be proprietary in nature when the contract number and contractor identity are associated with direct labor hours and direct labor dollars. At no time will any data be released to the public with the contractor name and contract number associated with the data.

4.2.1.3 Website User Manuals: Data for Air Force service requirements must be input at the Air Force CMRA link. However, user manuals for government personnel and contractors are available at the Army CMRA link at http://www.ecmra.mil.

4.2.1.4 The Unit Identification Code (UIC) will be provided at the task order Level.

4.3. Monthly Status Report – Employee Listing.

4.3.1. The Contractor shall include an updated Team Complement (employee listing) with the monthly status report which identifies employees name, job series, A005 Accident / Incident report As required http://www.ecmra.mil/ http://www.ecmra.mil/ employees supervisors name or lead, date of hire, security clearance, and Common Access Card (CAC) to the Contracting Officer Representative (COR) no later than 10 days prior to contract start (during ramp up) and no later than the 5th business day of every month. This will ensure the COR and on-site contractor supervisor/lead are aware of all contract employees onsite (CDRL 0001).

4.3.2. Contractor shall provide projected workload availability, ensuring coverage in projected areas where there may be a shortfall of coverage. In instances of potential workload shortfalls, the Contractor shall address how they shall provide coverage in the affected area(s).

4.3.3. The Contractor shall provide 30 day’s written notice to the Government

Representative and COR prior to any contractor employees being absent for the purpose of attending Contractor-provided training. The monthly status report may be used for this notification.

4.4. Total Case Incident Rate/Days Away, Restricted or Transferred (TCIR/DART)

4.4.1. The Contractor shall include the Total Case Incident Rate/Days Away, Restricted or Transferred (TCIR/DART) rates in the annual January report. Refer to paragraph 14.7.2. of this PWS (CDRL A004).

4.5 Mishap/Incident Report.

4.5.1. In the event of an accident/mishap, the Contractor shall take reasonable and prudent action to establish control of the accident/mishap scene, prevent further damage to persons or property, and preserve evidence. A written or email copy of the mishap / incident notification shall be sent within three calendar days to the designated Government Representative, who will forward it to 309 MXW safety

(CDRL A005).

4.5.2. The Contractor shall advise the Government area supervisor of any unsafe or deficiencies in work area and use this report for documentation.

5. QUALITY CONTROL.

5.1 Management Plan.

5.1.1. The Contractor shall have in place a Management Plan to ensure qualified candidates are identified, screened, placed, monitored, and trained/retained, and currently possess the required background checks and security clearances to fulfill service requirements under this contract.

5.1.2. The Contractor shall accomplish task order requirements by employing and utilizing qualified personnel with appropriate combinations of education, experience, knowledge, training, abilities and skills, as well as physical capabilities. Appendix D lists the types of labor categories required using government manpower equivalent type tasks.

5.1.3. The Contractor shall maintain clear organizational authority and responsibility to effectively manage and control personnel. This shall be accomplished without requiring Government employees to engage in the contractor’s operational or human resource management processes.

5.1.4. The Contractor shall establish and provide all reasonable means to ensure that performance of this contract in a Government facility is fully complementary with, and does not run counter to, any written local operating procedures or policies that may be provided by the Government. This is consistent with the contractor’s exclusive right and authority to supervise and control its employees.

5.2. Quality System Plan (QSP).

5.2.1. The Contractor shall provide a QSP as part of the proposal and shall be evaluated at the basic contract level. The plan shall be updated, provided, and evaluated as defined in each task order, as requested. The Contractor shall make appropriate corrections and modifications to the plan and obtain acceptance of the plan by the contracting officer before the start of the first operational performance period.

Updates shall be provided whenever there is a change in any of the following Quality System Elements: Management Responsibility Organization; Quality System Initial Quality Planning; Document Control; Process Control; Inspection & Testing; Corrective Action; Handling, Storage, Packaging, and Delivery;

Quality Records; Internal Quality Audits; Training; and Quality System Effectiveness. (CDRL A003)

5.2.2. The Contractor shall establish and provide a complete Contractor’s QSP to ensure the requirements of this contract are provided as specified. The Contractor shall ensure quality service is maintained throughout the life of the contract.

5.2.3. The Contractor’s QSP shall reflect the contractor’s overall approach, internal management controls, processes, and procedures for reporting to the Government on identified aspects of quality issues. The plan shall identify the means by which the Contractor will ensure quality effectiveness and demonstrate comprehensive management and review of data. The plan shall describe who reviews and assures that appropriate action is initiated when trends are unfavorable, who the Government will contact for contractor quality issues. The plan shall identify how the contractor identifies and resolves deficiencies, identifies potential improvements, and maintains and makes available to the Government, documentation reflecting quality control inspections and any corrective actions taken. The Contractor shall provide copies of all discrepancies to the Government PM and the COR.

5.2.4. The Contractor’s QSP shall meet or exceed the minimum quality management systems elements specified in the American National Standards Institute (ANSI)/American Standards Organization (ASO)/International Standards Organization (ISO) family of standards.

6. GOVERNMENT OBSERVATION / INSPECTION:

6.1. The Government will periodically evaluate the contractor’s performance through inspections IAW with FAR 52.246-4 Inspection of Services.

6.2. Any matter concerning a change to the scope, prices, terms or conditions of this contract shall be referred to the Contracting Officer. The Contractor shall contact the assigned COR for any performance, administrative, scheduling issues, and/or safety mishaps/concerns.

7. GOVERNMENT SHARED PROPERTY AND SERVICES:

7.1. Work is to be performed at OO-ALC, Hill Air Force Base, Utah. Government equipment custodians will issue hand receipts for equipment, computers, and printers as necessary. The Contractor will be provided access to facilities, equipment, and property as required for the specific task order. Any property or equipment provided to the Contractor in the individual task order shall be returned to the using organization upon completion of the task order.

Provide protection to Government property to prevent damage during the period of time the property is under the control or in possession of the Contractor.

8. SECURITY.

8.1. The Contractor shall comply with DOD and Air Force security requirements that pertain to this contract. The Contractor must meet the same security requirements as government employees for access to HAFB's network or Automated Information Systems (AIS) to include all classified areas within OO-ALC.

8.2. Contractor personnel shall possess and maintain the required security requirements and background checks to obtain a CAC card for base access and access to the Government computer/network, prior to the start of performance. The Contractor shall maintain the clearances and licenses as required per DD 254.

8.3. CAC cards can only be issued to individuals who have credentials already established in the

Joint Personnel Adjudication System (JPAS) and have passed a National Agency Check with Inquiries (NACI) investigation. This is the minimum level of investigation required to access federal network information systems. The Contractor shall provide individuals who have met the above criteria prior to performance.

8.4. The Contractor shall fill out, or provide, all of the necessary information required on the

AFMC Form 496, Application for AFMC Identification Card, Defense Biometric

Identification System (DBIDS), or Common Access Card (CAC) card to the Government Representative (GR) as defined at the TO level.

8.5. The Contractor shall verify all of the information on the AFMC Form 496, or the person listed on each shall appear in person and provide two original identity source documents for identity proofing. The Contractor shall present the completed form with all necessary documentation to the GR as defined at the TO level. The identity source documents must come from the list of acceptable documents included in Form I-9, OMB No. 1115-0136, Employment Eligibility Verification. At least one document shall be a valid State or Federal Government-issued picture identification.

8.6. Contractor personnel that require access to the flight line shall report to the Ogden Air

Logistics Complex Security Office to perform Security Education, Phase 1 &2 Line Badge training.

8.7. All Government issued credentials and badges are to be accounted for and returned upon completion of the contract requirements. Any lost credentials or badges are to be reported immediately to the appropriate Group or Complex security office upon discovery of the loss.

8.8. Contractors shall comply with local unit processing in and out checklist procedures for all

Contractor personnel, to ensure proper security related briefing and debriefs are accomplished.

8.9. Contractor employees who have access to Hill Air Force Base, government facilities or critical information shall be trained on Operations Security (OPSEC), human relations, and security education and motivation within 90 days after initial assignment of the contract IAW AFI 10-701 Paragraphs 5.1-5.2.

8.10. Employees with a Secret clearance shall complete quarterly Block Security Training for

Cleared Personnel training. Employees with access to classified areas shall attend quarterly security briefings for cleared personnel.

8.11. Contractor employees requiring a higher level of investigation for government computer access shall obtain security clearance per AFI 31-501, Personnel Security Program Management and AFMAN 33-282, Computer Security.

8.12. Communications Security (COMSEC)

8.12.1. All communications with DOD organizations are subject to COMSEC review.

8.12.2. The DOD authorizes the military departments to conduct COMSEC monitoring and recording of telephone calls originating from, or terminating at, DOD organizations.

8.12.3. The Government advises the Contractor that at any time they place a call to, or receive a call from, a DOD organization, they are subject to COMSEC procedures.

8.12.4. The Contractor shall assume the responsibility for ensuring wide and frequent dissemination of the above information to all employees dealing with official DOD information.

8.12.5. All Contractor management staff or contractor personnel shall be clearly identified as such at ALL times. Contractor identification shall include conversations, mail, email, teleconferences, video teleconferences, faxes, and/or other electronic communication whether with Government personnel, other contractor personnel, or with the public when supporting this contract where their status as contractor employees might not otherwise be apparent or where they might be mistaken for civil service employees. At a minimum, Contractor Management Staff or contractor personnel shall clearly identify themselves using the label “contractor” in email addresses in accordance with Federal Acquisition Regulation (FAR) 37.114(c), Special Acquisition Requirements; opening ALL phone conversations with a statement materially the same as, “[office name], I am [employee name], a [prime contractor’s company name] employee,” including the employing contractor’s name in the letterhead and/or signature block of any written correspondence; and any other means necessary.

9. PHYSICAL SECURITY

The Contractor shall be responsible for safeguarding and shall account for all Government property provided for contractor use.

10. TRAINING

10.1. The Contractor shall provide a training roster of all contractor employees trained, date trained and what they were trained on (CDRL A001).

10.2. All applicable Contractor personnel shall attend Government training. These training requirements will be accomplished by Government Points of Contact (POC) and a roster provided to the COR/Training Manager no later than 30 days after the task order award for each task order. As new employees are hired they shall be trained and a new roster provided to the COR within 30 days. The roster shall include employee name and the title of each course taken.

10.3. Analyst Training. The Contractor shall attend various program training courses provided by the Government as needed. This includes, but is not limited to:

Financial/Production Analysis, Basic Explosive Safety Course, MRO Application, PDMSS Application, DCAST, and Unbilled Balance (UBB) training.

10.4. TAA Training: The Contractor shall attend various program training courses provided by the Government as needed.

Table 11.1 below illustrates required training as further explained in the individual task order references.

Type Frequency Attendees Government Furnished

Contractor Furnished

Hazardous Communication Annually All Employees X X

Lock-out Tag-out Annually All Employees X

Forklift Certification One Time As Required X

Explosive Safety One Time All Employees required to work in Explosive Clear

Zones (ECZs) X

Toxic Metals Awareness

One Time or as Required

All Production Area Contractors X

Cadmium Refresher As Required

All Employees required to work in cadmium-contaminated areas

X

Environmental Safety &

Occupational Health

As Required All employees working on

HAFB X

AS9100 –

Aerospace Standard Overview

Annual All employees working on HAFB X

Security Education and

Motivation Annual All employees working on HAFB X

Human Relations Annual All employees working on

HAFB X

Hazardous Materials

Management One Time

All Employees handling, transporting or using potential HMs X

Process

Foreign Object Damage Annual All employees working on

HAFB X

Fire Safety and Prevention Annual All employees working on

HAFB X

Operations Security Annual All Employees with access to Hill AFB X

Total Force Awareness Training

Annual All employees accessing computers X

Block I, II, III and IV Training Annual All employees working on

Hill AFB X

Voluntary Protection

Program (VPP)

Annual or as Required

All employees working on Hill AFB X

Information Protection Annual All employees working on

Hill AFB X

Table 11.1 TRAINING

10.6. The Contractor shall furnish employee training for Planning, Scheduling, PST, TAA and

Analyst tasks. The Contractor shall furnish employee training for planning tasks specified in PWS Paragraph 1.1 per AFMCI 21-105 A.2.1.2-A2.2.

10.7. The Contractor shall attend Government furnished annual Information Assurance

Awareness Program (IAAP) Training, Block Training and any other training that the Security Manager and Training Manager require.

10.8. The Contractor is required to provide Workforce Hazardous Communication training and Lock-out/Tag-out training to their employees.

10.9. Contractor employees shall attend Government-furnished Contractor new hire training.

11. INTELLECTUAL PROPERTY: All intellectual property (hardware, firmware, or software)…