Attachment I - PWS Dated 22 Feb 21.pdf

PERFORMANCE WORK STATEMENT (PWS)

FOR

INTEGRATED SOLID WASTE MANAGEMENT

(ISWM)

Hill AFB 22 February 2021

PERFORMANCE WORK STATEMENT

TABLE OF CONTENTS

SECTION PAGE

1. DESCRIPTION OF SERVICES 3-13

2. SERVICE SUMMARY 13-16

3. GOVERNMENT FURNISHED PROPERTY AND SERVICES 16-17

4. GENERAL INFORMATION 17-28

5. APPENDICES 28-69

1. DESCRIPTION OF SERVICES: The contractor shall provide all personnel, equipment, tools, materials, vehicles, supervision, and other items and services necessary to perform ISWM, municipal solid waste (MSW) collection and recycling services at Hill Air Force Base (HAFB) and Little Mountain Test Annex, Utah (LM). The contractor shall perform these services in this

PWS for the Basic Year and each executed Option Year plus any extension of services as required per FAR Clause 52.217-8 Option to Extend Services. The contractor shall perform to the standards in the contract as well as all local, state, federal regulations, international agreements, Status of Forces Agreements (SOFA), and appropriate Final Governing Standards

(FGS) with a focus on safety, sanitation and customer service. The Contractor is encouraged and expected to use innovative approaches to efficiently and effectively accomplish PWS requirements in a timely manner, at a reasonable cost and in a way that fosters pride and ownership in the work performed. Estimated workload factors are in Appendix A, collection areas are in Appendix B, signage instructions are in Appendix C, maps are in Appendix D, Government Furnished Property and Services are in Appendix E, and Safety Requirements are in

Appendix F.

1.1. COLLECTION REQUIREMENTS.

1.1.1 Main Base

1.1.1.1. Municipal Solid Waste. Emptying of MSW containers (contractor provided) shall be performed in accordance with (IAW) the historical data in Appendix A (Estimated workload and refuse tonnage) or at least by the schedule and frequencies identified in Appendix B (refuse, roll off, and recycle sizes, positions, and frequencies). The contractor shall establish initial vehicle routes and collection schedules upon contract award and if collection dates fall on a federal holiday, the schedule shall reflect this as a non-collection day and adjust accordingly. The initial vehicle routes and collection schedules shall be submitted to the Contracting Officer (CO) within five (5) calendar days prior to the start of contract performance. The contractor may propose adjustments to the schedule at any time but as a minimum the CO’s designated Representative

(COR) (Quality Assurance Personnel) and contractor shall monitor fill capacities during the first

30 days of performance and during one other period to be agreed upon during the same performance period, in order to provide the minimum number of pickups necessary to maintain a healthy, vector free environment and prevent waste container overflow. At the discretion of the

CO, sensors may be installed on waste collection containers to study waste generation trends and optimize collection routes. No changes are allowed to the schedule or haul route without CO or

COR coordination. Collections as a result of any delays shall be performed by the next workday.

When the contractor completes service at a location there shall be no litter, waste, or recyclable material on the ground within a 10 foot radius of the container.

1.1.1.2. Food Waste. Empty containers used to dispose of food waste daily (on days when the serviced facility is in operation) whether the container is full or not. Food Waste containers and pickup days are identified in Appendix B. Cleaning and deodorizing shall be accomplished IAW paragraph 1.4.2. The government reserved the right to add hauling of food waste to the food digester in Salt Lake City as an option to CLINs 0002, 1002, 2002, 3002, 4002, and 5002.

1.1.1.3. Recycling. Emptying of recycling containers (both Government provided and contractor provided) shall be performed in accordance with (IAW) the historical data in

Appendix A (Estimated workload and refuse tonnage) or at least by the schedule and frequencies identified in Appendix B (refuse, roll off, and recycle sizes, positions, and frequencies). The contractor shall establish initial vehicle routes and collection schedules upon contract award and if collection dates fall on a federal holiday, the schedule shall reflect this as a non-collection day and adjust accordingly. The initial vehicle routes and collection schedules shall be submitted to the Contracting Officer (CO) within five (5) calendar days prior to the start of contract performance. The contractor may propose adjustments to the schedule at any time but as a minimum the CO’s designated Representative (COR) (Quality Assurance Personnel) and contractor shall monitor fill capacities during the first 30 days of performance and during one other period to be agreed upon during the same performance period, in order to provide the minimum number of pickups necessary to maintain a healthy, vector free environment and prevent waste container overflow. At the discretion of the CO, sensors may be installed on waste collection containers to study waste generation trends and optimize collection routes. No changes are allowed to the schedule or haul route without CO or COR coordination. Collections as a result of any delays shall be performed by the next workday. When the contractor completes service at a location there shall be no litter, waste, or recyclable material on the ground within a

10 foot radius of the container.

1.1.2. Military Family Housing (MFH) (Non-Privatized). “Reserved” Not applicable to this contract.

1.1.3. Over and Above Requirements (paragraphs 1.1.3.1 through 1.1.3.9 are all Over and

Above requirements). The following services shall be priced separately IAW the cost contained in blocks 19 through 24 on the SF 1449 and Section B. The contractor shall be compensated

IAW the price specified on the SF 1449 for that service. Zero (0) deficiencies permitted while performing unscheduled collections IAW 1.1.3. – 1.1.3.7. Services designated over and above

(estimated quantities based on historical data) shall be compensated IAW the unit price when these services are requested, when additional funding and services are necessary a modification will be issued by the CO.

1.1.3.1. Unscheduled Pickup and Special Events. In addition to the scheduled solid waste collections, the CO or COR may request the contractor make unscheduled collections and disposals. For unscheduled events, the contractor shall respond within one business day of notification from the CO or COR. For special events, the contractor shall perform additional work and provide additional containers not anticipated in the original scope of the contract or reposition solid waste containers as directed. These containers shall be placed in locations for a length of time designated by the CO or COR. The CO shall notify the contractor in writing at least 3 business days in advance of the special event date. Special events/projects include, but not limited to, Operational Readiness Exercises (ORE), Unit Compliance Inspections (UCI), Operational Readiness Inspections (ORI), Environmental Compliance Assessment Management

Program (ECAMP), Air Shows, Change of Command ceremonies, and Government functions.

These special events may be located at geographically separated locations that do not normally receive service. [The COR will notify the Contractor when special remote service is required and discuss particulars of the needed service]. The Contractor shall perform all work within the agreed timeframe. Additional work required for special events shall not relieve the Contractor of the responsibility to perform existing scheduled required services. See Appendix A for estimated workload data and Appendix B for task and frequency.

1.1.3.2. Construction and Demolition Debris (C&D). When requested by the CO or COR, the contractor shall provide roll-off containers for collection of C&D as detailed below and in

Appendix B. The contractor shall place container(s) at the designated site within one business day of notification by the CO or COR. Container(s) placed in Industrial or Flight Line areas

MUST have a fitted cover (or cover provided to the facility manager). Each container service includes pickup, recycling or disposal, and return to original location IAW paragraphs 1.1.5 and

4.5 and will be billed as one collection on the monthly invoice. The contractor shall recycle or dispose of all C&D at a permitted landfill or recycling facility. The contractor shall provide weight tickets of all roll-off containers to the COR. Contractor shall be on an “on call” basis within one business day of notification by the CO or COR. The Government may require the contractor to perform this service other than normal duty hours. See Appendix A for estimated workload data and Appendix B for locations.

1.1.3.2.1 Permanent Roll off Containers. The contractor shall provide containers to collect scrap wood, construction debris, and miscellaneous refuse or recyclable materials. The location of delivery is listed in Appendix B. The COR or CO shall notify the contractor when the roll off is ready to be serviced. See Appendix B for task and frequency.

1.1.3.2.2 Roaming Roll off Containers. The contractor shall provide containers to collect scrap wood, construction debris, and miscellaneous refuse or recyclable materials. The COR or

CO shall notify the contractor the date and location of delivery and the point of contact including telephone number. The COR or CO shall notify the contractor when the roll off is ready to be serviced or picked up. Each delivery and pick up or service will be billed as one collection on the monthly invoice. See Appendix B for task and frequency.

1.1.3.2.3 Roll off Load & Go’s. The contractor shall provide containers to collect scrap wood, construction debris, and miscellaneous refuse or recyclable materials as a load & go collection.

The COR or CO shall notify the contractor of the date and location of collection and the point of contact including telephone number at least 24 hours prior to scheduled delivery time. The contractor shall contact each load & go customer no later than 0730 the morning of delivery to notify them of the arrival time so the customer can arrange for personnel and equipment to begin working as soon as the roll off container arrives. The contractor must notify the customer no later than 1 hour prior to arrival time. If the contractor needs to reschedule, the customer shall be notified by the contractor. The contractor shall notify the COR of any rescheduling no later than

1600 the same day. The contractor shall wait while the roll off container is filled by the customer. If the customer is unable to start filling the container within 10 minutes of arrival, the contractor shall notify the COR or CO immediately and leave the area. The customer will reschedule with the COR. See Appendix A for estimated workload data.

1.1.3.3. Public/Common Use MSW Receptacles. “Reserved” Not applicable to this contract.

1.1.3.4. Public/Common Use Recycling Receptacles. “Reserved” Not applicable to this contract.

1.1.3.5. Ash Collection. “Reserved” Not applicable to this contract.

1.1.3.6. Additional Pickups. In the event unusual conditions cause a container to require pickup before the scheduled time, the CO or COR may request in writing (email sufficient) pickup within 24 hours and the contractor will be compensated at a unit rate based on the container size per contract line item IAW Schedule B.

1.1.3.7. Container Relocations. The Government may request relocation of containers. The request will be made in writing and the container will be relocated within 72 hours, unless an emergency request is made. The contractor shall provide emergency container relocations during real-world higher Force Protection Conditions (FPCON’s). The contractor shall move all specified containers to the locations identified by the CO or the COR for the purpose of relocating containers at least 82 feet (25 meters) from the facilities. The contractor shall be on-call 24 hours a day, 7 days a week, including weekends and holidays. Emergency container relocations are expected to be initiated when the base reaches real-world FPCON Alpha plus or higher. The contractor shall supply a name of their designated representative for contractual actions. The contractor shall notify the CO, within 24 hours, of any change affecting the designated representative. Initiation to relocate the identified containers shall be completed by the CO or the COR notifying the contractor’s designated representative by phone or other means of communication. The CO or the COR shall direct the contractor to execute relocation of containers to FPCON locations. The contractor shall begin container relocations within 2 hours of notification. All moves must be completed in a quick and safe manner. The contractor shall contact the CO or the COR if there are any problems, difficulties, or resistance associated with container relocations. If problems with routine collection occur, contractor shall coordinate with the COR to adjust routine collection schedules during FPCON. The contractor shall notify the

CO immediately upon completion of dumpster relocations. Dumpsters shall remain at designated FPCON locations until directed by the COR. At this time, the contractor shall move all dumpsters back to the original locations during regular refuse collection schedule; these moves shall be completed within seven (7) working days.

1.1.4. Inclement Weather Schedule. The contractor shall collect MSW and recyclable material during periods of inclement weather. In cases of severe weather, the CO or COR may authorize exceptions, in writing. When exceptions are granted all missed collections shall be performed within 24 hours after the severe weather has terminated, unless the CO authorizes additional time.

1.1.5. Route Parameters. The contractor shall submit proposed routes from their facility to

Hill AFB using the Roy Gate as the only entrance/exit point to the CO at least five (5) calendar days prior to contract award. Collection shall be made between the hours of 0600 – 1500 hours, Monday through Friday for all containers. Collection outside these hours shall require prior coordination of the CO or COR.

1.1.5.1 The contractor shall establish routes so that all containers within restricted or secured areas are serviced during normal working hours (0700 – 1430). The contractor shall identify in writing the employees performing service to any containers located in restricted or secured areas.

As a minimum, the names, social security number, type of vehicle and start date of employment shall be provided. The contractor shall update list as changes occur.

1.1.5.2 The contractor shall notify the CO or Government COR of any conditions that may interrupt the schedule of performance such as disposal sites backed up, delays due to security measures, exercise, vehicle breakdowns, blocked containers, etc. Commercial vehicles going through Roy Gate inspection area have had delays up to 4 hours on a single day. The current contract has issues in the 1200’s area with vehicles blocking access to containers even when parked legally.

1.1.5.3 The contractor shall comply with all security procedures to ensure restricted/secure areas are not compromised. This may include but is not limited to: ensuring that access gates into secure areas close behind the drivers and opening and securing privacy fence gates and/or dumpster enclosure doors.

1.1.6. Points of Collection. Collection stations for MSW and recyclable materials are shown in

Appendix B. The contractor shall position bulk containers for customer ease in depositing MSW and recycling material. The contractor shall also position containers to minimize interference with adjacent parking areas, sidewalks, roadways, overhead utilities, trees, fire hydrants and other potential obstructions. The COR may request the Contractor to relocate or reposition dumpsters when required. The Contractor shall perform these relocations within 72 hours after notification. Notify the COR immediately if any hazardous waste is found at a collection point.

The contractor shall accomplish service for all containers on days and frequency stated in their collection schedule IAW requirements in paragraph 1.1.5. The government reserves the right to add up to a total of 30 rented front loader containers sized 6 CY of type MSW and up to a total of

60 rented front loader containers sized 6 CY of type recycle, throughout the life of this contract at no additional charge.

1.1.6.1. Missed Collections. The Contractor shall not miss collections; in the event that they are missed, the Contractor shall prioritize missed pick-ups at no additional cost to the

Government. If the Contractor is notified by the CO or COR because of a missed collection, such collections shall be performed within 24 hours after notification and will be documented as a customer complaint.

1.1.7. Cubic Yard Capacity. Proposed capacity of containers is indicated in Appendix B. The contractor is encouraged to identify changes to the capacity of containers and/or pickup frequency to improve the overall efficiency of MSW and recycling removal, and to submit these changes to the CO or COR. No changes shall be made until the proposed change is coordinated with the CO or COR. The Government reserves the right to change the cubic yard capacity at any collection station or change the number of collection stations as long as it does not increase the overall total cubic yard capacity of this PWS. The Government may also reduce the frequency of collections.

1.1.8. Government-Approved Containers. Collection of MSW and recyclable materials in all areas shall be from contractor-provided, CO or COR accepted containers (except most cardboard/paper). The Government will provide most recycling containers (cardboard/paper) at most buildings. The contractor shall furnish sixty (60) recycling containers (cardboard/paper) to be located at remaining buildings after placing government furnished recycle bins.

1.1.8.1. Containers. The contractor shall furnish all bulk refuse dumpsters, sixty recycling containers, self-contained compactor units, and roll off containers. All containers must be in good working condition. All bulk refuse dumpsters shall be cathedral type with durable plastic lids. Dumpsters placed along loading docks must be convenient for customers to throw refuse away from the dock. The contractor shall collect and dispose of refuse and recyclable materials such that refuse and recycling containers are emptied before reaching full capacity.

1.1.8.2. Painting of collection containers. The contractor shall paint all containers including government-provided recycling containers (cardboard/paper). All contractor-provided MSW containers shall be Dakota Brown Federal paint number 30099 (Sherwin-Williams # 2056) and contractor-provided recycling containers (cardboard/paper) shall be Greystone Federal paint number 23617 (Glidden # 78-50). The contractor shall also paint all Government-provided recycling containers (cardboard/paper) Greystone Federal paint number 23617 (Glidden # 78-

50).

1.1.8.3. Sawdust collection containers. The contractor shall furnish containers to capture sawdust at locations listed in Appendix B under Refuse Collection Stations & Frequency.

1.1.8.4. Container Storage. All contractor storage will be off base, including government provided recycling containers. The contractor is responsible for any damaged or stolen government containers; the contractor shall ensure before the containers are brought to base they are empty.

1.1.8.5. Compactor Units. The contractor shall provide three self-contained food compactor units to be positioned on the Northwest corner of building 849, on the West side of building 400

(Commissary), and on the South side of building 412 (BX). If the contractor should replace the compacting unit with a different type or model than the existing units, the contractor shall furnish training to government personnel employees at no cost to the government. See Appendix A for historical data.

1.1.9. Maintaining Containers and Collection Area. The contractor shall return all MSW and recycling containers to their original location after servicing, in an upright position with the lids securely in place (closed and locked where applicable) and accessible to both customers and the contractor. The contractor is responsible for cleaning up any spills, debris, etc., on the ground within ten (10) feet of the container when servicing a location. This shall include for example;

tree branches, sacks, cartons, boxes, cans, tied bundles, or other containers as applicable. It is intended that the majority of debris will be placed in containers. The contractor shall notify the

COR of locations where debris is frequently placed outside of containers so the COR may notify facility managers and, if necessary, the contractor can adjust the container size or pickup frequency with CO or COR approval. The contractor shall be responsible for keeping collection areas free of solid waste and debris. The contractor shall also notify the COR if it is discovered that a particular receptacle is being utilized for the wrong material.

1.1.10. Weighing of Vehicles. All vehicles used in the collection of MSW, C&D, organics and recyclable materials shall be weighed on state certified public vehicle scales / weigh station, either on- or off-base. When use of off-base scales are the only option, a predetermined public state-certified scale/weight station shall be identified for use. The COR may be present at the public scale for empty and loaded weighing with no notice to the Contractor. All weight discrepancies will be resolved prior to departing the scale site. The Contractor and COR (if present) shall sign all weight tickets. The contractor shall submit a monthly report (paragraph

1.5) that includes weight tickets that reflect the disposed tonnage figures, date of disposal, and type of vehicle and cost of landfill tipping fees. The contractor shall be reimbursed for tipping fees according to submitted invoices.

1.2. RECYCLABLE MATERIALS PROCESSING. The contractor needs to take recycling material off base to be sorted at a Municipal Recycle Facility (MRF). The base operates a Qualified Recycling Program (QRP) to reduce the volume of non-hazardous solid waste generated. It is the intent of the base to conduct direct sales of recyclable commodities through a QRP. The contractor shall provide a detailed accounting of recyclable commodities sold (type / weight / price) to the QRP along with 100 percent of the sales proceeds. The contractor shall be aware of the DoD and USAF waste diversion goals and notify the base QRP manager of potential waste diversion opportunities in the local area. The Air Force waste diversion goals can be found in the most current USAF Strategic Sustainability Performance

Plan (SSPP). The USAF SSPP can be found at http://www.safie.hq.af.mil/esoh/.

1.2.1. Materials. The following items shall be recycled: office paper, newspaper, clean corrugated fiberboard/cardboard/paperboard, colored paper, packing paper, paper bags, magazines, and books. Contractor shall recycle materials not listed above as directed by the CO or COR if collection and transportation costs do not exceed cost of disposal as MSW. All recyclable items shall be stored, shipped and disposed of IAW federal and local environmental regulations.

1.2.2. Pickup Points. Contractor shall provide recycling containers at the locations specified in

Appendix B. Containers shall be emptied as specified in section 1.1.1.3.

1.2.3. Base Recycling Center / Material Recovery Facility. The government will provide the contractor use of the base recycling area as shown in Appendix D. Alternately, the contractor may transport mixed recyclables to a contractor-owned or third party off-base facility for separation and resale so long as government recyclable materials are sorted and weighed prior to commingling with other customers’ recyclables.

1.2.3.1. Contractor Responsibilities. The contractor shall prepare for transport/resale all recyclable materials. Perform daily general maintenance (such as cleaning and replacing light bulbs) and perform recommended maintenance on government furnished equipment. Provide appropriate personal protective equipment for employees. Notify Base Civil Engineer customer service for facility maintenance or repair requirements. Return equipment listed in Appendix C to the government upon conclusion of contract. With the approval of the CO, contractor may procure and install additional equipment as required to more efficiently process recyclable materials. Contractor-purchased equipment will be procured at the contractor's expense, owned by the contractor and may be removed upon contract termination.

1.2.3.1.1. Organic materials. The contractor shall collect co-mingled cardboard and paper from government provided containers. Collected co-mingled clean corrugated cardboard, white ledger, colored paper, newspaper, packing paper, paper bags, paperboard, magazines, books, etc.

shall be taken to an off base vendor that accepts these items. The contractor shall also collect wood waste that shall be preferentially taken to a recycle or compost facility if available.

1.2.4. Marketing. The contractor shall, with CO approval, market recyclable commodities, which may include transporting commodities to buyers. The Contractor shall, with CO approval, educate all residential and base facility occupants on the benefits of recycling and encourage the widest possible participation. If approved by the CO, written publications such as original published pamphlets, brochures, or other informative media, may be used to inform users.

1.2.5. Sales Receipts. The contractor shall provide a summary of sale proceeds by type of commodity, along with original sales receipts for recyclable materials and the proceeds to the

COR no later than the fifth working day of the month following the sale month. The sales receipts shall contain the weight, type and price of the commodity recycled. The contractor shall also submit an invoice of costs associated with the collection, processing, transporting and sale of recyclable commodities.

1.2.6. Composting. “Reserved” Not applicable to this contract. Composting performed under current Grounds Maintenance Contract.

1.3. DISPOSAL.

1.3.1. Off-Base Disposal. The contractor shall transport and dispose of all MSW at a permitted off-base disposal site. A copy of the landfill(s) operating permit that material is transported to shall be provided to the CO. The contractor shall transport recyclable commodities to an off-base material recovery facility. The contractor is responsible for disposal being IAW existing local, state, and federal regulations. The contractor shall be responsible for any permit or fees associated with the use of off-base disposal locations and invoice to CLIN 0018 for reimbursement.

1.3.2. Disposal of Non-marketable Materials. Any commodity rejected by a predetermined commodity buyer must be reclaimed by the Contractor for commodity rework or disposal.

Commodity rejection explanation must be provided to the CO or COR within 24 hours of buyer rejection along with remedy of the reject and plans to prevent same future rejections. Disposal of non-marketable materials from processing recyclable materials at contractor’s off-base facility include plastic bags, pizza boxes, other soiled boxes, tires, mattresses, refrigerators, TV’s, etc.

1.4. EQUIPMENT MAINTENANCE. Contractor furnished containers and Government furnished containers shall match the color scheme of the base. Additional re-painting must match the approved color scheme. The contractor shall maintain all contractor and government provided containers ensuring they are free of unpleasant odors, dirt, debris, and pests. All containers must remain in good, workable condition, with no leaks. They must remain easily accessible to both customers and the contractor. Containers no longer serviceable or repairable shall be replaced from the contractor’s back-up stock at no additional cost to the Government.

The contractor shall perform all cleaning, painting, repair and other maintenance tasks off base.

Trucks and trailers used for hauling and collecting shall be free of odor, dirt, debris, and pests.

Contractor vehicles and equipment shall not have any waste or equipment leaks such as oil or hydraulic fluid. Should any contractor vehicles or equipment have any leaks, the contractor is responsible for cleanup.

1.4.1. Vehicles. All vehicles shall be contractor furnished. All contractor vehicles shall have their company logo clearly visible on both sides of the vehicle and be maintained clean to present a neat, professional appearance. The contractor shall provide an adequate number of vehicles and equipment to fulfill the scope of this contract. In addition, the contractor shall maintain or have backup capability to provide continued service in the event primary vehicles or equipment is down for extended maintenance or repairs. Vehicle and/or equipment failure shall not alleviate the contractor from performing any requirement contained in this contract.

1.4.1.1. Vehicle Maintenance. All vehicles and equipment used in the performance of this contract shall be in good operable condition and meet the current and future local, state, and federal safety requirements if updated during this contract period. Vehicles and equipment found to be unsafe and unable to function as designed shall be removed from the installation and replaced at the contractor’s expense. Vehicular repairs shall be done off base including all routine maintenance such as fluid changes or top offs. The CO or COR may inspect the contractor’s vehicles and equipment at any time and direct the removal of any unsafe or unusable vehicle or equipment from the installation. Broken down vehicles shall be removed from the base within 2 hours. Any vehicle leaks on base property must be reported to the COR or CO immediately. Contractor shall provide absorbent material, a flat nosed shovel and broom, and a container to recover spilled liquids from emergency situations such as broken hydraulic lines

(spill kit on each vehicle should be maintained to contain enough for 110% of the maximum volume of chemicals carried on that vehicle). Clean up shall be performed immediately, and disposal of recovered materials shall be done off Base in compliance with applicable laws.

Contractor shall also carry materials to prevent spilled fluids from entering a drain. Contractor is liable for the spill or release into soil/water/drains. Contractor is responsible for all costs associated with clean-up and restoration including any applicable fines and/or penalties.

1.4.2. Container Maintenance. All containers must remain in good, workable condition, with no rust, dents, broken or inoperable parts, leaks, or broken parts. Major repairs or maintenance, as determined by the CO, shall require replacement of the container. This applies to all refuse, recycling, compactor units, and roll-off containers. Missing or defective container lids within the flight line area shall be replaced within 48 hours after notification of defect; container lids in all other areas shall be replaced within seven working days.

1.4.2.1 Painting and Signage Requirements. All refuse, compactor units, and roll off dumpsters shall be numbered and painted a uniform brown, Dakota Brown Federal paint number

30099 (Sherwin-Williams # 2056). Government furnished and contractor furnished cardboard/paper containers shall be numbered, have signs, and painted a uniform beige, Grey stone Federal paint number 23617 (Glidden # 78-50). The contractor shall provide all container signage and numbering, see Appendix C for specific requirements. Signage and numbering shall be approved by the CO before placing on containers. The contractor shall paint and apply new signage and numbering to all refuse, recycling, compacting units, and roll off containers within the first 90 days after the start of the contract and at a minimum of once every two years. Any painting shall be performed IAW standard commercial industry practice, performing proper pre-paint preparation practices, etc.

1.4.2.1.1 Cardboard Recycling Containers. Cardboard containers shall be eight (8) cubic yard containers, with self-closing lids and slot cut in top front for insertion of flattened cardboard.

Location and frequency of collection are specified in Appendix B. The contractor shall provide all container signage and numbering, see Appendix C for specific requirements.

1.4.2.1.2 Sawdust Collection Containers. The contractor shall provide containers for the collection of sawdust as required. The container shall be modified to fit the collection system.

The contractor shall provide all container signage and numbering, see Appendix C for specific requirements.

1.4.2.2 Cleaning Requirements. At a minimum all containers shall be cleaned annually to clean any food and/or refuse left on the inside and outside of the container and reduce odor.

Containers located at a dining or similar facility shall be cleaned annually during warm months to clean food waste and reduce odors. All bulk containers shall have lids and doors that are easily operable and that prevent rodents from entering. The contractor shall be responsible for insuring container drain plugs are in place and functional throughout the period of the contract.

The contractor shall furnish replacement bulk containers for all bulk containers removed for more than two hours for cleaning, painting, and/or repair. The term “all containers” refers to all contractor furnished property such as dumpsters, compactors, roll-offs, sawdust containers, recycle bins, etc. and to all government furnished property such as recycle bins.

1.4.3. Container Condition Logs. Truck drivers shall keep a monthly log that lists the following information: date, location of container, structural repair needed (as applicable), repair plan, estimated repair completion date, actual repair completion date. Contractor shall submit a monthly container condition report to the COR concurrent with the monthly invoice. Report will be submitted in an Excel spread sheet.

1.5. REPORTS AND RECORDS. The contractor shall provide a monthly report (invoice), by the fifth working day of the month, detailing the previous month’s total tonnage of solid waste

(MSW, C&D and recycling, roll-off, compactors and load & go’s) collected, landfill tipping fees, and weight tickets. These monthly reports shall be furnished in both pdf file and Excel format file(s). The monthly invoice shall be submitted to the Government COR no later than three (3) workdays following the month of service using electronic means of submission, i.e. Wide Area

Work Flow (WAWF). The contractor will be informed if changes to the submittal process are required. The contractor shall provide monthly landfill or transfer station report listing all transactions for the month. Report shall contain the load/ticket number, date, and time, and total weight. Original refuse weight tickets and recycling sales receipts from the recyclables must accompany the report. In addition, the recyclables report shall detail materials collected and recycled by commodity, cost to divert by recyclable commodity, commodity sales proceeds reimbursed in sufficient detail to support Defense Environmental Programs Management requirements, and gross proceeds from recyclable sales. Reports and weigh tickets shall be provided no later than the fifth working day of each month in order to meet billing requirements.

1.6. Contractor Manpower Reporting. The contractor shall report ALL contractor labor hours

(including subcontractor labor hours) required for performance of services provided under this contract for ISWM via a secure data collection site. The contractor is required to completely fill in all required data fields at http://www.ecmra.mil. Reporting inputs will be for the labor executed during the period of performance for each Government fiscal year (FY), which runs from 1 October through 30 September. While inputs may be reported any time during the FY, all data shall be reported no later than 31 October* of each calendar year. Contractors may direct questions to the CMRA help desk.”

*Reporting Period: Contractors are required to input data by 31 October of each year.

Variation in Workload: The monthly invoice shall be submitted to the Government COR no later than three (3) workdays following the month of service using electronic means of submission, i.e. Wide Area Work Flow (WAWF). The contractor will be informed if changes to the submittal process are required. The contractor shall provide monthly landfill or transfer station report listing all transactions for the month. Report shall contain the load/ticket number, date, and time, and total weight.

Uses and Safeguarding of Information: Information from the secure web site is considered to be proprietary in nature when the contract number and contractor identity are associated with the direct labor hours and direct labor dollars. At no time will any data be released to the public with the contractor name and contract number associated with the data.

User Manuals: Data for Air Force service requirements must be input at the Air Force CMRA link. However, user manuals for government personnel and contractors are available at the

Army CMRA link at http://www.ecmra.mil.

2. SERVICE SUMMARY. The contract service requirements are summarized in performance objectives that relate directly to mission essential items. Unless indicated elsewhere, these performance objectives will be measured monthly. The performance threshold briefly describes the minimum acceptable levels of service required for each requirement. The Services

Summary (SS) and the Contractor’s Quality Control Plan (QCP) provide information on contract requirements, the expected level of contractor performance, the expected method of Government validation/surveillance, and confirmation of services provided. These thresholds are critical to mission success. Procedures as set forth in the FAR 52.212-4 (a), Contract Terms and

Conditions - Commercial Items, Inspection/Acceptance, will be used to remedy all deficiencies.

During the first initial 30 days of the contract, two additional errors on each Performance

Objective shall be allowed in an effort to identify normal phase-in problems.

http://www.ecmra.mil/

Performance Objective PWS para. Performance Threshold

Collect and dispose of solid waste from bulk and recycling containers, including additional collections, IAW the established schedule as well as any CO or COR required unscheduled collections, emergencies, and special services.

1.1.1.1-3, 1.1.3, 1.1.3.1, 1.1.3.6, 1.1.3.7, 1.1.8.3, and 4.10

No more than 2 valid customer complaints monthly

Collect and dispose of scrap wood, construction debris, and miscellaneous refuse from roll off containers IAW the established schedule.

1.1.3.2, 1.1.3.2.1, 1.1.3.2.2, 1.1.3.2.3, and 1.1.8.5

No more than 2 valid customer complaints monthly

Maintain containers and vehicles in good workable condition free of defects. Including government owned recyclable containers.

Perform painting and cleaning requirements.

Trucks should be washed and reasonably free of odors.

1.1.8, 1.1.8.1-2, 1.1.8.4, 1.1.9, 1.4, 1.4.1.1, 1.4.2, 1.4.2.1-2, and 3.2

No more than 2 deficiencies permitted per month

Provide Reports and Records with all required information in a timely manner. Collection report contains monthly collected refuse tonnage and recyclable material information by commodity; weight tickets and sale receipts are submitted with the monthly invoice. Truck drivers shall keep a monthly log that lists the following information: date, location of container, structural repair needed (as applicable), repair plan, estimated repair completion date, actual repair completion date.

Contractor shall submit a monthly container condition report to the COR concurrent with the monthly invoice. Report will be submitted in an

Excel spread sheet.

1.1.10, 1.2.3, 1.2.3.1, 1.2.3.1.1, 1.2.5, 1.3.1-2, 1.4.3, and 1.5

No deficiency permitted

Comply with Environmental rules, regulations, and security and safety requirements.

1.4, 1.4.1.1, 1.4.2.2, 4.9, 4.9.1-3, 4.9.3.1-2, 4.9.4, 4.9.4.1-2, 4.9.5, 4.9.5.1-5, 4.9.6-10, 4.10, 4.10.1-2, 4.10.2.1-2, 4.10.3, 4.10.3.1-2 and 4.10.4

No deficiency permitted

2.1. Quality Control. The contractor shall develop and maintain a quality control program to ensure ISWM, MSW collection, and recycling collection services are performed IAW commonly accepted commercial practices and services identified in this PWS. The contractor shall develop and implement procedures to identify, prevent, and ensure non-performance and continual repeat of defective service does not occur. As a minimum, the contractor shall develop quality control procedures addressing the areas identified in paragraph 2, Service Summary.

2.1.1. Quality Control Program. In compliance with the clause FAR 52.246-4 entitled

“Inspection of Services – Fixed-Price”, the contractor shall establish a complete Quality Control

Program to ensure the requirements of this contract are provided as specified. The CO will notify the contractor of acceptance or required modifications to the plan before the contract start date.

The contractor shall make appropriate modifications (at no additional costs to the government) and obtain acceptance of the plan by the CO before the start of the first operational performance period. The contractor shall have a person on staff that is qualified as the project Quality Control

(QC) Manager. That person shall conduct on site random inspections, ensure daily operations are on schedule and completed within specified timelines, have full authority to act on all contract matters relating to the daily operation of the contract, and be responsible for compliance with the quality control plan.

2.2. Quality Assurance. The Government shall inspect and evaluate the Contractor’s performance to ensure services are received IAW requirements set forth in this PWS. The contractor shall provide work schedules to the COR IAW paragraph 4.3 of this PWS. The COR shall inspect by validating actual work performance, physically checking an attribute of the completed task, checking a management information report, investigating customer complaints, conferring with facility managers, or otherwise inspecting the task or its results to determine whether or not performance meets the standards contained in this PWS. The COR will use the

Contractor’s work schedule or modified version thereof, to record validation results. Results of the validation then become the official Air Force record of the Contractor’s performance.

Missed collections and unacceptable services shall be corrected within 24 hours of CO/COR notification at no additional cost as the preferred course of action when appropriate. When a performance threshold has not been met or Contractor performance has not been accomplished, the COR will initiate and provide the CO a Contract Discrepancy Report (CDR) DD Form 2772 for issuance to the Contractor. The Contractor shall respond to the CDR IAW instructions provided and return it to the CO within 10 calendar days of receipt. Performance of a corrected service shall be evaluated to determine whether or not it meets the performance requirements of this contract.

2.2.1. Government Remedies. The CO shall follow FAR 52.212-4 Contract Terms and

Conditions-Commercial Items, for contractor’s failure to perform satisfactory services of failure to correct non-conforming services.

2.3. Performance Assessment.

2.3.1. Periodic Validation. This method requires the COR to employ a “spot check” style of evaluation based on the contractor’s schedule. Periodic validation will be conducted on a scheduled basis (i.e. daily, weekly, monthly, quarterly, semi-annual or annually) and may be adjusted, based on quality trends.

2.3.2. Unsatisfactory Performance. Any unsatisfactory inspection (defect) result shall be recorded, and the Contractor shall re-perform the service after notification by the COR.

Exceeding the performance threshold as outlined in the Services Summary for any performance objective in any one month period shall result in a warning or letter of concern from the CO.

Exceeding the performance threshold as outlined in the Services Summary of these performance objectives in any combination for any two, or more, consecutive or non-consecutive months during a contract period shall constitute an immediate Progress Meeting with the Multi-

Functional Team. All remedies shall be IAW the FAR 52.212-4 (a), Contract Terms and

Conditions – Commercial Items, Inspection/Acceptance.

2.3.3. Customer Complaints. The COR will receive and investigate complaints. The COR shall be responsible for initially validating customer complaints. The CO shall make final determination of the validity of customer complaint(s) in cases of disagreement with the COR and the Contractor. Validated customer complaints shall be re-performed after notification by the CO or COR. Exceeding the performance threshold as outlined in the Services Summary for performance objective in any one month period shall result in a warning or letter of concern from the CO. Exceeding the performance threshold as outlined in the Services Summary for performance objectives for any two (2), or more consecutive or non-consecutive months during a contract period shall constitute an immediate Progress Meeting with the Multi-Functional Team.

All remedies shall be IAW the FAR 52.212-4 (a), Contract Terms and Conditions – Commercial

Items, Inspection/Acceptance.

2.4. PERIODIC PROGRESS MEETINGS.

2.4.1. Meetings. The CO, Functional Commander, COR, QRP Manager and/or Solid Waste

Manager, other government personnel as appropriate, and the Contractor shall periodically meet to discuss the Contractor’s performance. The following issues should be discussed:

opportunities to improve the contract, any required contract modification(s), unsatisfactory inspections and valid customer complaints against each performance objective observed and steps taken by the Contractor to prevent occurrences in the future. The Contractor shall provide a summation of unsatisfactory inspections and customer complaints and provide insight into any identified trends.

2.4.2. Meeting Minutes. Contracting will put the meeting minutes in writing, signed by the CO and any other signatures as deemed appropriate, distributed to the functional area and the

Contractor and a copy placed in the official contract file. Should the Contractor not concur with the minutes, the Contractor shall provide a written notification to the CO identifying areas of non-concurrence for resolution.

3. GOVERNMENT FURNISHED PROPERTY AND SERVICES. The Government will not provide any facilities or storage space for the Contractor’s use under this contract. The

Government will provide most recycling containers and all snow removal, police, fire, and rescue services IAW Appendix E. The Contractor shall reimburse the Government for emergency medical treatment and transportation if these services are required.

3.1. Recycling Center/Material Recovery Facility. Currently there is a centrally managed recycling center at Bldg. 801 near Balmer Ave and 6th Street, see Appendix D. There are recycle containers for cardboard/paper located east of the facility, to the north of Bldg. 805

(Outdoor Recreation).

3.2. Recycle Containers. The Government is providing most recyclable containers “as is” for

Contractor use, the Contractor will be given the opportunity to inspect the property before it is provided. Any repairs and/or refurbishment are at the contractor’s expense IAW FAR 52.245-1 and 52.245-2. The Contractor shall have a property management plan (PMP) that shall be a contractually binding document that is to be approved by CO, it shall discuss the voluntary consensus standards (VCS) or industry leading practices (ILPs) the contractor intends to follow.

Contractors shall use ILPs and VCSs to manage Government property in their possession.

Recycle containers are on a rent-free basis.

4. GENERAL INFORMATION.

4.1. MISSION.

The overall Civil Engineer mission at Hill AFB and Little Mountain Test Annex is to plan, maintain, operate, and protect the infrastructure, facilities, and environment for assigned

Airmen, families, and civilian employees.

4.2. BACKGROUND.

In the past there have been issues with vehicles blocking dumpsters in the 1200’s area causing issues with the servicing cans during normal business hours. Also in the past there have been issues with gate delays sometimes as long as 3-4 hours total additional wait time during a service day. Due to many employees teleworking, there have only been a couple issues with vehicles blocking dumpsters in the 1200’s area. For the past approximately 18 months, there have not been issues with excessive gate delays.

4.3. HOURS OF OPERATION. Perform integrated solid waste management services during normal duty hours of 0600 – 1500, Monday through Friday. Collection outside these hours shall require prior approval of the CO. Be available (by phone, pager, cell phone, text message or fax) during the Government Program Office’s hours (0700 – 1630, Monday through Thursday and

0700 – 1530, every other Friday) and for after-hours response to refuse/recycling problems or emergencies. This excludes federal holidays, unless otherwise required in the contract or approved by the CO. There may be situations that require the Contractor to work at times other than normal duty hours. When the Contractor’s work schedule conflicts with an Air Force mission requirement, advise the CO and reschedule the work to minimize disruption.

4.4. HOLIDAYS & CLOSURES

4.4.1 Recognized Federal Holidays.