PWS_Reverse_Osmosis.pdf

PERFORMANCE WORK STATEMENT

FOR

PREVENTIVE AND REMEDIAL MAINTENANCE

OF

REVERSE OSMOSIS WATER SYSTEMS

17 AUG 2018

PREPARED BY:

OC-ALC/OBCA

TINKER AFB 73145

76 PMXG Reverse Osmosis Water System

Section One

1. Description of Services

1.1 Scope: The Contractor shall provide all labor, tools, equipment, test equipment, material, parts, quality control, transportation and inspection manuals necessary to perform Preventative Maintenance (PM) and Remedial Maintenance (RM) on all of 76 PMXG’s Reverse Osmosis Water Systems for the Oklahoma City–Air Logistics Complex (OC-ALC).

The Contractor shall also provide Personal Protective Equipment (PPE) and clothing, to include reflective clothing (belt, vest, etc.); hearing and eye protection, to include prescription safety glasses; safety harnesses; fall protection equipment; lifting equipment and any incidentals necessary to perform the requirements of this Performance Work Statement (PWS). The equipment is listed in Appendix A.

1.2 The Contractor shall be responsible for insuring all services, parts and Original Equipment

Manufacturer (OEM) components provided under this contract are in accordance with (IAW) the terms and conditions outlined herein, conform to the manufacturer’s equipment specifications and this PWS.

1.3 Preventive Maintenance (PM): The objective of PM is to protect the equipment capability and investment by removing causes of failure, performing routine maintenance and making adjustment to compensate for normal wear before failure occurs. The Contractor shall perform all PM’s IAW the OEM specifications. The Contractor shall perform twelve (12) PM’s per year on each item listed in Appendix A. The Contractor shall provide a copy of the PM schedule to the Contracting Officer Representative (COR) within five (5) business days after contract award. The Contractor shall notify the COR seven (7) business days prior to each scheduled PM visit.

1.3.1 Preventative Maintenance (PM) Pretreatment: The Contractor shall, in addition to OEM standard PM’s, perform all necessary maintenance for pretreatment PM’s. The pretreatment PM’s shall include but not limited to; refilling all chemistry to OEM recommended concentrations, changing all filters, and ensuring pretreatment pumps are operating properly.

1.3.2 Membrane Cleaning: Membrane cleaning shall be performed two (2) times a year at minimum, to a maximum of four (4) times per year. The Contractor shall perform the membrane cleaning, providing all chemistry required to perform the task. The contractor shall perform cleaning every three (3) to six (6) months. Membrane cleaning shall be determined to be needed based on water quality leaving the Reverse Osmosis systems.

Contractor shall perform any scheduled cleanings as part of that month’s scheduled PM visit.

1.4 Over and Above (O&A): O&A is defined as work discovered during the course of performing the repair efforts that is within the scope of the contract and necessary in order to satisfactorily complete the contract. The Contractor shall complete O&A requirements in accordance with (IAW) Defense Federal Acquisition Regulation Supplement (DFARS)

252.217-7028. PGI 217.

1.5 Remedial Maintenance (RM): RM is defined as unscheduled work requirements which are not otherwise defined in this PWS which includes the evaluation, troubleshooting and diagnosis of equipment to isolate the source of a malfunction.

1.6 Malfunction and Notification Process: Upon occurrence of equipment or system malfunction, the COR will contact the Contractor by telephone, email or fax and provide information below. If the COR notifies the Contractor via telephone, the COR will provide a written copy of the request by email or fax.

• the equipment ID#,

• a brief description of the malfunction

• location of equipment

• name and telephone number of the Point of Contact (POC)

Upon notification of the system malfunction, the technician shall arrive on site at the equipment location within two (2) business days or if overseas five (5) business days.

1.7 Equipment Evaluations: Contractor shall prepare and provide a written Estimate Repair

Report to the COR by fax or email no later than (NLT) one (1) business day after completion of the inspection. As a minimum, the information cited on the Estimate Repair Report shall include:

• the equipment ID #

• date of evaluation

• description of findings and recommendations

• required part(s) and part number(s)

• cost of part(s)

• number of part(s) needed

• estimated labor hours required to complete the repair

Any recommendations cited shall consider:

• the priority of the requested service

• available source for obtaining new part(s)

• availability of the new part(s)

• shipping and delivery schedules of part(s)

• other factors which may be peculiar to the specific repair requirement

1.8 Authorizations for Repair Actions: Only the Contracting Officer (CO) can authorize repair actions. The COR will coordinate any repair actions with the Subject Matter Expert (SME) and the CO to obtain approval to proceed. The Contractor shall ensure all repair actions have documented CO approval before initiating any repair or ordering parts. The Contractor shall demonstrate to the Government Technical Point of Contact (POC)/SME that the repairs have been completed.

Once the authorization for repair action has been received from the CO, the Contractor shall order any required part(s) within two (2) business days and notify the COR, in writing, of the estimated arrival date of the part(s). The Contractor shall perform the repair within five

(5) business days upon receipt of the parts. The COR will verify the receipt of the parts with the Contractor to ensure the repair is performed timely.

1.9 Parts and Materials: The Contractor shall provide and use only new parts and material in performance of this PWS unless otherwise authorized by the CO.

1.10 Service Report: Immediately upon completion of the maintenance support services and before leaving the OC-ALC, the Contractor shall provide a written Service Report to the Government Technical POC or COR. The Government Technical POC will forward the service report to the COR within two (2) business days of receipt. The Contractor shall provide, by fax or email, the final service report within five (5) business days to the COR.

The Government will not pay an invoice submitted until an acceptable service report has been received from the Contractor. As a minimum, the final service report shall contain the following information:

• name of the company

• requested service date

• description of services provided

• additional services recommended (if any)

• printed name and signature of technician who performed the service(s)

• printed name and signature of on-site Government Technical POC or COR

• start and completion dates

• complete breakdown of the labor cost (hours and rate)

• material(s) and part(s) used

• details of any other charges

• printed name and signature stating only new parts and materials were used

1.11 Increase or Decrease of Equipment: The Government reserves the right to increase or decrease the number of the Reverse Osmosis Tanks to be serviced by the Contractor by 25%, through means of a modification based on the Government need during the life of the contract. The Contractor shall provide the agreed upon Reverse Osmosis Tanks PM/RM services IAW the unit prices, terms and conditions agreed upon in the Basic and Option years of the contract.

1.12 Quality Assurance: According to the contract’s inspection clause, the Government will evaluate the Contractor’s performance under this contract. The COR will participate in the administration of this contract. Any matter concerning a change to the scope, prices, terms or conditions of this contract shall be referred to the CO. All services to be performed by the Contractor during the period of this contract will be subject to review by the CO or

COR.

1.13 Corrective Action Report (CAR)/Complaint Contractor Response Time: The Contractor shall provide a written response within two (2) business days which addresses the root cause, corrective action and preventive action(s) in relation to the submitted CAR or Customer Complaint.

1.14 Maintenance Documentation: The Contractor shall notify the Government Technical

POC upon completion of each PM/RM action IAW OC-ALC OI 21-203, Chapter 1, 2 and 3, as applicable.

1.15 Red Tagged Items: Red Tagged items create unsafe conditions for workplace and are noted by the annotation of a Red X, in the Facilities and Equipment Management Web- Based (FEMWEB) system. A Red X indicates the equipment is considered unsafe or unserviceable and will not be used until the unsatisfactory condition is corrected and the Red X is cleared. The Contractor shall not authorize, use or direct equipment to be used until the Red “X” has been properly cleared IAW OC-ALC OI 21-203, Chapter 2.

1.15.1 Red X Clearance: The Contractor shall ensure the Red X’s are cleared IAW OC-ALC OI

21-203, Chapter 2. The Contractor shall immediately notify the shop supervisor or work leader in any instances that the Contractor clears a Red X in his or her assigned work area.

1.15.2 Red X Clearance on Equipment: Red X on Equipment will be cleared in FEMWEB by the shop supervisor or work leader.

1.16 Continuation of Essential DoD Contractor Services During Crisis: This requirement has been determined not to be essential and does not require continued support during a crisis as defined in DFARS 252.237-7023.

1.17 Hours of Operation: The Contractor shall perform work required under this contract during the following days and hours: Monday through Friday, 7:00 am to 3:30 pm.

These dates and hours exclude Federal Holidays, base closures due to inclement weather and Furlough Days, as applicable.

1.17.1 If additional hours are required the Contractor should contact the CO for approval. Upon approval, the Government Technical POC or COR shall be present with the Contractor.

1.18 Special Qualifications: The Contractor shall be able to provide documentation showing a minimum of 5 years of experience on industrial reverse osmosis (RO), i.e. systems capable of producing a minimum of 25 gallons per minute (GPM) and higher. This is to include required experience in installation and removal of RO membranes from system, setting up and maintaining pretreatment chemistry, troubleshooting RO issues and water quality issues, troubleshooting RO pumps, and troubleshooting and calibrating all required gauges and sensors. Evidence shall consist of identification of customer, including telephone contact information. This shall be included in the contractor's proposal.

1.19 Contractor Personnel: The Contractor shall provide the name of the Contract Manager

(CM) and any alternate(s) who shall act for the Contractor when the manager is absent and they shall be designated in writing to the CO and COR within five (5) business days after contract award. The Contractor shall provide telephone numbers and email addresses of the CM and alternate(s) where these persons may be contacted at any time. The CM or alternate shall have full authority to act for the Contractor on all matters relating to operation of this contract at Tinker Air Force Base (AFB). The CM or alternate shall be available to meet on the installation with Government personnel designated by the CO to discuss problem areas. The Contractor shall provide a CM who can read, write, speak and understand English fluently.

1.19.1 The Contractor and Contractor personnel shall be required to identify themselves as Contractor personnel by introducing themselves or being introduced as Contractor personnel and displaying distinguishing badges or other visible identification for meetings with Government personnel. The Contractor and Contractor personnel shall identify themselves as Contractor employees in telephone conversations and in formal and informal written correspondence.

1.20 Listing of Contractor Employees: The Contractor shall provide an initial listing of

Contractor employees’ names and position titles to the COR within five (5) business days after contract award. The Contractor shall also provide an updated listing of personnel to the COR when employees affecting the work of this contract, status changes or position changes within five (5) business days.

1.20.1 The Contractor shall not employ persons on this contract if such employee is identified to the Contractor as a potential threat to the health, safety, security and/or general well-being or operational mission of the installation and its population. The Contractor shall not employ any person who is an employee of the United States (US) Government if the employment of the person would create a conflict of interest, nor shall the Contractor employ any person who is an employee of the Department of the Air Force, either military or civilian, unless such person seeks and receives approval according to the DoD 5500.7- R Joint Ethics Regulations (JER). In addition, the Contractor shall not employ any person who is an employee of the Department of the Air Force if such employment would be contrary to the policies contained in Air Force Instruction (AFI) 64-106, Air Force Industrial Labor Relations Activities. The Contractor shall be prohibited from employing off-duty CORs who are providing surveillance on any contracts/subcontracts awarded to the Contractor. All contract personnel depending on particular condition, occasion or place or job assignment shall require professional, suitable attire. All Contractor personnel shall conduct themselves in a professional, courteous manner. The selection, assignment, reassignment, transfer, supervision, management and control of Contractor personnel in performance of this PWS shall be the responsibility and prerogative of the Contractor;

however, the Contractor shall comply with the requirements set forth in this PWS and Tinker AFB regulations concerning conduct of employees as referenced herein. The Contractor shall employ and maintain a technically trained and experienced work force.

1.21 Environmental Protection & Safety: The Contractor shall be knowledgeable of and comply with all applicable federal, state and local laws, regulations, instructions and requirements regarding environmental protection and occupational safety and health. The Contractor shall comply with any laws, instructions or regulation changes during the term of this contract.

1.21.1 Contractors shall be compliant Tinker Air Force Base (TAFB) Supplement to Air Force Instruction (AFI) 32-7086, "Hazardous Materials Management", Tinker AFB procedures per Tinker Air Force Base Hazardous Waste Management Plan (TAFB HWMP), and Complex procedures per Oklahoma City Air Logistics Complex (OC-ALC) Sup to AFI 32- 7086, "Hazardous Material Management" and OC-ALCI 32-101 "Air Quality Record Keeping Procedure". Publications are available digitally on e-Publishing website at www.e-publishing.af.mil for downloading or ordering.

1.21.2 Material Safety Data Sheet/Safety Data Sheet (MSDS/SDS): The Contractor shall not transport, ship or use any chemical, material or substance used in the performance of this PWS on Tinker AFB before written approval is provided by 72 ABW/CEIE, Natural Infrastructure Management (Environmental Compliance). The Contractor shall submit to the COR, ten (10) calendar days after contract award date all Safety Data Sheets (SDSs) and a completed OC-ALC Form 152, SDS Information Sheet. The Contractor shall receive approval from the COR prior to shipping any chemical, material or substance to Tinker AFB. A copy of the manufacturer SDS shall accompany theshipment. Contractor shall comply with the effective dates for SDS requirements IAW the Occupational Safety and Health Administrations (OSHA) Hazardous Communication Standard, Title 29, Code of Federal Regulation (CFR) Part 1910.1200. The Contractor shall ensure containers of hazardous chemicals are labeled with the following information, prior to shipping to Tinker AFB IAW OSHA Hazardous Communication Standard, Title 29, CFR Part 1910.1200 (2012): product identifier; signal word; hazard statement(s); precautionary statement(s);

pictogram(s); and name, address and telephone number of the chemical manufacturer, importer, or other responsible party. The COR will forward all SDS submittals to 72 ABW/CEIE for approval. A current manufacturer SDS shall be submitted to the COR if the Contractor changes manufacturer or vendor for any chemicals that were prior approved.

The Contractor shall maintain copies of manufacturer SDSs for all chemicals and SDSs shall be readily accessible at all times by Contractor personnel as well as government employees.

1.21.3 Hazardous Material (HAZMAT): The Contractor shall not store chemicals or hazardous material (HAZMAT) on Tinker AFB. Contractors shall be compliant with HAZMAT management procedures per OC-ALC Supplement to AFI 32-7086, “Hazardous Materials Management”. The Contractor shall maintain a log of all HAZMAT that is used on base.

This usage log shall be provided to the COR monthly, the last business day of each month, or when the required work is completed. The COR will forward the records to the Unit Environmental Coordinator (UEC) no later than the fourth (4th) day of the following month or the first (1st) subsequent business day.

1.21.4 Hazardous Waste: Hazardous Waste: If no HAZWASTE will be generated during performance of this contract, the contractor shall certify "NO Hazardous Waste Generation" by official correspondence. This certification shall be provided to the COR within ten (10) days after award. Upon COR receipt of the "No Hazardous Waste Generation" certification, the requirements of this section no longer apply. Appropriate penalties for the contractor, or administrative and disciplinary action for the later shall be assessed if found in violation of above certification.

http://www.e-publishing.af.mil/

The Contractor shall dispose of contaminated solid waste, spent or processed chemical solutions, used rags and hazardous waste in government furnished waste containers located in the shop or area the work is being performed. The Contractor shall notify the COR if the required waste containers are not available on site.

1.21.5 Discharges: Any discharges into Tinker's industrial waste treatment plant (IWTP) or sanitary sewer shall be approved and done IAW Tinker Industrial Waste Water Discharge Permit as instructed by 72 ABW/CEIE, Natural Infrastructure Management (Environmental Compliance). Notice of intent documentation shall be provided to the COR within ten (10) days after award. The COR will submit the required notice of intent documentation to the UEC for 72 ABW/CEIE approval. The Contractor shall not discharge into IWTP and sanitary sewer prior to approval issued by 72 ABW/CEIE. The Contractor shall maintain records of written approval issued by 72 ABW/CEIE for discharges into IWTP and sanitary sewer.

1.21.5.1 Off-Site Discharges: For discharges outside of Tinker AFB, the Contractor shall ensure waste water discharges, that may contain pollutants resulting from any contracted service, go to a state or federal permitted treatment facility such as a municipal Publicly Owned Treatment Works (POTW). The Contractor shall provide a letter ten (10) calendar days after contract award date to the COR from the POTW that states the POTW is permitted for all pollutants that the Contractor may discharge during the contracted service.

1.21.6 Spills: Upon occurrence of any spill that could enter the storm system or cause any harmful environment effects, the Contractor shall immediately call 911 to report the incident. When possible, the Contractor shall use a base telephone to receive help from Tinker AFB 911.

If using a cell phone, the Contractor shall request Tinker AFB 911. The Contractor shall immediately report all environmental violations to the COR and UEC. The Contractor shall provide five (5) copies of a typed or written report about the incident within four (4) clock hours as follows:

1.21.6.1 One (1) copy to CO, two (2) copies to the COR, one (1) copy for the UEC and a copy for record. The format of the report shall be left up to the Contractor, but the report shall contain the following information:

• Name and contact number of person reporting the spill

• Date and time of incident

• Location and source of spill

• Substance or pollutant spilled

• Amount spilled and rate of discharge

• Any damages or injuries involved

• Extent of area impacted

• Potential hazards

• Actions taken

• Organizations contacted

• Remarks Section - that addresses the cause of the spill (e.g. human error, equipment, etc.) and whether 911 was called and which agencies responded

1.21.7 Environmental Training: Environmental Training: Upon COR receipt of the "No

Hazardous Waste Generation" certification, the requirements of this section no longer apply. Contractor personnel performing duties in the service of this PWS shall have training that acquaints the person with the details of Resource Conservation Recovery Act (RCRA) regulations in 40 CFR 260 through 279; applicable State Laws and regulations;

DoD, Air Force and local requirements. This training can be obtained through creditable training institutions or companies. All training shall be approved by 72 ABW/CEIE, Natural Infrastructure Management (Environmental Compliance). RCRA training is available at http://www.natlenvtrainers.com/RCRA-hazardous-waste.htm;

http://www.skillsoft.com/catalog/detail.asp?CourseCode=esh_sah_a34_sh_enus00 0000 and http://www.lion.com/Storing-Hazardous-Waste-for-LQGs at the Contractor's expense. Prior to obtaining training, the Contractor shall provide the name of the training institution or company and course description to the COR for approval within ten (10) calendar days after contract award date. Once written approval is received from the COR, the Contractor shall provide the environmental training certificates for employees performing duties in the service of this PWS to the COR, within thirty (30) calendar days after contract award date. In addition to the required environmental training, Contractors shall be compliant with Tinker AFB procedures per TAFB HWMP, "Hazardous Waste Management".

1.22 Housekeeping. The Contractor shall keep the work areas clean and neat IAW Industry

Standards, OSHA, Fire and Safety Standards and this PWS.

1.23 Foreign Object Damage (FOD) and Dropped Object Prevention (DOP). Contractor personnel who work in or travel though areas near operational and production aircraft, engines, munitions, missiles, drones, space systems, support equipment, Aerospace Ground Equipment (AGE), trainers and the Contactor personnel operating vehicles and equipment on flight lines, runways, taxiways, parking ramps and in aircraft hangers and maintenance areas are required to receive FOD/DOP training and to comply with Air Force Materiel Command (AFMC) Sup1, Chapter 14, Paragraph 14.41 and Tinker AFBI 21-449, Chapter 4 in its entirety. The Contractor and Contractor personnel shall acknowledge the FOD/DOP training by viewing either the Digital Versatile Disc (DVD) provided by the COR or at the You Tube site, http://www.youtube.com/watch?v=tYcbodjFPnM. The Contractor shall provide a devised certificate to the COR for each employee within five (5) business days after contract award. The certificate(s) shall have the title of the training, name of the person who received the training and the date of the training. The Contractor shall also ensure all new employee(s) view the FOD/DOP Training and provide a Contractor devised certificate of training to the COR prior to starting work in the OC-ALC shops. Annually, the Contractor and Contractor personnel shall be required to review the FOD/DOP Training and provide an updated Contractor devised certificate of training to the COR.

http://www.natlenvtrainers.com/RCRA-hazardous-waste.htm http://www.skillsoft.com/catalog/detail.asp?CourseCode=esh_sah_a34_sh_enus00 http://www.lion.com/Storing-Hazardous-Waste-for-LQGs http://www.youtube.com/watch?v=tYcbodjFPnM

1.24 Tool Control and Accountability. While performing contract services in or around Maintenance Production Shops, including ramp areas, the Contractor shall comply with AFI 21-101_AFMC Sup 1, 21-101, Chapter 10 (all paragraphs) and OC-ALCI 21-112, paragraph 14.1 & 14.5.3. The Contractor or Contractor’s personnel shall inventory the container or bag of tools at the beginning of each work day and at the end of each work day. The Contractor shall turn in a Contractor Tool Listing, MXRIWRS Form 32 checklist to the COR prior to starting work in the OC-ALC Industrial Areas. Contractor personnel shall immediately notify the COR of any tools which are missing or lost from the work area or container (i.e. tool or job box, or tool bag). The COR will report any missing Contractor’s tools which have not been located within one (1) hour after notification to the appropriate Government personnel. Contractor can obtain the Form 32 from the COR.

The Contractor Manager (CM) shall ensure each employee on the job site is briefed on Housekeeping, FOD and Tool Control prior to starting work in OC-ALC Industrial Areas from the COR.

1.25 Privately Owned Motor Vehicles (POV): Contractor personnel shall comply with the directives pertaining to operation of POVs on Tinker AFB per AFMAN 31-116 (in its entirety), Motor Vehicle Traffic supervision. The Contractor shall comply with Tinker AFBI 24-301 (in its entirety) for the operation of POVs within Tinker AFB.

1.26 Visitors Pass: The Contractor shall contact the COR seven (7) business days before arriving on Tinker AFB in order to make arrangements for a Visitors Pass(s). The COR will assign a sponsor for the Contractor from within the organization. The Contractor and the sponsor will arrange to meet at Pass and Registration, Building 6611 / Tinker Gate (South of I-40 off of Air Depot). The Contractor shall provide two (2) forms of identification (one of which shall be a picture ID) to the 72 SFS. The 72 SFS will provide an AF Form 75 (Visitors Pass) which will be valid for up to thirty (30) calendar days.

1.27 Foreign National(s): The Contractor shall notify the COR before sending a Foreign

National representative to perform services. Special rules apply for foreign national(s) visiting a US Government facility.

1.28 Health and Safety on Government Installations: While performing work under this contract on a Government installation, the Contractor shall comply with Federal, State and Local regulations and AFI 91-203, Air Force Consolidated Occupational Safety Instruction, as established by this contract and Appendix C. The Contractor shall notify the CO of any injuries that occur to Contractor personnel while they are on the installation.

The Contractor shall notify the CO of damage to Government property or equipment during the execution of the contract.

1.29 Emergency Procedures: The Contractor personnel shall follow the direction of the

Government personnel in regards to emergency procedures, i.e. fire, tornado, active shooter, bomb threats, etc. It is the responsibility of the Contractor to provide guidance and establish procedures for responding to an emergency for their employees. It is the Contractor’s responsibility to account for their employees following an emergency evacuation. The Contractor personnel shall participate with the Government personnel in all fire and tornado drills at no additional cost to the Government.

1.30 Contractor Manpower Reporting (CMR): The Contractor shall report ALL Contractor labor hours (including sub-contractor labor hours), required for the performance of services provided under this contract for the US Air Force (AF) via a secure data collection site.

The Contractor is required to completely fill in all required data fields at the website http://www.ecmra.mil.

Reporting inputs shall be for the labor executed during the Period of Performance for each Government fiscal year (FY), which runs from 1 October through 30 September the following year. Although inputs may be reported any time during the FY, all data shall be reported no later than 31 October of each calendar year. Contractors may direct questions to the CMR help desk email listed at http://www.ecmra.mil.

1.31 Training – General. The Government will provide training in a classroom, video or by the Government COR. The Government will be responsible for all approved costs associated with the training which is identified below in Table 1-1. The COR will document training on and maintain copies of the completed AF Form 1151(s), Training and Attendance Rating, as part of the contract surveillance file.

The Contractor employees shall complete all required training, to include but not limited to the below, within thirty (30) business days of the performance start date or the Contractor employee hire date if the hire date is after the PoP start date. The Contractor shall notify the COR about any new employee working under this contract, in writing, within five (5) business days.

Contractor Training Requirements Table 1-1

Contractor Required Courses Course Number FOD and DOP Awareness Training Course Initial CHPMAS0000400SU AFMC FOD and DOP Awareness Training Refresher CHPMAS0001301CB Initial Fire Safety and Prevention Training CTESAF0000100SU Refresher Fire Safety and Prevention Training, Computer Based Training (CBT) CTEMAS0002900CB

OC-ALC Environmental Accountability/Solid Waste Training, CBT MTEMAS9700138BR OC-ALC Human Factors Training, CBT MTEMAS9700501BR Environmental Management Systems (EMS) - General Awareness Training MTEENV9733070BR

Section Two

Performance Assessment

The Contractor shall be aware that in the absence of any contract requirement from the Service Summary (SS) does not detract from its enforceability nor limit the rights or remedies of the Government under any other provision of the contract. The Contractor shall ensure the following SS requirements are accomplished:

http://www.ecmra.mil/ http://www.ecmra.mil/

Service Summary (SS) Table 2-1

SS PERFORMANCE OBJECTIVE PWS

PARA.

PERFORMANCE

THRESHOLD

SS

Scope: The Contractor shall provide all labor, tools, equipment, test equipment, material, parts, quality control, transportation and inspection manuals necessary to perform Preventative Maintenance (PM) and Remedial Maintenance (RM) on all of 76 PMXG’s Reverse Osmosis Water Systems for the Oklahoma City– Air Logistics Complex (OC-ALC). The Contractor shall also provide Personal Protective Equipment (PPE) and clothing, to include reflective clothing (belt, vest, etc.); hearing and eye protection, to include prescription safety glasses; safety harnesses;

fall protection equipment; lifting equipment and any incidentals necessary to perform the requirements of this Performance Work Statement (PWS). The equipment is listed in Appendix A.

1.1 100% Compliance

SS

The Contractor shall be responsible for insuring all services, parts and Original Equipment Manufacturer (OEM) components provided under this contract are in accordance with (IAW) the terms and conditions outlined herein, conform to the manufacturer’s equipment specifications and this PWS.

1.2 100% Compliance

Preventive Maintenance (PM): The objective of PM is to protect the equipment capability and investment by removing causes of failure, performing routine maintenance and making adjustment to compensate for normal wear before failure occurs.

The Contractor shall perform all PM’s IAW the OEM specifications. The Contractor shall perform four (4) PM’s per year on each item listed in Appendix A. The Contractor shall provide a copy of the PM schedule to the Contracting Officer Representative (COR) within five (5) business days after contract award. The Contractor shall notify the COR seven (7) business days prior to each scheduled PM visit.

1.3 100% Compliance

Preventative Maintenance (PM) Pretreatment: The contractor shall, in addition to OEM standard PM’s, perform all necessary maintenance for pretreatment PM’s. The pretreatment PM’s shall include but not limited to; refilling all chemistry to OEM recommended concentrations, changing all filters, and ensuring pretreatment pumps are operating properly.

1.3.1 100% Compliance

Membrane Cleaning: Membrane cleaning shall be accomplished twice (2) a year at minimum, to a maximum of four

(4) times per year. The contractor shall perform the membrane cleaning, providing all chemistry required to perform the task. The contractor shall perform cleaning every three (3) to six (6) months.

Membrane cleaning shall be determined to be needed based on water quality leaving the RO systems. Contractor shall perform any scheduled cleanings as part of that month’s scheduled PM visit.

1.3.2 100% Compliance

Over and Above (O&A): O&A is defined as work discovered during the course of performing the repair efforts that is within the scope of the contract and necessary in order to satisfactorily

1.4

PARA.

PERFORMANCE

THRESHOLD

complete the contract. The Contractor shall complete O&A requirements in accordance with (IAW) Defense Federal Acquisition Regulation Supplement (DFARS) 252.217-7028. PGI 217.

Remedial Maintenance (RM): RM is defined as unscheduled work requirements which are not otherwise defined in this PWS which includes the evaluation, troubleshooting and diagnosis of equipment to isolate the source of a malfunction.

1.5 100% Compliance

Equipment Evaluations: Contractor shall prepare and provide a written Estimate Repair Report to the COR by fax or email no later than (NLT) one (1) business day after completion of the inspection. As a minimum, the information cited on the Estimate Repair Report shall include:

• the equipment ID #

• date of evaluation

• description of findings and recommendations

• required part(s) and part number(s)

• cost of part(s)

• number of part(s) needed

• estimated labor hours required to complete the repair

Any recommendations cited shall consider:

• the priority of the requested service

• available source for obtaining new part(s)

• availability of the new part(s)

• shipping and delivery schedules of part(s)

• other factors which may be peculiar to the specific repair requirement

1.7 100% Compliance

Authorizations for Repair Actions: Only the Contracting Officer (CO) can authorize repair actions. The COR will coordinate any repair actions with the Subject Matter Expert (SME) and the CO to obtain approval to proceed. The Contractor shall ensure all repair actions have documented CO approval before initiating any repair or ordering parts. The Contractor shall demonstrate to the Government Technical Point of Contact (POC)/SME that the repairs have been completed.

1.8 100% Compliance

Parts and Materials: The Contractor shall provide and use only new parts and material in performance of this PWS unless otherwise authorized by the CO.

1.9 100% Compliance

Service Report: Immediately upon completion of the maintenance support services and before leaving the OC-ALC, the Contractor shall provide a written Service Report to the Government Technical POC or COR. The Government Technical POC will forward the service report to the COR within two (2) business days of receipt. The Contractor shall provide, by fax or email, the final service report within five (5) business days to the COR. The Government will not pay an invoice submitted until an

1.10 100% Compliance

PERFORMANCE

THRESHOLD

acceptable service report has been received from the Contractor.

As a minimum, the final service report shall contain the following information:

• name of the company

• requested service date

• description of services provided

• additional services recommended (if any)

• printed name and signature of technician who performed the service(s)

• printed name and signature of on-site Government

Technical POC or COR

• start and completion dates

• complete breakdown of the labor cost (hours and rate)

• material(s) and part(s) used

• details of any other charges

• printed name and signature stating only new parts and materials were used

Corrective Action Report (CAR)/Complaint Contractor Response Time: The Contractor shall provide a written response within two (2) business days which addresses the root cause, corrective action and preventive action(s) in relation to the submitted CAR or Customer Complaint.

1.13 100% Compliance

Maintenance Documentation: The Contractor shall notify the Government Technical POC upon completion of each PM/RM action IAW OC-ALC OI 21-203, Chapter 1, 2 and 3, as applicable.

1.14 100% Compliance

Hours of Operation: The Contractor shall perform work required under this contract during the following days and hours:

Monday through Friday, 7:00 am to 3:30 pm. These dates and hours exclude Federal Holidays, base closures due to inclement weather and Furlough Days, as applicable.

1.17 100% Compliance

Contractor Personnel: The Contractor shall provide the name of the Contract Manager (CM) and any alternate(s) who shall act for the Contractor when the manager is absent and they shall be designated in writing to the CO and COR within five (5) business days after contract award. The Contractor shall provide telephone numbers and email addresses of the CM and alternate(s) where these persons may be contacted at any time. The CM or alternate shall have full authority to act for the Contractor on all matters relating to operation of this contract at Tinker Air Force Base (AFB). The CM or alternate shall be available to meet on the installation with Government personnel designated by the CO to discuss problem areas. The Contractor shall provide a CM who can read, write, speak and understand English fluently.

1.19 100% Compliance

The Contractor and Contractor personnel shall be required to identify themselves as Contractor personnel by introducing themselves or being introduced as Contractor personnel and displaying distinguishing badges or other visible identification for meetings with Government personnel. The Contractor and Contractor personnel

1.19.1 100% Compliance

PERFORMANCE

THRESHOLD

shall identify themselves as Contractor employees in telephone conversations and in formal and informal written correspondence.

Listing of Contractor Employees: The Contractor shall provide an initial listing of Contractor employees’ names and position titles to the COR within five (5) business days after contract award. The Contractor shall also provide an updated listing of personnel to the COR when employees affecting the work of this contract, status changes or position changes within five (5) business days.

1.20 100% Compliance

SS

Environmental Protection & Safety: The Contractor shall be knowledgeable of and comply with all applicable federal, state and local laws, regulations, instructions and requirements regarding environmental protection and occupational safety and health. The Contractor shall comply with any laws, instructions or regulation changes during the term of this contract.

1.21 100% Compliance

Material Safety Data Sheet/Safety Data Sheet (MSDS/SDS):

The Contractor shall not transport, ship or use any chemical, material or substance used in the performance of this PWS on Tinker AFB before written approval is provided by 72 ABW/CEIE, Natural Infrastructure Management (Environmental Compliance). The Contractor shall submit to the COR, ten (10) calendar days after contract award date all Material Safety Data Sheets (MSDSs) or Safety Data Sheets (SDSs) and a completed OC-ALC Form 152, MSDS/SDS Information Sheet. The Contractor shall receive approval (emails are acceptable) from the COR prior to shipping any chemical, material or substance to Tinker AFB. A copy of the manufacturer MSDS/SDS shall accompany the shipment. Contractor shall comply with the effective dates for SDS requirements IAW the Occupational Safety and Health Administrations (OSHA) Hazardous Communication Standard, Title 29, Code of Federal Regulation (CFR) Part 1910.1200. The COR will forward all MSDS/SDS submittals to 72 ABW/CEIE for approval. A current manufacturer MSDS/SDS shall be submitted to the COR if the Contractor changes manufacturer or vendor for any chemicals that were prior approved. The Contractor shall maintain copies of manufacturer MSDSs/SDSs for all chemicals and MSDSs/SDSs shall be readily accessible at all times by Contractor personnel as well as government employees.

1. 21.2 100% Compliance

Hazardous Material (HAZMAT): The Contractor shall not store chemicals or hazardous material (HAZMAT) on Tinker AFB. Contractors shall be compliant with HAZMAT management procedures per OC-ALC Supplement to AFI 32- 7086, “Hazardous Materials Management”. The Contractor shall maintain a log of all HAZMAT that is used on base. This usage log shall be provided to the COR monthly, the last business day of each month, or when the required work is completed. The COR will forward the records to the Unit Environmental Coordinator (UEC) no later than the fourth (4th) day of the following month or the first (1st) subsequent business day.

1.21.3 100% Compliance

PERFORMANCE

THRESHOLD

SS

Hazardous Waste: The Contractor shall dispose of contaminated solid waste, spent or processed chemical solutions, used rags and hazardous waste in government furnished waste containers located in the shop or area the work is being performed. The Contractor shall notify the COR if the required waste containers are not available on site.

1.21.4 100% Compliance

Discharges: Any discharges into Tinker’s Industrial Waste Treatment Plant (IWTP) or sanitary sewer will be approved and done IAW Tinker Industrial Waste Water Discharge Permit as instructed by 72 ABW/CEIE, Natural Infrastructure Management (Environmental Compliance). The COR will submit the required notice of intent documentation to the UEC for 72 ABW/CEIE approval. The Contractor shall maintain records of written approval issued by 72 ABW/CEIE for discharges into IWTP and sanitary sewer.

1.21.5 100% Compliance

Off-Site Discharges: For discharges outside of Tinker AFB, the Contractor shall ensure waste water discharges, that may contain pollutants resulting from any contracted service, go to a state or federal permitted treatment facility such as a municipal Publicly Owned Treatment Works (POTW). The Contractor shall provide a letter ten (10) calendar days after contract award date to the COR from the POTW that states the POTW is permitted for all pollutants that the Contractor may discharge during the contracted service.

1.21.5.1 100% Compliance

Spills: Upon occurrence of any spill that could enter the storm system or cause any harmful environment effects, the Contractor shall immediately call 911 to report the incident. When possible, the Contractor shall use a base telephone to receive help from Tinker AFB 911. If using a cell phone, the Contractor shall request Tinker AFB 911. The Contractor shall immediately report all environmental violations to the COR and UEC. The Contractor shall provide five (5) copies of a typed or written report about the incident within four (4) clock hours as follows:

1.21.6 100% Compliance

One (1) copy to CO, two (2) copies to the COR, one (1) copy for the UEC and a copy for record. The format of the report shall be left up to the Contractor, but the report shall contain the following information:

• Name and contact number of person reporting the spill

• Date and time of incident

• Location and source of spill

• Substance or pollutant spilled

• Amount spilled and rate of discharge

• Any damages or injuries involved

• Extent of area impacted

• Potential hazards

• Actions taken

• Organizations contacted

1.21.6.1 100% Compliance

PERFORMANCE

THRESHOLD

• Remarks Section - that addresses the cause of the spill (e.g. human error, equipment, etc.) and whether 911 was called and which agencies responded

Environmental Training: Contractor personnel performing duties in the service of this PWS shall have training that acquaints the person with the details of Resource Conservation Recovery Act (RCRA) regulations in 40 CFR 260 through 279;

applicable State Laws and regulations; DoD, Air Force and local requirements. This training can be obtained through creditable training institutions or companies. All training shall be approved by 72 ABW/CEIE, Natural Infrastructure Management (Environmental Compliance). RCRA training is available at http://www.natlenvtrainers.com/RCRA-hazardous-waste.htm;

http://www.skillsoft.com/catalog/detail.asp?CourseCode=esh_sah _a34_sh_enus000000 and http://www.lion.com/Storing-Hazardous-Waste-for-LQGs at the Contractor’s expense. Prior to obtaining training, the Contractor shall provide the name of the training institution or company and course description to the COR for approval within ten (10) calendar days after contract award date. Once written approval is received from the COR, the Contractor shall provide the environmental training certificates for employees performing duties in the service of this PWS to the COR, within thirty (30) calendar days after contract award date. In addition to the required environmental training, Contractors shall be compliant with Tinker AFB procedures per Tinker AFBI 32-7004, “Hazardous Waste Management”.

1.21.7 100% Compliance

Housekeeping. The Contractor shall keep the work areas clean and neat IAW Industry Standards, OSHA, Fire and Safety Standards and this PWS.

1.22 100% Compliance

SS

Foreign Object Damage (FOD) and Dropped Object Prevention (DOP). Contractor personnel who work in or travel though areas near operational and production aircraft, engines, munitions, missiles, drones, space systems, support equipment, Aerospace Ground Equipment (AGE), trainers and the Contactor personnel operating vehicles and equipment on flight lines, runways, taxiways, parking ramps and in aircraft hangers and maintenance areas are required to receive FOD/DOP training and to comply with Air Force Materiel Command (AFMC) Sup1, Chapter 14, Paragraph 14.41 and Tinker AFBI 21-449, Chapter 4 in its entirety. The Contractor and Contractor personnel shall acknowledge the FOD/DOP training by viewing either the Digital Versatile Disc (DVD) provided by the COR or at the You Tube site, http://www.youtube.com/watch?v=tYcbodjFPnM. The Contractor shall provide a devised certificate to the COR for each employee within five (5) business days after contract award. The certificate(s) shall have the title of the training, name of the person who received the training and the date of the training. The Contractor shall also ensure all new employee(s) view the FOD/DOP Training and provide a Contractor devised certificate of training to the COR prior to starting work in the OC-ALC shops.

1.23 100% Compliance http://www.natlenvtrainers.com/RCRA-hazardous-waste.htm http://www.skillsoft.com/catalog/detail.asp?CourseCode=esh_sah_a34_sh_enus000000 http://www.skillsoft.com/catalog/detail.asp?CourseCode=esh_sah_a34_sh_enus000000 http://www.lion.com/Storing-Hazardous-Waste-for-LQGs http://www.youtube.com/watch?v=tYcbodjFPnM

PERFORMANCE

THRESHOLD

Annually, the Contractor and Contractor personnel shall be required to review the FOD/DOP Training and provide an updated Contractor devised certificate of training to the COR.

Privately Owned Motor Vehicles (POV): Contractor personnel shall comply with the directives pertaining to operation of POVs on Tinker AFB per AFMAN 31-116 (in its entirety), Motor Vehicle Traffic supervision. The Contractor shall comply with Tinker AFBI 24-301 (in its entirety) for the operation of POVs within Tinker AFB.

1.25 100% Compliance

Visitors Pass: The Contractor shall contact the COR seven (7) business days before arriving on Tinker AFB in order to make arrangements for a Visitors Pass(s). The COR will assign a sponsor for the Contractor from within the organization. The Contractor and the sponsor will arrange to meet at Pass and Registration, Building 6611 / Tinker Gate (South of I-40 off of Air Depot). The Contractor shall provide two (2) forms of identification (one of which shall be a picture ID) to the 72 SFS.

The 72 SFS will provide an AF Form 75 (Visitors Pass) which will be valid for up to thirty (30) calendar days.

1.26 100% Compliance

Foreign National(s): The Contractor shall notify the COR before sending a Foreign National representative to perform services.

Special rules apply for foreign national(s) visiting a US Government facility.

1.27 100% Compliance

Health and Safety on Government Installations: While performing work under this contract on a Government installation, the Contractor shall comply with Federal, State and Local regulations and AFI 91-203, Air Force Consolidated Occupational Safety Instruction, as established by this contract and Appendix C.

The Contractor shall notify the CO of any injuries that occur to Contractor personnel while they are on the installation. The Contractor shall notify the CO of damage to Government property or equipment during the execution of the contract.

1.28 100% Compliance

Training – General. The Government will provide training in a classroom, video or by the Government COR. The Government will be responsible for all approved costs associated with the training which is identified below in Table 1-1. The COR will document training on and maintain copies of the completed AF Form 1151(s), Training and Attendance Rating, as part of the contract surveillance file.

The Contractor employees shall complete all required training, to include but not limited to the below, within thirty (30) business days of the performance start date or the Contractor employee hire date if the hire date is after the PoP start date. The Contractor shall notify the COR about any new employee working under this contract, in writing, within five (5) business days.

Contractor Required Courses Course Number

1.31 100% Compliance

PERFORMANCE

THRESHOLD

FOD and DOP Awareness Training Course Initial CHPMAS0000400SU

AFMC FOD and DOP Awareness Training Refresher CHPMAS0001301CB

Initial Fire Safety and Prevention Training CTESAF0000100SU

Refresher Fire Safety and Prevention Training, Computer Based Training (CBT) CTEMAS0002900CB

OC-ALC Environmental Accountability/Solid Waste Training, CBT MTEMAS9700138BR

OC-ALC Human Factors Training, CBT MTEMAS9700501BR…