PWSV8.doc

APPENDIX A

APPENDIX A

PERFORMANCE WORK STATEMENT

(PWS)

For

Raytheon Strategic Contract PREPARATION DATE: 30 Dec 13 REVISION NUMBER: 7 DATE: 6 May 15

FD2030-15-00003

PREPARING ORGANIZATION: AFSC/448 SCMW/848 SCMG/424 SCMS TINKER AFB OK 73145

Table of Contents

11.

DESCRIPTION OF SERVICES/GENERAL INFORMATION

11.1.

Purpose

11.2.

General Information

11.3.

Work Requirements

51.4.

Initial Production Evaluation (IPE) Requirements

61.5.

Reporting Requirements

71.6.

Quality Program and Inspection System Requirements

81.7.

Condemnation Candidates

81.8.

Special Tools (ST) and Support Equipment (SE)

91.9.

Precious Metals Recovery Program

91.10.

Nuclear Hardness Requirement

101.11.

Parts Control Program

111.12.

Counterfeit Prevention Plan

111.13.

CANNIBALIZATION OF PARTS

121.14.

Lead (Pb) Free Electronics

121.15.

Ozone Depleting Substances (ODS)

121.16.

Demilitarizion

131.17.

Delivery Schedule

131.18.

Customer Service Requirements

141.19.

Safety and Health

141.20.

Manpower Reporting Language For Contract Performance Work Statements

162.

SERVICE SUMMARY

162.1.

Service Summary

183.

GOVERNMENT PROPERTY

183.1.

Government Property

183.2.

Disposition of Government Property

183.3.

Discrepancies Incident to Shipment:

193.4.

Other

20ATTACHMENT A – END ITEMS

21ATTACHMENT B – DEFINITIONS

23ATTACHMENT C – APPLICABLE DOCUMENTS

1. DESCRIPTION OF SERVICES/GENERAL INFORMATION

1.1. Purpose

1.1.1. The

purpose of the Performance Work Statement (PWS) is to define the repair requirements for multiple items specified in Attachment A of the PWS. The work encompasses the disassembly, cleaning, inspection, maintenance, reassembly, testing and finishing actions required to return the items to a serviceable condition. The contractor is responsible for having the repair capabilities to include appropriate technical data, repair documents, and license agreements, required to accomplish this repair. The Contractor is responsible for the scheduled delivery of a quality product.

1.2. General Information

1.2.1. Contractor employees shall identify themselves as Contractor personnel by introducing themselves or being introduced as Contractor personnel and displaying distinguishing badges or other visible identification for meetings with Government personnel. In addition, Contractor personnel shall appropriately identify themselves as Contractor employees in telephone conversations and in formal and informal written correspondence.

1.3. Work Requirements

General Requirements:

Repair

Return unit to a serviceable condition via contractor acceptance testing procedures and contractor documents.

· DID: DI-CMAN-80639C

· DID: DI-MISC-81832

· DID: 80501

· DID: DI-ADMIN-81249

· DID: DI-ADMIN-81373

· DID: DI-ADMIN-81250

Can not duplicate (NFF)

Unit initially passes contractor acceptance test procedure and contractor documents.

DEMIL

The purpose of demilitarization is to alter the characteristics to the extent necessary to preclude its use, to destroy military advantages inherent in the equipment, to render innocuous those items that are dangerous, to protect the material interest, and to prevent the compromise of security requirements. In the event DEMIL is required, the contractor shall submit a DEMIL proposal to the PCO for consideration. However, no more than one proposal shall be submitted annually.

Repair Management

Infrastructure cost that is independent of the number of repairs.

· Approval of invoice will be based on submittal of Monthly Status Report

· DID: DI-MGMT-80368A

Obsolescence Reports The contractor shall report all diminishing manufacturing sources/material shortages and obsolescence issues to the Government.

· DID: DI-SESS-81656

· DID: DI-MISC-80711A

Obsolescence Resolving The contractor shall provide a quote to solve shortages and obsolescence issues to the Government. Contractor must provide quote and receive approval from PCO before moving forward.

· DID: DI-MGMT-80368A

STE Repair and Calibration

STE repairs or calibration that are over $1,000 in cost. Contractor must provide quote and receive approval from PCO before moving forward with repair.

· DID: DI-QCIC80798B

· DID: DID-MGMT-81634B

Material Lay In

Material that has a lead time that is greater than 6 months. Material that will be in place to reduce lead time for units ordered.

· DID: DID-MGMT-81634B

Over & Above

The Contractor shall execute Over and Above at the request of the Contracting Officer for work within the general scope of the contract; not covered by the line item(s) for the basic work under the contract; and necessary in order to satisfactorily complete the contract.

Data (CDRLs)

Data provided through Contract Data Requirements List (CDRLs). See paragraph 1.5.1 for data listings.

Specific Work Requirements:

1.3.1. The contractor shall repair the items specified in Attachment A of this PWS. The work encompasses the disassembly, cleaning, inspection, maintenance, reassembly, ATP troubleshooting and testing and to finishing actions required to return the items to a serviceable condition. The work shall be accomplished IAW the contractors latest repair instructions. In the event that a situation develops where the instructions conflict with the pertinent manual, this PWS shall take precedence.

1.3.2. The contractor shall replace any component parts that do not meet specified inspection requirements, or if there is any doubt as to its serviceability or longevity at the contractor’s expense. This includes any part requiring replacement due to catastrophic failure, fatigue failure, or normal deterioration. The contractor is advised to include the cost of replacing a percentage of each recoverable part in their repair cost proposal.

1.3.2.1. If the contractor is not a Government Engineer approved source of repair for a recoverable part, this part shall be replaced with a new part per paragraph 1.11.1 or repaired by a Government Engineer approved source. The contractor may propose their repair procedure along with substantiating documents for evaluation and possible approval for repair of the recoverable part. The contractor shall submit the request for evaluation to the cognizant engineering office through the PCO for approval. The Government will not be responsible for any costs associated with development of any repair procedures unless it has been negotiated and approved by the PCO.

1.3.3. Over and Above will be considered for missing components or for work not covered by the line items for the basic work under the contract but within the general scope of the contract. Identification of missing part(s) must be revealed within 2 business days after discovery for repair and reported to the PCO through electronic communication the ACO in the form of a Supply Discrepancy Report using SF 364. The Contractor shall obtain approval from the PCO prior to performing over and above.

1.3.4. End Item Identification and Marking:

1.3.4.1. Permanently and legibly mark each repaired end item with the Contractor's identification. This identification shall include the Contractor's CAGE and the date of repair. The identification shall be permanently affixed to the end item by stamp, stencil, or similar means.

1.3.4.2. Item Unique Identification (IUID) will be added to the end item in accordance with the following:

a. Specification requirements for IUID marking will be contained in the, Specific Work Requirements appendix, approved engineering drawing, or a Government provided Engineering Order (EO) (AF Forms 3925, 3926 and 3927) as applicable.

b. IUID markings are required for the end-item only. IUID for subcomponents is only required if specifically identified in the, Specific Work Requirements appendix, approved engineering drawing, or a Government provided EO.

c. For items that do not have IUID marking specifications as stated in paragraph b., the Contractor shall develop the marking specifications in accordance with the current revision of MIL-STD-130. Location and marking method shall be approved by 424 SCMS engineering before implementation. If the Contractor cannot meet the terms and conditions in the contract for IUID, the Contractor will contact the PCO/ACO for determination.

d. IUID markings currently in place on items undergoing repair shall be protected from damage or removal during repair. Verify 2-D matrix IUID markings are readable per TO 00-25-260. Should IUID marking be rendered unreadable during repair, the Contractor shall notify 424 SCMS engineering and the PCO/ACO for determination of how to replace the IUID mark.

e. The Contractor shall submit the required and applicable contingent data for Legacy items to the IUID Registry per the data submission procedures at http://www.acq.osd.mil/dpap/pdi/uid/data_submission_information.html.

f. The Contractor shall submit IUID data for new manufactured items that require IUID based on the DFARS clause 252.211-7003, Item Identification and Valuation, as prescribed in DFARS Subpart 211.274

1.3.5. Quality Acceptance and Processing:

1.3.5.1. The Contractor shall support quality acceptance inspections of each end item and shall be performed prior to packaging and transportation. Quality acceptance will be performed by DCMA at the repair site. Quality acceptance documentation for each end-item shall be maintained by the Contractor as part of the item document package.

1.3.5.2. Each end item identified as serviceable shall be delivered to the Government defect free.

1.3.5.3. Following quality acceptance by the DCMA, the Contractor shall notify the Production Management Specialist (PMS) via email or fax of the completion of repaired end- items. The PMS will provide ship-to addresses/instructions to the Contractor via email or fax for each item produced. Within one business day of shipment, the Contractor shall provide proof of shipment through delivery of an accepted WAWF Receiving Report to the PMS. The Receiving Report shall include the carrier and tracking number.

1.3.6. Shipping Documentation:

1.3.6.1. The Contractor shall insure that the appropriate tag is attached to each serviceable end-item generated.

a. Serviceable tag is DD Form 1574/1574-1 (Yellow).

b. Unserviceable (repairable) tag is DD Form 1577-2/1577-3 (Green).

c. Unserviceable (condemned) tag is DD Form 1577/1577-1 (Red).

1.3.6.2. Shipments under this contract shall be by Commercial Bill of Lading (CBL) by the fastest traceable means.

1.3.6.3. The Contractor shall reimburse the Government for packaging and shipping costs for items returned to the contractor for correction of quality deficiencies.

1.4. Initial Production Evaluation (IPE) Requirements

1.4.1. IPE shall be required for all new sources of repair, but may be waived by the Government at the time of award.

1.4.2. The IPE will be conducted on three

units of each line item. The condition of the items at IPE will be as follows: one each open and ready to be disassembled to follow the entire repair procedure, one each fully disassembled, cleaned, and ready for assembly and testing, one each assembled and ready for functional testing. The Contractor shall furnish a written notice to the Procuring Contract Officer (PCO) through the Administrative Contract Officer (ACO) within fifteen business days after the required quantity of end items are available for the IPE.

1.4.3. The PCO will notify the Contactor of the projected dates that the Government IPE Evaluation Team will arrive at the Contactor’s facilities to conduct the IPE. The Contractor shall permit entrance into its facilities to the Government’s IPE Evaluation Team members. This includes access to Contractor telephones and other communication devices that will allow the Government IPE Evaluation Team members to consult with appropriate Government personnel in the accomplishment of the IPE evaluation.

1.4.4. Under no circumstances shall the Contractor accomplish repair on any other quantity of items on order or through any Induction-at-Risk / Early Induction contractual provisions, other than the IPE units that will be evaluated by the Government IPE Team members prior to the accomplishment of the IPE. Only after the approval of the IPE by the cognizant Engineer and / or Equipment Specialist (the Government IPE Evaluation Team Leader) shall the Contractor proceed with repair on the remaining items on order or items under Induction-at-Risk / Early Induction provisions. The Government’s delivery schedule will be held in abeyance until approval of the IPE by the Government IPE Evaluation Team Leader.

1.5. Reporting Requirements

1.5.1. Data requirements are specified below and in the Contract Data Requirements List (CDRL DD Form 1423) found in Part 1, Section B, The Schedule of the Basic contract.

DI-ADMIN-81373

DI-ADMIN-81250

Monthly

1.5.2. In addition, the Contractor shall maintain a document package, in the Contractor’s format, containing the following documentation for each item produced for the contract period:

a. Quality Acceptance Documentation

b. Test Data Sheet

c. Quality Acceptance Review Documentation

d. Parts replaced listed by each serial numbered end item repaired

e. Engineering Change Proposals

f. Government Furnished Material Report 1.5.3 The contractor shall develop and deliver the End Item Production and Component Item Consumption History Data Report for all Contractor Furnished Material (CFM) DI-ALSS-81220A.

1.5.4 The contractor shall develop and provide a corrective action plan DID 80501.

1.5.5 Meetings and Conferences

The Contractor shall support meetings (e.g., teleconferences, Program Management Reviews (PMR), Technical Interchange Meetings (TIM), etc.) with the Government. The Contractor shall provide meeting facilities. (DI-ADMN-81249, DI-ADMN-81373 and DI-ADMN-81250)

1.6. Quality Program and Inspection System Requirements

1.6.1. The Contractor shall establish, document and maintain a quality system as a means of ensuring that the end item conforms to specified requirements. The quality system shall be in accordance with the contract requirements.

1.6.2. When a Deficiency Report is received for an end item repaired under the terms of this contract, the Contractor shall comply with the Administrative Contracting Officer’s (ACO) directions. Guidance is provided in Technical Order (TO) 00-35D-54, USAF Deficiency Reporting, Investigation, and Resolution.

1.6.3. The Contractor shall report any Government Furnished Material (GFM), if applicable, for the work accomplished as outlined in this PWS, that is damaged or otherwise unsuitable for use to the ACO using a Supply Discrepancy Report (SDR), SF Form 364 (formerly, Report of Discrepancy (ROD)) within 30 calendar days of discovery.

1.6.4. The Contractor shall support quality audits as required by the ACO. These audits could require that one or more end items be removed from the production line and subjected to any combination of inspection, testing, disassembly, or assembly, to determine that the standards of performance and technical conformance meet the requirements of this PWS. The Contractor shall be required to correct a deficient process to eliminate the cause(s) of any defects as directed by the ACO before production of the next end item.

1.6.5. The Contractor shall allow quality assurance reviews to be conducted at the site of repair at the request of the Defense Contract Management Agency (DCMA) throughout the contract period.

1.6.6. The Contractor shall allow a quality acceptance review by the DCMA representative at the site of repair for each end item generated under the terms of this contract.

1.6.7. The Contractor shall submit requests for deviation / waiver to the Procurement Contracting Officer (PCO) through the ACO In Accordance With (IAW) 1.18.2 . Work shall not be initiated on assemblies / components affected by deviation / waiver pending approval / disapproval. Requests shall include the contract number, NSN and P/N of end item and lowest part / assembly affected, effect on cost / price and delivery schedule, description of deviation / waiver, justification for deviation / waiver, and proposed corrective action taken.

1.7. Condemnation Candidates

1.7.1. The Contractor shall report end items determined to be Beyond Economical Repair (BER) in which the repair cost will exceed 125% of the the latest contracted repair cost. The Contractor shall report condemnation candidates to the PCO through the ACO within 30 calendar days of discovery. The Contractor shall not condemn reparable or recoverable items without prior approval of the PCO through the ACO. The Contractor shall ensure non-repairable items are demilitarized and disposed according to the Contractor-developed, Government-approved property procedures.

1.7.2. Contractor shall not continue repair of item exceeding beyond Economical Repair (BER) until written approval is received from ACO/PCO.

1.7.3. As specified in the Contractor-developed, Government-approved property procedures, the disposition of condemned items will be determined on a case-by-case basis by the ACO.

1.7.4. On units approved to be condemned by the Government, the Contractor is authorized to retain serviceable parts salvaged from the condemned unit. The salvaged parts shall be retained by the Contractor for further use in repair of all NSNs listed on this PWS. These parts will not be replenished when used up. The non-useable, scrapped parts shall be condemned IAW the Contractor-developed, Government-approved property procedures.

1.8. Special Tools (ST) and Support Equipment (SE

1.8.1. The SE required to accomplish the scope of work to be completed on end-items under this contract is contained in the repair procedures listed in Attachment C of this PWS. If the equipment specified in the repair procedures is not designated as Government furnished in this contract, the Contractor shall furnish identical or substitute SE from commercial sources.

1.8.2. If the Contractor intends to substitute SE the Contractor shall demonstrate that substitute SE can be acquired and meets the standards stipulated in the technical data by the following actions:

1.8.2.1. Displaying drawings, schematics, or specifications which illustrate that the Contractor understands the exact nature of the work to be performed and the SE required to perform the tasks.

1.8.2.2. Explaining the capabilities of substitute SE to ensure that it is adequate to perform the specified testing requirements.

1.8.2.3. Defining how substitute SE will be designed, built, and calibrated without assistance from the Government, by an internal engineering capability, or the services of a recognized outside engineering agency.

1.8.3. The equipment shall be in possession of the contractor prior to the IPE team visit.

1.8.4. The Contractor shall show certification documents of all calibrated SE to the ACO as required to work performed as outlined in the PWS.

1.8.5. Support Equipment Calibration Requirements. The Contractor shall ensure documentation certifying the accuracy of all calibrated SE is made available to the ACO prior to work performed. The Contractor shall ensure SE calibration is maintained throughout performance of this contract. Upon request, the Contractor shall provide certification documents (DI-QCIC-80798B) to the ACO for each SE item as follows:

a. SE part number and serial number

b. Date calibrated

c. Calibration due date

d. Calibration source

e. Calibration procedure used

f. Before and after calibration data

g. Facsimile of the current stamped calibration sticker affixed to SE item

h. Verification of full performance compliance IAW this PWS for SE items not requiring calibration.

i. Traceability to the National Institute of Standards and Technology While GFE is in the possession of the Contractor, the Contractor shall be responsible to provide routine maintenance, calibration, and minor repair (under $1,000) of the GFE to ensure the GFE is returned to the Government in the same condition as when provided, less normal wear and tear. An annual report (DI-81634B) with the quantity, condition, PN and SN of all GFE is required.

1.9. Precious Metals Recovery Program

1.9.1. The handling and control of precious metals shall be IAW AFI 23-101, USAF Supply Manual.

1.10. Nuclear Hardness Requirement

1.10.1. The Contractor shall establish, document, and maintain nuclear hardness requirement program for the work associated with this PWS. If nuclear hardness requirement is or will be compromised through the work associated with this PWS, the Contractor shall notify the PCO within 15 business days of discovery, and wait for written instructions from the PCO.

1.11. Parts Control Program

1.11.1. The Contractor shall establish, document, and maintain a parts control program for the work associated with this PWS. Parts or material used shall be equal to or exceed the original requirements technical data.

The current item configuration, as described in the applicable Approved OEM parts list, shall serve as the baseline and Program Parts Selection List (PPSL) for required parts.

1.11.2. The Contractor shall maintain configuration of items worked under the scope of this contract as identified in the applicable end-item or system parts list. The Contractor shall notify the PCO via fax or e-mail of any configuration discrepancies noted between the parts list, engineering drawings, and the current configuration of the end-item. The Contractor shall obtain written authorization from cognizant engineering activity via the PCO for deviations from the parts list prior to implementation for parts that are not Class II changes. The contractors engineering department shall have the authority to prepare and approve Class II engineering change orders and minor deviations as defined by MIL-HDBK-61 concerning workload. The contractor shall submit all AFTO Class I and Class II to DCMA for concurrence with classifications. Copies of any Class II ECOs or minor deviations, shall be forwarded to the PCO through the ACO using contractors internal form in accordance with the contractors internal procedures

(DI-CMAN-80639C).

1.11.3. The

Contractor shall keep records to allow traceability of the sourcing of replacement parts for each end item repaired and shall be furnished for inspection upon Government request.

1.11.4. Diminishing Manufacturing Sources/Material Shortage and Obsolescence The Contractor shall report all diminishing manufacturing sources/material shortages and obsolescence issues to the Government. (DI-SESS-81656, DI-MISC-80711A, DI-MGMT-80368A) 1.11.5 Government-Industry Data Exchange Program (GIDEP). The contractor shall participate in the GIDEP practices described below in accordance with the DOD-wide practices outlined in Topic 26A of the Defense Acquisition Deskbook (DAD). The contractor shall review GIDEP ALERTs, Problem Advisories, and other GIDEP Failure Experience Reports (FER) for potential impact to hardware both in repair and delivered items. The contractor shall notify the PCO, via telecom or electronic communication within two (2) working days of discovery, if a FER will negatively impact system performance. For FERs that identify parts or materials that are noncompliant to hardware specifications or drawings but do not affect performance requirements of production items, the contractor shall dispose of them through its internal quality assurance processes. The contractor shall review GIDEP Diminishing Manufacturing Sources and Material Shortages (DMSMS) notices for applicability to the operational hardware being delivered. The contractor shall identify GIDEP related failures and/or material acquisition problems at each Program Management Review (PMR) and Technical Interchange Meeting (TIM). The contractor shall support GIDEP Urgent Data Request (UDR) efforts and, when applicable, take advantage of the Calibration Procedures, Metrology Documents, and Technical Manuals available at no cost to GIDEP participants to reduce overall contract costs.

1.12. Counterfeit Prevention Plan

1.12.1. Counterfeit Prevention Plan (CPP). Contractors that supply electronic parts or systems that contain electronic parts shall establish policies and procedures to avoid, detect, mitigate and disposition counterfeit electronic parts to prevent such parts from entering the USAF/DoD supply chain.

1.12.2. These policies and procedures shall be documented in a CPP for submission and approval in accordance with Data Item Description (DID) (DI-MISC-81832) and accomplished for all specified contract items. DI-MISC-81832 is applicable to Parts, Material and Processes Selection (PMPS) associated with delivery of systems and assemblies to the USAF and DoD. The requirements established by DI-MISC-81832 also apply to electronics components procured in sustainment of such systems and assemblies. The requirements of the recently DoD-adopted SAE 5553, Aerospace Standard, Counterfeit Electronics Parts; Avoidance, Detection, Mitigation, and Disposition shall also apply. This plan shall be in accordance with the latest policy in the DFAR.

1.13. CANNIBALIZATION OF PARTS

1.13.1. The Contractor shall request authorization from the PCO to cannibalize subassemblies or parts between inducted unserviceable assets in order to expedite repair when a particular repair is constrained for lack of materials that are not, and will not be immediately available. Cannibalization requests will be subject to the review and approval of the Equipment Specialist. Such cannibalization actions will only be considered upon exhaustion of all other sources of materials. The Contractor shall not initiate any cannibalization action unless such action will satisfy all material requirements for the item in question. The Contractor shall not remove any piece parts from serviceable units. The Contractor shall replace, at the Contractor’s expense, all cannibalized subassemblies with repaired or new subassemblies and replace all cannibalized parts with new parts. The Contractor shall ensure the contract delivery schedule is not negatively affected by the removal of any subassemblies or parts from any inducted end item.

1.14. Lead (Pb) Free Electronics

1.14.1. The use of lead (Pb) solder and/or components/assemblies in the repair of the subject items is considered a potential safety risk as described by the Reduction of Hazardous Substance (ROHS) requirements. Therefore, if lead (Pb) solder and/or components/assemblies are used in the repair of the subject items, the contractor shall ensure the affected items are marked in accordance with IPC J-STD-609, "Marking, Symbols and Labels of Leaded and Lead-Free Terminal Finish Materials Used in Electronic Assembly.”

1.14.2. Mixing of incompatible metals can reduce the reliability and can possibly lead to the formation of Tin-Whiskers in electronic assemblies. Therefore, all touch-up, rework, or repair of printed circuit assemblies shall be performed with the solder and component finish composition used to manufacture the original assembly . The vendor shall refer to the fabrication drawings to determine the material alloy and rosin type to be used in the repair process. Any deviation requests must be approved by the PCO. The use of Lead Free in lieu of Tin Lead solder is prohibited in the repair process.

1.15. Ozone Depleting Substances (ODS)

1.15.1. This PWS is not requiring the use of a Class 1 ozone depleting substance (ODS) in the performance of the contract. The Contractor is authorized to use a suitable substitute for any Class 1 ODS which may be required by the specifications or Technical Data of this PWS. The Contractor shall immediately identify the substitute by written notification to the PCO.

1.16. Demilitarizion

1.16.1 Scope

The demilitatariztion and disposal plan provides technical instructions covering the methods and degree of demilitarization of surplus military items as required by the Defense Demilitarization Manual, Department of Defense (DoD) 4160.28-M Volume 1-3. The DoD 4160.28-M Volumn 1-3 contains basic demilitarization information and will be used in conjunction with the contractors plan.

1.16.2 Purpose

A contractor plan is required per Department of Defense Instructions (DoDI) 5000.02, Operations of the Defense Acuisition System. The plan must follow guidelines provided in DoD 4160.28-M Volumn-3. The plan must also follow specific requirements for documenting procedures contained in MIL-PRF-63033C to demilitarization surplus military items.

The contractor’s plan must address safety, security, and envirement issues that are required during the performance of demilitarization and disposal actions. The plan is intended to provide a demilitarization activity, regardless of item familiarity, with adequate instructions, procedures, and guidance to accomplish the safe, envirementally acceptable demilitarization and disposal of the B-2 Radar Components.

The contractor’s plan will be submitted to the Department of the Air Force, AFSC (Air Force Supply Chain) for approval. The B-2 Radar Components classified destruction procedure is required to be reviewed and approved by a cognizant Defense Security Service (DSS) authority in accordance with DoD 5220.22-M, National Industrial Security Program Operating Manual. The plan must contain sufficient information to allow B-2 Radar Components demilitarization and disposal in accordance with DoD 4160.28-M, Defense Demilitarization Manual, and to minimize Air Force liability relating to all legal and regulatory requirements regarding safety, security, health, and the envirement.

1.17. Delivery Schedule

1.17.1. The Contractor shall meet the contractual delivery schedule.

1.18. Customer Service Requirements

1.18.1. Information Requests: The Contractor shall ensure responses to requests for information and data are only provided to customers authorized by the PCO in the performance of official duties. All requests between the Government and the Contractor shall go through the Procuring Contracting Officer (PCO). Exceptions are found in 1.20.1.2

1.18.1.1. Information requests shall contain a subject line, nature of the request and an expected/requested response date and time. The request must be identified as “EMERGENCY”, “URGENT” or “ROUTINE” IAW paragraph 1.18.2 of this PWS so that a response is provided within the specified timeframes. A log will be maintained by the PCO or an appointed Government Representative. The log will be used to track all requests and evaluate response times.

1.18.1.2. Contractor requests for engineering and/or technical related problems or issues shall be submitted on an AFMC Form 202, Nonconforming Technical Assistance Request and Reply. All AFMC Form 202s shall be sent directly to 424 SCMS Cognizant Engineer with an information copy to the ACO and PCO.

1.18.2. Response Times for Information Requests: All requests for information initiated by the Government or Contractor shall be in writing and submitted electronically via e-mail or fax. Requests for information shall be answered within the following timeframes:

a. Emergency Respond within two (2) business days.

b. Urgent- Respond within five (5) business days.

c. Routine- Respond within ten (10) business days.

1.19. Safety and Health

1.19.1. While performing work under this contract the contractor shall comply with all applicable federal, state and local regulations regarding occupational safety and health. By safety and health stndards the contractor shall notify the Contracting Officer (CO), within eight (8) hours of any damage to government property where the dollar value exceeds $500,000.00 and within two business days, for any damage to government property less than $500,000.00 during the execution of the contract. Mishap notifications shall contain, as a minimum, the following information:

a. Contract, Contract Number, Name and Title of Person(s) Reporting

b. Date, Time and exact location of accident/incident

c. Brief Narrative of accident/incident (Events leading to accident/incident)

d. Cause of accident/incident, if known

e. Estimated cost of accident/incident (material and labor to repair/replace)

f. Nomenclature of equipment and personnel involved in accident/incident

g. Corrective actions (taken or proposed)

h. Other pertinent information

If requested by the designated CO, the contractor shall immediately secure the mishap scene/damaged property and impound pertinent maintenance and training records, until released by the Procuring Safety Office. Contractors will not dispose of contract data related to a mishap until notified to do so by the CO.

1.20. Manpower Reporting Language For Contract Performance Work Statements

1.20.1. The contractor shall report ALL contractor labor hours (including subcontractor labor hours) required for performance of services provided under this contract for the United States Air Force via a secure data collection site. The contractor is required to completely fill in all required data fields at http://www.ecmra.mil. Reporting inputs will be for the labor executed during the period of performance for each Government fiscal year (FY), which runs 1 October through 30 September. While inputs may be reported any time during the FY, all data shall be reported no later than 31 October* of each calendar year. Contractors may direct questions to the CMRA help desk.

*Reporting Period: Contractors are required to input data by 31 October of each year.

Uses and Safeguarding of Information: Information from the secure web site is considered to be proprietary in nature when the contract number and contractor identity are associated with the direct labor hours and direct labor dollars. At no time will any data be released to the public with the contractor name and contract number associated with the data.

User Manuals: Data for Air Force service requirements must be input at the Air Force CMRA link. However, user manuals for government personnel and contractors are available at the Army CMRA link at http://www.ecmra.mil.

2. SERVICE SUMMARY

2.1. Service Summary

2.1.1. Contractor performance shall be measured and assessed, using the Performance Requirements listed in Table 2-1. The Contractor service requirements are summarized into performance requirements that relate directly to the mission essential items. The performance threshold requirements describe the minimum acceptable levels of service for each requirement. In the event the performance requirement is not met, the Contractor shall be given time after notification to correct the unacceptable performance, if such correction is possible. The Contractor shall immediately take corrective action in accordance with the performance threshold(s). In cases where the Contractor fails to implement corrective action, the PCO will take appropriate measures.

2.1.2. Service Summary (SS) Requirements: The Contractor shall ensure the performance and threshold requirements are achieved as identified in Table 2-1.

2.1.3. Surveillance Methods: The PMS, DCMA Quality Assurance Representatives (QAR) and PCO will exercise surveillance over the performance requirements. The absence of any contract requirement from the SS shall not detract from this enforceability nor limit the rights or remedies of the Government under any other provision of the contract. The Contractor shall support the PMS, DCMA QAR, and PCO surveillance methods as identified below:

a. Periodic Inspection of Process or Output

b. Random Sampling of Recurring Service Output

c. 100 Percent Inspection of Output

d. Customer Observation or Complaint.

2.1.3.1. The Government will use the methods contained in the Quality Assurance Surveillance Plan (QASP) to evaluate the Contractor’s performance for the listed program objectives. The PMS, DCMA QAR, and/or PCO will monitor Contractor performance to determine if it meets the contract thresholds as set forth in the performance measures and this PWS.

2.1 SERVICE SUMMARY TABLE

Requirements

Urgent Requests – respond within 5 business days Routine Requests – respond within 10 business days

100% of all end items shall perform without defect.

2.1.4. Contractor Performance Evaluation: The Contractor shall understand that the evaluation of performance will occur when the PMS evaluates the service of the Contractor to determine whether or not it meets the performance measures of the contract.

a. SS-1through SS-5: The Contractor's failure to meet the requirement for this item shall result in the possibility of an unsatisfactory or marginal under the Contractor Performance Assessment Review (CPAR).

3. GOVERNMENT PROPERTY

3.1. Government Property

3.1.1. The Contractor shall furnish all material, support equipment, tools, test equipment, and services except as listed below. No Government Furnished Property will be provided other than the units to be repaired. Government Furnished Material will not be provided.

3.2. Disposition of Government Property

3.2.1. These instructions apply to all Government owned property. Within 90 calendar days prior to contract expiration, the Contractor shall submit a letter to the PCO requesting disposition instructions in the transfer of Government furnished property (GFP). A listing identifying GFP shall include the NSN, part number/CAGE, noun, quantity, condition code, and dollar value, and the list shall be submitted through the PCO to the PMS for disposition instructions.

3.2.2. If a follow-on contract is being awarded or, is in the negotiation or solicitation stage, the existing GFP may be retained to the extent required to phase support on the current contract and/or the follow-on contract.

3.2.3. The Contractor shall comply with preservation, packaging, and packing instruction as specified in the basic contract and/or on the AFMC Form 158 (Packaging Requirements).

3.2.4. The Contractor shall comply with the Transportation Data on the DD Form 1653 and Transportation Appropriations Form when returning government property.

3.3. Discrepancies Incident to Shipment:

3.3.1. The Contractor shall report discrepancies incident to shipment which include misidentified items, variations in quantity, non-requisitioned items, lost or damaged parcel post, and items in dubious condition within 5 business days of discovery. The Contractor shall report and resolve the discrepancies using the DoD web-based application WebSDR link located within the CAV AF system described in the CAV AF SOW. This system of reporting a Supply Discrepancy Report (SDR), formerly called a Report of Discrepancy (ROD), has been developed in compliance with DoD regulations DoDM 4140.01-V1 and into DLM 4000.25 , which requires automated SDR processing. In those situations where the SDR initiator is unable to gain access to the AF WebSDR, continued use of manual forms (SF Form 364) is permitted. A copy of the form shall be forwarded through the PCO and DCMA QAR activity for corrective action.

3.3.2. Transportation discrepancies and item transaction discrepancies shall be coordinated with the DCMA Property Administrator and ACO within 2 business days upon discovery for corrective action utilizing the AF WebSDR submittal.

3.3.3. The Contractor shall process a SDR (SF Form 364) for contract line items received with missing components (Missing On Induction, (MOI)) within 2 business days upon discovery in accordance with AFJMAN 23-215. An electronic copy of MOI SDR form shall be submitted to the ACO and PCO within 2 business days of discovery.

3.3.4. Misdirected shipments of GFP shall be reported by written notification to the Property Administrator (PA) within 2 business days. The PA will issue disposition instructions for the misdirected items. Misdirected items received by the Contractor which are not part of this contract will not be receipted into CAV AF.

3.4. Other

3.4.1. The Contractor shall not obtain GFP through the utilization of requisition codes assigned exclusively to this contract for any other contracts.

3.4.2. The Contractor shall not transfer or use GFP charged to this contract to any other contract, Contractor, or activity without the advance approval of the PMS through the PCO.

3.4.3. The Contractor shall replace GFP that has been removed by the USAF to fulfill other more urgent requirements. If any item so removed by the government is still required to complete the contract, the Contractor shall take appropriate action to replace the removed item.

ATTACHMENT A – END ITEMS

END ITEM

RECEIVED AS

END ITEM

TO BE DELIVERED AS

STOCK NO(S)

STOCK NO(S)

PARTS NO(S)

5032038-135

5032038-135

ATTACHMENT B – DEFINITIONS

The following definitions are applicable to this PWS:

a) End Item: An end item is a complete piece of Government equipment as listed in Government supply catalogs and suitable for government storage and issue.

b) Initial Production Evaluation (IPE): An IPE is a planned Government review of early production items and processes to evaluate a Contractor’s capability to complete the work stipulated in the contract and in accordance with (IAW) the technical order (TO), and other guidance stipulated in this PWS.

c) Cannibalization: Authorized removals of a specific assembly, subassembly, or part from one weapon system, system, support system, or equipment end-item for installation on another end-item to meet priority mission requirements with an obligation to replace the removed item.

d) Administrative Contracting Officer (ACO): A contracting officer assigned the responsibility for the post award functions related to the administration of a government contract in the field. The ACO is normally located in the Defense Contract Management Agency (DCMA) office. The ACO is responsible for ensuring the Contractor performs in accordance with the terms of the contract.

e) Procurement Contracting Officer (PCO): The individual authorized to enter into contracts for supplies and services on behalf of the Government by formal advertising or negotiation and who is responsible for overall procurement of the contract.

f) Technical Order (TO): An Air Force publication or Contractors Commercial manual that gives specific technical directives and information with respect to the inspection, storage, operation, modification, and maintenance of given items and equipment or publication prescribing Technical Order maintenance.

g) Support Equipment (SE): All equipment called out in applicable repair instructions required for end item and component test, repair, and / or modification.

h) Serviceable: Capable of meeting the requirements and performing the function for which designed or modified, and meets all test requirements established by the Contractor Automated Test Procedure and PWS.

i) Repair: An end item repair is the action taken to return the end item to a serviceable condition by replacing all specific listed or non-performing consumable items and only the damaged recoverable parts that do not meet the TO and or OEM inspection criteria. Repair consists of end item testing to determine deficiencies, disassembly as required to support maintenance actions required IAW the applicable TOs and/or approved OEM documents to restore the end item to a serviceable condition.

j) Defect: Any nonconformance of a characteristic with specified requirements.

k) Product Quality Deficiency: A defect or nonconforming condition. Included are deficiencies in design, specification, material, manufacturing, and workmanship.

l) Product Quality Deficiency Report: The SF 368 form or format used to record and transmit product quality deficiency data.

m) Consumable Part: Detail item that in itsef is not repairable .

n) Recoverable Part: Parts that are not replaced at every repair event.

ATTACHMENT C – APPLICABLE DOCUMENTS

USAF Technical Orders

00-5-1, Chapters 1-3

http://www.tinker.af.mil/technicalorders/index.asp

00-5-3

Chapters 1-4

http://www.tinker.af.mil/technicalorders/index.asp

00-35D-54

Chapters 1-4

http://www.tinker.af.mil/technicalorders/index.asp

http://www.robins.af.mil/library/technicalorders.asp

Military Specifications, Standards, Handbooks, and Government Standards

Industry Publications

Forms

http://www.e-publishing.af.mil/shared/media/epubs/AF3925.XFD

http://www.e-publishing.af.mil/shared/media/epubs/AF3926.XFD

http://www.e-publishing.af.mil/shared/media/epubs/AF3927.XFD

Other Publications for Information Purposes Only Note: These publications are for information purposes only.

Air Force Manuals

AFI 23-101

http://static.e-publishing.af.mil/production/1/af_a4_7/publication/afi23-101/afi23-101.pdf

http://www.e-publishing.af.mil/shared/media/epubs/AFJMAN23-215.pdf

�Repair, No data PWS

�Decide how many units for IPE, if needed.

�This is typical IPE language. It may be necessary to adjust the requirement because of quantity of items being repaired or content of IPE.

�Add delete as required. Reference applicable CDRLs/DIDs

�Delete if no GFM is required

�Verify paragraph number does not require change with deletion of other paragraphs

�Check to see if ST/SE statement 1.8 is valid to stay in PWS

�TO (2 places) in this paragraph may be OEM procedures for repair without tech orders

�Delete if no IPE is required.

�Delete this section if there is no Nuke requirement.

�See DID (CDRL)

�Do we need the contractor to provide the records for configuration control?

�Delete this section if electronics are not part of the requirement.

�Insert CDRL number

�Verify paragraph number does not require change with deletion of other paragraphs

� Verify paragraph number does not require change with deletion of other paragraphs

��Only use if dollar value is over $150k, otherwise DELETE 1.20 in its entirety.