Attachment 1 - Performance Work Statement - Version 3_Redacted.pdf

PERFORMANCE WORK STATEMENT:

LAUNDRY AND DRY-CLEANING SERVICES

379 AEW AUAB, QATAR

JANUARY, 2026

Table of Contents

Section A: General Laundry and Dry-Cleaning Services

1.0 General Scope of Work ……………………………………………………………………………………3

2.0 Service Requirements and Execution ………………………………………………………………..3

3.0 Contractor Responsibilities ……………………………………………………………………………..5

4.0 Government-Furnished Facilities and Property ……………………………………………………6

5.0 Quality Assurance, Safety and Compliance ………………………………………………………..6

Section B: Medical Laundry Services

6.0 General Sanitary Requirements ………………………………………………………………………10

7.0 Handling and Transportation of Soiled Linen …………………………………………………….10

8.0 Transportation and Delivery ……………………………………………………………………………10

9.0 Laundry Facility and Personal Standards ………………………………………………………….11

10.0 Laundry Processing …………………………………………………………………………………….11

11.0 Storage and Handling of Clean Linen ……………………………………………………………..11

12.0 Quality Assurance and Facility Inspection ………………………………………………………12

Section C: Special Laundry

13.0 A-3 Bags (Large green bags) …………………………………………………………………………12

14.0 Helmet Covers …………………………………………………………………………………………..13

15.0 Coveralls …………………………………………………………………………………………………..13

16.0 Rags …………………………………………………………………………………………………………14

Appendices

Appendix A (List of Items) ……………………………………………………………………………………15 Estimated Monthly Workload ………………………………………………………………………………17 Appendix B (Medical Checklist IC) ….……………………………………………………………………18 Appendix C (Medical Checklist) …………………………………………………………………………..21

SECTION A: GENERAL LAUNDRY AND DRY-CLEANING SERVICES

1.0 General Scope of Work

1.1 Introduction

The Contractor shall provide all personnel, equipment, supplies, supervision, and transportation necessary to perform comprehensive laundry, dry cleaning, and linen exchange services for Al Udeid Air Base (AUAB), Qatar. The scope requires the Contractor to manage the entire service lifecycle, including receiving, accounting for, processing, and returning all items as defined in this PWS. As no commercial laundering facilities exist on AUAB, the Contractor shall provide all transportation to an off-base facility and is prohibited from using self-help laundry facilities.

The appendices list representative items; other clothing items of a similar nature will also be serviced.

1.2 Period and Place of Performance

1.2.1 Period of Performance: The base period of performance for this contract is 12 months, with 4 option years from March 1st to February 28th. This contract shall not exceed 5 years, 6 months.

1.2.2 Place of Performance: The Government will provide one facility, Building , in which the contractor shall have adequate space to conduct laundry receiving and distribution operations. The contractor will also conduct pick-up and delivery services at buildings and

AUAB, Qatar. All laundering and dry-cleaning processes will be executed at one contractor-provided industrial facility, located off-base.

1.2.3 Hours of Operation: The AUAB laundry facility shall be open 24 hours a day, 7 days a week. The Contractor shall provide coverage for linen exchange and customer service claims. US and Qatari federal holidays are not observed; uninterrupted performance is required.

1.3 Mission Essential Services

All services under this contract are deemed essential for performance during a crisis, as declared by the National Command Authority (NCA) and in accordance with DODI 3020.37. The Contractor shall continue performance unless otherwise directed by the Contracting Officer

(CO).

1.4 Escort Services

The Government, via the Expeditionary Force Support Squadron (EFSS), shall provide escort for all contractor personnel and vehicles from the designated off-base rendezvous point (Lemon Lot) to all required on-base pickup and delivery locations, and central hub at building 10024. In the event the Contractor fails to obtain or maintain the necessary security credentials for unescorted access, the EFSS shall provide direct monitoring of contractor personnel during all on-site activities. Under these conditions, contractor movement shall be strictly confined to the pre-designated "green zone," which is defined as the first floor of Building and the immediate exterior area not to exceed six (6) feet from the facility's foundation.

2.0 Service Requirements and Execution

2.1 Service Turnaround Times

2.1.1 Standard Service: All standard items shall be processed and ready for customer delivery within 72 hours of drop-off. For example, items received on Tuesday by 8:00pm will be returned by Friday. Normal Wash shall be done within the 72-hour window. All items will be washed in this category unless required to be processed as a “36-Hour” item.

2.1.2 Express Service (36-Hour): This service is available only to authorized personnel (Distinguished Visitors, personnel ranked E-9/O-6 and above, and others specifically designated by the COR). Protocol and Lodging will issue identification cards for this service, which must be presented by the user to receive service. At times Protocol personnel may drop off items for these individuals. The COR may authorize additional personnel to use this service as needed. If there is a question about an individual’s ability to use this service, the contractor will request clarification from the COR.

2.1.3 Flag Cleaning: Upon occasion, flags of various fabrics will be turned in for cleaning and shall be returned free from any visible dirt, soil, stains, rips, tears, frays, wrinkles, and creases.

Only official flags may be turned in for cleaning service and personally owned flags will not be accepted. Flags may only be turned in by the Al Udeid Air Base Honor Guard NCOIC; the 379 EFSS Readiness Office; US and Coalition Forces First Sergeants, or anyone designated by the CO or COR.

2.2 Linen Services

2.2.1 The Contractor is tasked with daily linen exchange services, which includes the distribution of clean linens, collection of soiled linens, management of inventory, and all associated transportation. The items listed in Appendix A are intended to be illustrative and not exhaustive.

Therefore, other appropriate items submitted for laundering or dry-cleaning will be accepted.

2.2.2 Packaging - Clean Linen

ITEM BUNDLING PACKAGING

Fitted & Flat Sheets 25 Wrapped in sturdy plastic Pillowcases 50 Wrapped in sturdy plastic Blankets, Comforters & Pillows

1 Wrapped individually in sturdy plastic

2.3 Personal Laundry Services

2.3.1 Drop-Off: Items will be jointly counted and inspected for tears and holes by the Contractor and customer, with a verified receipt provided to the customer at the time of drop-off.

2.3.2 Individuals shall be authorized to drop off as much laundry as they require to be cleaned. If needed, due to the size of the bags, multiple bags may be dropped off at the same time.

2.3.3 Packaging - Clean Personal Laundry

2.3.3.1 General Clothing: All articles of general clothing shall be professionally packaged by the Contractor prior to return. Garments shall be either placed on hangers or neatly folded, according to industry best practices. Subsequently, all items constituting a single customer order shall be enclosed within a protective plastic covering. A durable and legible identification ticket, detailing the customer's full name and a unique transaction identifier, must be securely affixed to each order.

2.3.3.2 If items are deemed non-processable by contractor, they may reject it using the following steps:

• Identification and Notification: If an item is deemed non-processable at the point of customer intake, the contractor shall immediately notify the customer of the reason for rejection.

• Documentation: The rejection and its reason (e.g., pre-existing damage, prohibited material) shall be clearly documented on the customer's intake form or ticket. Ideally, this documentation is acknowledged by the customer (e.g., via initials), then reported to the COR weekly.

• Segregation and Return: The item must be immediately returned to the customer and shall not be taken into the contractor's possession or workflow. The COR must be contacted to mediate in the event of a dispute that cannot be resolved with the customer.

2.4 Laundry Processing Standards

2.4.1 Washing: The Contractor shall follow all fabric-care instructions. If hot water cycles are used, wash with detergent in water >160°F (>71°C) for a minimum of 25 minutes. If low-temperature cycles are used, appropriate chemicals must be used at the correct concentration.

2.4.2 Dry Cleaning: Items requiring dry cleaning shall be separated, tagged, and processed separately from general laundry, and are readily identifiable upon return to the Government as dry-cleaned items. Authorized dry cleaning is defined by DAFMAN 34-135, A4.2.3.

2.4.3 Contamination Control: To prevent cross-contamination, soiled and clean laundry must be kept physically separate at all times. This includes using a physical barrier within the transport vehicle and maintaining strict separation at the contractor's facility. Additionally, personal laundry shall not be washed with medical or special wash laundry.

2.5 Re-Wash Procedure

2.5.1 Customers must report any unsatisfactorily laundered items to the Contracting Officer's Representative (COR) within 24 hours of delivery. If the COR or Contracting Officer confirms the deficiency, the contractor shall re-launder the items at no additional cost to the Government.

The COR will identify the specific items for the contractor's representative and annotate the original laundry ticket for return. The contractor is responsible for this re-performance and must return the re-laundered items within the standard wash timeframe. Upon return, these items must be clearly marked as 're-wash' and include the original date they were returned.

3.0 Contractor Responsibilities

3.1 Professionalism and Quality of Service: The Contractor shall ensure that all services are delivered with an unwavering commitment to quality, professionalism, and respect. Contractor personnel shall interact with all Government personnel and service members in a courteous, ethical, and efficient manner at all times. Loud volumes and use of profanity are strictly prohibited.

3.2 Manpower

3.2.1 On-Site Staffing (AUAB): The Contractor shall provide continuous on-site coverage at the Al Udeid Air Base facility, 24 hours a day, 7 days a week, 365 days a year. This requires the constant physical presence of a minimum of two (2) English-proficient employees per shift. One employee on every shift must be a designated Shift Lead with a valid on-base driver's license and prior customer service experience. This on-site team is responsible for all customer service duties and must be sufficient to ensure customer wait times for drop-off and pick-up do not exceed (10) minutes.

3.2.2 Contractor Facility Capacity: Concurrently, the Contractor’s off-base laundering facility must be staffed and equipped to handle a processing capacity of up to 100,000 articles per month. This figure is a requirement for contractor capability and does not represent a guaranteed minimum volume of articles that will be provided by the Government.

3.2.3 Listing of Personnel: The Contractor shall create and maintain a current personnel roster for all employees performing work on this contract. The roster must contain the following data for each employee: Full Name, Social Security Number (SSN) (if applicable), Date of Birth, Driver's License Number and State of Issue, and Position / Title (to include identification of supervisors).

3.2.3.1 Submission and Notification Schedule: The Contractor shall submit the roster to the Contracting Officer and Contracting Officer's Representative according to the following schedule:

Initial Roster: Submitted prior to the contract start date.

Roster Updates: Submitted within five (5) business days of any change to an employee's status or information (e.g., new hire, data change).

Termination Notice: Written notification provided within one (1) business day of an employee's termination.

3.2.3.2 The Contractor shall be responsible for retrieving all Government-issued identification media from any employee upon their termination, resignation, retirement, or other departure before the end of the contract period. This media includes, but is not limited to, installation access badges, restricted area badges, and vehicle passes. The Contractor must return all retrieved media to the respective issuing office, such as Pass & ID, no later than three (3) business days following the employee's final day of employment. A record of this return may be requested by the COR to ensure compliance.

3.3 Facilities and Transportation

3.3.1 Off-Site Facility: The Contractor shall provide a single, centralized, off-base facility. All laundering services required by this contract shall be performed exclusively at this location as a force protection measure. The Contractor shall ensure the facility is maintained in a clean, secure, and sanitary state at all times, capable of safeguarding Government property. Authorized Government personnel shall have the right to conduct periodic inspections of the facility to verify compliance with the terms of this contract.

3.3.2 Transportation: The Contractor shall provide and operate a clean, fully enclosed, and lockable vehicle, clearly marked on both sides with the company's name or logo, for the transportation of all laundry. This vehicle must be maintained in a safe and mechanically sound condition at all times. The Government reserves the right to deny installation access to any contractor vehicle that is deemed to be in poor repair, unsafe, or otherwise poses a hazard to AUAB personnel or property.

3.3.4 Loading and Offloading: The Contractor holds sole responsibility for all aspects of loading and offloading their vehicles, including providing all necessary labor and equipment. Under no circumstances shall Government personnel participate in or assist with this process. This responsibility rests exclusively with the Contractor.

3.4 Security and Handling of Property

3.4.1 Item Security: The Contractor is solely responsible for the security and safekeeping of all Government and personal property in their possession.

3.4.2 Found Items: Personal items found in clothing shall be delivered daily to the COR. If items contain Personally Identifiable Information (PII) or are marked For Official Use Only (FOUO), the COR must be contacted immediately.

3.5 Surge and Contingency Plan

3.5.1 The Contractor must develop and maintain a plan to provide uninterrupted support during troop surges or when on-base self-service laundry facilities are unavailable for any reason.

3.5.2 During base emergencies, pick-up and delivery functions will shift from the designated facility to the AUAB main gate, as directed by the CO.

4.0 Government-Furnished Facilities and Property

4.1 Facility

The Government will provide one facility, Building , for the Contractor's on-base operations. A joint inspection shall be conducted at the beginning and end of the contract period to document its condition.

4.2 Alterations

No alterations to the facility are permitted without express written consent from the CO. Any approved modifications are funded by the Contractor and become non-returnable property of the Government.

4.3 Damage Reporting

The Contractor must immediately report any damage, loss, or defects of Government-furnished facilities or equipment to the COR.

5.0 Quality Assurance, Safety, and Compliance

5.1 Services Summary (SS)

The Services Summary, provided as an attachment, outlines the primary performance objectives and their corresponding minimum acceptable service levels. The Government reserves the right to inspect all services at any time to ensure full compliance with this Performance Work Statement.

5.1.1 Performance Evaluation

The Government will evaluate the contractor’s performance against the standards set forth in the Services Summary. Government personnel will document all observations of the contractor's performance. If any observation indicates a performance defect, the Government will notify the contract manager.

5.1.2 Deficiencies and Corrective Actions

The omission of any contractual requirement from the Services Summary does not render it unenforceable. Should the contractor fail to meet any requirement, the Government will issue a notice of deficiency. The Contractor will be granted a 24 to 72-hour period to correct the deficiency, if deemed applicable by the Contracting Officer. The Contracting Officer retains the sole discretion to determine if a correction period is appropriate for a specific deficiency.

5.2 Facility Inspections

The Government reserves the right to inspect the Contractor's off-site facility. These inspections will be conducted by authorized Government personnel, including the Contracting Officer (CO), Contracting Officer's Representative (COR), and Public Health officials. An initial inspection is required prior to the contract start date, with subsequent routine inspections occurring every 3 to

6 months. The Contracting Officer may authorize more frequent inspections if necessary to ensure compliance. To be eligible for contract award and to maintain compliance, the Contractor's facility must achieve and continuously maintain a "Pass" rating on all inspections.

5.3 Missing, Damaged, or Lost Items

5.3.1 The Contractor is financially responsible for all items lost or damaged while in its possession.

5.3.2 Items missing for more than three (3) days from the scheduled delivery date are considered lost.

5.3.3 The Contractor shall reimburse the customer the replacement cost of the item (or an amount determined by the CO/COR, whichever is less) within three (3) workdays of a claim being filed.

5.4 Records and Reporting

5.4.1 The Contractor shall maintain digital records of all customer transactions for a period of three years.

5.4.2 All paper receipts and customer records kept on AUAB must be destroyed by shredding every 90 days.

5.4.3 Mishap and Incident Reporting

5.4.3.1 The Contractor shall establish and document internal mishap notification procedures and brief all personnel on these procedures as part of their initial safety orientation. The Contractor shall immediately notify the CO and COR of any mishap involving contractor personnel, Air Force assets, or operations that results in injury, illness, or property damage. A copy of all mishap reports, prepared in accordance with local base procedures, shall be provided to the CO and COR and maintained for one year.

5.4.3.2 The Contractor shall inform the CO within 24 hours of becoming aware of any incident involving a Contractor employee that may subject the employee, the Contractor, or the Government to potential civil or criminal liability.

5.4.3.3 The vendor must notify Public Health (PH) and the Contracting Officer within 24 hours of equipment failure affecting sanitation, water interruptions, communicable disease outbreaks, or any worker illness (such as Hepatitis A, Norovirus, etc.) that could potentially impact linens.

5.5 Health and Safety

5.5.1 To mitigate public health risks and ensure the hygienic integrity of all deliverables, the Contractor shall provide immediate notification to the Contracting Officer (CO) upon the discovery of a reportable incident. Notification shall occur as soon as possible, but no later than 24 hours after discovery. The Contractor's reporting obligation is limited to notifying the CO, who will coordinate with the appropriate Public Health officials.

Reportable incidents are defined as:

a. Sanitation Failures: Any malfunction of equipment or interruption of utility services (e.g., water, power) that compromises the facility's required sanitation standards.

b. Communicable Disease: Any instance of a communicable disease among the Contractor's workforce (such as, but not limited to, Hepatitis A or Norovirus) or a suspected outbreak thereof, which could reasonably be expected to affect laundry services.

5.5.2 The Contractor shall ensure its operations comply with all OSHA and AFOSH standards and do not expose Government personnel or property to hazardous conditions, including but not limited to noise, chemicals, or unsafe equipment.

5.5.3 In the event of a spill or environmental release of any hazardous material, the Contractor shall immediately report the incident to the CO and COR. The Contractor is liable for all associated cleanup and remediation costs.

5.6 Security and Legal Compliance

5.6.1 Personnel Identification and Conduct

5.6.1.1 The Government reserves the right to restrict the employment of any contractor employee or prospective employee. The Contractor shall not employ, and must immediately remove from contract performance, any individual identified by the CO as a potential threat to the health, safety, security, or operational mission of the installation and its population.

5.6.1.2 Standard of Appearance: The Contractor shall ensure that all personnel present a neat, professional, and conservative appearance and are readily identifiable as contractor employees.

To meet this requirement, the Contractor shall issue each employee a visible form of identification, such as a name badge or customized company attire, that specifies the company's name, the employee's full name, and designated job title. Furthermore, it is mandatory for all contractor employees to be in possession of their US military-issued identification at all times while located at AUAB.

5.6.1.3 All Contractor personnel are required to immediately report any information or circumstances that could pose a security threat to the COR. Contractor supervisors must brief all employees on these security protocols upon their initial on-base assignment and as needed thereafter.

5.6.1.4 Contractor personnel must adhere to all base restrictions on tobacco use, including smoking only in designated areas as outlined in AFI 48-104, Tobacco Free Living.

5.6.1.5 Possession of weapons, firearms, or ammunition by contractor personnel on themselves or in any vehicle while on AUAB is strictly prohibited.

5.6.2 Traffic and Vehicle Laws

5.6.2.1 As a condition of installation access, the Contractor shall ensure its personnel, and their vehicles are subject to search at any time by security forces. Refusal to submit to a search will result in immediate denial of entry and may lead to permanent revocation of access privileges or debarment. Furthermore, all personnel are required to comply with installation traffic laws.

Violations, such as speeding, may result in penalties including the suspension or revocation of base driving privileges or permanent debarment, as determined by the Government.

5.6.3 Base Movement and Vehicle Operation

5.6.3.1 All Contractor vehicles used in the performance of this contract must be properly registered, licensed, and insured, and must be operated by a licensed driver in accordance with all base traffic regulations. Vehicles shall be maintained in a safe, operable condition and meet all applicable safety requirements. Any vehicle deemed unsafe by Government representatives shall be immediately removed from the installation at the Contractor's expense. Vehicle repairs by the contractor are prohibited on AUAB.

5.6.3.2 Seat belt use is mandatory for all vehicle occupants. The use of cellular phones or other personal electronic devices while driving is strictly prohibited, unless using a hands-free device, in accordance with installation policy.

5.6.3.3 Contractor personnel shall limit their travel on AUAB to only those areas required for contract performance and direct travel to and from the installation gates. Upon completion of work, personnel shall promptly depart AUAB.

5.6.4 Government Property and Force Protection

5.6.4.1 The Contractor shall safeguard all Government property, including facilities, equipment, controlled forms, and uniform items. All Contractor-controlled areas must comply with Base Operations Plans for Force Protection Condition (FPCON) procedures, Random Antiterrorism Measures (RAMS), and local search requirements. At the end of each work shift, the Contractor shall secure all Government facilities and materials. The loss of any military uniform item must be reported immediately to the COR or CO. Multiple lost uniform items may be grounds for an Operations Security (OPSEC) violation inspection and potential discontinuation of services.

5.7 Pass and Identification

5.7.1 The Contractor shall comply with all existing security procedures and instructions applicable to Al Udeid Air Base (AUAB) and IAW AEWI 31-113, Installation Entry Requirements.

5.7.2 No later than ten (10) calendar days after the award date, the Contractor shall provide written notification to the 379th Expeditionary Security Forces Squadron (ESFS). This notification shall include the contract number, the service start date, and a description of the services to be performed.

5.7.3 The Contractor shall ensure all required paperwork is complete and delivered to the 379th Expeditionary Force Support Squadron (EFSS) Unit Pass Coordinator (UPC) for review and signature. Paperwork for initial badges shall be delivered no later than sixty (60) calendar days before the required start date. Paperwork for badge renewals shall be delivered no later than sixty

(60) calendar days before the current badge’s expiration date.

5.7.4 The Contractor’s failure to deliver complete and accurate paperwork on time shall not exceed two (2) late deliveries per month.

5.7.5 The Contractor shall obtain Government-issued identification passes for all personnel and vehicle passes for all contract vehicles requiring entry onto AUAB. The Contractor shall register all Contractor personnel into the Defense Biometrics Identification System (DBIDS).

5.7.6 To register a vehicle, the Contractor must present the vehicle’s registration, proof of insurance, and a valid driver’s license for the operator.

5.7.7 Contract personnel may be denied entry to the base for security reasons beyond the Government’s control, at no cost to the Government.

SECTION B: MEDICAL LAUNDRY SERVICES

6.0 General Sanitary Requirements

6.1 The Contractor shall perform all work under sanitary conditions, in accordance with the Department of Health regulations and generally accepted laundry industry standards.

6.2 The Contractor shall ensure that all articles for the 379th Expeditionary Medical Squadron (379 EMDS) are physically segregated and handled separately from any other customer’s articles throughout the entire laundry process. At no point shall 379 EMDS articles come into contact with those of other customers.

6.3 All laundered articles shall be delivered in a thoroughly sanitary condition, free from stains, odors, and defects. To prevent contamination during transit and handling, all clean linen must be returned securely wrapped in clear plastic.

7.0 Handling and Transportation of Soiled Linen

7.1 The Contractor shall handle all contaminated textiles and fabrics with minimum agitation to prevent the contamination of air, surfaces, and personnel, in accordance with OSHA 29 CFR

1910.1030 § d.4.iv.

7.2 The Contractor shall use leak-resistant containers for all textiles and fabrics contaminated or potentially contaminated with blood or other potentially infectious materials, per OSHA 29 CFR

1910.1030 § d.4.iv.

7.3 All bags or containers holding contaminated textiles shall be clearly identified using labels, color-coding, or other approved means of communication, as required by OSHA 29 CFR

1910.1030 § d.4.iv.

8.0 Transportation and Delivery

8.1 All laundry carts and/or trucks used for transportation between the 379 EMDS and the laundry facility shall be thoroughly cleaned and sanitized with a germicide accepted by the 379 EMDS Infection Control committee prior to transporting cleaned linen.

8.2 The Contractor shall submit its sanitization process and the Material Safety Data Sheets (MSDS) for all germicidal chemicals to the Contracting Officer (CO) for approval by the 379 EMDS Infection Control Committee prior to implementation.

8.3 Any subsequent changes to the approved sanitization process or chemicals must be approved by the CO prior to the implementation of the change.

8.4 To prevent cross-contamination, the Contractor shall deliver all clean linen to the designated delivery points prior to the pickup of any soiled linen.

9.0 Laundry Facility and Personnel Standards

9.1 The Contractor's facility shall maintain the receiving area for contaminated textiles at a negative pressure relative to the clean areas of the laundry facility.

9.2 The Contractor shall ensure laundry areas are equipped with handwashing stations, appropriate personal protective equipment (PPE), and associated hygiene products for all workers, per OSHA: 29 CFR 1910.1030 § d.2.iii.

9.3 The Contractor shall provide and document training for all laundry employees on proper hand hygiene and all infection control procedures relevant to their duties.

10.0 Laundry Processing

10.1 The Contractor shall use and maintain all laundry equipment according to the manufacturer's instructions. Damp textiles or fabrics shall not be left in machines overnight.

10.2 For hot-water laundry cycles, the Contractor shall wash articles with detergent in water at a temperature of 160°F (71°C) or greater for a minimum of 25 minutes.

10.3 If low-temperature laundry cycles (below 160°F / 71°C) are used, the Contractor shall utilize chemicals suitable for low-temperature washing and ensure they are used at the proper concentration for disinfection.

10.4 The Contractor shall follow all specific fabric-care instructions and special laundering requirements for items used in the medical facility.

11.0 Storage and Handling of Clean Linen

11.1 The Contractor shall return all clean linen items to the facility completely wrapped and sealed in clear plastic to protect against contamination during transit.

11.2 Clean linen shall be sorted and grouped by type (e.g., sheets, pillowcases, towels). Patient gowns and scrubs shall be further separated by size.

11.3 Clean linen shall be stored in a dedicated, low-traffic room or space that is kept clean and free of dirt and debris.

11.4 Linen storage shelves shall be designed and positioned to be easily accessible for cleaning.

11.5 Linen shall be stored in a manner that does not impede the normal operation of ventilation, lighting, and fire sprinkler systems.

12.0 Quality Assurance and Facility Inspection

12.1 The Contractor's facility and processes must comply with the requirements identified in Appendix B, "Laundry Practices Infection Control Assessment Checklist," and Appendix C “Laundry Inspection Checklist” prior to contract award.

12.2 The Government reserves the right to conduct scheduled or unscheduled inspections of the Contractor's facility at any time to verify sanitary conditions and full compliance with this PWS and its appendices. At a minimum, authorized Public Health (PH) personnel will conduct formal inspections quarterly, with the possibility of increased frequency as directed by the Contracting Officer (CO) or Contracting Officer's Representative (COR).

12.2.1 During these inspections, Public Health is authorized to review all laundry processes and examine equipment, chemicals, temperatures, ventilation, and Personal Protective Equipment (PPE), using the most current USAF-approved laundry inspection form. The Contractor must provide immediate access to all Safety Data Sheets (SDS), the written chemical exposure control plan, and all operational logs. Required documentation includes, but is not limited to, logs for chemical concentration, wash temperatures, equipment maintenance, staff training, corrective actions, facility cleaning, microbial testing, incident reports, and pest control.

12.4 Required Government attendees for facility inspections must include representatives from Infection Control and Public Health. The CO/COR reserves the right to include additional personnel as needed.

SECTION C: SPECIAL LAUNDRY

13.0 A-3 bags (Large green bags)

13.1 Quantity: Approximately 50 bags per month. (The actual quantity may vary based on operational needs).

13.2 Bundling: The Government will bundle the A-3 bags in groups of 10. The Contractor shall return each bundle of 10 A-3 bags in a clean, suitable bag (provided by the contractor) to prevent recontamination during transportation.

13.3 Delivery and Pickup Location: These items will be picked up from building 10024.

13.4 Sanitization:

13.4.1 The Contractor shall wash the A-3 bags using a wash and air-dry setting (no heat).

13.4.2 The Contractor shall ensure that all bags are thoroughly cleaned and free of visible soil, stains, and odors.

13.5 Compliance: The contractor will comply with all applicable health and safety regulations during the handling and processing of the A-3 bags.

13.6 Inspection: The returned bags will be subject to inspection. Any A-3 bags found to be improperly cleaned or damaged may be rejected and returned to the Contractor for re-cleaning or replacement at the Contractor's expense.

14.0 Helmet Covers

14.1 Quantity: Approximately 30 each per month. (The actual quantity may vary based on operational needs).

14.2 Bundling: The Government will bundle the helmet covers in groups of 30. The Contractor shall return each bundle of 30 helmet covers in a clean, suitable bag (provided by the contractor) to prevent recontamination during transportation.

14.3 Delivery and Pickup Location: These items will be picked up from building 10024.

14.4 Sanitization:

14.4.1 The Contractor shall wash and dry the helmet covers using standard wash and dry settings appropriate for the fabric.

14.4.2 The Contractor shall ensure that all helmet covers are thoroughly cleaned and free of visible soil, stains, and odors.

14.4.3 The cleaning process must prevent damage to the material or significant fading of the camouflage pattern.

14.5 Compliance: The contractor will comply with all applicable health and safety regulations during the handling and processing of the helmet covers.

14.6 Inspection: The returned helmet covers will be subject to inspection. Any helmet covers found to be improperly cleaned or damaged may be rejected and returned to the Contractor for re-cleaning or replacement at the Contractor's expense.

15.0 Coveralls

15.1 Quantity: Approximately 350 coveralls per week. (The actual quantity may vary based on operational needs).

15.2 Bundling: The Government will bundle the coveralls in groups of 20. The Contractor shall return each bundle of 20 coveralls in a clean, suitable bag (provided by the contractor) to prevent recontamination during transportation.

15.3 Delivery and Pickup Location: Coveralls will be picked up from Building 10024.

15.4 Sanitization:

15.4.1 The Contractor shall wash the coveralls using a commercially available degreaser effective for removing oil, petroleum, coolant, grease, and other common industrial soils.

15.4.2 The Contractor shall ensure that all coveralls are thoroughly cleaned and free of visible soil, stains, odors, and residual degreaser.

15.4.3 The washing process must not damage the fabric or hardware (zippers, buttons, snaps) of the coveralls.

15.5 Compliance: The contractor will comply with all applicable health and safety regulations during the handling and processing of the coveralls, including regulations related to the use and disposal of degreasers.

15.6 Inspection: The returned coveralls will be subject to inspection. Any coveralls found to be improperly cleaned or damaged may be rejected and returned to the Contractor for re-cleaning or replacement at the Contractor's expense.

16.0 Rags

16.1 Quantity: Approximately 1000 rags per week. (The actual quantity may vary based on operational needs).

16.2 Bundling: The Government will bundle the rags in groups of 100. The Contractor shall return each bundle of 100 rags in a clean, suitable bag (provided by the contractor) to prevent recontamination during transportation.

16.3 Delivery and Pickup Location: Rags will be picked up from Building 10024.

16.4 Sanitization:

16.4.1 The Contractor shall wash the rags using a commercially available degreaser effective for removing oil, petroleum, coolant, grease, and other common industrial soils.

16.4.2 The Contractor shall ensure that all rags are thoroughly cleaned and free of visible soil, stains, odors, and residual degreaser.

16.5 Compliance: The contractor will comply with all applicable health and safety regulations during the handling and processing of the rags, including regulations related to the use and disposal of degreasers.

16.6 Inspection: The returned rags will be subject to inspection. Any rags found to be improperly cleaned may be rejected and returned to the Contractor for re-cleaning at the Contractor's expense.

Appendix A Example of Acceptable Items

DESCRIPTION OF ITEMS UNIT OF ISSUE

Linen Item: Bed Sheet EA Linen Item: Pillowcase EA Linen Item: Comforters EA Linen Item: Blanket EA Linen Item: Towel EA Linen Item: Drape Set (2pc set) EA Linen Item: Tablecloths EA Linen Item: Cloth Napkins EA Linen Item: Laundry Bag EA Linen Item: Sleeping Bag EA Linen Item: Washcloths EA Clothing Item: Coveralls EA Clothing Item: Shirt EA Clothing Item: Collared Shirt EA Clothing Item: Blouse EA Clothing Item: Blue Jeans EA Clothing Item: Dress Slacks EA Clothing Item: Gowns EA Clothing Item: Trousers EA Clothing Item: Undershirts EA Clothing Item: Underwear EA Clothing Item: Brassieres EA Clothing Item: Long Underwear (Top & Bottom)

EA

Clothing Item: Shorts EA Clothing Item: Socks EA Clothing Item: Jacket EA Clothing Item: T-Shirt EA Clothing Item: Skirt EA Clothing Item: Sweatshirt EA Clothing Item: Sweatpants EA Clothing Item: Desert Scarf EA Clothing Item: Military Uniform Hat EA Clothing Item: Military Uniform Field Jacket EA Clothing Item: Military Uniform Shirt EA

Clothing Item: Military Uniform Blouse EA Clothing Item: Military Uniform Trousers EA Clothing Item: Military Flight Suit EA Clothing Item: Individual Body Armor Vest EA Clothing Item: Individual Body Armor, Neck Yoke

EA

Clothing Item: Insulated Jacket EA Clothing Item: Insulated Pant EA Clothing Item: Insulated Gloves EA Clothing Item: Boot Liners (Pair) EA Clothing Item: Chin Straps EA Clothing Item: Helmet Covers EA Clothing Item: Fitness Towels EA Clothing Item: Jerseys EA

Dry Cleaning Clothing Item: Jacket EA Clothing Item: Military Uniform EA Clothing Item: Flight Suit EA Clothing Item: Coverall EA Clothing Item: Suits EA Clothing Items: Gowns EA Clothing Items: Thobe / Abaya EA Flag: Ceremonial Flag EA Flag: All-Weather Flag EA Flag: Memorial Flag EA

Special Wash Items A-3 Bags (large green bags) EA Helmet Covers EA Coveralls EA Rags EA

Medical Items Medical Clothing: Scrub Tops EA Medical Clothing: Scrub Bottoms EA Medical Linen: Flat Sheet EA Medical Linen: Fitted Sheet EA Medical Linen: Pillowcase EA Medical Linen: Pillow EA Medical Linen: Blanket EA Medical Linen: Mattress Covers EA Medical Linen: ‘bed in a bag’ Bags EA Medical Linen: Towels EA Medical Linen: Rags EA Medical Linen: Curtains EA