PWS NORTHCOM Mexico Aviation Technical Support 01242020.pdf

ACC AMIC

COUNTER NARCOTICS AND GLOBAL THREATS (CN&GT) DIVISION

USNORTHCOM AIRCRAFT TECHNICAL SUPPORT FOR MEXICAN CN-235

AND UH-60M AIRCRAFT

PERFORMANCE WORK STATEMENT (PWS)

USNORTHCOM AIRCRAFT TECHNICAL SUPPORT FOR MEXICAN CN-235 AND

UH-60M AIRCRAFT

Table of Contents

1.0 MISSION OBJECTIVE

2.0 SCOPE

3.0 PERFORMANCE REQUIREMENTS

3.1 SEMAR CASA CN-235 Technical Support

3.2 SEMAR UH-60M Technical Support

3.3 Country Specific Requirements

3.4 FEDLOG / PUBLOG Subscription

4.0 WORK HOURS AND LOCATION

4.1 Holidays

4.2 Place of Performance

5.0 TRAVEL

6.0 OTHER PERFORMANCE REQUIREMENTS

Key Personnel Contractor Communication and Issue Resolution Identification of Contractor Employees Defense Base Act (DBA) Life Support/Security Export Control/Compliance Meetings Organizational Conflict of Interest (OCI) Relations with Host Country

Contractor Furnished Supplies and Services

6.11 Enterprise Contractor Manpower Reporting Application (ECMRA)

7.0 GOVERNMENT FURNISHED EQUIPMENT

8.0 SECURITY

9.0 Transition-in / Transition-out

9.1 Transition-in

9.2 Transition-out

10.0 DELIVERABLES

10.1 Contractor’s Progress Report

10.2 Personnel Roster

10.3 Trip Report

10.4 Weekly Activity Report

11.0 QUALITY CONTROL

11.1 Quality Control Plan (QCP)

11.2 Services Summary

1.0 MISSION OBJECTIVE

The Department of Defense (DoD) as the single lead agency for detection and monitoring of aerial and maritime transit of illicit drugs into the United States and an important contributor to national efforts to counter transnational organized crime, conducts operations and activities to disrupt and degrade national security threats posed by drug trafficking, piracy, transnational organized crime, and threat finance networks reasonably related to illicit drug trafficking activities. The Department of Defense supports US Government (USG) agencies and Departments, and partner nations’ anti-trafficking and counter threat finance efforts worldwide.

The DoD Counter Narcotics (CN) mission targets terrorist groups worldwide that use narcotics trafficking and other organized crime to support terrorist activities by deploying CN assets and/or assets resourced with CN funding, in cooperation with DoD, law enforcement, other USG agencies, and foreign governments, to regions where these targeted organizations benefit from illicit drug revenue or use drug smuggling systems. Through its Combat Commands (COCOMs), Military Departments, and Defense Agencies, DoD provides unique military platforms, personnel, systems, and capabilities that support federal law enforcement agencies, foreign governments, and foreign law enforcement involved in CN missions.

2.0 SCOPE

The scope of this contract is to provide Construcciones Aeronauticas SA (CASA) CN-235 and UH-60M Aircraft Specialists in support of the United States Northern Command (USNORTHCOM) J5(N-NC/J5). The Contractor shall train the Mexican Navy (SEMAR) CASA CN-235 aircraft maintenance and supply personnel and UH-60M aircraft maintenance and supply personnel at Veracruz Naval Base (AB), Mexico. The SEMAR personnel will be trained in maintenance, repair, inspection of these aircraft as well as in forecasting and managing the inventory of repair parts for the aircraft. These aircraft are used by the Mexican military almost exclusively to combat the trafficking of narcotics, weapons, people and money across the northern and southern borders of Mexico by Trans-National Criminal Organizations (drug cartels). Training in the maintenance and repair of these aircraft is necessary to enhance SEMAR’s operational readiness to perform this mission.

3.0 PERFORMANCE REQUIREMENTS

The Contractor shall provide all staffing and materials necessary to perform the tasks as defined in this PWS. The Contractor shall provide personnel who have the necessary skills, education, and expertise to accomplish their assigned functions and ensure performance is maintained at an acceptable level. The Contractor shall sign Non-Disclosure Agreements (NDAs) as required by CN-235 and UH-60M manufacturers, and to meet any USG requirements necessary to satisfy this contract. In this effort, the Contractor shall provide strictly non-personal services and shall work as an independent Contractor.

SEMAR CASA CN-235 Technical Support

The Contractor shall provide a team of four Aircraft Specialists as described to assist SEMAR personnel in maintaining and sustaining up to six SEMAR CASA CN-235-300M-MM01 aircraft at Veracruz Naval Base (AB), Mexico. The Contractor shall provide training to SEMAR personnel in procedures for inspecting, testing, troubleshooting and performing scheduled and unscheduled repairs. The Aircraft Specialists shall not perform any maintenance actions or aircraft/component repairs. The Contractor shall be responsible for completing any CN-235 manufacturer required Non-Disclosure Agreements (NDAs). The Contractor shall also provide technical assistance in supply procedures for procuring aircraft spares and repair of aircraft parts, inventory management, warehousing, provisioning, distribution and methods for ordering materiel and spares.

3.1.1 Aircraft Avionics/Electronics Specialist

3.1.1.1 The Aircraft Avionics/Electronics Specialist shall perform the following specific duties:

• Train SEMAR personnel in the repair, service and replacement of CN-235 avionics/electrical systems and components, and in the performance of preventive maintenance. Provide over-the-shoulder instruction, guidance, mentoring, and technical assistance. Help investigate aircraft deficiencies and maintenance problems and train personnel to prevent recurrence.

• Train SEMAR personnel in the proper procedures for inspections, testing, troubleshooting, servicing, scheduled and unscheduled maintenance repairs.

• Train and assist SEMAR personnel in identifying sources of repair of aircraft components that are beyond the repair capability of the SEMAR. Train and assist SEMAR personnel in identifying tools, support equipment and test equipment required to perform maintenance on CN-235 aircraft and in identifying and establishing maintenance management programs to increase the efficiency, effectiveness and safety of SEMAR maintenance personnel, including, but not limited to a Consolidated Tool Kit (CTK) program and Foreign Object Debris (FOD) prevention program.

• Read and interpret technical data.

• Train and assist SEMAR personnel with operation of support equipment/test equipment such as oscilloscopes, analyzers and multi-meters used in the inspection, testing, troubleshooting, servicing and ground operation of CN-235 aircraft and aircraft systems.

• Render over-the-shoulder technical assistance to resolve difficult or unusual maintenance problems.

3.1.1.2 Qualifications: The Aircraft Avionics/Electronics Specialist shall possess a valid A&P or Federal Communications Commission General Radiotelephone Operators License;

possess and maintain language proficiency level 3 for English and Latin American Spanish as defined by the US DoS language proficiency training (https://careers.state.gov/faq-items/language-proficiency-definitions/); have a minimum of eight years of experience in aircraft avionics or related field; have a minimum three years of experience on the CN-235 aircrafts; and have the ability to work independently.

3.1.2 Aircraft Engine/Propeller Specialist

https://careers.state.gov/faq-items/language-proficiency-definitions/

3.1.2.1 The Aircraft Engine/Propeller Specialist shall perform the following specific duties:

• Train SEMAR personnel in the repair, service and replacement of CN-235 engine/propeller systems and components, and in the performance of preventive maintenance. Provide over-the-shoulder instruction, guidance, mentoring, and technical assistance. Help investigate aircraft deficiencies and maintenance problems and train personnel to prevent recurrence.

troubleshooting, servicing, scheduled and unscheduled maintenance repairs.

components that are beyond the repair capability of SEMAR. Train and assist SEMAR personnel in identifying tools, support equipment and test equipment required to perform maintenance on CN-235 aircrafts and in identifying and establishing maintenance management programs to increase the efficiency, effectiveness and safety of SEMAR maintenance personnel, including, but not limited to a CTK program and FOD prevention program.

equipment such as hoists, borescopes, analyzers and multi-meters used in the inspection, testing, troubleshooting, servicing and ground operation of CN-235 engine, propellers and aircraft systems.

• Render over-the-shoulder technical assistance to resolve difficult or unusual maintenance problems.

3.1.2.2 Qualifications: The Aircraft Engine/Propeller Specialist shall possess a valid A&P license; possess and maintain language proficiency level 3 for English and Latin American Spanish as defined by the US DoS language proficiency training (https://careers.state.gov/faq-items/language-proficiency-definitions/); have a minimum of eight years of experience in aircraft engine repair or related field; have a minimum three years of experience on the General Electric (GE) engine (6058T83G01); be engine-run qualified on GE engine (6058T83G01); have experience troubleshooting aircraft engine maintenance discrepancies;

and have the ability to work independently.

3.1.3 Aircraft/Structural Specialist

3.1.3.1 The Aircraft/Structural Specialist shall perform the following duties:

• Train SEMAR personnel in the repair, service and replacement of aircraft components.

Provide over-the-shoulder instruction, guidance, mentoring, and technical assistance.

Help investigate aircraft deficiencies and maintenance problems and train personnel to prevent recurrence.

• Train SEMAR personnel in the performance of preventive maintenance and when required Phase inspections and Programmed Depot Maintenance (PDM). Train SEMAR personnel in the proper procedures for inspections, testing, troubleshooting, servicing, scheduled and unscheduled maintenance repairs, and the accomplishment of aircraft preflight, post-flight, launch, recovery and maintenance of CN-235 aircraft.

• Train and assist SEMAR personnel in identifying sources to repair aircraft components that are beyond the repair capability of SEMAR. Train and assist SEMAR personnel in identifying tools, support equipment and test equipment required to perform maintenance on CN-235 aircraft and in identifying and establishing maintenance management programs to increase the efficiency, effectiveness and safety of the SEMAR maintenance personnel, including, but not limited to a CTK program and FOD prevention program.

equipment used in the inspection, testing, troubleshooting, servicing and ground operation of CN-235 aircraft and aircraft systems.

• Train and assist SEMAR personnel with operation of metal working machines such as drills, lathes, presses, metal bending machines.

3.1.3.2 Qualifications: The Aircraft/Structural Specialist shall possess a valid Airframe and Power-Plant (A&P) license; possess and maintain language proficiency level 3 for English and Latin American Spanish as defined by the US Department of State (DoS) language proficiency training (https://careers.state.gov/faq-items/language-proficiency-definitions/); have a minimum of eight years of experience in Aircraft Structures or related field; have minimum three years of hands-on experience performing Phase inspections and PDM; and have the ability to work independently.

3.1.4 Supply Specialist

3.1.4.1 The Supply Specialist shall perform the following specific duties:

• Train SEMAR personnel in inventory control procedures; demonstrating the various methods for ordering spares, tools, support equipment and test equipment;

coordinating and expediting the acquisition of repairs; and provide guidance and assistance in the use of Foreign Military Financing (FMF)/Foreign Military Sales (FMS) resources to acquire aircraft parts, tools, support equipment and test equipment. Provide over-the-shoulder instruction, guidance, mentoring, and technical assistance. Help investigate supply deficiencies and problems and train personnel to

• Train SEMAR personnel in the proper interface with the FMS supply and local logistics system.

• Assist SEMAR personnel in coordinating and expediting the procurement of aircraft spares and repair of CN-235 aircrafts parts. The Contractor shall assist with research of parts information using Federal Logistics (FED LOG) and Public Logistics Data (PUB LOG) FLIS.

• Train and assist SEMAR personnel in inventory management, warehousing, provisioning and distribution.

• Demonstrate the best method of ordering material and spare parts to support maintenance and modifications of the CN-235 aircrafts.

• Render over-the-shoulder technical assistance to resolve difficult logistical problems. Recognize problems and recommend solutions.

3.1.4.2 Qualifications: The Supply Specialist shall possess and maintain language proficiency level 3 for English and Latin American Spanish as defined by the US DoS proficiency training (https://careers.state.gov/faq-items/language-proficiency-definitions/);

have working knowledge of US Government (USG) military supply systems, programs and policies; have experience working with FMS issues; have a minimum of ten years of experience in the logistics/supply field; and have the ability to work independently.

UH-60M Technical Support.

The Contractor shall provide a team of five Aircraft Specialists to train SEMAR personnel in maintaining and sustaining up to ten UH- 60M helicopters at Veracruz Naval Base, Mexico.

The Contractor shall train SEMAR personnel in procedures for inspecting, testing, troubleshooting and performing scheduled and unscheduled repairs. The Aircraft Specialists shall not perform any maintenance actions or aircraft/component repairs. The Contractor shall be responsible for ensuring and completing any UH-60M manufacturer required NDAs. The Contractor shall also provide technical assistance in supply procedures for procuring aircraft spares and repair of aircraft parts, inventory management, warehousing, provisioning, distribution and methods for ordering materiel and spares.

3.2.1 Aircraft Avionics/Electronics Specialist

3.2.1.2 The Aircraft Avionics/Electronics Specialist shall perform the following specific duties:

• Train SEMAR personnel in the repair, service and replacement of UH-60M avionics/electrical systems and components, and in the performance of preventive maintenance. Provide over-the-shoulder instruction, guidance, mentoring, and technical assistance. Help investigate aircraft deficiencies and maintenance problems and train personnel to prevent recurrence.

components that are beyond the repair capability of the SEMAR. Train and assist SEMAR personnel in identifying tools, support equipment and test equipment required to perform maintenance on UH-60M helicopters and in identifying and establishing maintenance management programs to increase the efficiency, effectiveness and safety of SEMAR maintenance personnel, including, but not limited to a CTK program and FOD prevention program.

equipment such as oscilloscopes, analyzers and multi-meters used in the inspection, testing, troubleshooting, servicing and ground operation of SEMAR UH-60M helicopters and aircraft systems.

3.2.1.3 Qualifications: The Aircraft Avionics/Electronics Specialist shall possess a valid A&P or Federal Communications Commission General Radiotelephone Operators License;

possess and maintain language proficiency level 3 for English and Latin American Spanish as defined by the US DoS language proficiency training (https://careers.state.gov/faq-items/language-proficiency-definitions/); have a minimum of eight years of experience in aircraft avionics or related field; have a minimum three years of experience on the UH-60M helicopter; and have the ability to work independently. Must be a U.S. Citizen.

3.2.2 Aircraft Engine Specialist

3.2.2.2 The Aircraft Engine Specialist shall perform the following specific duties:

• Train SEMAR personnel in the repair, service and replacement of UH-60M engine/rotor blades systems and associated components, and in the performance of preventive maintenance. Provide over-the-shoulder instruction, guidance, mentoring, and technical assistance. Help investigate aircraft deficiencies and maintenance problems and train personnel to prevent recurrence.

personnel in identifying tools, support equipment and test equipment required to perform maintenance on SEMAR UH-60M helicopters and in identifying and establishing maintenance management programs to increase the efficiency, effectiveness and safety of SEMAR maintenance personnel, including, but not limited to a CTK program and FOD prevention program.

equipment such as hoists, borescopes, analyzers and multi-meters used in the inspection, testing, troubleshooting, servicing and ground operation of SEMAR UH- 60M engine, rotor blades and aircraft systems.

3.2.2.3 Qualifications: The Aircraft Engine Specialist shall possess a valid A&P license;

possess and maintain language proficiency level 3 for English and Latin American Spanish as defined by the US DoS language proficiency training ( https://careers.state.gov/faq-items/language-proficiency-definitions/) have a minimum of eight years of experience in aircraft engine repair or related field; have a minimum three years of experience on the UH-60M helicopter engine (T700-GE-701D); be engine-run qualified on the UH-60M helicopter engine (T700-GE-701D) for both installed and uninstalled engines; have experience troubleshooting aircraft engine maintenance discrepancies; and have the ability to work independently.

3.2.3 Supply Specialist

3.2.3.2 The Supply Specialist shall perform the following specific duties:

• Train SEMAR personnel in inventory control procedures; demonstrating the various methods for ordering spares, tools, support equipment and test equipment;

coordinating and expediting the acquisition of repairs; and provide guidance and assistance in the use of Foreign Military Financing (FMF) and Foreign Military Sales (FMS) resources to acquire aircraft parts, tools, support equipment and test equipment. Provide over-the-shoulder instruction, guidance, mentoring, and technical assistance. Help investigate supply deficiencies and problems and train personnel to

• Train SEMAR personnel for proper interface with the FMS supply and local logistics system.

• Train and assist SEMAR personnel in coordinating and expediting the procurement of aircraft spares and repair of SEMAR UH-60M helicopters parts. The Contractor shall assist with research of parts information using FED LOG and PUB LOG

FLIS.

• Train and assist SEMAR personnel in inventory management, warehousing, provisioning and distribution.

• Demonstrate the best method of ordering material and spare parts to support maintenance and modifications of the UH-60M helicopters.

• Render over-the-shoulder technical assistance to resolve difficult logistical problems.

Recognize problems and recommend solutions.

3.2.3.3 Qualifications: The Supply Specialist shall possess and maintain language proficiency level 3 for English and Latin American Spanish as defined by the US DoS language proficiency training (https://careers.state.gov/faq-items/language-proficiency-definitions/); have working knowledge of USG military supply systems, programs and policies; have experience working with FMS issues; have a minimum of ten years of experience in the logistics/supply field; and have the ability to work independently.

3.2.4 Aircraft Crew Chief Specialist

3.2.4.2 The Aircraft Crew Chief Specialist shall perform the following specific duties:

• Train SEMAR personnel in the repair, service and replacement of aircraft components, and in the performance of preventive maintenance. Provide over-the-shoulder instruction, guidance, mentoring, and technical assistance. Help investigate aircraft deficiencies and maintenance problems and train personnel to troubleshooting, servicing, scheduled and unscheduled maintenance repairs, and the accomplishment of aircraft preflight, post-flight, launch, recovery and maintenance of SEMAR UH-60M helicopters.

• Train and assist the SEMAR personnel in identifying sources of repair of aircraft personnel in identifying tools, support equipment and test equipment required to perform maintenance on SEMAR UH-60M helicopters and in identifying and establishing maintenance management programs to increase the efficiency, effectiveness and safety of the SEMAR maintenance personnel, including, but not limited to a CTK program and FOD prevention program.

operation of SEMAR UH-60M helicopters and aircraft systems.

3.2.4.3 Qualifications: The Aircraft Crew Chief Specialist shall possess a valid A&P license; possess and maintain language proficiency level 3 for English and Latin American Spanish as defined by the US DoS language proficiency training ( https://careers.state.gov/faq-items/language-proficiency-definitions/) have a minimum of 15 https://careers.state.gov/faq-items/language-proficiency-definitions/ years of experience as Crew Chief and have obtained US Army MOS (Military Occupational Specialty) 15T40 or equivalent; have a minimum three years of experience on UH-60M helicopters; and have the ability to work independently

3.2.5 Aircraft/Structural Specialist

3.2.5.2 The Aircraft/Structural Specialist shall perform the following specific duties:

• Train SEMAR personnel in the repair, service and replacement of aircraft components, and in the performance of preventive maintenance. Provide over-the-shoulder instruction, guidance, mentoring, and technical assistance. Help investigate aircraft deficiencies and maintenance problems and train personnel to troubleshooting, servicing, scheduled and unscheduled maintenance repairs, and the accomplishment of aircraft preflight, post-flight, launch, recovery and maintenance of SEMAR UH-60M helicopters.

• Train and assist the SEMAR personnel in identifying sources of repair of aircraft personnel in identifying tools, support equipment and test equipment required to perform maintenance on SEMAR UH-60M helicopters and in identifying and establishing maintenance management programs to increase the efficiency, effectiveness and safety of the SEMAR maintenance personnel, including, but not limited to a CTK program and FOD prevention program.

operation of SEMAR UH-60M helicopters and aircraft systems.

• Train and assist SEMAR personnel with operation of metal working machines such as drills, lathes, presses and metal bending machines.

3.2.5.3 Qualifications: The Aircraft/Structural Specialist shall possess a valid A&P license;

possess and maintain language proficiency level 3 for English and Latin American Spanish as defined by the US DoS language proficiency training ( https://careers.state.gov/faq-items/language-proficiency-definitions/); have a minimum of eight years of experience in Aircraft Structures or related field; have a minimum three years of experience on UH-60M helicopters; and have the ability to work independently.

3.3 Country Specific Requirements

3.3.1 Designate and assign at least one of the (1) Aircraft Specialists as focal point/coordinator in Mexico. This person will be the primary point of coordination between the Contractor, the USG, Office of Defense Coordination, and the Mexican military services and shall be fluent in English and Spanish. Identify the in-country focal point/coordinator in the Personnel Roster and to the program manager.

3.4 FEDLOG/PUBLOG Subscription

3.4.1 FED LOG is required under this contract. FED LOG DVDs can be obtained using the Defense Logistics Agency subscription form located at:

https://www.dla.mil/HQ/InformationOperations/Offers/services/CustomerOutreach/Subscriptio ns/orderGovtContractor.aspx

3.4.1 PUBLOG is required under this contract. PUBLOG can be obtained using the Defense Logistics Agency subscription form located at:

https://www.dla.mil/HQ/InformationOperations/Offers/Services/CustomerOutreach/Subscriptio ns/OrderPUBLOG.aspx

4.0 WORK HOURS

Individual Contractor employees may be required to perform work in excess of 8 hours per day and/or 40 hours per workweek to include holidays, weekends and/or during irregular times and shifts based upon mission operations and exercises. The normal working day is from 0800-1700 daily with an hour lunch break.

4.1 Holidays

The following US Federal holidays apply:

US Holidays Dates

New Year's Day 1 January Martin Luther King, Jr. Birthday Third Monday in January President's Day Third Monday in February Memorial Day Last Monday in May Independence Day 4 July Labor Day First Monday in September Columbus Day Second Monday in October Veteran's Day 11 November Thanksgiving Day Fourth Thursday in November Christmas Day 25 December

In accordance with U.S. Law, American holidays falling on Saturday will be observed on the preceding Friday, and those falling on Sunday will be observed on the subsequent Monday.

The following Mexican holidays apply to personnel performing work in Mexico:

https://www.dla.mil/HQ/InformationOperations/Offers/services/CustomerOutreach/Subscriptions/orderGovtContractor.aspx https://www.dla.mil/HQ/InformationOperations/Offers/services/CustomerOutreach/Subscriptions/orderGovtContractor.aspx https://www.dla.mil/HQ/InformationOperations/Offers/Services/CustomerOutreach/Subscriptions/OrderPUBLOG.aspx https://www.dla.mil/HQ/InformationOperations/Offers/Services/CustomerOutreach/Subscriptions/OrderPUBLOG.aspx

Mexican Holidays Dates New Year's Day 1 January Anniversary of the Mexican Constitution * First Monday in February Benito Juarez's Birthday * Third Monday in March keyHoly Thursday Thursday before Easter Sunday Holy Friday Friday before Easter Sunday Mexican Labor Day 1 May Anniversary of the Battle of Puebla 5 May Mother's Day 10 May Mexican Independence Day 16 September Anniversary of the Mexican Revolution * Third Monday in November Christmas Day 25 December

* In accordance with Article 74 of the Mexican Federal Labor Law, these holidays will be observed on a Monday.

4.2. Place of Performance

The principal place of performance for this contract shall be Veracruz Naval Base, Mexico.

5.0 TRAVEL

Travel may be required to locations within the country of Mexico other than the principal place of performance to provide SEMAR personnel training and over-the-shoulder technical assistance in the repair and recovery of SEMAR aircraft. In these cases, the Subject Mater Experts (SMEs) shall provide the same level of support as provided at the principal place of performance.

The Contractor shall coordinate all travel with the Program Manager (PM) and Contracting Officer Representative (COR). The Contractor shall ensure that all requirements for foreign travel, as specified in the DoD Foreign Clearance Guide (FCG), currently at https://www.fcg.pentagon.mil/fcg.cfm are met prior to traveling to work locations OCONUS.

Contractor personnel that require Theater and Country Clearance for travel to OCONUS locations must submit clearance requests in accordance with the FCG. The Contractor shall ensure that all employees are loaded into the Synchronized Pre-deployment and Operational Tracker (SPOT) database and have a current DD Form 93 and Record of Emergency Data Card on file with the Contractor. The Contractor shall ensure that all OCONUS travelers have a country approval to enter the country for this mission as well as a Letter of Authorization (LOA) approved by the CO prior to travel. All travel must be approved by the PM or COR approval prior to country clearance and SPOT submittal (OCONUS). All travel must be approved by the PM or COR prior to any travel arrangements being finalized.

All travel requests shall include the information below:

• Purpose

• In-country POC

• Personnel traveling

• Location(s) and Length of trip https://www.fcg.pentagon.mil/fcg.cfm

• Validation that travel prerequisites are met prior to travel (IRDO, medical, training, etc.)

• Departure and Arrival airport

• In Travel dates

• Cost Estimate and supporting CLIN

• Country Clearance lead time met? (Yes/No) If No PM/COR waiver approval is required, waiver shall include detailed justification with impact.

6.0 OTHER PERFORMANCE REQUIREMENTS.

Key Personnel

6.1.1 All Specialists are designated as key personnel.

6.1.2 The Contractor shall provide the CO, PM and COR notification via e-mail, of any intent to substitute or replace personnel within three (3) business days of discovery that a vacancy will occur and prior to implementation of any change, regardless of the circumstances. This written notification shall include the date the position will be vacant, the reason(s) the employee will no longer work on the contract, anticipated replacement date and management corrective action being taken to provide continuation of services.

6.1.3 Position vacancies shall not exceed 14 calendar days from start of vacancy or notification of impending vacancy, unless otherwise approved in writing or directed in advance by the CO. The Contractor shall provide a detailed description of the change, to include the title and criteria for the position(s) and demonstrate the appropriate expertise and credentials to properly meet the requirement and qualifications of the position. For OCONUS positions, the Contractor shall submit, NLT 14 days after start of vacancy or notification of impending vacancy, a Country Clearance Request (CCR) to the US Government IAW applicable Foreign Clearance Guidance, unless otherwise approved in writing or directed in advance by the CO. The CCR shall include a detailed itinerary / plan for completion of required training, processing, clearances, travel, date of arrival in country, and date performance started.

6.1.4 Removal of Personnel at Government Request. Contractor personnel do not work for the Government. However, in rare cases, the Government may request removal (permanent or temporary) of Contractor personnel from performance for security, safety, environmental or health reasons, upon discovery of fraudulent qualification documentation, or when Contractor personnel behave in an unprofessional behavior that would be considered unacceptable. As is the case for all personnel turnover, the Contractor shall ensure continuation of services such that impact to the Government is minimal.

Contractor Communication and Issue Resolution

6.2.1 All Contractor personnel shall communicate professionally and respectfully. All contract information and communication shall flow through and be provided to the CO, PM and/or COR, as applicable, to affect appropriate contract action and address in-country issues.

6.2.2 The Contractor shall notify the Government in writing of any issue that impacts the

Contractor’s ability to meet any established timelines, cost or performance issues that directly affect the performance of this requirement. The Contractor shall monitor and report all situations that could cause delays in performance or unsuccessful contract performance.

6.2.3 These notifications shall include any performance in which the Contractor believes that the Government has not requested or information requested that the contractor has not received.

6.2.4 The Contractor shall report any circumstance, high interest item, or incident that could potentially bring harm to or otherwise degrade the reputation of the US Government. In these cases, it may be necessary to provide follow-up notifications or recommendations, which will be handled on a case-by-case basis.

6.2.5 Initial notification shall occur within three (3) calendar days of discovery of concern/issue and prior to the concern/issue having any impact on cost, schedule, or performance of the contract and allow the Government to appropriately react to an impending situation. The Contractor shall provide realistically achievable written recommendations and corrective actions to the Government PM and COR within eight (8) calendar days of identification, unless otherwise approved in writing by the COR or directed by the CO.

Identification of Contractor Employees

All contractor personnel attending meetings, answering Government telephones and working in other situations where their contractor status is not obvious to third parties shall identify themselves as such to avoid creating an impression that they are Government officials.

Contractor personnel shall, at all times, wear badges required by the SEMAR at the principal places of performance and TDY locations. Contractor employees shall clearly identify themselves as “Contractors” at all times, in all communications and representations, including in the workplace, at meetings, in conversations, telecommunications, electronic mail and faxes, whether with USG personnel, other Contractor personnel, or with the public.

Contractors with access to the base Local Area Network (LAN) or with an official USG e-mail address shall include their company name in the signature block and the designation “CTR” in the global address. The Contractor shall notify the USG if the “CTR” designation is not included in the global address.

Defense Base Act (DBA)

Contractors shall provide DBA insurance for all Contractor personnel performing Outside the Continental United States (OCONUS).

Life Support

The Contractor shall be responsible for providing life support services and security as required by the Office of Defense Coordination (ODC) for personnel traveling to or performing work in Mexico. The Contractor shall provide lodging, meals, air, and ground transportation for contractor personnel.

Export Control/Compliance

The Contractor shall be responsible for all export control requirements and technical assistance agreements (TAA) necessary to accomplish this contract. The Contractor shall be responsible for all aspects of export compliance IAW the Export Administration Regulations (EAR), International Traffic in Arms Regulations (ITAR), and Arms Export Control Act.

The Contractor shall register with the Directorate of Defense Trade Controls (DDTC) and obtain all required licensing and licensing agreements for all items exported that are included on the US Munitions List (USML). The Contractor shall ensure the proper forms and documentation are used and accurate prior to the export of all material and technology identified in this contract. Designated ITAR controlled articles shall be controlled by the Contractor and marked at the vendor level and shipped to the POD with all documentation ready for USG review. As applicable, the Contractor’s schedule shall plan for 60 days for completion of the required end user signatures on ITAR-required documentation. The Contractor shall submit all ITAR documentation to the USG for review 45 days prior to shipment to the POD if applicable. Failure to comply with export control laws can result in substantial penalties, both civil and criminal. In addition, the Contractor shall be responsible for satisfying all foreign nations' import requirements.

Meetings

6.7.1 Kick-off Meeting/Periodic Progress Meetings.

The Contractor shall participate in a kick-off meeting to be coordinated by the USG after contract award. The Contractor shall participate in periodic progress meetings to discuss and evaluate the Contractor's efforts and accomplishments in direct relation to this contract. The frequency of the progress meetings shall be determined during the kick-off meeting and may be adjusted as necessary throughout the period of performance. During the meetings, the Contractor shall present necessary data to enable a joint review of its various assigned tasks, attendant schedules and resource expenditures. The Contractor shall present and participate in technical discussions and shall inform, in a timely fashion, the COR/PM of any problems with contract execution, and any proposed solutions. The Contractor shall attend and participate in other meetings, as scheduled by the responsible CO or written designee. Meetings can either be in person, via teleconference, or exchange of information via electronic mail as required by the USG.

6.7.2 Status Meetings/Technical Discussions

The Contractor shall participate in contract status meetings and technical discussions (or other contract related meetings), scheduled upon request of the PM/COR/CO, to formally or informally discuss or review the Contractor’s efforts, accomplishments and progress toward contract completion. Status meetings can either be in person, via teleconference, or exchange of information via electronic mail as required by the USG. During the meetings, the Contractor shall present necessary data to enable a joint review of its various assigned tasks, technical requirements, schedules, and resource expenditures.

6.7.3 Program Status Reviews (PSR)

6.7.3.2 When required by USNORTHCOM or ODC, the Contractor shall provide Aircraft Specialist representation on CN-235 quarterly PSRs at Veracruz when approved by the CO or PM. The CN-235 PSRs are conducted under the US Coast Guard contractor Logistics Support Service contract. The Contractor shall prepare and provide the USG presentation materials no later than 5 business days prior to the PSR. The presentation shall include, but is not limited to, discussions concerning maintenance, logistics, parts availability, training and other challenges that may assist SEMAR in improving CN-235 maintenance and logistics practices.

6.7.3.3 The Contractor shall schedule and conduct a UH-60M PSR with the USG every quarter at Veracruz or via teleconference as required by the USG. The Contractor shall prepare and provide the USG presentation materials no later than 5 business days prior to the PSR.

The presentation shall include, but is not limited to, discussions concerning maintenance, logistics, parts availability, training and other challenges that may assist SEMAR in improving UH-60M maintenance and logistics practices.

Organizational Conflict of Interest (OCI)

Contractors shall address OCI as part of their on-going management of the contract.

Relations with Host Country

In the interest of assuring and maintaining the highest order of foreign and diplomatic relations in the host country, the Contractor is prohibited from having any direct or indirect negotiations, dealings, agreements, business or entreaties with officials of the host government, which would have a direct or indirect effect upon accomplishing or performing on this contract, and which could be construed by the host government or host country citizens as having been officially or unofficially sanctioned, approved or constructively condoned by the US Government. Contacts by the Contractor relating to the above shall be through appropriate US Government channels as prescribed by the CO. Specifically excluded from the prohibition herein set forth is the incidental daily contacts of the Contractor or his employees, which they may reasonably be expected to have in the normal course of travel, daily work, labor disputes, customs clearances and passport control.

6.9.1 Human Rights Vetting

The USG, through the Government of Mexico and/or the Department of State, United States Embassy, Office of Defense Coordination, will validate that the training, equipment and/or assistance acquired are vetted in accordance with Public Law 113-76, Section 8057 (Leahy Vetting). A USG representative will be responsible for vetting and will provide the Contractor with a list of vetted personnel/organization if applicable to this requirement. Before any training, equipment, services, or assistance is provided to foreign personnel, the Contractor shall verify that the USG has completed vetting for human rights violations through the DoS IAW the Leahy Vetting Process. The Contractor shall maintain documentation on site that shall be made available to the USG upon request.

Contractor Furnished Supplies and Services

The Contractor will provide computer, hardware, software, office supplies, internet service and telephone service as required in support of this contract. The Contractor shall provide lodging, life support, transportation and meals for contractor personnel at the work location.

6.11 Enterprise Contractor Manpower Reporting Application (ECMRA).

The Contractor shall report all Contractor labor hours (including Sub-Contractor labor hours) required for the performance of services provided under this contract via a secure data collection site. The Contractor is required to completely fill in all required data fields using the following web address: http://www.ecmra.mil. Reporting inputs will be for the labor executed during the period of performance during each Government fiscal year (FY), which runs October 1 through September 30. While inputs may be reported at any time during the FY, all data shall be reported no later than October 31 of each calendar year. Contractors may direct questions to the ECMRA help desk.

7.0 GOVERNMENT FURNISHED EQUIPMENT

The Government will provide access to all CN-235 and UH-60M technical data, tools, support equipment, test equipment and maintenance repair equipment owned and provided by SEMAR. The Contractor shall not take possession or be responsible for any technical data, tools, support equipment, test equipment or maintenance repair equipment owned or provided by SEMAR. SEMAR will provide contractor work/office space collocated with SEMAR personnel.

8.1 SECURITY

All work performed under this contract shall be at the Unclassified level.

FED LOG is a FOR OFFICIAL USE ONLY (FOUO). Unauthorized distribution of this product or its contents is strictly prohibited and may be punishable by civilian and criminal penalties. Proprietary manufacturers’ data and Non-US Stock Numbers are contained in the product, neither of which is releasable to the general public. The contractor shall comply with DoD 5400-7-R, Chapter 4, DoD Freedom of Information Act (FOIA) Program, requirements. This regulation sets policy and procedures for the disclosure of records to the public and for marking, handling, transmitting, and safeguarding FOUO material.

The Contractor shall conduct at a minimum Tier 1 background and security checks on personnel prior to employment. The Contractor shall not employ persons who may pose potential threats to the health, safety, security, general well-being, or operational mission of the SEMAR base and its population. This policy also applies to any personnel hired as temporary or permanent replacements during the period of performance of the contract.

9.0 Transition In/Out

9.1 Transition-In: The Contractor provide a Transition-In Plan with the proposal that describes activities required to achieve full operational capability by the performance start date.

http://www.ecmra.mil/

The plan shall include a logical sequence of steps to ensure a smooth start with no interruption or degradation in service. The plan shall detail how the Contractor will meet transition-in requirement to include personnel and resource allocations, key events (i.e., staffing, orientations, security indoctrinations and training), timelines and scheduled completion dates. The plan shall also include a risk matrix identifying cost, schedule, and performance risks, and the Contractor’s plan/strategy to mitigate risk factors. Transition-In period will be 30 days.

9.2 Transition-Out: The Contractor shall provide a Transition-Out Plan upon the request of the CO but no later than 30 calendar days prior to the end of the contract period of performance.

The contractor shall work with the USG and incoming contractor to transfer knowledge, information, and documentation for all work related to this contract. During this period, all programs, information, data, etc. will be passed from the incumbent contractor to the incoming contractor so that there is no break in mission support.

10.0 DELIVERABLES

The following are deliverables required:

Deliverables

Name Deliverable Descriptor

PWS

Reference Due**

Transition-In/Out Plan TP 9.0 a.) Transition-in Plan: Provided at proposal b.) Transition-out: Requested by CO, but no later than 30 calendar days prior to end of contract

Contractor’s Progress Report (CPR) CPR 10.1 10th of Each Month

Personnel Roster (PR) PR 10.2 On or before the last day of Transition-in period

5 calendar days after any roster change

Trip Report TRPR 10.3 7 calendar days after travel completion

Weekly Activity Report (WAR) WAR 10.4 Each Wednesday by 1000 ET for the previous week

Quality Control Plan (QCP) QCP 11.1 30 calendar days after PoP start date

7 calendar days after any change to QCP

Notes:

1. Submit one copy each electronically in Adobe (PDF) or as a Microsoft Office Suite product. If copies are to exceed five (5) megabytes post the copies to https://safe.amrdec.army.mil/safe/Default.aspx. Unless otherwise stated, submit deliverables electronically (one copy each) to the following recipients: COR, PM, CO, AMIC Acquisition Org Email Box (amic.pmt.acq@us.af.mil). Any other applicable recipients will be provided at contract Kick-Off.

2. All deliverables shall be submitted by the established due date. If the due date falls on a weekend or holiday, the deliverable shall be submitted the next business day.

3. Unless specified otherwise, calendar days will be used.

4. If the submittal is rejected by the Government the Contractor shall resubmit within 15 days

5. The deliverables listed are not all inclusive list and do not relieve the Contractor of responsibility for providing deliverables as required elsewhere in the PWS and contract.

6. The USG has unlimited data rights to all deliverables of this contract.

10.1 Contractor’s Progress Report

The Contractor shall deliver a monthly status and management report that highlights support provided in the previous month and known planned activities for the next 90 calendar days. The report shall also include:

• Brief task description: A recap of work accomplished during the reporting period;

• Key Activities: Review of priority activities/issues, resolved and pending over the last month;

• Problem areas: The Contractor shall recap problems or potential problems affecting performance that were brought to the attention of the client representative during the previous month. Provide current status of problem and recommended way-ahead if still effecting performance;

o Overtime hours approved and worked;

o Travel approved and performed;

o Material and services approved for purchase;

o Document expenditures related to overtime, travel, and materials and services purchased during the last month; and,

10.2 Personnel Roster

The Contractor shall provide to the PM/COR/ODC chief a roster of personnel in Mexico. At a minimum, the personnel roster shall consist of names, billeting address/location, in-country phone number. ODC may also require other pertinent information on the roster for security and safety reasons. The Contractor shall identify in the roster the Aircraft Specialist focal point/coordinator. The personnel roster shall be updated as individuals are removed and added within 7 calendar days.

10.3 Trip Report

The Contractor shall prepare a trip report detailing the purpose of the trip, the individuals contacted, any agreements that were reached during the trip or any other significant issues that were identified during travel. In addition, the trip report shall document actions planned, completed, actions pending and recommended way-ahead.

https://safe.amrdec.army.mil/safe/Default.aspx mailto:amic.pmt.acq@us.af.mil

10.4 Weekly Activity Report (WAR)

The Contractor shall deliver to the COR/PM/ODC chief a WAR documenting support provided during the previous week. The WAR shall also include:

• Brief task description: A narrative review of work accomplished by position during the reporting period and significant events.

• Key activities: Review of priority activities/issues addressed in the WARs to identify problems, opportunities, and results.

• Problem areas: The Contractor shall bring problems or potential problems affecting performance to the attention of the client representative as soon as possible. Verbal reports will be followed up with written reports when required by the client representative.

• Materials and services purchase assistance.

11.0 QUALITY CONTROL

11.1 Quality Control Plan (QCP)

The QCP shall be tailored to this PWS and discuss specifically how the prime will address contract oversight. The QCP shall discuss who will conduct the QC, when inspections will be executed, how they will ensure PWS requirements are met and the processes for corrective actions.

11.2 Services Summary

Performance Objective Performance Standard Performance Threshold

Management

Develop and Submit

Performance is acceptable when:

a) 100% of deliverable requirements are met and received on time, and information is current and accurate

*Non-current or inaccurate deliverables (or those with conflicting information) may be considered late.100% of deliverable requirements are met with no more than one late or rejected deliverable per course.

Maintain qualified Key Personnel

Qualified personnel are in place at performance start and retained for the duration of the contract performance period

Performance is acceptable when:

a) Performance is acceptable when qualified personnel are in place for performance with minimal to no delays in performance start, unless previously negotiated by the CO.

Sufficient qualified personnel are retained for the duration of the contract performance period to accomplish specified PWS requirements.

b) Vacancies do not exceed 14 calendar days after date vacancy occurs to submission of replacement candidate to PM/COR for CO acceptance AND (for OCONUS positions) simultaneous submission of CCR to USG IAW

Foreign Clearance Guidance, unless otherwise approved in writing or directed in advance by the CO

There is no mission impact (outside of the established / agreed upon timeline required to process OCONUS employees for in country performance) due to position vacancies or unqualified personnel c)