Attachment_1_-_PWS_1_Sep2016.pdf

Solicitation FA4890-16-R-0004

PERFORMANCE WORK STATEMENT (PWS)

AIRCRAFT DELIVERY CONTROL FLIGHT

MISSION CONTROL CENTER

IN SUPPORT OF

AIR OPERATIONS SQUADRON (AOS)

1 Sep 2016

TABLE OF CONTENTS

SECTION PAGE

SECTION 1 – DESCRIPTION OF SERVICES 3

1.1. Basic Services 3

1.2. Mission Control Center Management 3

1.3. Mission Planning 3

1.4. Mission Execution 4

1.5. Mission Reporting, Documentation and Administration 5

SECTION 2 – SERVICE SUMMARY/DELIVERABLES TABLE 6

2.1. Service Summary 6

2.2. Delivertables Table 8

SECTION 3 – GOVERNMENT PROPERTY AND SERVICES 8

3.1. General Information 8

3.2. Government Furnished Property 8

3.3. Government Furnished Services 9

SECTION 4 – CONTRACTOR FURNISHED ITEMS AND SERVICES 9

SECTION 5 - GENERAL INFORMATION 10

5.1. Contractor Personnel 10

5.2. Employee Training 10

5.3. Security Requirements 10

5.4. Quality Control 13

5.5. Quality Assurance 13

5.6. Government Remedies 13

5.7. Hours of Operation 13

5.8. Special Qualifications 13

5.9. Qualifications Approval 14

5.10. Performance of Services during Crisis Declared by the National Command Authority, Overseas Combatant Commander or Base Commander 14

5.11. Transition Plan 14

APPENDICES

A. Contractor Fulltime Equivalent Reporting 15 B. Government Furnished Property/Equipment Services 16 C. Acronym and Term Definitions 18 D. Applicable Publications and Forms 20

Air Operations Squadron Aircraft Delivery Control Flight

Mission Control Center

1. DESCRIPTION OF SERVICES. The contractor shall provide all management, supervision, labor, training, tools, equipment, transportation, and materials necessary to operate the Air Operations Squadron’s (AOS) Mission Control Center (MCC) in support of the AOS, as defined in this Performance Work Statement (PWS), except as specified in paragraph 3, government-furnished property and services at Langley Air Force Base, Virginia. The contractor shall perform to the standards specified within this PWS. All on duty and scheduled for duty MCC contractor personnel are considered mission essential personnel.

1.1. BASIC SERVICES. This contract provides for the operation of the MCC in support of the Air Combat Command (ACC) AOS. The mission of the MCC is to support the AOS mission to provide the safe and timely worldwide delivery of approximately 200 to 300 aircraft (per month) for Department of Defense and foreign military aircraft. The MCC serves as a mission-essential command and control function for continuous monitoring of world-wide aircraft deliveries, and reports directly to the AOS Commander. The MCC is required to coordinate with higher military headquarters, US and foreign embassies, national and international aviation agencies, en route military support installations, Delivery Control Officers (DCOs) and other Major Commands (MAJCOMs) and Services to affect timely and safe aircraft delivery. The MCC makes time-sensitive inputs concerning deployment timing, refueling support, weather criteria, missed refueling bases, destination alternates, and in flight emergencies.

1.2. MISSION CONTROL CENTER MANAGEMENT. Functional areas of responsibility include:

scheduling personnel for continuous manning of the MCC, establishing a training program, arming and de-arming the security system, and liaising with government personnel. Specifically, the MCC will:

1.2.1. Prepare and publish a yearly and quarterly work schedule to operate a continuous, 24-hour aircraft delivery operations command and control function to execute, monitor and expedite approximately 600 global aircraft missions with associated air refueling support each year as directed by the AOS Commander.

1.2.2. Acquire from and manage for the AOS planners, all matters concerning scheduled aircraft missions from five (5) days before first scheduled launch at mission point of origin through landing at final destination. Serve as primary point of contact for aircrews on missions/mission segments not requiring air refueling support, and primary functional agency for final execution of air refueled combat/combat support aircraft movements.

1.2.3. Develop a comprehensive training program that encompasses all aspects of the government provided training objectives/syllabus referenced in Appendix D and provides initial qualification/certification training and semi-annual refresher training of all contractor personnel assigned to perform aircraft delivery operations. The AOS Commander will be the final approval authority to certify contractor personnel as proficient to perform aircraft delivery operations duties.

1.2.4. Operate classified and unclassified desktop PCs, fax machines/scanners, digital world clocks and other equipment identified in Appendix B. Operate and maintain Secure Terminal Equipment (STE) and Voice over Secure IP (VOSIP) telephone equipment in accordance with government directives.

1.2.5. Be responsible for arming and de-arming of the security system within the AOS section of the Ryan Center, Building 10.

1.3. MISSION PLANNING. Functional areas of responsibility include providing telephone operator support to all appropriate individuals; receiving, reviewing, verifying, and updating hard copy of mission folder(s);

preparation and dissemination of mission(s) Air Tasking Order(s) (ATO) within a reasonable time to avoid changes; accurately record appropriate mission data into Aircraft Delivery Information System (ADIS);

coordinating with the DCO to order new flight profile(s) with the AOS Navigation shop and NLT 30 minutes of completion or notification, post the flight profile(s) to appropriate website. Specifically, the MCC will:

1.3.1. Receive and review planned and scheduled mission folder(s) from AOS plans NLT 5 days prior to scheduled mission(s). Verify ATO and mission information is accurately recorded in the ADIS and make appropriate corrections where necessary. Contractor personnel must be familiar with proper aircraft drag indexes, tanker ranging and mating limitations, and fuel offload capabilities as stated in ATO, and be prepared to recommend any changes that affect safe and timely aircraft delivery.

1.3.2. Maintain and update complete and accurate mission folders for each scheduled aircraft delivery.

Complete mission checklist referenced in Appendix D. Transfer mission folder data to ADIS and order winded flight planning profiles using the current mission planning software NLT launch minus 48 hours.

1.3.3. Review flight-planning profiles to include: aircraft performance parameters, climatological information, and forecast wind information. Review mission folder to ensure actions have been initiated concerning tanker support requests, diplomatic clearance requests, aircraft maintenance support and altitude reservation requests/approvals (ALTRV APREQ/APVL) NLT launch minus 24 hours or NLT 30 minutes after receipt of updates/changes for all missions. Cross check weather forecast and ensure weather minimums are met on each leg of the mission. Contractor personnel must be familiar with AFI 11-202, Volume 3 (General Flight Rules) and MAJCOM Supplements, AFI 11-207, Combat Aircraft Delivery, OPNAVINST 3710.7U, (NATOPS General Flight and Operating Instructions, Chapter 4), weather requirements for Navy/Marine deployments, as well as Foreign Clearance Guide requirements.

1.3.4. Review and validate aircrew qualification documents NLT launch minus 48 hours or NLT 30 minutes of receipt. Review and coordinate aircrew substitution requests and qualification waivers NLT 24 hours prior to launch.

1.3.5. Finalize aircrew and aircraft line-up, identify planned tanker support and Missed Refueling Bases (MRBs), resolve inconsistencies in weather forecasts, finalize/coordinate changes, and attempt to resolve pre-launch mission problems with DCOs and aircrews.

1.3.6. Complete mission setup/change checklist referenced in Appendix D and forward to AOS Weather Flight. Receive and post pertinent mission documents to mission folders.

1.4. MISSION EXECUTION. Functional areas of responsibility include providing electronically and/or by fax any information the DCO or mission aircrew may need for mission execution; assuring mission execution requirements have been identified, coordinated and finalized; Go/No Go mission checklist and decision is accomplished; mission execution is accomplished according to current and subsequent ATO(s) and launch times are documented/relayed to appropriate agencies; monitor the safe and timely delivery of all scheduled aircraft until arrival at final destination. Specifically, the MCC will:

1.4.1. Receive, validate, disseminate, and file ALTRV APVLs, mission crew qualifications and crew line up messages, air refueling support tasking messages, diplomatic clearances, Notices to Airmen (NOTAMs), Prior Permission Required (PPR) authorizations, flight duty period waivers, single ship waivers, after sunset landing waivers and any other documentation required by the ATO and/or appropriate regulations.

File all information/documents in mission folder.

1.4.2. Receive and evaluate mission launch (winded) profiles at predetermined intervals prior to mission launch (Launch minus 48-/24-/10-hours). Evaluate each winded profile for wind factor, en route time and receiver fuel consumption with planning profiles. Notify DCOs when forecast winds/or fuel consumption exceeds 90% planning profile limitations.

1.4.3. Receive, review, and evaluate weather forecast (AOS/WX Web Page) to determine suitability of air refueling tracks, MRBs, departure and destination base, and destination alternates NLT launch minus 4 hours. Document the identified mission weather problems in the respective mission folder. Coordinate updates/ changes to weather forecast with DCO NLT 15 minutes after receipt of notification.

1.4.4. Prepare Go/No-Go launch decision checklist referenced in Appendix D. Assemble information to support Go/No-Go launch decisions for scheduled missions. Launch decisions are made by the DCO.

However, the MCC is an integral partner in the decision process. Decisions are dependent on the ability to gather, coordinate and disseminate real-time mission information, evaluate winded launch profiles, process waivers, finalize aircrew and aircraft line-up, identify planned tanker support and missed refueling bases, resolve inconsistencies in weather forecasts, and resolve pre-launch mission problems with aircrews and DCOs.

1.4.5. Analyze and consider all launch decision factors IAW AFI 11-207 in advance of coordinating and discussing real time inputs of the Go/No-Go launch decision checklist with the DCO. Be prepared to recommend a Go or No-Go decision based on factors such as weather forecasts, pilot weather categories, availability/suitability of MRBs, latest takeoff time (based on factors such as sunset, crew duty day, and ALTRV limitations), NOTAMs, PPRs, diplomatic clearances, tanker status, etc. Coordinate any non-concurrence with DCO decisions with the AOS Commander or his designated representative. If necessary, coordinate with unit’s WG/CC, OG/CC, or SQD/CC to resolve discrepancies affecting a Go or No-Go decision. Input pre-launch checklist information into ADIS.

1.4.6. Track aircraft movements that deviate from original itinerary. Initiate coordination with DCO and necessary agencies to reschedule the mission. Maintain close coordination with DCO and the Tanker Airlift Control Center (TACC) until mission is fully reset. Complete mission setup change checklist referenced in Appendix D.

1.4.7. Develop, coordinate, and implement follow-on plans for missions that do not launch on schedule, are substantially delayed, divert to a MRB, return to departure base due to in-flight emergency (IFE), abort due to maintenance, or otherwise deviate from mission itineraries. Complete and distribute Divert Report checklist referenced in Appendix D.

1.4.8. Obtain and record mission/air spare aircraft landing information in ADIS. Complete the aircraft landing checklist referenced in Appendix D. Update aircrew and aircraft substitutions provided by DCOs following mission launch.

1.5. MISSION REPORTING, DOCUMENTATION AND ADMINISTRATION. Functional responsibilities include preparing, tracking and maintaining records on all scheduled current missions;

completing checklists; compiling, editing and transmitting mission reports detailing aircraft delivery flight activity; posting and updating webpage information; responding to requests for mission data, and data entry into the ADIS; completing post mission reports, filing records and archiving ADIS information; destroy hard copy mission materials 7 days and electronic mission materials 90 days after mission is delivered. Specifically, the MCC will:

1.5.1. Prepare and maintain mission folders documenting all mission aspects. Review and verify the accuracy of all mission folder contents to include: mission folder checklist, mission setup spreadsheet, mission itinerary, crew lineup (updating crew and/or aircraft substitutions during execution), flight plans, prelaunch mission changes, altitude reservation requests and approvals, mission crew qualifications, crew duty day waivers, single ship waivers, night time landing waivers, crew lineup messages, air refueling support tasking messages, diplomatic clearances, mission launch profiles, flight planning profiles, Go/No Go decisions, weather forecasts, missed refueling base information, PPRs, divert checklist, safety reports, in-flight emergency reports and any other documentation from aircraft delivery activity.

1.5.2. Compile, edit, and electronically post mission reports to keep interested headquarters elements appraised of delivery flight activity. The following recurring reports are required based on the frequency indicated:

1.5.2.1. Current Mission Summary and the AOS 6 month schedule (classified/unclassified) - detail the most current status of aircraft delivery activity; completed at the end of each work shift and posted to the appropriate unclassified and classified webpage.

1.5.2.2. ACC/A3 classified mission briefing slides – prepare and review for accuracy. Post briefing slides to the ACC/A3 Sharepoint site NLT 0500 daily.

1.5.3. Provide real-time updates and maintain system integrity of the ADIS. Input/update data in ADIS NLT 1 hour after the submission/receipt of mission information.

1.5.4. Demonstrate proficiency with the current and approved flight planning applications and software. Be fully competent in the process of downloading, moving, saving, printing and properly disseminating flight plan materials on unclassified and secure network systems.

1.5.5. Prepare and post updates to classified and unclassified AOS and HQ ACC/A3 web sites.

1.5.6. Knowledgeable on how to acquire DoD Flight Information Publications in order to provide information to assist in mission execution.

1.5.7. Maintain and update changes to applicable regulations AFI 11-207, AFI 11-202 Vol. 3 to include ACC, USAFE, PACAF supplements, Air Force & Navy Memorandum of Understanding (MOU) for Air Refueling Support for Navy Operations, and other guidance as required.

1.5.8. Prepare, edit and transmit ATO change messages via e-email.

2. SERVICE SUMMARY/DELIVERABLES TABLE: The following are the minimum, measurable capabilities or characteristics required to meet the government needs.

2.1. Service Summary

PERFORMANCE OBJECTIVES PWS

Ref

PERFORMANCE THRESHOLD

1. Mission Control Center Management Center is continuously manned with experienced, trained, and certified personnel.

Maintain continuity of operations.

1.2.1

5.3.4

Prepare and publish a yearly and quarterly work schedule. Identify by name, Senior Controllers and Technical Controllers assigned each day for the entire year.

Any vacant position will be filled within 14 days of the vacancy.

Fully qualified personnel are available to accomplish the mission.

1.2.3 100% of personnel trained and re-certified semi-annually.

2. Declare Crises or National Emergency Services during crises declared by the National Command Authority, Overseas Combatant Commander and Base Commander.

5.10 Contractor shall man and provide 24/7 Mission Control

Center services at the primary operating location or at an alternate operating location established by the AOS Commander.

3. Security Requirements All contractor personnel associated with performance of this contract must possess the required clearance and follow all security requirements. Control of classified information and security requirements.

1.2.4

5.3

No reportable security incidents involving the compromise of classified information.

4. Mission Planning and Preparation Mission folder(s) to include the ATO(s) for scheduled aircraft deliveries are received, reviewed, verified, and updated far enough in advance to ensure safe and timely mission execution.

1.3.1 1.3.2

Receive mission folder(s) from AOS plans NLT 5 days prior to scheduled mission(s). After mission folder check-in, the MCC will review, verify, update and maintain complete and accurate mission folder(s) in hard copy and accurately record appropriate mission data into ADIS.

All appropriate mission planning responsibilities are performed and documented far enough in advance to ensure safe and timely mission execution.

1.3 1.3.2 1.3.6

1.3.3

Prepare and disseminate mission(s) Air Tasking Order(s) (ATO) within a reasonable time to avoid changes.

Coordinate with the DCO to order new flight profile(s) with the AOS Navigation shop. NLT 30 minutes after completion or notification, post the flight profile(s) to appropriate website.

Update and order in ADIS or thru the current mission planning software, winded flight profiles NLT launch minus 48 hours.

Post and disseminate ALTRV/APVL NLT launch minus 24 hours or NLT 30 minutes after receipt of updates/changes.

5. Mission Execution Mission execution requirements have been identified, coordinated, finalized and disseminated prior to mission launch.

1.3 1.4 1.4.1

Confirm with DCO all appropriate mission materials and support assets are finalized to include (as applicable) current flight profiles, ALTRV APVL, aircrew qualification and line-up, air refueling support, diplomatic clearances, NOTAMs, PPRs, crew duty day waivers, sunset landing waivers and single ship waivers authenticated, processed, approved, documented, and disseminated.

Go/No Go mission launch decisions are adequately supported, coordinated and documented.

1.4.2

1.4.3

Evaluate winded flight profiles 48, 24, and 10 hours prior to launch and notify DCO when forecast winds are greater than the planned 90% winds and/or fuel consumption exceeds profile limitations.

Evaluate mission weather forecast to identify any aspects that do not meet mission weather requirements, and/or fuel consumption limitations of planning profiles NLT launch minus 4 hours. Document the identified mission weather problems in the respective mission folder. Coordinate updates/ changes to weather forecast with DCO NLT 15 minutes after receipt of notification.

Go/No Go mission launch decisions are accomplished for each scheduled mission.

1.4.4

1.4.5

No mission launched without DCO (or higher authority, if necessary) coordinated Go decision supported by a completed Go/No-Go checklist containing necessary data and documentation.

Coordinate Go/No-Go decision/recommendation with DCO IAW AFI 11-207 para 5.2.

Missions are tracked from departure until arrival at final destination and deviations to mission itineraries are effectively managed.

1.4 1.4.6

1.4.7

Develop, coordinate (with DCO), and implement follow-on plans for missions that do not launch on schedule, are substantially delayed, divert to MRBs, return to departure base, abort due to maintenance, or otherwise deviate from original itinerary.

Complete required deviation reports and checklists to support each mission deviation.

6. Mission Reporting, Documentation, and Administration

Maintain complete and accurate mission folders to support each current mission

1.3.2 1.5

Prepare, maintain, review, and verify accuracy of all the contents of mission folders for each scheduled mission.

scheduled for execution. 1.5.1 Destroy hard copy materials 7 days and electronic data 90 days after mission is delivered.

Inform appropriate HQ elements of aircraft delivery flight activity.

1.5.2 Compile, edit and disseminate Current Mission

Summary Report NLT the end of each scheduled work shift, as required. Prepare the HQ ACC/A3 classified mission briefing slides NLT 0500 daily.

ADIS contains current, accurate and real-time data.

1.3 1.5.3

Input/update data in ADIS NLT 1 hour after the submission/receipt of mission information.

AOS and HQ ACC/A3 web sites contain current and accurate information.

1.3 1.5.2 1.5.5

Prepare and post updates to AOS unclassified, classified, and HQ ACC/A3 classified websites as changes occur, and, at a minimum, once per shift.

2.2. Deliverables Table: The Contractor shall provide contract deliverable(s) in a format mutually agreed upon by the Government and the Contractor. All deliverables will be reviewed for timeliness, accuracy and format. If a deliverable due date falls on a weekend or holiday, the Contractor shall submit the deliverable on the last work day prior to the due date.

Deliverables PWS Reference Due Date

Quality Control Plan Para 5.4 Draft - concurrent with the proposal Final - 14 days prior to contract start date

Transition Plan Paras. 5.2, 5.8 & 5.11 Concurrent with the proposal

Senior Controller / Technical Controller

Para. 5.3.4 Within 14 days of position vacancy

3. GOVERNMENT FURNISHED PROPERTY AND SERVICES.

3.1. GENERAL INFORMATION. This section of the PWS specifies what the Government shall provide the contractor (facilities, equipment, and materials) to accomplish the requirements of this PWS. The contractor shall provide any other facilities, equipment, or services that the contractor determines necessary to accomplish this contract effort.

3.2. GOVERNMENT FURNISHED PROPERTY. There is no GFP to be provided under the scope of this contract.

3.2.1. Government-Furnished Facilities, Government-Maintained. The government shall furnish or make available office space within government facilities as described in Appendix B. Government facilities have been inspected for compliance with the Occupational Safety and Health Act (OSHA). No hazards have been identified for which workarounds are needed. Should a hazard be subsequently identified, the government will correct OSHA hazards according to government developed and approved plans of abatement, taking into account safety and health priorities. A higher priority for correction will 9not be assigned to the facilities provided hereunder merely because of this contracting initiative. The fact that no such conditions have been identified does not warrant or guarantee that no possible hazards exist, or that workaround procedures will not be necessary, or that the facilities, as furnished, will be adequate to meet the responsibilities of the contractor. Before any modification of the facilities is performed by the contractor at his or her expense, the contractor must furnish the contracting officer documentation describing, in detail, the modification requested. No alterations to the facilities shall be made without specific written permission from the contracting officer. In the case of alterations necessary for compliance with the OSHA, such permission shall not be unreasonably withheld. The contractor shall return the facilities to the government in the same condition as received, fair wear and tear and approved modifications excepted. These facilities shall only be used in the performance of this contract.

3.2.2. Government-Furnished Equipment, Government-Maintained. The government shall provide items considered to be incidental to the place of performance located on Government installations; these items are not GFP according to FAR 45.000(b). The Government shall retain accountability of these items and shall be responsible for the maintenance of Government-owned equipment. The contractor shall be responsible for the proper use of this equipment and shall report any problems to the Government COR.

See Appendix B.

3.2.3. Equipment Inventory. The local unit may require an inventory of GFE that is not classified as GFP. If this occurs, it must be done not later than 15 calendar days upon written request from the local unit. The contractor and a Government representative (identified by the CO) shall conduct a joint inventory of all GFE and the contractor shall sign a receipt for all equipment provided by the Government.

Items of equipment missing or not in working order shall be recorded and the CO notified in writing. The contractor and the Government representative shall jointly determine the working order and condition of all equipment and document their findings on the inventory.

3.2.4. Replacement of Government-Furnished Equipment, Government-Maintained Equipment. The contractor shall submit written requests for replacement of government-maintained equipment to the contracting officer or his/her designated representative for processing. Such requests will specify the reason for the replacement request.

3.2.5. Government Furnished Records. The applicable government records will be provided to the contractor as required. These records may include pending requisitions for equipment to be furnished to the contractor, pending project case files required for contract performance or control logs or registers on which the serially sequenced entries must be continued by the contractor. SF 135, Records Transmittal and Receipt will be prepared for all records transferred, unless a duplicate record copy is kept by the government. Records transferred to the contractor will be returned to the government only if specifically required by this PWS.

3.3. GOVERNMENT FURNISHED SERVICES.

3.3.1. Custodial Service. As provided by the Government but shall not exceed those services normally provided at that Government facility. The contractor is ultimately responsible for interior cleanliness of the facility.

3.3.2. Communication, Telephone Services and Electronic Media. The government will provide the contractor telephone equipment, the appropriate classification of telephone lines and connectivity to email, internet, and LANs to effectively conduct aircraft delivery operations.

3.3.3. Distribution. The government will provide distribution networks as necessary to conduct aircraft delivery operations.

4. CONTRACTOR FURNISHED ITEMS AND SERVICES. Except for the property and services specifically stated as Government-furnished in this PWS, the contractor shall furnish everything necessary to perform all of the requirements in this contract. Contractor equipment shall be compatible with Government systems. All equipment provided by the contractor for contractor business use shall be fully owned and maintained by the contractor and removed from the site upon expiration of this contract. Any of these items requiring repair/replacement or upgrade during the life of the contract shall be the responsibility of the contractor.

5. GENERAL INFORMATION.

5.1. CONTRACTOR PERSONNEL. The contractor shall provide a site manager (supervisor/team leader) who shall be responsible for the performance of work. The name of this individual and an alternate(s) who shall act for the contractor when the manager is absent shall be designated in writing to the contracting officer.

5.1.1. The site manager or alternate shall have full authority to act for the contractor on all contract matters relating to daily operation of this contract.

5.1.2. The site manager shall be available during normal duty hours within 30 minutes to meet on the installation with government personnel (designated by the contracting officer) to discuss problem areas.

After normal duty hours, the site manager shall be available within one hour. In the event the site manager is not available, the on duty Senior Mission Controller will act as the site manager’s designated alternate.

5.1.3. The contractor shall not employ persons for work on this contract if such employee is considered by the contracting officer to be a potential threat to the health, safety, security, general well-being or operational mission of the installation and its population.

5.1.4. Contractor personnel shall present a neat appearance, be easily recognized as contractor employees, and display badges identifying themselves as contractor employees at all times while involved in aircraft delivery operations.

5.2. EMPLOYEE TRAINING. The incumbent contractor will train and certify incoming contractor personnel in accordance with their approved transition plan. The incoming contractor will provide qualified personnel in accordance with section 5.8. These individuals will be trained by incumbent onsite contract personnel until certified as proficient in all functional areas of MCC operations. The AOS Commander will be the final approval authority to certify contractor personnel. The incoming contractor will be responsible for all subsequent training and certification of employees to include; initial training of new hires and refresher training for existing hires after the transition period. The contractor will prepare and submit a training plan to the government within 5 months from the contract start date detailing their methodology for ensuring training and certification requirements.

5.3. SECURITY REQUIREMENTS. All contractor personnel requiring access to classified information under this contract will possess a SECRET clearance. The government will secure access to the installation for contractor personnel employed under this contract.

5.3.1. Visitor Group Security Agreement (VGSA). The contractor shall enter into a long term visitor group security agreement if contract performance is on base for 90 days or more. This agreement shall outline how the contractor integrates security requirements for contract operations with the Air Force to ensure effective and economical operation on the installation. The agreement should address:

5.3.1.1. Security support provided by the Air Force to the contractor to include storage containers for classified information/material, use of base destruction facilities, classified reproduction facilities, use of base classified mail services, security badging, base visitor control, investigation of security incidents, base traffic regulations, the use of security forms, and conducting inspections required by DOD 5220.22R, Industrial Security Regulation, Air Force Policy Directive (AFPD) 31-6, Industrial Security, and AFI 31-601, Industrial Security Program Management.

5.3.1.2. Security support requiring joint Air Force and contractor coordination including: packaging classified information, mailing and receiving classified materials, implementing emergency procedures for protection of classified information, security checks, and internal security controls for protection of classified material and high-value property.

5.3.1.3. On base, the long term visitor group security agreement may take the place of a Standard

Practice Procedure (SPP).

5.3.2. Clearance Requirements. The contractor’s home office must possess or obtain a facility security clearance at the Secret classification level prior to performing contract work. If the contractor does not possess a facility clearance, the government will request one. The government assumes costs and conducts security investigations for Top Secret, Secret, and Confidential facility security clearances.

The contractor shall request security clearances for personnel requiring access to classified information within 15 days after receiving a facility clearance or, if the contractor is already cleared, within 15 days after contract award. Due to costs involved with security investigations, requests for contractor security clearances shall be kept to an absolute minimum necessary to perform contract requirements. The contractor shall notify 1 SFS/SFAI, 65 Sweeney Boulevard, Suite 195, Langley AFB VA 23665-2196, 30 days before on base performance of the contract. The notification shall include:

5.3.2.1. Name, address, and telephone number of company representatives.

5.3.2.2. The contract number and contracting agency.

5.3.2.3. The highest level of classified information which contractor employees require access to.

5.3.2.4. The location(s) of contract performance.

5.3.2.5. The date contract performance begins.

5.3.2.6. Any change to information previously provided under this paragraph.

5.3.3. Listing of Employees. The contractor shall maintain a current listing of employees. The list shall include the employee's name, social security number and level of security clearance. The list shall be validated and signed by the company Facility Security Officer (FSO) and provided to the contracting officer, COR, and the SSA. An updated listing shall be provided when an employee's status or information changes.

5.3.4. Vacant Position. The contractor shall fill a position that becomes vacant within 14 days of the vacancy. Personnel must met all qualifications and requirements stated within the PWS.

5.3.5. Security Manager Appointment. The contractor shall appoint a security manager for the on-base long term visitor group. The security manager shall provide employees with training required by DOD 5200.1-R, Information Security Program Regulation, Chapter 9, and AFPD 31-4, Information Security, and AFI 31-401, Information Security Program Management. The contractor will also provide initial and follow-on training to contractor personnel who work in Air Force controlled/restricted areas. Air Force controlled/restricted areas are explained in AFI 31-101, The Air Force Installation Security Program.

5.3.6. Pass and Identification. The contractor shall ensure pass and identification required for contract performance is obtained for employees. The DD Form 1172, "Application for Uniformed Services Identification Card." Forms shall be supplied by and coordinated through the Contracting Officer Representative. The contractor employee shall fill out and carry the forms to the Security Forces, Pass and Identification Office, 1 SFS/SFOXI, 65 Sweeney Boulevard, Suite 195, Langley AFB VA 23665-2196.

5.3.7. Retrieving Identification Media. The contractor shall retrieve all identification media from employees who depart for any reason before the contract expires; e.g. terminated for cause, retirement, etc.

5.3.8. Traffic Laws. The contractor and its employees shall comply with base traffic regulations.

5.3.9. Weapons, Firearms, and Ammunition. Contractor employees are prohibited from having weapons, firearms, or ammunition on themselves or in their contractor- or privately-owned vehicle while on the Langley AFB portion of Joint Base Langley-Eustis.

5.3.10. For Official Use Only (FOUO). The contractor shall comply with DoD 5400.7, Chapter 4, DoD

Freedom Of Information Act (FOIA) Program requirements. The regulation sets policy and procedures for the disclosure of records to the public and for marking, handling, transmitting, and safeguarding FOUO material.

5.3.11. Reporting Requirements. The contractor shall report to an appropriate authority any information or circumstances they may be aware of that may pose a threat to the security of DOD personnel, contractor personnel, resources, and classified or unclassified defense information. Contractor employees shall be briefed by their immediate supervisor upon initial on-base assignment.

5.3.12. Physical Security. The contractor shall be responsible for safeguarding all government property and controlled forms provided for contractor use. Should the MCC be unmanned, either the Senior Controller or Technical Controller will complete the AOS closing checklist.

5.3.13. Controlled/Restricted Areas. The facility Security Manager shall implement local base procedures for entry to Air Force controlled/restricted areas where contractor personnel will work.

The MCC Senior and Technical controllers are responsible for arming and de-arming the Intrusion Detection System (IDS) within the AOS section of the Ryan Center.

5.3.14. Key Control. The contractor shall establish and implement methods of making sure all keys issued to the contractor by the Government are not lost or misplaced and are not used by unauthorized persons. The contractor shall not duplicate any keys issued by the government.

5.3.14.1. The contractor shall immediately report to the Contracting Officer Representative (COR) any occurrences of lost or duplicated keys.

5.3.14.2. If keys, other than master keys, are lost or duplicated, the contractor may be required, on written direction of the contracting officer, to re-key or replace the affected lock(s) at no cost to the government. The government may, however, at its option, replace the affected lock(s) or perform re-keying and deduct the cost from the monthly payment due the contractor. If a master key is lost or duplicated, all locks and keys for that system shall be replaced by the government and the total cost deducted from the monthly payment due the contractor.

5.3.14.3. The contractor shall prohibit the use of government issued keys by persons other than the contractor’s employees, and prohibit opening of locked areas by contractor employees to allow persons other than contractor employees, engaged in performance of contract work requirements, into those areas.

5.3.15. Lock Combinations. The contractor shall control access to all government provided lock combinations to preclude unauthorized entry. The contractor is not authorized to record lock combinations without written approval by the COR. Records with written combinations to authorized secure storage containers, secure storage rooms, or certified vaults, shall be marked and safeguarded at the highest classification level of the classified material maintained inside the approved containers.

5.3.16. Additional Security Requirements. In accordance with DOD 5200.1-R, Chapter 4, DoD Freedom of Information ACT Program requirements. This regulation sets policy and procedures for disclosure of records to the public and for marking, handling, transmitting, and safeguarding FOUO material.

5.3.17. Operating Instructions. The Security Manager shall develop an Operating Instruction (OI) for internal circulation control, protection of resources and to regulate entry into air control areas during normal, simulated and actual emergency operations. The OI shall be written IAW AFI 31-101, the local base Operation Plans and AFI 10-245, Air Force Anti-terrorism (AT) Standards, and coordinated through 1 SFS/SFO, 65 Sweeney Boulevard, Suite 195, Langley AFB, VA 23665-2196.

5.4. QUALITY CONTROL. The contractor shall develop, submit and maintain an approved Quality Control Plan (QCP) to ensure operation of the MCC is performed in accordance with established performance standards. Draft plan shall be submitted as part of the Technical Volume and a final plan submitted 14 days prior to contract start date. The contractor shall make appropriate modifications and shall develop and implement procedures to identify, prevent, and ensure non-recurrence of defective services. As a minimum, the contractor shall develop quality control procedures addressing the areas identified in Section 2, Service Summary.

Note: The plan shall include (1) a description of the inspection system to cover all services listed on the Service Summary, (2) areas to be inspected; both scheduled and unscheduled, (3) frequency of inspections, (4) title and organizational placement of inspectors, (5) description of methods to be used for identifying and preventing defects in the quality of service performed, and, (6) description of records to be kept to document inspections and corrective or preventative actions taken. The record of inspections shall be kept and made available to the contracting officer, when requested, throughout the contract performance period and for the period after contract completion until final settlement of any claims under this contract.

5.5. QUALITY ASSURANCE. The government will periodically evaluate the contractor’s performance in accordance with the Quality Assurance Surveillance Plan.

5.6. GOVERNMENT REMEDIES. The contracting officer shall follow FAR 52.212-4, Contract Terms and Conditions-Commercial Items (May 2015), for contractor’s failure to perform satisfactorily services or failure to correct nonconforming services.

5.7. HOURS OF OPERATION. The contractor will operate the MCC 24 hours per day, 7 days per week.

The contractor will ensure the MCC is always manned in accordance with the requirements in paragraph 5.6 of the PWS, unless granted relief from/by the AOS commander. These employees scheduled for duty shall remain in "on-call" status and be able to respond to a "recall" by returning to the MCC within 60 minutes from notification, if/when relief is awarded. Contractor will follow appropriate startup/shutdown checklist referenced in appendix D. Relief notification will be transmitted via e-mail and shall be directed only by the AOS Commander or the COR. The Government Contracting Officer, the incumbent Contracting Officer, and the Site Manager shall be included in the e-mail whenever a relief notification is directed.

5.8. SPECIAL QUALIFICATIONS. The contractor is required to staff the MCC Senior Controller position with individuals possessing qualifications listed in 5.8.1. The contractor is also required to staff the MCC Technical Controller position with individuals possessing qualifications listed in 5.8.2. All individuals must be able to read, write, speak, and understand English. All individuals must be able to deploy to an alternate location in the event of a base evacuation event (i.e. hurricane).

5.8.1. SENIOR CONTROLLER QUALIFICATIONS. Individuals in this position must possess at least 10 years of qualified military experience as a Pilot or Navigator. Person must have experience either as a Delivery Control Officer or have participated in an overwater aircraft delivery as either a fighter or tanker crew member. Person must have at least user familiarity with ADIS and the Coronet Air Refueling Planner (CARP) Flight Plan Scheduler but prefer 3 years working knowledge of those programs. Person must be proficient in Microsoft Word, Excel, Outlook, and PowerPoint. Prior command and control experience is essential and prior AOS experience is highly desired.

5.8.2. TECHNICAL CONTROLLER QUALIFICATIONS. Individuals in this position must possess at least 5 years military experience in flying operations administration, base operations, Air Operations Center, or rated management. Person must have at least user familiarity with ADIS and the Coronet Air Refueling Planner (CARP) Flight Plan Scheduler but prefer 3 years working knowledge of those programs. Person must be proficient in Microsoft Word, Excel, Outlook, and PowerPoint. Prior command and control experience is desired.

5.9. QUALIFICATIONS APPROVAL. The AOS Commander, or his designated representative (the COR), will subjectively evaluate all qualifications/portfolios for all contractor personnel hired to perform under this effort. The contractor shall submit a cover letter and qualifications list for each employee which details how that employee meets the qualification requirements of the PWS. An employee qualifications list will also be part of the bidder’s proposal package. Awardee shall submit qualifications through the contracting office for review within five (5) work days from notification of award. The contractor shall notify the Contracting Officer/Contract Manager when the COR has accepted or rejected a resume within ten (10) work days from submission. Further, the contractor shall submit an updated list of contractor personnel working in the MCC to the Contract Manager.

5.10. PERFORMANCE OF SERVICES DURING CRISIS DECLARED BY THE NATIONAL

COMMAND AUTHORITY, OVERSEAS COMBATANT COMMANDER OR BASE COMMANDER.

In the event of a contingency, and at the discretion of the AOS Commander, the contractor shall perform services as directed. If Langley AFB is evacuated under proper authority and/or the necessary communications networks are not available, then an alternate operating location will be established by the AOS Commander in time to transfer operations to continue to provide 24/7 Mission Control Center services. The AOS Commander has two available options to exercise: (a) Use military members to support an alternate operating location (b) Send a maximum of 2 contractors to support the alternate location for a period of up to 5 days. After 5 days, rotation of contractors will be authorized. All costs associated with travel, per diem, lodging, and equipment required to relocate to the declared alternate operating location will be borne by the government. Contractor travel cost must remain under the Joint Travel Regulation (JTR) limitations.

5.10.1. The contractor may be required to exercise the ability to relocate and operate from an alternate location. Exercises outside of the local area (more than 15 miles from Langley AFB) are not planned to occur more than twice per year IAW paragraph 5.10 of this Performance Work Statement. The contractor will normally be given a 7 day notice prior to execution of an exercise outside of the local area. All costs associated with travel, per diem, lodging, and equipment required to relocate to the declared alternate operating location will be borne by the government. Contractor travel cost must remain under the Joint Travel Regulation (JTR) limitations.

5.11. TRANSITION PLAN. The contractor shall develop a Phase-In/Phase-Out Plan which details how it will ensure continuity of services during transition into and out of this contract. The plan should detail how the incumbent will train and certify incoming personnel IAW paragraphs 5.2 and 5.8. This plan shall be submitted with the proposal.

APPENDICES

A. CONTRACTOR FULL-TIME EQUIVALENT REPORTING

B. GOVERNMENT FURNISHED PROPERTY/EQUIPMENT/SERVICES

C. ACRONYM AND TERM DEFINITIONS

D. APPLICABLE PUBLICATIONS AND FORMS

APPENDIX A

CONTRACTOR FULL-TIME EQUIVALENT REPORTING

“The contractor shall report ALL contractor labor hours (including subcontractor labor hours) required for performance of services provided under this contract for the Aircraft Delivery Control Flight Mission Control Center via a secure data collection site. The contractor is required to completely fill in all required data fields at http://www.ecmra.mil.

Reporting inputs will be for the labor executed during the period of performance for each Government fiscal year (2017), which runs 1 August through 31 July. While inputs may be reported any time during the FY, all data shall be reported no later than 31 October of each calendar year. Contractors may direct questions to the CMRA help desk.”

Uses and Safeguarding of Information: Information from the secure web site is considered to be proprietary in nature when the contract number and contractor identity are associated with the direct labor hours and direct labor dollars. At no time will any data be released to the public with the contractor name and contract number associated with the data.

User Manuals: Data for Air Force service requirements must be input at the Air Force CMRA link. However, user manuals for government personnel and contractors are available at the Army CMRA link at http://www.ecmra.mil.

END

APPENDIX B

GOVERNMENT FURNISHED PROPERTY/EQUIPMENT/SERVICES

GOVERNMENT FURNISHED FACILITIES

The government will provide the contractor office space that consists of one room (Room Numbers A-122) located at 22 Rickenbacker Rd., Building 10, Langley AFB, Virginia. This office space comprises approximately 670 square feet of work area.

Item Description Location Quantity Value Table BLDG 10, Rm A-

1 N/A

Adjustable Chairs BLDG 10, Rm A-

5 N/A

Workstation Suite BLDG 10, Rm A-

2 N/A

2/3-Drawer Unit W/Wheels BLDG 10, Rm A-

5 N/A

Bookshelves (large) BLDG 10, Rm A-

2 N/A

Bookshelves (small) BLDG 10, Rm A-

2 N/A

Mission Folder Racks (Wood & Metal) BLDG 10, Rm A-

2 N/A

Boston Electric Pencil Sharpener BLD 10, Rm A-

1 N/A

Desk Lamps BLDG 10, Rm A-

2 N/A

Sofa BLDG 10, Rm A-

1 $2,500.00

Small Cabinets BLDG 10, Rm A-

4 $10.00

6 Time Zone Digital Wall Clock BLDG 10, Rm A-

1 $1,100.00

2602 SMC paper Shredder / w Model 26 Oiler BLDG 10, Rm A-

1 $2,200.00

Refrigerator BLDG 10, Rm A-

1 $300.00

Microwave BLDG 10, Rm A-

1 $100.00

Coffee Brewer BLDG 10, Rm A-

1 $150.00

Shark Vacuum Cleaner BLDG 10, Rm A-

1 $400.00

VIZIO 55’ TV (Flat Panel) BLDG 10, Rm A-

1 $600.00

Samsung Blue-Ray Player BLDG 10, Rm A-

1 $60.00

LAN Workstation (HP Laptops)/w (2X) Flat Panel Monitor

BLDG 10, Rm A-

2 $2,400.00

LAN Classified Work Station/w (2X) Flat Panel Monitor (HP Laptops)

BLDG 10, Rm A-

2 $2,400.00

Lexmark T650n BLDG 10, Rm A-

1 $1,700.00

HP Laserjet 4250dtn Printer BLDG 10, Rm A-

1 $700.00

HP Multi-Function Facsimile Printer BLDG 10, Rm A-

1 $400.00

VOSIP (VoIP-Cisco 7965G w/License) BLDG 10, Rm A-

1 $795.00

Secure Terminal Encryption Phones (STE)/Secure Voice/Data Terminal)

BLDG 10, Rm A-

1 $5,000.00

Secured Terminal Encryption Card (STE Card) BLDG 10, Rm A-

1 $100.00

Nortel Multi-Line Telephone BLDG 10, Rm A-

2 $200.00

Nortel Multi-Line Switchbox BLDG 10, Rm A-

2 $200.00

Honeywell Fan BLDG 10, Rm A-

1 $50.00

Portable Emergency Light (Everready) BLD 10, Rm A-

1 $15.00

Coat Rack BLD 10, Rm A-

1 $25.00

NOTE: The Government will supply the use of copying machines, paper, toner, fax/printer/computer supplies, and other consumable supplies necessary for conducting official government business.

APPENDIX C

ACRONYM AND TERM DEFINITIONS

ACC — Air Combat Command ADCON — Administrative Control ADIS — Aircraft Delivery Information System AFI — Air Force Instruction AFMC — Air Force Materiel Command AFRC — Air Force Reserve Command ALTRV APREQ — Altitude Reservation Approval Request ALTRV APVL — Altitude Reservation Approval AMC — Air Mobility Command ANG — Air National Guard AOS/MCC —Mission Control Center AOS/XP — Aircraft Delivery Plans Flight AOS/OP—Aircraft Delivery Operations Flight AOS – Air Operations Squadron AOS/WX – Air Operations Weather Flight APACS – Aircraft and Personnel Automated Clearance System ATC—Air Traffic Control ATO—Air Tasking Order…