Attachment_2_-_PWS_Sunshades_-_13_July_15.pdf

Performance Work Statement for

Aircraft Sunshade Inspection, Maintenance, and Repair

1st Aircraft Maintenance Squadron Joint Base Langley-Eustis, VA

29 June 2015

Table of Contents

1.0. Scope of Work

1.1. Description of Services

1.2. General Information

2.0. Services Summary

3.0. Government Furnished Property, Equipment, Supplies and Services

4.0 Technical Exhibits (TE) and Appendices

TE A – Sunshade Configuration TE B – Maintenance Documentation TE C – Semi-Annual Inspection Report TE D – Sunshade Inspection Checklist TE E – Historical Data Table Appendix 1 – Definitions Appendix 2 – Contractor Manpower Reporting

Performance Work Statement for

Aircraft Sunshade Inspection, Maintenance, and Repair

1.0. Scope of Work. The contractor shall provide all equipment, tools, materials, vehicles, personnel, labor, supervision, and management to perform Aircraft Sunshade Inspection, Maintenance, and Repair services on Joint Base Langley-Eustis (JBLE), Langley Air Force Base (AFB), Virginia (VA) division, to include: structure, fabric (as applicable), lights, electric, bird nesting mitigation, lightning protection, obstruction lighting, safety reflective devices, fall protection and any other attached features. The contractor shall perform inspections, maintenance and repairs in accordance with (IAW) original equipment manufacturer’s (OEM) specifications, procedures, industry standards, or best practices, (in that order), and in accordance with applicable Federal, State and local building codes and regulations, or equivalent military standard Unified Facilities Criteria (UFC) and Unified Facility Guide Specifications (UFGS).

Should any conflicts within the regulatory documents be noted, the contractor shall advise the Contracting Officer’s Representative (COR) prior to beginning any task or modifying the structure and any components. The contractor shall provide documentation to the government of inspections, maintenance, and repairs IAW Technical Exhibit (TE) B of the PWS.

1.1. Description of Services

1.1.1. Inspection.

1.1.1.1. Initial Joint Inspection. The contractor shall perform the initial inspection no later than 60 days after contract award and prior to performing maintenance or repair services, the contractor shall schedule and conduct an initial joint inspection with the COR of all aircraft sunshades to determine the condition of each sunshade. The contractor shall identify substandard conditions or incomplete work to include, but not limited to: environmental, safety, health, equipment and maintenance condition per individual aircraft sunshade. The contractor shall use the checklist in PWS TE D, Sunshade Inspection Checklist, to conduct and document the inspection results.

1.1.1.2. Initial Inspection Results. The contractor shall document the condition of each sunshade and submit an inspection report to the COR and Contracting Officer (CO) in the same format as PWS TE C, Semi- Annual Inspection Report, no later than 30 days after the last sunshade is inspected.

1.1.1.3. Semi-Annual Inspections. The contractor shall perform semi-annual inspections of the sunshades in the months of November and May of each year. The contractor shall perform and report the results of semi-annual inspections, in accordance with manufacturer’s recommended inspection procedures and/or industry standards or best practices for the following, but not limited to: lightning protection systems, aircraft sunshade structure, and lighting. The contractor shall use the checklist in PWS TE D, Sunshade Inspection Checklist, to conduct and document the inspection results.

1.1.1.4. Semi-Annual Inspection Results. The contractor shall submit the semi-annual inspection report to the COR and CO, in the Microsoft Excel spreadsheet format in TE C, Semi- Annual Inspection Report, no later than 30-days after the last sunshade is inspected.

1.1.1.5. Inspect, Correct, and Document. The contractor shall inspect for, correct, and document the following:

a) Inherent structural weakness

b) Corrosion

c) Design defect

d) Electrical defect

e) Weather (turbulence) related damage

f) Destruction of shelters manmade or natural.

g) Failure (signs of or evidence of electrical, structural, or mechanical failure)

h) Severed items

i) Evidence of stress/buckling/fatigue/etc.

j) Fabric tears/rips/rot/etc.

k) Missing hardware

l) Loose hardware

m) Wildlife intrusion

n) Other discrepancies

1.1.1.6. Inspection Schedule. The contractor shall schedule all work in advance with the COR to minimize disruption to mission requirements and shall coordinate inspections no later than 30 calendar days before May and November inspections.

1.1.2. Preventative Maintenance. The contractor shall accomplish routine maintenance as part of the following tasks to support aircraft sunshade maintenance requirements. Preventative maintenance shall include any maintenance action required by OEM specifications or standards which will prolong the sustainability of the aircraft sunshades. Preventative maintenance includes but is not limited to items listed in TE D of the PWS. All preventative maintenance will be performed in accordance with OEM specifications, industry standards, or best practices as applicable and shall be performed as part of the semi-annual inspection.

1.1.2.1. Estimated Time to Perform Maintenance. The contractor shall establish an estimated time to perform maintenance for aircraft sunshades and provide the written estimated time to the COR. The contractor shall notify the COR within 8 hours of a known change from the planned schedule.

1.1.2.1. Preventative Maintenance Plan (PMP). The contractor shall develop and maintain a PMP that provides details of how the contractor shall address tasks in PWS paragraphs 1.1.3., Repairs, through 1.1.7., Maintenance Documentation, to include how aircraft sunshade configurations shall be maintained, and a description of preventative maintenance to be performed on aircraft sunshades in accordance with the PWS. The contractor shall submit the PMP to the COR no later than 30 days after contract award, and shall be non-proprietary.

1.1.3. Repairs. The contractor shall identify, in writing, all necessary repairs considered to be out of the scope of preventative maintenance as defined within this PWS. The contractor shall accomplish all work order tasks during normal duty hours; however, occasions may arise that require work to be accomplished outside of these hours. The contractor shall coordinate all routine work outside of normal duty hours with the COR and the CO.

1.1.3.1. Repairs under $2,500.00 shall be approved by the COR, all repairs exceeding $2,500.00 shall be approved by the CO.

1.1.3.2. For repairs exceeding $2,500.00, the Contracting Officer or his/her designated representative will inform the contractor to make repairs if quote is approved. The contractor shall repair the affected system or area within the mutually agreed upon time after notification.

1.1.3.3. The contractor shall be reimbursed for parts. The contractor shall ensure they obtain the best possible prices and discounts from suppliers. The contractor shall not add a mark up to their cost. The contractor shall provide a copy of the vendor invoice to the CO or COR. For individual parts that exceed $250.00 the contractor shall provide three quotes to show the best value was obtained.

1.1.3.5. Repair Procedures. Upon completion of the semi-annual inspection or identification of an emergency repair, the Contractor shall provide work orders to the COR and CO for approval for items deemed to be outside the scope of routine maintenance. All work must be approved by the COR or CO, depending on the repair cost, before the contractor begins work. The contractor shall coordinate with COR for repair completion/timeframe.

1.1.3.6. Repair Content. As a minimum, work orders shall contain the following information:

a) Date of preparation.

b) Contract number and work order number

c) Contract line item number(s)

d) Job description, sunshade spot number

e) Unit prices, extended prices, and work order total (estimate)

f) Cost of materials, parts, and supplies (estimate)

g) Estimated time and hourly rate of personnel to complete inspection/maintenance/repairs

h) Work clearance and/or work permit required, Yes or No

i) Contractor’s signature and date

j) COR signature and date

k) Contracting Officer signature and date (when required)

l) Completion date and contractor's signature

m) In the event of significant modifications to a work order, as permitted by the terms within this PWS, the Contractor shall provide supporting documentation to the COR, in writing, prior to modifying the scheduled work.

1.1.3.7. Completed Repairs/Work Orders. When the contractor completes all work tasks, the contractor shall enter the completion date, sign the work order form as complete and submit the finalized work order form to the COR. The contractor shall maintain a copy of all finalized work order forms.

1.1.4. Disruptions. In the event that maintenance, inspections or repairs will cause a disruption to the surroundings (e.g. Power-outage, blocked access, inspection process, maintenance process, repair process, cleaning, and/or spraying), the contractor shall provide written notification at a minimum of five (5) days prior to the disruption. Disruptions shall provide the least amount of customer inconvenience.

1.1.5. Terms and Conditions. All inspections, maintenance and repairs completed under the contract are subject to the terms and conditions of the contract. In the event of conflict with any repair, the contract will take precedence. The contractor shall refer any questions, concerns or disputes concerning work orders to the COR and the CO in writing within 24 hours (two hours for emergencies) of receipt of the work order. If questions, concerns, or disputes cannot be resolved, the COR will refer the matter to the Contracting Officer.

1.1.6. Emergency Service Calls. Emergency services are classified as an immediate response to repair hardware or structural failure that renders the aircraft sunshade unserviceable and/or unsafe. The scope shall be limited to work necessary to eliminate the emergency condition (i.e., investigation and temporary repair, except where permanent repair is more practical). The contractor shall be on site or available via telecom and have the capability to assess the emergency condition within two (2) hours of notification. The contractor shall initiate actions necessary to render the aircraft sunshade safe within 24 hours of assessment, unless a waiver has been obtained from the CO or COR. For events so catastrophic that 24-hour alleviation is not possible, a waiver may become automatic, as approved by the CO or COR, with guidance from the 1st Fighter Wing Commander. The Government will designate personnel who will contact the contractor and COR when sunshade emergency maintenance/repairs are necessary.

1.1.6.1. Emergency Repair Quote. The contractor shall follow procedures as outlined in paragraph 1.1.3. and subsequent paragraphs when providing an emergency repair quote.

Exceptions may be granted on a case-by-case basis.

1.1.7. Estimated Time to Repair. The contractor shall establish an estimated time to repair for aircraft sunshade emergency repairs and provide the written estimate time to the COR. The contractor shall notify the COR within 8 hours of a known change from the planned schedule.

1.1.8. Documentation of Maintenance and Repair.

1.1.8.1. Documentation. The contractor shall maintain and submit maintenance documentation to the COR, in Microsoft Excel spreadsheet format, found in PWS TE B, Maintenance Documentation. Maintenance documentation shall include aircraft sunshade condition (serviceable/unserviceable-see definitions in PWS Section 1.3., Definitions), scheduled and unscheduled maintenance activities (including preventative maintenance performed), discrepancies, corrosion control actions, repairs needed, corrective actions, identified trends in discrepancies and metrics. All documentation shall be considered an integral part of this contract and shall be non-proprietary in nature.

1.1.8.1. Metrics. The contractor shall track and report the following information/actions: the number of aircraft sunshades serviceable, needed repairs, number of repairs performed, and service call response times by classification. The contractor may submit additional recommended metrics and improvement efforts.

1.1.8.2. Reference Material. The contractor shall maintain copies of applicable aircraft sunshade manuals, drawings, specifications, etc. for use in inspection, preventive maintenance, repairs and provide copies to the COR, upon request.

1.1.8.3. Documentation of Paint and Coating Use. The contractor shall maintain a complete history of use of paint and any other protective coating. Documentation shall include the date of the use, type and amount of product used to include any brand name, process used, specific location where product was applied and the contractor that performed the work. The contractor shall provide the documentation to the COR, upon request.

1.1.9. Alternate Procedures. The contractor may propose alternate maintenance procedures as a cost saving initiative or enhancement to inspection and/or maintenance accomplishment.

Alternate procedures include deviations from preventive maintenance requirements when supported by technical analysis, test results, and documented conclusions. The COR shall approve all contractor-proposed deviations from preventive maintenance requirements prior to implementation.

1.1.10. Warranties. The contractor shall assume and maintain any pre-existing warranties.

Warranties for future work shall be provided to the COR and CO upon completion of the work.

1.1.11. Government Caused Delays. During inspection, maintenance and repair the contractor shall identify, document, and notify the COR and CO of any actual or potential delays caused by government action or mission interference. Site-specific problems affecting maintenance accomplishment and/or contractor performance will be reported to the COR and CO as soon as practicable.

1.2. GENERAL INFORMATION.

1.2.1. HOURS OF OPERATION. Normal operating hours for Langley AFB are from 0700 hours to 1700 hours, Monday thru Friday. Inspections and preventative maintenance shall not be performed on weekends or holidays, unless approved by the COR and CO on a case-by-case basis. Approval for weekend or holiday work must be approved at least thirty days prior to the scheduled event from both the COR and the CO.

1.2.2. FEDERAL HOLIDAYS. The contractor shall not be required to work any of the following federal holidays:

New Year’s Day - 1 January Martin Luther King, Jr.’s Birthday - 3rd Monday in January Washington’s Birthday - 3rd Monday in February Memorial Day - last Monday in May

Independence Day - 4 July Labor Day - 1st Monday in September Columbus Day - 2nd Monday in October Veteran’s Day - 11 November Thanksgiving Day - 4th Thursday in November Christmas Day - 25 December

1.2.2.1. If a holiday falls on Saturday, the preceding Friday shall be observed. If a holiday falls on Sunday, the following Monday shall be observed. If a holiday falls on a scheduled service day, the contractor shall be responsible for rescheduling services for the first day post the holiday observance.

1.2.3. BASE CLOSURES. Work scheduled, but not accomplished because of base closure due to weather, exercises, or actual alert, shall be rescheduled as soon as possible after reopening the base.

1.2.4. PERFORMANCE OF SERVICES DURING CRISIS. The Government has determined that the services in paragraph 1.1. and all subsequent paragraphs of this PWS are essential during a crisis, in accordance with Department of Defense Federal Acquisition Regulation Supplement (DFARS), Subpart 237.76, Continuation of Essential Contractor Services. Upon contract award, the contractor shall submit a written plan to the Contracting Officer for continuing the performance of essential services during a crisis. The plan shall comply with DFARS clause, 252.237-7023, Continuation of Mission Essential Functions, which can be found in the solicitation and contract. The contractor shall activate the plan only during periods of crisis, as directed by Government personnel.

1.2.5. Contract Manager (CM). The contractor shall designate a primary contract manager (CM), and at least one alternate CM, who is responsible for the contractor's performance. The alternate CM shall act for the primary CM when absent. Upon contract award, the contractor shall submit the names and telephone numbers of the primary and alternate(s) CM, in writing, to the Contracting Officer. The CM shall have full authority to act for the contractor on all matters relating to daily execution of the contract and must be available by phone to respond to Government service calls, 24 hours per day, 7-days per week, including holidays. The CM shall be available within two (2) hours of notification to meet on the installation or via telecom with Government personnel designated by the Contracting Officer to discuss any contract issues or problem areas.

1.2.5.1. Contractor Representative. The contractor shall designate, in writing, to the Contracting Officer a representative who will be in charge of the work during normal working hours. The contractor’s representative shall be empowered with sufficient authority to enable him/her to meet conditions that arise in the operation of the contract without undue delay.

1.2.6. Qualifications, Experience, Training.

1.2.6.1. Personnel Qualifications. Contractor personnel shall be fully trained and possess all professional certifications and licenses required to perform aircraft sunshade inspections, maintenance and repair services. The contractor shall provide proof of contractor employee qualifications to the CO and COR, upon request.

1.2.6.2. Employee Training. The contractor shall develop, implement, and maintain procedures for training, qualifying and certifying personnel prior to performance of assigned duties under this contract (i.e., welding, electrical, etc.). The contractor shall formulate and provide comprehensive training, qualification and certification procedures for contractor personnel for submission with the QCP.

1.2.6.3. Training Records. The contractor shall develop and maintain individual training records to document training and test results, and document all initial and supplemental training accomplished for each employee. The contractor shall maintain training records and make them available to the COR, upon request.

1.2.7. Employee Restrictions. The contractor shall not employ any person who is an employee of the United States Government if the employment of that person would create a conflict of interest. The contractor shall not employ any person who is an employee of the Department of the Air Force, either military or civilian, unless such person seeks and receives approval in accordance with DoD Directive 5500.7, Standards of Conduct.

1.2.7.1. The contractor shall not employ persons identified by the Contracting Officer as a potential threat to the health, safety, security, general well-being, or operational mission of the installation or its populace. The contractor shall remove personnel identified as potential threat.

The Contracting Officer reserves the right of the Government to restrict the employment under the contract of any contractor employee or prospective contractor employee identified as a potential threat to the health, safety, security, general well-being, or operational mission of the installation and its population.

1.2.7.2. Military Members. The contractor is cautioned that off-duty active military personnel hired under this contract may be subject to permanent change of station, change in duty hours, or deployment. Military reservists and National Guard members are subject to recall to active duty.

The abrupt absence of these personnel could adversely affect the contractor's ability to perform services. The absence of these personnel at any time shall not constitute an excuse for nonperformance under this contract.

1.2.8. Appearance. Contractor personnel shall present a professional, conservative and neat appearance and be easily recognizable as a contractor employee while on the installation, through the use of distinctive clothing or overcoats, bearing the company name or logo. The coloring or design of the items selected should be such that identifies personnel easily and quickly for reasons of safety and personal protection.

1.2.9. Significant Incident Notification Procedure. The contractor shall inform the Contracting Officer within 24 hours of becoming aware of an incident that involves a Contractor’s employee that may subject the employee, the contractor, or the Government to either potential civil or criminal liability.

1.2.10. Security Requirements.

1.2.10.1. Base Entry. The contractor shall ensure that each employee obtains the following pass and identification items: all necessary cards, passes, buttons, decals, or other items required for access to the areas and the installation. The Contracting Officer’s Representative will provide a pass request to the 633d Security Forces Squadron (633 SFS) to obtain these identification items.

Upon approval of the pass request by 633 SFS, the contractor shall be required to obtain the individual and vehicle identifications media at the 633 SFS Pass and Identification Section, 20 Nealy Ave (Bldg. 5) on Langley AFB, VA. Upon termination or completion of the contract, the contractor will retrieve the identification media issued above and surrender them to the 633 SFS, Pass and ID Section, 20 Nealy Ave (Bldg. 5). Final payment may be withheld until identification media is returned.

1.2.10.2. Listing of Personnel. The contractor shall maintain a current listing of personnel performing services on JBLE. The list shall include employee's name, social security number, date of birth, driver’s license number and state of issue. Any supervisors and personnel must be identified on the list of personnel. The contractor shall submit the list to the Contracting Officer and the COR, prior to the contract start date, and submit an updated list when an employee's status or information changes, within five (5) working days of the change. The name of any contractor personnel that is terminated during the period of the contract must be reported to the Contracting Officer in writing within one (1) workday of the employee’s termination.

1.2.10.3. Security Training. All contractor personnel shall receive base-specific security training from the COR and/or unit Security Manager for restricted access areas prior to being granted access to restricted areas and controlled areas.

1.2.10.4. Escort. The sunshades are located in a restricted controlled area. Contractor personnel will be escorted by authorized Government personnel at all times while within controlled areas and restricted areas.

1.2.10.5. Identification and Credentials. All on-site contractor personnel shall wear clothing appropriate to the tasks assigned and display the name of the company. Personnel shall wear reflective vests at all times while operating on the flight line. The contractor shall ensure all personnel have the legal right to perform work within the United States, and can pass appropriate security checks.

1.2.10.6. Retrieving Identification Media. The contractor shall retrieve all identification media, including vehicle passes from personnel who depart for any reason before the contract expires (e.g. terminated for cause, retirement). The contractor shall return identification media to the office that issued the media.

1.2.10.7. Traffic Laws. Contractor personnel shall comply with all base traffic regulations, and are subject to random vehicle speed control checks. Contractor personnel cited for speeding on the installation may suffer loss of base driving privileges, debarment from the base, or other administrative action. The use of seat belts is mandatory for all vehicle occupants and the use of cell phones while driving is strictly prohibited, except hands-free cell phones while driving is strictly prohibited, except hands-free cell phones, while driving on JBLE. The contractor and/or contractor personnel shall comply with the installation traffic code as specified in Virginia State Law and Air Force Instruction (AFI) 31-218, Motor Vehicle Traffic Supervision (current edition). The contractor and/or contractor personnel shall comply with current instruction on cell phone use while on a military installation.

1.2.10.8. Contractor Travel on JBLE. Contractor personnel shall not loiter in any working area before or after performing services. All contractor personnel shall limit their travel on JBLE only to the specific areas required for performance of services or in travel directly to and from these locations. Upon completion of contract work, contractor personnel shall promptly depart

JBLE.

1.2.10.9. Random Personnel and Vehicle Searches. Contractor personnel are subject to random personnel and vehicle searches. If contractor personnel refuse to be searched, they will be denied entry to the base, and may result in loss of base driving privileges, debarment from the base, or other administrative action.

1.2.11. Smoking in Air Force Facilities. Contractor personnel are advised that the Air Force has placed restrictions on the smoking of tobacco products in Air Force facilities. AFI 40-102, Tobacco Use in the Air Force, outlines the procedures used by the commander to control smoking in our facilities. Contractor personnel and visitors are subject to the same restrictions as Government personnel. Smoking is permitted only in designated smoking areas.

1.2.12. Weapons, Firearms, and Ammunition. Contractor personnel are prohibited from possessing weapons, firearms, or ammunition, on themselves or within their contractor owned vehicle or privately owned vehicle while on JBLE.

1.2.13. For Official Use Only (FOUO) Material. If the contractor determines that unauthorized personnel have access to For Official Use Only (FOUO) material, such as the Base map or CVC access, the contractor Site Manager will immediately notify the COR and cooperate fully with any investigation. The contractor shall comply with DoD 5400-7-R, Chapter 4, DoD Freedom of Information Act (FOIA) Program. This regulation establishes policy and procedures for the disclosure of records to the public and for marking, handling, transmitting and safeguarding FOUO material.

1.2.14. Photography. No photographic equipment is permitted on the flight line. If photographs are needed in the performance of their duties, contractor shall follow local base policies prior to taking photographs.

1.2.15. Safety

1.2.15.1. Safety and Health Program. The contractor shall establish responsibilities and procedures required to effectively administer conformance with Air Force Occupational Safety and Health (AFOSH), Occupational Safety and Health Administration (OSHA), and Air Force Safety Instructions. The contractor shall comply with all local, state and federal laws and safety regulations. Compliance with OSHA and other applicable laws and regulations for the protection of contractor personnel is exclusively the contractor's obligation; the Government will assume no liability or responsibility for the contractor's compliance or non-compliance with such responsibilities. The contractor is responsible for furnishing contractor personnel with all necessary/required personal protective clothing and equipment to perform services.

1.2.15.2. Safety Notification and Reporting. The contractor shall notify the Contracting Officer and the COR of any mishap involving contractor personnel, Air Force assets, or Air Force operations, which result in injury, illness, or damage. The contractor shall establish internal mishap notification procedures, brief all contractor personnel, and document the mishap notification briefing, as part of initial safety orientation. The contractor shall document and report any mishap using local base procedures, and provide a copy of all mishap reports to the Contracting Officer and the COR, and maintain copies of all mishap reports for one year. Injuries to contractor personnel shall be reported in accordance with OSHA requirements.

1.2.15.3. Fire Prevention and Safety Standards. Contractor personnel shall comply with the OSHA, JBLE Fire Protection Program, AFOSH, and the Fire Prevention and Health Program.

1.2.15.4. Work Area. The contractor shall keep work areas free from accumulations of waste material, rubbish, tools, scaffolding, equipment, and materials at all times. Upon completion of the job or when away from the work site, the contractor shall leave the work area and premises in a clean, neat, safe and workmanlike condition. The contractor shall remove and properly dispose of all job related waste material at an off-base site.

1.2.15.5. Contractor Vehicles. All contractor vehicles used in the performance of this contract shall be in operable condition and meet the local, state, and federal safety requirements. Vehicles found to be unsafe and unable to function as designed shall be removed from the installation and replaced at contractor's expense. The contractor shall not perform vehicle repairs on JBLE. All contractor vehicles shall be registered, licensed, insured and operated in accordance with base traffic regulations by a licensed driver. Contractor vehicles shall have the company name prominently displayed on both sides of the vehicle, and be maintained to present a clean, neat, professional appearance.

1.2.15.6. Airfield Drivers Training. All contractor personnel that will drive on or near the flight line must complete the airfield drivers training prior to operating vehicles on the flight line. The contractor shall coordinate with the COR to arrange for airfield driver's training. All flight line drivers are required to have an Air Force Form 483; Competency Card (flight-line driver's license) in their possession at all times and must sign in/out at Base Operations. Vehicles must have a valid POV pass & appropriate cone issued by Airfield Management prior to operating on the flight line. An escort may be required, as directed by Base Operations. No equipment will be left unattended while working in these areas and the contractor shall ensure all foreign objects and debris produced by the contractor is removed prior to departing the flight line.

1.2.15.7. Physical Security. The contractor shall safeguard all Government property provided for contractor use. Areas controlled by contractor personnel shall comply with Base Operations Plans/instructions for Force Protection Condition (FPCON) procedures, Random Antiterrorism

Measures (RAMS) and local search/identification requirements. The contractor shall safeguard all Government property, including controlled forms, provided for contractor use. At the end of each work shift, the contractor shall secure all Government facilities, equipment, and materials.

1.2.16. Environmental Requirements

1.2.16.1. Contractor Liability. The contractor is liable and responsible for non-compliance of environmental safety and health (ES&H) provisions, and pay fines and fees resulting from improper contractor actions and/or process.

1.2.16.2. Hazardous Materials (HAZMAT). The contractor shall manage, handle, transport, store, and dispose of all HAZMAT, including hazardous waste, in accordance with the Resource Conservation and Recovery Act, 40 Code of Federal Regulations (CFR) 260-265, Protection of Environment, applicable State statutes and regulations, and the JBLE Hazardous Waste Management Plan. If requested, the contractor shall obtain a separate hazardous waste ID number identifying them as a generator of hazardous waste, and coordinate all hazardous shipments with the 633 Civil Engineering Squadron (633 CES) Hazardous Waste Program Manager (633 CES/CEAN). The contractor shall not store HAZMAT on JBLE.

1.2.16.2.1. Processing HAZMAT for Use on JBLE. The contractor shall not bring or use any type of HAZMAT on JBLE, until the HAZMAT has been approved by the Hazardous Materials Pharmacy (HAZMART). Upon contract award, the contractor shall submit Material Safety and Data Sheets (MSDS) to the CO for all HAZMAT the contractor intends to use on JBLE. The COR will contact the contractor if more data is required for HAZMAT use approval. The COR will also notify the contractor whether or not the HAZMAT has been approved for use on JBLE, including information for tracking HAZMAT by the contractor, if required.

1.2.16.3. HAZMAT Spills. The contractor shall take every reasonable precaution to prevent HAZMAT spills, and immediately report any HAZMAT spills to the base fire department by calling 764-4222, in accordance with JBLE Spill Prevention and Response Plan procedures. The contractor shall clean and dispose of all hazardous materials spills in accordance with local, state, and federal laws and regulations. The contractor shall bear full financial obligation incurred from cleaning and disposing of hazardous materials spills, or release of hazardous materials within the confines of JBLE by contractor personnel.

1.2.16.3.1. Notification of Environmental Spills. If the contractor spills or releases any hazardous materials into the environment, the contractor shall immediately report the incident to the CO and COR. The contractor is liable for all costs associated with the spill or release of hazardous materials.

1.2.16.3.2. Spill Containment Plan. The contractor shall submit a spill containment plan to the COR, no later than 15 days after contract start date. As a minimum, the plan shall include how the contractor will handle and use hazardous materials on JBLE, and HAZMAT spill procedures.

The contractor is responsible for informing contractor personnel of the content of the plan. The plan shall be maintained in a location where it is immediately available to contractor personnel.

1.2.16.3.3. Spill Containment Kits. The contractor shall ensure that all vehicles used for transport of hazardous materials on JBLE, carry an approved spill containment kit capable of containing a spill, until first responders arrive. The contractor shall make spill containment kits available for inspection by Government personnel, upon request.

1.2.16.4. Exposure. The contractor shall ensure that its operations do not expose Government personnel to any hazardous conditions; i.e., noise, chemicals, equipment, etc., as covered by OSHA/AFOSH Standards.

1.1.16.5. Work Clearance and Permits. The contractor shall coordinate with the COR, as required, to obtain digging, welding, and/or paint spraying permits in accordance with base procedures, prior to beginning tasks. The contractor shall not commence digging, welding, or paint spraying until required permits are obtained.

1.1.16.6. Bird Nesting. Contractor shall remove all bird nesting/nest building material as required. COR will coordinate with USDA as required to ensure removal is allowed and will not harm environment. Contractor will include any removal action in the maintenance documentation.

2.0. SERVICES SUMMARY The contract service requirements are summarized in performance objectives that relate directly to mission essential items. The performance threshold briefly describes the minimally acceptable levels of service required for each requirement. The SS and the contractor’s Quality Control Plan provide information on contract requirements, the expected level of contractor performance and the expected method of government surveillance and confirmation of services provided. These thresholds are critical to mission success. Procedures as set forth in the Federal Acquisition Regulation (FAR) clause 52.212-4 (a), Contract Terms and Conditions - Commercial Items, Inspection/Acceptance, will be used to remedy all deficiencies. The absence of any contract requirements from the SS shall not detract from its enforceability nor limit the rights or remedies of the government under any other provision of the contract, including the clauses entitled ―Inspection of Services and ―Default. The government has the right to inspect all services required in the contract.

PERFORMANCE

OBJECTIVE

REFERENCE

PARAGRAPH

PERFORMANCE

THRESHOLD

SURVELLIANCE

METHOD

SS-1 Inspect, maintain, and repair aircraft sunshades

1.1.1., 1.1.1.3., inclusive Zero Defects 100% surveillance

SS-2 Estimated time to repair 1.1.3., 1.1.3.1, 1.1.6.

Within +10% of contractor estimate 100% surveillance

SS-3 Complete repairs 1.1.3.3. Zero Defects 100% surveillance

SS-4 Assess Emergency

Conditions 1.1.5., inclusive Zero Defects 100% surveillance

SS-5 Initiate Emergency repair actions 1.1.5.2. Zero Defects 100% surveillance

2.1. Performance Evaluation. The purpose of the Services Summary is to define performance evaluation. The Performance Objective (column 1) describes what the government will survey.

Performance of a service will be evaluated to determine whether or not it meets the Performance Threshold (PT) of the contract. When the PT is exceeded, the COR will document the file with a Corrective Action Report (CAR), a Performance Assessment Report (PAR) or a Contract Discrepancy Report (CDR), Department of Defense (DoD) Form 2772, and forward this document to the Contracting Officer for his/her determination if further action is necessary.

2.1.1. The government will periodically evaluate the contractor’s performance by appointing a representative(s) to monitor performance to ensure services are received. The government representative will evaluate the contractor’s performance through inspections of reports and contractor services documentation. The government may inspect each task as completed or increase the number of quality assurance inspections if deemed appropriate because of repeated failures or because of repeated customer complaints. Likewise, the government may decrease the number of quality assurance inspections if performance dictates. The government COR will make final determination of the validity of customer complaint(s).

2.1.2. If any of the services do not conform to contract requirements, the government may require the contractor to perform the services again in conformity with contract requirements at no increase in contract amount. When the defects in services cannot be corrected by re-performance, the government may:

2.1.2.1. Require the contractor to take necessary action to ensure that future performance conforms to contract requirements; and/or reduce the contract price to reflect the reduced value of the services performed.

2.1.2.2. The government may exercise its rights under FAR clause 52.212-4, Contract Terms and Conditions -- Commercial Items (July 2013), for contractor's failure to correct nonconforming services.

2.2. Quality Control. The contractor shall develop and maintain a quality control program to ensure services are performed in accordance with this contract and PWS. The contractor shall develop and implement procedures to identify and prevent non-performance and continual repeat of defective service. A written Quality Control Plan (QCP) shall be submitted to the Contracting Officer for review and feedback. The plan shall be submitted no later than 10 working days after award. Once reviewed and feedback provided, the QCP shall not be changed without prior review by the CO. The contractor shall ensure the following issues are addressed in their QCP:

2.2.1. Contractor’s strategy to provide quality workmanship, continual process improvement, preventing deficiencies and for correcting deficiencies as required.

2.3. Quality Assurance. The government will inspect and evaluate the contractor’s performance to ensure services are received in accordance with requirements set forth in this contract. The COR will inspect by watching actual task performance, physically checking an attribute of the completed task, checking management information reports, investigating customer complaints or otherwise inspecting the task or its results to determine whether or not performance meets the standards contained in this PWS. The COR will record surveillance results. Results of the surveillance then become the official Air Force record of the contractor’s performance. When a performance threshold has not been met or contractor performance has not been accomplished, the COR will initiate a Corrective Action Report (CAR), Performance Assessment Report (PAR) or provide the Contracting Officer with a Contract Discrepancy Report (CDR) for issuance to the contractor. The contractor shall respond to the CAR, PAR or CDR IAW instructions provided and return it to the Contracting Officer no later than the suspense date and time allotted by the CO.

2.3.1. Failing to meet the performance threshold as outlined in the Services Summary (SS) for any of these performance objectives in any one (1) month period shall result in an immediate progress meeting with the CO and other government personnel.

2.3.2. Failing to meet the performance threshold as outlined in the SS of these performance objectives in any combination for any two or more consecutive or non-consecutive months during a contract period shall result in a warning or Letter of Concern from the Contracting Officer.

2.3.3. All remedies shall be in accordance with the FAR clause 52.212-4 (a), Contract Terms and Conditions - Commercial Items, Inspection/Acceptance.

2.4. Surveillance Methods.

2.4.1. 100% SURVEILLANCE. This method requires the COR to inspect the service each time it occurs. Results shall be annotated on the inspection checklist. Any deficiency will be documented and the contractor shall re-perform service as directed by the COR. Any unsatisfactory inspection identified but re-performed acceptably will still be counted as an unsatisfactory inspection for trending purposes.

2.4.2. Receiving two or more unsatisfactory surveillances within a 12 month period may result in unsatisfactory past performance documentation. Continued receipt of unsatisfactory surveillances during the contract period of performance shall constitute a negative trend and the CO may take any appropriate action in accordance with FAR clause 52.212-4 (a), Contract Terms and Conditions - Commercial Items, Inspection/Acceptance.

2.5. Performance Evaluation/Multi-Functional Team/Periodic Progress Meetings. The Contracting Officer, Functional Commander, COR, other government personnel as appropriate, and the contractor will periodically meet to discuss the contractor’s performance. The following issues will be discussed: opportunities to improve the contract; any modifications required of the contract; unsatisfactory inspections and trends against each performance objective; observed positive performance and steps taken by the contractor to prevent unsatisfactory occurrences in the future. The contractor shall provide a summation of unsatisfactory inspections and customer complaints and provide insight into any identified trends. The contractor may request a meeting with the Contracting Officer when deemed necessary.

2.5.1. The minutes of these meetings will be reduced to writing, signed by the Contracting Officer, any other signatures as deemed appropriate and distributed to the functional area and the contractor. Should the contractor not concur with the minutes, the contractor shall provide a written notification to the Contracting Officer within 10 calendar days identifying areas of non-concurrence for resolution.

2.6. Deliverables. The contractor shall submit all deliverables in electronic form and shall produce reports using the Microsoft Office suite of applications. All deliverables must meet professional standards and the requirements set forth in contractual documentation. The contractor shall be responsible for delivering all end items specified. The government reserves unlimited rights to all deliverables under this contract to include intellectual property rights. The following deliverables are required for this effort:

Document/Item Due

Inspection Schedule NLT 30 days before commencement of work Initial Inspection Report NLT 15 days after inspection completion Semi-Annual Inspection Report NLT 30 days after inspection completion Preventative Maintenance Plan (PMP) NLT 30 days after contract award Repair Quotes/Work Orders As necessary Contractor's Quality Control Plan NLT 10 working days after award

Listing of Personnel Prior to beginning performance and w/in 5 days of a change in personnel

Spill Containment Plan NLT 15 days after contract award

2.7. Government Receipt and Acceptance of Goods/Invoices. The COR shall certify receipt of contractor services via Wide Area Work Flow (WAWF). Certification of services shall be accomplished using the contractor’s combination invoice/receiving report following the completion of the contract payment period. The contractor’s monthly status report must be received by the CO and COR prior to invoice submittal in WAWF.

3.0. GOVERNMENT-FURNISHED PROPERTY AND SERVICES

3.1. Government-Furnished Utilities. The government will provide needed utilities for the contractor to perform services IAW the terms and conditions of this PWS and contract.

3.2. Government-Furnished Training. Government-provided training will be identified and provided to the contractor (i.e., airfield drivers training).

3.3. Manufacturer's Information. The Government will provide available manufacturer's information related to aircraft sunshades.

3.4. Security, Fire and Medical Services. The government will provide police and fire protection. In the event of a medical emergency, base ambulance services for transporting an injured employee to a local hospital is available on a cost reimbursement basis.

4.0 TECHNICAL EXHIBITS (TE) AND APPENDICES

Technical Exhibit A- Sunshade Configuration

F-22 Sunshade Layout (Langley)

Technical Exhibit B- Maintenance Documentation ACC Aircraft Sunshade Maintenance Documentation Sheet

Technical Exhibit C- Semi-Annual Inspection Report ACC Aircraft Sunshade Annual Inspection Report

Technical Exhibit D- Sunshade Inspection Checklist

1. Structure

1.1 Inspect all columns, beams, joists, girders and lateral cross bracing for proper connections, faulty/cracked welds, loose or missing bolts and corrosion. Tighten bolts to manufacturer specifications or replace if necessary. Treat corrosion and fatigue in accordance with manufacturer specifications.

1.2 Inspect turnbuckles and cables for severe corrosion, fraying or breaks, tightness, proper connection and security. Repair or replace in accordance with manufacturer specifications.

1.3 Inspect for loose/missing and damaged attaching hardware. Tighten or replace in accordance with manufacturer specifications and applicable Air Force Instructions concerning Foreign Object Damage guidelines.

1.4 Inspect anchor plate bolts for embedment, tightness, and severe corrosion. Tighten and treat corrosion as required in accordance with manufacturer specifications.

1.5 Inspect anchor plate for levelness (i.e. ensure it is flat on the ground).

1.6 Inspect concrete around all anchor plates for cracks/spalling.

1.7 Inspect sunshade frames for severe corrosion, treat corrosion as necessary.

2. Metal Roofing (if equipped)

2.1 Inspect roof panels and fasteners for security. Tighten or replace in accordance with manufacturer specifications.

2.2 Inspect for loose/missing and damaged attaching hardware. Tighten or replace in accordance with manufacturer specifications and applicable Air Force Instructions concerning Foreign Object Damage guidelines.

2.3 Inspect metal roof for severe corrosion, treat corrosion or replace in accordance with manufacturer specifications.

3. Fabric Roofing (if equipped)

3.1 Inspect fabric for proper tightness. Tighten in accordance with manufacturer specifications.

3.2 Inspect all bolts, nuts, cables and lacing. Tighten or replace in accordance with manufacturer specifications.

3.3 Inspect all fabric for holes, tears, scuffs, or scrapes. Repair or replace in accordance with manufacturer specifications.

4. Miscellaneous

4.1 If installed, inspect gutters to ensure they are securely fastened. If loose or damaged, tighten/repair or replace in accordance with manufacturer specifications and applicable Air Force Instructions concerning Foreign Object Damage guidelines.

4.2 If equipped, inspect bird netting and fasteners for tightness. If loose or damaged, tighten, repair, or replace in accordance with manufacturer specifications and applicable Air Force Instructions concerning Foreign Object Damage guidelines.

4.3 The contractor shall inspect, and repair/replace defective/damaged interior lights, lightning protection, obstruction lighting, safety reflective devices, fall protection, and any other base-unique attached features, as applicable.

Technical Exhibit E - Historical Data Table

Nov 2013 Replaced 10 Lightbulbs, several screws on the structures, 4 electrical covers

May 2014 Identified 4 lightbulbs out, noted minor rust on several bolts/beams

Nov 2014 Replaced 11 Lightbulbs, 2 electrical covers, replaced several screws on the structures

May 2015 Identified 6 Lightbulbs out, replaced 3 Electrical Covers, replaced several screws in gutter straps

Appendix 1 – Definitions

Configuration Management - Physical attributes or characteristics. Installation of original hardware/equipment.

Corrosion - The electrochemical oxidation of metals in reaction with an oxidant such as oxygen.

Can occur in any environment.

Fatigue - The progressive and localized structural damage that occurs when a material is subjected to cyclic loading.

Fracture - The (local) separation of an object or material into two, or more, pieces under the action of stress.

Fraying - To strain; chafe. To wear away (the edges of fabric, for example) by rubbing.

To become worn away or tattered along the edges. A frayed or threadbare spot, as on fabric.

Hardware - A general term for items such as fasteners, bolts, washers, wire, turn buckles, etc.

Performance Work Statement (PWS) - Specifies the Government's…