Transient Air PWS 7 July 08.doc

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Attached to
Transient Aircraft Ground Services Federal contract opportunity
Solicitation number
FA4659-08-R-0002
Issued by
Department of the Air Force Air Mobility Command

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Attachment 1 - Performance Work Statement

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Q A 2.docx DOCX document
TA PWS Amendment 2 _23 July 08.doc DOC document
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Amendment 0001 TA.doc DOC document
Solicitation Cover Letter 2.doc DOC document
TA PP 27 Solicitation version.doc DOC document
PAST AND PRESENT PERFORMANCE QUESTIONNAIRE.doc DOC document
Transient Air RFP FA4659-08-R-0002.doc DOC document
Synopsis.doc DOC document
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Attachment 1

PERFORMANCE WORK STATEMENT (PWS)

FOR

AIRCRAFT TRANSIENT ALERT, FLEET MANAGEMENT, and CORROSION PREVENTION SERVICES

AT

GRAND FORKS AIR FORCE BASE

NORTH DAKOTA

26 Jun 08

TABLE OF CONTENTS

Section 1 – Description of services

Section 2 – Service Summary

Section 3 – Government Furnished Equipment, Property, and Services Section 4 – General Information

Section 5 – List of Appendices

Appendix 1 Historical/Projected Workloads

Appendix 2 Government Furnished Property List

Appendix 3 Government Furnished Technical Orders, Publications, and Forms

Appendix 4 Government Furnished Facilities

Appendix 5 Government Furnished Vehicles

SECTION 1

DESCRIPTION OF SERVICES

1. General Description of Services.

1.1. The contractor shall perform transient aircraft ground, fleet, and corrosion control as defined in this Performance Work Statement (PWS) at Grand Forks AFB, North Dakota. The contractor shall provide all personnel, equipment, tools, materials, supervision and other items and service necessary except as specified in Section 3 as government furnished property and services. The contractor shall perform to the standards in this contract. Transient aircraft historical/projected workloads are listed in Appendix 1.

1.2. Transient Air Services Requirements

1.2.1. Management Services. The contractor shall establish an Aircraft Services Management system to perform the following:

1.2.1.1. Provide qualified employees required to receive, park, service, and launch all transient aircraft landing at Grand Forks Air Force Base, and all functions of fleet management and corrosion prevention services for all aircraft assigned to Grand Forks Air Force Base as specified in this performance work statement. Ensure all personnel within 30 days of employment contact 319 CES CEVP (Environmental Management) at 747-4655 to take the AF Environmental Management Systems training. This annual training will be taken on-line and is only 15 minutes. Contractor will be required to send electronic or hard copies of completed training to 319 CES/CEVP within seven days of completion. Contractor must keep completed copies in Safety or Hazardous Material books.

1.2.1.2. Prepare AF Form 861, Transient Aircraft Servicing Report, and AF Form 726 (as required) on all transient aircraft IAW AFI21-101, AMC Sup I, and submit monthly to the quality assurance personnel (QAP). Contractor personnel will process an AF Form 861 only if arrival, processing and/or departures services are provided. Temporary duty (TDY) aircraft shall not be entered on AF Form 861.

1.2.1.3. Contractor will forward a database of the Transient Aircraft Serviced (excluding TDY) that includes the date of the aircraft arrival and the amount of gallons of fuel supplied to 319 CES/CEVP by the seventh day of the following month. This requirement is necessary to ensure compliance with mandated Environmental Protection Agency (EPCRA Emergency Protection Community Right To Know Act Section 311, 312 and 312 reports.

1.2.1.4. When services and supplies are provided to foreign, commercial, and other non-DOD aircraft, the contractor shall annotate this data on the AFTO Form 349 when required.

1.2.1.5. Develop and maintain a work center employee safety program in accordance with Occupational Safety and Health Administration (OSHA), Air Force Occupational Safety and Health (AFOSH), and local directives. Contractor will be required to participate in Environmental Safety and Occupational Health (ESOH) audits and make corrections to the program if out of compliance.

1.2.1.6. Coordinate parking locations with Maintenance Operation Control Center (MOCC). Coordinate with MOCC and arrange for fuel delivery immediately upon notification of inbound distinguished visitor (DV) aircraft. Contact MOCC with fuel requests when non-DV aircraft are in final parking, and maintain contact to ensure prompt arrival of the fuel truck. Dispatch personnel to drive and operate the mobile stair case unit as needed.

1.2.1.7. Coordinate service and maintenance requirements with MOCC to ensure timely arrival of government maintenance specialists/materials, when required. Immediately notify Base Operations and MOCC of inbound transient aircraft arrivals, departures, and transient aircraft experiencing maintenance problems. Promptly inform MOCC of any change in maintenance status.

1.2.1.8. Obtain necessary parts for transient aircraft by contacting 319 ARW Base Supply, IAW MAJCOM directives, and local instructions. Notify Base Supply of parts requirements, place parts on order, track requisition numbers and process/turn in due in-for-maintenance (DIFM) items. Initiate proper documentation for all supply transactions and reimbursement requirements.

1.2.1.9. The contractor will establish a tool and equipment control program to maintain positive tool control to prevent items from being left in or around aircraft, IAW AFI 21-101 and MAJCOM and local directives. Procedures shall be specified in the contractor’s quality control plan.

1.2.1.10. Provide competent employees to operate vehicles as required in this performance work statement. Authorized government provided special purpose vehicle(s) may be picked up at the storage/parking location designated by QAP. Inspect vehicle(s) for damage/discrepancies and report any problems to responsible agency before leaving storage/parking area. Properly service vehicle(s) with fuel or perform other procedures locally required of the vehicle operator, document and report any damage or discrepancies upon turn in to the proper storage/parking location.

1.2.1.11. The contractor shall maintain a technical order and publications file in accordance with T.O. 00-5-1 and local operating instructions. The contractor will establish procedures in the contractor quality control plan to periodically review all applicable technical orders and publications not available in paper copy by logging on to approved publication web sites. All pertinent changes to directives will be communicated to all contractor employees and documented when complete. Reference Appendix 3 for a list of required technical orders and publications.

1.2.1.12. The contractor shall maintain records of employee training, qualification, and certification. Procedures shall be specified in the contractor’s quality control plan.

1.2.1.13. Ensure an effective foreign object damage (FOD) prevention program is implemented and maintained IAW AFI 21-101 and local operating instructions. Ensure transient aircraft parking ramp, work area(s) and transient parking location(s) outside transient parking ramp remain FOD-free at all times. Contact Base Operations or Maintenance Operation Control Center (MOCC) for sweeper service as needed. Procedures for ensuring an effective FOD prevention program shall be specified in the contractor's quality control plan.

1.2.1.14. Provide aircraft commander(s) a bird strike worksheet and/or aircraft mishap/incident worksheet during debriefing when these incidents occur and forward to 319 MOS Quality Assurance office the day of occurrence or next duty day following an after hours discovery.

1.2.1.15. Notify 319 MXS of assigned powered/non-powered and gaseous oxygen cart servicing requirements, or defects. Properly document aerospace ground equipment (AGE) discrepancy forms as required.

1.2.1.16. Ensure an inventory of government supplied aircraft oils, hydraulic fluids, absorbent material, aircraft chocks, rags and ground wires are available and in serviceable condition. Store all aircraft oils, hydraulic fluids, and paints in accordance with applicable hazardous materials storage and handling directives. Ensure personnel comply with all hazardous materials handling and safety data sheet requirements. Procedures shall be specified in the contractor’s quality control plan. Contractor will be required to participate in the Hazardous Material Management Program and will follow GFAFBI 32-120 Pollution Prevention Programs. Contractor will ensure all items have barcodes and will contact the Hazardous Waste Contractor do get or clear out barcodes. If contractor uses the Envision store, then contractor will use Envision for HMMP support. Contractor will ensure every effort is made to purchase Bio-base or Recycled Content products unless prohibited by T.O or exceeding more costly. Contractor will be required to participate in the mandatory recycling program. Reference GFAFBI 32-120 Attch. 9 & 10 and the base recycling program.

1.2.1.17. The contract manager or appointed representative will attend meetings in regards to inbound/outbound transient aircraft support requirements, deployment requirements, exercise requirements, and Hazardous Material Management Program Team Meetings when notified by the QAP, Contracting Office, or Air Field Manager.

1.2.1.18. Inspect, position, connect, and operate powered and non-powered AGE. The contractor shall assist 319 MXS with delivery and removal of AGE associated with transient aircraft from the parking area, as required.

1.2.1.19. Coordinate with MOCC/Base Operations for transportation requests for arriving aircrew members, maintenance crews, and passengers upon request as required. Information required shall include: Total number of personnel, status (aircrew, duty, passengers, etc.), and destination.

1.2.1.20. Retrieve all drag chutes from the runway and taxiways when deployed by aircraft. Deliver chutes to appropriate shop. Pick up and install repacked chutes for transient aircraft.

1.2.1.21. The contractor will maintain awareness of surrounding flightline areas during transient operations for emergency situations or safety incidents/accidents such as fuel spills, vehicle accidents, fires, or unauthorized personnel accessing controlled areas. Immediately report all violations to MOC and or security personnel.

1.2.1.22. The contractor will provide feedback to flight line maintenance personnel through the QAP to refine all processes.

1.2.2. Aircraft Arrival Services. The contractor shall provide services required to safely prepare for, and properly park transient aircraft. (VIP, higher headquarters, and priority missions shall take priority over other aircraft). Coordinate Distinguished Visitor (DV) parking with Airfield Management and the base protocol officer.

1.2.2.1. Dispatch personnel to prepare for aircraft arrival. Pre-position all required equipment such as fire extinguishers, ladders, chocks, ground wires, powered and non-powered aerospace ground equipment, vehicle mounted staircase, etc. prior to aircraft arrival. Remove foreign objects from aircraft parking and work areas – request sweeper vehicle support through the MOCC as needed. The foreign object inspection should be accomplished within 30 minutes of aircraft arrival. Meet transient aircraft upon arrival at the designated taxiway in a “Follow Me” vehicle, lead aircraft to the designated parking spot, and marshal the aircraft onto the spot.

1.2.2.2. Check for hot brakes. On F-16 aircraft, check for hydrazine leaks. Insert wheel chocks before pilot exits aircraft. Establish interphone connection upon request from aircrew or as required by T.O. Install all gear, egress, and safety pins, as required. Ground aircraft in accordance with T.O. 00-25-172 or specific aircraft technical order. In the case of a disparity between T.O.s, the specific aircraft technical order shall take precedence. Connect and operate aerospace ground / support equipment, as required.

1.2.2.3. Debrief aircraft commander and inform the MOCC of aircraft status and service requirements. Verbally confirm location of all aircraft systems containing explosive devices such as, but not limited to, egress and weapons systems, and verify that they were made safe before aircrew leave aircraft. Install all pitot, inlet, intake and duct covers, as required. Inspect for foreign objects prior to installation.

1.2.3. Aircraft Processing Services. The contractor shall provide services required to safely process transient aircraft, as requested by the aircraft commander (VIP, higher headquarters, and priority missions shall take priority over other aircraft).

1.2.3.1. Obtain, inspect, position, connect, and operate powered and non-powered aerospace ground equipment needed to perform tasks required in this performance work statement.

1.2.3.2. Check engine oil. Service and sample oil as required by specific aircraft technical data. When processing oil samples for the Joint Oil Analysis Program (JOAP), the DD Form 2026 must be completed in accordance with T.O. 33-1-37-1. Engine oil samples for U.S. and allied military aircraft will be extracted and, a DD form 1149 prepared for and shipped to the nearest JOAP lab at government expense.

1.2.3.3. Perform refuel, fuel transfer, and de-fuel on general aviation aircraft, DOD leased/purchased corporate aircraft, U.S. military aircraft, and those aircraft identified in accordance with applicable technical orders. If the refuel operation procedures require additional manning for safe operation, an aircrew member or maintenance personnel accompanying the transient aircraft will perform these additional requirements. If manning is unavailable from the transient crew, the contractor may request assistance through the MOCC for tasks to be performed within the qualifications of assigned maintenance personnel. Fuel spills shall be reported immediately IAW applicable directives, local procedures, and policy.

1.2.3.4. Pickup and utilize fuel spill response materials as required. Immediately contain and cleanup spills IAW applicable directives, local procedures and instructions. Turn in contaminated absorbent material to the appropriate hazardous materials collection point.

1.2.3.5. Perform thru-flight or between flight inspections on aircraft as required and properly document aircraft forms as required. Report any foreign object damage (FOD) and/or dropped objects in accordance with AFI 21-101 and local directives.

1.2.3.6. Check and service oxygen, hydraulics, fuel, oil, and other systems, as required. Turn in contaminated oil, hydraulic fluid, and open fluid cans in accordance with local directives. Properly deposit contaminated fuel in an approved collection point or fuel bowser in accordance with local directives.

1.2.3.7. Tow aircraft, as required IAW applicable aircraft technical data. Coordinate tow approval through MOC and Ground Control as required. Pickup government provided tow vehicle at location designated by QAP.

1.2.3.8. Perform minor maintenance, as required. Check aircraft tires and struts for condition and service. Inspect and clean canopy / windscreen

1.2.3.9. Retrieve deployed deceleration chutes from transient aircraft. Deliver to transient aircraft and install repacked chutes for transient aircraft.

1.2.3.10. Secure aircraft that remain overnight. Ensure all hatches, windows and doors are closed. When weather conditions dictate, and if available, moor aircraft as required.

1.2.3.11. Check, make required entries, and clear AFTO Form 781 series forms entries, as required. The contractor shall be responsible for clearing Red X symbols originated by Aircraft Services personnel. Note: The contractor shall keep on file a list of all employees authorized to sign off RED X symbols on transient aircraft

1.2.3.12. Perform gravity/dump type fleet/lavatory service. Assist duty personnel with disposal of containerized human waste products, as required.

1.2.4. Aircraft Departure Services. The contractor shall provide services required for aircraft departure within all applicable safety requirements. (VIP, higher headquarters, and priority mission shall take priority over other aircraft).

1.2.4.1. Brief aircraft commander on aircraft status. Remove ground wires and pitot, inlet, intake and duct covers, or any other ground equipment as required. Inspect intakes and inlets for foreign objects prior to engine start. Connect and operate required aerospace ground equipment.

1.2.4.2. Assist crewmembers in accomplishing Pre-flight and Engine Start Checklists. Confirm /remove gear locks and pins. Confirm with aircrew that all cockpit safety devices and other aircraft explosive safety pins have been removed. Ensure aircraft panels and covers are properly fastened and secure for flight. Disconnect all aerospace ground equipment.

1.2.4.3. Remove chocks and marshal aircraft from parking area. Perform end of runway inspection when requested by the aircraft commander, in accordance with T.O. 00-20-5. Para. 2-4 and AFI 21-101 Para 14.13

1.2.4.4. Perform aircraft deicing procedures as required.

1.2.4.5. The contractor will provide personnel as necessary to clear snow accumulation under and around transient aircraft that can’t be reached by base snow removal equipment. Hand shoveling of snow may be required. Government owned skid steer vehicles are available for use by the contractor within the published safety guidance associated with operation around aircraft – a spotter must be used when vehicle is within 25 feet of aircraft.

1.2.4.6. Inspect parking / work areas for foreign objects and remove support equipment.

1.2.4.7. Document all reimbursable supplies, equipment and services provided to Non-DOD aircraft.

1.3. Aircraft Fleet Management Services. The contractor will provide aircraft fleet servicing, including materials, for all Transient Aircraft and all KC-135 aircraft assigned to Grand Forks AFB. Transient aircraft will be serviced as required or when requested by the aircraft commander. The contractor will service all assigned aircraft when dispatched by the MOCC, upon request by the Aircraft Maintenance Squadron (AMXS) Production Flight. All fleet servicing will be documented on AF Form 65 to facilitate tracking.

1.3.1. The contractor will provide the required manning for dumping, cleaning and servicing of the urinal and toilet systems, filling the clean water tank, and for the movement of the servicing cart. The contractor will also empty all trash and place a new trash bag into the trash receptacle.

1.3.2. The contractor shall be capable of performing 2 fleet services simultaneously. Servicing will be performed within 2 (two) hours after the MOCC notifies the contractor of the servicing requirement.

1.3.3. The urinal and toilet systems will be dumped into a government furnished lavatory service cart. An exchange system may be used during winter months if additional urinals / toilets are available. All fleet services will be performed in accordance with applicable aircraft technical orders.

1.3.4. The contractor will provide all personal protective equipment (PPE) and materials necessary to perform all fleet management services. The equipment and materials listed on Appendix 2, Table 2 of this PWS will be provided initially, but it will be the contractor’s responsibility to replace and/or restock all equipment and consumable materials with items that are comparable in quality and conform to the specifications contained in the governing standards and directives.

1.3.5. After normal hours of operation for the Contractor, local maintenance and operations personnel will provide all fleet management materials and services them-selves. If the contractor happens to be present, the requested service does not interfere with their primary task, and does not cause the contractor to remain present past the duration of their primary task, the contractor shall perform the requested fleet servicing. (The contractor will not work overtime and no over time will be paid for Fleet Services to AMXS assigned aircraft unless absolutely necessary, i.e. special circumstances.)

1.3.6. The same dump station will be used for all lavatory servicing accomplished by the contractor and by the government.

1.4 Aircraft Corrosion Prevention Services. The contractor will provide aircraft wash services for all aircraft assigned to the 319th Aircraft Maintenance Squadron.

1.4.1 The contractor will provide required manning to perform all aircraft wash services. Each aircraft wash will be completed within the prescribed time listed in this PWS, unless the aircraft is not needed by maintenance and a prior agreement is made between the contractor and maintenance. A description of wash services is listed below:

1.4.1.1 KC-135 ISOCHRONAL INSPECTION (ISO) WASH (WS-01) (8 HOURS)

Service applies to the wash preparation, restoration, and washing the entire exterior of the aircraft and includes the interior of the engine fan cowling, flap well, main/nose gear doors and wheel wells, and wing spoiler areas (with spoilers up). This service also applies to all landing gear assemblies, wheels, brakes, and components within the specified work areas not specifically identified here.

1.4.1.2 KC-135 MID-ISO/REFURB WASH (WS-02) (8 HOURS)

Service applies to the wash preparation, restoration, and washing the entire exterior of the aircraft and includes the interior of the engine fan cowling, flap well, main/nose gear doors and wheel wells, and wing spoiler areas (with spoilers up). This service also applies to all landing gear assemblies, wheels, brakes, and components within the specified work areas not specifically identified here.

1.4.1.3 KC-135 SPOT WASH (WS-03) (1.5 HOURS)

Service consists of localized cleaning of an area not to exceed 200 square feet. These areas or fractions thereof, are identified as one unit. Some examples of spot washes are: wheels, rails, aircraft components or equipment (on or off the aircraft), exhaust deposits, discharge of fire extinguisher clean-up, hydraulic leak clean-up, and cleaning of a panel or component for the purpose of non-destructive inspection.

1.4.1.4 KC-135 HALF WASH (WS-04) (5 HOURS)

Service applies to the wash preparation, restoration, and washing the entire exterior fuselage from the underbelly to the upper fuselage on a line even with the top of the side windshields, extending back through the wing root area to and including the tail cone and boom. Also included are the nose radome, main/nose landing gear doors, engines and pylons, the entire under wing surfaces, and all components within the specified work area not specifically identified herein. This service does not include the wheels, horizontal stabilizer, or vertical fin. The aircraft is washed with flaps retracted, spoilers down and main/nose wheel well doors closed.

1.4.1.5 MUSEUM STATIC DISPLAY WASH (WS-05) (3.5 HOURS X 11 EA DISPLAYS)

Services may be requested, by the FAC, to wash the static displays up to twice a year. Pressure/power washers are not to be used unless prior authorization is given by the QAE. Museum static displays will be washed using hand brushes and completely rinsed. Cleaning soap will be of a non-hazardous material which is suitable for ground absorption (biodegradable). Prior to any activity, an environmental site survey will be conducted with CE, QAE, and Project Manager.

1.4.1.6 PRE-WASH PREPARATION, EXTERIOR WASH, POST-WASH RESTORATION: The contractor shall perform all aircraft wash services in accordance with Technical Order (T.O.) 1-1-691, Aircraft Weapons Systems Cleaning and Corrosion Control, 1C-135A-6WC-3 Aircraft Scheduled Wash Inspection Work Cards, AFI 21-101 Tool Control and Inventory, AFOSH Standards 91-100 and 91-501.

1.4.1.7 PRE-WASH PREPARATION:

The Government shall complete the following steps no later than 0800 the day of the wash:

1- Lower Flaps

2- Position and lock Horizontal Stabilizer to “Airplane Nose Down” position

3- Lower Boom and install Boom Sling

4- Disconnect and Remove Main and APU Batteries

5- Lower Cove Lip Doors

6- Raise Spoilers and install all applicable locks

7- Open Nose and main Wheel Well Doors and install all applicable locks

8- Open Engine Cowling not to include Fan Ducts

9- Close Windows, Aft Hatch, Lower Nose and Cargo Door

10- Open crew entry door and over wing hatches: Install Ropes and Harnesses

11- Install Rudder Lock

12- Remove all contents of the galley

13- Production Superintendent will verify that the Government portion of the pre-wash prep is complete and also note general aircraft condition prior to the wash commencing (i.e. soap residue)

1.4.1.8 POST-WASH RESTORATION:

The Contractor shall perform the following steps after the wash has been inspected by a qualified QAE:

1- Remove all tape and plugs from aircraft

2- Remove wing stands and all support equipment from around aircraft not to include drip pans placed underneath engines

3- Account and annotate for all equipment to include used scrub pads

1.4.1.9 POST-WASH RESTORATION:

The Government shall perform the following steps after the wash has been inspected by a qualified QAE and aircraft has been released back to the flightline:

1- Dry tops of IDG’s on all applicable engines

2- Visually Inspect MLG Trucks and Axles for water infiltration

3- Open all water drain screws

4- Perform all Lubrication requirements

5- Perform Critical Corrosion Inspection

1.4.2 The contractor will provide all PPE and materials necessary to perform all wash services. The equipment and materials listed on Appendix 2, Table 3 of this PWS will be provided.

1.4.3 Response Time. In situations when an unscheduled full wash (WS-01/WS-02) is requested, the contractor will be provided 24 hours notice to begin the wash service with the wash being fully completed within the allowable elapsed wash time. Aircraft scheduled for wash can be swapped at the government’s discretion. The government will also provide 24 hours notice to the contractor for wash cancellations. For half washes (WS-04) and spot washes (WS-03) the contractor shall have a maximum of 12 hours notice to begin the wash services and will then accomplish the wash within the specified elapsed time of that requested service.

1.4.4 The contractor will notify Dragon Super when wash is complete for inspection. In the event that Dragon Super can not be reached, then contact MOCC or Quality Assurance Representative (QAR). Dragon Super will dispatch a Sheet metal QAE and ensure that the QAE responds to the request within 45 Minutes.

1.4.5 The contractor will be provided a monthly wash schedule for ISO washes and a weekly schedule for mid-iso and refurb washes. The contractor will receive a 24 hour notice of cancellation. If notice is not received within set time frame, it will be at the option of the contractor to bill for that wash.

1.4.6 All contractor washes (i.e. ISO and Mid-ISO) will be conducted Monday through Friday only.

1.4.7 Government personnel will tow the aircraft to and from the wash rack, but reserve the right to utilize qualified contractor personnel to assist with the aircraft towing. Contractor personnel will only be used when absolutely necessary. The aircraft scheduled to be washed will be parked at the wash rack and the government’s portion of the wash preparation completed no later than 0800 hours on the wash day. In the event that the aircraft preparation is not complete on time the contractor has the right to refuse to wash and bill for that wash if the aircraft is not properly configured. The contractor should attempt to make contact with the QAR or applicable Pro-Super to resolve discrepancies in a timely manner.

1.4.8 The government shall properly ground the aircraft upon delivery to the designated wash location and ensure there is a serviceable aircraft fire extinguisher positioned at or near the aircraft's nose. Only government personnel will operate aircraft mechanical, electrical, or hydraulic powered systems/accessories, as well as open and close all aircraft doors, hatches, cowls and panels necessary to allow the contractor required access, except those doors that open with thumb latches or that open by door knobs and handles. Contractor will notify the government when aircraft systems operation is required. All wash preparations, i.e. plugs and covers, tape, and masking will be accomplished by the contractor.

1.4.9 Government personnel will accomplish all post wash lubrication requirements and provide all equipment and materials required to perform the after wash lubrication.

1.4.10 The government reserves the right to perform any unscheduled wash services using government furnished equipment and its own consumables when deemed to be in the best interest of the government or otherwise not supportable by the contractor.

1.4.11 The government reserves the right to incorporate aircraft after wash lubrication and entire aircraft towing into this contract. Bidding contractors are not to include these services into their proposal at this time. If the government decides to incorporate aircraft after wash lubrication and aircraft towing into the contract, prices would be negotiated at that time. The government makes no guarantees that this service will be added to the contract.

1.4.12 Time allocated to wash aircraft is 8 hours, in the event that an extremely dirty airplane is to be washed and can not be completed within the given time; the QAR will be notified to coordinate with flight line maintenance.

1.4.13 Aircraft will be washed and inspected IAW all applicable listed technical data. If Corrosion Control QAE’s “Fail” the wash upon inspection, the QAR will be notified immediately and respond to verify failure.

1.4.14 Location of washes: Bay 2 is the primary for all Mid-ISO and ISO washes. Bay 1 is the alternate. Bay 1 will only be used if the primary hanger is down for maintenance of facility, a scheduled military event (Commanders Call, Change of Command…), or aircraft is occupying the hanger that is deemed as a “No Tow” condition.

1.5 Emergency Services. Assist, as required, with transient aircraft and assigned base aircraft emergencies. Upon direction from the military on scene commander, the contractor will provide assistance to the base assigned crash recovery team for the removal and towing of transient and or assigned aircraft in accordance with all safety requirements.

1.5.1 Respond to real world disaster or disaster preparedness exercises in accordance with base disaster plans.

1.5.2 Comply with all applicable checklists/guidelines for inclement weather / emergencies. If the Tier system is approved by wing CC and implemented for action, the contractor shall release all available personnel as applicable leaving only the number behind to complete mission requirements. Once mission requirements are met, forward on call personnel information to Command Post / MOC / Base Operations and suspend operations. On occasion, aircraft shall be sheltered in response to adverse conditions. After transient aircraft are secured, the contractor shall assist base flight line personnel in securing the flightline and assigned aircraft, coordinate efforts through MOC and Base Operations.

1.5.3 The contractor shall use the priorities established by MOCC, if the activation or exercise of multiple contingency plans generates conflicts with support requirements. If the contractor cannot accomplish a routine workload due to the activation or exercise of any contingency plan, the government will not take remedial action against the contractor for non-support of lower priorities.

1.5.4 The contractor shall respond to actual force protection conditions, crash recovery, natural disasters, bomb threats, chemical spills, and evacuation procedures in accordance with applicable directives and local policy.

1.6 Special Events Services. Assist (as required) Grand Forks annual open house/airshow and deploying units. Coordinate with the MOCC, the 319th AMXS, and Airfield Management and assist in developing an aircraft arrival, parking, servicing and departure plan.

1.6.1 Assist in resolving conflicting aircraft space (dimensional) requirements and vendor requirements.

1.6.2 Insure fire safety zone is maintained around all aircraft.

1.6.3 Closely monitor all aircraft for fuel spill/venting, and remove aircraft from display area if leakage is detected.

1.6.4 Tow aircraft to a FOD free area before departure, as required.

SECTION 2

SERVICE SUMMARY

Performance Objective
SOW Reference
Performance Threshold
1
Operate an effective Aircraft Services Management system to ensure all tasks and programs are successful.
Paragraph 1.2.1
Provide effective management to ensure all requirements are met with no recurring safety discrepancies and no more than 2 defects per semi-annual inspection.
2
Perform transient aircraft Arrival, Processing, and Departure Services
Paragraph 1.2.2, 1.2.3, 1.2.4
Responsive and professional in performing safe transient aircraft arrival, processing, and departure services with no more than 2 service related discrepancies per month.
3
Provide Aircraft Fleet Management Services
Paragraph

1.3 Responsive and professional in performing fleet management services with no more than a total of 2 defects and valid customer complaints per month.

4
Aircraft Corrosion Prevention Services
Paragraph 1.4

Responsive and professional in performing corrosion prevention services with no more than a total of 2 defects and valid customer complaints per wash.

5
Provide Emergency Services
Paragraph

1.5 Responsive and professional in safely responding to and performing emergency procedures with no recurring defects during the contract year.

6
Safety
Paragraphs 1, 1.2.1, 1.2.2, 1.2.3, 1.2.4, 1.3, 1.4, 1.5, 1.6

Provide all services related to this performance work statement with no recurring safety discrepancies per contract year.

SECTION 3

GOVERNMENT FURNISHED EQUIPMENT, PROPERTY, AND SERVICES

3. GFE, Property and Services

3.1. GENERAL REQUIREMENTS

3.1.1. Equipment. The government shall provide the contractor equipment listed in attached tables. Government furnished equipment designated in Appendix 2; Tables 1, 2, and 3 shall be managed in accordance with the provisions of AFM 67-1, Vol. II, Part Two, Chapter 15. The procedures specified are in addition to those required by the Government Property clause of this contract.

3.1.2. Equipment Inventory. Not later than 5 days prior to the start of the basic contract period, the contractor and a Government representative shall conduct a joint inventory of all Government furnished equipment listed in Appendix 2, Tables 1, 2, and 3 and the contractor shall receipt for all equipment provided by the Government. The contractor and a Government representative shall jointly determine the working order and condition of all equipment. Items of equipment missing or not in working order shall be recorded. The Government will replace missing items and repair all items not in working order. The Government representative will give disposition instruction for items beyond repair. The contractor and Government representative shall certify their agreement as to the working order of the equipment. If the contractor does not participate in the inventory, the contractor must accept as accurate the listing and stated condition of equipment provided by the Government. All materials and equipment listed on Appendix 2 will be returned to the government at contracts end. All materials and equipment turned over to the government at contracts end will be of the same quality and quantity as the materials and equipment provided at the start of the contract. Exception to this is normal wear and tear of government furnished equipment and facilities.

3.1.3. Equipment Accounting. Government furnished equipment assigned Equipment Management Codes 2 through 5 is accounted for on Equipment Authorized In-Use Details (EAID) under the provisions of AFM 67-1, Vol. II, Part Two, Chapter 15. The contractor shall designate custodians and alternates to receipt and account for Government furnished EAID equipment on custodian authorizations/custody receipt listings of these details. EAID equipment is designated in Table 1. The Government shall provide the custodians and their alternate’s initial equipment custodian training IAW AFM 50-10.

3.1.4. Obtaining Additional or Replacement Equipment. The contractor shall submit requests for additional or replacement Government furnished EAID equipment. The contractor shall submit such requests through the QAE to the functional area chief and contracting officer for approval and any appropriate contract modifications.

3.1.5. Equipment Accountability. By completion of extension of the contract, a joint inventory of equipment shall be conducted by the contractor and a Government representative. The contractor shall be liable for loss or damage to Government furnished property beyond fair wear and tear. In the case of damaged property, the amount of compensation due the Government by the contractor shall be the actual cost of repair, provided such amount does not exceed the economical repair value.

In the case of loss or damage beyond economical repair to equipment, the amount of the contractor’s liability shall be the depreciated value of the item to be determined by the contracting officer.

3.2. SERVICES. The following services will be provided at no cost to the contractor:

3.2.1. Utilities. The government will provide gas, electricity, water, and sewage.

3.2.2. Telephone. The government will provide the contractor with “Class A” telephone service including DSN. The contractor shall furnish his or her own commercial long distance and/or additional lines for FAX or other contractor required equipment.

3.2.3. Basic services such as refuse collection, insect and rodent control, security police and fire protection, and emergency medical services will be provided.

3.2.4. Parts ordering, delivery, and pick-up. The government will provide aircraft replacement parts, ordering, and delivery services, as required.

3.2.5. Fuel Delivery. The government shall deliver all required fuel to transient aircraft parking locations. The fuel vehicle response time is based on the priorities established by the MOCC.

3.2.6. Flight line driving requirements. Contractor personnel who drive on the flight line shall have a valid state driver’s license and the AF Form 483, Certificate of Competency, issued by the 319th AMXS Vehicle NCO. For vehicles above 1 ½ ton gross weight, and special purpose vehicles, employees shall obtain AF Form 2293; USAF Motor Vehicle Operators Identification Card. Employees must understand and comply with all state, base, and flight line vehicle regulations.

3.2.7. Local Area Network (LAN). LAN access will be provided to the contractor. The contractor accepts and will comply with all DOD directives for LAN access. A computer will be provided to the contractor to connect to the LAN and will be used for official business only as required under this contract. Access to the intranet will be through Air Force authorized sources only and all transactions are subject to monitoring. If a contractor owned computer is to be used, connections will be through a contractor acquired phone line or other service at the contractor’s expense. Government owned/operated telephone lines shall not be used for computer connections.

3.3. PROPERTY. The following property will be provided at no cost to the contractor:

3.3.1. Facilities. The government shall furnish and/or make available one office and tool room for transient aircraft activities. See Appendix 4 for primary facility layouts. All facilities have been inspected for compliance with the Occupational Safety and Health Act (OSHA). Compliance with OSHA and other applicable laws and regulations for the protection of employees is exclusively the obligation of the contractor.

3.3.2. Powered and Non-Powered Aerospace Ground Equipment (AGE). The government shall furnish and/or make available all AGE required to perform aircraft services specified in this performance work statement. The contractor shall inspect equipment for serviceability and condition prior to use, and annotate any discrepancies on the attached AFTO Form 244.

3.3.3. Aircraft and vehicle servicing material. The government shall furnish and/or make available all fuels, oils, lubricants, oxygen, and fluids required for government owned aircraft and vehicles. Government provided vehicle-servicing fluids/materials will not be used for contractor provided vehicles.

3.3.4. Technical orders, publications, and forms. See Appendix 3 for an inventory list of technical orders, publications, and forms that the contractor will have possession and custodial responsibility for.

3.3.5. Land mobile radios. The government will provide maintenance and installation services for government furnished radios/equipment. The contractor will maintain the required documentation for radio inventory and accountability in accordance with local requirements. The contractor will be held accountable for any costs incurred for labor and replacement of equipment due to loss, theft, or abuse of radios while in the contractor’s possession or installed in contractor vehicles. (see Appendix 2)

3.3.6. Other property. See Appendix 2 for an inventory list of other government furnished property that the contractor will have possession and custodial responsibility for.

SECTION 4

GENERAL INFORMATION

4. General Information

4.1. HOURS OF OPERATION. The contractor shall provide aircraft services from 0700-2300 Monday through Friday, and from 0900-1700 Saturday, Sunday, and Holidays. The contractor shall be required to respond to short/no-notice aircraft arrivals beyond hours of normal service. The appropriate level of aircraft maintenance support for each short/no-notice event shall be available for duty no later than 1 hour after notification from the Government. The Government will reimburse the contractor for hours above normal service at the rate established in the price schedule under “Services Above Normal Hours of Operation.” If an aircraft arrival is scheduled within 2 hours after normal hours of operation, the government will reimburse for hours above normal service starting at the end of the normal shift and ending 30 minutes after the aircraft departs or services are no longer needed. If the arrival is scheduled more than 2 hours after the end of the normal hours of operation, the government will reimburse for hours above normal service starting 1 hour prior to the scheduled arrival and ending 30 minutes after departure or services are no longer needed.

4.2. MANNING LEVELS. The contractor shall supply sufficient manning to ensure safe, quality, and timely services. A minimum of two people will be on duty for all transient service operations. The MOCC will determine the priority when the workload precludes servicing multiple aircraft. The contractor shall be required to maintain an adequate number of employees, in addition to normal manning requirements, that can be mobilized or recalled during transient alert duty hours in a timely manner (1 hour or less) to assure that government required services can be performed at all times. The contractor shall make every effort to fulfill the requirements of this PWS prior to requesting or receiving any government assistance. When the government perceives mission accomplishment is endangered, the government may augment additional surge requirements beyond the capability of the contractor. Special Situations: The contractor may be required to temporarily extend the hours of operation up to and including 24 hours per day, 7 days per week. The contractor shall provide these extended services as requested by the 319 ARW/MXG representative at an hourly rate specified in the price schedule under "Services Beyond Normal Hours of Operation." This hourly rate will be paid for actual hours of air base support and at a manning level approved by the 319 ARW/MXG representative. If extended hours are required for a prolonged period of time, the government may determine to negotiate an acceptable rate of payment that will be reflected in the price schedule by modification to the contract.

4.3. CONTRACTOR PERSONNEL. The contractor shall identify to the Contracting Officer, a manager who will be the point of contact to support this service on behalf of the contractor. The contract manager or alternate shall have full authority to act for the contractor on all contract matters relating to the daily operation of this contract. All personnel shall present a neat appearance and be easily recognized as contractor employees. This shall be accomplished by wearing distinctive uniform clothing bearing the name of the company and employee name. The contractor shall be responsible to provide all gear to employees for inclement weather. They must be able to read, write, speak, and understand English. The contractor shall not employ persons for work on this contract if such employee is identified by the contracting officer as a potential threat to the health, safety, security, general well being or operational mission of the installation and its population.

4.4. TRAINING QUALIFICATIONS. The contractor shall ensure employees performing transient aircraft ground service have current and valid professional aircraft maintenance certifications before starting work under this contract. Employees shall possess certification that validates knowledge of aircraft practices and procedures before starting work. They shall have completed formal training for performance of aircraft maintenance i.e. Maintenance Qualification Training Program (Aircraft Helper); Transition-in- Route Course; Air Force Aircraft Maintenance Specialist Course (in residence or correspondence); or their civilian equivalents. Individuals who possess an appropriate FAA certification or an Airframe and Power Plant license are considered to meet the formal training requirement. The contractor shall train, qualify and certify personnel for specific job tasks to be performed. Records of training, qualification and certification shall be maintained by the contractor on file and made available for government review upon request.

4.5. SECURITY PROCEDURES/POLICIES. The contractor will provide proof of security clearance for all employees prior to starting this contract. Contractor personnel will possess a minimum of interim SECRET security clearance prior to assuming aircraft maintenance duties. The contractor will conduct and assume all costs for background investigations for required clearances.

4.6. Passes. Personnel listed on the Employee Authority List (EAL) will be given a temporary pass for up to 15 days. Personnel not on the EAL will be given a temporary pass if someone with vouching authority physically accompanies them to the visitor control center. For long term contractor passes personnel will need to go to the 319th Contracting squadron, building 418, and complete Form SFS/SFA 74. Forms will be validated only for those individuals whose names appear on a valid EAL, or those physically accompanied by someone with vouching authority. Passes will be issued only until the end date of the specified contract, or the end of the current fiscal year. Personnel can apply for a replacement pass within 30 days of expiration. ALL PASSES, expired, or otherwise must be turned into the visitor control center. Pass issuance will be tracked and failure to account for them may result in payment delays, adverse contract action, or other remedial measures. Long-term passes will not be issued for contracts with a performance period of less than 60 days.

4.7. Background Checks. All Contractor and subcontractor personnel who must enter the installation must undergo a background check. Background checks will be conducted using the information on the EAL. If any employees or the employees of any of your subcontractors do not consent to a background check, such individuals will be prevented from entering the installation. Any derogatory information resulting from a background check or which otherwise comes into the possession of the contracting officer may result in such individuals being prevented from entering the installation. This shall not excuse the Contractor from proceeding with the contract as required.

Contractors are further reminded to ensure their employees and those of their subcontracts have the proper credentials allowing them to work in the United States. Persons found to be undocumented or illegal aliens will be remanded to the proper authorities. The contractor shall not be entitled to any compensation for delays or expenses associated with removal of unauthorized employees.

4.8. Material Deliveries. All contractor (including subcontractor) deliveries shall be made through the south gate located off US Hwy 2. In order to gain entry onto Grand Forks AFB, the driver must have a valid driver’s license rated for the type of vehicle being operated, proof of insurance, social security number, the name and contact (telephone) number of someone receiving the delivery. In some cases, an escort may be required to assist drivers in completing the delivery. Contractors may be required to provide the escort and must be done so without cost, liability, or time extension to the contract. Drivers are required to exit the installation immediately after completing the delivery.

4.9. QUALITY CONTROL. The contractor shall employ a quality control program for Aircraft Services, which will ensure the services performed meet the minimum requirements of this performance work statement. At a minimum, the contractor’s quality control program shall provide for early identification of non-conforming services and shall include provisions to ensure corrective action can be accomplished with minimum impact to the mission.

4.10. CONTRACTOR LIABILITY. The contractor shall assume strict liability for any damages to the aircraft, aircraft parts, support equipment, and electrical components or any other government property caused by the performance of this contract. Fair wear and tear is excluded. The contractor shall be assessed the full cost (parts, labor and administrative) of any repairs required to correct damages.

4.11. TRANSIENT AIRCRAFT. An aircraft is considered transient if the serial number is not assigned to or possessed by Grand Forks AFB. An aircraft arriving with less than ten minutes advanced notice is considered a no prior notice (NPX) aircraft.

4.12. PHYSICAL SECURITY. The contractor shall be responsible for safeguarding all government furnished property.

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