Performance_Work_Statement.doc

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Transient Aircraft Maintenance Services Federal contract opportunity
Solicitation number
FA4608-15-R-0022
Issued by
Department of the Air Force Global Strike Command

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FA4608-15-R-0022

Attachment 1

PERFORMANCE WORK STATEMENT TRANSIENT AIRCRAFT SERVICES

SECTION 1

DESCRIPTION OF SERVICES

1. General Information. The AFI21-101 (para.5.10.6) governs the requirements set forth in this contract. The contractor shall provide all personnel, equipment, tools, materials, supervision, and other items and services necessary to perform Transient Aircraft Maintenance Services as defined in this performance work statement (PWS), at Barksdale AFB LA. The contractor shall perform to the standards in this contract.

1.1. Transient Aircraft Services. The contractor shall perform Transient Aircraft Services to include Transient Alert Manager Control, Arrival Services, Processing Services and Departure Services as described in the Service Delivery Summary (SDS). When applicable, the contractor will be expected to display best effort performance within the constraints of reduced manning and existing workload parameters to perform specific tasks to meet transient aircraft arrival, processing and departure schedules. When the number of aircraft requiring service precludes servicing at the same time, the contractor shall perform servicing in the priority established by the 2d Maintenance Group, Maintenance Operation Center (MOC).

1.2. Transient Alert Management. The contractor shall establish a Transient Alert Management and Control system and shall perform the following in accordance with (IAW) applicable Technical Orders:

1.2.1. The contractor will not be required to man the Transient Alert dispatch desk at all times if work load requirements demand all available personnel to be on the flight line in support of aircraft movements. Communications may be with the dispatcher via radio, cell phone, or message recorder.

1.2.2 The site manager or his/her representative shall attend contingency meetings, briefings, and any other meetings involving transient aircraft as required.

1.2.3. Prepare AF Form 861, Base/Transient Job Control Register. On all aircraft and submit them monthly to 2d Maintenance Squadron Contracting Officer Representative (COR).

1.2.4. If applicable AF IMT 726 Form for each transient aircraft the contractor requires reimbursement for servicing /minor maintenance. (Ref. AFI21-101, 5.10.6.2, AFI21-101 AFGSCSUP, 5.10.6.2 and DODM 4140.25-M Vol. 2 C 16.7)

1.2.5. Coordinate parking locations with the Airfield Manager/Base Operations and MOC.

1.2.6. The Contractor shall position and operate mobile staircase units as required.

1.2.7. The Contractor shall position and operate a lavatory vehicle as required.

1.2.8. Dispatch personnel to prepare for aircraft arrival, upon notification from Base Operations of inbound aircraft.

1.2.9. Coordinate with Base Operations, MOC and/or Fuel Control Center on fuel requirements and delivery.

1.2.10. The Contractor will inform transient aircrew of the proper procedures for the containment of foreign refuse. The Contractor will transport properly contained foreign refuse to the proper disposal location on Barksdale AFB.

1.2.11. The Contractor will inform transient aircrews of Entry Control Points (ECP’s) in secured areas.

1.2.12. Coordinate with MOC on maintenance/service requirements.

1.2.13. Coordinate with Base Operations of aircraft arrival and departure times.

1.2.14. Notify Base Operations when aircraft is ready for flight crew.

1.2.15. Remove Foreign Objects (FO), (nuts, bolts, cotter pins, rocks, etc.) from Transient Alert parking and work area(s), to prevent Foreign Object Damage (FOD). Contact Base Operations for sweeper service as needed.

1.2.16.The contractor shall ensure an effective tool control program is established IAW AF1 21-101, Chap 10 and AFI21-101 AFGSCSUP Chap 10, to preclude tools being left in or around the aircraft. This shall include contractor or government supplied tools and equipment.

1.2.17. Maintain a custodian equipment accountability file of hand receipts for government provided equipment.

1.2.18. Coordinate with Maintenance Flight TODO for updated technical orders and publications, in accordance with Appendix B on all Government Issued Laptop Computers..

1.2.19. The contractor shall obtain and turn in necessary parts for transient aircraft by contacting Logistics Readiness Squadron (LRS) in accordance with major command directives and local instructions. Contractor will insure all transient aircraft parts/assets are secure and accounted for.

12.20. Notify MOC and 2d BW Safety if aircraft is involved in mishap/incidents or bird strike.

1.2.21. The contractor will ensure compliance with hazardous material handling and material safety data sheet programs. The contractor will ensure a rag account is established IAW applicable guidance.

1.2.22. The contractor shall be aware of and be responsible for all transient aircraft ramp activities (any actions involving transient aircraft).

1.3 Arrival Services. The contractor shall:

1.3.1. When requested by MOC, base operations or the tower, transient personnel shall meet transient aircraft upon arrival and be prepared to marshal at designated parking location. Follow me service shall be used on a limited basis, (i.e. Base Open House, closed taxiways, taxiway/ramp construction, language difficulties, special parking or whenever requested by MOC, base operations, tower or designated representatives.)

1.3.2. Fire extinguishers, ladders, chocks, boarding ramps, ground wires, powered and non-powered support equipment required for aircraft arrival shall be in position prior to engine shutdown.

1.3.3. Insert wheel chocks before the aircraft commander departs the cockpit.

1.3.4. Check for hot brakes as directed or as required.

1.3.5. Install gear lock pins if required.

1.3.6. Install egress safety pins as required. If transient aircraft personnel are not qualified on a particular aircraft, verbally confirm with aircraft commander that all systems containing explosive devices, such as egress, jettison, and flare systems are made safe. Ensure aircraft commander briefs transient aircraft personnel on locations of explosive devices, safety, and precautions to be observed. The pilot of the aircraft will stand by during servicing if the contractor has no technical data on hand for that particular aircraft.

NOTE: When it has been determined an aircraft is carrying munitions coordinate with MOC and/or Weapons Standardization Section. Furthermore, do not recover aircraft with unsafe munitions on the flight line unless approved by Base Operations and Wing Safety. Coordinate parking locations with Base Operations and MOC on aircraft carrying hazardous cargo.

1.3.7. Ground aircraft in accordance with Technical Order T.O. 00-25-172 Chap 2 and Chap 4.2, Ground Servicing of Aircraft and Static Grounding/Bonding and aircraft libraries (G-File) for applicable T.O’s.

1.3.8. Debrief the aircraft commander on aircraft status and service requirements.

1.3.9. Retrieve deployed aircraft deceleration chutes for transient aircraft. Deliver chutes to chute shop as required.

1.3.10. Install pitot/inlet/intake/duct covers as required. Inspect for foreign objects or damage, engine intakes and exhaust prior to installing pitot/inlet/intake/duct covers.

1.4 Processing Services. The contractor shall assist turn around inspection services on all transient aircraft in the time frame requested by the aircraft commander whenever possible. All items shall be complied with in continuous sequence without deviations (VIP, Higher Headquarters, and priority missions shall take priority over other aircraft).

1.4.1. Refuel or de-fuel aircraft as required.

1.4.2. Check and service engine oil as required. Extract oil samples and complete DD Forms 2026, Oil Analysis Request and process samples through 2MXG Non-Destructive Inspection (NDI) laboratory as required. Inform the aircraft commander of the analysis results prior to aircraft departure.

1.4.3. Check and service liquid or gaseous oxygen, hydraulics, fuels, oil, de-mineralized water and other systems as required.

1.4.4. Perform an overall visual inspection of airframe and components. Check for and identify fluid leaks, damage, and safety of flight discrepancies using applicable technical orders.

1.4.5. Check, make required entries, and clear AFTO Form 781 series or other aircraft forms as applicable.

1.4.6. Tow aircraft as required. If contractor manning is insufficient to accomplish towing operations , assistance may be requested from aircraft crew members or base maintenance personnel.

1.4.7. Secure aircraft remaining overnight.

1.4.8. Remove snow from aircraft and under aircraft as required. Deice aircraft as required, if applicable. Initiate processing of AF IMT 726 Form for reimbursement.

1.4.9. Check tires and struts for condition and service as required.

1.4.10. Check canopies and windscreens for condition. Clean as required.

1.4.11. Perform servicing as specified in Appendix B as required.

1.4.12. Verify and clear “Red X” discrepancies as required.

1.4.12.1. Qualifications and certifications will be documented by the contractor.

1.4.13. Obtain, inspect, position, connect and operate powered and non-powered Support Equipment (SE) as required.

1.5.Departure Services. The contractor shall:

1.5.1. Discuss requirements for engine start and Pre-Taxi checklist with the Aircraft Commanders. Brief the Aircraft Commanders on the taxi route out of the marshaling area. Coordinate required takeoff times.

1.5.2 Remove ground wires and pitot/inlet/intake/duct covers. Perform inlet/intake/exhaust inspection. Inspect ramp area for F.O. (Foreign Object) prior to engine start.

1.5.3. Assist crewmembers in preflight and engine start checklists as required.

1.5.4. Disconnect and remove all support equipment.

1.5.5. Remove or confirm gear locks and pins are removed. Remove or confirm with aircrew the removal of safety devices from cockpit and other areas containing explosive devices needed for flight. Ensure aircraft panels and covers are properly fastened and secured for flight.

1.5.6. Remove chocks.

1.5.7. Marshal aircraft from parking area.

1.5.8. Perform end of runway inspection IAW T.O.00-20-1 AFGSCSUP, Para 2-5, as required when contractor manning or other workload requirements permit.

1.5.9. Inspect parking/work area(s) for FOD and remove support equipment.

1.6. Government Assist.

1.6.1. Requirements beyond the capability of the contractor may be augmented by the government, at the government’s option (when the government deems such action to be necessary).

1.7. De-acceleration Chutes..

1.7.1 The contractor shall retrieve deployed aircraft deceleration chutes for both transient and base assigned aircraft. If Chutes are on active Runway/Taxiway they will be retrieved immediately, otherwise within 45 minutes. If contractor manning/workload limitations preclude immediate response to retrieve runway or taxiway drag chutes, government assistance may be requested through the MOC. Deliver chutes to Bldg. 6614 and/ or Bldg. 6832. Install repackaged chutes for transient aircraft only.

SECTION 2

2. Service Summary

2. 1. Service Summary (SS): The contract service requirements are summarized in performance objectives that relate directly to mission essential items. The performance threshold briefly describes the minimally acceptable levels of service required for each requirement. The SS and the contractor’s quality Control Plan provide information on contract requirements, the expected level of contractor performance and the expected method of government surveillance and confirmation of services provided. These thresholds are critical to mission success. Procedures as set forth in the FAR 52.212-4, Contract Terms and Conditions – Commercial Items Inspection/Acceptance, will be used to remedy all deficiencies.

PERFORMANCE OBJECTIVE
PWS

PARA.

PERFORMANCE

THRESHOLD

SS1. Perform Transient Alert

Management Duties

Para. 1.2

Inclusive Two Defect Per Aircraft Inspection

SS2. Perform Arrival Services
Para. 1.3

One Defect Per Aircraft Inspection

SS3. Perform Processing Services
Para. 1.4

Inclusive One Defect Per Aircraft Inspection

SS4. Perform Departure Services
Para. 1.5

One Defect Per ircraft Aircraft inspection

2.2 Quality Control. The contractor shall develop and maintain a quality control program to ensure Transient Aircraft Maintenance Services are performed in accordance with this PWS. The contractor shall develop and implement procedures to identify, prevent, and ensure non-performance and continual repeat of defective service does not occur. A written Quality Control Plan shall be submitted to the contracting officer for review, feedback and approval. The plan shall be submitted no later than the pre-performance conference. The plan shall specifically address the contractor’s strategy to provide quality workmanship, continual process improvement and for correcting deficiencies as required.

2.3. Quality Assurance. The government shall inspect and evaluate the contractor’s performance to ensure services are received in accordance with requirements set forth in the PWS. The quality assurance personnel (COR) shall inspect by watching actual task performance, physically checking an attribute of the completed task, checking a management information report, investigating customer complaints or otherwise inspecting the task or its results to determine whether or not performance meets the standards contained in this PWS. The COR will use the contractor’s work schedule or modified version thereof, to record surveillance results. Results of the surveillance then becomes the official Air Force record of the contractor’s performance.

2.4. Surveillance Method. Listed below are the methods of surveillance that shall be used in the administration of this contract:

2.4.1. Periodic Sampling. Periodic sampling is similar to random sampling, but it is planned at specific intervals or dates. It may be appropriate for tasks that occur infrequently.

2.4.2. Trend Analysis. Trend analysis should be used regularly and continually to assess the contractor’s ongoing performance. It is a good idea to build a database from data gathered through performance assessments. This database should be created and maintained by government personnel.

2.4.3. Random Sampling. When random sampling is the method of surveillance, record the results of the inspection on the tally checklist(s) provided in the sampling guide.

2.4.4. Customer Feedback. Customer feedback is firsthand information from the actual users of the service. It should be used to supplement other forms of evaluation and assessment, and it is especially useful for areas that do not lend themselves to the typical forms of assessment.

SECTION 3

3. Government-Furnished Property and Services

3.1. Government Furnished Facilities . The government shall provide, the facilities, equipment, materials, services, laptop computers for technical orders, and publications listed in the Appendices. The government shall furnish or make available the following facility.

3.1.1. Office area and classroom approximately 1423 square feet, located in building 6413 (See Appendix D). No alterations to the facilities shall be made without specific written permission from the contracting officer. In the case of alterations necessary for compliance with OSHA, such permission shall not be unreasonably withheld. The contractor shall return the facilities to the government in the same condition as received, fair wear and tear and approved modifications excepted. These facilities shall only be used in performance of this contract.

3.1.2. The contractor shall be the designated custodian IAW AFI23-111 chap 2.4 and will be required to attend all required training to be appointed as an equipment custodian.

3.2. Government-Furnished Equipment. The Government shall provide the contractor the equipment listed in Appendix C. This equipment will be provided in sufficient time to enable the contractor to meet his or her performance schedule based upon priorities established by AFI 23-101 and AFMAN 23-122. Additional equipment needed, but not listed, shall be requested through MOC or Maintenance Flight as required.

3.3. Equipment Inventory. An inventory of government-furnished equipment shall be done not later than 5 calendar days before start of the contract, within 10 calendar days of the start of any option periods, and not later than 10 calendar days before completion of the contract period (including any option periods). The contractor and a government representative ( COR or anyone identified by the contracting officer) shall conduct a joint inventory of all government-furnished equipment and the contractor shall sign a receipt for all equipment provided by the government. Items of equipment missing or not in working order shall be recorded and the contracting officer notified in writing. The contractor and the government representative shall jointly determine the working order and condition of all equipment and document their findings on the inventory. In the event of disagreement between the contractor and the government representative on the working order and condition of equipment, the disagreement shall be reported to the contracting officer.

3.4. Obtaining Replacement of Government-Furnished Equipment. The contractor shall submit requests for replacement of government-furnished equipment to 2 MXS Maintenance Flight or the contracting officer for processing. Such requests shall specify the reason for the replacement request.

3.5. Government-Furnished Materials: The government will provide the materials listed in Appendix C for performance of services by the contractor for the duration of the performance period of this contract. The initial stock of materials provided shall be inventoried not later than 5 working days before contract start by the contractor and a government representative ( COR or anyone designated by the contracting officer). Any missing items shall be annotated on the inventory and Maintenance Flight or the contracting officer notified. Any disagreements between the contractor and the government representative shall be reported to the contracting officer. The contractor shall be responsible for keeping enough materials on hand for the performance of the contract according to its terms. If additional materials are authorized by the contract, the contractor shall request such additional materials by providing a written request to the COR at least 60 calendar days before the required delivery date of the materials. At the conclusion of the contract period, including any option periods, the contractor shall return all residual inventories to the government.

3.6. Material Furnished. Except for those items or services specially stated in Appendix C as government furnished, the contractor shall furnish everything required to perform this contract according to all its terms. All tools required in order to fulfill the requirements of this PWS are to be procured by and are the responsibility of the contractor.

3.6.1. The contractors Consolidated Tool Kits (CTK) shall be maintained as outlined in AFI 21-101, chap 10 and AFI21-101 AFGSCSUP, Chap 10 .

3.6.2. Follow Me Vehicles. Follow Me vehicles used for guiding aircraft will be equipped with signs, easily visible at night, reading, “Stop” and “Follow Me.” Vehicles shall be operated in accordance with provisions of AFOSH Standard 91-203, Para 24.13.12. The contractor or contractor employees shall not purchase fuel at base facilities. Normally, only vehicles designated as military unique may be provided to a contractor as Government Furnished Equipment (GFE).

3.7. Vehicle Maintenance. The contractor shall perform the following services on all government vehicles as required: cleaning, washing, waxing, tightening of nuts, bolts, and screws. All assigned government vehicles will be inspected IAW AFI24-302, Chap 3.19.

3.8. Minor Maintenance on Government Mobile Equipment. Shall include cleaning, waxing, adjusting, ordinary lubrication, tightening of nuts and bolts, and preventative maintenance actions recommended by the equipment manufacturer.

3.9. Repair Limits. The contractor shall be responsible for repair costs on any single piece of equipment that resulted from the contractor's misuse, abuse or negligence.

3.10. Government Furnished Services

3.10.1. Utilities. All reasonable amounts of electricity, water, sewage, and heating fuels will be provided at no cost to the contractor.

3.10.2. Telephone. Local, Class A and C telephone service will be provided at no cost to the contractor for official business only.

3.10.3. Other Services. The government shall perform refuse collection, insect and rodent control, grounds maintenance, security police and fire protection.

3.11. Government Furnished Technical Orders Publications and Forms.

3.11.1. Technical Order Distribution Account (TODA). The contractor shall maintain the establish TODA and transient aircraft technical order library through Technical Order Distribution Office (TODO), for technical order requirements applicable to transient aircraft.

3.11.2. Publications and Forms. The contractor shall access publications and forms thru electronic means on government supplied computers (desktop or laptop).

3.11.3. Maintenance of Accounts. It shall be the contractor’s responsibility to coordinate with the Maintenance Flight TODO to ensure all technical orders, publications and forms are maintained, posted and up-to-date. Upon completion of the contract, the contractor shall return all government issued laptop computers containing technical orders, publications and forms to the government.

3.12. Training. The Government shall provide necessary training at no cost to the contractor. The contractor is responsible for scheduling training and requesting any reoccurring or additional training at no cost to the government. The contractor shall maintain required flight line coverage at all times.

3.12.1. Contractor shall provide in writing before the start date of contract, to the COR, the following:

a.

The names of personnel requiring training and the types of training required.

b. This training will include but not be limited to the following: See Appendix E

c. Personnel training updates to the COR every 6 months.

3.13. Physical Security. The contractor shall be responsible for safeguarding all government property provided for contractor use. At the end of each work period, all government facilities, equipment, and materials shall be secured.

3.13.1. Key Control. The contractor shall establish and implement methods of making sure all keys issued to the contractor by the government are not lost or misplaced and are not used by unauthorized persons. The contractor shall not duplicate any keys issued by the government.

3.13.2 The contractor shall immediately report to the COR or contracting officer any occurrences of lost or duplicated keys.

3.13.3. In the event keys, other than master keys, are lost or duplicated, the contractor may be required, upon written direction of the contracting officer, to rekey or replace the affected lock or locks without cost to the government. The government may, however, at its option, replace the affected lock or locks or perform rekeying and deduct the cost of such from the monthly payment due the contractor. In the event a master key is lost or duplicated, all locks and keys for that system shall be replaced by the government and the total cost deducted from the monthly payment due the contractor.

3.13.4. The contractor shall prohibit the use of keys issued by the government by any persons other than the contractor’s employees and the opening of locked areas by contractor employees to permit entrance of persons other than contractor employees engaged in performance of contract work requirements in those areas.

3.13.5. The contractor shall control Access to all government provided lock combinations to preclude unauthorized entry.

3.14. Conservation of Utilities. The contractor shall ensure employees practice utilities conservation. The contractor shall be responsible for operating under conditions that prevent the waste of utilities to include:

3.14.1. Lights shall be used only in areas where work is actually being performed.

3.14.2. Employees shall not adjust mechanical equipment controls for heating, ventilation, and air conditioning systems.

3.14.3. Water faucets or valves shall be turned off when not in use.

3.15. Waivers. Where functions are required to be accomplished in accordance with Technical Orders (T.O.) and Publications, and a more efficient method can be employed in lieu of following T.O.’s and Publications, a waiver request shall be submitted to the COR. Contractors are encouraged to continually improve processes for accomplishing tasks.

SECTION 4

GENERAL INFORMATION

4. CONTRACTOR FURNISHED SERVICE/MATERIALS/EQUIPMENT:

4.1. Contractor furnished vehicles. The contractor shall provide two full size pick-ups with automatic transmissions to support this contract. Contractor must maintain working vehicles throughout life of the contract. The Vehicles shall have Transient Alert prominently displayed on them and have pintle hook towing capability and white in color. All vehicles provided by the contractor shall be U.S. manufactured vehicles. All vehicles shall be maintained, cleaned, to present a neat, professional appearance. All vehicles shall be registered, licensed, insured, and operated in accordance with base traffic regulations by a licensed driver. All vehicles used in the performance of this contract shall be in operable condition and meet the local, state, and federal government safety requirements.

4.2. Contractor Personnel:

4.2.1. Contract Manager. The contractor shall provide a contract manager who shall be responsible for the performance of the work. The name of this person, and an alternate or alternates, who shall act for the contractor when the manager is absent, shall be designated in writing to the contracting officer.

4.2.2. The contract manager or alternate shall have full authority to act for the contractor on all contract matters relating to daily operation of this contract.

4.2.3. The contract manager or alternate shall be available during normal duty hours within 60 minutes to meet, on the installation, with government personnel (designated by the contracting officer) to discuss problem areas. After normal duty hours, the manager or alternate shall be available within two hours.

4.2.4 The contract manager and alternate or alternates must be able to read, write, speak, and understand English.

4.2.5. The Contract Manager shall be a mechanic and have sufficient training and experience in aircraft maintenance and servicing to recognize discrepancies and take corrective actions. The contractor or his approve Contract Manager will be available at all times during regular working hours (workload permitting) to accompany representatives of the Contracting Officer on inspection tours without delaying or interrupting aircraft maintenance and servicing. The Contract Manager of a non-local contractor must have full authority to act for the contractor, (i.e. hire and terminate employees; purchase supplies, tools) necessary to perform the service required by this contract.

4.2.6. Contractor Employees. The contractor shall not employ persons for work on this contract if such employee is identified to the contractor by the contracting officer as a potential threat to the health, safety, security, general well-being, or operational mission of the installation and its population.

4.2.7. Contractor employees required to operate Government vehicles shall be certified, by the contractor and at the contractor’s expense, as being fully qualified to operate the vehicles/equipment to which they are assigned. The contractor shall document all operator qualifications. This documentation shall be updated as necessary and remain on file with OR&L, IAW AFI 24-301 Para 8.10. All contractor employees shall have a valid state driver’s license, and Competency Card (AF form 483). The expiration dates will be recorded in their training records for the state driver’s License and the Competency Card.

4.2.8. Contractor personnel shall present a neat appearance and be easily recognized as contractor employees. This shall be accomplished by wearing distinctive clothing bearing the name of the company and, by wearing appropriate non-metal badges, which contain the company name and employee name. Uniforms shall be standardized including jackets and inclement weather gear, with the words "TRANSIENT ALERT" on the shirt.

4.2.9. The contractor shall make sure employees have the following current and valid professional certifications before starting work under this contract: Documented military aircraft worker experience or Federal Aviation Administration Air Frame and Power Plant license.

4.3. Security Requirements.

4.3.1. All contractor employees must possess or obtain a National Agency Check clearance at the classification level of SECRET. The contractor shall apply for personnel security clearances within 15 days after award of the contract or upon employment. Paperwork to apply for National Agency Checks will be provided by the contracting officer. Subsequent employees hired to work shall have the paperwork for the National Agency Check with them at all times in case of employee injury, termination, etc. On the contract start date, if no National Agency Checks are approved, the government required to provide an escort until favorable checks are returned. The approximate time for processing a National Agency Check is 90 to 120 days. The government will conduct and assume all costs for background investigations for required clearance. Personnel must obtain restricted area badges for all flight line restricted aircraft parking areas, in Area 7 or as required.

4.4. Employee Training. The contractor shall train, qualify, and certify personnel for specific job tasks to be performed. Records of training, qualifications, and certification shall be maintained by the contractor on file and made available for government review upon request. Personnel must be trained on new equipment whenever equipment, personnel, and trainers are available.

4.4.1. The contractor shall provide personnel training updates to the COR annually or as required.

4.5. Quality Control:

4.5.1. The contractor shall provide an Inspection Program covering the services stated in the PWS. The Quality control Program (QCP) will be submitted to the contracting officer for acceptance no later than the pre-performance conference. The contracting officer will notify the contractor of acceptance or required modifications to the plan before the contract start date. The contractor shall make appropriate modifications and obtain acceptance of the plan by the contracting officer before the contract start date.

4.5.2. The program shall include:

4.5.2.1. Inspection Program. The contractor shall compile trends identified through inspections and evaluation including analysis of negative trends identifying common problem areas and possible causes for management action. Include a method of identifying and correcting deficiencies in the quality of services performed before the level of performance becomes unacceptable. Program shall include specifics as to the areas to be inspected on a scheduled basis, frequency of inspections, and the title of the inspectors. Additionally, control procedures for any government provided keys, lock combinations and equipment shall be included.

4.5.2.2. A description of the methods to be used for identifying and preventing defects in the quality of service performed.

4.5.2.3. A description of the records to be kept to document inspections and corrective or preventive actions taken.

4.5.2.4. The records of inspections shall be kept and made available to the government throughout the contract performance period and for the period after contract completion until final settlement of any claims under this contract

4.5.2.5. The QCP shall also include procedures for training, qualification and any required certification of employees prior to performance of assigned duties under this contract. Procedures shall include assignment of management responsibility for employee task qualification to specific positions/individuals with the contractor’s organization, as well as the quality control process that will be utilized to ensure compliance.

4.6. Government Performance of Services during Labor Strikes. The contractor will submit an emergency strike plan no later than 10 workdays after start of contract.

4.7. Performance of Service During Crisis Declared By National Command Authority or Overseas Combatant Commander. Transient Aircraft Maintenance Service has been designated as essential services for performance during crisis according to DODI 3020.37. Hours of operation may be extended up to 24 hours per day, 7 days per week. Should a crisis be declared, the contractor will be notified by the contracting officer or functional commander and advised of specific performance requirements during the declared crisis. During any crisis situation, the contractor shall be required to provide a minimum of one aircraft mechanic and one aircraft servicer to be on duty. The contractor shall prepare a contingency plan to be submitted within 30 days of contract award that addresses availability of qualified personnel, recall of personnel, strategies for providing short-notice 24 hour per day service, etc. Payment for any declared crisis service will be by use of the extend hour/special event CLIN.”

4.8. Emergency Services and Special Events.

4.8.1. Emergency or Special Event Services. On occasion, contractor services may be required to support an activation or exercise of contingency plans outside the normal duty hours. The government will assist with contractor provided services if requested by the contractor. These requests must be approved by the FC. The contractor's responsibilities for emergency support are described in Para. 4.8.

4.8.1.1. Upon direction from the Maintenance Operation Center (MOC), the Contractor will provide assistance to the base assigned crash recovery team for removal and towing of transient aircraft.

4.8.1.2. When required by the contracting officer or Functional Commander (FC), the contractor shall respond to emergency services and special event situations to include the requirement to extend the hours of operation up to and including 24 hours a day, seven days a week. When additional workload requirements are approved, a minimum of one mechanic and one aircraft servicer shall be required.

4.8.1.3. The contractor shall use the priorities established by the Functional Commander (FC) if the activation or exercise of multiple contingency plans generate conflicting support requirements.

4.8.1.4. Surge requirements beyond the capability of the contractor may be augmented by the government, at its option, when the government perceives that mission accomplishment is endangered. This will be determined by the FC. This does not relieve the contractor of overall responsibilities to these transient aircraft. Once the workload is back to a level that the contractor can manage, the augmented personnel will be released. These requests must be approved by the FC.

4.9. Facilities Maintenance.

4.9.1. The contractor shall ensure facilities provided by the government present a neat and clean appearance at all times. Report any discrepancies with building to appropriate base agency, with appropriate documentation.

4.9.1.1. The COR shall be provided a copy of all documentation.

4.10. Grounds Maintenance.

4.10.1. Contractor shall be responsible for policing/cleaning outside their facility and work areas including T/A parking area daily. Contractor shall be responsible for snow removal from facilities, sidewalks and entrances. The contractor shall be responsible for maintaining a neat appearance in these areas at all times.

4.11. Environment Compliance.

4.11.1. Contractor shall be knowledgeable of and comply with all applicable Federal, State, and local regulations and requirements regarding environmental protection, keeping current the following requirements: Industrial Waste Management Program Plan, Storm Water Pollution Prevention Plan, Spill Prevention and Response Plan, Hazardous Waste Management Plan, Petroleum Recovery Plan, and Solid Waste Management Plan and a Hazard Communication Plan. (See Attachment Six)

4.11.2. Contractor shall have a hazardous waste containment and storage area provided by the government and shall be responsible for completing an AF FORM 3952 for all hazardous materials they receive from the government.

4.12. Hours of Operation:

4.12.1. Normal Hours of Operation. The contractor shall perform the services required under this contract during the following hours: Monday through Friday, 0800-1900 hours, 0800-1800 Saturday and Sunday.

4.12.2. Extended Hours of Operation. The contractor may be required to extend the hours of operation up to and including 24 hours a day, seven days a week. The contractor shall provide the services when requested by the contracting officer, Maintenance Group Commander or Maintenance Group Deputy Commander, Functional Commander (FA), and Maintenance Operations Center (MOC). When extended/additional hours are approved, a minimum of one mechanic and one servicer shall be required. A one hour response time upon notification shall be required. Payment will be calculated based on the arrival time of all workers. An alternate point of contact shall be provided to the COR, MOC and the Contracting Officer in writing

4.12.3. THE CONTRACTOR: Shall provide a minimum of one Contract Manager/Mechanic and one Aircraft Servicer between the hours of 0800-1900 Monday thru Friday and 0800-1800 Saturday and Sunday. A third person (servicer) will be a floater between the hours of 0800-1900 Monday thru Friday and 0800-1800 Saturday and Sunday. The work times for the floating servicers will be determined by the Contract Manager IAW existing workloads. The servicer floater will float for seven (7) hours during the shift Monday thru Friday and five (5) hours on Saturday and Sunday.

4.12.4. THE CONTRACTOR: Shall provide escort assistance (workload permitting) in secure areas to all transient maintenance personnel (military and civilians).

4.12.5. THE CONTRACTOR: Shall provide additional manning as required to ensure performance of tasks as specified in section 1 with government approval.

4.12.6. Holidays.. No work on federal holidays unless authorized by the FC or his or her designated representative. The FC will give 24 hours’ notice if possible, for routine aircraft if work is required on Federal Holidays. When holiday manning is approved, a minimum of one Aircraft Mechanic and one Aircraft Servicer shall be required.

4.13 Records. The contractor shall be responsible for creating, maintaining, and disposing of only those government required records that are specifically cited in this PWS, and applicable Publications and Forms (See appendix B). If requested by the Government, the contractor shall provide the original record, or a reproducible copy of any such record within 5 working days of receipt of the request.

4.13.1. The contractor shall have available the use of a computer, monitor and printer, as well as Local Area Network (LAN) capability to comply with all contract items. The government shall provide computer and related security training as required. The contractor will comply with all federal and local base regulations pertaining to computer use.

SECTION 5

APPENDICES

APPENDIX A

- WORKLOAD ESTIMATES

APPENDIX A-1 - ESTIMATED WORKLOAD / ESTIMATED DECELERATION CHUTE PICK-UP

FREQUENCY

APPENDIX A-2 - ESTIMATED WORKLOAD / NUMBER OF AIRCRAFT ARRRIVING PER MONTH

APPENDIX A-3 - ESTIMATED WORKLOAD / NUMBER OF TIMES OXYGEN SERVICED ON AIRCRAFT

APPENDIX A-4 - ESTIMATED WORKLOAD / ESTIMATED NUMBER OF AIRCRAFT REQUIRED TOWING

APPENDIX A-5 - ESTIMATED WORKLOAD / SPECIAL EVENTS

APPENDIX A-6 - ESTIMATED WORKLOAD / EMERGENCY SERVICES

APPENDIX B

- APPLICABLE PUBLICATIONS AND FORMS

APPENDIX C - GOVERNMENT FURNISHED EQUIPMENT

APPENDIX D - MAPS OF CONTRACTORS WORK AREAS

APPENDIX E - TRAINING (GOVERNMENT SUPPLIED)

APPENDIX A

WORKLOAD ESTIMATES

VARIATION IN WORKLOAD. The quantities of output to be furnished by the contractor as stated in the following attachments are estimates and as such are subject to variations. The supplies, services and prices, are firm within a net variation of plus or minus 20 percent from the estimates stated in attachments A1-A6. If at the end of each three-month period (quarter) the total work, considering complexity, difficulty, and cost of the various outputs in attachments A1-A6 varies above or below 20 percent from the total estimated contract workload, negotiations for an equitable price adjustment may be initiated by either party. Any increase or decrease in price shall be based on the net of all increases or decreases in this workload. Adjustment to the contract price shall be made only for that portion on the total net increase or decrease in excess of 20 percent.

APPENDIX A-1

ESTIMATED WORKLOAD

ESTIMATED DECELERATION CHUTE PICK-UP FREQUENCY (See par. 1.7)

YEAR 2014

MONTH

NUMBER OF PICK UPS

ACFT TYPE

Jan B-52

Feb B-52

Mar B-52

Apr B-52

May B-52

Jun B-52

Jul B-52

Aug B-52

Sep B-52

Oct B-52

Nov B-52

Dec B-52

YEAR 2013

Jan

B-52

Feb

Mar

Apr

May

Jun

Jul

Aug

Sep 85 B-52

Oct

Nov

Dec

YEAR 2012

YEAR 2011

Jan 81 B-52

Feb 74 B-52 Mar 79 B-52

Apr 73 B-52

May 56 B-52 Jun 83 B-52

Jul 56 B-52

Aug 90 B-52 Sep 76 B-52 Oct 69 B-52 Nov 60 B-52 Dec 47 B-52

APPENDIX A-2

ESTIMATED WORKLOAD

NUMBER OF AIRCRAFT ARRIVING PER MONTH

YEAR 2014

YEAR 2013

YEAR 2012

Jul1

YEAR 2011

Jan 72 Feb 68 Mar 99 Apr 59 May 181 Jun 78

Jul 57

Aug 79 Sep 68 Oct 54 Nov 84 Dec 41

APPENDIX A-3

ESTIMATED WORKLOAD

NUMBER OF TIME LIQUID OXYGEN SERVICED ON AIRCRAFT (See para 1.4.3)

1 May

These estimates based on aircraft serviced from Jan 2014 through Dec 2014.

APPENDIX A-4

ESTIMATED WORKLOAD

ESTIMATED NUMBER OF AIRCRAFT REQUIRED TOWING

(See par. 1.4.6)

MONTH

TOW NUMBER

May

Jun

Jul

Aug

Sep

These estimates based on aircraft tows from Jan 2014 through Dec 2014.

APPENDIX A-5

ESTIMATED WORKLOAD

SPECIAL EVENTS

(See par. 4.8)

EVENT

ESTIMATED NUMBER (per year) Open House 50 aircraft

Special Conferences 28 aircraft

Civilian Fly In 15 aircraft

Exercise 05 aircraft

APPENDIX A-6

ESTIMATED WORKLOAD

EMERGENCY SERVICES

(See par. 4.6)

SITUATION

ESTIMATED NUMBER

Accident and Rescue Operations

Civil Disturbances Emergency Landing of Aircraft Natural Disasters Military Peacetime Contingency Operations and Exercises

Wartime Contingency Operations and Exercises

APPENDIX B

APPLICABLE PUBLICATIONS AND FORMS

Publications and forms that apply to the PWS are listed below. The publications and forms have been coded as “M” (mandatory) or “A” (advisory) The contractors obligated to follow those publications or use those forms coded mandatory to the extent specified in other sections of the PWS. The contractors obligated to follow those publications or use those forms coded advisory to the extent necessary to accomplish requirements in the PWS. The appropriate web sites are listed below to obtain all publications and forms listed. Supplements or amendments to listed publications from any organizational level may be issued during the life of the contract. The contractor shall immediately implement those changes in publications. Should a decrease in contract price result, the contractor shall provide a proposal for a reduction in the contract price to the contracting officer. Before implementing any change that will result in an increase in contract price, the contractor shall submit to the Contracting Officer a price proposal within 30 calendar days following receipt of the change by the contractor. The contracting officer and the contractor shall negotiate the change into the contract under the provisions of the contract clause entitled “Changes.” The contractor is required to follow the requirements in AFI 21-101, Para 1.6, “Use of Technical Orders (TO) and Supplements” and Para 1.7, “publications”. The DOD Directives can be located at http://www.dtic.mil/whs/directives/corres/dir2.html. The DOD Instructions can be accessed at http://ftp.cpms.osd.mil/civ_prep/. Publications and forms can be accessed at http://www.e-publishing.af.mil/ for the AFIs, AFOSHSTDs AND AF pubs. The Air Combat Command Supplement (ACCSUPs), can be accessed at https://www.mil.acc.af.mil/accpubs/. The publications and forms for Barksdale AFB Supplements (BSs) and Barksdale AFB Instructions (BAFBI) can be accessed at the 2d Maintenance Group web site. Technical Orders can be obtained as described in para 3.11.1. Failure of the contractor to submit a price proposal within 30 calendar days following receipt of the change entitles the government to performance according to such change at no increase in contract price (unless the time requirement is waived by the contracting officer according to paragraph (c) of the Changes clause).

DOD REGULATIONS AND MANUALS:

Publication Title Advisory (A)

Mandatory (M)

DODD 5500.7 Standards of Conduct M

DODI 3020.37 Continuation of essential DOD Contractor Services M

During Crises DODM 4140.25.M Government Fuel Card Program Management Office M

Vol. II Sec. C16.7 DOD Fleet Card, Air Card, and Sea Card

AIR FORCE REGULATIONS AND MANUALS:

Advisory (A)

Publication Title Mandatory (M) AFI 11-218 Aircraft Operation and Movement On the ground M

Applicable ref-ALL

AFI 21-101 Maintenance Management of Aircraft M

Applicable ref-ALL

AFI21-101 Maintenance Management of Aircraft M

AFGSCSUP Applicable ref-ALL

AFI 21-124 Oil Analysis Program M

(Chap. 3)

AFI 31-501 Personnel Security Program Management M

(Chap. 3,4,5,7,9,10)

AFI 31-601 Industrial Security Program Management M

(Chap. 1-9)

AFI 32-2001 Fire Protection Program M

(Chap.2)

AFI 33-2 Information Assurance Awareness Program M

AFI 33-364 Records Disposition M

AFI 33-360 Air Force Publications and Forms M

Management Program

AFI 64-106 Air Force Industrial Labor Relations Activities M

(Applicable ref-ALL)

AFI 40-102 Tobacco Use in the Air Force M

AFI 90-201 Inspector General Activities M

AFI 90-201 Inspector General Activities M

AFGSC SUP.

BABI AFI 21-501 Crash, Damage or Disable Aircraft Recovery Program M

AFOSH STANDARDS

AFOSHSTD 91-203 Hydrocarbon Fuels M

AFOSHSTD 91- 203 Liquid Nitrogen and Oxygen Safety M

(CHAP. 43

AFOSHSTD 91-203 Chemical Safety M

AFOSHSTD 91-203 Aircraft Flightline and Ground Operations and Activities M

(CHAP. 24)

AFOSHSTD 91-203 Air Force Consolidated Occupational Safety Standard M

Publication Title Quantity

00-5-1 Air Force T.O. System (Web Access)

00-5-1 Air Force T.O. System (Web Access)

AFGSCSUP

00-20-1 Aerospace Equipment Maintenance Inspection, Documentation, Policies, and Procedures 00-20-1 Aerospace Equipment Maintenance Inspection, AFGSCSUP 1 Documentation, Policies,, and Procedures 00-25-172 Ground Servicing of Aircraft and Static Grounding/Bonding

00-105E-9 Aircraft Emergency Rescue Information Fire Protection 1

4T-1-3 Inspection, Maintenance Instructions 1 Storage and Disposition of Aircraft Tires

And Inner Tubes

AFM 91-201 Handling and Maintenance of Explosives 1

42C-1-2 Anti-icing, De-icing and Defrosting 1

Of Parked Aircraft

1T-38A-2-2CL-1 Egress 1

1T-38A-2-2CL-4 Filling/Drawing/Purging Liquid Oxygen System 1

1T-38A-2-5CL-1 Refueling/Defueling Procedures 1

1T-38A-6WC-1 Pre/Basic Postflight Inspection 1

1A-10A-2-12JG-1 Organizational Maintenance Job Guide Servicing

1A-10A-6WC-1 Pre/Post Inspection Workcards 1

1F-15A-2-05JG-00-2 Aircraft General Maintenance 1

1F-15A-2-09JG-00-1 Aircraft Towing 1

1F-15A-6WC-2-4 Recovery Inspection 1

1F-15E-2-12JG-10-2 Servicing, Replenishment , Depletion 1

1F-15E-6WC-1 Combined Pre/Postflight 1

1F-15E-6WC-2-2 Launch Procedures 1

1F-15E-6WC-4 Thruflight 1

1F-16A-2-09JG-00-1 Towing and Taxing 1

1F-16A-2-12JG-00-1 Servicing 1

1F-16A-6WC-1-21 Combined Pre/Postflight, EOR, Thruflight, 1

Launch, Quick Turn, BPO Inspection

Workcards, Ground Handling and Servicing.

APPLICABLE FORMS

FORM NUMBER

TITLE

DD 2026

Oil Analysis

DD 398

Personnel Security Questionnaire

DD 518

Accident Identification Card

AF 15

Employee Safety and Health Record

AF 126

Custodian Request Log

AF 171

Request for Drivers Training

AF 601

Base/Transient Job Control Register

AF 861

Base/Transient Job Control Number Register

AF 1297

Temporary Issue Receipt

AF 1800

Operators Inspection Guide

AF 1806

Operators Inspection Guide (Spec. Vehicle)

AF 2005

Issue/Turn in Request

AF 2583

Request for Personnel Security Action

AF 2586

Unescorted Entry Authorization Certification

AFTO 244

Industrial/Support Equipment Record

AF IMT 726

Transient Aircraft Service Record

AFTO 350

Repairable Item Processing Tag

AFTO 781

Aerospace Vehicle Flight Data Document

AFTO 781A

Maintenance Discrepancy and Work Document

SF 91

Motor Vehicle Accident Report

ACC 145

Lost Tool/Object Report

ACC 146

Missing/Removed Tools and Equipment

APPENDIX C

Government Furnished Equipment

Government controlled equipment:

NOMENCLATURE

SERIAL/STOCK NUMBER

QUANTITY

FL-1D Light Cart

6230-00-527-0631

As required

New Generation Heater (NGH)

4520-01-482-8571

As required

Self Generating Nitrogen Cart 3655-01-463-3338 As required MC-2A Air Compressor (Low)

4310-01-192-0976

As required Fuel Bowser 2330-01-446-5314

As required Aircraft Fire Bottles

N/A

As required A/M32A-95 (Air Cart)

2835-01-213-9272

As required Large Tow Vehicle

As required Deicing truck

1730-00-555-6205

As required Gaseous Oxygen Cart

3655-01-060-0357

As required Follow Me Signs N/A 2 each A/M32A-86 w/DC Pack 6115-01-155-2340 As required Tow vehicle small

As required Mobile staircase vehicle

2 each Liquid oxygen cart

3655-01-245-8410

As required Hydraulic cart

4910-00-947-7124

As required Oil cart

4930-01-276-5885

As required Aircraft maintenance stand B-1

1730-00-390-5618

As required Aircraft maintenance stand B-4

1730-00-294-8883

As required Aircraft maintenance stand B-5

1730-00-294-8884

As required Aircraft maintenance stand C-1

1730-00-395-2781

As required A/M32A-60 Generator

6115-00-420-8486

As required MA-3D Air Conditioner

4120-01-143-1203

As required TTU-223 Hydraulic Test Stand

4920-01-143-1203

As required Aircraft Grounding Wires

As required Aircraft Chocks N/A As required Aircraft Jacks N/A As required Spill Response Trailers N/A

As required

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