LOGNET Final RFP Questions and Answers.pdf

Request for Proposal

Logistics Integration and Weapon Systems Logistics Networking Support (LOGNET)

FA4452-20-R-0011

15 October 2020

Question Number: 1

Question: One of the requirements is for a Secret FCL (minimum). We are considering bidding with a JV. Both partners have TS FCLs, so they can store or generate classified, even though the solicitation says that is not a requirement. The JV does not populate a shared facility (it is a non-populated JV) and therefore does not itself have a FCL (again, both partners do). Would we be eligible to bid as the JV and meet the requirement for the FCL since both partners possess one?

Answer: The Joint Venture is required to hold a Secret FCL at the time of award.

Question Number: 2

Question: Attachment 3 - Addendum_to_FAR_Clause_52.212-1.pdf, page 8, para 2.3.2.3

The six listed items requested as part of Volume III of the IDIQ Proposal includes a Risk Matrix, and a Quality Control Plan. Can the government provide guidance on the requested content for these two items and clarify if each is included in the 25-page limit for Volume III.

Answer: The Government will not provide templates for the Risk Matrix or the Quality Control Plan. Should the offeror identify risks associated with their proposed technical approach, the offeror should refer to para 2.3.2.2 of Attachment 3 for the contents of the Risk Matrix. For the contents of the Quality Control Plan, please refer to Para 4.30.2 of Attachment 1 - LOGNET IDIQ PWS. The offeror is to identify what information is included in this plan and how they will maintain an inspection system for the services under the contract. Both the Risk Matrix and the Quality Control Plan are included in the 25-page limit for Volume III.

Question Number: 3

Question: Reference - Attachment_8_-_Initial_Task_Order_Staffing_and_Pricing_Matrix.xlsx, Tab 7 Staffing Matrix

Tabs 2-6 of Attachment 8 are structured in a way that assumes one labor category can be assigned to each CLIN. Can offerors add rows to Tabs 2-6 to allow for the use of multiple labor categories for each CLIN?

Answer: Yes, offerors can add rows to tabs 2-6 to allow for the use of multiple labor categories for each CLIN.

Question Number: 4

Question: Reference - Attachment_4_-_Addendum_to_FAR_Clause_52.212-2.pdf, page 4, para 2.1.1.1.2.2

The section requests labor category descriptions that show proposed personnel, including key personnel. Can the government confirm that they are not requesting named resources but rather the identification of labor categories and roles on the contract? Also, please confirm that the government is simply asking offerors to identify which positions we designate as Key Personnel.

Answer: Yes, offerors should only provide labor categories proposed for this requirement.

Please do not include individual names. Additionally, the offeror should identify those roles they determine to be key personnel, IAW Para 2.1.1.1.2.2 of Attachment 4.

Question Number: 5

Question: Reference - Attachment_4_-_Addendum_to_FAR_Clause_52.212-2.pdf, page 9, para 2.2.1

The section clearly states that the Staffing Approach, for the Initial Task Order, will not be included in the integrated assessment. However, Table C-1 explains the rating method to determine if the task Order Staffing Approach is "Acceptable" or "Unacceptable." As stated, it seems that an "Unacceptable" rating would have no impact on the evaluation of an offerors proposal. Can the government clarify the intended implication of adjectival ratings provided in Table C-1?

Answer: The Government is currently drafting a response to this question and will post the answer under a separate amendment to the solicitation.

Question Number: 6

Question: Attachment_4_-_Addendum_to_FAR_Clause_52.212-2.pdf, page 9, para 2.2.1

Table 1-B of Attachment 3 indicates a 10 page limit for Volume TO-1 of the LOGNET Initial Task Order Proposal. Section 3.2 of Attachment 3 states that "the specific requirements of the Staffing Approach subfactor are defined in" Attachment 4. Section 2.2.1 of Attachment 4 seems to indicate that offerors simply need to complete Attachment 8 to meet the requirements of a Staffing Approach for the LOGNET Initial Task Order. Does the government also require a 10-page written description of the staffing approach for the initial task order? Or is completion of Attachment 8 sufficient to meet the requirements for the TO-1 Staffing Approach?

Answer: The Government does not require a 10-page written description of the staffing approach for the initial task order; however, the offeror may provide a summary or write-up for the proposal, if determined necessary.

Question Number: 7

Question: Attachment 7 IDIQ_Contract_Labor_Rates_and_Labor_Category_Descriptions.xlsx, Tab 1

Can offerors update Attachment 7 to include columns for the minimum years of experience and minimum education level for each labor category proposed?

Answer: Offerors may add columns to allow for the minimum years of experience and minimum education level for each labor category proposed; however, this information may also be added in the Labor Category Description.

Question Number: 8

Question: Can the government provide an expanded description of "eTools" as used through the solicitation materials? Specifically, we would ask the government to provide a complete listing and description of the eTools applications and their business functionality.

Answer: eTool is a computing device (i.e. rugged and standard laptops, tablets, handheld devices, etc.) used to perform sortie generation activities. Generally speaking the eTool is a Windows 10 standard desktop configuration (SDC) computer that hosts applications for managing Technical Data for a specific weapon system and common computing automation applications.

Question Number: 9

Question: Attachment_14_-_LOGNET_Task_Order_PWS.pdf, page 8, para 3.3

The section states that the contractor will provide a POC and alternate for afterhours support.

Can the government provide any information on numbers of after-hours requirements from historical information?

Answer: The reported number of afterhours support is relatively low and for emergencies only.

Historically, the Government has not tracked this data.

Question Number: 10

Question: Attachment_14_-_LOGNET_Task_Order_PWS.pdf, page 12, para 3.4.2

The section states to provide on-call support during non-duty hours. Can the government provide any information on numbers of after-hours requirements from historical information?

Answer: The reported number of afterhours support is relatively low and for emergencies only.

Historically, the Government has not tracked this data.

Question Number: 11

Question: Attachment_3_-_Addendum_to_FAR_Clause_52.212-1.pdf, page 3 and 8, para1.2 and 2.4.1

Section 1.2 states to “Complete RFP Attachment 10, Past/Present Performance Information Sheet (PPIS) for each contract/task order submitted.” Then in Section 2.4.1. states, “Each offeror shall submit a past performance volume with their proposal, containing past performance information in accordance with the format contained in the Past/Present Performance Information Sheet (PPIS) (RFP Attachment 9).” Can the government please confirm our understanding that we are to provide the information requested in Attachment 10 (PPIS) but can modify the format in accordance with our proposal template and format instructions provided by the government for the entire proposal?

Answer: In accordance with Para 2.4.1 of Attachment 3, each offeror shall submit a past performance volume with their proposal containing past performance information in accordance with the format contained in the Past/Present Performance Information Sheet (PPIS).

Question Number: 12

Question: Attachment_3_-_Addendum_to_FAR_Clause_52.212-1.pdf, page 12, para 2.6.2

The PPIS is listed as a document to be included in Volume VI, Contract Documentation. Does the government want the PPIS in the Past Performance Volume (Volume IV) as well as Volume

VI?

Answer: The PPIS shall be included in Volume IV - Past Performance, not in Volume VI.

Question Number: 13

Question: Attachment_3_-_Addendum_to_FAR_Clause_52.212-1.pdf, page 2 and 8 and 9, para

1.1.1 and 2.4.1 and 2.4.2

In section 1.1.1 it states that all of Volume III Past Performance should be submitted 10 days prior to the proposal due date. (Note - we assume the reference should actually be to Volume IV.) In section 2.4.1 it states that the past performance volume will be submitted with the proposal. Lastly in section 2.4.2 it states only that the PPQs should be submitted 10 days early.

Can the government please clarify if just the PPQs are requested 10 days prior to proposal due date or if all of Volume IV Past Performance is requested early?

Answer: Volume IV - Past Performance is to be submitted with the offeror's proposal. Only PPQs are requested 10 days prior to the proposal due date. Attachment 3 Para 1.1.1 will be updated accordingly and will be posted in a separate amendment.

Question Number: 14

Question: Attachment_14_-_LOGNET_Task_Order_PWS.pdf, page 15, para 3.4.4.2

The PWS identified the need to support modifications and/or enhancements under the G081 umbrella, then identified "to include Flight Following, LEAP, Global Reach, and Dropped Objects as examples." Would the Government provide a complete list of programs that apply under the G081 umbrella?

Answer: Flight Following, LEAP, Global Reach, and Dropped Objects is the list of programs currently supported under the G081 umbrella, but we maintain flexibility to ensure new requirements are also considered.

Question Number: 15

Question: Attachment_14_-_LOGNET_Task_Order_PWS.pdf, page 15, para 3.4.4.3

Would the Government provide the expected number of SCRs per year for the applicable programs (applications)?

Answer: Historically, G081 has processed 250-350 SCRs per year. Having just completed a five-year long system migration from mainframe computing to SQL servers, we have no data whether or not that number will change.

Question Number: 16

Question: Attachment_14_-_LOGNET_Task_Order_PWS.pdf, page 15, para 3.4.4.4

Would the Government indicate the expected number of reports to be developed per year?

Answer: The expected number of reports would be equivalent to the number of SCRs (historically 250-350 per year) that require programming development and implementation--all software development requires detailed documentation from start to finish enabling sustainment of software. The reports may also be used for peer reviews to ensure software is safe, secure, and network ready.

Question Number: 17

Question: Attachment_14_-_LOGNET_Task_Order_PWS.pdf, page 15, para 3.4.4.5

Would the Government indicate the expected number of reports to be developed per year?

Answer: The expected number of reports would be equivalent to the number of SCRs (historically 250-350 per year) that require programming development and implementation--all software development requires detailed documentation from start to finish enabling sustainment

Question Number: 18

Question: Attachment_14_-_LOGNET_Task_Order_PWS.pdf, page 15, para 3.4.4.5

Would the Government indicate the expected number of reports to be developed per year?

Answer: The expected number of reports would be equivalent to the number of SCRs (historically 250-350 per year) that require programming development and implementation--all software development requires detailed documentation from start to finish enabling sustainment

Question Number: 19

Question: Attachment_14_-_LOGNET_Task_Order_PWS.pdf, page 15, para 3.4.4.11

Would the Government identify the specific Internet/Intranet application programs for this area?

Answer: Global Reach Logistics application is the most prominent application in this area; also included are Logistics Evaluation Assurance Program (LEAP), Jira. Additional new applications include progressive web-app for the virtual forms effort and interconnection with S1000D interactive electronic technical manual (IETM).

Question Number: 20

Question: Attachment_14_-_LOGNET_Task_Order_PWS.pdf, page 23, para 3.5.2.2.4.1

Request the Government clarify the activities expected to "manage" the AMC/A4 WLAN Program. Is the WLAN equipment at all locations provided by the Government as GFE?

Answer: “Manage” is defined as working with sortie generations personnel reporting WLAN connectivity troubles, performing initial troubleshooting, gathering pertinent required information to submit a Trouble Ticket to the proper repair center as well as collaborate with AMC/A6 WLAN and other WLAN SME’s on WLAN issues that affect our sortie generation user group. Additionally, manage includes work with any other WLAN issues that affect the sortie generation user group and performing Signal Surveys and connectivity tests as required for all sortie generation activity areas using GFE. All WLAN equipment is GFE.

Question Number: 21

Question: Attachment_14_-_LOGNET_Task_Order_PWS.pdf, page 6, para 3.2

Is there any requirement for after hour support as addressed under other Interoperability Functions in the PWS?

Answer: After hours support is required under Interoperability Function 1; however, the number of support hours is relatively low and for emergencies only. Historically, the Government has not tracked this data.

Question Number: 22

Question: Attachment_3_-_Addendum_to_FAR_Clause_52.212-1.pdf, page 14, para 3.2.3

Other sections reference rounding to the nearest penny. Can the government confirm that they want all monthly (unit) and extended costs rounded to the nearest penny or dollar?

Answer: In accordance with Para 3.2.3 of Attachment 3, all unit and extended prices provided in Attachment 8 – Initial Task Order Staffing & Pricing Matrix shall be rounded to the nearest dollar. Total amount prices shall be divisible by the unit of measure. Also, in accordance with Para 2.5.6, all pricing provided in Attachment 7–IDIQ Contract Labor Rates and Labor Category Description shall be rounded to the nearest penny.

Question Number: 23

Question: Attachment_7_IDIQ_Contract_Labor_Rates_and_Labor_Category_Descriptions.xlsx

The PWS Section 4.2 cites numerous CONUS and OCONUS performance locations. However, the government does not provide guidance for offerors to propose location-specific labor category rates for the affected tasks. Will the government please provide a set of assumptions or standard costs that should be factored into the rates specifically for OCONUS locations (e.g., travel (one way/round trip; transient time, housing, subsistence, education, cost of living, home leave travel, relocation).

Answer: The offeror should identify what costs will be incurred for performance specific to OCONUS locations and this information should be reflected in proposal pricing. For location-specific labor rates, this can be identified in the pricing sheet per labor category as the offeror deems appropriate.

Question Number: 24

Question: In reference to Attachment 9 & 10, “The offeror is required to submit the PPQs to the Points of Contact listed in the PPIS which include the Contracting Officer. Since the PPQs are geared toward performance, we received feedback from our Contracting Officer requesting that the Program Manager complete the PPQ not Contracting Officer. Can the Government please advise on if the Contracting Officer is required to complete the PPQ or should they submit and reference that the Program Manager completed the PPQ?”

Answer: In accordance with Attachment 3 para 2.4.2, the POCs listed in the PPIS should represent the individual(s) most knowledgeable about the offeror’s performance on the identified contract or program, such as the following: (1) Contracting Officer’s Representative; (2) Program/Project Manager; (3) Contracting Officer.

Question Number: 25

Question: Would the government please provide additional performance metrics such as number of users supported at each location, number of trouble tickets and tier at each location, etc? Alternatively, would the government provide historical staffing levels for each location?

Answer: The information available is provided below under the Historical Annual LOGNET Workload Hours.

Question Number: 26

Question: Table 2 A4 LOGNET Devices and Servers includes 1,802 non-sensitive items that the contractor shall provide support for. What are non-sensitive items?

Answer: Non-sensitive items include other assigned equipment such as phones, monitors, mice, keyboards, etc.

Question Number: 27

Question: Please provide historical System Change Request (SCR) information. (number of SCRs, average time to complete)

Answer: Historically, G081 has processed 250-350 SCRs per year. The average time to complete an SCR would not show a clear picture of the complexity associated with each SCR as completion could vary from a quick 1-hour fix to hundreds of hours to fix.

Question Number: 28

Question: Are any major System enhancements anticipated?

Answer: Having just completed a five-year long system migration from mainframe computing to SQL servers, we continue to sustain that effort and changes that may come as result of implementation and use. We also continue to assess capability gaps associated with the Air Force single maintenance information system that builds on G081 as the baseline system.

Question Number: 29

Question: Attachment 4, pg. 4, paragraph 2.1.1.1.2.1. Please confirm that the approach must only correlate labor categories to PWS paragraphs 3.2.1, 3.3.1, 3.4, and 3.5

Answer: Attachment 4 is currently being amended to reflect the approach should correlate labor categories to PWS paragraphs 3.2.1, 3.3, 3.4, and 3.5

Question Number: 30

Question: Attachment 14, pg. 9, paragraph 3.3.1.1. It states, “Manage … and be responsible for the technical administration and operational monitoring of functional end user device and centrally managed servers in A4PI and the servers in the field noted in Task Area 1.” It then states Table 2 approximates the number of servers the contractor will be responsible for under Task 2. Table 1 in Task Area 1 shows 36 servers at support locations and Table 2 in Task 2 shows 23 servers. Is the total number of servers supported under Task 2 23 or 59?

Answer: Task 1 is approximately 33 servers and Task 2 is approximately 23 servers for a total of approximately 56 servers being supported. Attachment 14, Table 1 has been updated to reflect the numbers above.

Question Number: 31

Question: Attachment 14, pg. 25, paragraph 4.1. Since there are multiple Places of Performance, will the Government identify which task areas are performed at each place of performance?

Answer: All locations identified in Table 2 are fall under Task 1. Locations in PACAF are centrally managed out of Hickam and locations in USAFE are centrally managed out of Ramstein. Task 2, 3, 4, 5, 7, 8, 9, 10, and 11 have historically been located and managed at Scott AFB. Task 6 is at Oklahoma City and Task 12 is managed by the Contractor at a facility of their choosing.

Question Number: 32

Question: Will government provide a basis of estimate or historical workload?

Answer: Please see information below regarding the Annual Historical Workload Hours.

Question Number: 33

Question: Are proposals expected to provide a response to Interoperability Functions 3 & 4? If so, can the government provided the evaluation criteria for those areas?

Answer: Yes. Please refer to Attachment 4, para 2.1.1.1.1 and para 2.1.1.1.2 for measures of merit applicable to Interoperability Functions 3 & 4.

Question Number: 34

Question: Given that this is a 5 year contract. Would the government consider changing the Recency requirement for Past Performance to 5 years?

Rational:

a. Three year Past Performance only allows the incumbent contractor to cite this work in their past performance. Five years allows the prior contractors/subcontractors to use their work under the previous contract as past performance as well

b. The SBA changed the qualification criteria for this NAICS 541512 Computer Systems Design Services, Size Standard: $30 million annual receipts to be receipts over the past 5 years. Thus if the SBA allows a 5 year period to qualify for the NAICS Small Businesses should be allowed to use past performances used in qualifying for the NAICS to compete for work awarded under the

NAICS.

Answer: The Government is currently drafting a response to this question and will post the answer under a separate amendment to the solicitation.

Question Number: 35

Question: 52-212-1 Section 1.2.7 states, "Each volume must include a title page, which includes: a) Solicitation Number; b) Name, address, telephone number(s), and email address of the offeror." Will the government please confirm that a Title Page is to be included in Volume 1 Cover Letter and Volume 2 Executive Summary?

Answer: Only one cover letter is necessary for the proposal and not required for Volume II Executive Summary.

Question Number: 36

Question: Ref Attachment 1 - LOGNET IDIQ PWS: Does (or will) the G081 system reside within DISA's NIPRNet/SPRNET/JWICS DISN, Air Force's AFNET, or a silo'ed network PIT (Platform Information Technology)?

Answer: G081 currently resides within the DISA NIPRNet.

Question Number: 37

Question: Ref Attachment 1 - LOGNET IDIQ PWS:

How many existing WANs/LANs exist? Are there any current Cloud-integrated systems within G081? What kind of consolidation efforts should the contractor expect to implement? How many different Security Categorizations are involved in this effort?

Answer:

A) There is only one LAN, AFNET.

B) G081 currently integrates one Cloud-integrated system (ILS-S)

C) The Government does not anticipate any consolidation efforts at this time.

D) One, unclassified.

Question Number: 38

Question: Ref Attachment 1 - LOGNET IDIQ PWS: In accordance with the Risk Management Framework methodology, what organization or individual will be designated as the Authorizing Official?

Answer: DISA is the Authorizing Official.

Question Number: 39

Question: Ref Attachment 1 - LOGNET IDIQ PWS: Can the Government please specify which “Government financial systems” are utilized (re: Section 3.5.3.1)?

Answer: Defense Enterprise Acquisition Management Systems (DEAMS)

Question Number: 40

Question: Ref Attachment 1 - LOGNET IDIQ PWS: Will the contractor need to develop, implement, maintain, and/or provide a Security Control Implementation Plan (SCIP) per NIST

Answer: It is not anticipated that the contractor will need to develop, implement, maintain, and/or provide a Security Control Implementation Plan (SCIP) per NIST 800 at this time.

Question Number: 41

Question: Ref Attachment 1 - LOGNET IDIQ PWS: What 3rd party system(s) (outside the accreditation boundary) will be connected to the G081 system and/or share data with? If so, are there any Interconnection Security Agreement(s) (ISAs) and/or Interface Control Document (ICD) for current or future connections that allow user interface or data transfers?

Answer: G081 will not interface with any systems that could impact the accreditation boundary, unless directed by Senior Air Force or DoD leadership.

Question Number: 42

Question: Ref Attachment 1 - LOGNET IDIQ PWS: What are the specific accreditation boundaries of the G081 system?

Answer: G081 accreditation boundaries do not impact LOGNET.

Question Number: 43

Question: Ref Attachment 1 - LOGNET IDIQ PWS: What current Server infrastructure is in place? Virtual Environment? What technologies (hardware/software) are employed for VDI or virtual servers?

Answer: Physical and Virtual using Hyper-V.

Question Number: 44

Question: Ref Attachment 1 - LOGNET IDIQ PWS: Will implementation of a DISA Defense Mobility Unclassified Capability (DMUC) approved Mobile Device Manager (MDM) or a similar mobile device solution be part of the system accreditation boundary?

Answer: If DISA and the AF approve a mobile device solution, G081 does not reject access as long as proper credentials are presented for access.

Question Number: 45

Question: Ref Attachment 1 - LOGNET IDIQ PWS: Will wireless be part of the accreditation boundary and will encryption (hardware or software) requirements be part of the SOW?

Answer: G081 makes no restriction to access based on wired or wireless connection granted the access is thru DISA/AF approved resources.

Question Number: 46

Question: Ref Attachment 14 ‐ LOGNET Task Order PWS: Can the Government please provide Historic Volume of Tickets for Tasks 1?

Answer: Please reference Historical Monthly Ticket Information provided below.

Question Number: 47

Question: Ref Attachment 14 ‐ LOGNET Task Order PWS: Can the Government please provide Historic Volume of Tickets for Tier 1, 2, and 3?

Answer: Tickets are accomplished by Task area not tiers. Please reference Historical Monthly Ticket Information provided below.

Question Number: 48

Question: Ref Attachment 14 ‐ LOGNET Task Order PWS: Can the Government provide the definition or contents/composition of "Non-Sensitive Items" referenced in Table 2?

Answer: Non-sensitive items include other assigned equipment such as phones, monitors, mice, Question Number: 49

Question: Ref Attachment 14 ‐ LOGNET Task Order PWS: Can the Government provide data on the number and nature of the tickets opened in the past 30 days?

Answer: Please reference Historical Monthly Ticket Information below. The Government is not providing information for tickets opened in the past 30 days as it does not give a true representation of the nature of all tickets.

Question Number: 50

Question: Ref Attachment 14 ‐ LOGNET Task Order PWS: Is the Government providing the tracking application or are they expecting the contractor to provide it? Can we get a list of current assets in the system? What is the accuracy of the data? Will an end to end audit be performed as part of transition?

Answer: Tracking of the booth assets is provided by the contractor. Assets are audited before and after each event movement. Assets include (but are not limited to) the following:

G081 Booth Items QTY Item

2 Side Desks 1 Center Desk 2 Side Desk Magnet Signs 1 CenterDesk Magnet Sign 2 Flooring 2 Monitor Stands 2 55" Monitors 2 Side Display Stands 2 Side Display Stand Screen 1 Center Display Stand 1 Center Display Stand Screen 9 Center Display Lights 4 Chairs 3 Powerstrips

Question Number: 51

Question: Ref Attachment 14 ‐ LOGNET Task Order PWS: In Task 7 and 8, Can the Government please clarify synopsis of the system to be enhanced/replaced as well as the objectives of these enhancements/replacements in regard to software development;

“requirements … to document / design documentation"

Answer: The databases within Task 7 and Task 8 are generic databases that has different, specific functions. Enhancements are typically system improvements as needed.

Question Number: 52

Question: Ref Attachment 14 ‐ LOGNET Task Order PWS: In Table 2 Re: “Printers” -Are they currently covered under manufacturer maintenance agreements? “Non-sensitive Items” -What does this consist of?

Answer:

A) Printers are covered under maintenance agreements.

B) Non-sensitive items include other assigned equipment such as phones, monitors, mice, Question Number: 53

Question: Ref Attachment 14 ‐ LOGNET Task Order PWS: Is the Government using the standard industry definitions for Tier 1, 2 and 3?

Answer: Yes.

Question Number: 54

Question: Ref Attachment 14 ‐ LOGNET Task Order PWS: Does LOGNET reside on NIPR only or is it duplicated on SIPR?

Answer: LOGNET is not a system or application and as such does not ride on NIPR or SIPR;

however, applications LOGNET could potentially manage do ride on NIPR or SIPR. Typically, they are not duplicated.

Question Number: 55

Question: Our team has very robust support processes. In addressing the page limit for the proposal can we attach reference documents to the proposal? If we attach reference documents, are they counted toward the page limit or can they be in addition to?

Answer: Reference documents can be attached to the proposal; however, they will count towards the page limit.

Question Number: 56

Question: Please clarify the classified component of the PWS…

a. Are the clearances required in the event support of an unclassified system is required in a classified environment?

b. Are there classified applications that require specific support?

c. Are there classified networks that fall under this PWS?

Answer:

Yes to all of the above. In accordance with Attachment 1, para 4.12.1 a minimum of a SECRET Security Clearance is required.

Question Number: 57

Question: Does the government anticipate a surge or overall increase in work effort for the next contracting period over the current contract in place?

Answer: The Government is not anticipating an increase in overall work effort.

Question Number: 58

Question: Would the Government please consider a 2 week extension for RFP due date?

Answer: Due to the needs of the Government, we are not able to grant a two-week extension.

However, the proposal submission due date has been extended to 1000, CST on Monday, 2 November.

Question Number: 59

Question: Ref Attach 3 . Para 2.4.1 Will the Government allow the format of Attachment 10, PPIS, for Volume IV, Past Performance, to be in a chart/table format?

Answer: No, offerors must use the template provided.

Question Number: 60

Question: Ref Attachment 14, para 3.2.1.5.11 Would the Government please provide the monthly average number of trouble tickets?

Answer: Please reference Historical Monthly Ticket Information below.

Question Number: 61

Question: Ref Attachment 14, para 3.2.1.5.11 Would the Government please provide a sample of the Enterprise IT Performance Metrics Report?

Answer: The AF is using BMC Remedy for trouble ticket Reporting and standard reports.

Question Number: 62

Question: Ref Attachment 14, para 3.3.1.11 Would the Government please provide the monthly average number of trouble tickets?

Question Number: 63

Question: Ref Attachment 14, para 3.4.2.5 Would the Government please provide the monthly average number of trouble tickets?

Question Number: 64

Question: Ref Attachment 14, para 3.5.4 How will this task area change within the COVID environment?

Answer: The Government does not anticipate management of the tradeshow assets to change.

However, the number and frequency of tradeshows attended may change due to COVID restrictions.

Question Number: 65

Question: Ref Attachment 14, para 3.3.3.3 How many unclassified and classified VTCs occur during a typical week?

Question Number: 66

Question: Ref Attachment 14, para 3.3.1.11 Would the Government please provide a sample of the A4 Metrics Report?

Answer: The AF uses BMC Remedy and standard reports

Question Number: 67

Question: Ref. Attachment 14 PWS section 4.12, Attachment 1 PWS section 4.22 and Attachment 8 CLIN X001 – Phase In - Provides conflicting Phase/Transition-in period duration.

Can the government please confirm that the transition-in period is for 2 months instead of the 30 days as referenced in the IDIQ PWS and TO Pricing Sheet?

Answer: The phase-in includes a 60 day phase-in for OCONUS and a 30 day phase-in for

CONUS.

Question Number: 68

Question: Is the contractor required to possess a Facility Clearance?

Answer: Secret Facility Security Clearance is required at the time of award.

Question Number: 69

Question: If the contractor does not possess a Facility Clearance, will the U.S Air Force serve as a sponsor for the contractor to obtain a Facility Clearance?

Answer: At this time, the Government will not sponsor a contractor.

HISTORICAL MONTHLY TICKET INFORMATION

The following depicts historical average number of tickets by task area for performance of LOGNET requirements. The Government assumes no liability for the accuracy of this data.

This data IS NOT to be interpreted as the number of tickets that an offeror should base a proposal on; the information is offered for representational purposes only. An offeror shall independently develop their staffing approach to meet task requirements and shall be solely responsible for determining costs to successfully perform task requirements.

Historic LOGNET Average Monthly Tickets for Task Order 0001

Task Area Average Monthly Tickets

1 1800 Using BMC Remedy

2 467 Using BMC Remedy

3 55 Using BMC Remedy

4 55 Using BMC Remedy

4 6 VTC Classified using BMC Remedy

4 2 VTC Unclassified using BMC Remedy

6 60 using JIRA

HISTORICAL ANNUAL LOGNET WORKLOAD HOURS

The following depicts historical annual workload hours expended for performance of LOGNET requirements. The Government assumes no liability for the accuracy of this data.

This data IS NOT to be interpreted as the number of hours that an offeror should propose; the information is offered for representational purposes only. An offeror shall independently develop their staffing approach to meet task requirements and shall be solely responsible for determining costs to successfully perform task requirements.

Historic LOGNET Annual Workload Hours for Task Order 0001

Task Area Task Description Hours

1 Technical Support Services for Sortie Generation 52,640

2 Technical Support Services 13,160

3 Information Technology Equipment Custodian (ITEC) Support 1,880

4 Executive Communication and Presentation System Maintenance and Support 1,880

5 G081 Management, Support and Training 13,160

6 G081 Functional Assistance Office (FAO) Support 7,520

7 Programming Support 7,520

8 G081 Software/Database Enhancement and Management No data available

9 G081 Program Management 15,040

10 Technical Data and Technology Management 3,760

11 Financial Management 1,880

12 Exhibit and Tradeshow Assets Management No data available

Total Historic Annual Hours 118,440