FA3016-14-T-0047-0002.pdf

0010495394

AMENDMENT OF SOLICITATION/MODIFICATION OF CONTRACT

Except as provided herein, all terms and conditions of the document referenced in Item 9A or 10A, as heretofore changed, remains unchanged and in full force and effect.

15A. NAME AND TITLE OF SIGNER (Type or print)

30-105-04EXCEPTION TO SF 30

APPROVED BY OIRM 11-84

STANDARD FORM 30 (Rev. 10-83)

Prescribed by GSA

FAR (48 CFR) 53.243

The purpose of this Amendment is to provide reponses to submitted questions and revise the PWS. The hour and date proposals are due remains unchanged to 12 August 2014/12 noon (CST). All offerors are reminded "Failure to acknow ledge receipt of this amendment may result in rejection of your offer".

POC: Ronin Walker, 210-808-6150, ronin.w alker.civ@mail.mil

1. CONTRACT ID CODE PAGE OF PAGES

J 1 13

16A. NAME AND TITLE OF CONTRACTING OFFICER (Type or print)

16C. DATE SIGNED

BY 04-Aug-2014

16B. UNITED STATES OF AMERICA15C. DATE SIGNED15B. CONTRACTOR/OFFEROR

(Signature of Contracting Officer)(Signature of person authorized to sign)

8. NAME AND ADDRESS OF CONTRACTOR (No., Street, County, State and Zip Code) X FA3016-14-T-0047

X 9B. DATED (SEE ITEM 11)

22-Jul-2014

10B. DATED (SEE ITEM 13)

9A. AMENDMENT OF SOLICITATION NO.

11. THIS ITEM ONLY APPLIES TO AMENDMENTS OF SOLICITATIONS

X The above numbered solicitation is amended as set forth in Item 14. The hour and date specified for receipt of Offer is extended, X is not extended.

Offer must acknowledge receipt of this amendment prior to the hour and date specified in the solicitation or as amended by one of the following methods:

(a) By completing Items 8 and 15, and returning 1 copies of the amendment; (b) By acknowledging receipt of this amendment on each copy of the offer submitted;

or (c) By separate letter or telegram which includes a reference to the solicitation and amendment numbers. FAILURE OF YOUR ACKNOWLEDGMENT TO BE

RECEIVED AT THE PLACE DESIGNATED FOR THE RECEIPT OF OFFERS PRIOR TO THE HOUR AND DATE SPECIFIED MAY RESULT IN

REJECTION OF YOUR OFFER. If by virtue of this amendment you desire to change an offer already submitted, such change may be made by telegram or letter, provided each telegram or letter makes reference to the solicitation and this amendment, and is received prior to the opening hour and date specified.

12. ACCOUNTING AND APPROPRIATION DATA (If required)

13. THIS ITEM APPLIES ONLY TO MODIFICATIONS OF CONTRACTS/ORDERS.

IT MODIFIES THE CONTRACT/ORDER NO. AS DESCRIBED IN ITEM 14.

A. THIS CHANGE ORDER IS ISSUED PURSUANT TO: (Specify authority) THE CHANGES SET FORTH IN ITEM 14 ARE MADE IN THE

CONTRACT ORDER NO. IN ITEM 10A.

B. THE ABOVE NUMBERED CONTRACT/ORDER IS MODIFIED TO REFLECT THE ADMINISTRATIVE CHANGES (such as changes in paying office, appropriation date, etc.) SET FORTH IN ITEM 14, PURSUANT TO THE AUTHORITY OF FAR 43.103(B).

C. THIS SUPPLEMENTAL AGREEMENT IS ENTERED INTO PURSUANT TO AUTHORITY OF:

D. OTHER (Specify type of modification and authority)

E. IMPORTANT: Contractor is not, is required to sign this document and return copies to the issuing office.

14. DESCRIPTION OF AMENDMENT/MODIFICATION (Organized by UCF section headings, including solicitation/contract subject matter where feasible.)

10A. MOD. OF CONTRACT/ORDER NO.

2. AMENDMENT/MODIFICATION NO. 5. PROJECT NO.(If applicable)

6. ISSUED BY

3. EFFECTIVE DATE

04-Aug-2014

CODE

502 CONS CL (FA3016)

2250 ENGINEER STREET, BUILDING 4196

JBSA FT SAM HOUSTON TX 78234-7584

FA3016 7. ADMINISTERED BY (If other than item 6)

4. REQUISITION/PURCHASE REQ. NO.

CODE

See Item 6

FACILITY CODECODE

EMAIL:TEL:

FA3016-14-T-0047

SECTION SF 30 BLOCK 14 CONTINUATION PAGE

SUMMARY OF CHANGES

SECTION SF 30 - BLOCK 14 CONTINUATION PAGE

The following have been added by full text:

RESPONSES TO QUESTIONS

Responses to Questions for FA3016-14-T-0047

1) Who is the incumbent?

RESPONSE: Shiloh Services, Inc.

2) Is the incumbent eligible to re-bid?

RESPONSE: Yes.

3) Is the incumbent well-liked?

RESPONSE: The incumbent is currently meeting all requirements.

4) How many people work on this contract (specifically, # of drivers per shift)?

RESPONSE: 14 Full Time Employees and 8 Part Time Employees. The vehicle operators work flex hours depending on the current and future missions.

5) Will there be a site walk? If not, can one be arranged?

RESPONSE: A site visit will not be conducted. Vendors should be able to sufficiently quote on the

RFQ package in accordance with the PWS.

6) Can the 10 page limit be expanded to better cover details of the staffing, management and QCP?

RESPONSE: The page limit for the Technical Approach changed to 20 pages (Amendment 0002).

7) Is the required work schedule for personnel 0600-2300 and 2300-0600?

RESPONSE: The Warrior Transition Battalion Transportation operates 24/7, 365 days a year. The

Project Manager is responsible for planning the vehicle operators work schedule depending on the missions scheduled.

8) How many FTE and part time employees are used solely for this contract?

RESPONSE: See response to Question #4.

9) Are there any scheduled routes and if so how many and when do they operate?

RESPONSE: There is a continuous shuttle service for Soldiers that are assigned or attached to the WTB.

There are also 3 daily shuttle times to and from Joint Base San Antonio Fort Sam Houston Post

Exchange. The times are 0900, 1300, and 1700 with pick-up one (1) hour after drop off.

10) Are these vehicles used by anyone else other than the WW and their families?

RESPONSE: The Government Vehicles are primarily used by contract employees. The WTB Staff will sometimes request to use a government vehicle through the WTB Transportation Dispatch office.

11) What is the contractor’s responsibility in staffing the dispatch office?

RESPONSE: The Project Manager is responsible to staff the dispatch office.

12) How far in advance are trips scheduled (i.e. does the contractor know a day ahead of the transportation requirements to schedule the appropriate number of vehicle operators)?

RESPONSE: Trips, medical appointments, and missions are normally coordinated at least 24 hours in advance.

13) What do the “Estimated Annual Hours of Operation” included? Does this include the manager? Is this all hours paid or only productive hours?

RESPONSE: The price for service is invoiced once. The price is the same amount every month.

14) Please provide historical averages for bus transportation?

RESPONSE: Bus transportation averages approximately 6 times a month for trips and special events.

15) Does the vehicle operators wait for clients taken for appointments or do they continue with other operations and come back to pick up the clients?

RESPONSE: No, the vehicle operator does not to wait for Soldiers during their medical appointments.

16) Is there a site visit/pre-proposal conference scheduled?

RESPONSE: See response to Question #5.

17) Ref. PWS 1.1. Description of Services. As the term “casual uniforms” can be open to a wide range of interpretations, are there any uniform requirements such as company name/logos, uniform type, footwear, etc.?

RESPONSE: Vehicle operators must present a very professional appearance and be easy to identify during pick up times at crowded events. See revision of PWS para 1.1 (Amendment 0002).

18) Ref. PWS 1.2.7. Vehicle Operator. Given the presumed high number of disabled customers the WTB

Transportation Vehicle Operators will have, how many of the 19 assigned vehicles are designated as

ADA transport vehicle? Is the 44 Passenger Bus an ADA vehicle?

RESPONSE: There are 5 designated ADA vehicles in the WTB fleet. The 44 passenger bus is not an

ADA vehicle.

19) Ref. PWS 1.2.11. Training and Appendix C.

a. As there is only a Firm-Fixed Price CLIN listed in Schedule B, how does the Government intend to reimburse the contractor for orientation and required training?

RESPONSE: References to “Appendix C” have been deleted from 1.2.9 and 1.2.11

(Amendment 0002). Mandatory training as directed by the COR is provided and paid for by the government.

b. Being that this is a 24/7 operation, how does the Government intend to provide training to employees that may work a night shift?

RESPONSE: The majority of required training will be done on a government computer. There will be times where training will have to be conducted in a classroom environment. There will be different times and locations for contract employees working the night shift to accomplish this trainng.

20) Ref PWS 1.2.9. Computer/Administrative Skills and 1.2.11. Training. Please provide a list of all training courses required as Appendix C actually contains data relevant to the Dispatch Office Inventory

List versus required training.

RESPONSE: HIPAA training, Individual Awareness Training, Security Awareness, and SHARP training. These are annual requirements provided and paid for by the government.

21) Ref. PWS 1.2.16. Common Access Cards. Does the Government provide a designated training computer for all employees to conduct the required online training or do all employees use both or either of the Dispatcher’s or Program Manager’s computers?

RESPONSE: Yes, there are 2 computers available for use in the dispatch office.

22) Ref. PWS 1.2.17. Phase-In.

c. Is the contractor’s cost to perform during the 14-Day Phase-In period included in the 12 month base year pricing (CLIN 0001)?

RESPONSE: Phase-in cost is not separately priced.

d. Does the Government intend to include a separate Phase-In CLIN?

RESPONSE: No

23) Ref. Collective Bargaining Agreement (CBA).

e. Was a union representing employees prior to the current contract or did union representation begin with the current service-provider’s contract?

RESPONSE: No

f. When was this CBA first ratified and incorporated into the current contract?

RESPONSE: The CBA was effective August 22, 2012 and incorporated in to the current contract on October 1, 2012.

SECTION SF 1449 - CONTINUATION SHEET

The following have been modified:

ADDENDUM TO FAR 52.212-1

ADDENDUM TO FAR 52.212-1 INSTRUCTIONS TO OFFERORS - COMMERCIAL ITEMS

1. This Requirement is solicited and awarded as a commercial item under procedures of FAR Part 12, “Acquisition of Commercial Items”, and under FAR Part 13.5, “Test Program for Certain Commercial Items”.

2. Questions regarding this Request for Quote are to be in writing and directed ONLY to the 502d Contracting

Squadron personnel, all questions must be submitted by 12:00 PM CST Tuesday, 29 July 2014. Questions or discussions with other contractors and other than contracting Government personnel may render a quote invalid.

3. Quoting Requirements and Award Information.

4. Period for acceptance of offers. The offeror agrees to hold the prices in its offer firm for 60 calendar days from the date specified for receipt of offers, unless another time period is specified in an addendum to the solicitation.

Submittal shall provide all information and all fill-ins required in the below clause and provisions:

52.212-2 -- Evaluation -- Commercial Items (Jan 1999)

52.212-3 -- Alt I. (Apr 2011) --Offeror Representations and Certifications -- Commercial Items (Apr

2012)

52.219-1 Alternate I (April 2011)-- Small Business Program Representations. (Apr 2012)

52.219-28-- Post-Award Small Business Program Rerepresentation (APR 2012)

52.222-22-- Previous Contracts and Compliance Reports (Feb 1999)

5. Submit Past Performance Information/Questionnaires no later than 12:00PM CST Tuesday, 5 August 2014.

6. Submit Quotes no later than 12:00PM CST Tuesday, 12 August 2014. Submit via email to:

ronin.walker.civ@mail.mil AND charles.d.rhea.civ@mail.mil. Late quotes will not be considered.

7. The 502d Contract Specialist for this requirement is Mr. Ronin Walker, (210) 808-6150, ronin.walker.civ@mail.mil

8. The Contracting Officer for this requirement is Mr. Charles D. Rhea (210) 221-3736 or email at charles.d.rhea.civ@mail.mil

QUOTE PREPARATION INSTRUCTIONS

mailto:ronin.walker.civ@mail.mil mailto:charles.d.rhea.civ@mail.mil mailto:ronin.walker.civ@mail.mil mailto:charles.d.rhea.civ@mail.mil

A. To assure timely and equitable evaluation of quotes, offerors must follow the instructions contained herein.

Offerors are required to meet all solicitation requirements, including terms and conditions, representations and certifications, and technical requirements, in addition to those identified as evaluation factors or subfactors.

Offerors must clearly identify any exception to the solicitation terms and conditions and provide complete accompanying rationale. The contracting officer has determined there is a high probability of adequate price competition in this acquisition.

The response shall consist of three (3) separate parts:

o Part I - Price o Part II - Technical Approach o Part III - Past Performance Information

B. Specific Instructions:

1. PART I – PRICE - Submit one (1) electronic copy

(a) This section is to assist you in submitting pricing data that is required to evaluate the reasonableness of your proposed price. Compliance with these requirements is mandatory and failure to comply may result in rejection of your quote. Note that unrealistically low or high-proposed costs or prices, initially or subsequently, may be grounds for eliminating a quote from competition either on the basis that the offeror does not understand the requirement or has submitted an unrealistic quote. Additionally, unbalanced pricing poses an unacceptable risk to the Government and may be a reason to reject an offeror’s quote. Offers should be sufficiently detailed to demonstrate their reasonableness. The burden of proof for credibility of proposed prices rests with the offeror.

(b) Complete blocks 12, 17, and 30a-c of the RFQ Section A, SF1449.

(c) Insert proposed unit and extended prices in Section B for each Contract Line Item Number (CLIN) or

Sub CLIN (SCLIN), including all option periods. All dollar amounts provided shall be rounded to the nearest dollar.

The extended amount must equal the whole dollar unit price multiplied by the number of units. The quote(s) must be submitted for a Base plus four (4) option years.

(d) Information beyond that required by this instruction shall not be submitted, unless you consider it essential to document or support your price position. All information relating to the proposed price, including all required supporting documentation must be included in the section of the quote designated as the Price volume.

Under no circumstances shall this information and documentation be included elsewhere in the quote.

2. PART II – TECHNICAL APPROACH - Limited to no more than __20__ pages. Submit one (1) electronic copy

The Technical Approach should be specific and complete. Legibility, clarity, and coherence are very important.

Your responses will be evaluated against the Technical subfactors defined in 52.212-2, Evaluation—Commercial

Items. Using the instructions provided below, provide as specifically as possible the actual methodology you would use for accomplishing/satisfying these subfactors. All the requirements specified in the solicitation are mandatory. By your quote submission, you are representing that your firm will perform all the requirements specified in the solicitation. It is not necessary or desirable for you to tell us so in your quote. Do not merely reiterate the objectives or reformulate the requirements specified in the solicitation.

(a) Subfactor 1 – Staffing Approach: The Offeror shall demonstrate an ability to recruit, retain, and effectively utilize personnel and resources to achieve successful performance of the required work.

(b) Subfactor 2 – Management Approach: The Offeror shall explain their proposed management plan, techniques, procedures and practices that effectively accomplish the basic functions of planning, organizing and controlling the required work.

(c) Subfactor 3 – Quality Control Plan: The Offeror shall explain the proposed quality control management process. The offeror shall explain how quality and timeliness will be tracked and controlled, and the method of interaction and reporting to the Government.

3. PART III – PAST PERFORMANCE INFORMATION - Limited to no more than 5 contracts .

Limited to no more than __2__ pages per contract listed. Only references for relevant past efforts/contracts are desired. Submit one (1) electronic copy per contract.

(a) Quality and Satisfaction Rating for Contracts Completed in the Past Three (3) Years: Provide any information currently available (letters, metrics, customer surveys, independent surveys, etc.) which demonstrates customer satisfaction with overall job performance and quality of completed services for relevant past efforts/contracts (similar in scope and magnitude of effort and complexities this solicitation requires). In addition, http://www.gsa.gov/Portal/gsa/ep/formslibrary.do?viewType=DETAIL&formId=E331497A1FE0AE1F85256A260055A47B explain corrective actions taken in the past, if any, for substandard performance and any current performance problems such as cost overruns, extended performance periods, etc.

C. Documents submitted in response to this RFQ must be fully responsive to and consistent with the following:

1. Requirements of the RFQ (CLINs & PWS) and Government standards and regulations pertaining to the

PWS.

2. Evaluation Factors for Award IAW FAR 52.212-2, Evaluation -- Commercial Items, of this RFQ.

3. Any limitation on the number of quote pages. Pages exceeding the page limitations set forth will not be read or evaluated, and will be removed from the quote.

4. Format for Parts II and III shall be as follows:

(a) The quotes will be 8 1/2” x 11” paper except for fold-outs used for charts, tables, or diagrams, which may not exceed 11” x 17”.

(b) A page is defined as one face of a sheet of paper containing information.

(c) Typing shall not be less than 12 pitch.

(d) Elaborate formats, bindings or color presentations are not desired or required.

PERFORMANCE WORK STATEMENT

PERFORMANCE WORK STATEMENT (PWS)

FOR

Brooke Army Medical Center (BAMC)

Warrior Transition Battalion (WTB) Vehicle Operators

1 October 2014

1. DESCRIPTION OF SERVICES/ GENERAL INFORMATION

1.1. Description of Services. The Brooke Army Medical Center’s (BAMC) Warrior in Transition Battalion

Transportation Section (WTBTS) operates 24hrs a day, 7 days a week, including all holidays. The period of performance for this non-personal services requirement is from 1 Oct 2014 to 30 Sep 2015, with four (4) option years.

Base Period: 1 October 2014 – 30 September 2015

Option Year 1: 1 October 2015 – 30 September 2016

Option Year 2: 1 October 2016 – 30 September 2017

Option Year 3: 1 October 2017 – 30 September 2018

Option Year 4: 1 October 2018 – 30 September 2019

Vehicle operators will operate gas or diesel vehicle/bus on routes for the Warrior Transition Battalion and will observe all state and city speed and safety regulations, as well as, customer service and safety policies of the WTB.

At start/during/after each shift, vehicle operators will walk around the vehicle to observe any visual defects and check operating systems-brakes, horn, windshield wipers, lights, first-aid kits, emergency flashers, and door– opening devices. Assist disabled personnel in entering and exiting the vehicle. Report emergency or imminent safety conditions to the project manager of the contract. Report accidents immediately to the project manager and request police or ambulance services as needed. Vehicle operators will safely transport Wounded Warriors and their family members to and from scheduled medical appointments and rehabilitation programs within a 50 mile radius of

Fort Sam Houston, Texas. Vehicle Operators drive on shuttle routes daily, as well as to and from events that involve

Wounded Warriors and their family members. Vehicle Operators are required to meet and maintain a professional appearance at all times. Vehicle Operators will be dressed in casual uniforms provided by the contractor.

Contractor personnel shall present a neat professional appearance and be easily identified. This shall be accomplished by wearing distinctive clothing bearing the company name or by wearing appropriate badges that contain the company name and employee’s name.

1.2. General Information

1.2.1. Quality Assurance. The government will periodically evaluate the contractor’s performance by appointing a

Contracting Officer Representative (COR)(s) to monitor performance to ensure services are received. The COR will evaluate the contractor’s performance in accordance with the Quality Assurance Surveillance Plan (QASP) for this requirement.

1.2.2. Quality Control. The contractor shall be responsible for quality control for all work accomplished during the performance of the task. The contractor shall provide and maintain a Quality Control Plan (QCP) which ensures the requirements in this PWS are met. The QCP will be considered acceptable and approved unless the contractor is notified by the Contracting Officer (CO) prior to award. The QCP shall be included in the technical proposal for evaluation and acceptance. As a minimum, the contractor shall develop quality control procedures that address the areas identified in section 2, Service Delivery Summary.

1.2.3 Driver License. Vehicle Operators must be fully licensed with a Texas Commercial Vehicle Operators

License (CDL), Class B, with Passenger (P) endorsement or higher. Contractor shall notify the COR within 24 hours of any vehicle operator driver license status changes.

1.2.4. Drug Free Certification Requirement. Contractor shall conduct initial drug screening of all employees prior to hiring to ensure a drug free workforce. Additionally, the contractor shall conduct quarterly drug testing on all employees and provide proof of drug free certification to the COR. All employee drug testing will be completed at the contractor’s expense.

1.2.5. Insurance Requirement. The contractor is responsible for providing liability insurance for their Vehicle

Operators. In the event of an accident, the contractor is solely responsible for all damages to the vehicle and property and/or any damage to a third party if vehicle operator found at fault. The US Government assumes no liability for damages or injuries. Contractor will be liable for loss, damage, destruction, or theft of Government property if found at fault.

1.2.6. Program Manager Requirements. Contractor shall designate a Program Manager that shall serve as the

Government main point of contact. The Program Manager shall make themselves available 24/7 for unexpected issues involving their contract employees. The Program Manager is responsible for all administrative actions, such as pay roll, counseling, resolution of issues, and training for contractor employees. Program Manager will issue daily vehicle and driving assignments. Program Manager will ensure vehicle operators follow posted work schedules and ensure any changes to the posted schedule is coordinated with the COR within 24 hours notice. The

Program Manager will work primarily from the dispatch office located at Bldg. 3820, Rm. 105, Joint Base San

Antonio (JBSA) Fort Sam Houston, TX 78234.

1.2.7. Vehicle Operator. Vehicle Operators shall not use alcohol at least eight (8) hours prior to starting their shift as well as during the performance of their duties and shall not use illegal drugs. Vehicle Operators must notify the

COR of any prescribed medications they are taking that may hinder their abilities to operate a motor vehicle.

Vehicle Operators shall also be professional and provide highest level of customer service possible within the scope of the contract. Vehicle Operators shall be capable of operating a government owned vehicle such as 15 passenger vans and 44 passenger buses, as well as Americans Disability Act (ADA) compliant vans, equipped with Wheel

Chair Ramp Lifts.

1.2.8. Safe Passenger Transport Operation. Vehicle Operators are responsible for exercising safety controls when loading and unloading passengers. Vehicle operators are not required to manually lift passengers when loading or unloading. Vehicle Operators shall be required to assist and secure wheelchair and passengers as required. Vehicle

Operators will ensure all passengers are properly secured and using seatbelts. Vehicle Operators shall ensure all passengers in the ADA vehicle transported in a wheel chair are secured at all times. Vehicle Operators are responsible for observing and adhering to the maximum passenger capabilities as stated for type of vehicle operated.

On a weekly basis the project manager will be provided a list of Soldier’s names that are currently assigned/attached to the Warrior Transition Battalion (WTB). Vehicle Operators shall only transport authorized personnel as designated by the COR.

1.2.9. Computer/Administrative Skills. Vehicle Operators shall have adequate computer skills to complete

Government required training. The Program Manager shall be required to be efficient in Microsoft Office to submit driving logs, and other required automated documentation.

1.2.10. Road Network Knowledge. Vehicle Operators shall have knowledge of local road networks and specific routes to be used as designated by the COR. Vehicle Operators shall be required to transport Wounded Warriors and family members from one place to another on scheduled, or 24 hours unscheduled long and short trips on and off the installation as directed by the COR.

1.2.11. Training. Contractor employees shall attend a Government paid orientation to familiarize them with the policies and procedures of Brooke Army Medical Center (BAMC). As well as, complete mandatory training as directed by the COR.

1.2.12. Vehicle Maintenance. Vehicle Operators shall conduct a daily inspection and annotate any deficiencies on

Daily Inspection Log that will be issued to them at the beginning of their shift. This form shall ensure the vehicle was inspected and any deficiencies were corrected. Vehicle Operators shall notify the dispatch office of all noted deficiencies before, during, and after operations. Vehicle Operators will ensure vehicles are filled with gas at any gas station that accepts GSA Fleet/Wright Express credit cards. The Project Manager will issue gas cards daily to

Vehicle Operators with a vehicle. Vehicles will be cleaned and properly secured at the end of their shift. Vehicle

Operators will be required to take vehicles in for maintenance services and car washes or as directed by the BAMC

Dispatch Office. Vehicle Operators shall report/annotate any minor or major mechanical vehicle issues to their

Project Manager. The PM will assess the situation and recommend the best course of action to the COR.

1.2.13. Reporting Procedures. Vehicle Operators shall call dispatch when they arrive and depart from a pick up or drop off location. Vehicle Operators shall call and report to the dispatch all accidents, traffic stop/violations or any situation that causes an unsafe operation of the vehicle. Vehicle Operators shall immediately call dispatch and report any discrepancies or problems with passenger pickups, or drop offs as they occur. Vehicle Operators will not schedule pickups or drop off directly, they shall direct all concerned to call dispatch for scheduling. The contractor shall arrive 10 minutes before all priority level appointments. Priority level appointments are typically scheduled 24 hours in advance or at the discretion of the COR. Vehicle Operators shall complete Government provided driving logs and turn in completed logs to the PM upon return of vehicles.

1.2.14. Hours of Operation. WTBTS operates 24hrs a day, 7 days a week, including all holidays. The contractor shall dictate lunch hours and breaks. Vehicle Operators shall not depart location without clearing departure with dispatch.

1.2.15. Background Checks. All DoD contractor employees shall submit a Position of Trust background investigation (SF 85P) to the Security Office. A favorable SF 85P is required before gaining access to a U.S.

Government LAN. The contractor, when notified of an unfavorable determination by the Government, shall withdraw the employee from consideration from working under the contract. Additionally, the Contractor will conduct background checks every six months on all employees and provide results to COR. All employee background checks will be completed at the contractor’s expense.

1.2.16. Common Access Cards. Contractor personnel shall obtain a Common Access Card (CAC) for computer access. CACs shall be used for all mandatory online training and to access Military Installations. All CACs for

Contractors shall be issued via the Contractor Verification System (CVS). CAC cards shall be surrendered to the

COR upon termination of employment for contractor employee or upon completion of the contract. CAC cards shall be surrendered within 24 hours of termination action.

1.2.17. Phase In. To minimize any decreases in productivity and to prevent possible negative impacts on additional services, the Contractor shall have a 14-day phase in period. During the phase in period, the Contractor shall become familiar with performance requirements in order to commence full performance of services on the contract start date.

1.2.18. Changes to Contract. The only person authorized to make changes to the contract is the Contracting

Officer. Failure to coordinate with the Contracting Officer prior to providing service shall result in the Government not being responsible. Accordingly, the Contracting Officer shall be notified prior to any additional services being rendered outside the conditions established by the contract. Changes from unauthorized persons shall result in the contractor not receiving payment for any costs incurred.

1.2.19. Removal of Contract Personnel. At any time during the performance of the contract, the Contracting

Officer may direct the contractor to immediately remove any employee whose actions or impaired state raises reasonable suspicion that clear and present danger of physical harm exists to a Warrior, their family members, other employees, and Government personnel or to the individual. If the need for a removal occurs, the CO shall contact the contractor’s point of contact and direct the contractor to remove that individual from the military facility and not use that individual to perform any vehicle operator services required under this contract until the issue has been resolved by the Contracting Officer. The contractor shall formally meet with the COR to discuss further action in accordance with the Quality Assurance A review of the basis for removal will be made by the Contracting Officer within 3 working days. If, after any investigation deemed necessary by the Contracting Officer and discussions with the contractor’s representative, the Contracting Officer concludes that the contractor’s permanent removal from performance under the contract, the CO will notify the contractor that permanent removal is required. In the event of disagreements between the Government and the contractor’s representative, the decision of the CO will be final.

During the period of time between the removal and the final decision of the Contracting Officer, the contractor shall provide a backup/replacement employee in accordance with the terms and conditions of the contract.

1.2.20. Health and Immunizations Requirements. All vehicle operators shall receive a general physical examination prior to commencement of services. The contractor shall provide the COR, within 10 calendar days before performing services under this contract, a physical examination certificate for each employee. The certification shall state the date on which the physical examination was completed and the name of the physician who performed the examination. The physician performing the examination shall sign the certification. A physical examination administered more than 45 days prior to performance of the contract will not be considered adequate.

The physical examination shall include the following:

a. Test for the antibody of HIV (Human Immunodeficiency Virus) with documented results of the test.

b. All Contractors shall receive the current influenza vaccination by a physician to medically contraindicate, (of a condition or circumstance) suggest, or indicate that a particular technique or drug should not be used in the case in question

c. If all of the immunizations and tests set forth in the preceding paragraphs have not been completed, the contractor shall issue a certificate providing evidence of immunization and tests that have been completed or started and shall provide a schedule for the completion of unfinished immunizations and lab tests. Failure to complete the immunizations as scheduled may be grounds for the CO, to issue a

“stop order” to the Contractor until the Contractor is in compliance and/or determine that such individual is not acceptable to perform services under this contract.

1.2.21. Security/Safety/Safeguarding Material. The contractor shall be responsible for safeguarding all

Government Property provided for contractor use. The contractor shall safeguard information of a confidential or sensitive nature. Neither the contractor nor any of its contract employees shall disclose or cause to be disseminated any information concerning the operation of the Medical Treatment Facility (MTF) that could result in or increase the likelihood of the possibility of breach of security or interrupt the continuity of operations or which breach the requirements of the Federal Privacy Act of 1974. However, the contractor may be required to provided testimony or disposition in cases of due process action.

2. SERVICE DELIVERY SUMMARY.

PERFORMANCE OBJECTIVE PWS REFERENCE

PERFORMANCE

THRESHOLD

Provide Driving Logs on return of vehicles.

PWS 1.2.13 Contractor shall provide the

Government driving logs timely and accurately with no more than

3 discrepancies per month.

Provide the highest level of customer services within the scope of the contract.

PWS 1.2.7 Contractor shall receive no more than three (3) valid complaints within 6 months.

Contractor shall arrive on time to all priority level appointments.

PWS 1.2.13 Contractor shall arrive 10 minutes early 90% of the time to priority-scheduled appointments. The PM and COR will have a monthly reconciliation to determine if the

Contractor is in compliance.

3.0. GOVERNMENT FURNISHED PROPERTY AND SERVICES.

3.1. Government will provide all 19 required vehicles to support the Warrior Transition Battalion Transportation

Section’s mission. See appendix B

3.2. Government will provide 2 workstations for administrative requirements.

3.3. Government will provide communication equipment such as 12 handheld radios.

3.4. Government will provide all administrative supplies and equipment required for dispatching operations and vehicle operations.

4. CONTRACTOR FULL-TIME EQUIVALENT REPORTING

Contractor Manpower Reporting. "ACCOUNTING FOR CONTRACT SERVICES-The Office of the Assistant

Secretary of the Army (Manpower & Reserve Affairs) operates and maintains a secure Army data collection site where the contractor will report ALL contractor manpower (including subcontractor manpower) required for performance of this contract. The contractor is required to completely fill in all the information in the format using the following web address “https://cmra.army.mil. The required information includes: (1) Contracting Office, CO, CO’s Technical Representative; (2) Contract number, including task and delivery order number; (3) Beginning and ending dates covered by reporting period; (4) Contractor name, address, phone number, e-mail address, identity of contractor employee entering data; (5) Estimated direct labor hours (including sub-contractor); (6) Estimated direct labor dollars paid this reporting period (including sub-contractor); (7) Total payments (including sub-contractor);

(8) Predominant Federal Service Code (FSC) reflecting services provided by contractor (and separate predominant

FSC for each sub-contractor if different); (9) Organizational title associated with the Unit Identification Code (UIC) for the Army Requiring Activity (the Army Requiring Activity is responsible for providing the contractor with its

UIC for the purposes of reporting this information); (10) Locations where contractor and sub-contractors perform the work (specified by zip code in the United States and nearest City, Country, when in an overseas location, using standardized nomenclature provided on website); (11) Presence of deployment or contingency contract language, and, (12) Number of contractor and sub-contractor employees deployed in theater this reporting period (by country).

(13) As part of its submission, the contractor will also provide the estimated total cost (if any) incurred to comply with this reporting requirement. Reporting period will be the period of performance not to exceed 12 months ending

September 30 of each Government fiscal year and must be reported by 31 October of each calendar year. The contractor shall notify the CO’s Representative (COR) by the 5th working day of November whether or not they have completed this report. If the COR is unavailable, the contractor will notify the CO."

5. APPENDICES.

A. Estimated Workload Data

B. Vehicle Identification Numbers

C. Dispatch Office Inventory List

D. Historical Data

Appendix A Estimated Workload Data

WTB BAMC Transportation 2014 Projected Trip Frequency

Hours of Operation

Trips

6:00 am - 11:00 pm 80%

11:00 pm - 6:00 am 20%

Appendix B Vehicle Identification Numbers

YEAR Make Model Serial#

2011 CHEVY EXPRESS 1GAZG1FGAB1153587

2010 CHEVY EXPRESS 1GAZGIFGXB1152712

2011 CHEVY EXPRESS 1GAZG1FG1B1153120

2011 CHEVY EXPRESS 1GAZG1FG5B1153945

2012 CHEVY EXPRESS 1GAZG1FA7D1102784

2008 CHEVY EXPRESS 1GAHG39K181180849

2007 FORD F350 1FBSS31L17DA98814

2012 CHEVY EXPRESS 1GAZG1FA7C1198026

2008 CHEVY EXPRESS 1GAHG39K181179880

2012 CHEVY EXPRESS 1GAZG1FA8C1197189

2012 CHEVY EXPRESS 1GAZGIFA2C1197754

2012 CHEVY EXPRESS 1GAZG1FA4C1196430

2012 CHEVY EXPRESS 1GAZG1FA4C1196637

2008 CHEVY CUT AWAY 1GBJG316481159683

2008 CHEVY CUT AWAY 1GBJG316981159646

2008 CHEVY CUT AWAY 1GBJG316081159857

2008 CHEVY CUT AWAY 1GBJG316381159481

2011 International MAXFORCE 1HTMMAAM4BH372610

2005 THOMAS BUS IT88RR4C2151161084

Appendix C Dispatch Office Inventory List

Quantity Item

2 Desktop Computer

12 Motorola Hand Held

1 Printer

Appendix D Historical Data

WTB BAMC Transportation

Category Average High

Number of Trips (Per Day) 42 46

Number of Passengers (Per Day) 221 303

Number of Miles (Per Day) 43 85

Number of Miles (Per Trip) 2 99

Estimated annual hours of operation: 38,400

(End of Summary of Changes)