F9658072-490B-4461-AD2E-3C3FE9A38ABB.pdf

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Attached to
CPH - NSS Family Mentoring Services
Solicitation number
RFQ033318
Issued by
Franklin County, Columbus City, Ohio

About this file

This is a Scope of Work document for an In-Home and Community-Based Family Mentoring Services contract for families of youth at risk for violence. The contract is valued at $25,000 and runs from October 1, 2026, through September 30, 2027. The contractor will serve 14 families with youth ages 8-21 who are identified as at elevated risk for violence due to factors such as exposure to community violence, behavioral or emotional concerns, school disciplinary issues, family conflict, justice system involvement, association with high-risk peer groups, and mental health or substance use concerns. Services will be delivered over approximately 10-12 weeks per family and include family assessments, individualized Family Success Plans, approximately 10 mentoring sessions per family lasting 60-90 minutes each, integrated parenting coaching, two public in-person parenting learning opportunities, and three structured family engagement activities including facilitated outings to the zoo, Center of Science and Industry (COSI), and one additional community activity selected collaboratively with each family.

Performance requirements include enrolling and serving 14 families with 100% completion of Family Success Plans, delivering approximately 140 mentoring sessions, achieving at least 85% program completion rates, and demonstrating that at least 80% of families improve parenting confidence and family communication, 75% increase knowledge of positive conflict resolution strategies and connection to community resources, and 75% demonstrate progress toward identified goals. Caregiver satisfaction of at least 90% and youth participant satisfaction of at least 90% are required. Family Mentors must possess a bachelor's degree in social work, psychology, counseling, education, criminal justice, or a related human services field, or equivalent experience working with high-risk youth and families, along with demonstrated experience in family support, youth mentoring, or case management, knowledge of adolescent development and violence prevention, and training in trauma-informed care, motivational interviewing, de-escalation, and culturally responsive practices. All documentation must be completed within 24 hours of service delivery in the REDCap system, with quarterly performance reports required.

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In-Home and Community-Based Family Mentoring Services for Families of Youth at Risk for Violence

Contract Amount: $25,000

Contract Term: October 1, 2026 through September 30, 2027

The purpose of this contract is to strengthen family relationships, increase protective factors, improve parenting skills, and reduce risk factors associated with youth violence through trauma-informed, strengths-based, in-home and community-based family mentoring services. Services should emphasize family engagement, positive youth development, healthy communication, and meaningful shared experiences that promote long-term family stability and resilience.

Target Population

The Contractor will serve families with youth ages 8–21 who are identified as being at elevated risk for involvement in violence due to factors including, but not limited to:

• Exposure to community violence

• Behavioral or emotional concerns

• School disciplinary issues or chronic absenteeism

• Family conflict

• Justice system involvement or diversion

• Association with high-risk peer groups

• Mental health or substance use concerns

• Other identified social or environmental risk factors

Referrals will be accepted from Neighborhood Social Services and with approval from other sources.

Service Capacity

The Contractor will provide services to 14 families during the contract period.

Services are expected to be delivered over approximately 10–12 weeks per family, with flexibility to adjust based on family needs.

Required Service Components

1. Family Assessment and Success Planning

Within the first two weeks of enrollment, the Contractor shall:

• Complete a family strength and needs assessment.

• Identify risk and protective factors.

• Develop a Family Success Plan with measurable goals related to:

o Family communication o Parenting practices o School engagement o Youth behavior o Family stability o Violence prevention o Community engagement

Goals will be reviewed monthly and updated as needed.

2. In-Home and Community-Based Family Mentoring

The Contractor shall provide approximately 10 mentoring sessions per family, delivered in the home or another mutually agreed-upon community setting.

Each session shall last approximately 60–90 minutes and include:

• Relationship building

• Strengths-based coaching

• Problem-solving

• Goal monitoring

• Youth skill development

• Crisis support, when appropriate

• Resource navigation and referrals

• Safety planning, when necessary

Telephone, virtual, or text-based follow-up may supplement in-person services.

3. Parenting Coaching and Support

Parenting coaching will be integrated throughout service delivery and tailored to each family’s needs. Two public in person learning opportunities will be scheduled related to positive parenting.

Topics may include:

• Positive parenting strategies

• Trauma-informed parenting

• Effective discipline and behavior management

• Adolescent development

• Conflict resolution

• Healthy communication

• Emotional regulation

• Building trust and attachment

• Establishing routines and boundaries

• Monitoring youth activities and peer relationships

• Caregiver stress management

• Accessing community resources

4. Family Togetherness and Joy-Building Activities

To strengthen family relationships and increase protective factors, the Contractor shall facilitate three structured family engagement activities and make these opportunities available for all families.

Required activities include:

• One facilitated family outing to the zoo.

• One facilitated family outing to the Center of Science and Industry (COSI).

• One additional family-centered activity selected collaboratively with the family, such as a park outing, bowling, museum visit, picnic, sporting event, cooking experience, or another approved community activity.

For each activity, the Contractor shall:

• Coordinate scheduling and logistics.

• Encourage positive family interaction.

• Model healthy communication and relationship-building.

• Facilitate reflection and discussion following the activity.

• Reinforce parenting skills and family strengths.

When funding permits, admission fees, transportation assistance, meals, and activity-related expenses may be provided.

Service Expectations

Each enrolled family shall receive:

• One comprehensive family assessment.

• One individualized Family Success Plan.

• Approximately ten mentoring visits over a 10 to 12-week period.

• Ongoing parenting coaching during mentoring sessions.

• Community resource linkage and advocacy.

• Three facilitated family engagement activities.

• Two public parenting training workshops

• One program completion meeting that includes a transition and sustainability plan.

Documentation Requirements

The Contractor shall maintain documentation for each family that includes:

• Dates and duration of services

• Service location

• Individuals present

• Interventions provided

• Progress toward Family Success Plan goals

• Parenting coaching topics addressed

• Referrals and follow-up activities

• Family engagement activity summaries

• Safety concerns and actions taken

• Program completion status

Documentation shall be completed within 24 hours of visit within the REDCap system.

Performance Measures

The Contractor will submit quarterly performance reports demonstrating progress toward the following outcomes:

Service Delivery

• Enroll and serve 14 families.

• Complete Family Success Plans for 100% of enrolled families.

• Deliver approximately 140 mentoring sessions during the contract period.

Program Completion

• At least 85% of enrolled families successfully completed the program.

Family Outcomes

Among families completing the program:

• At least 80% demonstrate improvement in parenting confidence and parenting practices based on pre- and post-program assessments.

• At least 80% demonstrate improved family communication and family connectedness.

• At least 75% show increased knowledge and use of positive conflict resolution strategies.

• At least 75% increase their connection to community support and resources.

• At least 75% demonstrated progress toward goals identified in their Family Success

Plan.

Participant Satisfaction

• At least 90% of caregivers report satisfaction with services.

• At least 90% of youth participants report feeling respected, supported, and connected to their family mentor.

Qualifications

Family Mentors shall possess:

• A bachelor’s degree in social work, psychology, counseling, education, criminal justice, or a related human services field, or equivalent experience working with high-risk youth and families.

• Experience providing family support, youth mentoring, or case management.

• Knowledge of adolescent development and violence prevention.

• Training in trauma-informed care, motivational interviewing, de-escalation, and culturally responsive practices.

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