Exhibit C Fulfillment Partner Discounts Revised 090619.xlsx

This document is Exhibit C detailing fulfillment partner discount schedules for NASPO ValuePoint contract AR-233 (2014-2019), a state and local cooperative purchasing agreement. The contract involves four fulfillment partners: CDW, CoreBTS, Heartland Business Systems, and Presidio Networked Solutions LLC, providing technology products and services to government and public education customers across participating states.

The contract covers Cisco technology products and related services with tiered discount structures based on customer type and service category. Government customers receive product discounts ranging from 35% to 43.6%, while maintenance services receive lower discounts from 10% to 28%. Public education customers (K-12 and higher education) benefit from enhanced discounts, particularly for SMARTnet maintenance services which range from 25% to 37% depending on contract length. Installation and configuration services are priced on a tiered labor rate structure, with Tier 1 (regular/junior engineers) ranging from $130-$175 per hour and Tier 2 (senior engineers) from $160-$225 per hour, with overtime rates at 1.5x the base rate. Professional services and training maintain minimal or zero discount requirements, while other technical maintenance services maintain a consistent 10-15% discount across all partners.