Exhibit A - Statement of Work (SOW) Template HIPPY.pdf

Exhibit A

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Statement of Work [Vendor Legal Name including DBA if appropriate]

Maternal Infant Early Childhood Home Visiting Program

CDEC PROGRAM CONTRACT MANAGER

● Name: Brittany Martens Title: MIECHV Program Manager Email: brittany.martens@state.co.us

ABBREVIATIONS

● ACF - Administration for Children and Families

● CDC - Centers for Disease Control

● CDEC - Colorado Department of Early Childhood

● CFR – Code of Federal Regulations

● CO - Colorado

● CQI - Continuous Quality Improvement

● FTE- Full Time Equivalent

● GED – General Educational Development

● HIPAA - Health Insurance Portability and Accountability Act

● HIPPY - Home Instruction for Parents of Preschool Youngsters

● HR - Human Resources

● HRSA - Health Resources and Services Administration

● HV - Home Visitor

● IPV - Intimate Partner Violence

● MCHB – Maternal and Child Health Bureau

● MIECHV - Maternal Infant Early Childhood Home Visiting Program

● PFS - Protective Factors Survey

● SOQ- Standards of Quality

● SOW - Statement of Work mailto:brittany.martens@state.co.us

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GLOSSARY

● Contractor - Refers to the [Vendor Legal Name], including all staff and representatives. For the purposes of this Statement of Work, the terms "Organization" and "Site" are used interchangeably with "Contractor" to refer to the entity responsible for the delivery of MIECHV/HIPPY services and compliance with all contractual obligations.

● Dual-Enrollment- When a family is enrolled in more than one MIECHV-funded home visiting program at the same time. This is not allowed under current program policies.

● HIPPY US- Home Instruction for Parents of Preschool Youngsters National Service Office

● OnBase- platform utilized by the Colorado Department of Early Childhood to digitize, manage, and automate records, documents, and workflows. This platform serves as a vendor invoice submission hub that MIECHV vendors must use.

● Parent Possible- Organization that serves as the State and Model Intermediary.

● SMART aim - Specific, Measurable, Achievable, Relevant, and Time-bound aim method of setting goals.

● Visit Tracker (Visit Tracker Web) for Home Instruction of Parents of Preschool Youngsters- secure, cloud-based data management and documentation system.

INTRODUCTION/BACKGROUND

● The Maternal, Infant, and Early Childhood Home Visiting (MIECHV) Program provides pregnant women and families, particularly those considered at-risk, with the necessary resources and skills to raise physically, socially, and emotionally healthy and ready-to-learn children. From birth to kindergarten entry, the Health Resources and Services Administration (HRSA), in partnership with the Administration for Children and Families, funds states, territories, and tribal entities to develop and implement evidence-based, voluntary programs that best meet the needs of their communities.

● Colorado’s goal is to fund and support prevention services for families at risk of entering the child welfare system by implementing and expanding evidence-based home visiting programs with fidelity to the evidence-based model, using Continuous Quality Improvement plans to improve service delivery, and collecting program data that show progress towards the intended goals. MIECHV requires grantees to demonstrate measurable improvement in at least four benchmark domains.

o MIECHV benchmarks include:

o Improvement in maternal and newborn health, o Reduction in child injuries, abuse, and neglect, o Improved school readiness and achievement, o Reduction in crime or domestic violence, o Improved family economic self-sufficiency, and o Improved coordination and referral for other community resources and support.

Hurt,Genette [COMMENT: Describe how the project came about and who is involved. Provide historical context and the authority under which the project is being performed.]

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SCOPE OF WORK

• The Maternal, Infant, and Early Childhood Home Visiting Program (MIECHV) gives pregnant women and families, particularly those considered at-risk, the necessary resources and skills to raise children who are physically, socially, and emotionally healthy and ready to learn.

• The Home Instruction for Parents of Preschool Youngsters (HIPPY) MIECHV-funded home visiting model is the evidence-based, voluntary program used for this scope of work. The Organization shall work closely with the State/Model Intermediary to deliver home visiting services that teach parents about their child’s development and learning, and how to best prepare that child for school success and beyond.

• The Home Instruction for Parents of Preschool Youngsters (HIPPY) model utilizes four essential pillars to create a high-quality home visiting experience that prepares children for school success:

• Home Visits & Role Play: Peer home visitors use a structured, evidence-based curriculum to engage parents in role-play activities. This method builds parental confidence and equips them to be their child's first and most influential teacher.

• Developmental Curriculum: Families receive a set of organized lesson plans and storybooks designed for children ages 2–5. These materials focus on literacy and pre-academic skills and foster a home environment that predisposes children to a lifetime of learning.

• Group Meetings: These gatherings allow HIPPY families to step beyond the home to build a local community. Meetings provide parent enrichment, facilitate social connections, and empower families to become active advocates as their children enter the formal academic environment.

• Staff Support & Coordination: Managed by a dedicated Coordinator, the HIPPY team ensures families are connected to necessary resources and wrap-around services, strengthening the parent-child relationship and ensuring long-term academic success.

PERIOD OF PERFORMANCE

● October 01, 2026 – September 30, 2027

WHERE SERVICES WILL BE PERFORMED

● Provide the HIPPY program to a minimum caseload of [Insert Number] parents/families throughout Colorado.

● Increase families’ protective capacities by promoting family strengths.

Work Plan

Outcomes, Benchmarks, and Milestones Outcome Statement #1: Provide the MIECHV home-visiting model Home Instruction for Parents of Preschool Youngsters (HIPPY)

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Key Activity A1: Recruit and retain MIECHV HIPPY eligible families, provide voluntary HIPPY home visits and services for the funded caseload of [___] families.

Tasks Time Period Deliverable Measurement Position(s) Responsible Budget Category A1:1: Recruit families to enroll in the HIPPY Program, prioritizing identifying families that meet MIECHV at-risk definitions.

10/01/26- 09/30/27

Recruit and maintain the required HIPPY caseload of [Insert Number] throughout the program year. Recruitment priority is given to at-risk individuals.

At-risk criteria are as follows:

• Low-income families

• Families with pregnant women under the age of 21

• Families with a history of child abuse or neglect, or with interactions with child welfare services

• Families with a history of substance abuse or a need for substance abuse treatment

• Families where someone uses tobacco products in the home

• Families with children who have developmental delays or disabilities

• Families with children with low student achievement

• Families with individuals who are serving or formerly served in the United States armed forces

Contractor shall track the site’s HIPPY caseload, including enrolled and maintained throughout the year, as demonstrated in the Visit Tracker and other systems, as required by the state intermediary, Parent Possible.

[Insert Here] [Insert Here]

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A1-2: Conduct ongoing recruitment efforts to maintain a full caseload.

10/01/26- 09/30/27

Recruit and maintain the required caseload of families per Home Visitor, as described in the budget, throughout the program year.

Caseload enrolled per HV, per month, as demonstrated in the Visit Tracker database.

Monthly check-ins with HVs to discuss caseload and recruitment/retention challenges.

[Insert Here] [Insert Here]

A1-3: Conduct family-centered visits in accordance with HIPPY and MIECHV requirements.

10/01/26- 09/30/27

Families enrolled in HIPPY receive 30 weekly visits throughout the program year.

Complete at least one in-person visit per enrolled family during the program year.

Monthly report of family visits (including number of visits and in-person/virtual visit location) as demonstrated in the Visit Tracker Database.

HIPPY Supervisor, Home Visitors

Personnel Supplies and Operating, Travel

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A1-4: Implementation of the HIPPY Home Visit Program to fidelity, defined as meeting or exceeding essential features and standards of the model and defined contractual obligations as determined by HIPPY

US.

If fidelity measures are not met, work with Parent Possible to complete the Program Improvement Plan and participate in regular follow-up to support progress and improvement.

10/01/26- 09/30/27

By 09/30/2027, a continuous caseload of [Insert Number] families shall receive regular home visits from HIPPY-certified home visitors. All families shall be offered at least 30 weekly service visits and will receive support around parenting skills, practices, capacity, and stress.

Information/referrals will be provided to families to reduce social isolation, increase resilience, and improve access to formal and informal services.

Families will be invited to participate in site-hosted monthly group meetings. Data and documentation required to assess model fidelity and family outcomes will be collected, stored, and reported as required by HIPPY US and Parent Possible.

Collection and report of data and documentation in the Visit Tracker Database and to Parent Possible staff for ongoing fidelity monitoring.

Participation in monthly check-ins.

Participation in site visits (minimum of one per year) with Parent Possible.

Benchmark reporting will include the percentage of families who show increased knowledge of age-appropriate child development, parenting capacity, parenting practices, and parent-child relationships, and family connections to services using data collected in accordance with HIPPY US and MIECHV requirements.

Home Visitors

Home Visiting Program Coordinator

Home Visiting Assistant Program Coordinator

(HIPPY)

Home Visiting Support Staff

Personnel Travel Supplies

A1-5: Submit accreditation program review to HIPPY US and Parent Possible.

10/01/26- 09/30/27

Complete the HIPPY accreditation process as described in the Model, Guidance, Requirements, and Accreditation Manual for HIPPY Programs.

Program accreditation review documents submitted, and accreditation maintained.

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A1-6: Administer the Standards of Quality (SOQ) participant survey.

10/01/26- 09/30/27

Summarize and use participant data to identify areas for program improvement.

Survey results reported to Parent Possible and shared with the CDEC as requested.

[Insert Here] [Insert Here]

A1-7: Administer the Colorado HIPPY Parent pre/post survey.

10/01/26- 09/30/27

Summarize and use participant satisfaction data to identify areas for program improvement. Pre-tests are administered during the first or second visit. The post-test is completed the following spring.

Survey results responses are entered into the online system Alchemer.

Key Activity B1: The MIECHV/HIPPY program staff shall engage in Continuous Quality Improvement (CQI).

B1-1: Engage in Continuous Quality Improvement (CQI) initiatives to enhance and improve program outcomes; assemble CQI team, identify CQI topics/goals, align goals with a CQI pathway.

10/01/26- 09/30/27

Designate a CQI lead team member(s), select a CQI pathway, and complete a CQI project plan.

Completed verbal (recorded meeting transcript) or written project plan for one CQI pathway containing team information, topic, SMART aim, data tracking plan, at least one new change strategy per program year.

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B1-2: Monitor CQI progress monthly and report quarterly on CQI progress.

10/01/26- 09/30/27

Complete CQI quarterly report (verbal or written).

Completed verbal or written quarterly report with at least one change strategy implemented during the quarter and monthly or quarterly data tracked to monitor status. Changes to project plans to be submitted with each quarterly report, if applicable.

[Insert Here] [Insert Here]

B1-3: Participate in CQI peer learning sessions each quarter (or provide written quarterly update report)

10/01/26- 09/30/27

Attend and provide verbal reports of CQI project progress during quarterly CQI peer learning sessions or complete quarterly written reports.

One team member attendance/participatio n during 4 quarterly meetings/program period or alternative completed written quarterly report.

Verbal or written presentation of quarterly change strategy tested, data metric monitored, challenges experienced and plans for adaptation, abandonment, adoption and/or expansion of change strategies planned for next quarter.

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B1-4: Share final CQI data/outcomes at the end of the project period in a peer learning session or written report/slide deck.

10/01/26- 09/30/27

Attendance at CQI wrap up meeting. Verbal or written end of project report.

Completion of verbal or written report or presentation of final data metric used to track progress and final outcome/lessons learned of CQI project.

[Insert Here] [Insert Here]

B1-5: Implementation of new CQI projects each program year.

10/01/26- 09/30/27

Development of a CQI project each year that includes at least one new change strategy per year.

At least one change strategy listed in the project plan that is new to the current program year (i.e., not tested in the previous two program years).

Key Activity C1: Collect, enter, and report data and work with the state intermediary and the CDEC/State Grantor to monitor, evaluate and improve program performance.

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C1-1: Collect and report MIECHV performance data, including service/engagement, staffing, benchmark, and demographic data on all clients served by home visitors funded entirely or partly by

MIECHV.

Programs submit Form 1 (demographic/clinical data) and Form 2 (performance measurement benchmarks) required data biannually in accordance with State Intermediary Parent Possible, CDEC, and HRSA deadlines.

Programs submit Form 4 (service provision and staffing data) quarterly in accordance with State Intermediary Parent Possible, CDEC, and HRSA deadlines.

Programs submit monthly data (service provision and staffing) in accordance with State Intermediary Parent Possible and CDEC deadlines.

Because HIPPY data are collected in the operating year, they may be due before other MIECHV data. Adhere to the annual reporting calendar provided by Parent Possible.

Required MIECHV service/engagement, staffing, benchmark, and client demographic data collected and entered into Visit Tracker and monthly report templates for Forms 1, 2, and 4, and monthly data by Parent Possible, CDEC, and HRSA deadlines.

C1-2: Submit data as requested by the CDEC/State Grantor.

10/01/26- 09/30/27

CDEC utilizes data to improve performance outcomes and measure how program services help families and communities.

All requested data submitted within the required timeframe.

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C1-3: Submit participant-level HIPPY data as requested by Parent Possible.

10/01/26- 09/30/27

Parent Possible collects and reports data to be shared with the CDEC to provide statewide evidence of increasing the number of children and families ready for school when entering kindergarten.

Requested data is submitted to Parent Possible.

[Insert Here] [Insert Here]

C1-4: Require all MIECHV clients to sign an informed participant consent form specifying whether child-level data can be shared with CDEC/State Grantor for evaluation purposes

Upon enrollment into MIECHV programs during the performance period 10/01/26- 09/30/27

Signed informed participant consent forms from all MIECHV clients.

MIECHV clients sign informed participant consent forms. Consent forms are kept on file.

Key Activity D1: Ensure qualified staff are hired, trained, and supported to deliver MIECHV services.

D1-1: Create and maintain a recruitment and retention plan for home visiting staff.

10/01/26- 09/30/27

A completed and updated staff recruitment and retention plan

Plan completed by 09/30/2027 and reviewed annually.

[Insert Here] Personnel

Supplies & Operating Expenses

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D1-2: Recruit, hire, train, and retain qualified staff for all MIECHV-funded positions, as defined by HIPPY US.

10/01/26- 09/30/27

Ensure that staff have a high school diploma or educational equivalent and encourage hiring individuals with a Child Development Associate credential. All staff must have reliable transportation, computer skills, and the ability to build relationships and maintain confidentiality.

Staffing is maintained at the required full-time equivalent (FTE) positions throughout the year and reported on monthly and quarterly CDEC reports.

[Insert Here] Personnel

Supplies &

D1-3: Train all staff in delivering the HIPPY program.

As needed throughout the performance period of 10/01/26- 09/30/27

All MIECHV-funded staff receive initial and ongoing training in the HIPPY Program model.

This task shall be completed in a timely manner without disrupting services and shall align with the organization's state and federal hiring practices.

100% of staff complete all required initial and ongoing training within the timelines set by the model and the Program Site and first visits with families on the monthly CDEC report.

[Insert Here] Personnel

Supplies &

D1-4: Employ staff who provide a safe environment for children and parents.

As needed and before new staff are hired throughout the performance period of 10/01/26- 09/30/27

The Program Site implements all required safety and background check procedures for staff.

100% of staff have current and satisfactory background checks on file.

New staff receive orientation HR Files.

Track completion of orientation and onboarding procedures.

Supplies &

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D1-5: Provide annual training for staff on mandatory reporting of child maltreatment.

As needed throughout the performance period of 10/01/26- 09/30/27

Annual training is provided to current staff utilizing the most up-to-date mandatory reporter training offered by the Colorado Department of Human Services.

New staff must be trained prior to interacting with families.

100% of staff receive annual mandatory reporter training.

Training date and time documentation is maintained.

[Insert Here] Personnel

Supplies &

D1-6: Provide high-quality supervision to all home visitors in accordance with site policies and procedures as well as HIPPY model requirements relating to supervision.

10/01/26- 09/30/27

Home visitors receive high-quality supervision that supports the provision of the HIPPY model and successful staff retention.

HIPPY US requires at least 3 observations a year, with a 1:1 meeting after each observation, and a weekly HIPPY Coordinator/Home Visitor role-play/staff meeting.

Supervision dates added to the data management system and tracked for each Home Visitors records.

[Insert Here] Personnel

Supplies &

D1-7: Attend CDEC annual orientation.

10/01/26- 09/30/27

At least 2 staff members will attend the annual MIECHV Orientation.

100% attendance by at least 2 staff members at the mandatory MIECHV orientation hosted by

CDEC.

Program Director Financial Staff (Adjust titles as needed) Home Visitors

Personnel Supplies & Operating Expenses Travel, and/or indirect

D1-8: New staff whose job duties include assisting with preparing budgets, invoices, or grant management for this project shall attend the annual MIECHV orientation.

Ongoing, as needed.

Site shall alert the CDEC MIECHV Program Director to any new staff who assist with budget preparation, invoices, or grant administration within 45 days of hire, to support orientation training.

Site informs CDEC of new staff within 45 days of hire.

Grant orientation for new staff has been completed within 90 days of hire.

[Insert Here] Personnel Supplies & Operating Expenses Travel, and/or indirect

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D1-9: Participate in State Intermediary Training Activities.

10/01/26- 09/30/27

Site shall attend and participate in training activities to receive up-to-date information on model requirements, changes, and best practices, and participate in regular fidelity monitoring.

Virtual or asynchronous attendance at monthly Parent Possible meetings.

Participation in Basecamp.

Participation in Parent Possible site visits.

[Insert Here] Travel, Personnel and/or indirect

D1-10: Staff whose job duties include entering required MIECHV data shall attend data training provided by the Parent Possible and the CDEC.

10/01/26- 09/30/27

Site shall share training information, including dates and times of in-person or virtual training opportunities, with appropriate staff members.

Sites shall provide scheduling assistance as needed to ensure staff attend training.

The site shall alert the CDEC MIECHV Program Director to any new staff involved in data entry to ensure ongoing training is provided.

Participation in Parent Possible and the CDEC data training opportunities.

Site shall inform CDEC of new staff within 45 days of hire.

[Insert Here] Travel, Personnel and/or indirect

Work Plan

Outcomes, Benchmarks, and Milestones Outcome Statement #2: Enhanced Wrap-Around Service Delivery and External Resource Referral and Follow-up.

Key Activity A2: Families receive referrals to internal and external resources as needed.

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A2-1: Referrals to internal and external resources.

10/01/26- 09/30/27.

All families receive appropriate referrals to internal and external resources.

Family connection to and follow-up of at least one referral, as demonstrated in Visit Tracker and/or other data systems, as requested by Parent Possible and CDEC.

A2-2: Collaborate with community programs and agencies to ensure home visitors are knowledgeable about referring families to varied support, including establishing relationships with other home visiting models and making appropriate referrals

10/01/26- 09/30/27

Home visitors are trained in referring families to a resource network of community programs and support, including internal and external home visiting models, based on family needs and goals.

Families are offered and receive a documented warm handoff referral as needed.

Referrals will be entered into the Visit Tracker database.

Travel

A2-3: Intimate Partner Violence referral.

10/01/26- 09/30/27

All families screening positive for intimate partner violence referrals using a validated tool approved for use by MIECHV-funded programs receive a warm handoff referral to an appropriate resource.

Caregivers screening positive for intimate partner violence receive a warm handoff referral, connection, and follow-up as demonstrated in Visit Tracker and/or other required data systems, as required by Parent Possible and the

CDEC.

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A2-4: Tobacco cessation referral.

10/01/26- 09/30/27

All families with a tobacco user in the home are offered a referral to tobacco cessation resources.

Families with tobacco use in the home receive a connection and follow-up to tobacco cessation services, as demonstrated in Visit Tracker and/or other required data systems, as required by Parent Possible and the CDEC.

[Insert Here] [Insert Here]

A2-5: Referrals for developmental concerns/delays.

10/01/26- 09/30/27

All children with a developmental concern or delay identified using a validated tool approved for use by MIECHV-funded programs receive appropriate referral and follow-up.

Children with identified developmental concerns/delays receive a connection to developmental support services and follow-up, as demonstrated in Visit Tracker and/or other required data systems, as required by Parent Possible and the CDEC.

[Insert Here] [Insert Here]

A2-6: Depression and Anxiety Screening Referrals.

10/01/26- 09/30/27

All parents/caregivers with a positive depression and/or anxiety screen using a validated tool approved for use by MIECHV-funded programs receive an appropriate referral and follow-up.

Caregivers with a positive depression and/or anxiety screen receive a connection to mental health services and follow-up, as demonstrated in Visit Tracker and/or other required data systems, as required by Parent Possible and the CDEC.

Key Activity B2: MIECHV grant accounting, sub-recipient monitoring, and record retention compliance.

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B2-1: 2 CFR 200.334

(Record retention requirements) applies to MIECHV, requiring 3-year retention.

Financial records, supporting documents, statistical records, and all other grantee records must be retained for at least 3 years from the end of the performance period.

Monthly submission of supporting documentation via the OnBase invoice submission platform.

Record retention on site.

[Insert Here] [Insert Here]

B2-2: Administrative fiscal policies and procedures.

10/01/26- 09/30/27.

● Written Staff Recruitment and Retention Plan

● Policy and Procedure for Background Checks

● Fiscal policies & procedures

● Personnel policies & procedures

● Time & Effort policy and reports

Annually, the site will review the physical or electronic copies of all listed policies and procedures to confirm they are formally written, dated, approved, and aligned with current grant and model requirements.

[Insert Here] [Insert Here]

B2-3: Programmatic policies and procedures.

10/01/26- 09/30/27

● Confidentiality

● Voluntary Nature of

Enrollment

● Early Intervention

● Transition Planning

● Dual Enrollment

● High-Quality Supervision

● Disengaged Families

Annually, the site will review the physical or electronic copies of all listed policies and procedures to confirm they are formally written, dated, approved, and aligned with current grant and model requirements.

[Insert Here] [Insert Here]

B2-4: HIPAA

compliance and data safety.

Records for all families must always be maintained in a secure environment. The protection of health information is the responsibility of the organization and staff.

The site maintains a HIPAA policy and provides staff with adequate training, storage, and equipment to ensure confidentiality in accordance with HIPAA guidelines.

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B2-5: CDEC site visit. 10/01/26-

09/30/27 Sites will participate in a site visit and comply with federal regulations regarding document requests.

Sites will provide documentation and respond to and correct findings (if any) within 90 days of the site visit completion.

[Insert Here] [Insert Here]

B2-6: Complete and submit the MIECHV invoice package to CDEC for reimbursement on time, adhering to all submission deadlines and required formats.

Monthly invoices are to be submitted 15 days after the end of each month.

Final invoices may be submitted up to 45 days following the end of the performance period 10/01/26- 09/30/27

Completed Invoice Package: A successful submission, including:

● CDEC Invoice Template

● Expenditure Report for the invoiced period

● Copies of all supporting

Invoices and receipts

● Corresponding Time &

Effort reports for all grant-funded staff

Monthly invoice submissions that occur via the OnBase System.

Monthly invoices are to be submitted 15 days after the end of each month within the performance period.

Final invoices may be submitted up to 45 days following the end of the performance period.

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B2-7: Contractor shall submit a written plan outlining how they will use Client Support Materials funds to support program objectives

October 31, 2026.

Contractor shall draft and submit a written plan to CDEC outlining how they will use Client Support Materials funds.

The plan must include examples of the types of items that would be purchased and how they relate to program objectives, as well as general guidelines for when the items are purchased in alignment with program milestones or family needs.

The plan must align with the state intermediary guidelines and budget per family, per year.

The plan is submitted to CDEC by October 31, 2026. The CDEC program manager shall reply in writing with approval or request additional changes.

[Insert Here] Personnel Supplies and

B2-8: Contractor shall submit appropriate support documentation for all Client Support Materials charges on their monthly invoices.

Ongoing In any month that Client Support Materials are requested for reimbursement on the invoice, the Contractor shall attach all receipts, invoices, or other relevant support documentation as additional documentation in OnBase for review with their invoice submission.

Support documentation for all Client Support Materials charges has been received prior to invoice approval.

SCHEDULE/MILESTONES

● Program Performance: The overall Period of Performance is October 01, 2026 – September 30, 2027.

● Family Services & Caseload: Throughout the performance period, recruit and maintain a minimum caseload of [Insert

Number] families, delivering the HIPPY Home Visit Program to fidelity, ensuring each family receives 30 weekly family-centered visits throughout the program year, and a minimum of 6 annual group connections.

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● Assessments and Screenings: Ensure all enrolled HIPPY families complete all required child developmental assessments and observations, caregiver depression and anxiety screenings and caregiver intimate partner violence screenings for all enrolled families and children within specified MIECHV and HIPPY timelines.

● Staffing and Support: Develop, maintain, and implement a recruitment and retention plan for all home visiting staff to ensure qualified personnel are in place to deliver MIECHV services to HIPPY model fidelity. Maintain a qualified staff complement, providing individual and group reflective supervision for all Home Visitors and Supervisors.

● Compliance, Data, and Quality: Collect, enter, and report MIECHV service, staffing, benchmark and demographic data into Visit Tracker and monthly data report templates by intermediary deadlines, ensure client consent forms are on file, and actively engage in Continuous Quality Improvement (CQI) initiatives and model fidelity monitoring

● Resource Connections: Provide timely referrals and follow-up for internal/external resources, including those indicated by screenings completed using validated tools approved for use by MIECHV-funded programs.

ACCEPTANCE CRITERIA

The acceptance of all deliverables shall reside with the CDEC, (specific program). The designated program manager shall monitor all deliverables in order to ensure the completeness of each stage of the project and that the scope of work has been met. The CDEC program manager shall either sign off on the approval, or reply to the vendor, in writing, advising what tasks must still be accomplished.