Executed P-59947.163- R-325053- IDEC Application Modernization- ROMMDTLaS6.23.26.pdf

State of Illinois Chief Procurement Office General Services 1 BOA for Orders Against Master Contracts V.18.1 DoIT Legal – March 2023

ORDERING INFORMATION

Item Description

(manufacturer, model, serial number, feature, etc.) Qty One Time Charge Periodic Charge

Unit Extension Unit Extension 1 Quality Assurance/ Application Testing Specialist - Senior 2000 $95.69 $191,380.00 2 2-Quality Assurance/ Application Testing Specialist -

Junior 4000 $65.99 $263,960.00

3 Project Manager - Senior 2000 $153.98 $307,960.00 BOA Total (NTE): $ 763,300.00

STATE OF ILLINOIS BASIC ORDERING AGREEMENT (BOA) for Orders Against Master Contracts The terms and conditions of this BOA, including those terms and conditions set forth in the additional documents referenced below, and any continuation sheets, constitute the entire agreement between the parties with respect to the subject matter of this BOA. State documents will prevail in the event of a conflict between State and Vendor documents. The State shall not be bound by terms and conditions contained in any other document except as attached herein.

CONTACT INFORMATION

Vendor Name: Krasan Consulting Services Address: 3049 Burlington Ave., Lisle IL 60532 Contact: Jyothi Sitaraman Phone #: 312-847-0015 Email: TopsAccountManagement@krasanconsulting.com Fax #:

State Agency Name: Department of Innovation and Technology Address: 120 W. Jefferson Street, Springfield, IL 62702 Contact: Chris Werth Phone #: 217-785-6814 Email: Christopher.werth@illinois.gov Fax#:

Bill To:

Dept of Innovation & Technology Attn: Accounts Payable 120 W. Jefferson Street Springfield, IL 62702 DoIT.AccountsPayable@illinois.gov

Ship To:

Dept of Innovation & Technology 100 S. Grand Ave E Springfield, IL 62704 Phone: 217-557-1122 Doit.ITPO.Communications@Illinois.gov

CONTRACT INFORMATION

Contract #: P-59947:163 Action: New Acquisition Type: Combination Payment Cycle: Periodic Terms and Conditions: Master Contract Number Master Contract # for Terms and Conditions:

CMT4599470/ P-59947

Term:

Begin Date:

7/17/2026

End Date:

7/16/2027

STATE

USE ONLY Reference Number: R- 325053 / P-59947:163

Source Selection Method: Order Against Master Is Financing Needed? No Using Agency Funding Source:

• Fiscal Year: 2027

• Type: State

Approp. Account Code: 304-448-01-1900-00-00-3200 Detailed Expenditure Object Code:

IPB Reference Number: B-32269 Award Code: B Original Procurement Method: RFP IPB Publication Date: 9/20/2022 Subcontractors Utilized? Yes Subcontractors Disclosed? Yes

In processing this BOA, Vendor affirms that the Certifications and Financial Disclosures and Conflicts of Interest, if any, as attached to the Master Contract referenced above are true and accurate as of the date of Vendor’s processing of this BOA.

mailto:DoIT.AccountsPayable@illinois.gov mailto:Doit.ITPO.Communications@Illinois.gov

State of Illinois Chief Procurement Office General Services 2 BOA for Orders Against Master Contracts V.18.1 DoIT Legal – March 2023

ADDITIONAL INFORMATION / REFERENCES / ATTACHMENTS

Master Contract #CMT4599470/ P-59947 (To the extent that the Master Contract, including any additional licensing/product specific terms or other attachments thereto, expires or terminates, the terms and conditions of the Master Contract shall survive and continue to apply to the products and services being provided under this BOA. Further, the terms and conditions of the Master Contract shall continue to govern beyond the Term of this BOA and throughout the life and duration of the products/licenses and any related services being provided hereunder.)

SOW Krasan Consulting Services for Illinois Department of Early Childhood (IDEC) Application Modernization Quality Assurance project.

SIGNATURES: The undersigned parties agree to these terms and conditions.

Vendor State of Illinois

Signature: N/A State Agency: Department of Innovation and Technology

Printed Name: Signature agency representative:

Title: Printed Name: Brandon Ragle

Date: Title: Secretary/State CIO

Date:

State of Illinois

ALL NOTICES TO:

Email: Doit.ITPO.Communications@Illinois.gov and DoIT.GeneralCounsel@Illinois.gov State of Illinois

Signature agency representative: Signature agency representative:

Printed Name: Radhika Lakhani Printed Name: Mary Feagans

Title: General Counsel Title: Chief Fiscal Officer

Date: Date:

Reviewed as to Legal Clause Sufficiency MDT 6.23.26

07/06/2026

07/06/2026

07/06/2026 mailto:Doit.ITPO.Communications@Illinois.gov mailto:DoIT.GeneralCounsel@Illinois.gov

Statement of Work (SoW)

This Statement of Work is for IT professional services to be provided by the vendor listed in Vendor Information to the agency listed in Requester Information. The parties agree that the terms and conditions of the CMT4599470 (the “Agreement”) apply to this SoW.

Requester Information Requestor Name: Jessica Morris Agency: Illinois Department of Innovation and Technology (DoIT) Project Name: Illinois Department of Early Childhood (IDEC) Application Modernization Quality

Assurance

Project Description: The Illinois Department of Early Childhood (IDEC) is undertaking a comprehensive, multi‑product modernization effort in FY27, including enhancements to childcare subsidy systems, licensing and finder services, early intervention (EI) platforms, the IDEC Data & Analytics Hub, customer relationship management (CRM), customer service solutions, and grants management. These initiatives follow a steady, quarterly release cadence and require coordinated quality assurance activities across several product teams, technology platforms, and integration points. The QA effort ensures that all products meet functional, data, performance, and security expectations while supporting a seamless and reliable experience for families, providers, and internal users statewide.

To support this complex environment, IDEC will engage contracted Junior and Senior QA/Application Testing Specialists to execute structured testing activities, lead test planning, validate integrations, and ensure alignment with Illinois DoIT’s established QA methodologies, tools, and standards. The QA team will play a critical role in maintaining test documentation, participating in CI/CD pipeline testing, supporting audit and compliance requirements, and identifying opportunities to improve quality processes across the modernization portfolio.

Through close collaboration with product, development, DevOps, data, and security teams, these specialists will help ensure that all releases are delivered with high quality, traceability, and conformance to statewide technology expectations.

Key Objectives:

• Ensure high‑quality, timely testing for all product releases by executing structured test activities, validating functionality, and supporting quarterly release cycles across childcare, licensing, CRM, early intervention, customer services, data platforms, and grants systems.

• Strengthen end‑to‑end quality across systems and integrations, ensuring accuracy, reliability, and consistency for solutions that interact across IDEC and statewide systems.

• Develop and maintain clear, comprehensive testing documentation, including test cases, test results, traceability, defect logs, and testing evidence required for governance, audit, and release approvals.

• Ensure alignment and conformance with DoIT QA and testing standards, including use of approved testing methodologies, templates, and tools such as Azure DevOps (ADO), and participation in DoIT reviews, checkpoints, and quality assurance routines.

• Integrate testing within CI/CD pipelines and DevOps workflows to support automated test execution, quality gates, fast‑feedback loops, and repeatable testing processes that align with DoIT’s enterprise practices.

• Collaborate effectively across multidisciplinary teams (product owners, SMEs, BA, developers, DevOps, security, and data teams) to ensure clear understanding of requirements, accurate defect resolution, and consistent communication regarding quality risks and release readiness.

• Support audit and compliance requirements across all products by ensuring testing artifacts, defect records, traceability matrices, and release documentation meet the evidence standards required by state, federal, and DoIT oversight bodies.

Start Date: 7/172026 End Date: One year after execution date.

Vendor Information Vendor Name: Krasan Consulting Services, Inc Vendor Contact: Steve Peralta Vendor Contact Phone: 217-553-0008 Vendor Contact Email: Steve.peralta@krasanconsulting.com

Requested Resources Qty Position

Title Experience Level (Junior/Senior)

Work Location

Required Skills

1 Quality Assurance/ Application

Testing Specialist

Senior Remote within the US

• Expertise in designing test strategies, test plans, and comprehensive test coverage for multi‑product release cycles.

• Ability to lead risk‑based testing for complex systems such as subsidy, licensing, CRM, and Data Lakehouse systems and services.

• Strong experience with defect management and triage facilitation across cross‑functional teams.

• Proficiency with modern testing tools and techniques (e.g., automation frameworks, API testing tools such as Postman, Swagger, or ReadyAPI).

• Deep understanding of data validation and data quality testing for analytical platforms, including lakehouse architectures.

• Ability to establish testing standards, templates, reporting dashboards, and QA processes.

• Experience testing integrations across systems including identity management, case management, CRM, and customer‑facing portals.

mailto:Steve.peralta@krasanconsulting.com

• Capability to mentor junior testers and guide them in best practices for manual and automated testing.

• Strong analytical skills to identify root causes and recommend improvements to development and DevOps teams.

• Experience supporting frequent, iterative release cycles and coordinating testing across multiple concurrent product teams.

• Expertise designing test execution strategies that integrate with CI/CD pipelines for multiple products.

• Ability to configure and optimize test stages in Azure DevOps, GitHub Actions, or similar CI/CD platforms.

• Strong experience integrating automated tests (API, UI, data quality) directly into pipeline workflows.

• Ability to define quality gates, pass/fail criteria, and automated regression suites.

• Experience ensuring test data setup and environment readiness as part of deployment pipelines.

• Skilled in interpreting pipeline analytics to identify patterns, recurring failures, and areas for improvement.

• Ability to collaborate with DevOps engineers to evolve IDEC’s release automation, including parallelized tests and shift‑left quality approaches.

2 Quality Assurance/ Application

Testing Specialist

Junior Remote within the US

• Ability to create and execute manual test cases based on user stories and acceptance criteria.

• Basic understanding of software development lifecycles, including Agile and iterative delivery.

• Familiarity with defect logging and tracking tools such as Azure DevOps, Jira, or similar.

• Ability to perform functional, regression, and smoke testing for web‑based applications and APIs.

• Foundational understanding of data validation concepts, including comparing source and target data sets.

• Ability to assist in test planning and provide input into test coverage for each release.

• Basic knowledge of testing with integrations, including data exchanges and APIs.

• Strong attention to detail and ability to follow standardized testing procedures.

• Effective communication skills for documenting test results and collaborating with business analysts and developers.

• Willingness to learn modern testing tools, automation frameworks, and cloud‑based environments.

• Basic understanding of CI/CD concepts and how testing integrates into pipelines.

• Ability to execute tests within CI/CD tools such as Azure DevOps Pipelines or GitHub Actions.

• Familiarity with build and release processes, including reviewing pipeline results and artifacts.

• Ability to validate that test environments deployed via pipelines are functioning correctly.

• Understanding of version control workflows (branching, pull requests) and how they relate to test cycles.

• Ability to report pipeline test failures and collaborate with developers to identify causes.

• Exposure to automated testing triggers (e.g., tests triggered on pull requests, nightly runs).

1 Project Manager

Senior Remote within the US

• Strong understanding of project management methodologies, including Agile, iterative delivery, and state IT governance requirements.

• Experience ensuring deliverable quality, version control, and alignment with statewide or enterprise PMO standards.

• Expertise in audit preparation, evidence management, documentation control, and compliance with state and federal program requirements.

• Ability to manage cross‑functional teams and coordinate activities across multiple concurrent modernization projects.

• Ability to coach teams on producing clear, complete, and audit‑ready deliverables aligned with DoIT standards and templates.

• Skill in providing constructive feedback that improves clarity, consistency, and technical accuracy in written documentation.

• Proficiency in coaching teams to recognize quality risks early and embed quality considerations into weekly sprint activities and workflows.

• Ability to facilitate learning sessions, job aids, and quick‑reference guides that help teams strengthen delivery discipline.

• Skill in overseeing QA resources, assigning work, monitoring progress, and ensuring consistent application of QA and testing practices.

• Knowledge of DoIT QA standards, testing methodologies, templates, and toolsets including Azure DevOps.

• Strong communication and stakeholder management skills with the ability to work across product teams, DevOps, security, and data teams.

• Ability to identify risks related to quality, schedule, audit readiness, and resource constraints and escalate or mitigate as appropriate.

• Experience supporting CI/CD pipeline‑aligned QA processes

• Strong organizational skills, including maintaining documentation repositories, tracking deliverables, and supporting governance reviews.

Charges Qty Position Title Experience Level

(Junior/Senior) Total Hours

Hourly Rate Extended Cost

1 Quality Assurance/Application Testing Specialist

Senior 2000 $95.69 $191,380

2 Quality Assurance/Application Testing Specialist

Junior 4000 $65.99 $263,960

1 Project Manager Senior 2000 $153.98 $307,960 Total Charges: $763,300

To better adapt to project needs, skills, and other project related factors, IDEC and Vendor SOW Point of Contact may mutually agree to adjust the number of hours allocated to each position title without requiring a project change request, so long as the adjustments do not exceed the SOW Total Costs and are agreed in writing by both Parties.

Additional Requirements [FTI or CJIS Background Check, Must Travel, etc]

• Conduct quality assurance and testing tracking and weekly meetings with IDEC and DOIT to share progress, elevate issues, etc.

• Ensure all quality assurance and testing documentation (including drafts) to be made available on an ongoing basis on a determined shared drive.

• Occasional travel (up to 8 days per year on average per team member) may be required at the expense of Krasan.

• Krasan maintains responsibility for administrative and human resource functions for all personnel provided under this SOW. These responsibilities include, but are not limited to:

o Personnel administration: time tracking, replacement interviews o Performance Management: providing regular coaching, professional development, and technical training to ensure resources meet the skills and competency requirements for their roles o Operational Management: maintaining contact with the personnel and flagging to IDEC their needs for support, direction, or assignment adjustments.

• Krasan will provide a technical delivery leader, at Krasan expense, who will meet 1 to 2 times per month with IDEC Leadership and the IDEC CIO to both review Krasan efforts supporting team development and performance, discuss operational needs, and share insights garnered from Krasan coaching and check-ins with the IDEC-assigned team members to support team success.

• Krasan will participate in a monthly quarterly business review and present progress, deliverables, and progress towards aligned KPIs, in accordance with guidance provided by the IDEC CIO and IDEC leadership on expectations for these reviews.

All selected candidates must submit fingerprint collection and background checks as a condition of employment. Additional attestations and background checks may be required depending on the project and data access. Failure to successfully pass any investigations will result in termination or withdrawal of your employment offer. All candidates may be required to travel to one of several possible locations within the State of Illinois to provide fingerprints as condition of your employment.

For Senior Project Manager Role:

The Project Manager will provide cross‑project coordination and oversight to ensure consistent deliverable quality, audit readiness, and compliance across all IDEC modernization initiatives, including childcare subsidy, licensing, CRM, customer services, early intervention, data Lakehouse, and grants management. This role will manage the development and review of project deliverables, ensure alignment with Illinois DoIT methodologies and governance requirements, and oversee documentation, evidence management, and audit preparation activities. In addition, the Project Manager will supervise and coordinate the work of QA/Application Testing Specialists, ensuring standardized testing approaches, effective resource allocation, adherence to QA processes and CI/CD practices, and timely identification of risks related to quality or schedule.

Through strong collaboration with product owners, development teams, DevOps engineers, data teams, and leadership, the Project Manager will support efficient workflows, high‑quality releases, and consistent adherence to statewide technology and audit standards.

For Senior Quality Assurance/Application Testing Specialist Role:

The Senior QA / Application Testing Specialist leads quality assurance activities across complex, multi-system modernization initiatives and ensures thorough test coverage for each release. This role develops test strategies and plans, designs comprehensive test scenarios, oversees defect triage, and coordinates testing across product teams working on subsidy, licensing, CRM, customer services, early intervention, data platforms, and grants systems. The Senior QA integrates automated and manual testing approaches, embeds tests within CI/CD pipelines, and establishes standards, dashboards, and quality gates. This specialist mentors junior testers, collaborates with developers and DevOps engineers, and ensures high-quality, on-time delivery within a quarterly release cadence across the fiscal year.

For Junior Quality Assurance/Application Testing Specialist Role:

The Junior QA / Application Testing Specialist supports product teams by executing manual test cases, validating functionality, and ensuring each release meets documented acceptance criteria.

This role assists with creating test cases, running regression and smoke tests, validating data outputs, and logging defects using standard tools such as Azure DevOps or Jira. The Junior QA collaborates closely with business analysts, developers, and senior testers to ensure issues are accurately documented and retested, and participates in testing activities across multiple concurrent modernization projects. The specialist works within Agile teams and contributes to continuous quality improvement while building skills in automation, integration testing, and CI/CD pipeline testing.

CONTACT INFORMATION