State of Illinois Chief Procurement Office General Services 1 BOA for Orders Against Master Contracts V.18.1 DoIT Legal – March 2023

ORDERING INFORMATION

Item

Description (manufacturer, model, serial number, feature, etc.)

Qty (hrs) One Time Charge Periodic Charge

Unit Extension Unit Extension 1 (6) Business Analyst- Senior 12000 $126.49 $1,517,880.00

2 (3) Project Manager- Senior 6000 $153.98 $923,880.00

3 (1) Solutions Architect 2000 $159.48 $318960.00

4 (1) Platform Developer/ Engineer (API) 2000 $164.98 $329,960.00

5 (1) Program Manager 2000 $203.48 $406,960.00

6 (1) Agile Coach 2000 $203.48 $406,960.00

7 (2) Database Developer 4000 $126.49 $505,960.00

BOA Total (NTE): $4,410,560.00

STATE OF ILLINOIS BASIC ORDERING AGREEMENT (BOA) for Orders Against Master Contracts The terms and conditions of this BOA, including those terms and conditions set forth in the additional documents referenced below, and any continuation sheets, constitute the entire agreement between the parties with respect to the subject matter of this BOA. State documents will prevail in the event of a conflict between State and Vendor documents. The State shall not be bound by terms and conditions contained in any other document except as attached herein.

CONTACT INFORMATION

Vendor Name: Krasan Consulting Services Address: 3049 Burlington Ave., Lisle IL 60532 Contact: Jyothi Sitaraman Phone #: 312-847-0015 Email: TopsAccountManagement@krasanconsulting.com Fax #:

State Agency Name: Department of Innovation and Technology Address: 120 W. Jefferson Street, Springfield, IL 62702 Contact: Chris Werth Phone #: 217-785-6814 Email: Christopher.werth@illinois.gov Fax#:

Bill To:

Dept of Innovation & Technology Attn: Accounts Payable 120 W. Jefferson Street Springfield, IL 62702 DoIT.AccountsPayable@illinois.gov

Ship To:

Dept of Innovation & Technology 115 S. LaSalle Suite 2240 Chicago, IL 60603 Phone: 217-557-1122 Doit.ITPO.Communications@Illinois.gov

CONTRACT INFORMATION

Contract #: P-59947:159 Action: New Acquisition Type: Combination Payment Cycle: Periodic Terms and Conditions:

Master Contract # for Terms and Conditions:

CMT4599470/ P-59947

Term:

Begin Date:

Date of Execution

End Date:

1 year from date of Execution

In processing this BOA, Vendor affirms that the Certifications and Financial Disclosures and Conflicts of Interest, if any, as attached to the Master Contract referenced above are true and accurate as of the date of Vendor’s processing of this BOA.

mailto:DoIT.AccountsPayable@illinois.gov mailto:Doit.ITPO.Communications@Illinois.gov

State of Illinois Chief Procurement Office General Services 2 BOA for Orders Against Master Contracts V.18.1 DoIT Legal – March 2023

ADDITIONAL INFORMATION / REFERENCES / ATTACHMENTS

Master Contract #CMT4599470/ P-59947 (To the extent that the Master Contract, including any additional licensing/product specific terms or other attachments thereto, expires or terminates, the terms and conditions of the Master Contract shall survive and continue to apply to the products and services being provided under this BOA. Further, the terms and conditions of the Master Contract shall continue to govern beyond the Term of this BOA and throughout the life and duration of the products/licenses and any related services being provided hereunder.)

Krasan Consulting Services, Statement of Work- Project Name: Illinois Dept of Early Childhood Strategic IT Alignment Initiative.

SIGNATURES: The undersigned parties agree to these terms and conditions.

Vendor State of Illinois

Signature: N/A State Agency: Department of Innovation and Technology

Printed Name: Signature agency representative:

Title: Printed Name: Brandon Ragle

Date: Title: Secretary/State CIO

Date:

State of Illinois

ALL NOTICES TO:

Email: Doit.ITPO.Communications@Illinois.gov and DoIT.GeneralCounsel@Illinois.gov State of Illinois

Signature agency representative: Signature agency representative:

Printed Name: Radhika Lakhani Printed Name: Mary Feagans

Title: General Counsel Title: Chief Fiscal Officer

Date: Date:

STATE USE ONLY

Reference Number: R-321876 / P-59947:159 Source Selection Method: Order Against Master Is Financing Needed? No Using Agency Funding Source:

• Fiscal Year: 2027

• Type: State

Approp. Account Code: 304-448-01-1900-00-00-3200 Detailed Expenditure Object Code:

IPB Reference Number: B-32269 Award Code: B Original Procurement Method: RFP IPB Publication Date: 9/20/2022 Subcontractors Utilized? Yes Subcontractors Disclosed? Yes

Reviewed as to legal clause sufficiency - 6/22/26 MJS

06/23/2026 by Jenifer L. Johnson, Chief of Staff

6/23/2026

06/23/2026 mailto:Doit.ITPO.Communications@Illinois.gov mailto:DoIT.GeneralCounsel@Illinois.gov

Statement of Work (SoW)

This Statement of Work is for IT professional services to be provided by the vendor listed in Vendor Information to the agency listed in Requester Information. The parties agree that the terms and conditions of the CMT4599470 (the “Agreement”) apply to this SoW.

Requester Information Requestor Name: Jessica Morris Agency: Illinois Department of Innovation and Technology (DoIT) Project Name: Illinois Department of Early Childhood (IDEC) Strategic IT Alignment Initiative

Project Description: The Strategic IT Alignment Initiative is a forward-looking, agile discovery engagement with a team assembled to position IDEC for scalable, secure, and citizen-centered digital growth. This initiative goes beyond current-state assessment and business process documentation to support long-term strategic alignment of IDEC’s technology and service delivery models.

The team will report to DoIT CIO for IDEC and collaborate with the DoIT Group CIO and IDEC leadership to ensure alignment with statewide standards, while focusing on agency-specific strategic planning, modernization readiness, and compliance policies.

Key Objectives:

• Capture and synthesize both current-state and desired future-state systems, processes, and service models, in partnership with business SMEs - ensuring foundational understanding for forward planning.

• Facilitate and document strategic planning sessions with IDEC leadership to define 1-3-5-year agency goals, key outcomes, and service innovation opportunities.

• Develop a strategic IT roadmap that aligns these goals with actionable technology investments, programmatic capabilities, and enterprise architecture best practices.

• Conduct technology gap and risk assessments, including identification of modernization opportunities and support for digital transformation initiatives.

• Provide advisory support in establishing agency-specific companion policies related to AI usage, data governance, and security compliance - to ensure audit readiness and regulatory alignment within DoIT’s centralized governance scope.

• Recommend operational and technical resource requirements to ensure successful future-state execution, including capabilities necessary to manage change, scale services, and maintain compliance.

Start Date: 7/1/2026 End Date: One year after execution date.

Vendor Information Vendor Name: Krasan Consulting Services, Inc Vendor Contact: Steve Peralta

Vendor Contact Phone: 217-553-0008 Vendor Contact Email: Steve.peralta@krasanconsulting.com

Requested Resources Qty Position

Title Experience Level (Junior/Senior)

Work Location

Required Skills

3 Project Manager

Senior Remote • Minimum of 8 years of experience leading cross-functional teams on strategic planning, assessment, or enterprise discovery initiatives within Agile or hybrid project environments.

• Proven ability to manage and coordinate diverse stakeholder groups, facilitate structured discovery activities, and ensure alignment between business and IT leadership.

• Experienced in organizing and driving teams tasked with evaluating current and future systems, infrastructure, and business capabilities to support future-state planning.

• Demonstrated knowledge of project management principles, with hands-on experience using tools such as Microsoft Project, Azure DevOps, JIRA, or equivalent platforms for tracking activities, timelines, risks, and communications.

• Preferred experience managing public sector projects, particularly at the state or local government level, involving policy-driven processes and multi-agency coordination.

• Strong understanding of Agile values and frameworks, with the flexibility to adapt them to strategic, non-development contexts.

• Excellent communication, facilitation, and stakeholder engagement skills, including the ability to navigate complex organizational environments and drive consensus.

• Strong risk management, issue resolution, and decision-making skills, with a proactive approach to identifying and addressing roadblocks during strategic assessments.

• Ability to work closely with executive sponsors, CIOs, and business/IT leadership to deliver high-quality assessment outcomes that feed into strategic IT roadmaps and future-state planning.

• A bachelor’s degree in computer science, Information Technology, Business Administration, or a related field is preferred.

1 Solution Architect

Senior Remote • Working as a Senior technical lead and advisor to the team, the Senior Solutions Architect will mailto:Steve.peralta@krasanconsulting.com provide strategic insights into current and future state infrastructure, enterprise platforms, and system capabilities relevant to the agency’s service delivery goals.

• Contributing expertise in IT readiness, legacy system modernization, interoperability, and enterprise integration strategies to support comprehensive assessment and inform the future-state IT roadmap.

• Supporting the evaluation of platform scalability, performance, and security posture, identifying infrastructure risks, redundancies, and modernization opportunities.

• Collaborating with both technical and business stakeholders to assess the agency’s platform architecture maturity and its alignment with centralized IT (DoIT) architecture standards and policies.

• Recommending platform-level solutions that can support digital transformation, improved service delivery, and long-term operational sustainability.

• Translating complex platform concepts into actionable strategic insights that support decisions related to governance, compliance, and enterprise IT planning.

1 Program Manager

Senior Remote • 10+ years leading complex technology or digital transformation programs with multiple simultaneous workstreams.

• Direct experience overseeing Agile product teams and maturing Agile or scaled Agile practices.

• Demonstrated success turning around troubled programs, resolving missed requirements, and reestablishing delivery predictability.

• Experience managing cross-product workflows, integrations, data architecture dependencies, and multiteam release management.

• Strong background in stakeholder management across large, complex, business-driven programs.

• Experience coordinating with governance, architecture, data, audit, operations, and OCM workstreams.

• Public sector or regulatory program experience is beneficial but not required.

• Experience overseeing business analysts and project managers.

• Lead end-to-end delivery across three major product workstreams and related legacy system retirement efforts.

• Develop, maintain, and continuously refine the integrated program roadmap, master schedule, and dependencies across product, data, architecture, OCM, and audit teams.

• Drive recovery of delayed work: establish corrective action plans, identify root causes of missed requirements (especially cross-product workflows), and reset timelines, scope, and delivery expectations.

• Ensure high quality product plans with clearly defined features, workflows, use cases, and aligned data services.

• Align product needs and functionality development with other project teams, such as a team setting up the IDEC data lake house.

• Facilitate planning events and cross-product working sessions.

• Manage program governance activities, including risk logs, decision logs, escalations, and progress reporting to the Steering Committee and senior leadership.

• Facilitate program governance meetings to ensure effective handling of risks, dependencies, and the creation of integrated master schedules.

• Create the program management function for the program, including both the development of best practices, ways of working, and templates, as well as onboarding and aligning the teams to these practices.

• Ensure alignment with architecture and audit requirements, including signoffs for major releases.

• Establish and monitor deliverable standards for product requirements, workflows, designs, test plans, and release packages.

6 Business Analyst

Senior Remote • Minimum of 5 years of experience in leading business analysis activities focused on strategic assessment, discovery, and documentation of current and future state systems, processes, and organizational needs.

• Demonstrated ability to capture business requirements by conducting interviews with stakeholders and subject matter experts, reviewing existing documentation, and analyzing operational workflows and policy/procedure manuals.

• Proven experience supporting IT strategic planning initiatives, with the ability to document and communicate future-state business needs, service delivery models, and functional requirements.

• Skilled in identifying gaps, redundancies, and improvement opportunities in existing technology systems, organizational processes, and service delivery methods.

• At least 3 years of experience working within an Agile or iterative project framework, participating in collaborative planning sessions, stakeholder engagements, and structured assessments.

• Proficient in using tools such as Microsoft Azure DevOps (ADO) or JIRA for tracking and organizing discovery work, findings, requirements, and documentation.

• Strong analytical and communication skills, with the ability to synthesize complex information and present it clearly to business and technical leadership.

• Experience contributing to the development of IT roadmaps and strategic documentation by translating business priorities into technology-aligned recommendations.

1 Agile Coach

Senior Remote • 7+ years of experience in agile delivery, with at least 3–5 years in a dedicated coaching or transformation role. Deep expertise in one or more scaling frameworks is expected, along with strong facilitation, active listening, and organizational change management skills. Relevant certifications such as ICAgile ICP-ACC, SAFe SPC, or similar are commonly required or preferred.

1 Platform Developer/

Engineer

(API

Senior Remote • Expert-level proficiency in C# and ASP.NET Core/.NET 6+, with a strong command of REST principles, OpenAPI documentation, OData, and

Developer) data access using Entity Framework Core with SQL Server for complex mapping and persistence.

• Understanding of DevOps standards, including strict environment segregation for SOC compliance, the use of CI/CD pipelines in Azure DevOps or GitHub Actions, and advanced Git version control following GitFlow or similar branching models.

• Robust integration and cloud experience, including managing Azure API Management workspaces, products, and subscriptions;

• Implementing asynchronous messaging patterns with Azure services; and interfacing with legacy or mainframe-adjacent systems such as Mobius

2 Database Developer

Senior Springfield Candidate who has senior-level experience with all the skills below for IT-based projects.

• Using Azure Commercial Cloud / Azure DevOps.

• Developing complex queries to complete data request and dashboard development

• Having strong communication skills.

• Performing analysis to assess quality and meaning of data.

• Using automated tools to extract data from primary and secondary sources.

• Removing corrupted data and fixing coding errors and related problems.

Experience with Microsoft Visual Studio 2015 (or greater), C#, ASP.NET, MVC, Microsoft SQL Server, SQL Server Integration Services (5515), SQL Server Reporting Services (SSRS}, Crystal Reports, Microsoft Power Bl Business Intelligence, Arc GIS, and Microsoft SharePoint, or statistical software which may include SAS, Stata, and R.

Charges Qty Position Title Experience Level

(Junior/Senior) Total Hours

Hourly Rate Extended Cost

6 Business Analyst Senior 12000 $126.49 $1,517,880.00 3 Project Manager Senior 6000 $153.98 $923,880.00 1 Solutions Architect Senior 2000 $159.48 $318,960.00 1 Platform

Developer/Engineer (API Developer)

Senior 2000 $164.98 $329,960.00

1 Program Manager Senior 2000 $203.48 $406,960.00 1 Agile Coach Senior 2000 $203.48 $406,960.00 2 Database Developer Senior 4000 $126.49 $505,960.00

Total Charges: $4,410,560.00

To better adapt to project needs, skills, and other project related factors, IDEC and Vendor SOW Point of Contact may mutually agree to adjust the number of hours allocated to each position title without requiring a project change request, so long as the adjustments do not exceed the SOW Total Costs and are agreed in writing by both Parties.

Additional Requirements [FTI or CJIS Background Check, Must Travel, etc]

• Conduct project management tracking and weekly meetings with IDEC and DOIT to share progress, elevate issues, etc.

• Ensure all project documentation (including drafts) to be made available on an ongoing basis on a determined shared drive.

• Work with IDEC leadership to capture core business categories.

• Lead compilation of all existing process maps / documentation to standardize material for IDEC reference library organized under business categories.

• Identify any missing business process maps and document process maps as needed.

• Conduct business analysis on those processes across programs.

• Identify business requirements for each business category and outline underlying items.

• Work with IDEC leadership to present business analysis findings / recommendations for future state business requirements /items.

• Make recommendations for solutions/ platforms, including integration requirements.

• Support SOW documentation for possible tech vendors.

• Occasional travel (up to 8 days per year on average per team member) may be required at the expense of Krasan.

• Krasan maintains responsibility for administrative and human resource functions for all personnel provided under this SOW. These responsibilities include, but are not limited to:

o Personnel administration: time tracking, replacement interviews o Performance Management: providing regular coaching, professional development, and technical training to ensure resources meet the skills and competency requirements for their roles o Operational Management: maintaining contact with the personnel and flagging to IDEC their needs for support, direction, or assignment adjustments.

• Krasan will provide a technical delivery leader, at Krasan expense, who will meet 1 to 2 times per month with IDEC Leadership and the IDEC CIO to both review Krasan efforts supporting team development and performance, discuss operational needs, and share insights garnered from Krasan coaching and check-ins with the IDEC-assigned team members to support team success.

• Krasan will participate in a monthly quarterly business review and present progress, deliverables, and progress towards aligned KPIs, in accordance with guidance provided by the IDEC CIO and IDEC leadership on expectations for these reviews.

All selected candidates must submit fingerprint collection and background checks as a condition of employment. Failure to successfully pass any investigations will result in termination or withdrawal of your employment offer. All candidates will be required to travel to one of several possible locations within the State of Illinois to provide your fingerprints as condition of your employment.

For Senior PM Role:

This role will play a critical part in leading the strategy, coordination, and execution of the assessment process to gather system requirements for IDEC. It requires balancing stakeholder expectations, technical considerations, and IDEC’s strategic goals to deliver a comprehensive and competitive RFP response. Core responsibilities include developing the project plan and scope, facilitating stakeholder engagement and communication, managing the project budget, overseeing the requirements assessment process, and ensuring quality assurance and documentation are delivered to the client in collaboration with the rest of the Tiger Team.

For Program Manager Role:

The Program Manager will lead a complex, multi-workstream digital transformation program that includes three major product lines (Childcare Finder, Licensing, and Subsidy), retirement of legacy applications, and significant business process redesign. This program impacts more than 100,000 users across the State of Illinois and requires tight coordination with dozens of stakeholders, SMEs, business units, and technical teams from multiple organizations.

For Senior Solutions Architect Role:

The Sr. Solutions Architect will support the Tiger Discovery Team by evaluating existing solution architectures, integration models, and application portfolios to ensure they align with the agency’s evolving business needs. He/she will help define and shape solution-related requirements included in RFPs, ensuring they are technically sound, strategically aligned, and practically implementable. This includes identifying gaps in current solutions, recommending modernization opportunities, and proposing integration strategies. The Sr. Solutions Architect will work alongside the Business Architect, BA, and PM to ensure solution considerations are fully represented and aligned with agency goals and IT standards.

For Business Analyst Role:

Facilitate efficient and focused requirements-gathering sessions designed to capture and structure information in a single, streamlined engagement. Lead both functional and technical discussions, synthesizing complex or ambiguous topics into clear, actionable insights. Conduct thorough requirements elicitation and translate findings into well-defined user stories to guide the project team. Define and manage test cases to validate new technologies and ensure readiness prior to legacy system decommissioning. Collaborate closely with diverse stakeholders to align project activities with defined goals and timelines. Maintain consistent, clear communication across all phases of the project lifecycle.

For Agile Coach Role:

A Senior Agile Coach is a seasoned change agent responsible for driving agile transformation and embedding a culture of continuous improvement across teams and the broader organization. This role operates at both the team and enterprise level, coaching leaders, Scrum Masters, Product Owners, and delivery teams on agile principles, frameworks, and practices.

They facilitate key agile ceremonies — PI Planning, retrospectives, and program-level events — and serve as a thought leader who can challenge the status quo with credibility and influence. A strong Senior Agile Coach also builds internal coaching capability, mentoring junior coaches and Scrum Masters so the organization can sustain agility beyond any one engagement.

For the Senior Database Developer Role:

The Senior Database Developers will create data, analytic and technology tools through the development of databases, dashboards and reports that provide important insights about the technical data and interpretation of state and federal business rules related to Early Childhood program areas including the development of reports and presentations. The Senior Database Developers will also assist with different project teams through the creation of data visualizations and reports to support their program areas. They will also support IDEC staff by: Analyzing and interpreting data using analytic and statistical methods, Assisting program areas to create data insights using analytic and statistical techniques that ensure data confidentiality and compliance to state and federal privacy laws; Producing insightful, ‘self service’ dashboards and reports to answer questions about program data; Helping to standardize data visualizations agency-wide to increase functional use of dashboards and reports;

Performing data quality checks against data to ensure validity of datasets and make data corrections and "clean" data as needed; Working with management to prioritize business and information needs;

and Assisting program areas in technical interpretation of business rules related to early childhood program area and development of presentations.

Reviewed as to legal clause sufficiency - 6/22/26 MJS

Krasan-IDEC Strategic IT Alignment SOW FY27.pdf