ESBD_559821_1789595865715_FY26012RFP, Industry & Workforce Support Services.pdf

REQUEST FOR PROPOSALS

FY26012RFP

Industry & Workforce Support Services

Release Date: September 18, 2026

Submission Deadline: October 13, 2026 Opening of Sealed Proposals: October 13, 2026

Workforce Solutions Borderplex, Inc.

304 Texas Ave., Suite 1400

El Paso, TX 79901

(915) 887-2200 procurement@borderplexjobs.com

Workforce Solutions Borderplex, Inc. is an Equal Opportunity Employer/Program. Auxiliary aids available upon request to individuals with disabilities. Relay Texas: Telecommunication Device for the Deaf (TDD) "711" or (800/735-2989), *800/735-2988 (Voice). Ayuda y servicios están disponibles para personas con discapacidades. Relay Texas: Sistema de comunicación para personas con problemas auditivos (TDD) "711" o

(800/735-2989), *800/735-2988 (Voz) mailto:procurement@borderplexjobs.com

General Information Part 1 – Instructions and Guides to RFP

1.1 Purpose

1.2 Procurement Standards

1.3 RFP Anticipated Schedule

1.4 Issuance and Availability of RFP

1.5 Due Date and Electronic Submission of Proposals

1.6 Changes, Amendments, Withdrawal, Cancellation, and Re-issuance

1.7 Type of Contract

1.8 Contract Term

1.9 Authorized Contact for This Procurement

1.10 Open Records

1.11 Misrepresentation

1.12 Eligibility to Submit

Part 2 – General Provisions and Administrative Guidelines

2.1 Governing Provisions and Administrative Requirements

2.2 Administrative Requirements

2.3 General Conditions

2.4 Cone of Silence

2.5 Inquiry and Protest Procedures

Part 3 – Scope of Work and Specifications

3.1 Background

3.2 Purpose and Service Model

PART I - SCOPE OF SERVICES

A. Strategic Industry Support

B. Field Industry Outreach

C. Employer Operations Support

D. Integrated Workforce System Coordination

PART II - PERFORMANCE & DELIVERABLES

A. Workforce System Performance Objectives

B. Contractor Performance Measures

C. Deliverables and Reporting

D. Documentation and Systems

PART III - CONTRACTOR REQUIREMENTS

A. Staffing and Capacity

B. Roles and Service Boundaries

C. WSB and Board Direction

D. Minimum Qualifications

PART IV - PILOT AND CONTRACT REQUIREMENTS

A. Pilot Project Overview

B. Contract Administration and Flexibility Part 4 - Evaluation Process

4.1 Evaluation and Submission Requirements

4.2 Evaluation Criteria

General Information

TWC – Texas Workforce Services

The Texas Workforce Commission (TWC) is the state agency responsible for overseeing and providing workforce development services to employers and job seekers in Texas. TWC strengthens the Texas economy by providing the workforce development component of the Governor's economic development strategy. Texas boasts an incredibly skilled workforce ready to attract enterprise to the Lone Star State. By focusing on the needs of employers, TWC gives Texas the competitive edge it needs to attract business.

Texas Workforce Solutions

Texas Workforce Solutions is comprised of the Texas Workforce Commission and a statewide network of 28 Workforce Development Boards (Boards) for regional planning and service delivery, their contracted service providers and community partners, and the TWC unemployment benefits Tele-Centers. This network gives customers local access to workforce solutions and statewide services at numerous Workforce Solutions offices and five Tele-Centers.

Texas Workforce Solutions provides workforce development services that help workers find and keep good jobs, and help employers hire the skilled workers they need to grow their businesses. Our workforce partners include community colleges, adult basic education providers, local independent school districts, economic development groups, businesses, and other state agencies. Collaboration and coordination among all partners play a critical role in the success of the Texas workforce system.

Boards are responsible for the strategic planning of workforce services for employers and job seekers. The integrated workforce delivery system maximizes funding and productivity while eliminating duplicate efforts.

Through performance-based contracts, TWC monitors and holds the Boards accountable for program performance and provides technical assistance.

For more information, visit the TWC website at https://www.twc.texas.gov/about-texas-workforce.

Workforce Solutions Borderplex (WSB) Overview

Workforce Solutions Borderplex, Inc. (hereafter "WSB") is a regional 501(c) (3) non-profit corporation that provides workforce services to job seekers and businesses in a six-county region along the U.S.-Mexico border from El Paso to east of Presidio County. As one of 28 workforce boards in Texas, Workforce Solutions Borderplex' s mission is to provide skilled workers to employers by advancing education, employment, entrepreneurship, and economic development opportunities in support of global competitiveness and regional prosperity.

WSB is governed by a Board of Directors appointed by local Chief Elected Officials in accordance with the provisions of Texas Senate Bill 642, Texas House Bill 1863, and the Federal Workforce Investment Act of 1998.WSB is composed of volunteer community leaders representing the private sector, organized labor-based organizations (CBOs), education, public employment service (TWC), vocational rehabilitation, public assistance, economic development, local literacy councils, and adult basic education.

The Board of Directors has hired a Chief Executive Officer (CEO) to serve as the person in charge of WSB's daily operations. The CEO is ultimately responsible for and oversees the operations and finances of WSB's programs, personnel, and procurement processes utilized to comply with Federal and State regulations.

WSB is an oversight entity and fiscal agent for workforce development services and administers the procurement of goods and services that comply with Federal and State regulations. The primary responsibility of WSB is to identify the workforce needs and issues of the area and provide policy and program guidance and evaluation of workforce development programs and services that affect area employers, residents, and job seekers.

WSB represents a public/private partnership that catalyzes building a workforce development system that meets the needs of local employers and job seekers. The Workforce Board area consists of Brewster, Culberson, El Paso, Hudspeth, Jeff Davis, and Presidio counties.

For more information about WSB, please view the materials at www.borderplexjobs.com. Additional information about Workforce Solutions Borderplex and the workforce system, in general, can be obtained from www.twc.state.tx.us.

https://www.twc.texas.gov/about-texas-workforce http://www.borderplexjobs.com/ http://www.twc.state.tx.us/

This Request for Proposal (RFP) provides potential respondents with vital background information and describes the desired services, guidelines for submitting a response, and the selection process. Potential respondents are strongly encouraged to:

Read the RFP carefully, and

Provide all necessary information and ask questions or seek technical assistance on points or concepts that are unclear.

WSB – Mission, Vision, and Values - https://borderplexjobs.com/about-us/mission-vision-and-values

Mission: Empowering all people to discover innovative resources and untapped possibilities to fuel business solutions.

Vision: Be a catalyst and conduit for a dynamic economy that achieves regional and global prosperity.

Values: We believe in the following shared principles, beliefs, and priorities:

Purpose Accountability Integrity Fairness Commitment Solution Centric Camaraderie Trust Transparency Teamwork Respect Inclusion Courage Excellence Dependability Empathy Consistency

WSB - Background

Workforce Solutions Borderplex ("WSB") is the regional expert in workforce development. As a leader in economic development, we utilize our expertise to align the workforce (workers and job seekers) with the regional industry demands. We monitor the economy and tailor our infrastructure to meet the needs of employers, ensuring they are successful in growing and creating jobs, and that their workers are skilled and earn a living wage.

WSB is part of a Texas statewide network and a partner of the Texas Workforce Commission, as well as part of the national network and a partner of the Department of Labor's American Job Centers. WSB's service area spans six counties in far west Texas, including El Paso County, Hudspeth County, Culberson County, Jeff Davis County, Presidio County, and Brewster County.

WSB's market-driven system plays a vital role as a hub for sharing information related to jobs and skills, facilitating connections between businesses and job seekers, and providing assistance with job search and training needs. WSB's Strategic Plan is industry-led, with goals that enhance the region's competitive workforce by:

improving individuals' skills towards jobs of the future, assisting businesses in increasing their capacity and productivity, and driving regional economic growth.

WSB has evolved beyond its traditional workforce board role into a multi-functional regional systems entity.

The organization now operates as a regional talent integrator, a childcare workforce systems intermediary, a data and intelligence hub, a connector of rural markets, a strategic partner to employers, and an adaptive, innovation-forward institution. WSB prides itself on fostering high interpersonal trust, psychological safety, strong mission alignment, adaptive capacity, and cohesive leadership. This foundation is our primary strategic asset and the enabling condition for continued transformation.

Workforce Innovation and Opportunity Act (WIOA) Overview

On July 22, 2014, President Obama signed into law the Workforce Innovation and Opportunity Act (WIOA).

WIOA is designed to improve and streamline access to federally funded employment, education, training, and support services. Every year, the key programs that form the pillars of WIOA help tens of millions of job seekers and workers to connect to good jobs and acquire the skills and credentials needed to obtain them. The enactment of WIOA has provided an opportunity for reforms to ensure the One-Stop Delivery System is job-driven, responding to the needs of employers and preparing workers for jobs that are available now and in the future.

WIOA has six main purposes:

Increase access to and opportunities for employment, education, training, and support services for individuals, particularly those with barriers to employment.

Support the alignment of workforce investment, education, and economic development systems in support of a comprehensive, accessible, and high-quality workforce development system.

Improve the quality and labor market relevance of workforce investment, education, and economic development efforts.

Promote improvement in the structure and delivery of services.

Increase the prosperity of workers and employers.

Provide workforce development activities that increase employment, retention, and earnings of participants, and that increase post-secondary credential attainment and, as a result, improve the quality of the workforce, reduce welfare dependency, increase economic self-sufficiency, meet skills requirements of employers, and enhance productivity and competitiveness of the nation.

For more information on WIOA, visit: http://www.doleta.gov/WIOA.

Subrecipient Designation

The awardee of this award will be a subrecipient. A subrecipient is a non-Federal entity that receives a subaward from a pass-through entity to carry out all or part of a Federal program but does not include an individual who is a beneficiary of such program. A subrecipient may also be a recipient of other Federal awards directly from a Federal awarding agency. (2 CFR §200.93 Subrecipient). A subrecipient must comply with all applicable uniform administrative requirements, cost principles, and audit requirements. In this situation, the pass-through agency of the funds is responsible for monitoring the subrecipient to ensure the grant funds are being used for authorized purposes and as required by the grant agreement and applicable regulations.

For more information, see: 2 CFR Part 200; 2 CFR Part 2900; TEGL 15-16 https://wdr.doleta.gov/directives/corr_doc.cfm?DOCN=8116; and ESD Policy 5250 Subrecipient/Contractor Pass-Through Entity Determination Requirements https://www.ecfr.gov/cgi-bin/text-idx?node=se2.1.200_1331&rgn=div8.

http://www.doleta.gov/WIOA https://wdr.doleta.gov/directives/corr_doc.cfm?DOCN=8116 https://www.ecfr.gov/cgi-bin/text-idx?node=se2.1.200_1331&rgn=div8 https://www.ecfr.gov/cgi-bin/text-idx?node=se2.1.200_1331&rgn=div8

For more information on uniform guidance 2 CFR 200 and 2 CFR 2900, visit:

https://www.gpo.gov/fdsys/granule/CFR-2014-title2-vol1/CFR-2014-title2-vol1- part200/content-detail.html

Or: https://www.gpo.gov/fdsys/search/pagedetails.action?granuleId=CFR-2016-title2-vol1-part2900&packageId=CFR-2016-title2-vol1

Bidder Eligibility and Competencies

Eligibility to Respond

This Request for Proposal (RFP) is open to a variety of proposed options to ensure that the resulting selection is responsive to the organization's current needs and challenges. Organizations able to meet the technical specifications for quality and other terms of this proposal package and not debarred and/or suspended from conducting business with federal and state-funded agencies are invited to respond. A prospective bidder must affirmatively demonstrate responsibility. A prospective bidder, by submitting a proposal, certifies to WSB that it meets the following requirements:

Possesses or is able to obtain adequate financial resources as required to perform under this RFP.

• Is able to comply with the required or proposed RFP.

• Has a satisfactory record of integrity and ethics.

• Be otherwise qualified and eligible to receive an award.

• Be in good standing with the applicable national or state associations.

• The types of entities that may serve as one-stop operators include, but are not limited to:

o A public, private, for-profit, or nonprofit organization o An institution of higher education o Non-traditional public secondary schools, night schools, adult education schools, career and technical education schools o An employment service state agency established under the Wagner-Peyser Act o A government agency o Local chambers of commerce, business organizations, or labor organizations o Indian Tribes

• No contract(s) will be awarded to any respondent(s) that is/are on State or Federal sanctions during the award phase of the procurement process.

• Small businesses and service-disabled veteran-owned businesses certified under the State of Texas Veteran Heroes United in Business (VetHUB) Program are encouraged to respond.

• For purposes of this RFP, interested contractors are referred to as "Bidders," "Proposers," "Respondents," "Applicants," or "Contractors."

Bidder Competencies

Bidder must have technical competence, knowledge, expertise, management and administrative capabilities and capacity, professional staff, financial resources and stability, and administrative and fiscal systems to carry out the work described in this RFP. Bidders must meet high standards of public service and fiduciary responsibility.

The Board requires assurance that the Contractor's performance of the terms and conditions of the contract will https://www.gpo.gov/fdsys/granule/CFR-2014-title2-vol1/CFR-2014-title2-vol1-part200/content-detail.html https://www.gpo.gov/fdsys/granule/CFR-2014-title2-vol1/CFR-2014-title2-vol1-part200/content-detail.html https://www.gpo.gov/fdsys/search/pagedetails.action?granuleId=CFR-2016-title2-vol1-part2900&packageId=CFR-2016-title2-vol1 https://www.gpo.gov/fdsys/search/pagedetails.action?granuleId=CFR-2016-title2-vol1-part2900&packageId=CFR-2016-title2-vol1 be undertaken in accordance with the highest level of integrity and business ethics. Bidders must be capable of implementing a self-monitoring system, including reviewing key data related to performance, quality assurance, financial integrity and accuracy, and center operations. Bidders are responsible for being knowledgeable of all laws, regulations, rules, and policies of the funding sources identified in this RFP. WSB reserves the right to conduct a pre-award fiscal integrity evaluation of the selected bidder. The purpose of the pre-award fiscal integrity evaluation is to determine the capacity of the bidder's organization to operate the program, meet administrative requirements, and maintain an adequate financial system. Information on relevant workforce programs, including pertinent statutes and regulations, can be found on the Texas Workforce Commission's website, www.texasworkforce.org. Workforce Solutions Borderplex will provide training on any Board-specific documents, policies, and procedures, as necessary, to the selected contractor. Additional information about the Board can be obtained through its website at www.borderplexjobs.com. If the Board determines, at its sole discretion, that the awardee of a contract is not responsible, that it does not possess the administrative, fiscal, and/or technical resources and capabilities necessary to perform under the terms and conditions of a contract successfully, it shall terminate the contract immediately.

Outstanding Monitoring, Audit, or Legal Concerns - Bidders must disclose and satisfactorily resolve any outstanding monitoring and/or audit concerns from any of the bidder's other contracts before receiving a contract resulting from this RFP. Additionally, bidders must disclose any legal judgments, claims, arbitration proceedings, lawsuits, or other legal proceedings pending or outstanding (unresolved) against the organization, its owners, officers, and/or principals.

Bidders must have financial resources and stability to meet high public and fiduciary responsibility standards.

Qualifying bidders must have financial systems that, at a minimum, meet the following standards.

The financial system, in accordance with Generally Accepted Accounting Principles, must include:

• information pertaining to any sub-grant or contract awards, obligations, unobligated balances, assets, expenditures, and income.

• operate their fiscal system on an accrual basis.

• effective internal controls to safeguard assets and assure their proper use.

• a comparison of actual expenditures with budgeted amounts.

• source documentation to support accounting records and

• proper charging of costs and cost allocation.

Financial systems must be sufficient to:

• permit preparation of required reports.

• permit tracking of expenditures adequate to establish that these have not been used in violation of the applicable restrictions and

• permit tracking of program income, potential stand-in costs, and other funds.

Financial administration and systems that comply with the requirements for grant management established by TWC, the Texas Uniform Grant Management Standards, and the Uniform Administrative Requirement, Cost https://www.borderplexjobs.com/

Principles, and Audit Requirements for Federal Awards (OMB Uniform Guidance (UG), 2 Code of Federal Regulations (C.F.R.) Part 200).

Bidders must be knowledgeable of the statutes, rules, regulations, and policies of the funding streams administered under this contract.

• TAC/TWC Rules - https://twc.texas.gov/agency/texas-workforce-commission-rules

• TWC Program and Service Overviews - https://twc.texas.gov/programs

• Laws, Rules, and Policy - https://twc.texas.gov/agency/laws-rules-policy

• TWC Workforce Policy and Guidance - https://twc.texas.gov/agency/workforce-policy-guidance

• Workforce Innovation and Opportunity Act - https://twc.texas.gov/partners/workforce-innovation-opportunity-act-wioa

• WIOA Guide - https://twc.texas.gov/files/partners/wioa-guidelines-twc.pdf

• RESEA Guide - https://twc.texas.gov/files/partners/resea-program-guide-twc.pdf

• Choices Guide - https://twc.texas.gov/choices-guide

• SNAP Guide - https://twc.texas.gov/files/partners/snap-et-guide-twc.pdf

• TAA Guide - https://www.twc.texas.gov/files/partners/trade-adjustment-assistance-guide-twc.pdf

• CHOICES Guide - https://www.twc.texas.gov/files/partners/ncp-choices-guide-twc.pdf

• Foster Youth Guide - https://www.twc.texas.gov/files/partners/foster-youth-guide.pdf

• Employment Service Guide - https://twc.texas.gov/programs/employment-service-guide https://twc.texas.gov/agency/texas-workforce-commission-rules https://twc.texas.gov/programs https://twc.texas.gov/agency/laws-rules-policy https://twc.texas.gov/agency/workforce-policy-guidance https://twc.texas.gov/partners/workforce-innovation-opportunity-act-wioa https://twc.texas.gov/partners/workforce-innovation-opportunity-act-wioa https://twc.texas.gov/files/partners/wioa-guidelines-twc.pdf https://twc.texas.gov/files/partners/resea-program-guide-twc.pdf https://twc.texas.gov/choices-guide https://twc.texas.gov/files/partners/snap-et-guide-twc.pdf https://www.twc.texas.gov/files/partners/trade-adjustment-assistance-guide-twc.pdf https://www.twc.texas.gov/files/partners/ncp-choices-guide-twc.pdf https://www.twc.texas.gov/files/partners/foster-youth-guide.pdf https://twc.texas.gov/programs/employment-service-guide

Part 1 – Instructions and Guides to RFP

1.1 Purpose

Workforce Solutions Borderplex is soliciting proposals from qualified respondents to provide Industry & Workforce Support Services that strengthen strategic industry engagement, field-based employer outreach, employer operations support, and integrated workforce system coordination throughout the WSB service area.

1.2 Procurement Standards

Procurement of goods and services under federal assistance programs must comply with the rules established by the Office of the Texas Governor under the Uniform Grants Management Standards (UGMS) and the Texas Workforce Commission (TWC) Financial Manual for Grants and Contracts.

All procurement transactions must ensure maximum free and open competition, and awards may only be made to organizations that demonstrate the ability to perform successfully under the contract terms.

This Request for Proposals (RFP) provides a uniform process for procuring the specified goods and/or services through the competitive negotiation method, in compliance with all applicable federal statutes, regulations, policies, and guidance currently in effect and any that may become effective during the term of this award, including:

• Office of Management and Budget's Uniform Guidance at 2 C.F.R. Part 200: Uniform Administrative Requirements, Cost Principles, and Audit Requirements

• 2 C.F.R. Part 2900: Department of Labor (DOL) exceptions to 2 C.F.R. Part 200

• General Administrative, Cost & Audit Requirements for Grants - Texas Workforce Commission

1.3 RFP Anticipated Schedule

The following schedule of events is estimated and subject to change at WSB's discretion. Bidders should regularly check the WSB's Board website (https://borderplexjobs.com/contact-us/procurement) for posted updates. All updates and changes will be posted to Beacon. All times shown in the RFP are Mountain Standard Time Zone (MST).

Activity Date & Time (If Applicable) Issuance of RFP Friday, September 18, 2026 @ 9 am Questions Deadline Tuesday, September 29, 2026 @ 11:00 pm Answer to Questions Posted Tuesday, October 6, 2026, by 4 pm Proposals Due by Tuesday, October 13, 2026, @ 2 pm Opening of Sealed Proposals Tuesday, October 13, 2026, @ 2:05pm Anticipated Contract Start Date Tuesday, December 1, 2026

1.4 Issuance and Availability of RFP

The Workforce Solutions Borderplex Board issues this RFP under the direction of the Chief Executive Officer.

WSB utilizes Beacon e-Bid Software for distributing RFPs and electronically submitting proposals. To access the portal, Offerors are encouraged to register online.

https://www.twc.texas.gov/agency/grant-administration-financial-reporting https://borderplexjobs.com/contact-us/procurement

Workforce Solutions Borderplex TX | Open Solicitations

Prospective bidders may submit written questions only through eBid communication no later than 11:00 p.m.

(MST) on Tuesday, September 29, 2026. Questions received after this deadline will not be answered.

Responses will be posted in the Beacon portal after the question-and-answer release date. Bidders are encouraged to check the portal regularly for updates, as all responses become part of the official RFP.

Important:

• Questions will only be accepted in writing through eBid communication.

• All responses will be issued via a formal addendum posted online and in Beacon.

• During the solicitation and award process, Workforce Solutions Board members, officers, staff, and authorized representatives are prohibited from answering questions or providing assistance regarding this RFP or the procurement process.

• Bidders must direct all inquiries exclusively through eBid communication. Failure to comply may result in disqualification.

1.5 Due Date and Electronic Submission of Proposals

Workforce Solutions Borderplex (WSB) has transitioned to an all-digital procurement system, utilizing the Beacon online portal to manage all formal procurements. Respondents must follow all instructions provided in this RFP and submit their complete proposal exclusively through Beacon at:

https://www.beaconbid.com/solicitations/workforce-solutions-borderplex/open

The Beacon portal allows bidders to begin and save proposals, then return later to edit or complete them before submission. Beacon automatically provides an official receipt of proposals upon successful submission. Timely submission is the sole responsibility of the proposer.

a) Proposal Deadline:

Electronic proposals must be submitted through Beacon by 2:00 p.m. MST on Tuesday, October 13, 2026. Late submissions will not be accepted under any circumstances. The Beacon platform automatically closes at the exact deadline, so proposers are strongly encouraged to submit well in advance to avoid delays.

b) Opening Sealed Proposals:

The opening of sealed proposals will be conducted virtually, on Tuesday, October 13, 2026, @ 2:05 pm MST. Access information, including the link to join the virtual opening, is provided below and on the Beacon portal.

Microsoft Teams meeting

Join: https://teams.microsoft.com/meet/231734906144032?p=asvsCksjOxvCahkLsg

Meeting ID: 231 734 906 144 032 https://www.beaconbid.com/solicitations/workforce-solutions-borderplex/open https://www.beaconbid.com/solicitations/workforce-solutions-borderplex/open https://teams.microsoft.com/meet/231734906144032?p=asvsCksjOxvCahkLsg

Passcode: 9vx7Ep3n

c) Important Conditions:

o No hand-delivered, mailed, or emailed proposals will be accepted. All submissions must be made through Beacon.

o Timely submission is the sole responsibility of the proposer. WSB is not responsible for delays, technical issues, or errors.

o Disputes regarding late or non-delivered proposals cannot be appealed.

o Any proposals or amendments received after the deadline will be deemed late and non-responsive — NO EXCEPTIONS.

o Proposals may be withdrawn upon written request if submitted before the response deadline.

After the deadline, all proposals become the property of WSB and will not be returned.

o No alternative submission methods will be allowed unless extenuating circumstances exist and the Contracts and Procurement Manager provide written approval.

1.6 Changes, Amendments, Withdrawal, Cancellation, and Re-issuance

Workforce Solutions Borderplex (WSB) reserves the right to delay, amend, reissue, or cancel all or any part of this RFP at any time without prior notice and to modify the RFP process and timeline as necessary.

If it becomes necessary to revise any part of this RFP, an addendum will be posted on WSB's website at:

www.borderplexjobs.com/contact-us/procurement

Bidders must visit the WSB website first to access all official updates, amendments, and instructions. From there, bidders will be directed to the Beacon portal to view open opportunities and submit proposals:

Important:

Bidders are responsible for checking the WSB website frequently to stay informed about amendments, responses to questions, and other updates that may affect this RFP.

Upon receiving notification via published addendum, each bidder must incorporate the indicated changes into their proposal. Failure to acknowledge any amendment will result in disqualification and rejection of the proposal.

WSB reserves the right to reject any or all proposals and to accept or reject any or all items within a proposal.

Any bidder may withdraw their proposal by written request at any time before the proposal due date and time. A withdrawn proposal will not be considered for review or award and becomes the property of WSB.

http://www.borderplexjobs.com/contact-us/procurement

1.7 Type of Contract

Workforce Solutions Borderplex (WSB) intends to negotiate a contract as a result of this RFP. Any contract awarded will be contingent upon the receipt of sufficient funding from the Texas Workforce Commission (TWC) and other sources. Final contract amounts will depend on the funding actually received and available.

The resulting contract will be subject to any changes in legislation, regulations, rules, or policies issued by funding sources, including the U.S. Department of Labor and TWC. General and administrative provisions contained in this RFP will be incorporated into the final contract.

WSB reserves the right to modify the terms of any contract resulting from this RFP, including but not limited to:

• Funding levels

• Scope of work

• Performance measures

• Adding related programs or services

• Adjusting funding sources

• Shortening the contract period

All modifications will be made as deemed necessary and in the best interest of WSB.

1.8 Contract Term

Workforce Solutions Borderplex (WSB) may award one or more contracts for the services outlined in the Scope of Work in this RFP.

WSB reserves the right to negotiate up to three (3) additional one-year renewals, contingent upon satisfactory performance, continued need, and availability of funds. A contractor performance evaluation will be required at the end of each term. The contract budget will be negotiated annually, and no carryover or carryforward of funds will be permitted.

WSB intends to execute a contract for an initial 8-12-month period, with the option to renew for up to three

(3) one-year periods, upon 30-day written notice of intent to renew issued by WSB prior to the current term end date. The total term of the agreement may not exceed forty-eight (48) months (four years).

WSB reserves the right to terminate a contract at any time, based on the contractor's performance, noncompliance, or insufficient funding.

1.9 Authorized Contact for This Procurement

All communication regarding this RFP must be conducted only through eBid communication.

Contact Information:

Messaging: Use only eBid communication through the Beacon portal:

Important:

Do not contact any other WSB staff, board members, or representatives regarding this RFP.

Violations of this communication requirement may result in disqualification.

1.10 Open Records

Proposals submitted in response to this RFP are subject to the Texas Public Information Act, Government Code, Chapter 552, and may be disclosed to the public upon request. Therefore, any confidential, privileged, or proprietary information contained within a proposal must be clearly identified by the Offeror in the proposal itself (each applicable page clearly marked). Such information will be kept confidential by Workforce Solutions Borderplex to the extent permitted by State law.

1.11 Misrepresentation

If, at any point during the RFP process, it is determined that a bidder has made a false statement, misrepresentation, or provided inaccurate information, the bidder may be disqualified and removed from the RFP process.

1.12 Eligibility to Submit

All offerors of the requested goods and/or services are eligible to respond to this RFP. Small businesses and businesses certified under the Veteran Heroes United in Business (VetHUB) Program are strongly encouraged to participate.

Entities that are debarred, suspended, proposed for debarment, declared ineligible, or voluntarily excluded from participation or receipt of funds from any federal department or agency are not eligible to respond to this RFP or receive a contract.

Compliance Note:

WSB will verify the eligibility status of all bidders through applicable federal and state databases, including the System for Award Management (SAM.gov) and other relevant sources. Any entity found to be ineligible will be disqualified.

Part 2 – General Provisions and Administrative Guidelines

2.1 Governing Provisions and Administrative Requirements

This section outlines the governing provisions, administrative requirements, and general conditions that apply to all contracts resulting from this RFP. These provisions complement, but do not replace, the Procurement

Standards and Submission Requirements described in Sections 1.5–1.10. Offerors must comply with all requirements in this RFP and applicable federal, state, and local regulations.

a) Intent of the RFP The intent of this RFP is to identify prospective contract alternatives and obtain cost analysis for the services solicited. WSB is under no obligation to execute a contract(s) based on any information received.

b) Ownership and Use of Proposals All proposals submitted to Workforce Solutions Borderplex (WSB) become the exclusive property of WSB and may be reprinted, published, or distributed as deemed appropriate, subject to applicable open records laws.

c) Basis for Contract If accepted, the proposal will serve as the basis for the contract scope of work. Successful proposals may become contractual obligations; failure to honor representations may result in cancellation and recovery of damages.

d) No Obligation or Commitment This RFP does not constitute a purchase agreement or contract, nor does it commit WSB to pay for any costs incurred in preparing a proposal prior to the execution of a formal contract unless specifically authorized in writing by WSB.

e) WSB Rights WSB reserves the right to:

• Accept or reject any or all proposals.

• Cancel or reissue this RFP in whole or in part.

• Modify this RFP or contract terms, including shortening, extending, or adjusting the scope, with 30-day written notice prior to renewal.

• Withdraw or reduce awards if funding becomes unavailable or due to legislative changes.

• Impose additional requirements during the contract term.

• Conduct reviews of records, systems, and procedures before or after award.

• Contact references or other sources to verify Offeror qualifications and performance.

• Negotiate final contract terms and amend agreements as needed.

f) Procurement Method This is a negotiated procurement using the Request for Proposal method. Selection and award will be based on the proposal offering the best value to WSB, not necessarily the lowest price.

g) Compliance and Integrity

• Offerors must not engage in activities that restrict competition. Violations may result in disqualification.

• Offerors must not offer gratuities or anything of value to WSB representatives to influence procurement.

• Offerors must not attempt to lobby or influence WSB representatives regarding this procurement.

• No WSB representative shall participate in contract selection if a conflict of interest exists.

h) Original Work Requirement All proposals must be original work. Unauthorized use of others' work may result in disqualification.

i) Performance and Pricing

• Respondents are expected to honor quoted pricing for 90 days after the RFP closes.

• Contractors will be responsible for meeting all performance measures established by DOL, TWC, and WSB.

j) Public Information Act Under Texas Government Code Section 552.003, WSB is subject to the Texas Public Information Act. If a Respondent believes any information qualifies for an exception, it must clearly indicate which information is deemed confidential and state the grounds for the exception.

2.2 Administrative Requirements

a) Training and Technical Assistance WSB will provide training and technical assistance regarding its policies and procedures.

b) Contractor Responsibilities Contractor employees remain under the contractor's exclusive control. The contractor is responsible for all personnel matters, including hiring, discipline, termination, supervision, background checks, and training.

c) Insurance Requirements Proof of insurance is not a requirement for the submission of a proposal, but the selected Offeror will be required to obtain and provide proof for all insurances specified in this RFP and provide Workforce Solutions Borderplex with proper certificates or policies prior to commencing work under a contract resulting from this RFP. Workforce Solutions Borderplex must be listed as an additional insured on the Certificate of Insurance. Policies must remain in full force for the duration of a contract. Any changes in insurers, coverage, deductibles, modifications, alterations, or cancellations of coverage during the term of the contract must be communicated to the Board immediately. The following insurances/bonding are required:

• Commercial General Liability - The contractor must carry general liability insurance coverage sufficient to cover any liability that may arise from the performance of a contract resulting from this RFP. General liability must cover bodily injury and property damage to a third party and personal injury; $500,000 for each occurrence or $1,000,000 aggregate is required. A reasonable deductible is allowed, but not to exceed $5,000 per occurrence. The consultant must be able to cover the cost of any deductible.

• Automobile Liability (if vehicles are operating under the contract)- if the Contractor or its employees use motor vehicles in the conduct of business under a contract resulting from this RFP, liability insurance covering bodily injury and property damage must be provided through a commercial insurance policy. Such insurance shall provide for a minimum coverage of $100,000 liability per occurrence; $300,000 aggregate liability; $100,000 property damage; personal injury protection;

uninsured motorist protection, and a maximum deductible of $1000. Contractor must be able to cover the cost of any deductible.

• Workers' Compensation - Contractor must ensure that workers' compensation insurance covers all employees. If self-insured, the contractor must warrant that it will maintain coverage sufficient to cover any liability that may arise from performance under a contract resulting from this

RFP.

o Statutory limits (as required by Texas law) o Employers' Liability: $500,000 each accident, $500,000 disease policy limit, $500,000 disease per employee

• Professional Liability / Errors & Omissions (if applicable)- The contractor must, at its own expense, must carry "errors and 11 omissions" insurance or the equivalent. Contract funds cannot be used to pay for Errors and Omissions insurance.

o $1,000,000 per claim o $2,000,000 aggregate

• Additional Coverage o As may be required by specific contract terms

Important Notes

• COIs must be current and valid for the full contract term.

• Vendors are responsible for submitting renewal COIs before expiration.

• Contracts or purchase orders may be delayed or suspended until a valid COI is received.

2.3 General Conditions

1. WSB reserves the right to negotiate the final terms of any contracts or agreements with the selected respondent.

2. WSB reserves the right to negotiate with a respondent after proposals are reviewed if such action is deemed in the best interest of WSB.

3. All costs directly or indirectly related to preparing a response to the RFP or any oral presentation required shall be the sole responsibility of the applicant.

4. WSB intends to contract with an entity that will perform all primary functions of this contract. The contractor may subcontract any of the activities/functions described herein. Any such arrangement(s) must be disclosed in the applicant's proposal.

5. Budgets must be based on allowable, reasonable, allocable, and necessary expenses. Any contract resulting from this procurement shall include a cost allocation plan for shared costs.

6. The bidders selected for funding under this RFP will be subject to pre-award reviews, including record-keeping, management systems, accounting systems, and administrative procedures.

2.4 Cone of Silence

WSB's Cone of Silence was adopted to ensure a fair and competitive bidding environment by preventing communication between WSB officials, employees, or representatives and parties involved in the bidding process that could create an unfair advantage to any party regarding the award of a WSB contract.

The Cone of Silence period begins on the day that the request for proposal (RFP) is advertised and ends on the day that a contract award is made. The Cone of Silence prohibits any communication or lobbying activities during the Cone of Silence period by any person, including but not limited to bidders, lobbyists, or consultants of bidders, service providers, or potential vendors, and any of the following:

WSB Board members, WSB staff, and associated parties are precluded from entertaining any questions outside the eBid communication process described in this RFP. Potential applicants are asked to respect these conditions by not making personal requests for assistance. Unauthorized methods or sources of responses or clarification are considered invalid. Any violation of this process may result in the disqualification of an applicant.

2.5 Inquiry and Protest Procedures

a) Debriefing The purpose of a debriefing is to provide transparency in the procurement process and help bidders understand how their proposals were evaluated. Debriefings are intended to:

• Explain WSB's proposal evaluation system.

• Review how the bidder's proposal was scored or ranked.

• Offer constructive feedback to help improve future submissions.

During the debriefing, WSB staff and/or independent evaluators will meet with the requesting party to review:

1. The overall evaluation process.

2. The bidder's individual scoring and ranking.

Important Notes:

• Debriefings are not an opportunity to access confidential or proprietary information belonging to other bidders.

• WSB will provide as much information as legally permissible but must comply with restrictions on disclosure.

• Examples of restricted information include proprietary data and evaluation details of other proposals.

Debriefings serve as an educational tool for bidders, providing WSB with valuable feedback to improve future procurements.

i. Debriefing Requests Bidders seeking a debriefing must submit a written request within ten (10) business days of receiving WSB's notification of the procurement decision. The purpose of the debriefing is to provide information on the procurement process and explain how the bidder's proposal was evaluated and ranked.

WSB will acknowledge receipt of the request in writing within three (3) business days, confirming the date and time of the scheduled debriefing. Debriefings will be scheduled as promptly as possible and no later than ten (10) business days from the date WSB receives the written request.

b) Written Notice of Appeal

If, after the debriefing, the appealing party wishes to continue with the appeal process, they must submit a Written Notice of Appeal to WSB within ten (10) business days of the debriefing date.

The notice must clearly state that it is an appeal and includes the following information:

• The solicitation being appealed (e.g., RFP number and date).

• The name, address, phone number, and fax number of the appealing party.

• The specific grounds for the appeal.

• Any relevant documents in the bidder's possession or control that are material to the consideration of the appeal.

The Notice of Appeal must be sent by registered mail or hand-delivered (request a receipt), clearly marked externally as "Dated Material," and addressed to:

Workforce Solutions Borderplex, Inc.

Attn: Mariel Soto, Organizational Effectiveness and Research 304 Texas Ave., Suite 1400 El Paso, Texas 79901

Important Requirements:

• Notices sent by telefax, fax, or e-mail will not be accepted at any stage of the appeals process.

• WSB will provide written acknowledgment of receipt within five (5) business days, which will include instructions for completing the appeal process and the date, time, and location of the Informal Hearing.

c) Informal Hearing An Informal Hearing will be held at WSB offices within ten (10) business days of WSB's receipt of the Notice of Appeal. The Hearing Officer, or a designated representative, will conduct the hearing and meet with the appealing party to review the specific concerns and grounds for appeal identified in the Notice of Appeal.

The Hearing Officer may recommend to WSB's Chief Executive Officer any appropriate actions permitted under the program's funding source rules and regulations, and consistent with WSB's Procurement Policies, to resolve the issue. If the appealing party agrees with the resolution, the appeal process will conclude at this stage.

d) Request for Formal Hearing

If the appealing party is not satisfied with the outcome of the Informal Hearing, they must notify the Hearing Officer in writing within five (5) business days of the Informal Hearing date of their intent to proceed with a Formal Hearing.

The request must be submitted in writing and delivered to WSB in accordance with the same instructions for submitting a Notice of Appeal. Within ten (10) business days of receiving the request, WSB will provide written notice confirming the next steps.

e) Formal Hearing and Final Decision The Formal Hearing will be conducted within fifteen (15) business days of WSB's receipt of the request. An Independent Hearing Examiner (IHE) will preside over the hearing, review all facts presented, and consider the grounds for appeal and requested remedies.

IHE may request additional information as needed. After a full review, the IHE will issue a written decision no later than sixty (60) days from the date of the original Notice of Appeal. The IHE's decision is final and concludes the appeal process at the local level.

f) Miscellaneous The Informal and Formal Hearing process serves as the administrative grievance procedure required by applicable law. All protests or disputes that reach the formal appeal stage will be reported to the Texas Workforce Commission.

Part 3 – Scope of Work and Specifications

3.1 Background

Workforce Solutions Borderplex (WSB) is the workforce development board serving the Borderplex region and oversees a workforce system that responds to the needs of employers, workers, job seekers, and the regional economy. WSB works with employers, educational institutions, economic development organizations, workforce contractors, Employment Services staff, and other partners to identify workforce needs, support recruitment and hiring, develop workforce pipelines, and respond to emerging occupational and skill demands.

As employer partnerships and regional workforce initiatives expand, WSB seeks additional capacity to connect strategic industry relationships, direct field outreach, employer operations, and workforce system coordination.

WSB is therefore seeking a qualified contractor to provide Industry & Workforce Support Services that complement existing workforce functions and improve employer responsiveness, continuity, and alignment.

3.2 Purpose and Service Model

The selected contractor will provide one integrated scope of services across three interconnected functions:

Strategic Industry Support, Field Industry Outreach, and Employer Operations Support. These functions will be supported by contract-wide workforce system coordination, reporting, and performance requirements.

Respondents must propose an integrated approach to performing the full Scope of Services. WSB intends to award the services as a unified scope and is not soliciting separate proposals for individual functions described within this RFP.

WSB retains responsibility for strategic direction, Board policy, priority-setting, program oversight, and ownership of strategic industry relationships. The contractor will provide additional capacity to support and execute assigned activities under WSB direction and in accordance with applicable Board policies, procedures, priorities, and contractual requirements.

This procurement is not intended to replace Wagner-Peyser Employment Services functions, labor exchange responsibilities assigned to Employment Services staff, participant case management, eligibility determination, or direct workforce service delivery.

PART I - SCOPE OF SERVICES

A. Strategic Industry Support

The contractor shall support WSB's Innovation & Development (I&D) function and other designated staff in advancing strategic industry and workforce priorities. WSB will retain ownership of strategic relationships and direction; the contractor will provide research, coordination, outreach, follow-up, and implementation support as assigned.

• Support targeted employer and industry activities, sector strategies, employer roundtables, and other WSB-led initiatives.

• Gather and organize intelligence regarding occupational demand, workforce shortages, skills, credentials, training needs, business expansion, and emerging industry activity.

• Support follow-up and implementation associated with strategic employer and industry relationships.

• Identify and help advance workforce solutions such as work-based learning, apprenticeship, incumbent worker training, customized training, recruitment strategies, and workforce pipelines.

• Document strategic workforce needs, opportunities, and assigned follow-up through WSB-approved processes.

• Develop and expand relationships with targeted industry employers, industry associations, chambers of commerce, educational institutions, economic development organizations, and workforce partners to increase apprenticeship, internship, work-based learning, and talent pipeline opportunities aligned with WSB strategic industry priorities.

• Identify employers capable of serving as long-term workforce partners and assist WSB in creating sustainable talent pipeline agreements.

• Support development of industry advisory groups and employer…