ESBD_527213_1781291799898_HHS0017445_PCS 137 IFB.pdf
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- Attached to
- Bread and Bakery Products
- Solicitation number
- HHS0017445
- Issued by
- Texas
About this file
This is an Invitation for Bids (IFB) issued by the Texas Health and Human Services Commission (HHSC) Procurement and Contracting Services division for bread and bakery products to serve HHSC State Hospitals, State Supported Living Centers, and associated food service entities including canteens and coffee houses across Texas. The solicitation, designated IFB No. HHS0017445 and classified under NIGP Class/Item Nos. 375-15, 30, 45, 50, 60, seeks competitive bids from vendors capable of servicing multiple Quarters of Employment (QOEs) throughout the contract period. Bidders must bid a minimum of 100% of requested items for the QOEs they intend to service, and may bid selectively on specific facilities without bidding on all locations. The IFB was posted to the Electronic State Business Daily (ESBD) on June 12, 2026, with a questions and clarifications deadline of June 25, 2026, and a response submission deadline of July 13, 2026, at 10:30 AM Central Time. The anticipated contract start date is September 1, 2026. The contract will be awarded to one or multiple bidders to ensure all QOEs receive adequate service, with awards contingent upon approval by the HHSC Executive Commissioner. The initial contract term runs from September 1, 2026, through August 31, 2027, with one renewal option for an additional year (September 1, 2027, through August 31, 2028) and one extension option of up to one year at HHSC's discretion.
Pricing must be firm and fixed for the contract life, submitted using Exhibit C—Pricing Sheet, and must include all labor, equipment, materials, supplies, and related expenses. The historical spend for similar goods during the period September 1, 2025, through August 31, 2026, was $2,000,000, provided as a guideline for pricing responses but not as a guarantee of volume or compensation. Price adjustments are permitted only at HHSC's sole discretion and must be correlated with the Consumer Price Index (CPI-W or CPI-U) as published by the Bureau of Labor Statistics, with adjustments calculated using a specified formula; alternatively, contractors may request adjustments based on federal minimum wage increases with supporting documentation. Contractors must implement any price decreases immediately and notify the HHSC Contract Manager in writing. Vendors must maintain an ordering system that allows QOEs to place orders with confirmed quantities, dates, and order history through online, phone, or in-person methods; provide active telephone service during normal business hours (8:00 AM to 5:00 PM Monday through Friday); deliver products on mutually agreed dates between 7:00 AM and 2:00 PM Monday through Friday; and accept weekly or bi-weekly deliveries with one week advance notice. All bread products must be fresh, date-stamped with adequate shelf life remaining, delivered in clean, sanitary conditions, and conform to specifications; reworked products, previously refused items, and seconds are prohibited. Contractors are responsible for all transportation costs and vehicle maintenance and must comply with strict on-campus driver conduct rules including speed limits, parking in designated areas, prohibition of firearms and alcohol, no contact with residents, and proper securing of vehicles and equipment. Contractors must submit quarterly reports to FOS NFS detailing order quantities, fill rates, and pricing by facility no later than the 15th of the month following each quarter. No vendor or HUB subcontracting plan submission is required, though subcontracting opportunities are encouraged and HUB participation is supported. Bidders must submit Exhibit A—HHS Solicitation Affirmations, Exhibit C—Pricing Sheet, and Exhibit 2—Warranty Resolution with their responses; provide a Public Information Act Copy if claiming confidentiality; and acknowledge receipt of any addenda. Responses may be submitted by email to pcsbids@hhs.texas.gov, through the HHS Online Bid Room, or by hand delivery or overnight mail of a USB drive containing the complete response package. Evaluation will consider bidder qualifications, ability to meet performance and delivery requirements, specifications compliance, past vendor performance records, and price, with HHSC retaining the discretion to select the bidder offering the best value rather than the lowest price.
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Text version
PCS 137 - GOODS
Version 1.90 Page 1 of 35 Revision Date 01/22/2026
Stephanie Muth, Executive Commissioner
Invitation for Bids (IFB) for
Bread and Bakery Products for HHSC State Hospitals and State Supported
Living Centers
IFB No. HHS0017445
NIGP Class/Item No(s): 375-15,30,45,50,60
Procurement Schedule - All Times are Central Time Reference Section 2 for further information
IFB Date Posted to ESBD June 12, 2026
Vendor and HUB Conference N/A
Questions or Clarifications Submission Deadline June 25, 2026
Responses to Questions or Clarifications - Addendum posted on the ESBD July 02, 2026
Courtesy Review of HUB Subcontracting Plan (HSP) Submission Deadline N/A
Response Deadline: Responses to this IFB must be received July 13, 2026, 10:30 AM
Version 1.90 Page 2 of 35 Revision Date 01/22/2026
Anticipated Contract Start Date September 01, 2026
Version 1.90 Page 3 of 35 Revision Date 01/22/2026
Table of Contents 1 Introduction and Purpose of IFB
1.1 Authority
1.2 Historical Monetary Value
1.3 No Guarantee of Volume, Usage or Compensation
1.4 Negotiation, Exceptions or Assumptions
1.5 IFB Components
2 Procurement Schedule 3 Withdrawal or Amendment of Response 4 HHSC Overview 5 Definitions 6 General IFB Information
6.1 Sole Point of Contact and Communications
6.2 Exception to the Sole Point of Contact
6.3 Binding Offer Period
6.4 Costs Incurred
6.5 Changes, Modifications and Cancellation
6.6 Ambiguity, Conflict, Discrepancy
6.7 IFB Questions or Clarifications
6.8 Notification of Addenda or Cancellation ....................................................... Error! Bookmark not defined.
7 Scope of Work (SOW)
7.1 Specifications
7.2 Delivery Guidelines
8 HUB Subcontracting Plan (HSP) Requirements
8.1 HUB Subcontracting Plan (HSP)
8.2 Courtesy Review of HSP ................................................................................ Error! Bookmark not defined.
9 Pricing Information
9.1 Pricing Structure
9.2 Price Adjustments
10 Changes to The Contract 11 Contract Term
11.1 Term of Contract
11.2 Initial Contract Term:
11.3 Renewal Option(s)
11.4 Extension Option
12 Contract Administration/ Purchase Order Administration
12.1 Contract Manager/Program Lead
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12.2 Performed Services Monitoring
12.3 Performance Reporting
12.4 Contractor Response to Notification of Non-Material Deficiency
12.5 Corrective Action Plan (The Plan)
12.6 Performance Issues
12.7 Public Information Act – Bidder Requirements Regarding Disclosure
12.8 Bidder Waiver – Intellectual Property
13 Invoicing and Payment
13.1 Bill-to Address
13.2 Invoice Information
13.3 Payment
13.4 Invoice Submission
13.5 Disputed Invoice(s)
14 Screening of Responses
14.1 Administrative Screening
14.2 Irregularities
15 Evaluation
15.1 Evaluation of Responses
15.2 Conformance with State Law for Evaluation
15.3 Specific Evaluation Criteria
16 Award 17 Standards of Conduct for Vendors 18 Disclosure of Interested Parties 19 Protest Procedures Appendix A – Submission Instructions and Response Checklist
Version 1.90 Page 5 of 35 Revision Date 01/22/2026
1 Introduction and Purpose of IFB The Texas Health and Human Services Commission (HHSC) is an agency within the Texas Health and Human Services (HHS) system. The Procurement and Contracting Services (PCS) division of HHSC administers IFBs for HHS.
HHSC PCS is seeking competitive bids to establish contract(s) for Bread and Bakery items for HHSC State Hospitals and State Supported Living Center facilities.
Both HHS Agencies, HHSC and DSHS, will be entitled to use any contract awarded as a result of this IFB.
To be considered for award, Bidders must submit a comprehensive Response which includes all required information and documentation as outlined in this IFB to ensure the Bidder meets all requirements, possesses the required experience and qualifications, and has the capacity to provide the goods and/or services described in this IFB. See Appendix A, Submission Instructions and Response Checklist.
1.1 Authority
[HHSC is soliciting the goods and/or services stated in this IFB under Texas Government Code 2155.144]
1.2 Historical Monetary Value
Historical spend for the same or similar goods or services is $2,000,000.00 for the period September 01, 2025 through August 31, 2026.
The estimated historical spend is provided only as a guideline for preparing the pricing response and should not be construed as representing anticipated or actual quantities that will be required.
1.3 No Guarantee of Volume, Usage or Compensation
HHS Agency does not guarantee any volume, usage, or compensation to be paid to any Contractor under any Contract resulting from this IFB. Additionally, all HHS Agency contracts are subject to appropriations, the availability of funds, and termination.
1.4 Negotiation, Exceptions or Assumptions
Negotiations are prohibited under the IFB procurement method under most circumstances, and even then, the scope of permissible negotiations is limited and may not result in a material change to the scope of work or specifications as advertised in this IFB.
Bidders should NOT submit exceptions to this IFB which could result in disqualification of a Response. No changes to a Response can be made after the submission deadline.
https://statutes.capitol.texas.gov/Docs/GV/htm/GV.2155.htm#2155.144 https://statutes.capitol.texas.gov/Docs/GV/htm/GV.2155.htm#2155.144
Version 1.90 Page 6 of 35 Revision Date 01/22/2026
No assumptions should be included in a Response. The inclusion of assumptions could result in disqualification of a Response. Instead, a Bidder should advance assumptions and seek clarification of a section of this IFB, any Exhibits or attachments, in the form and manner required in Section 6.7 IFB Questions or Clarifications.
1.5 IFB Components
This IFB includes the following items:
• PCS 137 IFB (this document)
• Exhibit A – HHS Solicitation Affirmations
• Exhibit B – PCS 111-Contract Affirmations and HHS Uniform Terms and Conditions (UTCs)
• Exhibit C – Pricing Sheet
• Exhibit D – HHS Online Bid Room Information
• Exhibit D-1 – PCS Map
• Exhibit 2 – Warranty Resolution
2 Procurement Schedule The Procurement Schedule dates on the cover page of this IFB are tentative. HHSC reserves the right to modify these dates at any time by issuing an addendum. Any events listed in the Procurement Schedule after the Response Deadline will occur at the discretion of HHSC.
Responses must be received by HHSC prior to the Response Deadline as indicated in the Procurement Schedule or as changed via an Addendum. Every Bidder is solely responsible for ensuring its Response is received by HHSC before the Response Deadline in accordance with all requirements regarding submission. HHSC is not responsible for lost, misdirected or late Responses.
By submitting a Response, the Bidder represents and warrants that the individual submitting the Response, inclusive of the documents made part of the Response, is authorized to sign on behalf of the Bidder, and to bind the Bidder under any Contract that may result from this IFB.
3 Withdrawal or Amendment of Response Bidders may withdraw or amend their Responses at any time prior to the Response Deadline by e-mailing the point of contact listed in Section 6.1 (Sole Point of Contact and Communications).
The e-mail subject line for withdrawal or response amendment should contain the IFB number as indicated on the cover page of this IFB. The Bidder is solely responsible for ensuring
Version 1.90 Page 7 of 35 Revision Date 01/22/2026 the email is received by HHSC before the Response Deadline. HHSC is not responsible for lost or misdirected e-mails.
4 HHSC Overview The Health and Human Services Commission (HHSC) was created in 1991 to oversee and coordinate the planning and delivery of health and human services in Texas. It is established pursuant to Chapter 531, Texas Government Code and is responsible for oversight of Texas Health and Human Services agencies.
PCS administers the procurement process, which includes IFB announcement and publication, Bidder communications, receipt of Responses, screening of timely received responses, and facilitating the evaluation of qualified Responses. PCS, in coordination with each HHS program, manages the execution of the award, through issuance of Purchase Order(s) or other Contract document, resulting from this IFB.
5 Definitions Unless the context clearly indicates otherwise, throughout this IFB, the definition given to a term below applies whenever the term appears in this IFB, in any Response (Bid) submitted in response to this IFB, and in any Contract awarded as a result of this IFB. All other terms have their ordinary and common meaning.
a) Addendum – A written clarification or revision to this IFB issued by HHSC.
b) Bidder – The entity or individual that submits a response to this IFB. Includes anyone acting on behalf of the entity or individual that submits a response, such as an agent, employee, or representative. See also Respondent below.
c) Contract –The signed Purchase Order or Signature Document, the Uniform Terms and Conditions, Affirmations, along with any Attachments, Exhibits and any Amendments, purchase orders, or Work Orders that may be issued by HHSC, to be incorporated by reference for all purposes as a result of this IFB.
d) Contractor - Each Bidder, business entity or individual, if any, awarded a Purchase Order or other Contract to provide the services or goods as a result of this IFB.
e) Contract Term – The period of time during which the Purchase Order or Contract is in effect from the start date through the end date and may include renewal or extension periods.
f) Debarment – An exclusion from contracting or subcontracting with state agencies on the basis of cause pursuant to Title 34, Part 1, Chapter 20, Subchapter G of the Texas Administrative Code, and the Federal System for Award Management (SAM).
g) Deliverables – The services or goods specified in this IFB and any resulting Contract that the Contractor shall perform or deliver to the HHS Agency.
http://www.statutes.legis.state.tx.us/Docs/GV/htm/GV.531.htm
Version 1.90 Page 8 of 35 Revision Date 01/22/2026
h) Electronic State Business Daily (ESBD) - The electronic online directory, administered by the Comptroller of Public Accounts, Statewide Procurement Division (SPD), for publishing procurement opportunities which exceed $25,000 in total estimated value and for providing public notice of contract awards. The ESBD may be accessed through the CPA web site at: https://www.txsmartbuy.com/esbd.
Note: The Texas Comptroller of Public Accounts (CPA) recommends utilizing Google Chrome when navigating CPA websites.
i) Exhibit – A document, included as an attachment to this IFB, which provides terms and conditions, additional requirements and information related to this IFB.
j) HHS Agency - HHSC or any of the agencies of the State of Texas that are overseen by HHSC under authority granted under state law and the officers, employees, authorized representatives, and designees of those agencies. These agencies include: HHSC and the Department of State Health Services (DSHS), separately or combined. May also be referred to as System Agency.
k) IFB - This document, including all exhibits, attachments, appendices, or Addenda (if applicable). May also be referred to as Invitation for Bids.
l) NIGP (The National Institute of Governmental Purchasing (NIGP) Commodity Book) – The Class-Item numbering and descriptions used by state agencies to properly code services or products for a procurement.
m) Purchase Order – A legally enforceable agreement issued by HHSC indicating types, quantities, and agreed pricing for services and goods the Contractor will provide under any Contract resulting from this IFB.
n) Response – All information and materials submitted by a Bidder in response to this IFB.
May also be referred to as Bid or Bid Response.
o) Respondent – A term interchangeable with Bidder.
p) Scope of Work – The description of requirements, services, specifications for goods which may be required, and deliverables as provided in this IFB and any resulting Contract which the Contractor is required to provide.
q) Subcontractor - Any entity or individual that enters into a contract with the Contractor to perform part or all of the obligations of the Contractor under the Contract.
r) Texas Identification Number (TIN) – The 11-digit identification number set up through the Texas Comptroller of Public Accounts which is required for any entity or individual to receive payment under a Contract with the State of Texas. Also known as Texas Payee ID Number. Further information regarding this number may be accessed via the CPA Fiscal Management TexPayment Resource web page at:
https://fmx.cpa.texas.gov/fm/pubs/payment/gen_prov/index.php?s=payee_numreq&p =payee_numreq.
http://www.txsmartbuy.com/sp https://www.txsmartbuy.com/esbd https://fmx.cpa.texas.gov/fm/pubs/payment/gen_prov/index.php?s=payee_numreq&p=payee_numreq https://fmx.cpa.texas.gov/fm/pubs/payment/gen_prov/index.php?s=payee_numreq&p=payee_numreq
Version 1.90 Page 9 of 35 Revision Date 01/22/2026
s) Unit of Measure – The set unit of measure (UOM), included on the Pricing Sheet, used for payment of the services under the Contract or Purchase Order. May be hourly, daily, weekly, monthly, etc.
t) Unit Rate – The set rate per the unit of measure (UOM) used for payment of the services, included on the Price Sheet, under the Contract or Purchase Order. May be hourly, daily, weekly, monthly, etc.
u) Vendor – A business entity or individual that supplies services or goods and may be a potential Bidder to this IFB.
6 General IFB Information
6.1 Sole Point of Contact and Communications
The HHSC PCS Sole Point of Contact for inquiries concerning this IFB is:
George Mills CTCM 1900036550
Procurement and Contracting Services Building
1100 W 49th St. MC: 2020
Austin, TX 78756
512 406 2651 george.mills@hhs.texas.gov
Bidders shall NOT use the e-mail address above for submission of a Response to this IFB. See Appendix A for submission requirements.
Bidders shall direct all communications, including questions or clarifications relating to this IFB, by e-mail to the HHSC PCS Sole Point of Contact named in Section 6.1 (Sole Point of Contact and Communications); communications by phone will not be accepted except for purposes such as instructing a potential Respondent through an IT system or website referenced in this Solicitation.
All other communications between a Bidder and HHS agency staff concerning this IFB are prohibited. In no instance is a Bidder to discuss cost information regarding this IFB with the HHSC PCS Sole Point of Contact or any other HHS staff. Failure to comply with these requirements may result in disqualification of the Response.
The Sole Point of Contact will authorize a secondary Sole Point of Contact in the event of their absence and, in such an event, will include the contact information for the secondary Sole Point of Contact in their automatic reply out-of-office e-mail message. See also Section 6.2 (Exception to Sole Point of Contact) below.
mailto:george.mills@hhs.texas.gov
Version 1.90 Page 10 of 35 Revision Date 01/22/2026
This restriction (as to only communicating in writing with the HHSC Sole Point of Contact identified above) does not preclude discussions between Bidder and agency personnel for the purposes of conducting business unrelated to this IFB.
6.2 Exception to the Sole Point of Contact
The only exceptions to the Sole Point of Contact are the HUB Coordinator, or, if expressly directed by the Sole Point of Contact, another designated System Agency representative.
6.3 Binding Offer Period
By submitting a Response to this IFB, Bidder agrees that its Response will remain a firm and binding offer for 240 days, as stated in the HHS Solicitation Affirmations (Exhibit A).
Bidder may extend the time for which its Response will be firm and binding and include the extended period in the Response.
6.4 Costs Incurred
Bidder understands that issuance of this IFB or retention of responses in no way constitutes a commitment by HHSC to award a Contract. HHSC accepts no obligations for costs incurred in preparing and submitting a response, including, but not limited to, preparing for or participating in a vendor conference or site visit.
Responses shall be submitted at the sole expense of the Bidder. All responses shall be prepared simply and economically, providing a straightforward, concise delineation of the Bidder’s capabilities to satisfy the requirements of this IFB.
6.5 Changes, Modifications and Cancellation
HHSC reserves the right to change, amend, or modify this IFB prior to the Response Deadline indicated in the Procurement Schedule (cover page of this IFB). Changes, amendments and modifications will be processed through one or more Addendum. The notification for any Addendum will be processed in accordance with the Notification of Addenda or Cancellation, Section 6.8.
HHSC reserves the right to cancel this IFB at any time. The notice of cancellation will be in accordance with the Notification of Addenda or Cancellation, Section 6.8.
6.6 Ambiguity, Conflict, Discrepancy
Bidders must notify the Sole Point of Contact, Section 6.1, of any ambiguity, conflict, discrepancy, exclusionary specification, omission or other error in the IFB in the manner and by the deadline for submitting questions.
Version 1.90 Page 11 of 35 Revision Date 01/22/2026
If Bidder fails to properly and timely notify the Sole Point of Contact, Section 6.1, of any ambiguity, conflict, discrepancy, exclusionary specification, omission or other error in the IFB, the Bidder, whether awarded a contract or not:
a) shall have waived any claim of error or ambiguity in the IFB and any resulting contract,
b) shall not contest the interpretation by HHSC of such provision(s), and
c) shall not be entitled to additional compensation, relief, or time by reason of ambiguity, conflict, discrepancy, exclusionary specification, omission, or other error or its later correction.
6.7 IFB Questions or Clarifications
HHSC will allow questions and requests for clarification regarding this IFB if submitted by e-mail to the Sole Point of Contact, Section 6.1, by the deadline established in the Procurement Schedule (cover page of this IFB) or deadlines established in subsequent Addenda. Responses to questions or other written requests for clarification will not be provided individually to requestors but will be consolidated in one or more Addenda.
HHSC reserves the right to amend the answers to questions or clarifications prior to the Response Deadline (cover page of this IFB) through a new Addendum. The notification will be processed in accordance with the Notification of Addenda or Cancellation, Section 6.8
6.7.1 Submission of Questions or Clarifications
Version 1.90 Page 12 of 35 Revision Date 01/22/2026
7 Scope of Work (SOW)
7.1 Specifications
The required goods to be provided are Bread and Bakery products for HHSC State Hospitals and State Supported Living Centers and food service entities located on these campuses such as canteens and coffee houses. See Product Order Guide/Price Sheets, listing each QOE on a separate tab with the products they are requesting and historical amounts of typical usage.
Bidders shall bid only on QOE’s tabs they intend to service throughout the life of the contract. A bidder is not required to bid on all or none, though a bidder may not exclude a canteen on the same campus as a QOE. Awards to multiple bidders may be made so that all QOEs within the state are provided with Bread and Bakery products and service.
Bidder must bid at minimum 100% of the requested items for the QOEs they want to service or bid may be disqualified. Lines with NO BID on QOE Order Guides must provide explanation in the Comments column.
HHSC maintains the option to request up to 20% or more additional quantities of an item to be delivered upon request.
Quantities shown on the IFB are estimated quantities based on prior usage or estimates for new specifications. These figures should not be construed as guaranteed purchases under the contract; however, the figures will be used as a factor for determining the award. The QOE’s will purchase all products from contract vendors, but only in such quantities as actual needs require.
Any requests undelivered quantities remaining at end of contract will automatically be cancelled.
7.1.1 Equal Products
The information identified in the Product Order Guide/Price Sheet is intended to be descriptive, not restrictive, and to indicate the quality and characteristics of products that will be satisfactory. Additions of products not listed and not similar in specification will not be considered. For example Dough, Raw loaf or Pretzel Buns would not be similar in specification to any items on any current order guide.
a) Bidders are to follow specifications on products. Altering specifications will not be allowed. If bidder cannot bid on the size listed on the bid, Version 1.90 Page 13 of 35 Revision Date 01/22/2026 bid on the size nearest that requested. Bidder must show size offered if other than specified. HHSC has the option to accept or reject different sizes.
b) If bidding other than specified brand or part number, bidder must include with their bid sufficient literature consisting of product specification and nutrition information, to allow evaluation of the items. Failure to provide literature with bid response may be cause for not being considered for an award.
c) Bidder is to include the brand name and code number (both manufacturer and vendor) of the item being bid as well as the pack and size.
d) The specifications establish requirements for the procurement of staple edible food or drink, as regulated by the Federal Food, Drug, and Cosmetic Act. All bread products shall be assumed to be made with enriched flour products or whole wheat if not otherwise stated in the specification.
7.1.2 Product Condition, Quality and Reworked Products
a) During the course of the contract, REWORKED PRODUCTS, PRODUCTS
PREVIOUSLY REFUSED FOR DELIVERY OR SECONDS WILL NOT BE
ACCEPTED. Unauthorized substitutions are prohibited. No substitutions, including product code number changes, shall be made unless the contractor has notified QOE of substitution and agreed upon with person in charge of the food service operation.
b) Cost of substitute items shall be the same as the cost for the awarded item. Substitutions must meet or exceed the specifications written in the item description as published in this Solicitation. Temporary substitutions may not be added to the facility’s list of available products (sell sheet) to order. Any changes/substitutions to the approved Product Guide/Price Sheet must be made through FOS NFS (Facilities Operation Support Nutrition and Food Service).
c) A QOE may add a product already listed in the master order guide/price sheet as it is considered as part of the original contract.
The Vendor or those representing the vendor may not offer items for sale not on the contract.
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d) Packaging labels may not include commercial advertisement
(i.e., bakery wrappers shall not be imprinted with a retail store, restaurant name or logo).
e) Product samples and labels: Labels with nutritional information and specifications shall be provided upon request. FOS NFS may request product samples.
f) Any cost incurred to verify compliance with these specifications will be the responsibility of the contractor if product is found to be not in compliance. This may include but is not limited to laboratory tests.
7.2 Order and Delivery Requirements
a) Bidders must have an ordering system which allows the QOE to place an order with a means to confirm the quantity and items ordered, the date the order was placed, the date the delivery is due, the contractor received the order and provide a verifiable history of that order. This can be online, by phone, or in-person and handwritten through the delivery driver. The order system to be used must be stated in the bid.
If an awarded contractor allows delivery drivers to follow a different order and verification method, this must be disclosed prior to service start date and agreed upon with the QOE.
b) The QOE may request deliveries on a bi-weekly or weekly basis. The QOE shall notify contractor of quantities needed for each delivery no less than one week prior to needed delivery date or as agreed to by the person with authority over the facility Food Service and the contractor representative.
c) The Contractor shall have an active telephone service answered during normal business hours. Normal business hours are between 8 a.m. and 5 p.m. Monday through Friday, unless otherwise stated in the IFB.
d) The telephone number provided must enable the QOE to speak directly with someone who can speak for their current delivery to resolve any immediate problems or pass on a message for a call back within one hour of initial call.
e) Deliveries are to be made on date and time specified AND as agreed upon by person in charge of food service at the QOE and the contractor. Mutually agreed-upon days of delivery must be part of this contract. Many of the facility food service areas have limited storage
Version 1.90 Page 15 of 35 Revision Date 01/22/2026 space and require multiple deliveries made on consistent days of the week.
f) Delivery times are to be between 7 am- 2 pm, Monday through Friday or as agreed by QOE. Deliveries earlier than 7 am may be agreed upon, however product MAY NOT be left unattended without being checked in by QOE staff.
g) Delivery to Supply warehouses and canteens must also meet these requirements.
h) It is the awarded contractor’s responsibility to contact the QOE Foodservice if unforeseen circumstances arise that may cause a delivery to be late and if any portion of an order is not available for delivery. Notice is required so that the QOE has adequate time to make arrangements for replacement items. HHSC reserves the right to purchase late items on an emergency basis and charge any resulting increase in price and any additional delivery charges to the awarded contractor.
i) All bread products are to be fresh and date stamped with adequate time to be used before the best buy date stamped on the products.
j) Bread may be rejected if they show obvious signs of temperature abuse or is frozen upon arrival.
k) Bread delivery racks must be clean and free of obvious signs of excess dust, dirt, pests or vermin and anything other than what is considered clean and sanitary for food storage and transport.
l) If cardboard cases are used to transport bread and bakery products, versus open racks, the cases must be clean, undamaged and no signs of unsafe food handling practices.
m) At all times food shall be protected from all contamination, including during warehousing and transportation.
n) Delivery vehicles must be clean and bread and bakery products shall be stored and transported in an enclosed compartment free from external contaminants and elements.
o) Products delivered by a third-party or sub-contractor must follow the same rules as stated in this IFB.
p) Empty bread racks shall be picked up on each delivery.
q) Driver rules while on HHSC facility grounds/campus
1. Observe all posted speed limits. Speed limits are strictly enforced.
2. Observe all stop signs and other traffic controls.
3. Parking must be in area designated by Warehouse staff.
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4. Vehicles must be locked, and keys removed at all times when unattended.
5. Pedestrians have the right-of-way at all times. Drive with extreme caution and be prepared to cope with unexpected circumstances.
6. Firearms and alcoholic beverages are forbidden on campus.
7. Tools and equipment must be properly secured at all times.
8. No smoking.
9. Contact with residents is forbidden. Do not offer cigarettes, matches, lighters, food or money to residents.
10. If you require assistance with a resident, notify Facility staff.
7.3 Receiving Products
The QOE under authorization by the agency will ensure product received is the same as awarded item. Product that is not the awarded contract item, or product that is damaged or otherwise not in good condition, will be refused.
Instances of damaged case goods, the QOE will accept the product that is in good condition and return the portion of the shipment that is damaged. If shortages occur due to refusal of damaged products or otherwise at the fault of the contractor, The QOE may purchase needed items locally on an Emergency Purchase Basis. The awarded contractor shall be responsible for the difference in cost, if any, between the contract item and the emergency purchase items. Should FOS NFS under Agency authorization determine an awarded product does not meet the specifications listed FOS NFS will immediately contact the contractor to attempt resolution. If not resolved, the FOS NFS will contact the HHSC Buyer and HHSC Contract Manager.
The QOE will retain the product case, label intact, under appropriate storage conditions until product is secured for further investigation.
QOE may take pictures to document damaged product or issues with a delivery.
7.3.1 State Holidays
The state holidays observed are maintained by the State Auditor’s Office and may be accessed at: https://hr.sao.texas.gov/Holidays. HHS Agency does not require services to be performed on the “All agencies closed” holidays and any exception will be provided in writing to the Contractor. HHS Agency requires services to be performed for “Optional Holidays” or “Skeleton Crew Required” holidays.
To fulfill the required services, as applicable, the Contractor may perform the services on a holiday observed by HHS at NO additional expense to the HHS Agency.
https://hr.sao.texas.gov/Holidays
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7.4 Contractor Responsibilities
The Contractor(s) is solely responsible for the performance of all services and requirements referenced in Section 7, Scope of Work and this IFB.
Contractor will not be relieved of its obligations for any nonperformance by its employees or Subcontractor(s).
a) The Contractor shall furnish all labor, tools, transportation, equipment, materials, and supplies, as necessary, to perform the services and/or provide the goods, as required.
b) The Contractor shall be responsible for supervision of its employees and Subcontractor employees, together with clean up and proper disposal of any work waste.
c) The contractor shall provide the name and accurate contact information of a contract representative for contact with agency level representatives.
d) Contractor and agency representatives will meet within 45 days of contract start date, once between February 1 and before the 15th of March and once prior to the start of annual renewal period. These meetings may be on Teams and will be set up by FOS NFS.
e) Communication with agency representatives is required.
1. Direct communication with the end user, QOE, regarding orders, delivery dates and times and specifics related to deliveries will be made directly between the QOE and the vendor. QOE will be notified directly and immediately of any safety concerns or recalls.
2. The contractor shall contact HHSC purchaser, HSCS Contract Manager, and FOS NFS when contractual changes need to be discussed. Examples, but not limited to are changes in name, business address and primary contact information, TIN, ownership;
and major operation interruptions or changes which could impact delivery to QOEs.
3. Adding items to contract, discontinuations, substitutions, recalls, and unresolved concerns elevated above the local level shall be addressed with FOS NFS.
7.4.1 Mandatory Reporting
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Vendor shall provide FOS NFS a report detailing order quantities, order item fill quantities, and price, for each line item, by facility. This report is produced and sent electronically to FSSNutritionFood@hhs.texas.gov on a quarterly basis no later than the 15th of the month following each quarter, Q1 September 1 – November 30, due December 15th; Q2 December 1 – February 28, due March 15; Q3 March 1 – May 31, due June 15th; and Q4 Jule 1 – August 31st, due September 15th. An Excel compatible spread sheet is the preferred data method with enough description to identify what the product is. The format can be discussed and agreed upon with vendor and FOS NFS. Failure to provide mandatory reports may result in negative vendor performance reporting and jeopardize future bidding with the state.
8 HUB Subcontracting Plan (HSP) Requirements The Comptroller of Public Accounts (CPA), Statewide Procurement Division (SPD) administers the Historically Underutilized Business (HUB) Program in accordance with Chapter 2161, Texas Government Code, and Title 34,TAC Part 1, Chapter 20, Subchapter D, Division 1 Rules §20.281 to §20.298, . The HUB Program rules may also be accessed at:
https://comptroller.texas.gov/purchasing/vendor/hub/.
It is the policy of HHSC to promote and encourage contracting and subcontracting opportunities with State of Texas-certified Historically Underutilized Businesses (HUBs). Information regarding the HHSC Policy on Using HUBs may be accessed at: https://hhs.texas.gov/doing-business-hhs/contracting-hhs/historically-underutilized-business-opportunities-program.
8.1 HUB Subcontracting Plan (HSP)
Although submission of the HSP is NOT required, if Bidders identify subcontracting opportunities or have a need to subcontract to fulfill any portion of an awarded Contract, Bidders are encouraged to submit, with their Proposal, a properly completed HSP.
To obtain more information regarding the HSP, contact the HUB Program Office. Provide the IFB number and title (cover page of this IFB).
• Phone: 512-406-2570 or
• E-mail: HHSCHUB@hhs.texas.gov
9 Pricing Information
9.1 Pricing Structure
Prices offered, as part of the Bidder’s response, must be firm, fixed prices for the life of the Contract.
https://statutes.capitol.texas.gov/Docs/GV/htm/GV.2161.htm https://statutes.capitol.texas.gov/Docs/GV/htm/GV.2161.htm https://texas-sos.appianportalsgov.com/rules-and-meetings?chapter=20&division=1&interface=VIEW_TAC&part=1&subchapter=D&title=34 https://texas-sos.appianportalsgov.com/rules-and-meetings?chapter=20&division=1&interface=VIEW_TAC&part=1&subchapter=D&title=34 https://comptroller.texas.gov/purchasing/vendor/hub/ https://www.hhs.texas.gov/business/contracting-hhs/historically-underutilized-business-opportunities-program https://www.hhs.texas.gov/business/contracting-hhs/historically-underutilized-business-opportunities-program mailto:HHSCHUB@hhs.texas.gov
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The pricing must be submitted only using Exhibit C - Pricing Sheet based on the description and the unit of measure(s) provided for each line item. The unit prices must include all IFB requirements, including, but not limited to, labor, equipment, materials, supplies and all related expenses.
9.2 Price Adjustments
Contractors are required to immediately implement any price decrease that become available during the Contract term. Contractor must notify the designated HHSC Contract Manager in writing so that a Purchase Order Change Notice or Contract Amendment may be processed. The Contractor will be provided the HHS Agency Contract Manager contact information upon award.
9.2.1 Price Adjustment Index
Price adjustments are not automatic. Prices only may be adjusted at the sole discretion of
HHSC.
HHSC may permit price adjustments when correlated with the index as specified below and as published by the Bureau of Labor Statistics (BLS), Region VI, Washington, DC 20212.
BLS Website: https://data.bls.gov/cgi-bin/srgate
CPI-W Urban Wage Earners and Clerical Workers – Series ID: CWURR0000AA0:
https://data.bls.gov/timeseries/CWUR0000AA0
CPI-U All Urban Consumers – Series ID: CUUR0000AA0 https://data.bls.gov/timeseries/CUUR0000AA0
When using the most recent monthly information from the index, the following applies:
A = Index from the month of the Response Deadline of this IFB, OR
The effective date/month of the last approved price increase or renewal option exercised whichever is later.
B = Current or latest baseline index
The allowable percent change must be calculated as follows:
B-A ÷ A x 100% = Percent of allowable price increase or decrease
Failure by the Contractor to calculate this formula and provide any supporting documentation will not be considered a properly submitted price increase request and will result in rejection of the price increase request.
The Contractor may offer price decreases in excess of the allowable percent change at any time during the term of the Contract.
https://data.bls.gov/cgi-bin/srgate https://data.bls.gov/timeseries/CWUR0000AA0 https://data.bls.gov/timeseries/CUUR0000AA0
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9.2.2 Price Adjustment Requests
The Contractor must provide, in writing to the HHS Agency Contract Manager, a request for a price adjustment. The adjustment request must use the index and formula identified in Section
9.2.1 (Price Adjustment Index). Only contracts with renewals are eligible for CPI increases and must be completed prior to the start of the renewal period.
Contractor must provide supporting documentation to justify any price adjustment. Any request submitted that fails to use the formula above for calculating a price adjustment will not be considered a complete, properly submitted request and will be rejected. Additionally, any request submitted that does not include supporting documentation will not be considered a complete, properly submitted price adjustment request and will be rejected.
The HHS Agency reserves the right to accept or reject the request for a price adjustment. The Contractor will receive written notification, through a Purchase Order Change Notice or Contract Amendment, from the HHS Agency Contract Manager documenting action taken, to include effective dates, for any adjustments approved.
9.2.3 Discounts
If Contractor at any time during the term of the Contract provides a discount on the final contract costs, Contractor will notify HHSC in writing at least ten (10) calendar days prior to the effective date of the discount. HHSC will generate a Purchase Order Change Notice or other Contract Amendment and send a revised Purchase Order or amended Contract to Contractor.
9.2.4 Federal Minimum Wage Adjustments
Contractor may request a price adjustment based on an increase in the Federal Minimum Wage Rate, published by the U.S. Department of Labor (USDOL), if applicable.
The request must be submitted to the HHS Agency Contract Manager in writing and include supporting documentation from the USDOL reflecting the increase and the effective date of the increase. HHSC reserves the right to accept or reject the request for an increase.
The effective date for an increase, if approved, will be based on the date of approval by the HHS Agency. Retroactive increases will not be allowed or approved if the USDOL effective date is prior to the date the written request is received by HHSC. Notification of an approved increase in the Contract rate will be provided through a Purchase Order Change Notice or Contract Amendment from the HHS Agency Contract Manager to include the new unit price and effective date for the increase.
10 Changes to The Contract Following award, additional services or changes, within the scope, or parameters of this IFB, will be added/removed via Purchase Order Change Notice (POCN) or Contract Amendment approved by the HHS Agency and the Contractor.
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11 Contract Term
11.1 Term of Contract
The awarded Contract will be effective on the date the Contract is issued and will expire based on the schedule for delivery of services as outlined in this IFB or by the date or delivery days after receipt of order (ARO) provided by the Bidder.
11.2 Initial Contract Term:
Any contract resulting from this IFB will begin September 1, 2026, and expires August 31, 2027.
11.3 Renewal Option(s)
HHSC, at its sole discretion, may renew the Contract for up to (1) one additional year.
Renewal 1 Option: [September 1, 2027, and expires August 31, 2028.
Such renewal(s), if exercised, shall be subject to all the requirements and terms and conditions of the Contract.
11.4 Extension Option
The HHS Agency, at its sole option and subject to availability of funding, may extend the term of the Purchase Order or other Contract beyond the initial term and all exercised renewal periods for up to one (1) year as necessary to ensure continuity of service, to process a new IFB, to secure a new contract, for purposes of transition to a new Contractor, or as otherwise determined by the HHS Agency.
This extension, if exercised, will require the Contractor to continue performing services in accordance with the Purchase Order Change Notice (POCN) or other Contract Amendment, Contract requirements and all terms and conditions.
12 Contract Administration/ Purchase Order Administration
12.1 Contract Manager/Program Lead
An HHS Agency Contract Manager or Program Lead will be designated, and the contact information will be provided to the Contractor.
After award of any Contract resulting from this IFB, all communications related to the Contract and requests for changes to the Contract will be processed through the designated HHS Agency Contract Manager.
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12.2 Performed Services Monitoring
a) The HHS Agency Contract Manager or designee will monitor all work performed by Contractor and shall regularly communicate with the Contractor to address questions, concerns or progress.
b) It is important that the Contractor performs all duties and requirements as stated.
Failure to do so may result in termination of the Contract.
c) All services and deliverables must meet or exceed the required levels of performance specified in this IFB.
d) Contractor will be notified by the HHS Agency Contract Manager or designee in writing to correct any service or portion of a service. The Contractor shall take immediate action to correct the service or portion of a service at no additional cost to the HHS Agency.
The Contractor shall notify the HHS Agency Contract Manager or designee upon completion for HHS Agency inspection and acceptance, as applicable.
12.3 Performance Reporting
The HHS Agency Contract Manager is required to report vendor performance for purchases over $25,000 through the Texas Comptroller of Public Accounts (CPA) Vendor Performance Tracking System (VPTS). The VPTS reporting is required throughout the life of a contract and not just at its conclusion. HHSC PCS, at its sole discretion, may submit reports in the VPTS on Contracts under $25,000. The VPTS information and report search may be accessed at:
https://www.txsmartbuy.com/vpts
Performance Notification – Non-Material Deficiency
The HHS Agency may notify Contractor in writing of specific areas of the Contractor’s performance that fail to meet performance expectations, standards, or schedules, but that, in the determination of the HHS Agency, do not result in a material deficiency or delay in the implementation or operation of the services.
12.4 Contractor Response to Notification of Non-Material Deficiency
The Contractor shall, within three (3) business days (or another date approved by the HHS Agency) of receipt of written notice of a non-material deficiency, provide the HHS Agency Contract Manager a written response that:
a) Explains the reasons for the deficiency, the Contractor’s plan to address or cure the deficiency, and when the deficiency will be cured.
The Contractor’s noncompliance or failure to timely correct the deficiency may result in delayed payment or non-payment as determined by the HHS Agency.
https://comptroller.texas.gov/purchasing/programs/vendor-performance-tracking/ https://www.txsmartbuy.com/vpts
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12.5 Corrective Action Plan (The Plan)
At its discretion, the HHS Agency may require the Contractor to submit a detailed written Corrective Action Plan and include how the Contractor will correct or resolve a performance issue, deficiency, or a breach of this Contract.
The Plan, at a minimum, must include, but is not limited to:
a) A detailed explanation of the reasons for the cited deficiency;
b) The Contractor’s assessment or diagnosis of the cause; and
c) A specific proposal to cure or resolve the deficiency to include a timeline for implementation.
The Plan must be submitted by the deadline set forth in the HHS Agency’s request.
The Plan is subject to HHS Agency approval.
12.6 Performance Issues
The Contractor shall be required to correct all performance issues reported by the HHS Agency Contract Manager within 48 business hours. The Contractor shall provide a written report detailing the performance issue(s) and resolution. The HHS Agency’s Contract Manager will report/discuss performance deficiencies with the Contractor and seek to achieve resolution of the issues.
12.7 Public Information Act – Bidder Requirements Regarding Disclosure
Proposals and contracts are subject to the Texas Public Information Act (PIA), Texas Government Code Chapter 552, and may be released to the public upon request. The HHS Agency also is required to post certain contracts and IFB responses on its public website and to provide such information to the Legislative Budget Board for posting on its website.
If Bidder asserts that information provided in its IFB Response is exempt from disclosure under the PIA, Bidder must:
a) Mark Original Proposal
1. Mark the Original Proposal, on the top of the front page, with the words “CONTAINS CONFIDENTIAL INFORMATION” in large, bold, capitalized letters (the size of, or equivalent to, 12-point Times New Roman font or larger); and
2. Identify, adjacent to each portion of the IFB Response, that Bidder claims is exempt from public disclosure, the claimed exemption from disclosure (NOTE: no redactions are to be made in the Original IFB Response).
b) Certify in Original IFB Response - HHS Solicitation Affirmations (attached as Exhibit A to this IFB) https://statutes.capitol.texas.gov/Docs/GV/htm/GV.552.htm https://statutes.capitol.texas.gov/Docs/GV/htm/GV.552.htm
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Certify, in the designated section of the HHS IFB Affirmations, Bidder’s confidential information assertion and the filing of its Public Information Act Copy; and
c) Submit Public Information Act Copy of Response
i. Submit a separate “Public Information Act Copy” of the Original Response (in addition to the original and all copies otherwise required under the provisions of this IFB). The Public Information Act Copy must meet the following requirements:
ii. The copy must be clearly marked as “PUBLIC INFORMATION ACT COPY” on the front page in large, bold, capitalized letters (the size of, or equivalent to, 12-point Times New Roman font or larger);
iii. Each portion Bidder claims is exempt from public disclosure must be redacted (blacked out); and
iv. Bidder must identify, adjacent to each redaction, the claimed exemption from disclosure. Each identification provided as required in Subsection (c) of this section must be identical to those set forth in the Original Response as required in Subsection (a)(2), above. The only difference in required markings and information between the Original Response and the “Public Information Act Copy” of the response will be redactions - which can only be included in the “Public Information Act Copy.” There must be no redactions in the Original Response.
By submitting a response to this IFB, Bidder agrees that, if Bidder does not mark the Original IFB Response, provide the required certification in Exhibit A: HHS Solicitation Affirmations, and submit the Public Information Act Copy, Bidder’s IFB Response will be considered to be public information that may be released to the public without notice to the Bidder in any manner including, but not limited to, in accordance with the Public Information Act, posted on the HHS Agency’s public website, and posted on the Legislative Budget Board’s public website.
If any or all Bidders submit partial, but not complete, information suggesting inclusion of confidential information and fail to comply with the requirements set forth in this section, HHSC, in its sole discretion, reserves the right to (1) disqualify all Bidders that fail to fully comply with the requirements set forth in this section, or (2) to offer all Bidders that fail to fully comply with the requirements set forth in this section additional time to comply.
Bidder should not submit a Public Information Act Copy indicating that the entire proposal is exempt from disclosure. Merely making a blanket claim that the entire proposal is protected from disclosure because it contains any amount of confidential, proprietary, trade secret, or privileged information is not acceptable, and may make the entire IFB Response subject to release under the PIA.
IFB Responses should not be marked or asserted as copyrighted material. If Bidder asserts a copyright to any portion of its proposal, by submitting a proposal, Bidder agrees to
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HHSC will strictly adhere to the requirements of the PIA regarding the disclosure of public information. As a result, by participating in this IFB process, Bidder acknowledges that all information, documentation, and other materials submitted in the Response to this IFB may be subject to public disclosure under the PIA. HHSC does not have authority to agree that any information submitted will not be subject to disclosure. Disclosure is governed by the PIA and by rulings of the Office of the Texas Attorney General.
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