ESBD_510341_1777574929960_SOL_EXH_F.7_Statement of Work.pdf

Rev 07/07/2023

TEXAS DEPARTMENT OF PUBLIC SAFETY

PLUMBING CONTRACT - STATEMENT OF WORK

1.0 SCOPE OF WORK

The Department of Public Safety of the State of Texas (DPS) is soliciting proposals to establish a Blanket Contract for Plumbing maintenance, repair, emergencies, installation, and troubleshooting for DPS-owned and maintained buildings at the DPS Headquarters Complex, Austin, Texas, and at the Florence Tactical Training Center. The Contractor must provide all labor, warranties, rental equipment, materials, equipment, tools, and transportation required to perform these services.

The Department reserves the right to award a Prime, Secondary, and Tertiary contractor to ensure coverage and immediate responses to fulfill service requirements.

This is a contingency requirements Contract, and there is no guarantee of the project(s) or volume of project(s) under the Contract.

The Contractor will furnish all labor and supplies necessary to perform the service. The Contract Monitor must approve any changes to this schedule for services in writing. (This excludes holidays when the office is closed).

During a pandemic, as determined by DPS, when the Contractor arrives at a DPS Office for a pre-bid conference or to perform contracted services after award, they must bring their own Personal Protective Equipment.

1. The Contractor must follow agency-adopted pandemic protocols.

2.0 SERVICE LOCATION:

HQ - Main Campus - 5805 N. Lamar Blvd, Austin, TX 75752 Florence Tactical Training Center – 810 CO Rd 240, Florence, TX 76527

* The Contractor is responsible for verifying all equipment for each location.

3.0 WORK HOURS

1. Regular work hours for the performance of the service are Monday through Friday, 8:00 a.m.

through 5:00 p.m. local time.

2. Overtime hours are defined as those hours performed Monday through Friday from 5:01 p.m.

through 7:59 a.m. local time and work performed on weekends.

3. Contractor’s employees must adhere to an agreed-upon work schedule. However, they must be available to work on a modified schedule during special conditions, possibly holidays or weekends.

The Department will pay for hours worked according to the specific time involved. All overtime or modified hours must be approved in writing by the DPS Contract Monitor or DPS Authorized Representative.

4.0 MINIMUM WORK REQUIREMENTS

Work will include Plumbing trade services for the DPS-owned or maintained buildings at the DPS Headquarters Complex, Austin, Texas, and the Florence Tactical Training Center, Florence, Texas. The Contractor must provide all labor, warranties, rental equipment, materials, equipment, tools, and transportation required to perform these services.

This is a contingency requirements contract, meaning no work is guaranteed under this Contract. For each proposed project under this Contract, the DPS Contract Monitor or DPS Authorized Representative will contact the Contractor for an estimate. The Contractor must provide an estimate within twenty-four (24) hours according to the Contract term. The Contractor will proceed with the work under the project only after the estimate is approved by the DPS Contract Monitor or DPS Authorized Representative and the release of the Purchase Order (PO) against the Master Blanket Contract is issued. Work performed without this release PO will not be paid.

The Contractor must respond to the initial request within two (2) hours to acknowledge job requirements. The Contractor must respond to a requirement sent out by the DPS Contract Monitor or DPS Authorized Representative within a twenty-four (24) hour period or within four (4) hours for an emergency. “Response” is defined as submitting a proposal for the job requirements or scheduling a site visit, whichever is applicable, within twenty-four (24) hours of the initial contact.

Work performed will be conducted by the Contractor in asbestos-abated areas only. If work or part of a project is to be performed in an unabated area, the abatement work will be performed under a separate contract with the Vendor who is awarded the contract as determined by DPS. Coordination of work to be performed in unabated areas will be discussed in the initial stages of a project.

Contractor will have a set trip charge for each location. Contractor will not charge extra for mileage or by the hour for arrival. Contractors must check in and out with the DPS Contract Monitor or DPS Authorized Representative to ensure that the representative logs the start and completion times on the service ticket for the services performed. Contractors must provide the following information on the service ticket: location, building name, floor, and name(s) of personnel performing the work.

The Contractor will be responsible for examining all facilities where the work will take place and being familiar with the conditions under which the work will be accomplished. The Contractor must inspect existing conditions before commencing work, including elements subject to damage or movement during the repair/replacement project. If the Contractor finds any anomalies, they must immediately report them to the DPS Contract Monitor or DPS Authorized Representative.

The Contractor must perform work within the agreed-upon timeframe by the Contractor and the DPS before beginning work.

5.0 QUALIFICATIONS, COMPANY HISTORY, AND EXPERIENCE

The Respondent must provide detailed information demonstrating the firm’s qualifications, organizational history, and cumulative experience performing projects of similar scope, size, and complexity. This section will be evaluated to determine the Respondent’s capability, reliability, experience, and proven performance in delivering plumbing services.

5.01 Respondent Qualifications and Company History

1. Be a company engaged in the business of providing plumbing maintenance and repair services for a minimum of five years. Recent start-up businesses with under five years of experience do not meet the requirements of this solicitation.

NOTE: A start-up business is defined as a new company with no previous operational history or expertise in the relevant business and is not affiliated with a company with that history or expertise. Two companies are affiliated if the two companies have a common parent company or if one is the parent or subsidiary of the other.

A. Company History

i. Year the firm was established and years in continuous operation under current ownership.

ii. Description of the firm’s organizational structure and primary areas of expertise.

iii. Summary of the firm’s growth, major milestones, and relevant historical background.

iv. Description of the firm’s capacity to manage multiple concurrent projects.

v. Description of the firm’s experience working in an occupied school, campus, or public environment.

vi. Description of the firm’s experience working with a city, county, state, or federal organization.

2. Companies must have available a minimum workforce of one (1) Master Plumber with a minimum of ten (10) years of experience and two (2) licensed Journeyman Plumbers with a minimum of five (5) years of plumbing experience. Apprentice Plumbers must have a minimum of one (1) year of plumbing experience. All plumbers performing work under this Contract must be licensed with the Texas State Board of Plumbing Examiners (TSBPE).

a. Must summarize and provide documentation on how the company meets this requirement.

3. Mechanical Contractors (pipe fitters) must have a minimum of five (5) years of commercial mechanical contracting experience. Mechanical Contractor helpers must have a minimum of one (1) year of commercial mechanical contracting experience.

a. Must summarize how the company meets this requirement.

4. Be in good financial standing and current in payment of all taxes and fees, such as state franchise fees. The DPS reserves the right to request a copy of the Respondent’s audited or unaudited financial statement. The DPS may request a statement from the president, owner, or financial officer on company letterhead certifying that the company is in good financial standing and current in payment of all taxes and fees.

5. The Respondent must provide the DPS with current and valid licenses issued by TSBPE.

5.02 Contractor Qualifications and Experience

1. The Respondent should submit three to five representative projects/contracts completed within the last five years to substantiate the qualifications and experience requirements for similar scope, size, and complexity. For each project, include:

a. Project/Contract name and owner

b. Scope of work and key technical elements

c. Contract value and completion date

d. Project/Contract schedule performance (on time, early, or delayed)

e. Owner reference with current contact information

2. Key Personnel Experience

a. Names and roles of the proposed Master Plumber, owner, office manager, and other key personnel.

i. The owner of the business may be the Responsible Master Plumber for the business.

b. Summary of each individual’s lifetime experience involving similar plumbing services.

c. Relevant licenses, certifications, training, or manufacturer credentials.

6.0 CONTRACTOR RESPONSIBILITIES AND REQUIREMENTS

The Respondent must include in its response a detailed narrative, plan, and any supporting documentation describing how the Respondent will provide or implement the requirements of this solicitation. At a minimum, the plan must address how the Respondent will implement or deliver the requirements listed in Section 6.01 Contractor Requirements.

6.01 Contractor Requirements

1. The Contractor(s) primary responsibility will be the day-to-day operations of the service in accordance with the contract.

2. Provide the name and title of the primary point of contact. The primary point of contact must be a permanent staff employee and will be a constant primary contact for the DPS.

3. Provide a telephone number monitored twenty-four (24) hours per day, seven (7) days per week, to contact for plumbing and repair services. The Contractor must be on call with a minimum two (2) hour response time.

4. Respond verbally to the DPS Contract Monitor or DPS Authorized Representative within two (2) hours of a service call being placed. Have Plumbing personnel on-site within twenty-four (24) hours of the service call being placed, four (4) hours for an emergency service call, unless the designated DPS Contract Monitor or DPS Authorized Representative agrees to other arrangements.

5. Provide all labor, materials, miscellaneous parts, equipment, tools, transportation, and methods of communication, and if required, provide additional services necessary to meet the specified services' requirements throughout the contract term.

6. Provide on-site supervision of all projects. The Supervisor must be, at a minimum, a

Journeyman Plumber registered by TSBPE. The Supervisor must be on the job site at all times.

7. Provide a technician(s) with the class of license and endorsement required to perform services on plumbing, as requested by the DPS Contract Monitor or DPS Authorized Representative, throughout the contract term.

8. Ensure Plumbing staff assigned to work on DPS equipment maintain current and valid licenses, registrations, or certifications throughout the contract term.

a. The contractor must summarize their process for ensuring technician compliance.

9. Have a minimum of three certified Journeyman Plumbers registered by TSBPE with experience in performing plumbing maintenance and repair services.

a. Must summarize how the company meets this requirement.

10. If the project requires three (3) crew members or less, the Supervisor may be a working supervisor and work as the technician on one of the crews. A separate non-working supervisor will be required if more than three (3) crew members are required for the project.

A crew is defined as a technician and an apprentice working together.

11. Provide additional Licensed Plumbers or subcontractors to respond to multiple requests for services simultaneously, as requested by the DPS Contract Monitor or DPS Authorized Representative on an as-needed basis.

12. Ensure Contractor’s personnel comply with the contract's service requirements. Failure to comply with DPS service requirements may result in the cancellation of the contract.

13. Work on this project is being performed in secure State of Texas facilities. All contract work crews are subject to Background checks as defined in Section C.9, Criminal History Background Check of the solicitation, before allowing access to these facilities. This includes all workers associated with the project or their respective subcontractors.

14. DPS recognizes that events beyond the control of the contractor, such as the death, physical or mental incapacity, long-term illness, or the voluntary termination of employment, will require the contractor to propose a replacement. In the event such a replacement is necessary, the contractor agrees that personnel will not begin work on the project without prior approval from the DPS Contract Monitor or designated DPS representative.

6.02 Contractor’s Personnel Requirements

1. All personnel must:

a. Have the knowledge to develop and implement the service requirements in this solicitation.

b. Wear a clearly visible identifying name badge or uniform with the company logo.

c. Maintain a neat appearance at all times.

d. Be fluent in English with the ability to receive, give, and understand written and oral instructions.

e. Not be excessively loud or use personal multi-media devices while performing services for DPS unless furnished by the Contractor to facilitate communication with the DPS or the Contractor.

2. Contractor’s Personnel Safety

a. Provide all required safety equipment and instruct personnel to observe all safety policies, rules, and requirements at all times, including, but not limited to, wearing hard hats, safety shoes, goggles, and other types of safety apparel or equipment required.

b. Examine and become familiar with the system(s) and associated facilities to ensure the service can be completed in an orderly and safe manner before commencing work.

c. Provide all equipment and tools required for the task, which must be maintained, calibrated, and in proper working order before use in the service performance.

d. Maintain a safe work environment at all times.

e. Immediately report the existence of unsafe condition(s) which will compromise the performance of the service to the designated Department representative.

6.03 Service Requirements

1. Perform repair services on plumbing upon receipt of an approved and authorized service call from the DPS Contract Monitor or DPS Authorized Representative.

2. Obtain written approval of the DPS Contract Monitor or DPS Authorized Representative before performing work required to correct any problems diagnosed by the Contractor.

3. Obtain prior written approval from the DPS Contract Monitor or DPS Authorized

Representative for services requiring multiple technicians. The DPS will not pay for additional technicians without the prior written approval of the DPS Contract Monitor or DPS Authorized Representative.

4. Cover the furnishings and floor area located below the equipment with tarps or plastic sheeting before commencing work.

5. Complete all work required by the end of the business day. If the work is not completed by the end of the business day, the Contractor(s) must provide the DPS Contract Monitor or DPS Authorized Representative in writing the work status, the reason for the delay, and the estimated completion date.

6. Protect the work, DPS’s property, adjacent property, and the public. Clean, repair, or replace any item damaged by the Contractor or its subcontractor(s) during the service performance to the satisfaction of the DPS.

a. In the event of damage to facilities due to the Contractor's operations, the Contractor must take immediate steps to notify the DPS Contract Monitor or DPS Authorized Representative and subsequently repair or restore all services to the satisfactory approval of the DPS Contract Monitor or DPS Authorized Representative.

b. Contractor must engage any additional outside services that may be necessary to facilitate repairs until services are restored. DPS must approve outside service personnel.

c. The Contractor must bear all costs involved in repairing and restoring disrupted services, and the Contractor must be fully responsible for any claims resulting from the damage.

d. The Department representative may elect to perform such repairs and deduct the cost of such repairs, replacements, and outside services from amounts due to the Contractor.

e. In the event of damage to the Department’s property as a result of the Contractor's operations, upon the approval of the DPS Contract Monitor or DPS Authorized Representative, the Contractor will have the right to utilize air, water, gas, steam, electricity, and similar items of expense from existing outlets at the Department property.

7. Leave the work area clean and free of materials, debris, and Contractor’s equipment to the satisfaction of the DPS Contract Monitor or DPS Authorized Representative. The Contractor(s) must:

a. Obtain approval of the DPS Contract Monitor or DPS Authorized Representative for removing all mechanical and electrical parts before removal.

b. Remove from the building and dispose of all defective materials removed in performance of the service and in strict accordance with all applicable rules, regulations, codes, laws, ordinances, and statutes, or return defective material, mechanical, and electrical parts to the DPS Contract Monitor or DPS Authorized Representative, as directed by the DPS Contract Monitor or DPS Authorized Representative.

8. Provide a service ticket for each service request. Include the following on the service ticket:

a. Building number, Location

b. Floor number (if applicable)

c. Name and title of Contractor(s) technician(s) performing the work

d. Number of hours worked for each technician

e. DPS Release PO number issued for that job

f. Have the Contractor(s) contact the DPS Contract Monitor or DPS Authorized

Representative upon arrival at the job site and before leaving the job site. The DPS Contract Monitor or DPS Authorized Representative will log the start and completion times on the service ticket for services performed.

9. Cooperate and coordinate its work with other Contractors retained by the DPS. Upon discovering an apparent conflict in the sequencing of work with another Contractor, Contractor must report the concern to the DPS Contract Monitor or DPS Authorized Representative, who will resolve the conflict.

6.04 Additional Services

1. If listed as a separate line item on the purchase order, the Contractor must provide additional services necessary to return the equipment or work area or both to its properly functioning or original condition. Additional services are services not covered under the services identified in the specification. They may include, but not be limited to, minor code upgrades, minor installations, fabrication work, sheet-metal work, painting and drywall, electrical, concrete, or flooring repair.

2. The Contractor must provide a cost estimate for additional services to the DPS Contract

Monitor or DPS Authorized Representative, including all required materials, labor, and equipment. The DPS will review and approve or deny the additional service. The DPS reserves the right to obtain service under a separate purchase order should it serve the best interest of the DPS.

7.0 MATERIALS

All materials provided under this Contract must meet the minimum specifications described herein or an equivalent approved by the DPS Contract Monitor or DPS Authorized Representative. All materials and equipment must match the existing manufacturer at each project job site (e.g., if a building is equipped with Kohler sinks, all newly installed or replaced sinks shall be Kohler). All fixtures and materials installed by the Contractor must match and be comparable to existing fixtures and materials.

Fixtures and materials the Contractor utilizes must be equal to or of better quality than existing fixtures and materials. All replacement fixtures must meet current codes and energy requirements.

Contractor must provide any parts and operating manuals for the fixtures installed.

8.0 PERFORMANCE WARRANTY

The contractor must guarantee all work included in the purchase order against defects in workmanship and must satisfactorily correct, at no cost to DPS, any such defects that become apparent within a period of one year after completion of work.

The warranty will commence upon the date of completion and acceptance of work by DPS. Any warrantable work performed must continue to be covered under warranty until expiration of the warranty by the contractor, even if resulting is cancelled for any reason.

9.0 MATERIAL/PARTS WARRANTY

Materials and Parts provided under the purchase order must be in current production, as offered to commercial trade, and must be of quality material. Used, shopworn, demonstrator, prototype, reconditioned or discontinued materials or parts are not acceptable. Materials or parts must be warranted against material defects and defects in workmanship for a period of not less than one year and shall cover 100% parts and labor.

The warranty period will commence upon the date of completion and acceptance of work by DPS. If the manufacturer's standard warranty period exceeds one year, then the standard warranty period must be in effect. The Contractor will be ultimately responsible for the warranty. The Contractor must provide the designated DPS representative with all manufacturers' warranty documents upon completion of service before leaving the job site.

10.0MODIFICATIONS TO THE SCOPE OF WORK

Changes to approved quotes for the scope of work must receive written approval from the DPS Contract Monitor or DPS Authorized Representative before repair services. The Contractor must notify the DPS Contract Monitor or DPS Authorized Representative of any discrepancies in the drawings. The Contractor must provide a marked-up set of specifications and drawings marked in red with any items of in-place installations differing from those originally shown. Any material or installation method proposed by the Contractor not included in these specifications must be specified in the proposal, including the manufacturer’s product data. All changes must be submitted in writing and receive written approval for use by the DPS before installation.

11.0 TRANSITION – DRAWINGS AND CLOSE-OUT DOCUMENTS (INCLUDING

WARRANTIES)

Submittals required under this section must be submitted electronically in PDF format.

Closeout submittals must be submitted before substantial completion and acceptance by the DPS or within thirty (30) days of completion of each project and must include the following:

A. Operation and Maintenance Manuals, including start-up, operation, and maintenance instructions, replacement parts list, and factory contact information.

B. As-built drawings for equipment replacement or significant modifications. On a lengthy project, as-built drawings will be furnished at logical intervals as the project progresses.

C. Test reports: If applicable, submit reports of all specified factory and field performance tests.

D. Certificate of Warranty, with warranty period commencing on the date of substantial completion.