ESBD_378344_1727982962091_Exhibit+A+Definition of Terms.docx

Housekeeping Services: Administrative, Research and Education Facilities Group A – North Campus + Zayed Group B – East & South Campus Group C – Administrative Campuses MD Anderson Agreement No.

Rider 101 Scope of Work

Exhibit A Definition of Terms

Following are definitions of terms to provide further clarification of words or phrases used within this SOW.

· Bio-Hazardous Material

· May also be referred to as "Special Waste or Red Bag Waste". These are substances that harbor bio-hazardous agents, including human or animal blood, body fluids or tissues that may be contaminated with biologically active agents. Special training of staff in the proper manner of handling must be accomplished.

· Regulated Medical Waste

· Liquid or semi-liquid blood or other potentially infectious materials; contaminated items that would release blood or other potentially infectious materials in a liquid or semiliquid state if compressed, items that are caked with dried blood or other potentially infectious materials and are capable of releasing these materials during handling; contaminated sharps; and pathological and microbiological wastes containing blood or other potentially infectious materials. Regulated medical waste also includes:

· Trace chemotherapeutic waste (e.g., IV bags, tubing, syringes, sharps, vials, ampules, containing or contaminated with trace or residual amounts of chemotherapeutic or antineoplastic agents used to treat a patient).

· Miscellaneous waste or equipment contaminated with infectious agents or hazardous materials; and

· Cell lines, unless deactivated (e.g., cancer cell lines and primary human cell lines), and recombinant DNA molecules.

· Cleanable Space

· All room types located within a building which is used by tenants, patients, employees, and visitors. Areas excluded are elevator shafts and mechanical spaces. (FM Space defined)

· CMMS

· Computer Maintenance Management System (Maximo)

· Contractor

· Service providers will supply their own staff. NO SUBCONTRACTING

· Contractor Pricing Matrix Summary

· Document that includes information to facilitate the contractor’s identifying cost breakdown for room types and levels of cleaning and is included as part of all bid responses. (See Exhibit C)

· DOT

· The United States Department of Transportation or any successor agency there to performing in whole or part of the statutory duties and responsibilities performed by DOT on the effective date of this Agreement.

· Emergency Response Time

· This relates to the amount of time it will take the contractor to respond to emergencies within the FACILITIES DEPARTMENT buildings and locations that may require housekeeping support. These emergencies could be during normal shift time or during times when the contractor staff would not be on site. Contractor should include method(s) used to notify their employees and estimate the response time based on whether the response is during shift or on off shift times.

· EPA

· The United States Environmental Protection Agency or any successor agency thereto performing in whole or part the statutory duties and responsibilities performed by EPA on the effective date of this Agreement.

· Green Seal

· Cleaning products and supplies used within FACILITIES DEPARTMENT locations are preferred to be "Green Seal Certified".

· GREEN SEAL is an independent non-profit organization dedicated to safeguarding the environment and transforming the marketplace by promoting the manufacturing, purchase and use of environmentally responsible products and services. Following is contact information:

Green Seal 101 Connecticut Avenue, NW Suite 827 Washington, DC 20036-5525 Phone: 202-872-6400

· ISSA

· International Sanitary Supply Association

· Levels of Cleaning

· Level 1: This is the highest level of cleaning expectations and standards. All routine cleaning functions and tasks, as agree upon with the contractor, are completed. The cleaning expectations and standards are identified in the Facilities Management Department’s expectations and minimum standards attachments (forms) for each room type and by cleaning level. The Facilities Management Department will identify which areas/rooms receive Level 1 cleaning. Level 1 cleaning is usually completed on a daily basis.

· Level 2: This level of cleaning is expressed as a medium level of expectations and standards. All cleaning functions and tasks, as agreed upon with the contractor, are completed on a reduced level of frequency and may include daily as well as other selected times during the week. Expectations for this level are also included in the Facilities Management Department’s expectations and minimum standard attachments. The Facilities Management Department will identify which areas/rooms receive Level 2 cleaning. The reduced frequency of cleaning, which might be twice weekly, will reflect completion of tasks normally performed on a Level 1 (daily) assignment.

· Level 3: This level of cleaning is expressed as a reduced yet acceptable level of cleaning and expectation standard. This level is utilized in room types that lend themselves to this reduced level of frequency for certain cleaning functions. For example, this level, if used for general offices might include removal of trash and recycle items on a daily basis, with other functions such as mopping, vacuuming and dusting being done on a less frequent basis. Expectations for this level are also included in the Facilities Management Department’s expectations and minimum standard attachments. The Facilities Management Department will identify which areas/ receive Level 3 cleaning. The reduced frequency of cleaning, which might be weekly, will reflect completion of tasks normally performed on a Level 1 (daily) assignment.

· Level 4: This level of cleaning is expressed as a reduced level of cleaning wherein the occupants utilize their workspace on an irregular schedule and or on a hybrid schedule. Occupants may physically use their workspace a minimum of once a week, during various times during the day, with no more than 3 times a week. Individual deskside solid waste containers have been removed. Solid and recycle waste containers have been strategically placed at approximately every 8,000 square feet. This level is utilized in room types that lend themselves to this reduced level of frequency for certain cleaning functions. For example, this level, if used for general offices might include removal of trash and recycle items daily, with other functions such as mopping, vacuuming and dusting being done on a less frequent basis. Expectations for this level are also included in the Facilities Management Department’s expectations and minimum standard attachments. The Facilities Management Department will identify which areas/ receive Level 4 cleaning. The reduced frequency of cleaning, which might be weekly, will reflect completion of tasks normally performed on a Level 1 (daily) assignment.

· Make Ready

· Preparation for MDACC employees move into space recently renovated or new construction ready to be occupied.

· On Demand

· Refers to a cleaning of a special nature that requires the contractor to perform the cleaning function in areas that are outside the scope of the normal/routine functions of the cleanable square footage of a building. This type cleaning (On Demand) may require the contractor to utilize special equipment and a different level of staffing to complete the task.

· OSHA

· The Occupational Safety and Health Administration or any successor agency thereto performing in whole, or part of the statutory duties and responsibility performed by the OSHA on the effective date of this Agreement.

· TCEQ

· The Texas Commission on Environmental Quality, or any successor agency thereto performing in whole or part the statutory duties and responsibility performed by the TCEQ on the effective date of this Agreement.

· TDSHS

· the Texas Department of State Health Services or any successor agency thereto performing in whole or part the statutory duties and responsibility performed by the TDSHS on the effective date of this Agreement.

· FACILITIES DEPARTMENT

· A section of Facilities Management that will be accountable for this agreement.

· Project Coordinator

· Owners and tenant’s representative for coordinating contractor’s activities and issue resolution throughout the assigned areas.

· RFP

· Request for Proposal is an invitation for suppliers, through a bidding process, to submit a proposal on a specific commodity or service.

· Recovery Team

· This refers to employees that the cleaning contractor will have on-site at locations approved and assigned by-the Project Coordinator, to meet MD Anderson housekeeping needs after an emergency, such as hurricanes and floods. Project coordinator will define the duties and accommodations.

· Ride Out Team

· This refers to employees that the cleaning contractor will have on-site at locations approved and assigned by the Project Coordinator, to meet the housekeeping needs during and after an emergency as determined by MD Anderson, such as hurricanes and floods. This will require the potential of contracted staff to work under building lock-down conditions until authorized personnel has given the “all clear”. Such duration could be for several hours to several days until conditions or hazards have subsided. Project coordinator will define the duties and accommodations.

· Recycle, Single Stream Waste

· The collection, reprocessing, marketing and use of material that was diverted or recovered from the solid waste stream.

· Space Type

· Identification of each room type, category as defined in attachments Exhibit F.

Terminal Clean

· Terminal cleaning is defined as: “a method used in healthcare environments to control the spread of infections.” Terminal cleaning methods vary, but usually include removing all detachable objects in the room, cleaning lighting and air duct ceiling grids, and cleaning everything downward from the ceiling to the floor, working your way out of the room. Items that are removed from the room during the terminal cleaning process are disinfected, sanitized, and/or decontaminated prior to returning to the room.

· Uniform

· Employee uniforms worn by contractor staff must be approved by FACILITIES DEPARTMENT Project Coordinator. Mainly, the uniform of the contractor should be easily recognizable for ease of identification of contractor staff.

Approved MDACC Contractor ID badge must be visible (above waist) to all staff at all times when on MD Anderson property.