Statement of Work for Web Content Management System.doc

Statement of Work

Content Management System for use by public website, www.dfas.mil

1.0 Introduction

The Defense Finance and Accounting Service (DFAS) is in the process of rewriting and reorganizing its web content to increase value to the customer. The agency will acquire a web content management system (CMS). The CMS will provide an interface for a content management team with various technical ability to load text, images, documents, etc to a public facing website. Software support will be included.

2.0 Objective

The purpose of this announcement is to develop a short list of the most suitable web CMS products for DFAS Technical Service Organization (TSO) to deploy on the host servers. The CMS will allow users to load web content and submit finished pages for approval through a workflow process before pushing to the live website.

3.0 Required information

All submissions must include the following, required items:

· If so, indicate the feature that satisfies the requirement

· If not, whether or not the product can be customized to meet the requirement

· A description of the feature or customization that will meet the requirement

3. Cost estimates for Web CMS solution licensing / support

The cost estimate shall include the following line items (at a minimum):

· Software licensing cost (include cost for tiered licensing options if applicable)

· Software support/maintenance subscription cost

· The name of the federal agency

· An agency contact

4.0 Web CMS requirements

· The creation of password protected websites/extranets

· Secure internet protocols

· Secure authentication, including certificate based authentication.

· Website groups and group permissions will be managed by the Web CMS and allowed access to authorized users

· The ability to change any of the templates and have those changes reflected in all pages that are using it

· Includes Agency standard metadata (see metadata requirement below)

· Render the same in IE (6 and newer), Firefox (3 and newer),

· Use CSS layout and positioning (no table-based layout)

· Be Section 508 compliant (see above)

· Administration of these pages will be assigned to the appropriate content manager (role based)

· Reuse assets across the website

· Associate user-defined metadata with asset files stored in the repository

· Search for relevant assets based on their metadata

· Relocated target content and have the updated URL reflected in all links to the target content

· Update a URL and have the update reflected in all references to the URL

· Custom work-flow management by the DFAS website administrator (all site areas)

· An auto-generated email notification for page review/approval

· Tracking of comments in review/approval process

· Full product documentation including:

· System set-up, configuration and maintenance

· API reference

· A list of 3rd party documentation or text are available for their Web CMS tool, if available

21. Data display pages

The Web CMS shall allow non-technical users (using a wizard or similarly intuitive feature) to create pages that display data from a back-end data store.

22. User technical ability

The web CMS shall provide an interface that is easy to use for non-technical (non developer) types.

5.0 Security requirements

Vendor will ensure CMS meets required IT clearance for use on government hardware.

6.0 Standards

The CMS must be fully compatible with JAVA 1.6.x, Apache Tomcat 6.x and above, Oracle 11g Database, and the Solaris 10 Operating System.

7.0 Support

Vendor will provide support to ensure software install is successful with DFAS TSO – Corporate Services (TSO-CS) organization. Customer Service support available during normal business hours with a 48-hour reaction time.