DTFH71-17-R-00001_EFLHD_IT_Support_Services.pdf

Information Technology Support Services

ISSUING OFFICE:

U.S. DEPARTMENT OF TRANSPORTATION

FEDERAL HIGHWAY ADMINISTRATION

21400 Ridgetop Circle Sterling VA 20166-6511

Email: EFLHD. Contracts@dot.gov

Service Contract

Solicitation No. DTFH71-17-R-00001

QUICK INDEX

Item

SF-1449

Schedule of Items

C-1 Performance Work Statement

Inspection and Acceptance

F-1 Deliveries or Performance

Contract Administration Data

H-1 Special Contract Requirements

I-1 Contract Clauses

List of Attachments

Representations, Certifications and Other Statements of the Offerors

L-1 Instructions, Conditions and Notices to Offeror

M-1 Evaluation Factors for Award

This is a Competitive Service Disabled Veteran Owned Small Business Set-Aside.

See FAR Clause 52.219-27 mailto:Contracts@dot.gov

(This page intentionally left blank)

SOLICITATION/CONTRACT/ORDER FOR COMMERCIAL ITEMS

OFFEROR TO COMPLETE BLOCKS 12, 17, 23, 24, & 30

1. REQUISITION NUMBER PAGE 1 OF

2. CONTRACT NO. 3. AWARD/EFFECTIVE

DATE

4. ORDER NUMBER 5. SOLICITATION NUMBER 6. SOLICITATION ISSUE

DATE

7. FOR SOLICITATION

INFORMATION CALL:

a. NAME b. TELEPHONE NUMBER (No collect calls)

8. OFFER DUE DATE/

LOCAL TIME

9. ISSUED BY

13b. RATING

14. METHOD OF SOLICITATION

CODE

15. DELIVER TO 16. ADMINISTERED BY CODE

18a. PAYMENT WILL BE MADE BY CODE17a. CONTRACTOR/

OFFEROR

CODE

FACILITY

CODE

CODE

TELEPHONE NO.

17b. CHECK IF REMITTANCE IS DIFFERENT AND PUT SUCH ADDRESS IN

OFFER

18b. SUBMIT INVOICES TO ADDRESS SHOWN IN BLOCK 18a UNLESS BLOCK

BELOW IS CHECKED

RFQ IFB RFP

SEE ADDENDUM

19.

ITEM NO.

20.

SCHEDULE OF SUPPLIES/SERVICES

21.

QUANTITY

22.

UNIT

23.

UNIT PRICE

24.

AMOUNT

(Use Reverse and/or Attach Additional Sheets as Necessary)

25. ACCOUNTING AND APPROPRIATION DATA 26. TOTAL AWARD AMOUNT (For Govt. Use Only)

28. CONTRACTOR IS REQUIRED TO SIGN THIS DOCUMENT AND RETURN

COPIES TO ISSUING OFFICE. CONTRACTOR AGREES TO FURNISH AND

DELIVER ALL ITEMS SET FORTH OR OTHERWISE IDENTIFIED ABOVE AND ON ANY

ADDITIONAL SHEETS SUBJECT TO THE TERMS AND CONDITIONS SPECIFIED

29. AWARD OF CONTRACT: REF. OFFER

DATED . . YOUR OFFER ON SOLICITATION

(BLOCK 5), INCLUDING ANY ADDITIONS OR CHANGES WHICH ARE

SET FORTH HEREIN, IS ACCEPTED AS TO ITEMS:

30a. SIGNATURE OF OFFEROR/CONTRACTOR

30b. NAME AND TITLE OF SIGNER (Type or print) 30c. DATE SIGNED

31a. UNITED STATES OF AMERICA (SIGNATURE OF CONTRACTING OFFICER)

31b. NAME OF CONTRACTING OFFICER (Type or print) 31c. DATE SIGNED

AUTHORIZED FOR LOCAL REPRODUCTION

PREVIOUS EDITION IS NOT USABLE

STANDARD FORM 1449 (REV. 2/2012)

Prescribed by GSA - FAR (48 CFR) 53.212

10. THIS ACQUISITION IS UNRESTRICTED OR

NAICS:

SIZE STANDARD:

13a. THIS CONTRACT IS A

RATED ORDER UNDER

DPAS (15 CFR 700)

SET ASIDE: % FOR:

11. DELIVERY FOR FOB DESTINA-

TION UNLESS BLOCK IS

MARKED

SEE SCHEDULE

12. DISCOUNT TERMS

ARE ARE NOT ATTACHED

ARE ARE NOT ATTACHED

27a. SOLICITATION INCORPORATES BY REFERENCE FAR 52.212-1, 52.212-4. FAR 52.212-3 AND 52.212-5 ARE ATTACHED. ADDENDA

27b. CONTRACT/PURCHASE ORDER INCORPORATES BY REFERENCE FAR 52.212-4. FAR 52.212-5 IS ATTACHED. ADDENDA

8 (A)

EDWOSB

WOMEN-OWNED SMALL BUSINESS

(WOSB) ELIGIBLE UNDER THE WOMEN-OWNED

SMALL BUSINESS PROGRAM

SERVICE-DISABLED

VETERAN-OWNED

SMALL BUSINESS

HUBZONE SMALL

BUSINESS

SMALL BUSINESS

DTFH71-17-R-00001

Anthony J. Abate EFLHD.Contracts@dot.gov

Federal Highway Administration Eastern Federal Lands Highway Division A/P Branch, AMZ-150 P.O. Box 25710 or E-MAIL

9-AMC-AMZ-EFLINVOICES@FAA.GOV

Indefinite-Delivery, Indefinite-Quantity (IDIQ) Contract for Information Technology Support Services for the U.S. Department of Transportation, Federal Highway Administration, Federal Lands Highway Divisions (FLHD).

541513

$27.5 million

Federal Highway Administration Eastern Federal Lands Highway Div.

Acquisitions Office 21400 Ridgetop Circle Sterling VA 20166-6511

X

May 2, 2017

June 2, 2017 2 PM

STANDARD FORM 1449 (REV. 2/2012) BACK

19.

ITEM NO.

20.

SCHEDULE OF SUPPLIES/SERVICES

21.

QUANTITY

22.

UNIT

23.

UNIT PRICE

24.

AMOUNT

32a. QUANTITY IN COLUMN 21 HAS BEEN

RECEIVED INSPECTED ACCEPTED, AND CONFORMS TO THE CONTRACT, EXCEPT AS NOTED:

41a. I CERTIFY THIS ACCOUNT IS CORRECT AND PROPER FOR PAYMENT

32b. SIGNATURE OF AUTHORIZED GOVERNMENT

REPRESENTATIVE

32c. DATE

41b. SIGNATURE AND TITLE OF CERTIFYING OFFICER 41c. DATE

42a. RECEIVED BY (Print)

42b. RECEIVED AT (Location)

42c. DATE REC'D (YY/MM/DD) 42d. TOTAL CONTAINERS

40. PAID BY

32d. PRINTED NAME AND TITLE OF AUTHORIZED GOVERNMENT

REPRESENTATIVE

32e. MAILING ADDRESS OF AUTHORIZED GOVERNMENT REPRESENTATIVE 32f. TELPHONE NUMBER OF AUTHORZED GOVERNMENT REPRESENTATIVE

32g. E-MAIL OF AUTHORIZED GOVERNMENT REPRESENTATIVE

33. SHIP NUMBER 34. VOUCHER NUMBER 35. AMOUNT VERIFIED

CORRECT FOR

PARTIAL FINAL

37. CHECK NUMBER

38. S/R ACCOUNT NO. 39. S/R VOUCHER NUMBER

36. PAYMENT

COMPLETE PARTIAL FINAL

Part 1 Section A -- Solicitation/Contract Form Page A-3

INSTRUCTIONS: When the offeror/principal is a corporation, include this certification with your offer/bid.

Continuation of SF-1449

A.1.1 CONTRACTORS SIGNATURE

Block 30 Contractor's signature.

(a) Individuals. A contract with an individual shall be signed by that individual. A contract with an individual doing business as a firm shall be signed by that individual, and the signature shall be followed by the individual's typed, stamped, or printed name and the words ", an individual doing business as

“ ____________________________”[insert name of firm].

(b) Partnerships. A contract with a partnership shall be signed in the partnership name. The contractor shall submit a list of all partners having authority to bind the partnership.

(c) Corporations. A contract with a corporation shall be signed in the corporate name, followed by the word "by" and the signature of the person authorized to sign. The contractor shall submit evidence from the corporation that the person signing has authority to bind the corporation.

A.1.2 AUTHORITY TO SIGN CERTIFICATIONS

Offeror shall sign and submit the appropriate certification:

Corporate Certificate – When the principle is a corporation

Limited Liability Certificate - When the principle is a limited liability business

Authority To Bind a Partnership - When the principle has entered into a partnership agreement

Sole Proprietorship - When the principle is a sole proprietor

Page A-4

INSTRUCTIONS: When the offeror/principal is a corporation, include this certification with

Corporate Certificate

I, (name), certify that I am the

(title), of the corporation named as the Offeror/Principal herein;

that (name), who signed this offer and/or bid bond on behalf of (company name) is

(title) of this corporation;

that the offer was duly signed for and on behalf of said corporation by authority and scope of its governing body, and within the scope of its corporate powers.

(signature) Affix Corporate Seal

(title)

Page A-5

INSTRUCTIONS: When the offeror/principal is a limited liability company, include this certification with your offer/bid.

Limited Liability Certificate

I, (name), certify that I am the

(title), of the limited liability company named as the Offeror/Principal herein;

that (name), who signed this offer and/or bid bond on behalf of (company name) is

(title) of this company;

that the offer was duly signed for and on behalf of said company by authority and scope of its governing body, and within the scope of its powers.

(signature) Affix Company Seal (as applicable)

________________________________________ (title)

Page A-6

INSTRUCTIONS: When the offeror/principal is a partnership, include this certification with

Authority to Bind Partnership

This certifies that the names and signatures of all partners are listed below, and that the person signing the proposal has the authority to actually bind the partnership pursuant to its partnership agreement. Each of the partners individually has full authority to enter into and execute contractual instruments on behalf of said partnership, except as follows:

(State “None” or describe limitations, if any)

This authority shall remain in full force and effect until such time as the revocation of authority by any cause whatsoever has been furnished in writing to and acknowledge by the Contracting

Officer.

(Include names and signatures of all partners)

Part 1, Section A -- Solicitation/Contract Form Page A-7

INSTRUCTIONS: When the offeror/principal is a sole proprietorship, the signature on the offer/bid and on the bonds must be as follows:

Sole Proprietorship Requirement

An Offeror/Principal that is a sole proprietorship must submit an offer signed by the sole proprietor, or by one duly authorized to sign for the sole proprietor. If the signature is by someone other than the sole proprietor, a copy of the power of attorney authorizing the individual to sign must be provided with the offer/bid.

Part 1, Section B – Supplies or Services and Prices/Cost Page B -1

SECTION B – SUPPLIES OR SERVICES AND PRICES/COST

B.1. This is a Service Contract Labor Standards contract also referenced as Service Contract Act

(SCA).

B.2. H & W Rate: The health and welfare rate is set by the Department of Labor through Wage Determinations. This rate is adjustable at option years. See FAR Clause 52.222-43 -- Fair Labor Standards Act and Service Contract Act -- Price Adjustment (Multiple Year and Option Contracts). This must be paid directly to the employee or provide acceptable Service Contract Act fringe benefits of equal value and is subject to Government inspection for contract compliance. Note: The H&W rate shall be included in the burdened rate but not the unburdened rate.

B.3. Unburdened Rate: This is the hourly rate that shall be paid to the employee, not including health and welfare or other fringe benefits. See Attachment No. 1: “Minimum Unburdened Basic Wage Rates to be paid to Contractor Employees for Positions Listed Below (Eastern Federal Lands Highway Division Office)”.

The wage determination rates are set by the Department of Labor. Refer to the applicable wage determination listed on the Schedule of Items. If at any time during the life of the contract the wage determination rates surpass the unburdened rate established in the contract, the contractor will be required to pay the higher rate. If this occurs the contractor will receive an adjustment to the contract upon request by the contractor. See FAR Clause 52.222-4, Service Contract Labor Standards, and FAR Clause 52.222-43 -- Fair Labor Standards Act and Service Contract Act -- Price Adjustment (Multiple Year and Option Contracts).

B.3.1. Fringe Benefits: The Contractor shall provide to its employees no less than the fringe benefits required by the applicable wage determination, regardless of whether the employee is a professional or non-professional employee.

B.3.2. Overtime: The Contractor shall pay its employees overtime for all hours worked in excess of 40 hours per week, regardless of whether the employee is a professional or non-professional employee.

B.4. Burdened Rate: This is the rate that the contractor will bill the agency for hours ordered.

B.5. Minimum Guarantee: The minimum guarantee for this contract is $3,000.00 for the life of the contract.

B.6. Contract Ceiling: The contract ceiling for this contract is $15,000,000.

B.7. Excise Tax: Please note that Virginia, Colorado and Washington require businesses that receive income from sources in their state to file tax forms and pay any applicable taxes. Please contact each state for specific details.

Page B -2

B.8 Base Schedule (June 26, 2017 through June 25, 2018)

Virginia - Wage Determination # 2015-4281 Colorado - Wage Determination # 2015-5419

Washington - Wage Determination # 2015-5563

EFLHD EFLHD CFLHD CFLHD WFLHD WFLHD

LINE

ITEM

DESCRIPTION

UNIT

UN-

BURDENED

PRICE

BURDENED

PRICE

UN-

BURDENED

PRICE

UN-

BURDENED

System Administrator/Manager III

HR

Overtime

Administrator/Manager II

Administrator/Manager I

Technical Subject Matter Specialist III

Specialist III Overtime

Specialist II

Specialist II Overtime

Specialist I

Specialist I Overtime

13 IT Service Desk Specialist III HR

IT Service Desk Specialist III

15 IT Service Desk Specialist II HR

IT Service Desk Specialist II

17 IT Service Desk Specialist I HR

IT Service Desk Specialist I

19 Client-Server Analyst III HR

Client-Server Analyst III

21 Client-Server Analyst II HR

Client-Server Analyst II

23 Client-Server Analyst I HR

Page B -3

Client-Server Analyst I

Software Enterprise Engineer

III

III Overtime

II

II Overtime

I

I Overtime

31 Webmaster III HR

32 Webmaster III Overtime HR

33 Webmaster II HR

34 Webmaster II Overtime HR

35 Webmaster I HR

36 Webmaster I Overtime HR

37 Information Systems Analyst HR

Information Systems Analyst

39 Network Engineer II HR

40 Network Engineer II Overtime HR

41 Network Engineer I HR

42 Network Engineer I Overtime HR

43 Web Programmer HR

44 Web Programmer Overtime HR

45 Computer Systems Analyst II HR

Computer Systems Analyst II

47 Computer Systems Analyst I HR

Computer Systems Analyst I

49 LAN/WAN Administrator HR

LAN/WAN Administrator

51 Training Instructor HR

52 Training Instructor Overtime HR

Telecommunications

Page B -4

Communications Technician

61 Communications Technician I HR

Communications Technician I

63 Cable Installer HR

64 Cable Installer Overtime HR

IT Material Control and Peripheral Specialist

Peripheral Specialist Overtime

67 Database Administrator HR

Database Administrator

Technical Documentation/Security Controls Specialist

Controls Specialist Overtime

71 IT Service Manager III HR

IT Service Manager III

73 IT Service Manager II HR

IT Service Manager II

75 IT Service Manager I HR

IT Service Manager I

Page B -5

B.9 Option #1 (June 26, 2018 through June 25, 2019)

BURDENED

PRICE

UN-

BURDENED

PRICE

UN-

BURDENED

1-1

1-2

1-3

1-4

1-5

1-6

1-7

1-8

1-9

1-10

1-11

1-12

1-13 IT Service Desk Specialist III HR

1-14

1-15 IT Service Desk Specialist II HR

1-16

1-17 IT Service Desk Specialist I HR

1-18

1-19 Client-Server Analyst III HR

1-20

1-21 Client-Server Analyst II HR

1-22

1-23 Client-Server Analyst I HR

Page B -6

1-24

1-25

1-26

1-27

1-28

1-29

1-30

1-31 Webmaster III HR

1-32 Webmaster III Overtime HR

1-33 Webmaster II HR

1-34 Webmaster II Overtime HR

1-35 Webmaster I HR

1-36 Webmaster I Overtime HR

1-37 Information Systems Analyst HR

1-38

1-39 Network Engineer II HR

1-40 Network Engineer II Overtime HR

1-41 Network Engineer I HR

1-42 Network Engineer I Overtime HR

1-43 Web Programmer HR

1-44 Web Programmer Overtime HR

1-45 Computer Systems Analyst II HR

1-46

1-47 Computer Systems Analyst I HR

1-48

1-49 LAN/WAN Administrator HR

1-50

1-51 Training Instructor HR

1-52 Training Instructor Overtime HR

1-53

1-54

1-55

1-56

1-57

Page B -7

1-58

1-59

1-60

1-61 Communications Technician I HR

1-62

1-63 Cable Installer HR

1-64 Cable Installer Overtime HR

1-65

1-66

1-67 Database Administrator HR

1-68

1-69

1-70

1-71 IT Service Manager III HR

1-72

1-73 IT Service Manager II HR

1-74

1-75 IT Service Manager I HR

1-76

Page B -8

B.10 Option #2 (June 26, 2019 through June 25, 2020)

BURDENED

PRICE

UN-

BURDENED

PRICE

UN-

BURDENED

2-1

2-2

2-3

2-4

2-5

2-6

2-7

2-8

2-9

2-10

2-11

2-12

2-13 IT Service Desk Specialist III HR

2-14

2-15 IT Service Desk Specialist II HR

2-16

2-17 IT Service Desk Specialist I HR

2-18

2-19 Client-Server Analyst III HR

2-20

2-21 Client-Server Analyst II HR

2-22

2-23 Client-Server Analyst I HR

Page B -9

2-24

2-25

2-26

2-27

2-28

2-29

2-30

2-31 Webmaster III HR

2-32 Webmaster III Overtime HR

2-33 Webmaster II HR

2-34 Webmaster II Overtime HR

2-35 Webmaster I HR

2-36 Webmaster I Overtime HR

2-37 Information Systems Analyst HR

2-38

2-39 Network Engineer II HR

2-40 Network Engineer II Overtime HR

2-41 Network Engineer I HR

2-42 Network Engineer I Overtime HR

2-43 Web Programmer HR

2-44 Web Programmer Overtime HR

2-45 Computer Systems Analyst II HR

2-46

2-47 Computer Systems Analyst I HR

2-48

2-49 LAN/WAN Administrator HR

2-50

2-51 Training Instructor HR

2-52 Training Instructor Overtime HR

2-53

2-54

2-55

2-56

2-57

Page B -10

2-58

2-59

2-60

2-61 Communications Technician I HR

2-62

2-63 Cable Installer HR

2-64 Cable Installer Overtime HR

2-65

2-66

2-67 Database Administrator HR

2-68

2-69

2-70

2-71 IT Service Manager III HR

2-72

2-73 IT Service Manager II HR

2-74

2-75 IT Service Manager I HR

2-76

Page B -11

B.11 Option #3 (June 26, 2020 through June 25, 2021)

BURDENED

PRICE

UN-

BURDENED

PRICE

UN-

BURDENED

3-1

3-2

3-3

3-4

3-5

3-6

3-7

3-8

3-9

3-10

3-11

3-12

3-13 IT Service Desk Specialist III HR

3-14

3-15 IT Service Desk Specialist II HR

3-16

3-17 IT Service Desk Specialist I HR

3-18

3-19 Client-Server Analyst III HR

3-20

3-21 Client-Server Analyst II HR

3-22

3-23 Client-Server Analyst I HR

Page B -12

3-24

3-25

3-26

3-27

3-28

3-29

3-30

3-31 Webmaster III HR

3-32 Webmaster III Overtime HR

3-33 Webmaster II HR

3-34 Webmaster II Overtime HR

3-35 Webmaster I HR

3-36 Webmaster I Overtime HR

3-37 Information Systems Analyst HR

3-38

3-39 Network Engineer II HR

3-40 Network Engineer II Overtime HR

3-41 Network Engineer I HR

3-42 Network Engineer I Overtime HR

3-43 Web Programmer HR

3-44 Web Programmer Overtime HR

3-45 Computer Systems Analyst II HR

3-46

3-47 Computer Systems Analyst I HR

3-48

3-49 LAN/WAN Administrator HR

3-50

3-51 Training Instructor HR

3-52 Training Instructor Overtime HR

3-53

3-54

3-55

3-56

3-57

Page B -13

3-58

3-59

3-60

3-61 Communications Technician I HR

3-62

3-63 Cable Installer HR

3-64 Cable Installer Overtime HR

3-65

3-66

3-67 Database Administrator HR

3-68

3-69

3-70

3-71 IT Service Manager III HR

3-72

3-73 IT Service Manager II HR

3-74

3-75 IT Service Manager I HR

3-76

Page B -14

B.12 Option #4 (June 26, 2021 through June 25, 2022)

BURDENED

PRICE

UN-

BURDENED

PRICE

UN-

BURDENED

4-1

4-2

4-3

4-4

4-5

4-6

4-7

4-8

4-9

4-10

4-11

4-12

4-13 IT Service Desk Specialist III HR

4-14

4-15 IT Service Desk Specialist II HR

4-16

4-17 IT Service Desk Specialist I HR

4-18

4-19 Client-Server Analyst III HR

4-20

4-21 Client-Server Analyst II HR

4-22

4-23 Client-Server Analyst I HR

Page B -15

4-24

4-25

4-26

4-27

4-28

4-29

4-30

4-31 Webmaster III HR

4-32 Webmaster III Overtime HR

4-33 Webmaster II HR

4-34 Webmaster II Overtime HR

4-35 Webmaster I HR

4-36 Webmaster I Overtime HR

4-37 Information Systems Analyst HR

4-38

4-39 Network Engineer II HR

4-40 Network Engineer II Overtime HR

4-41 Network Engineer I HR

4-42 Network Engineer I Overtime HR

4-43 Web Programmer HR

4-44 Web Programmer Overtime HR

4-45 Computer Systems Analyst II HR

4-46

4-47 Computer Systems Analyst I HR

4-48

4-49 LAN/WAN Administrator HR

4-50

4-51 Training Instructor HR

4-52 Training Instructor Overtime HR

4-53

4-54

4-55

4-56

4-57

Page B -16

4-58

4-59

4-60

4-61 Communications Technician I HR

4-62

4-63 Cable Installer HR

4-64 Cable Installer Overtime HR

4-65

4-66

4-67 Database Administrator HR

4-68

4-69

4-70

4-71 IT Service Manager III HR

4-72

4-73 IT Service Manager II HR

4-74

4-75 IT Service Manager I HR

4-76

Page B -17

B.13 The prices entered on the schedule of items above are binding. The prices entered on “Attachment #3_Sample Task Order-Price Eval” must match the prices entered above. The quantities listed in Attachment #3 reflect the number of hours of each classification that the Government expects to order over the life of the contract, including option periods. Some classifications listed in the contract are not included in the sample task order because the Government does not -- at this time -- expect to require the services covered by those classifications. Positions for the Central and Western Federal Lands Highway Divisions are not included in the sample task order for the same reason. The sample task order will be used for evaluation purposes, and only for evaluation purposes.

For each year (base and options), offerors shall submit a detailed breakdown of the fully burdened rate for each labor classification list (see Attachment No. 2). The breakdown shall at a minimum include an itemization of the following: the unburdened rate (the base wage rate paid to the employee); the health and welfare rate if paid in cash; the overhead rate; the general and administrative (G&A) expenses rate; and profit margin. Offerors shall affirm in writing that the fully burdened rates include all applicable fringe benefits (health and welfare, holiday pay, and vacation pay), taxes (e.g., Social Security, Medicare, unemployment, the Virgina business and occupation tax, etc.), and insurance (e.g., workers’ compensation). See Section L for affirmation requirement.

Note: Health and welfare shall not be included in the unburdened rate. If health and welfare is paid in cash, it shall be separately listed. If health and welfare is not paid in cash, the offeror shall describe how the cost of health and welfare was accounted for (e.g., by including it in the overhead rate).

Page B -18

Part 1, Section C–Performance Work Statement Page C–1

TABLE OF CONTENTS

Paragraph Number

Title

Section I – General Requirements

1.1 Objective

1.2 Definitions

1.3 Days Off and Substitutions

1.4 Change of Personnel and Transitions

1.5 Replacement of Contractor Personnel

1.6 Contact Person

1.7 Contractor’s Supervisory Oversight

1.8 Quality Assurance/Control/Inspection

Section II – Government-Furnished Property and Services (On-Site Support)

2.1 Office

2.2 Services

2.3 Security

3.1 Safety

3.2 Security Clearance

Section III – General Information

3.3 Office Closure/Unforeseen Shutdown

3.4 Prohibited Political Activity

3.5 Authorized Use of Government Vehicle

3.6 Rights in Data

3.7 Protection of Information

3.8 Travel

Section IV – Classification/Work Description

1.0 Description of Services

2.0 Positions and Requirements

Page C–2

SECTION I

DESCRIPTION/SPECIFICATIONS

1.1 OBJECTIVE (NAICS 541513): This Indefinite Delivery/Indefinite Quantity (IDIQ) contract is to provide Information Technology Support Services for the U.S. Department of Transportation, Federal Highway Administration, Federal Lands Highway Divisions

(FLHD).

1.2 DEFINITIONS

1.2.1 Contract Clause - Both the Solicitation Provisions and Contract Clauses, are collectively referred to as Contract Clauses.

1.2.2 COR - The Contracting Officer's Representative (COR) has the authority to administer the contract and task orders. The COR is the Contractor’s primary point of contact. The terms “COR” and “COTR” are used interchangeably and refer to the same position.

1.2.3 FAR – Federal Acquisition Regulation.

1.2.4 Government – Federal Highway Administration

1.2.5 Resume - As used in this contract, a list of information about an individual’s qualification as required to meet the requirements of this contract.

1.2.6 TAM – Transportation Acquisition Manual supplement to the TAR.

1.2.7 TAR – Transportation Acquisition Regulation supplement to the FAR.

1.2.8 Task Order - Written order by the Contracting Officer requiring the Contractor to provide specified services.

1.2.9 FHWA – Federal Highway Administration acting through the Eastern Federal Lands

Highway Division.

1.2.10 Key Management/Personnel-the contractor’s staff that has experience in managing, staffing, and recruiting personnel in order to meet and perform contract requirements.

1.3 DAYS OFF AND SUBSTITUTIONS

The Contractor shall provide for coverage of the position when the employee is on leave, unless otherwise agreed to by the COR. The Contractor shall notify the COR one week in advance of an employee’s scheduled leave and as soon as practical whenever an employee is on unscheduled leave. Except when the COR agrees that coverage is not needed, the Contractor shall provide a substitute for the time the regular employee is on leave. Substitute personnel shall be qualified to meet the general occupational descriptions and must have the approval of the COR. All substitute personnel must have security clearances pursuant to paragraph 3.2 prior to performing work at the site.

Substitution of work performed by anyone other than another employee of the contractor must be coordinated through the appropriate COR(s).

Page C–3

1.4 CHANGE OF PERSONNEL AND TRANSITIONS

1.4.1 The Contractor should make every effort to utilize reliable, long-term employees for the purpose of this contract. When a change in personnel is needed, the Contractor shall notify the COR, when possible, no later than 14 working days prior to the change of regularly assigned personnel. When 14 working days prior notice is not possible, the Contractor shall provide notification as soon as possible.

1.4.2 Proposed replacement personnel shall meet the qualification requirements of this contract and be screened by the COR prior to FHWA job assignment. The Contractor shall submit the qualifications of the proposed replacement personnel to the COR. The Government will notify the Contractor within 3 days if the submitted qualifications do not meet the minimum qualifications. If the qualifications are acceptable, no notification will be made.

1.4.3 The training time for a new employee shall not be charged to the Government.

1.5 REPLACEMENT OF CONTRACTOR PERSONNEL

The CO has the authority to require the replacement or removal of any Contractor personnel not exhibiting integrity, capability, responsibility, or reasonable safety in their job performance; see TAR Clause 1252.237-70, Qualifications of Contractor Employer. Personnel removed due to Government determination of unsuitability shall be replaced within 14 days. This 14-day timeframe does not include the time it takes to process a new employee’s security clearance. It is the Contractor’s responsibility to submit all necessary information for the security clearance within the aforementioned 14-day period. This 14-day timeframe applies to all new Contractor employees, regardless of whether the employee is filling a new position or replacing another employee, and regardless of the reason for replacement.

A determination to remove an employee will be made for, but is not limited to, incidents involving the most immediately identifiable types of misconduct or delinquency, and unsuitable job performance listed:

a. The contractor employee does not report to EFLHD at the scheduled work hours.

b. The contractor employee is late by ½ hour or more two times in any four-week period.

c. The contractor employee causes a safety hazard at the work site.

d. The contractor employee consistently produces error-ridden or incomplete work.

e. The contractor employee does not exhibit adequate capability in performing the work.

f. On-site contractor employees do not follow the restrictions of the Hatch Act. (Partisan

Politics)

g. The Contractor employee is deemed careless, insubordinate or unsuitable.

h. Violation of Federal, State, or local law.

i. Violation of the Rules and Regulations Governing Public Buildings and Grounds, 41 CFR

101-20.3. This includes the carrying or possession of explosives, or items intended to be used to fabricate an explosive or incendiary device.

j. Neglect of duty, including sleeping while on duty, unreasonable delays, or failure to carry out assigned tasks, conducting personal affairs during official time, refusing to render assistance, or cooperate in upholding the integrity of the security program at the work site.

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k. Falsification or unlawful concealment, removal, mutilation, or destruction of any official documents or records, or concealment of material facts by willful omissions from official documents or records.

l. Disorderly conduct, use of abusive or offensive language, quarreling, intimidation by words or actions, fighting, or participation in disruptive activities, which interferes with the normal efficient operations of the Government.

m. Theft, vandalism, immoral conduct, or any other criminal actions.

n. Selling, consuming, or being under the influence of intoxicants, drugs, or substances which produce similar effects while in or on Federally-controlled property.

o. Improper use of Government identification.

p. Unauthorized use of communication equipment on Government property.

q. Violation of security procedures or regulations.

r. Violation of Title 18, U.S.C., Section 930, which prohibits the knowing possession or the causing to be present of firearms or other dangerous weapons in Federal facilities and Court facilities.

The CO will make all determinations regarding the removal of any employees from work site(s). When a CO is not available, either during the day or after hours, or in situations where a delay would not be in the best interest of the Government or is identified as a potential threat to the health, safety, security, general well-being or operational mission of the facility and its population, the COR will have the authority to immediately remove the contract employee from the work site.

1.6 CONTACT PERSON

The Contractor shall designate a contact person for this contract. This person shall be the Government’s contact for Task Orders, invoices, and any other information required for this contract. The contact person shall be designated in writing. Any substitution of the contact person must be provided by written notice to the Government.

1.7 CONTRACTOR’S SUPERVISORY OVERSIGHT

1.7.1 The Contractor, and not the Government, shall control, manage, and supervise performance of Contractor employees while performing the services required under the contract. The supervisor will serve as the direct supervisor for all contractor employees and as a liaison between the CO / COR and contractor employees for any performance issues, scheduling leave and assuring work is covered during absences. The supervisor will perform all other supervisory duties on behalf of the Contractor. The supervisor shall have full authority to commit the contractor on this task order. The supervisor may be a flexible position and can provide for coverage of other employees when appropriate. This is a working supervisor position. The supervisor should be on-site and is normally an existing employee. The supervisory duties should not consume more than 25% of their time. Any time working as a supervisor is not billable to the government.

1.7.2. Monthly Status: The COR and the Contractor’s Supervisor shall meet on a monthly basis to review performance and to accept or reject deliverables completed since the previous review. Reviews shall normally be held monthly.

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1.8 QUALITY ASSURANCE/CONTROL/ INSPECTION

The Contractor shall establish and implement a complete Quality Control Plan (QCP) for each location to assure the requirements of the Contract are met. The QCP is a system for identifying and correcting deficiencies in the quality of services before the level of performance becomes unacceptable. The QCP shall be prepared by the Contractor and provided to the Contracting Officer as part of the offeror’s proposal for review and acceptance by the Government. The Quality Control Plan shall ensure that the government receives the level of quality that is consistent with the requirements specified in the Performance Work Statement (PWS).

The QCP shall include, at a minimum:

1) Responsibilities and authorities of Contractor Management and representatives

2) Quality Assurance/Training plan for employees

3) Plan for separation of employees and employee absence

4) Plan for preventing errors.

The QCP is a living document and may be subject to change depending on the needs of the contract. When the QCP is revised the Contractor is required to provide an updated QCP to the Contracting Office and COR for acceptance.

The Contractor is responsible for ensuring that its employees are kept current on the latest pertinent standard office policy/procedures/software. The Contractor shall provide cross training where back up is necessary. The Contractor shall provide all training for replacement personnel at no cost to the Government.

The Contractor’s plan for separation of employees must include the number of days it will take to replace the employee. The length of time to replace a separated employee shall not exceed ten days, exclusive of time required for background checks, however the overall staffing level required by the task order shall be met within 3 days of the departure of a Contractor employee, exclusive of time required for background checks.

The Contractor is responsible for the quality, technical accuracy, and the coordination of work performed or services provided under this contract and subsequent task orders. All work shall be neat, well organized, and fully comply with the requirements of this contract and the respective task orders. The Government may reject any service performed that does not comply with the above.

The COR may perform inspections of the work of the products and services of the Contractor.

The COR may invite the Contractor to join in the Government’s inspection

2.1 OFFICE

SECTION II

GOVERNMENT-FURNISHED PROPERTY AND SERVICES

(On-Site Support)

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2.1.1 The Government will provide office space with furnishings. Utility bills will be the responsibility of the Government.

2.1.2 The Government will provide access to telephone, FAX and computer necessary to

2.1.3 perform the work requirements. Contractor employees may not use Government long distance telephone services for communication on Contractor matters or personal matters. The Contractor shall provide its employees with alternative means to contact the Contractor (i.e. a calling card, an 800 number, a cell phone, etc.).

2.1.4 The Government will provide all office supplies and equipment (paper, pencils, staplers, etc.). Some property will be assigned to the Contractor for the exclusive, or near exclusive, use by Contractor employees for use on Government work. Upon completing this contract/task order, the Contractor shall follow the instructions of the Contracting Officer regarding the disposition of all such Government-furnished property not consumed in performing the contract/task order or previously delivered to the Government for use on Government work.

2.1.5 The Government will provide all standard issue furniture. Any other furniture or appliance required by a contractor employee beyond standard issue in order to satisfactorily perform assigned duties will be the responsibility of the contractor.

2.1.6 The Contractor shall use reasonable care to avoid damaging existing buildings, equipment, and vegetation on the Government installation. If the Contractor’s failure to use reasonable care causes damage to any of this property/equipment, the Contractor shall replace or repair the damage at no expense to the Government as the Contracting Officer directs. If the Contactor fails or refuses to make such repair or replacement, the Contractor shall be liable for the cost, which may be deducted from the contract price.

2.2 SERVICES

The Government will provide printing/reproduction services and pick-up/delivery of official FHWA mail. Office copiers are provided for official Government use only. Contractor personnel may not use Government provided envelopes or postage, except as permitted by the Contracting Officer and only for official Government mail.

2.3 SECURITY

2.3.1 Access to the FHWA facility is strictly controlled and requires all non-federal personnel entering the site to wear either a visitor badge or a DOT identification badge.

2.3.2 Electronic entry devices shall be issued to each Contractor employee whose workstation is located within the EFLHD facility. The COR is responsible for coordinating with office administration for the issuance of entry devices to new hires, and the return of devices upon contract employee termination.

2.3.3 Contractor personnel receiving electronic entry devices shall only utilize those devices for entry in support of duties to meet the requirements of this contract.

These electronic entry devices shall remain in the possession of the individual it is assigned to and shall not be “loaned” to any other person. Any Contractor personnel abusing the use of these devices may be removed from this contract.

The electronic entry device shall be returned to the COR upon the individuals release from the contract or contract completion, whichever occurs first.

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2.3.4 All Contractor personnel shall follow EFLHD Security Policies and Guidance regarding security processes.

2.3.5 PHOTO ID’s

The Government will provide the contractor employee with a Federal Government issued photo identification card. While on the government worksite, the contractor shall prominently wear at all times either a Temporary Federal ID Card or the Permanent

Federal ID badge once it is received. It should be displayed on an outer garment between the waist and shoulders at all times.

2.3.6 CONTRACT TRANSITION

Transition Expectations:

The successful Contractor agrees to –

1) Furnish any required phase-in training.

2) Exercise its best efforts and cooperation to effect an orderly and efficient transition.

3) Transfer incumbent Contractor’s employee(s) in accordance to 52.222-17 –

NONDISPLACEMENT OF QUALIFIED WORKERS (May 2014)

4) Provide required benefits as set forth in the Service Contract Labor Standards also referenced as Service Contract Act (SCA) and the Wage Determinations set by the Department of Labor.

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3.1 SAFETY

SECTION III

GENERAL INFORMATION

3.1.1 All work performed by contractor and Contractor employees shall be performed safely.

The COR will provide safety training to the Contractor Supervisor that describes actions to take in the event of an emergency at FHWA. The Contractor Supervisor will be responsible to provide safety training to the Contractor staff.

3.1.2 Each Contractor employee provided by the Contractor is expected to have full command of the English language and be able to provide clear communications to emergency responders and FHWA staff in the event of an emergency.

3.1.3 The Contractor shall maintain safety and health standards. FHWA reserves the right to conduct investigations of all mishaps which occur as a result of contractor operations in which there is reportable damage to government property or equipment, or occupational injury or illness to personnel.

3.2 SECURITY CLEARANCE

All Contractor Employees who will work in FHWA facilities (including temporary structures such as field construction trailers) and who will have access to the DOT network, access to sensitive information, or access to DOT resources cannot begin work until they have submitted the required security documentation and the Government has issued a Notice to Proceed to the Contractor.

The Contractor will notify the Government when a new contractor employee needs to be processed. At that time the Government will provide the Contractor with the security procedures and the required security documentation.

3.3 OFFICE CLOSURE/UNFORESEEN SHUTDOWN

3.3.1 In the event the FHWA offices are closed due to Federal Holidays, a lack of appropriations or authority, weather, natural disasters such as an earthquake, flood, etc., or a pandemic epidemic, the Contractor shall not bill the Government for any time following closure of the office. Contractor and Contractor employee costs on such designated days shall be included in the Contractor’s overhead and are not billable to the Government.

In the event the FHWA offices are closed due to extra holidays granted by Presidential Order, or Government Administrative leave not due to weather or other natural disaster, Contractor employee costs can be billed to the Government.

When the office is shut down after start of a workday, the direct cost/labor charge to the contract would be allowed only for those contractor employees who had reported to work on the day the office was shut down. Any other pay to the Contractor employees on these days is at the discretion of, and cost to, the contractor.

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The Contractor and Contractor Employees can call the toll free FHWA Emergency Line for status of office opening/closure at (866) 935-8262.

3.3.2 Legal Holidays – the following holidays are observed by the Federal Government and contract employees will not have access to the Government facilities on these days:

New Year's Day Martin Luther King's Birthday President's Day Memorial Day Independence Day Labor Day Columbus Day Veterans Day Thanksgiving Day Christmas Day

3.4 PROHIBITED POLITICAL ACTIVITY

Contractor personnel shall not engage in any political activity while at the FHWA facility or while using Government equipment. Such activity includes the wearing of campaign paraphernalia, discussing partisan political issues, campaigning, or soliciting funds or votes.

3.5 AUTHORIZED USE OF GOVERNMENT VEHICLE

3.5.1 As authorized and necessary for the performance of job duties by a Contractor employee, the use of a government vehicle is allowable. Contractor employees, when using a Government vehicle, are subject to rules similar to those applicable to Government employees. Personal use of a Government vehicle may result in the immediate removal of the employee from working under this contract.

3.6 RIGHTS IN DATA

The contractor shall not have any rights in the works produced under this contract. See FAR Clause 52.227-14 Rights in Data-General

3.7 PROTECTION OF INFORMATION

3.7.1 Performance under this contract may require contractor access to data and information proprietary to FHWA, to another government contractor, or of such nature that its dissemination or use, other than as specified in this contract, would be adverse to the interests of the Government and/or others. Employees shall not divulge or release data or information developed or obtained under performance of this contract, except to authorized government personnel or upon written approval of the Contracting Officer. Employees shall not use, disclose or reproduce proprietary data other than as specified in each task order.

3.7.2 Inquiries received by the Contractor for work performed under this contract shall be referred to the COR for evaluation under the Freedom of Information Act. The determination of whether records will be released shall remain with FHWA. The Contractor is responsible for search and submission of records upon request by the

COR.

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3.7.3 Contractor personnel requiring access to EFLHD computer systems shall receive, as a minimum, initial training on protection of information and the implications of the Economic Espionage Act of 1996 (Sections 1831 thru 1839) and the Privacy Act. Documentation of the training shall reflect the date of the training and the names of the individual(s) in attendance and forwarded to the Contracting Officer.

The Economic Espionage Act can be found at http://www4.law.cornell.edu/uscode/18/1831.html.

3.7.4 The contractor shall be responsible for complying with all applicable IT security controls for all systems operated by or connected to a DOT network, regardless of location.

This includes any IT resources or services in which the contractor has physical or electronic access to DOT’s sensitive information that directly supports the mission of DOT (e.g., hosting DOT e-Government sites or other IT operations). If necessary, the Government shall have access to contractor and any subcontractor facilities, systems/networks operated on behalf of DOT, documentation, databases and personnel to carry-out a program of IT inspection (to include vulnerability scanning), investigation and audit to safeguard against threats and hazards to DOT data or IT systems.

3.7.5 The contractor shall follow and implement the approved Security Plan as indicated in contract clause 1252.239-70 and provision 1252.239-71.

3.7.6 The contractor shall screen their personnel requiring privileged access or limited privileged access to systems operated by the contractor for DOT or interconnected to a DOT network in accordance with DOT Order 1630.2b, Personnel Security Management and ensure contractor employees are trained annually in accordance with OMB Circular A- 130, FISMA, and NIST requirements with a specific emphasis on rules of behavior.

3.7.7 The contractor shall include the above requirements in any subcontract awarded for IT services.

3.8 TRAVEL

If travel is required and authorized by the Government, the Government will reimburse the Contractor for travel expenses in accordance with federal travel regulations.

http://www4.law.cornell.edu/uscode/18/1831.html

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SECTION IV

CLASSIFICATIONS/WORK DESCRIPTION

1.0 Description of Services.

The purpose of this performance based Indefinite Delivery/Indefinite Quantity (IDIQ) Contract is to provide Information Technology Support Services for the U.S. Department of Transportation, Federal Highway Administration, Federal Lands Highway Divisions (FLHD). Common services may include Service Desk, Systems Administration, Security Controls, CADD Systems Software Support, IT Material Control, Telecommunications Support, Network/LAN Support, Web Development and Applications, Database Management and Support, and Application Development. Additionally, special projects requiring services such as application design, programming, and infrastructure upgrades may be required.

2.1 Positions and Requirements

2.2 System Administrator/Manager I, II, and III installs and operates server operating systems software, including Windows Server and other server operating systems as required, running on either physical or virtual platforms, in a secure network environment. The System Administrator/Manager is also responsible for ensuring that servers are secure and performing optimally. He/she shall have experience installing, monitoring and optimizing systems, systems software, peripherals, and networks devices. He/she shall be skilled in creating user objects, creating administration scripts and batch files, running systems backups, and resolving systems problems. The System Administrator/Manager shall have one of the following certifications: MCSE, MCP, CompTIA Network+, CompTIA Security+, CompTIA Server+, VMware VCA, Cisco CCENT/CCNA or ITIL Foundation Certification.

2.3 System Administrator/Manager III shall have at least eight (8) years’ experience performing the above listed activities and one of the certifications listed above, or four (4) years’ experience with a Bachelor’s or Master’s degree in Computer Science or related discipline and one of the certifications listed above.

2.4 System Administrator/Manager II shall have at least four (4) years’ experience and one of the certifications listed above. The requirement for certifications may be waived by the CO

2.5 System Administrator/Manager I shall have at least two (2) years’ experience performing the above activities, and one of the certifications listed above. The requirement for certifications may be waived by the CO

2.6 Technical Subject Matter Specialist I, II, and III applies subject matter knowledge to design, development, integration, installation, documentation, implementation and maintenance of specialized technical and/or engineering software as required. Resolves problems, which require an intimate knowledge of the related technical subject matter. Applies principle and methods of the subject matter to specialized solutions. Includes but not limited to: legal transcription, environmental, scientific, engineering and logistical support activities. Applicable functional area certification or two (2) years undergraduate education.

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2.7 Technical Subject Matter Specialist III shall have at least eight (8) years’ experience performing the above listed activities.

2.8 Technical Subject Matter Specialist II shall have at least four (4) years’ experience performing the above listed activities.

2.9 Technical Subject Matter Specialist I shall have at least two (2) years’ experience performing the above activities.

2.10 Service Desk Specialist I, II, and III works with various hardware devices and applications including, but not limited to, word processors, spreadsheets, presentation graphics, database management systems, document management systems, e-mail programs, and communication systems.

He/she also evaluates, installs and supports computers, various mobile computing devices, multifunction printers, copiers, and plotters graphics and storage peripherals, and will often image and deploy computers. He/she provides training, and works in a service desk environment fielding calls from end users while entering and tracking work within Departmental IT service management software.

The specialist should have one of the following certifications MCSE, MCP, A+ Certification, Cisco CCENT/CCNA or ITIL Foundation Certification.

2.11 IT Service Desk Specialist III shall have at least five (5) years’ experience performing the above activities.

2.12 IT Service Desk Specialist II shall have at least three (3) years’ experience performing the above listed activities.

2.13 IT Service Desk Specialist I shall have at least one (1) year experience performing the above activities.

2.14 Client-Server Analyst I, II, and III analyzes and designs programming applications for a client/server architecture. He/she shall be knowledgeable of ODBC, Windows, Unix, Oracle server, Microsoft Backoffice Suite, C/C++ and/or JAVA interface development, APls, and RPCs. A Bachelor's or Master's degree in Computer Science or related discipline may be substituted for five (5) years’ experience.

2.15 Client-Server Analyst III shall have at least eight years’ experience performing the activities listed in 2.14.

2.16 Client-Server Analyst II shall have at least six (6) years’ experience performing the activities listed in 2.14.

2.17 Client-Server Analyst I shall have at least three (3) years’ experience performing the activities listed in 2.14 .

2.18 Software Enterprise Engineer I, II, and III shall develop and support enterprise multi-tier applications and possess expert knowledge in application development using JAVA, Oracle PL/SQL, Page C–13

Oracle SQL-Plus, Visual Basic, or Visual C++, and other development tools, that are connected to relational databases, including but not limited to Sybase, Oracle, Microsoft SQL, Pervasive SQL, MySQL, and Microsoft Access. Software Enterprise Engineer will be responsible for the design and development of software. Software may include web-based solutions, windows-based solutions, and scripts. Software Enterprise Engineer will also install, configure, and test new applications as needed.

Back-end support for applications can include writing triggers, procedures, and packages for database access, tuning application SQL statements, pinning objects to optimize performance, as well as creating and maintaining any necessary database objects.

2.19 Software Enterprise Engineer III shall have at least eight (8) years’ experience performing the activities listed in 2.17, or four years (4) experience with a Bachelor's or Master's degree in Computer Science or related discipline.

2.20 Software Enterprise Engineer II shall have at least six (6) years’ experience performing the activities listed in 2.17, or two years (2) experience with a Bachelor's or Master's degree in…