BAA_Attachment_2.docx

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BROAD AGENCY ANNOUNCEMENT (ATTRI)
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DTFH6116R00022
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Attachment 2 - Sample Performance Requirements Summary

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TECHNICAL EXHIBIT 1

PERFORMANCE REQUIREMENTS SUMMARY

The Contractor service requirements are summarized into performance objectives that relate directly to mission essential items. The performance threshold briefly describes the minimum acceptable levels of service required for each requirement. These thresholds are critical to mission success.

Note: Only the performance objectives that relate directly to mission essential items should be included below. For example, this may be limited to a ConOps and the final report or deliverable.

Performance Objective (The Service required—usually a shall statement)

Performance Standard
Performance Threshold (This is the maximum error rate.)
Method of Surveillance

PRS # 1.

The Contractor shall provide [Insert an objective that relates directly to a mission essential required item and the PWS paragraph number, i.e., PWS paragraph 5.5].

The Contractor provided [Insert the standard that should be followed].

[Insert the minimum acceptable level of service, i.e., No more than one customer complaint per report.]
[Insert the method of surveillance

(see listing below) and who performs, i.e., Validated Customer Complaint received by COR.]

PRS # 2

(See example provided in PRS 1.)

(See example provided in PRS 1.)

(See example provided in PRS 1.)
(See example provided in PRS 1.)

PRS # 3

(See example provided in PRS 1.)

(See example provided in PRS 1.)

(See example provided in PRS 1.)
(See example provided in PRS 1.)

PRS # 4

(See example provided in PRS 1.)

(See example provided in PRS 1.)

(See example provided in PRS 1.)
(See example provided in PRS 1.)

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