Draft H9223925C0002 PWS.docx

Section C - Descriptions and Specifications

PWS

PERFORMANCE WORK STATEMENT (PWS)

U.S. Army Special Operations Command (USASOC) U.S. Army Special Operations Aviation Command (USASOAC) Allison Aquatics Training Facility (AATF) Support Services Part I General Information

1. General: This is a non-personal services contract to provide non-commercial aquatics aviation training and preventative maintenance support services for USASOAC (also referred to as the Army Special Operations Aviation Command (ARSOAC)). USASOAC’s 160th Special Operations Aviation Regiment (160th SOAR) and the Special Operations Aviation Training Battalion (SOATB) require: 1) program management; 2) aquatics survival training, aircraft egress training and POI input regarding aquatics training; and 3) AATF equipment preventative maintenance, inspections and as-needed repairs. The Government will not exercise any supervision or control over the contract service providers performing the services herein. Such contract service providers shall be accountable solely to the Contractor who, in turn is responsible to the Government. The Contractor, in turn, shall be accountable to the Government for Contractor and/or subcontractor personnel.

1.1. Description of Services/Introduction: The Contractor shall provide all: 1) personnel; 2) supervision; and 3) equipment, tools and supplies not determined an Other Direct Cost (ODC) or Government Furnished Property (GFP) necessary to provide the required services in this PWS. The required services exclude items specified as GFP and services. The Contractor shall perform in accordance with (IAW) the terms and conditions of the PWS and contract.

1.1.2. Background: Soldiers of the 160th have been actively and continuously engaged in combat operations since October 2001. Today, the 160th SOAR continues a sustained and active forward presence in various areas of operations at multiple locations to support USASOC operations. SOATB and the 160th SOAR have a mission to organize, equip, train, resource and employ Army special operations aviation (SOA) forces worldwide in support of contingency missions and combatant Commanders. Known as Night Stalkers, these Soldiers are recognized for their proficiency in nighttime operations. They are highly trained and ready to accomplish the toughest missions in all environments, anywhere in the world, day or night, with unparalleled precision. They employ highly modified Chinook, Black Hawk, and Little Bird helicopters with assault and attack configurations.

1.1.3. The 160th SOAR actively seeks and assesses the best-qualified aviators, crew members and support personnel in the Army. Members of this unit are three-time volunteers: for the Army, for airborne training, and for the regiment. Upon selection, commissioned and warrant officers and enlisted Soldiers complete their respective Basic Mission Qualification (BMQ) courses, known as Green Platoon, which are facilitated by SOATB. The Contractor shall provide aviation aquatics training, aircraft egress training, program management, annual preventative maintenance, inspections, as-needed repairs and provide input to the Training Development Support Cell (TDSC) regarding aquatics training for POIs.

1.1.4. The professionalism and capabilities of Army special operations aviation are developed through a “train as you fight” mentality. Rigorous training continues upon assignment to the line units. The regiment is exceptionally resourced for extensive and realistic training conducted regularly in a variety of environments. This extensive, realistic training is the foundation of unit combat readiness.

1.1.5. The Contractor shall provide aviation aquatics training, aircraft egress training, program management, annual preventative maintenance, inspections, as-needed repairs and provide input to the Training Development Support Cell (TDSC) regarding aquatics training for POIs.The Contractor shall train, qualify, and maintain currency for USSOCOM personnel in the Active Duty, Reserve, National Guard, Joint Services components, to include DOD Civilians, and contractors that perform overwater operations while on rotary wing aircraft. Training shall include initial education and recertification on hazards to aircraft, personnel, and equipment encountered during overwater operations. The Contractor shall train, qualify, and recertify Special Operation Forces (SOF) personnel in emergency egress procedures of a ditched aircraft, to include, pre-ditching and evacuation procedures, operation of safety and survival equipment/devices, the use of Emergency Breathing Devices (EBD), surface survival techniques, and rescue/recovery from surface and/or rotary wing platforms.

1.2. Objectives: The basic service objectives include the following:

a. Provide Program Management. Program Management includes formulating and enforcing work standards, assigning contractor schedules, reviewing work discrepancies, and supervising contractor personnel. The Contractor shall also communicate policies, purposes, and goals of the organization to subordinates. The Contractor shall support daily operations at SOATB and other required locations.

b. Provide Aquatics Survival Training, Aircraft Egress Training & input to the TDSC for POIs. The Contractor shall instruct commissioned officers, warrant officers, non-commissioned officers, soldiers, Government, and Contractor rotary wing aviators in the knowledge and skills to perform overwater operations and emergency/lifesaving procedures in the event of aircraft ditching. The Contractor shall train and certify students for various underwater situations and activities to include utilizing the required equipment and diving operations. The Contractor shall train, educate, certify and recertify all required personnel on the hazards to aircraft, personnel, and equipment encountered during overwater operations. The Contractor shall provide Modular Egress Training Simulator (MET®) training for rotary wing aircraft. The Contractor shall provide support for all required egress training for pilots and crewmembers, which includes the following courses: Initial Dunker Qualification Course, Dunker Currency Course, Emergency Breathing Device (EBD) Course and the Ground Forces Dunker Course. To conduct the training, the Contractor shall use the Modular Egress Training Simulator (METS®) Model 40™, the H-6 METS®, the SmartJib™, the Environmental Equipment Suite, the Shallow Water Egress Trainer (SWET), Emergency Breathing Device. The Contractor shall provide input regarding aquatics training to the TDSC for POIs. The Contractor shall plan and manage the aquatics training schedule. The Contractor shall maintain training records/certifications.

c. Provide Inspection and Maintenance for the AATF: The Contractor shall provide annual preventative maintenance, inspections, and as-needed repairs for all egress equipment. The Contractor shall provide an extended warranty for all repairs for no less than one year in addition to manufacturer warranties.

1.3. Scope: The Contractor shall provide training development, instruction, and training support to SOATB. The Contractor shall also provide individual and collective training curriculums to train, educate, and produce aviation crew members, pilots, and flight personnel.

1.4. Period of Performance: The period of performance shall be for a one base period of twelve months and four 12-month option years. The base period includes twelve months of full performance.

1.5. RESERVED

1.6. General Information

1.6.1. Quality Control: Quality Control is the Contractor’s responsibility. The Contractor is responsible for the delivery of quality services and supplies to the Government (see FAR 52.246-1 Contractor Inspection Requirements).

1.6.2. Quality Control Program (QCP): The Government is committed to a highly interactive relationship between quality control by the Contractor and quality assurance by the Government recipient of services. This relationship shall be achieved through an effective Prevention Based Quality Control Program dedicated to ensuring the best possible products and services to end users. The Contractor shall provide their final written QCP no later than (NLT) 10 days after contract award to the COR and KO via email. The Contractor shall provide any proposed QCP changes to the COR 5 days prior to implementing such changes.

1.6.3. The Contractor’s QCP shall demonstrate its prevention-based outlook by meeting the objectives stated in the PWS throughout all areas of performance. The QCP shall be developed to specify the Contractor’s responsibility for management and quality control actions to meet contract requirements. The QCP at a minimum shall address the Contractor’s 1) continuous improvement process; 2) procedures for scheduling, conducting and documenting inspections; 3) discrepancy identification and corrective action process; 4) procedures for root cause analysis to identify the root cause and root cause corrective action to prevent re-occurrence of discrepancies; 5) procedures for trend analysis; and 6) procedures for collecting and addressing customer feedback/complaints.

1.6.4. The Contractor shall provide all reports generated as a result of the Contractor’s quality control efforts. This shall include any summary information used to track quality control, including any charts/graphs.

1.6.5. The Contractor’s QCP shall be maintained throughout the life of the contract and shall include the Contractor’s procedures to routinely evaluate the effectiveness of the plan to ensure that the Contractor is meeting performance standards and contract requirements.

1.6.6. Contractor Discrepancy Report (CDR): When the Contractor's performance is unsatisfactory, a Contractor Discrepancy Report (CDR) will be issued. The Contractor shall reply in writing within five (5) workdays from the date of receipt of the CDR, giving the reasons for the unsatisfactory performance, corrective action taken, and procedures to prevent recurrence. The Contractor shall submit the CDR response via email to the COR and KO.

1.6.7. Quality Assurance: The COR will evaluate the Contractor’s performance under this contract in accordance with the Quality Assurance Surveillance Plan (QASP). The QASP is primarily focused on what the COR must do to ensure that the Contractor has performed IAW the performance standards. It defines how the performance standards will be applied, the frequency of surveillance, and the minimum acceptable defect rates. When an observation indicates defective performance, the COR will require the Contractor to initial the observation to acknowledge the defective performance. The acknowledgement of the observation does not constitute Contractor concurrence with the observation, only that the Contractor has been made aware of the defective performance.

1.6.8. Property Management System: The Contractor shall establish a system to manage Government Furnished Equipment (GFE) and Government Furnished Property (GFP) in its possession to control, use, preserve, protect, repair and maintain. The Property Management System (PMS) must be adequate to satisfy the requirements of Property Management in accordance with (IAW) FAR clause 52.245-1 Government Property.

1.6.9. Recognized Federal Holidays:

The Contractor is normally not required to perform services on recognized federal holidays. However, that requirement is subject to mission execution requirements. Recognized federal holidays include:

1.6.9.1. Holiday Observance: When a holiday occurs on a Saturday, Federal employees are normally granted the previous Friday as the holiday observance. When a holiday occurs on a Sunday, Federal employees are normally granted the following Monday as the holiday. The contractor shall work on the days the Government is scheduled to work.

1.6.9.2. Unforeseen Closures: When an unforeseen installation closure occurs on a regularly scheduled day of work, the Contractor will have the following options: reschedule the work so it is performed the following day unless the following day falls on a weekend or reschedule the work on any day that is mutually satisfactory. Any rescheduling requires approval with the COR.

1.6.10. Hours of Operation: The Contractor shall be responsible for providing services, between the core hours of 7:30am – 4:00pm, Monday through Friday. When required the Contractor shall provide support on Federal holidays, early mornings, nights, and weekends except federal holidays or when the Government facility is closed due to local or national emergencies, administrative closings or similar Government directed facility closings. The Contractor shall always maintain an adequate workforce for the uninterrupted performance of all tasks defined within this PWS when the government facility is not closed for the above reasons. When hiring personnel, the Contractor shall keep in mind that the stability and continuity of the workforce are essential to successful performance under this contract. No overtime (OT) is authorized. Compensatory time (CT) is authorized and must be coordinated with the COR. Contractor personnel shall not exceed a 40-hour work week.

1.6.11. Place of Performance: Contractor shall have routine access to Government-controlled facilities. The work to be performed under this contract shall be accomplished at Fort Campbell, KY.

1.6.12. Telework: Telework must be approved by the COR. GFP such as laptops, if required during telework, shall be hand receipted to Contractor’s personnel teleworking. Place of performance shall be the Contractor’s personnel’s residence. No classified information shall be processed while teleworking on NIPR computers. Telework is authorized when approved by the Government for weather, pandemics, etc. when it benefits the Government.

1.6.13. Security Requirements: All Contractor personnel shall have at minimum a SECRET clearance. The Contractor shall possess a SECRET Facility Clearance (FCL) at the time of proposal submission and must be maintained for the duration of the contract. The security requirements are IAW the attached DD254. Contractor personnel shall comply with all applicable security and safety regulations, guidance, and procedures, including local, referenced in this PWS and in effect at the work sites. All personnel must meet requirements IAW DODD 8570.

1.6.13.1. NISPOM: The Contractor shall execute a Security agreement (DD Form 441), IAW the National Industrial Security Program Operating Manual (DoD 5220.22-M), to include any revisions. The provisions of the National Industrial Security Operating Manual (NISPOM) shall apply to the performance of work under this contract.

1.6.13.2. e-QIP System: Contractor personnel shall use the Electronic Questionnaires for Investigations Processing (e-QIP) system to enter their personal investigative data for Office of Personnel Management, Federal Investigation Services (OPM- FIS) to use as basis for suitability and security clearance determination. Individual e-QIP application for clearance shall be completed and sent to Contractor Facility Security Officer for processing within fifteen days of employment.

1.6.13.3. Clearance Records: The Contractor shall furnish the COR and SOATB Security Manager with security clearance verification via the Defense Information Systems for Security (DISS) web application of each contractor prior to authorization to access classified material. During the phase-in period, the Contractor shall furnish verification of personnel's clearances via DISS within 15 days from start of the phase-in period. During performance, the Contractor shall update the record of personnel clearances within 5 (five) days of newly hired employees.

1.6.13.4. NIPR/SIPR Access: Contractor personnel will coordinate with the SOATB and 160th SOAR Government Information Management Officer (IMO) to gain user accounts to USSOCOM's non-classified internet protocol router network (NIPR) and secret internet protocol router network (SIPR). The Contractor shall complete USSOCOM IMT 12 form (NIPR/SIPR Access Request).

1.6.13.5. Classified Information: Contractor shall comply with FAR 52.204-2, Security Requirements. This clause involves access to information classified “Confidential,” “Secret,” or “Top Secret” and requires contractors to comply with— (1) The Security Agreement (DD Form 441), including the National Industrial Security Program Operating Manual (DoD 5220.22-M); any revisions to DOD 5220.22-M, notice of which has been furnished to the Contractor.

1.6.14. Physical Security: The Contractor shall be responsible for safeguarding all Government equipment, information and property provided for Contractor use. At the close of each work period, all GFP, GFE and facilities shall be secured.

1.6.14.1. Key Control: The Contractor shall establish and implement methods of making sure all keys issued to the Contractor by the Government are not lost, misplaced or used by unauthorized persons. NOTE: All references to keys include key cards. No keys issued to the Contractor by the Government shall be duplicated. The Contractor shall develop procedures covering key control that shall be included in the QCP. Such procedures shall include turn-in of any issued keys by personnel who no longer require access to locked areas. The Contractor shall immediately within one (1) calendar day report any occurrences of lost or duplicate keys/key cards to the COR.

1.6.14.2. If keys other than master keys are lost or duplicated, the Contractor shall, upon direction of the KO, re-key or replace the affected lock or locks; however, the Government, at its option, may replace the affected lock or locks or perform re-keying. When the replacement of locks or re-keying is performed by the Government, the total cost of re-keying or the replacement of the lock or locks shall be deducted from the monthly payment due the Contractor. If a master key is lost or duplicated, all locks and keys for that system will be replaced by the Government and the total cost deducted from the monthly payment due the Contractor.

1.6.14.3. The Contractor shall prohibit the use of Government issued keys by any persons other than Contractor personnel. The Contractor shall prohibit the opening of locked areas by Contractor personnel to permit entrance of persons other than Contractor personnel engaged in the performance of assigned work in those areas, or personnel authorized entrance by the COR.

1.6.14.4. Lock Combinations. The Contractor shall establish and implement methods of ensuring that all lock combinations are not revealed to unauthorized persons. The Contractor shall ensure that lock combinations are changed when personnel having access to the combinations no longer have a need to know such combinations.

1.6.15. General:

1.6.15.1. The Contractor is cautioned that off duty active military personnel hired under this contract may be subject to permanent change of station (PCS), change in duty hours or deployment. Military Reservists and National Guard members may be subject to recall to active duty. Their absence at any time shall not constitute an excuse for nonperformance under this contract.

1.6.15.2. Contractor personnel performing work under this contract shall be able to read, write, speak, and understand the English language to effectively carry out all contract requirements. They shall have a command of both the written and spoken English language to properly clearly, and effectively communicate in person or via electronic devices (telephone or Email) with co-workers, customers, and the public.

1.6.15.3. Contractor personnel performing work under this contract shall be U.S. citizens unless the provisions of Army Regulation 25-2, Information Assurance have been fully completed and approval has been granted by the Government for the non-U.S. citizen to perform the required support.

1.6.15.4. Reserved.

1.6.15.5. Access and General Protection/Security Policy and Procedures: All Contractor personnel performing work under this contract shall comply with applicable installation, facility, area commander and local security policies and procedures provided by the Government Security Manager Government. Contractor personnel shall provide all information required for background checks to meet installation access requirements to be accomplished by the installation Provost Marshal Office, Director of Emergency Services or Security Office. Contractor personnel shall comply with all personal identity verification requirements as directed by Department of Defense (DoD), HQ Department of Army (DA) or local policies. In addition to the changes otherwise authorized by this contract, should the Force Protection Condition (FPCON) at any individual facility or installation change, the Government may require changes in Contractor and subcontractor security matters or processes.

1.6.15.6. Anti-Terrorism Program: Anti-Terrorism (AT) Level I Training: Contractor personnel performing work under this contract that require access to Army installations, facilities and controlled access areas shall complete AT Level I awareness training within 30 calendar days after commencing performance and annually thereafter. The Contractor shall provide completion certificates to the COR. AT Level I awareness training is available at the following website: https://jko.jten.mil/courses/AT-level1/launch.html.

1.6.15.7. iWATCH Training: The Contractor shall brief all personnel performing work under this contract on the local iWATCH program [training standards provided by the requiring activity Anti-Terrorism Office (ATO)]. This locally developed training will be used to inform employees of the types of behavior to watch for and instruct employees to report suspicious activity to the COR. This training shall be completed within 30 calendar days of contract award with the results reported to the COR NLT 45 calendar days after contract award. New employees shall complete the training within 10 calendar days of their state date. under this contract.

1.6.15.8. Contractor personnel shall have a favorable National Agency Check (NAC) with inquiry IAW Security definition for personnel who occupy “ADP (Automated Data Processing) Sensitive” positions, as per AR 380-67, paragraph 3-601, “The Personnel Security Program” before performing services under this contract.

1.6.15.9. Contractor Employees Requiring Access to Government Information Systems: Contractor shall have access to Government-controlled information systems during performance of work under this contract. All contractor employees and associated subcontractors who require access to a Government information system shall be registered in the ATCTS (Army Training Certification Tracking System) at commencement of support services and must successfully complete the DoD Information Assurance Awareness prior to access to the information systems. Training shall be required annually after the initial training. Completion certificates shall be submitted to the COR within fifteen (15) calendar days from date of commencing performance under this contract and annually thereafter. New employees shall complete the training within 15 calendar days of their state date. under this contract.

1.6.15.10. OPSEC Training: Per AR 530-1, Operations Security, the Contractor shall complete Level I OPSEC training within 30 calendar days of their reporting for duty and annually thereafter. New employees shall complete the training within 10 calendar days of their start date.

1.6.15.10.1. OPSEC Standing Operating Procedure/Plan: The Contractor shall develop an OPSEC Standing Operating Procedure (SOP)/ Plan within 90 calendar days of contract award, to be reviewed and approved by the responsible Government OPSEC officer, per AR 530-1, Operations Security. The Contractor shall also submit a copy to the COR. This SOP/ Plan will include the Government's critical information, why it needs to be protected, where it is located, who is responsible for it, and how to protect it. In addition, the contractor shall identify an individual who will be an OPSEC Coordinator. The contractor will ensure this individual becomes OPSEC Level II certified per AR 530-1.

1.6.15.11. Information assurance (IA)/information technology (IT) training: The Contractor employees working IA/IT functions shall comply with DoD and Army training requirements in DoD 8570.01, DoD 8570.01-M and AR 25-2 within 30 days of employment. Completion certificates shall be provided to the COR.

1.6.15.12. For IA/IT certification. Per DoD 8570.01-M, DFARS 252.239.7001, and AR 25-2, the contractor employees supporting IA/IT functions shall be appropriately certified upon contract award. The baseline certification as stipulated in DoD 8570.01-M must be completed upon contract award.

1.6.15.13. Threat Awareness Reporting Program. For all contractors with security clearances. Per AR 381-12 Threat Awareness and Reporting Program (TARP), contractor employees must receive annual TARP training by a CI agent or other trainer as specified in 2-4b.

1.6.16. Emergency Medical Treatment: Medical services for contractor personnel are the responsibility of the Contractor. However, the Government will provide, on an emergency basis, medical services for job related injuries while an employee is performing under this contract. Emergency medical care is available to the contractor employees by the Government provided medical coverage provided for cadre is reimbursed to the Government. Such emergency medical care will be limited to those services necessary to prevent undue suffering or loss of life and will be provided only during the period of emergency. In such circumstances, action shall be taken to transfer employees of the contractor to a civilian health care provider as soon as the emergency period ends. The Contractor shall reimburse the Government for emergency medical services provided. If the invoice is not paid, cost may be set-off by the Contracting Officer against future payments to the contractor.

1.7. Position Qualifications

1.7.1. Aquatic Facility Site Manager (AFSM)/Site Lead:

a. Trained and certified as a Rescue Diver from a nationally recognized agency.

b. Trained and certified as a Lifeguard by the American Red Cross (ARC)

c. Trained and certified in Cardiopulmonary Resuscitation (CPR)/Automated External Defibrillator (AED) and First Aid by the American Red Cross (ARC), American Heart Association (AHA), Health and Safety Institute (HSI) or Divers Alert Network (DAN).

d. Possess a degree of physical strength and endurance sufficient to manage panicked student movements inside the simulator, climb vertical ladders and manipulate equipment at the facility.

e. Minimum of 5 years instructional experience in dunker programs

f. Minimum of 5 years of supervisory experience of aquatics operations.

g. Trained and certified by Survival Systems Limited (SSL) in the operation and maintenance of all required Survival Systems Limited simulators – including METS® Service Technician Level 3 certificate and Model 12000 Advanced Training certificate (including SmartJib operations and maintenance)

h. Able to operate and maintain the SmartJib, Modular Egress Training Simulators (METS®), Shallow Water Egress Trainer (SWET), Emergency Breathing Device (EBD) and the Environmental Equipment Suite

i. SECRET Clearance

1.7.2. Aquatics Senior Instructor:

a. Trained and certified as a Rescue Diver from a nationally recognized agency.

b. Trained and certified as a Lifeguard by the American Red Cross (ARC)

c. Trained and certified in Cardiopulmonary Resuscitation (CPR)/Automated External Defibrillator (AED) and First Aid by the American Red Cross (ARC), American Heart Association (AHA), Health and Safety Institute (HSI) or Divers Alert Network (DAN).

d. Possess degree of physical strength and endurance sufficient to manage panicked student movement inside the simulator, climb vertical ladders and manipulate equipment at the facility.

e. Minimum of 3 years instructional experience in dunker programs.

f. Minimum of 3 year of staff development experience in dunker programs.

g. Trained and certified by Survival Systems Limited (SSL) in the operation and maintenance of all required Survival Systems Limited simulators – including METS® Service Technician Level 3 certificate and Model 12000 Advanced Training certificate (including SmartJib operations and maintenance) Able to operate and maintain the SmartJib, Modular Egress Training Simulators (METS®), Shallow Water Egress Trainer (SWET), Emergency Breathing Device (EBD) and the Environmental Equipment Suite

h. SECRET Clearance

1.7.3. Aquatics Instructor:

a. Trained and certified as a Rescue Diver from a nationally recognized agency.

b. Trained and certified as a Lifeguard by the American Red Cross (ARC)

c. Trained and certified in Cardiopulmonary Resuscitation (CPR)/Automated External Defibrillator (AED) and First Aid by the American Red Cross (ARC), American Heart Association (AHA), Health and Safety Institute (HSI) or Divers Alert Network (DAN).

d. Possess degree of physical strength and endurance sufficient to manage panicked student movement inside the simulator, climb vertical ladders and manipulate equipment at the facility.

e. Trained and certified by Survival Systems Limited (SSL) in the operation and maintenance of all required Survival Systems Limited simulators – including METS® Service Technician Level 3 certificate and Model 12000 Advanced Training certificate (including SmartJib operations and maintenance) Able to operate and maintain the SmartJib, Modular Egress Training Simulators (METS®), Shallow Water Egress Trainer (SWET), Emergency Breathing Device (EBD) and the Environmental Equipment Suite

f. SECRET Clearance

1.8. Safety Requirements: The health and safety of the total force (Service Member, Civilian, and Contractors) is essential to mission success. In the event of a declared DoD public health emergency or pandemic, all contractor personnel performing or traveling under performance of this contract are required to follow the latest issued DoD, state, and local guidance regarding Force Health Protection and Public Health. The Contracting Officer must approve any reasonable change in contract performance that results from following the latest health protection guidance. Published health protection guidance may include but is not limited to, workplace access restrictions, social distancing, personal protective equipment, Contractor Restriction of Movement (ROM), Reporting requirements, and Screening/Testing/Quarantining requirements.

1.9. Post Award Conference/Periodic Progress Meetings: The Contractor agrees to attend any post award conference convened by the Government IAW Federal Acquisition Regulation (FAR) Subpart 42.5. The post award conference will also be utilized to ensure contractor understands all HSPD-12 requirements.

1.10. Contracting Officer Representative (COR): The COR will be identified by separate letter of appointment. The COR monitors all technical aspects of the contract and assists in contract administration. The COR is authorized to perform the following functions: Assures that the Contractor performs the technical requirements of the contract; performs inspections necessary in connection with contract performance; maintains written and oral communications with the Contractor concerning technical aspects of the contract; issues written interpretations of technical requirements, including Government drawings, designs, specifications; monitors Contractor's performance and notifies both the KO and Contractor of any deficiencies; coordinates availability of government furnished property, and provides site entry of Contractor personnel. A letter of designation issued to the COR, a copy of which is sent to the Contractor, states the responsibilities and limitations of the COR, especially regarding changes in cost or price, estimates or changes in delivery dates. The COR is not authorized to change any of the terms and conditions of the contract.

1.11. Key Personnel: Key personnel shall not be added to or removed from the contract without express acknowledgement of the COR. Any changes to the working status of these key personnel shall be transmitted (in writing) to the KO/COR within ten (10) workdays of the proposed change. If, for any reason, any of the key personnel becomes, or is expected to become, unavailable for work under this contract for a continuous period exceeding thirty (30) workdays the contractor shall promptly replace personnel with personnel who possess qualifications equal to or better than that of the original employee. The Contractor shall ensure all key personnel terminated or released from employment under this contract are replaced within ten (10) workdays of the termination.

1.11.1. The following are considered key personnel by the Government: Aquatics Facility Site Manager (AFSM) and Aquatics Senior Instructor (ASI). The Contractor shall provide an AFSM and ASI who shall be responsible for the performance of the work under this contract. The name of these individuals shall be designated in writing to the KO and COR at the post award conference. The AFSM and ASI shall have full authority to act for the Contractor on all contract matters relating to daily operations. The AFSM and/or ASI shall be available between the hours of 7:00 AM to 4:00 PM, Monday through Friday, except federal holidays or when the Government facility is closed for administrative reasons.

1.12. Contractor Personnel:

1.12.1. Identification of Contractor Personnel: All Contractor personnel attending meetings, answering Government telephones, and working in other situations where their Contractor status is not obvious to third parties, are required to identify themselves as such to avoid creating an impression in the minds of members of the public that they are Government officials.

1.12.2. All Contractor personnel performing work under this contract shall obtain a Department of Defense (DoD) Common Access Card (CAC) and a Brown Compound Badge issued by 160th SOAR(A) Industrial Security. The CAC and Compound Badge shall be always worn, when performing work under this contract, to include attending Government meetings and conferences. Unless otherwise specified in the contract, Contractor personnel shall wear the Compound Badge in a conspicuous place on the front of exterior clothing and above the waist, except when safety or health reasons prohibit such placement or when being used for computer access. Contractor personnel shall obtain a CAC at least ten (10) workdays prior to the start of the base contract period.

1.12.3. The Contractor shall develop, maintain, and provide to the COR an updated roster which shall include names and positions of all Contractor personnel as well as indicating which employees were issued CAC or other forms of government identification cards. The Contractor shall submit initial roster to the COR within ten (10) calendar days after commencement of base period of performance and monthly thereafter.

1.12.4. The Contractor shall immediately report any lost CAC or government issued identification cards to the COR and Military and/or DoD police agencies. The Contractor shall immediately collect the CAC and other Government issued forms of identification upon termination of employee, or at the end of the contract performance period. The CAC and other government issued forms of identification shall be returned to the COR within one (1) hour of employee termination, or at the end of contract performance period, whichever comes first. Final payment may be delayed if Contractor fails to comply with these requirements.

1.12.5. Contractor Personnel Appearance and Performance: It is essential that all Contractor personnel meet the highest standards of professionalism and personal integrity. The Contractor shall ensure their personnel do not perform work under the influence of alcohol, illegal drugs or any other incapacitating agents. Contractor personnel shall be neatly groomed and dressed in business casual or aquatics training attire to always present a professional appearance.

1.12.6. Contractor Travel: Contractor shall be required to travel to CONUS locations during the performance of this contract to attend meetings, trainings, and provide support services. Contractor will be authorized travel expenses consistent with the substantive provisions of the Joint Travel Regulation (JTR), FAR 31.205-46, and the limitation of funds specified in this contract. All travel requires advanced approval/authorization by the COR at least 72 hours prior to travel date. The Contractor shall coordinate personnel travel with the COR by submitting a request for travel via unclassified email. The request for travel shall include at a minimum name of traveler(s), purpose for travel, travel to location(s), itemized estimated cost of travel (airline ticket, lodging per day, meals & essentials per day, rental car per day, fuel for rental car, airport parking & baggage handling, additional Contractor processing fees), the contract line item number (CLIN) travel billed against, and the Aquatics Facility Site Manager (AFSM) or Aquatic Senior Instructor (ASI) signature approving travel.

1.12.7. Travel Arrangements: The Contractor shall be responsible for making all necessary travel arrangements for assigned contractor employees. When traveling on Government business, the Government will reimburse Contractor travel. Variations to previously authorized travel shall be coordinated and authorized by the COR. All Contractor travel will be coordinated and conducted in the most efficient and cost-effective manner possible.

1.12.8. Travel Invoices: The Contractor shall submit monthly invoices for reimbursement citing the appropriate travel CLIN. Each individual travel instance must be captured; copies of receipts, travel vouchers, etc. shall be attached to the invoice to support charges. Original receipts shall be maintained by the Contractor and made available to Government auditors upon request. Travel vouchers shall be submitted within 5 (five) days of completing travel.

1.13. Other Direct Costs (ODC): This contract includes ODCs that support required training. The Contractor shall submit requests for ODCs (other than travel) to the COR via email at least seven (7) workdays prior to need date. ODCs include, but are not limited to:

a. SSL simulator software updates

b. Pool cleaning supplies, water treatment chemicals, and testing equipment (PH levels, acidity, etc.)

c. CO2 cartridges for flotation device.

d. Audio Visual production systems/equipment (cameras, camera lenses/straps, SD/memory cards, lighting systems, tripods/stands, backup batteries, etc)

e. Multi-media support supplies and equipment, video recording equipment, etc.

f. Safety related equipment

*ODCs shall not include any certifications, FAA requirements, or licenses required for performance. The Contractor shall pay for all certifications, FAA requirements and licenses at their own expense.

1.13.1. Contractor shall ensure all ODCs are pre-approved by the COR prior to expenditure of funds. All expenditures for ODCs shall be procured from Government sources first. Any ODCs that are unavailable through Government sources may be procured from the open market by the Contractor. The Contractor shall provide the COR records/receipts of office supply and equipment orders charged to the ODC CLIN within 24 hours of order. Invoices submitted must clearly identify the specifics of the costs (e.g., who, what, where, when). All supplies made under the ODC CLIN are Government property.

1.14. Data Rights: The Government has unlimited rights to all documents/material produced under this contract to the extent permitted by the data rights clauses. The Government acknowledges that it does not own the data rights to the Survival Systems Limited equipment installed at the facility.

1.15. Organizational Conflict of Interest: The provisions of FAR Subpart 9.5, Organizational and Consultant Conflicts of Interest, concerning organizational conflicts of interest govern this contract. The Contractor shall notify the KO immediately whenever it becomes aware that such access or participation may result in any actual or potential OCI and shall promptly submit a plan to the KO to avoid or mitigate any such OCI. The Contractor’s mitigation plan will be determined to be acceptable solely at the discretion of the KO and in the event the KO unilaterally determines that any such OCI cannot be satisfactorily avoided or mitigated, the KO may affect other remedies as he or she deems necessary, including prohibiting the Contractor from participation in subsequent contracted requirements which may be affected by the OCI.

1.16. Phase-In: To minimize any decreases in productivity and to prevent possible negative impact on additional services, the Contractor shall have all key personnel on board, during phase-in period. During the phase-in period, the Contractor shall become familiar with performance requirements to commence full performance at the conclusion of phase-in. During the phase-in, the Contractor shall coordinate with the COR for the following: obtain CACs, all other forms of required Government identification, secure insurance, complete required training, obtain security clearances and security clearance upgrades.

1.16.1. Observation of Government personnel performing like requirements. The incoming Contractor shall ensure that its Phase-In processes do not hinder or interfere with normal operations and that maximum effort is made to avoid loss of productivity.

1.16.2. The incoming Contractor shall: observe operations of the incumbent’s work force, interview work force personnel off-site. All required proof of insurance, certificates, etc. shall be provided to the Government at the pre-work conference.

1.16.3. Only those employees with a need to know and the appropriate security clearance will be allowed to observe operations. All Contractor employees shall at minimum have a SECRET security clearance to obtain access to the Network.

1.17 . Phase-Out: Prior to the completion of this contract, an observation period shall occur, at which time team management personnel of the incoming Contractor may observe operations. This will allow for orderly turnover of facilities, equipment, and records and will help to ensure continuity of services. The outgoing Contractor is ultimately responsible for performing full services IAW the contract, during the phase-out period, and shall not defer any requirements for the purpose of avoiding responsibility or of transferring, such responsibility to the succeeding Contractor. The outgoing Contractor shall fully cooperate with the succeeding Contractor and the Government, so as not to interfere with their work or duties.

1.17.1. To minimize any decreases in productivity and to prevent possible negative impacts on additional services, the outgoing Contractor shall have all personnel on board during the phase-out period. The outgoing Contractor shall be prepared to transition the workload to the newly selected Contractor during the phase-out period.

1.17.2. Phase-Out Plan. The incoming Contractor shall develop a phase-out plan to affect a smooth and orderly transfer of contract responsibility to a successor. The plan shall fully describe the Contractor’s approach to the following issues, at a minimum: Inventories and turn-over of government property; removal of Contractor property; reconciliation of all property accounts; turn-in of excess property; data and information transfer; clean-up of Contractor work areas; and security debriefings in accordance with AR 380-5 for incumbent personnel holding security clearances; and any other actions required to ensure continuity of operations. The Contractor shall provide the plan to the COR thirty (30) days before the phase-out period commences.

PART 2 DEFINITIONS & ACRONYMS

2. Definitions and Acronyms:

2.1. DEFINITIONS:

2.1.1. CONTRACTOR. The total contractor organization or a separate entity of it, such as an affiliate, division, or plant that performs its own purchasing.

2.1.2. CONTRACTING OFFICER (KO). A person with authority to enter into, administer, and/or terminate contracts, and to make related determinations and findings on behalf of the Government. Note: The only individual who can legally bind the Government.

2.1.3. CONTRACTING OFFICER'S REPRESENTATIVE (COR). An employee of the U.S. Government appointed by the contracting officer to administer the contract. Such appointment shall be in writing and shall state the scope of authority and limitations. This individual has authority to provide technical direction to the Contractor, as long as that direction is within the scope of the contract, does not constitute a change, and has no funding implications. This individual does NOT have authority to change the terms and conditions of the contract.

2.1.4. CONTRACTOR PERSONNEL. Contractor and subcontractor employees performing working under this contract.

2.1.5. DEFECTIVE SERVICE. A service output that does not meet the standard of performance associated with the Performance Work Statement (PWS).

2.1.6. DELIVERABLE. Anything that can be physically delivered, but may include non-physical things, such as meeting minutes or reports.

2.1.7. FACILITY CLEARANCE. A facility clearance (FCL) is an administrative determination that, from a national security standpoint, a facility is eligible for access to classified information at the same or lower classification category as the clearance being granted. The FCL may be granted at the Confidential, Secret, or Top-Secret level. The FCL includes the execution of a Department of Defense Security Agreement (DD Form 441). Under the terms of the agreement, the Government agrees to issue the FCL and inform the Contractor as to the security classification of information to which the Contractor will have access. The Contractor, in turn, agrees to abide by the security requirements set forth in the National Industrial Security Program Operating Manual, commonly referred to as the NISPOM.

2.1.8. GOVERNMENT-FURNISHED PROPERTY (GFP) OR GOVERNMENT PROPERTY (GP). Property in the possession of or directly acquired by the Government and subsequently made available to the Contractor.

2.1.9. KEY PERSONNEL. Contractor employees who are critical for achieving PWS objectives. Key personnel shall meet position qualification and experience requirements indicated in the PWS.

2.1.10. LOCAL TRAVEL: Any travel that is required to perform services IAW the PWS that is within a 50-mile radius of the place of performance.

2.1.11. PERFORMANCE PREQUIREMENT SUMMARY (PRS). A listing of the service outputs under the contract that are to be evaluated by the COR on a regular basis, the surveillance methods to be used for these outputs, and the performance requirement of the listed outputs.

2.1.12. PHYSICAL SECURITY. Actions that prevent the loss or damage of government property.

2.1.13. PROPERTY ADMINISTRATOR (PA). The authorized representative of the Contracting Officer appointed in accordance with agency procedures, responsible for administering the contract requirements and obligations relating to government property in the possession of a Contractor.

2.1.14. PROPERTY MANAGEMENT SYSTEM. System established by the Contractor that is used to manage GFP/GFE in its possession to control, use, preserve, protect, repair, and maintain.

2.1.15. QUALITY ASSURANCE. A planned and systematic pattern of all actions necessary to provide confidence that adequate technical requirements are established; products and services conform to established technical requirements; and satisfactory performance is achieved. For the purposes of this document, quality assurance refers to actions by the Government.

2.1.16. QUALITY ASSURANCE SURVEILLAND PLAN (QASP). The Government’s organized written document specifying the surveillance methodology to be used for surveillance of Contractor performance.

2.1.17. QUALITY CONTROL. All necessary measures taken by the Contractor to assure that the quality of an end product or service shall meet contract requirements.

2.1.18. SUBCONTRACT. Any contract as defined in Subpart 2.1 entered into by a subcontractor to furnish supplies, or services for performance of a prime contract or a subcontract. It includes but is not limited to purchase orders, and changed and modifications to purchase orders.

2.1.19. SUBCONTRACTOR. One that enters into a contract with a prime Contractor. The Government does not have privity of contract with the subcontractor.

2.1.20. WORK DAY. The length of time during a day in which the Contractor provides services, in accordance with the contract. Also referred to as Business Day.

2.1.21. WORK WEEK. Monday through Friday, unless otherwise specified.

2.2. ACRONYMS: