Communications Support RFP -FINAL 11-19-2008.doc

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Attached to
Job Corps Communications Support Federal contract opportunity
Solicitation number
DOL089RP20621
Issued by
Department of Labor Office of the Assistant Secretary for Administration and Management

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Solicitation DOL089RP20621

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Amendment No. 0003.doc DOC document
Amendment No. 0002.doc DOC document
CTS Postcard.pdf PDF
JCNat CQ Report Aug08.pdf PDF
New Orleans Center Sheet.pdf PDF
OA Postcard.pdf PDF
CTS Posters.pdf PDF
Female Magazine.pdf PDF
Employers Brochure.pdf PDF
English Recruitment Brochure.pdf PDF
Spanish Recruitment Brochure.pdf PDF
FINAL ANNAUL REPORT PY06.pdf PDF
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Table of Contents

PART I - THE SCHEDULE

A-1

SECTION A - SOLICITATION/CONTRACT FORM

A-1

SF 33 SOLICITATION, OFFER AND AWARD

A-1

PART I - THE SCHEDULE

B-1

SECTION B - SUPPLIES OR SERVICES AND PRICE/COSTS

B-1

B.1 GENERAL.

B-1

B.2 ESTIMATED LEVEL OF EFFORT AND PRICING……………………………………………….B-1

B.3 OPTION PERIOD LEVEL OF EFFORT AND PRICING………………………………………….B-1

SECTION C - DESCRIPTION/SPECIFICATIONS/STATEMENT OF WORK

C-1

C.1 BACKGROUND

C-1

C.2 GOAL/OBJECTIVES

C-2

C.3 WORK AREAS

C-1

C.4 REPORTING………………………………………..……………………………………………….C-8

SECTION D - PACKAGING AND MARKING

D-1 [For this Solicitation, there are NO clauses in this Section] D-1

SECTION E - INSPECTION AND ACCEPTANCE

E-1

E.1 NOTICE LISTING CONTRACT CLAUSES INCORPORATED BY REFERENCE

E-1

SECTION F - DELIVERIES OR PERFORMANCE

F-1

F.1 NOTICE LISTING CONTRACT CLAUSES INCORPORATED BY REFERENCE

F-1

F.2 PERIOD OF PERFORMANCE

F-1

F.3 PLACE OF PERFORMANCE

F-1

F.4 REPORTS AND DELIVERABLES

F-1

F.5 DISPOSITION OF MATERIAL..........................................................................................................F-1

SECTION G - CONTRACT ADMINISTRATION DATA

G-1

G.1 DOLAR 2952.201-70 CONTRACTING OFFICER’S TECHNICAL REPRESENTATIVE

G-1

G.2 SUBMISSION OF INVOICES

G-1

G.3 CONTRACT INDENTIFICATION

G-2

G.4 SUBMISSION OF CORRESPONDENCE

G-2

G.5 NEWS RELEASES

G-2

SECTION H - SPECIAL CONTRACT REQUIREMENTS

H-1

H.1 TYPE OF CONTRACT

H-1

H.2 STANDARDS OF CONDUCT AND RESTRICTIONS

H-1

H.3 GOVERNMENT OBSERVATIONS

H-1

H.4 DISCLOSURE OF INFORMATION

H-1

H.5 HOLD HARMLESS NAD INDEMNIFICATION AGREEMENT

H-2

H.6 OWNERSHIP OF DATA

H-2

H.7 PRINTING

H-2

H.8 KEY PERSONNEL

H-2

H.9 FEDERAL REPORTS

H-3

H.10 PUBLICATION OF MATERIALS

H-3

H.11 CONTRACT PHASE-OUT PROCEDURES

H-3

H.12 PERSONNEL REQUIREMENTS

H-3

H.13 INDIRECT COSTS

H-4

H.14 TECHNICAL DIRECTION (JAN 2000)

H-4

PART II - CONTRACT CLAUSES

I-1

SECTION I - CONTRACT CLAUSES

I-1

I.1 NOTICE LISTING CONTRACT CLAUSES INCORPORATED BY REFERENCE

I-1

I.2 52.217-8 OPTION TO EXTEND SERVICES (NOV 1999)

I-2

I.3 52.219-28 POST-AWARD SMALL BUSINESS PROGRAM REREPRESENTATION (JUNE 2007)

I-3 I.4 52.222-39 NOTIFICATION OF EMPLOYEE RIGHTS CONCERNING PAYMENT OF UNION DUES OR FEES (DEC 2004) I-4 I.5 52.232-7 PAYMENTS UNDER TIME-AND-MATERIALS AND LABOR-HOUR CONTRACTS (FEB 2007) I-6

I.6 52.252-2 CLAUSES INCORPORATED BY REFERENCE (FEB 1998)

I-9

PART III - LIST OF DOCUMENTS, EXHIBITS AND OTHER ATTACHMENTS

J-1

SECTION J - LIST OF ATTACHMENTS

J-1

J.1 PAST PERFORMANCE QUESTIONNAIRE

J-1

J.2 FINAL ANNUAL REPORT PROGRAM YEAR 2006……………………………………………...J-1

J.3 CONGRESSIONAL QUARTLY REPORT

J-1

J.4 FEMALE MAGAZINE

J-1

J.5 CTS POSTCARD

J-1

J.6 CTS POSTERS

J-1

J.7 EMPLOYERS BROCHURE………………………………………………………………………….J-1

J.8 ENGLISH RECRUITMENT BROCHURE

J-1

J.9 SPANISH RECRUITMENT BROCHURE…………………………………………………………...J-1

J.10 CENTER SHEET – NEW ORLEANS

J-1

J.11 OUTREACH AND ADMISSIONS POSTCARD

J-1

PART IV - REPRESENTATIONS AND INSTRUCTIONS

K-1

SECTION K - REPRESENTATIONS, CERTIFICATIONS AND OTHER STATEMENTS OF OFFERORS

K-1

K.1 52.204-8 ANNUAL REPRESENTATIONS AND CERTIFICATIONS (JAN 2006)

K-1

K.2 SIGNATURE BLOCK

K-2

SECTION L - INSTRUCTIONS, CONDITIONS, AND NOTICES TO OFFERORS

L-1

L.1 NOTICE LISTING SOLICITATION PROVISIONS INCORPORATED BY REFERENCE

L-1

L.2 52.216-1 TYPE OF CONTRACT (APR 1984)

L-1 L.3 52.216-29 TIME-AND-MATERIALS/LABOR-HOUR PROPOSAL REQUIREMENTS-- NON-COMMERCIAL ITEM ACQUISITION WITH ADEQUATE PRICE COMPETITION (FEB 2007) L-1

L.4 52.233-2 SERVICE OF PROTEST (SEP 2006)

L-2

L.5 52.204-6 DATA UNIVERSAL NUMBERING SYSTEM (DUNS) NUMBER (JUN 1999)

L-2

L.6 ADDITIONAL INSTRUCTIONS

L-3

L.7 PROPOSAL CONTENT

L-3

L.8 PROPOSAL SUBMISSION DEADLINE

L-7

L.9 REQUESTS FOR CLARIFICATION

L-7

L.10 LETTERS OF COMMITMENT

L-7

L.11 52.252-1 SOLICITATION PROVISIONS INCORPORATED BY REFERENCE (FEB 1998)

L-8

SECTION M - EVALUATION FACTORS FOR AWARD

M-1

M.1 NOTICE LISTING SOLICITATION PROVISIONS INCORPORATED BY REFERENCE

M-1

M.2 CRITERIA FOR AWARD

M-1

M.3 BASIS FOR AWARD

M-3

PART I - THE SCHEDULE

SECTION B - SUPPLIES OR SERVICES AND PRICE/COSTS

B.1

GENERAL

This is a Time and Materials contract. Payment to the contractor for the work performed and accepted by the Government shall be solely at the rates set forth in Section B.2.

B.2

ESTIMATED LEVEL OF EFFORT AND PRICING

Base Year Pricing:

The contractor shall provide the necessary personnel with at least the minimum qualifications identified in Section H of this contract.

Base Year (1) Period of Performance: (TBD)

Labor Category Name
Labor Rate
Number of Labor Hours

Total Cost To DOL

Project Director

Project Manager

Account Supervisor

Art Director

ODCs Not to Exceed

G&A

TOTAL PRICE

CEILING

B.3

OPTION PERIOD LEVEL OF EFFORT AND PRICING

Option Year 1 Period of Performance: (TBD)

Labor Category Name
Labor Rates
Number of Labor Hours

Total Cost To DOL

Project Director

Project Manager

Account Supervisor

Art Director

ODCs

G&A

TOTAL PRICE

Option Year 2 Period of Performance: (TBD)

Labor Category Name
Labor Rates
Number of Labor Hours

Total Cost To DOL

Project Director

Project Manager

Account Supervisor

Art Director

ODCs

G&A

TOTAL PRICE

Option Year 3 Period of Performance: (TBD)

Labor Category Name
Labor Rates
Number of Labor Hours

Total Cost To DOL

Project Director

Project Manager

Account Supervisor

Art Director

ODCs

G&A

TOTAL PRICE

Option Year 4 Period of Performance: (TBD)

Labor Category Name
Labor Rates
Number of Labor Hours

Total Cost To DOL

Project Director

Project Manager

Account Supervisor

Art Director

ODCs

G&A

TOTAL PRICE

TOTAL PRICE CEILING IF ALL OPTIONS ARE EXERCISED

SECTION C - DESCRIPTION/SPECIFICATIONS/STATEMENT OF WORK

C.1 Background

Overview of Job Corps Communications Support

The overall goal of this Statement of Work is to support National Office communications objectives. The primary objective is to effectively communicate the vision and policies set by the Department of Labor/Office of the Secretary and subsequently the Job Corps National Office to the program’s internal and external audiences nationwide.

Background Information on the Job Corps Program

Job Cops is an open-entry/open-exit, career skills, academic, and life skills education and career technical training program for economically disadvantaged youth, ages 16 through 24.

With 122 centers in 48 states, the District of Columbia and Puerto Rico, Job Corps is primarily residential with a small non-residential component. The program was established in 1964 and is presently authorized under Title I of the Workforce Investment Act (WIA) of 1998. The program is administered by the U.S. Department of Labor, Office of Job Corps. In addition to a National Office, there are six Job Corps Regional Offices located nationwide.

Enrollees in the program must meet basic eligibility requirements. They must be low-income youth, ages 16 through 24. They also could meet one or more of the following categories:

· A high school dropout

· Homeless

· A runaway or a foster child

· Parents or individuals who require additional educational, career skills training, counseling and related assistance in order to participate successfully in regular schoolwork or to secure and hold employment

The typical youth served by Job Corps is an 18-year-old high school dropout who reads at the elementary school level, comes from an economically disadvantaged family and has been unemployed for many weeks, is underemployed, or has never had a job. The program provides educational, career skill, and life skills training, housing in dormitories, work experience, counseling, basic health care and other support services. Students receive a small allowance while enrolled to pay for personal needs, and they may be eligible for a transition payment if they complete career skills training and/or earn their High School Diploma or GED. Students also receive a clothing allowance.

The mission of the program is to attract eligible young adults, teach them the skills they need to become employable and independent, and provide the necessary transition assistance to attach them for the long-term to the labor market in meaningful jobs, further education, or military service. Ultimately, the training should enable the students to become self-sufficient members of society who contribute to the community as taxpayers and good citizens.

C.2 Goals/Objectives for the Contractor under this Contract To support the National Office in communications efforts, internal and external and to help the National Director communicate his/her priorities to the field and to target audiences.

To support the National Director’s outreach to key demographics and populations consistent with the goals of the Department and Administration.

To provide outreach to high school guidance counselors.

To develop and distribute recruitment materials that will drive program-eligible youth to contact Job Corps and to seek enrollment information. Job Corps must have a recognizable brand that generates a desired response from the program.

To assist the six regional offices in reaching out to eligible Job Corps Students and their influencers and meeting recruitment goals for enrolling Job Corps Students into the program.

C.3 Work Areas Work Area 1: Targeted Partner Outreach

The contractor will research national, state, and local organizations that can assist Job Corps in recruiting, retaining, training, educating or placing students in employment, education, or the military. The term organization refers to any for-profit, non-profit, or government entity. Research includes, but is not limited to, examining an organization’s Web site, mission statement, and past performance; making initial contact with key members within the organization; and/or requesting the organization provide information on ways in which an informal partnership with Job Corps would benefit the program. For each year of the contract, the contractor will present a minimum of three partnerships proposals to the COTR. These proposals will be written, and at a minimum should identify the ways in which the proposed partnership would benefit Job Corps mission. In accordance with the priorities of the Administration, Department, and program, the COTR may instruct the contractor to focus its research on specific types of organizations.

Work Area 2: Workgroup/Conference Support

The contractor will be responsible for supporting specific National Office Workgroups. Support is defined as developing materials prior to convening the workgroup, such as agendas, briefing materials, and memoranda; researching and gathering proposals of possible meeting spaces; participating in the workgroup as a content expert in media, marketing, and public relations; providing on-site support, including but not limited to, note-taking, audio-visual technical assistance, and transportation logistics; developing materials after each workgroup meeting including meeting minutes, workgroup interim reports, workgroup final reports, and communications to the National Office, Regional Office, and Job Corps field staff regarding the workgroups goals, objectives, findings, and recommendations.

The contractor will conduct activities in this area throughout the year. In-person workgroup meetings will occur 1 time every three months for each workgroup (for up to four workgroups), which will require travel of at least one member of the contract staff. Teleconference meetings will occur a minimum of 8 times per year and will require attendance of at least one member of the contract staff via telephone.

Work Area 3: Speech Development

The contractor will research and develop talking points and speeches for Job Corps staff at a minimum of 12 per contract year. Research is defined as discussions with staff regarding the type of speech that will be given, the audience of the speech, and the message(s) that the staff member is interested in conveying. Research may also include an investigation of specific organizations to which the speech will be given, a review of Administration, Departmental, and program office goals to be incorporated into the speech, and an examination of previous speeches given on the same topic. The contractor will be given a minimum of two weeks to prepare a speech but will provide a first draft to the COTR no later than one week prior to the speaking engagement. The contractor will revise the speech upon the COTR's request. The contractor will deliver the speech in the format requested by the COTR. The contractor will archive all speeches and talking points and in consultation with the COTR, ensure that staff are delivering a consistent message. In addition, at the request of the COTR, the contractor will disseminate talking points to various stakeholders.

Work Area 4: Special Events

The contractor will assist the program in the planning and implementation of special events. Special events refer to Job Corps center openings, Job Corps center closings, Job Corps center dedications, memorials, unveilings, groundbreaking ceremonies, renaming ceremonies, the hosting of government meetings and conferences by a Job Corps center, visits by government officials to centers and field operations for tours, fact-finding, or due to recovery from national disasters or acts of terrorism, and visits by Job Corps students and staff to conferences, meetings, or events in which they are promoting the program. Traditionally, Job Corps hosts approximately ten special events over the course of the year.

The assistance that the contractor will provide includes, but is not limited to, the drafting of press releases and media advisories, the solicitation of earned media, advance visits to the site of events, proposal and drafting of agendas, memoranda, and communications to the Job Corps field, on-site logistics including the management of VIPs and speakers, audio-visual technical assistance, event set-up and tear-down, and transportation logistics. Where appropriate, the COTR will route specific proposals and materials through the proper Departmental channels.

Work Area 5: Annual Report

The Job Corps Annual Report is a 60-page document that provides an overview of the program and its operations, yearly highlights, statistical information, as well as a directory and maps. The COTR will provide direction to the contractor regarding the content and the look of the report, and communication with Job Corps staff. Work on the Annual Report begins 6 months before the estimated shipment date. The contractor shall produce the creative design for the Job Corps annual report. The Job Corps National Office staff will provide the content of the report. The contractor will compile the content through communications with Job Corps staff where communications are defined as interviews, telephone conversations, e-mails and memoranda. The contractor shall produce introductory letters for the report from the Secretary of Labor and the National Director. These letters shall be submitted to the COTR for official DOL review and approval. The contractor shall update and verify all regional maps, directory information, and contractor lists. The contractor shall provide a mock-up of design and sample layouts to the COTR for approval. Contractor will proof-read and make edits to report and provide the COTR will a mock-up final draft.

The contractor will be responsible for the storage, distribution and shipment of the report to the Job Corps field. The COTR will provide a distribution list.

Work Area 6: Congressional Quarterly Report

The contractor shall use information provided by the National Office via COTR to produce a quarterly report on Program Results for Congress. The existing template for this report will be provided by the government before work under the contractor begins. The contractor will submit the report to COTR within 3 business days from date of assignment.

Work Area 7: Advisory Committee

The contractor will provide materials support for the Advisory Committee meetings at a minimum of once every quarter. This includes designing signage, nametags and table tents, for Advisory Committee meetings. The contractor will also design the format and graphics for handouts. The National Office will provide the content for handouts; handouts are typically White Papers. The contractor will also take notes during the meeting and provide a final report, on each meeting for dissemination by the National Office. Meetings are attended by up to 30 people.

Work Area 8: Quarterly Federal Managers Meeting

The contractor will provide materials support for the Federal Managers meetings at a minimum of once every quarter. This includes designing signage, nametags and table tents, for Federal Managers meetings. The contractor will also design the format and graphics for handouts. The National Office will provide the content for handouts. Meetings are attended by up to 35 people

Work Area 9: Annual Leadership Summit

The Annual Leadership, held once a year, is the largest gathering of the Job Corps community with approximately 700 in attendance including Job Corps center directors and staff, operators, and regional federal staff. The contractor will provide materials support for the Annual Conference. This includes designing signage, nametags and table tents for the Summit. The contractor will also design the format and graphics for workshop presenters to use.

Work Area 10: Outreach to Key Demographics and Populations

The contractor will assist the program in outreach to key demographics and populations. The program will review the priorities of the Administration and Department, and current trends in recruitment, enrollment, retention, and program completion, to identify these key demographics and populations.

Assistance in outreach is defined by researching and proposing methods to reach these key demographics and populations, including but not limited to, the development and distribution of population-specific messages, materials, communiqués, or online materials, or researching and developing relationships with population-specific organizations. The term organization refers to any for-profit, non-profit, or government entity. Research includes but is not limited to conducting focus groups with key demographics, examining population-specific or organizational Web sites, making initial contact with key members within an organization; and/or requesting an organization provide information on ways in which a relationship with Job Corps would assist the program in reaching the key demographic or population.

For the first year of the contract, two key demographics and populations have already been identified: Females and Latinos. The contractor will be responsible for reaching out to these populations as defined in the two paragraphs above. In addition, the contractor will be responsible for the maintenance of two specific outreach tools: a female-oriented magazine and a Spanish-language Web site.

Female-oriented magazine

The contractor will be responsible for re-designing the female-oriented magazine that is currently used by Job Corps and distributing the female-focused magazine that highlights the features of the Job Corps program that are attractive to young women. The magazine will focus on lifestyle issues, typical days of females enrolled in the program and quotes from actual students. The magazine will require an annual redesign and distribution. The contractor will be responsible for proposing new content for the magazine, and may develop the content through research to include, but not limited to, discussions and focus groups with prospective, current, and former students, an examination of current trends in female-focused media, a review of Administration, Departmental, and program goals and objectives, and guidance from the COTR.

Spanish-language Web site

The contractor will be responsible for reviewing and updating content for the Job Corps Spanish-language Web site, http://mifuturo.jobcorps.gov. This will include updating the Web site on a monthly basis to mirror the information provided on the English-language Web site. The contractor may be responsible for a graphic redesign. In redesigning the Web site, the contractor will be responsible for proposing content, and may develop the content through research to include, but not limited to, discussions and focus groups with prospective, current, and former students, an examination of current trends in Latino-focused media, a review of Administration, Departmental, and program goals and objectives, and guidance from the COTR.

Work Area 11: Guidance Counselor Direct Mail

The contractor will implement a direct mail campaign to reach all public high school guidance counselors. The contractor will draft a letter that will be sent to a list of more than 30,000 public high school guidance counselors. The contractor will write the letter, work with centers to tailor it to their center, and send the letter. The mailing will also include a recruitment brochure that will be produced in English and Spanish and a bounce-back card for guidance counselors to send back to request additional program materials and/or more information. The contractor shall create this card that will be sent back to the contractor.

Work Area 12: Outreach and Recruitment Materials

Job Corps must have a recognizable brand that generates a desired response from the program’s target audiences. For youth, the brand must be consistent and powerful. It must drive program-eligible youth to contact Job Corps and to seek enrollment information. For employers and other potential program partners eg., for-profit, non-profit, or government entities, it must instill trust in the program’s efficacy and in the skills of its graduates.

Job Corps’ national brand will be reflected in all printed and multimedia materials, as well as in all paid recruitment efforts (handled under a separate contract).

Work Area 13: Research

Job Corps’ target audience has very specific opinions about how they most like to be communicated with and educated about their options in life. The program must also make its case with parents, employers and influencers of youth e.g., grandparents, teachers, mentors, religious/community leaders. With a national branding effort of this scope, it is imperative to begin with research. This will ensure that all messages and graphics resonate with the program’s disparate audiences.

The contractor will define and conduct 12 focus groups (two each of six groups: potential students (all); potential students (female); economically disadvantaged high school graduates; parents of potential students; Latinos; and employers/influencers) to help test branding messages and design concepts. Each group will include eight to eleven participants. It is anticipated that focus groups will be conducted in month 15 of the contract.

Work Area 14: Marketing Materials

Listed below are the marketing materials that have been developed. The contractor will periodically make revisions to outreach materials and/or propose new outreach materials to be approved by the COTR. The contractor will coordinate reprints with the COTR and maintain a materials database with an accurate inventory listing and shipped date information. During the base years, the contractor will assess the need for new marketing materials based on feedback from focus groups, changing priorities of the program, quantitative data from the end-of-year survey and call volume reports supplied to the contractor by the COTR. Receiving technical direction from the COTR, the contractor shall begin development of new materials.

The contractor will provide mock-ups to the COTR, who will route all new materials through the Department of Labor’s Audio Visual Services Department for review and approval. The DOL approval process may take anywhere from one week up to one month.

Once the effort is approved and the COTR issues technical direction, the contractor will ship marketing materials to Job Corps Regional offices, Job Corps national and regional contractors, center operators, and Job Corps Centers across the country. The contractor will also be responsible for storing and shipping these materials. Approximately 2.4 million marketing pieces shall be printed and distributed per year of the contract. An average of 200,000 pieces shall be shipped each month.

The following recruitment materials have been developed and distributed nationally; either directly to potential students via the Job Corps National Call Center or through contact with an admissions counselor in the field. The Job Corps National Call Center operates twenty-four hours per day, seven days per week with bilingual (English and Spanish speaking) Information Specialists. The National Call Center provides assistance to callers referencing enrollment, students currently enrolled in Job Corps, as well as Job Corps graduates. The contractor will conduct monthly conference calls with the Call Center contractor to determine their recruitment material needs.

· Job Corps Outreach Brochure

The outreach brochure is a basic recruitment brochure in English and Spanish for use by the Job Corps National Call Center.

· Recruitment Booklet

The booklet explains Job Corps using a Q&A format and includes a pocket on the back panel to hold center-specific information sheets and other admissions information.

· Center-specific Information Sheets/Inserts

While Job Corps is a national program, most audiences know Job Corps from a very local or regional perspective. Recruitment efforts must include specific information about each center. Each center sheet includes information about program offerings, life on center, work-based learning linkages, advanced training, special center programs (e.g., solo parent, daycare, etc.) and other unique center features.

· Center-specific recruitment DVDs

A national recruitment DVD including general information about Job Corps has been developed and distributed to the Job Corps community. This DVD is well received because it allows potential students to see life on center in motion. Center-specific DVDs have been created for one of Job Corps’ six regions. Each DVD includes a 7 minute general introduction followed by 5-6 minutes of center footage. If funding allows, center-specific recruitment DVDs would be created for each of the remaining regions over the span of a couple of years. Center-specific DVDs would highlight each center’s advanced training programs and facilities; showcase each center’s unique student demographics; and provide virtual tours for potential students who do not live close enough to take an actual tour of the center.

· Recruitment Posters

It is important to place recruitment information in areas that youth frequent, particularly when it is difficult for admissions counselors to have a steady presence in those areas. The recruitment posters are distributed to One-Stop centers, community centers, libraries, appropriate businesses, public housing facilities and other places of interest to potential Job Corps students.

· Parent’s Guide

In many cases, parents or guardians play a vital role in helping young people decide whether or not to commit to Job Corps. A guide for parents and guardians of potential Job Corps students has been developed. This booklet-style guide address this audience’s most frequently asked questions about the program.

· Employer Outreach Brochure

This brochure outlines the program’s benefits to employers and includes powerful statistics and testimonial quotes from employer partners and other influencers. Federal staff, center directors, Business and Community Liaisons (BCLs) and career technical training instructors can use this piece to market the program to potential partners, as well as to local elected officials and influencers.

· CTS Posters (on-center and OA office)

Two CTS posters have been created for use on center and in OA offices that describe the support that Job Corps offers to graduating and otherwise separating students.

· BCL Postcard

The business community liaisons use this postcard when communicating with community leaders.

Work Area 15: End-of-year Survey

The contractor will design and produce an annual field survey to be administered to approximately 350 Outreach & Admissions staff, Career Transition Services staff, Center Directors, and Center Business and Community Liaisons via Web-based survey software procured by the contractor. In addition, the contractor will make follow-up phone calls to 10% of survey participants for more in-depth answers to questions. The contractor will prepare a report of all survey findings and provide it to the COTR within 4 weeks of the survey closing date.

Outreach & Admissions staff are responsible for local outreach to promote the Job Corps program to eligible youth. Outreach & Admissions Counselors review applications and supporting documentation to confirm eligibility; and conduct interviews to determine commitment and readiness for the program.

Career Transition Services staff are tasked with providing Job Corps graduates and former enrollees with placement assistance for employment, education programs and the military, as well as transitional services and follow-up support.

Center Directors are responsible for all functions of a Job Corps centers. The Center Director has oversight of all center staff, the safety and well-being of students, education and career technical training, training outcomes, budgets, and the maintenance of the facility.

Center Business and Community Liaisons provide outreach to local community partners and employers. The Business and Community Liaison also creates Work-Based-Learning opportunities for students, as well as organizing local volunteer activities in the community for students to participate in.

Work Area 16: Regional Office Support

Within the program, there are a variety of activities that are best implemented at the regional level. Because regional and center directors share a much closer relationship with local partners and a strong knowledge of the communities where they work, the contractor will be asked to work with regional directors to help achieve the marketing goals of each region. An amount determined by the COTR is allocated annually to each region to assist in region- and center-specific recruitment efforts, to provide Regional Director communications support, and to address other region- and center-specific needs will include but not be limited to:

Consistent communication with field contacts – The contractor will communicate on a bi-monthly basis with regional contacts via in-person meetings, teleconferences, electronic mail, webinars, U.S. mail, Federal Express or similar parcel service. Regional contacts include but are not limited to Outreach and Admissions counselors, center directors and staff, and Career Transition Services staff, and Regional Office staff.

Recruitment and retention support – The contractor will support recruitment and retention through a variety of efforts, including but limited to development and distribution of brochures, fliers, mass transit ads, magazines, memoranda, webinars.

Workgroup Support – The contractor will be responsible for supporting specific Regional Workgroups. Support is defined as developing materials prior to convening the workgroup, such as agendas, briefing materials, and memoranda, researching possible meeting spaces; participating in the workgroup as a content expert in media, marketing, and public-relations; providing on-site support including but not limited to, note-taking, audio-visual technical assistance, and transportation logistics; developing materials after each workgroup meeting including meeting minutes, workgroup interim reports, workgroup final reports, and communications to the National Office, Regional Office, and Job Corps field staff regarding the workgroups goals, objectives, findings and recommendations.

Workgroup support is needed throughout the year. In-person workgroup meetings will occur 1 time per every three months for each workgroup, which will require travel of at least one member of the contract staff. Teleconference meetings will occur a minimum of 8 times per year and will require attendance of at least one member of the contract staff via telephone.

C.4 Reporting Monthly Report of activities, hours expended and labor categories:

The contractor is required to submit a monthly report to the COTR and the Contracting Officer that lists the activities that the contractor performed during the previous month and the number of labor hours per labor category that were expended during the previous month. The contractor shall also list the total amount invoiced for the previous month.

SECTION D - PACKAGING AND MARKING

[For this Solicitation, there are NO clauses in this Section]

SECTION E - INSPECTION AND ACCEPTANCE

E.1 NOTICE LISTING CONTRACT CLAUSES INCORPORATED BY REFERENCE

The following contract clauses pertinent to this section are hereby incorporated by reference (by Citation Number, Title, and Date) in accordance with the clause at FAR 52.252-2 “CLAUSES INCORPORATED BY REFERENCE” in Section I of this contract. See FAR 52.252-2 for an internet address (if specified) for electronic access to the full text of a clause.

52.246-6

INSPECTION--TIME-AND-MATERIALS AND

MAY 2001

LABOR-HOUR

SECTION F - DELIVERIES OR PERFORMANCE

F.1 NOTICE LISTING CONTRACT CLAUSES INCORPORATED BY REFERENCE

The following contract clauses pertinent to this section are hereby incorporated by reference (by Citation Number, Title, and Date) in accordance with the clause at FAR 52.252-2 “CLAUSES INCORPORATED BY REFERENCE” in Section I of this contract. See FAR 52.252-2 for an internet address (if specified) for electronic access to the full text of a clause.

NUMBER

TITLE

DATE

52.242-15

STOP-WORK ORDER

AUG 1989

ALTERNATE I (APR 1984)

F.2 PERIOD OF PERFORMANCE

The period of performance shall be twelve-months from the date of contract award. Four, 12 month option periods are available for the Contracting Officer to exercise.

F.3 PLACE OF PERFORMANCE

All individuals devoted to this contract will work at the contractor’s facility.

F.4 REPORTS AND DELIVERABLES

The contractor shall be responsible for submission of reports and deliverables as described in the statement of work and other sections of the contract.

F.5 DISPOSITION OF MATERIAL

Upon termination or completion of all work under this contract, the Contractor shall prepare for shipment, deliver F0B destination, or dispose of all materials received from the Government and all residual materials produced in connection with the performance of this contract as may be directed by Contracting Officer, or as specified in other provisions of this contract. All materials produced or required to be delivered under this contract become and remain the property of the Government.

SECTION G - CONTRACT ADMINISTRATION DATA

G.1

DOLAR 2952.201-70 CONTRACTING OFFICER'S TECHNICAL REPRESENTATIVE (COTR)

(MAY 2004)

(a) (To be provided at time of award) of US Department of Labor, Office of Job Corps is hereby designated to act as contracting officer's technical representative (COTR) under this contract.

(b) The COTR is responsible, as applicable, for: receiving all deliverables; inspecting and accepting the supplies or services provided hereunder in accordance with the terms and conditions of this contract; providing direction to the contractor which clarifies the contract effort, fills in details or otherwise serves to accomplish the contractual scope of work; evaluating performance; and certifying all invoices/vouchers for acceptance of the supplies or services furnished for payment.

(c) The COTR does NOT have the authority to alter the contractor's obligations under the contract, and/or modify any of the expressed terms, conditions, specifications, or cost of the agreement. If, as a result of technical discussions, it is desirable to alter/change contractual obligations or the scope of work, the Contracting Officer must issue such changes.

G.2 SUBMISSION OF INVOICES

G.2.a.

Designated Billing Office:

The Contractor shall submit all invoices, one (1) original and a copy with the contract number to:

1.

Original copy of all invoices to:

OASAM BRANCH OF INVOICE PAYMENT

Contract Number: _______________ U.S. Department of Labor 200 Constitution Avenue, NW Room S-5526 Washington, D.C. 20210-0001

3.

One copy of the invoice to COTR: (To be provided at time of submission for payment) with the contract number, preferably in electronic format. The invoice copy sent to the COTR must include all documentation of expenses, including pay stubs or pay roll records, receipts for ODCs and documented invoices for the subcontractors.

G.2.b.

Supplemental Invoicing Requirements

In addition to the item required in the Section I clause FAR 52.232-25, a proper invoice must also include the following minimum additional information and/or attached documentation:

(1) Separate and distinct invoice number;

(2) Total charges for the billing period;

(3) Name and hours of effort expended by each individual during the billing period;

(4) All dates upon which services were rendered;

(5) Cumulative expenditures through the billing period; and

(6) A statement signed by the responsible official of the concern substantially similar if not identical to the following:

I certify that the services identified in this invoice have been performed in accordance with the contract and those personnel, labor hours, and/or other costs are true, correct, and have not been previously billed.

Contractor’s Name and Signature c.

Interest on Overdue Payments

The Prompt Payment Act, Public Law 97-177 (96 Stat. 85, 31 U.S.C. 1801) is applicable to payments under this contract and requires the payment to contractors of interest on overdue payments and improperly taken discounts.

d. Invoicing

The contractor shall bill the Government in arrears for work performed under the contract at intervals of no more than every other week. Invoices shall be submitted concurrently to the payment office and the COTR.

G.3 CONTRACT NUMBER IDENTIFICATION

The Contractor agrees to utilize the number of this contract on all correspondence, communications, reports, vouchers and such other data concerning this contract or delivered hereunder.

G.4 SUBMISSION OF CORRESPONDENCE

All correspondence relating to contractual aspects shall be directed to the OASAM, Office of Procurement Services to the attention of the Contract Specialist.

G.5 NEWS RELEASES TC "H.25

NEWS RELEASES" \f C \l "2" News releases pertaining to this contract shall not be made by the Contractor without prior written approval of the Contracting Officer or his/her designee. A minimum of 48 hours notice is required to respond to the Contractor’s request for approval to release contract-related information to the news media. The Contractor’s request shall contain a copy of the specific information that the Contractor is requesting approval to release and a description of the form of release intended.

SECTION H - SPECIAL CONTRACT REQUIREMENTS

H.1 TYPE OF CONTRACT TC "H.1

TYPE OF CONTRACT" \f C \l "2" This is a Time and Materials contract that shall include a combination of fixed labor rates, materials and other direct costs.

H.2 STANDARDS OF CONDUCT AND RESTRICTIONS TC "H.4

STANDARDS OF CONDUCT AND RESTRICTIONS" \f C \l "2" The Contractor shall adhere to the same professional and ethical standards of conduct required of government personnel. The Contractor shall not:

a) Discuss with unauthorized persons any information obtained in the performance of work under this contract;

b) Conduct business, other than that which is covered by this contract, during periods paid by the government;

c) Conduct business not directly related to this contract on government premises;

d) Use computer systems and/or other government facilities for company or personal business; or

e) Recruit on government premises or otherwise act to disrupt official government business.

H.3 GOVERNMENT OBSERVATIONS TC "H.18

GOVERNMENT OBSERVATIONS" \f C \l "2" Government safety officials and other agency officials reserve the right to conduct unannounced surveys and inspections of operations and facilities. Other government personnel, such as Inspector General staff, are authorized to observe Contractor performance and records. In addition, the government may use other Contractor personnel to provide it with various forms of service, such as audits or customer surveys. These personnel will not interfere with the Contractor’s performance, and the Contractor shall provide all such personnel with their full cooperation. All comments concerning the Contractor’s operations will be provided to the COTR as well as the Contracting Officer. Findings from any audit, report, survey, etc. may be provided to the Contracting Officer.

H.4 DISCLOSURE OF INFORMATION TC "H.21

DISCLOSURE OF INFORMATION" \f C \l "2" Any information gathered by the Contractor in the course of performing this contract shall be used only for the purpose of carrying out this contract. Furthermore, no article, book, pamphlet, recording, broadcast, speech, television appearance, film, or photograph concerning any aspect of work performed under this contract shall be published or disseminated through any media to the public or any third party without the prior written authorization from the government. These obligations do not cease upon expiration or termination of this contract. The Contractor shall include the substance of this provision in all contracts for employment and subcontracting work performed under this contract. The Contractor shall require all employees to sign non-disclosure agreements in compliance with this requirement.

In performance of this contract, the Contractor agrees to assume responsibility for protecting the confidentiality of government information and for ensuring that all work is performed under the supervision of the Contractor or the Contractor’s responsible employees. The Contractor shall keep confidential information provided by inquirers consistent with Federal law, primarily the Privacy Act of 1974 and the Freedom of Information Act and their amendments.

Each employee of the Contractor, to whom information may be made available or disclosed, shall be notified in writing by the Contractor that information disclosed to such employee can be used only for a purpose and to the extent authorized herein. Use of such information for a purpose or to an extent unauthorized herein may subject the offender to criminal sanctions imposed by 18 United States Code (U.S.C.) 641. The law provides, in pertinent part, that whoever knowingly converts to their use or the use of another, or without authority sells, conveys, or disposes of any record of the United States or whoever receives the same with intent to convert it to their use or gain, knowing it to have been converted, shall be guilty of a crime punishable by a fine of up to $10,000, or imprisonment up to 10 years, or both.

The limitations noted in the preceding paragraphs do not apply to information, which has been made public by the government. Further, this provision does not preclude the use of any information independently acquired by the Contractor without such limitations or prohibit an agreement, at no cost to the government, between the Contractor and the information owner, which provides for greater rights to the Contractor.

H.5 HOLD HARMLESS AND INDEMNIFICATION AGREEMENT TC "H.23

HOLD HARMLESS AND INDEMNIFICATION AGREEMENT" \f C \l "2" The Contractor shall save and hold harmless and indemnify the government against any and all liability, claims, and costs of whatever kind and nature for injury to or death of any person or persons, and for loss, destruction, or damage to any property (including electronic storage areas), occurring in connection with or in any way incident to or arising out of the occupancy, use, service, operations, or performance of work under the terms of this contract, resulting in whole or in part from the willful, negligent, or careless acts or omissions of the Contractor, its subcontractors, or any employee, agent or representative of the Contractor or its subcontractors.

H.6 OWNERSHIP OF DATA TC "H.24

OWNERSHIP OF DATA" \f C \l "2" During the course of this contract, the Contractor may create or maintain data, including various forms of media for the Office of Job Corps. The Contractor may capture and store certain data/media in Contractor-provided and/or government-provided databases. All of this information is the property of the government, (see FAR52.227-14, Rights in Data – General which is incorporated by reference into this contract). Upon termination of this contract, all information resources developed in support of the work, including any databases and associated formats and call tools, shall be turned over to the government in its entirety. Should the contract terminate for any reason, the Contractor shall arrange for the timely transfer of such data records to the Government. The Contractor may not keep any information resources or paper or electronic copies of information, without the express written consent of the Contracting Officer.

H.7 PRINTING

The contractor shall not engage in, nor subcontract for, any printing (as that term is defined in Title 1 of the Government Printing and Binding Regulations in effect on the effective date of this contract) in connection with the performance of work under this contract: provided, however, that performance of a requirement under this contract involving the reproduction of less than 5,000 production units of any one page or less than 25,000 production units in the aggregate of multiple pages, will not be deemed to be printing. A production unit is defined as one sheet, size 8 by 11 inches, one side only, and one color.

H.8 KEY PERSONNEL

The personnel specified below are considered to be essential to the work being performed hereunder. Prior to diverting any of the specified individuals to other programs, the Contractor shall notify the Contracting Officer reasonably in advance and shall submit justification (including proposed substitutions) in sufficient detail to permit evaluation of the impact on the program. No diversion shall be made by the Contractor without the written consent of the Contracting Officer; provided, that the Contracting Officer may ratify in writing such diversion and such ratification shall constitute the consent of the Contracting Officer required by this clause. The key personnel positions may be amended from time to time during the course of the contract to either add or delete personnel, as appropriate.

For the purpose of this contract, the key personnel positions are identified below as:

- Project Director

- Project Manager

- Account Supervisor

- Art Director

The contractor shall be required to provide the necessary personnel to accomplish each task listed in the Statement of Work.

H.9 FEDERAL REPORTS

In the event that it subsequently becomes a contractual requirement to collect or record information calling for answers to identical questions from 10 or more persons other than Federal employees, or for information from Federal employees which is to be used for statistical compilations of general public interest, the Paperwork Reduction Act of 1980 and 5 CFR 1320 shall apply to this contract. No plan, questionnaire, interview guide or similar device for collecting formation (whether repetitive or single-time) may be used without first obtaining clearance from the Office of Management and Budget (OMB).

The authority to expend funds and to proceed with the collection of data shall be issued in writing by the Contracting Officer.

H.10 PUBLICATION OF MATERIALS

The Contractor shall receive permission from the Contracting Officer prior to publishing any work performed under this contract. Further, the Contractor shall acknowledge the support of the Department of Labor whenever publicizing any work performed under this contract. To implement the foregoing, the Contractor shall include in any publication resulting from work performed under this contract, an acknowledgement substantially the same as follows:

"This project has been funded, either wholly or in part, with Federal funds from the Department of Labor, Office of Job Corps under Contract Number _____TBD________ the contents of this publication do not necessarily reflect the views or policies of the Department of Labor, nor does mention of trade names, commercial products, or organizations imply endorsement of same by the U.S. Government."

H.11 CONTRACT PHASE-OUT PROCEDURES TC "H.20

CONTRACT PHASE-OUT PROCEDURES" \f C \l "2" At the conclusion of contract, the government may require the Contractor to participate in a contract phase out process. If the government chooses to do this, the following procedures will be followed:

· After the government’s selection of a successor Contractor, but prior to the end of the expiring contract, the current Contractor and the successor Contractor will jointly prepare a mutually agreeable detailed plan for the transition to the successor Contractor. The current Contractor agrees to provide, if required in writing by the government, transitional services for a period of up to ninety (90) days after the expiration of the contract at the then current contract prices. Continuity for all operations required under this contract award shall be maintained during that period.

H.12 POSITION QUALIFICATIONS AND TIME REQUIREMENTS

The Project Director must have a bachelor’s degree and experience overseeing a project of this scope and a minimum of fifteen years of experience in the area of communications, marketing and/or related field. The Project Director shall work on a part time basis (940 hours per year of the contract).

The Project Manager must have a bachelor’s degree and experience managing a project of this scope and a minimum of ten years of experience in the area of communications, marketing and/or related field. The Project Manager shall work on a full time basis (1880 hours per year of the contract).

The Account Supervisor must have a bachelor’s degree and at experience supervising a project of this scope, and a minimum of five years of experience in the area of communications, marketing and/or related field. The Account Supervisor shall work on a full time basis (1880 hours per year of the contract).

The Art Director must have a bachelor’s…

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