Past_Performance_Questionnaire_-_Attachment_7.pdf

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RFP DJJA-15-RFP-0889

Past Performance Reference Questionnaire

Item Requested Information Information Provided by Reference

A. Contractor Name

Contractor Address

B. Agency Contract / Order Number

Prime/Subcontractor [ ] Prime [ ] Subcontractor

If Subcontractor, Prime Contractor Name

C. Contract / Order Type [ ] Competitive [ ] Sole Source

[ ] IDIQ [ ] Requirements [ ] Other

[ ] Fixed Price or Fixed Unit Price [ ] Cost Reimbursement

D. Brief Description of Work (Attach add’l pages a necessary)

E. Reference Organization/Agency Name

F. Services Geographic Area [ ] Local [ ] County [ ] State [ ] National

G. Reference Giver Name

Title

Address

Telephone

Email Address

H. Reference Questions See Attached Table

I. Comments Attach Additional Pages as Necessary

J. DOJ Reference Taker Name

Contact Date if taken by phone

Item How would you rate the….? Rating Comments

1. Quality & timeliness of the Contractor’s work with regard to:

a. Its ability to adhere to delivery schedules? 0

b. Its timeliness in submitting required reports and documentation?

c. Its ability to plan and execute the work? 0

2. The Contractor’s ability to estimate costs accurately and to stay within budget with regard to:

a. Its ability to control costs? 0

3. The Contractor’s business behavior and commitment to customer satisfaction with regard to:

a. Its response to technical directions, contract change orders, etc.?

b. Its response to concerns raised by the Government during contract performance evaluations?

c. Its effectiveness in interfacing with Government staff?

d. Its behavior towards customers (i.e., reasonable and business like).

4. The Contractor’s technical and management capabilities with regard to its:

a. ability to identify and solve technical problems effectively and expeditiously?

b. Its ability to provide an appropriate level of effort and labor mix for the tasks

c. ability to understand the business requirements of your organization and to integrate them with the technical requirements?

d. ability to provide and retain technically qualified and certified staff initially and throughout the life of the contract?

e. ability to provide properly cleared personnel initially and during the life of the contract?

f. effectiveness in managing its subcontractors?

Average Rating 0.00

Rating Scale – Past Performance

Rating

Definition Numerical

Adjectival

Exceptional

The Contractor performed extremely well. The Contractor’s performance exceeded contractual requirements and customer expectations.

Very Good

The Contractor performed very well; however, some problem areas affected performance. The Contractor’s performance exceeded some contract requirements and customer expectations while meeting the remaining contract requirements and customer expectations.

Good

The Contractor performed well, but only under close customer supervision. The Contractor’s performance generally met contract requirements and customer expectations.

Marginal

The Contractor performed at minimum level of quality and required close customer supervision. The Contractor’s performance met some of the contract requirements and customer expectations, but did not meet other contract requirements or customer expectations.

Poor

The Contractor consistently failed to perform.