Statement_of_Work_Wellness_Program_Counselor_Solicitation_DJA-16-AHDQ-R-0006.pdf

Statement of Work: Wellness Program Counselor

1. Background Information

The mission of the Wellness Program, Human Resources Operations Division (HROD), Human Resources and

Professional Development (HRPD) directorate, Bureau of Alcohol, Tobacco, Firearms and Explosives (ATF), is to provide employees with information, resources, education, and tools to help stem and prevent the impact of law enforcement-related, occupational stressors, which potentially affect all of ATF’s employees. In addition, Wellness Program personnel implement mental, emotional, physical, and psychological wellness best practices to help promote greater employee job satisfaction, professional growth and development, and productivity.

Specifically, Wellness Program staff members have the below responsibilities:

Guiding and coordinating with other internal wellness providers, the Bureau’s wellness strategy for meeting and ensuring the wellness needs of ATF employees;

Formulating, coordinating, and implementing wellness policies, programs, and procedures;

Providing preventive, wellness-related information via regular public service announcements (PSAs), which encourage employees to care for their wellness needs with the most up-to-date information, resources, tools, and services;

Facilitating, developing, and delivering law enforcement (LE), preventive wellness education and training, which addresses and reduces known LE risks for stress, cumulative stress, critical incident stress (CIS), Post

Traumatic Stress Disorder (PTSD), trauma, depression, anxiety, other co-occurring disorders, and suicide;

in doing so, applying the Substance Abuse Mental Health Services Administration’s (SAMHSA) trauma-informed guidelines, while promoting resiliency best practices and techniques;

Surveying the physical health and mental wellness needs of the workforce;

Making suicide prevention education, awareness, and resources available to all Bureau employees; and, Referring, guiding, matching employees, and facilitating liaison with the appropriate wellness information and services including, but not limited to: Ombudsman, Equal Employment Opportunity (EEO), Employee

Assistance Program (EAP), Health Improvement Program (HIP), Peer Responder Program (PRP), and

Chaplain Program.

2. Objective

The primary objective of this contract is to recruit an expert Wellness Counselor/Consultant who provides, on a part-time basis, expert, professional, LE-related, wellness prevention training, counseling/consulting advice, program guidance, and wellness support services to help develop, improve, and increase the maturity of the

ATF Wellness Program. This type of professional, clinical support will help HROD mitigate and prevent the stress/trauma impact of LE occupational stressors, while increasing protective factors and resiliency.

As a subject matter expert (SME) in police/LE psychology, LE-related stress, critical incident stress management (CISM), PTSD, trauma, and resiliency, the contractor will plan, recommend, and implement strategic and operational strategies for meeting and improving the wellness needs of the ATF workforce. The contractor will design, develop, and deliver training modules that are consistent with LE best practices for raising awareness and providing preventive education about LE-related stressors, cumulative LE stress, critical incident stress (CIS), Post Traumatic Stress Disorder (PTSD), trauma, anxiety, depression, other co-occurring disorders, and suicide with the ultimate goal of reducing LE risk factors and promoting protective wellness factors. The contractor will brief regularly ATF executive leadership, managers, and employees about ATF

Wellness Program progress and needs, and will provide expert consultative advice and guidance to ATF executives and managers, when requested, on methods and practices for improving individual, organizational, and family wellness.

3. Tasks. The contractor shall perform the following tasks:

A. Research, Evaluate, and Recommend External Wellness Resources

A.1. Research, stay abreast of, evaluate, and recommend external resources and organizations, to augment

ATF’s internal support resources (e.g., Safe Call Now, Badge of Life, In Harm’s Way); these organizations apply wellness best practices and offer education, counseling, and treatment at little or no cost to ATF.

A.2. Recommend, guide, and brief ATF executives, managers, and employees about these external resources.

B. Facilitate Wellness Collaboration/Strategic Coordination

B.1. Design and develop meeting agendas and attend, facilitate, support, participate, and lead bi-monthly ATF

Wellness Steering Board (WSB) meetings sponsored by the ATF Wellness Program.

B.2. Design and develop meeting agendas and attend, facilitate, support, participate, and lead bi-annual

Department of Justice (DOJ) Interagency Wellness Forum (IWF) meetings sponsored by the ATF

Wellness Program.

B.3. Develop and deliver WSB and IWF bi-annual presentations, up to 2-hours in length, which advise, promote, and educate the participants about LE wellness and resiliency best practices.

C. Conduct Suicide Prevention Awareness and Education C.1. Support ATF’s suicide prevention (SP) program efforts with expert program development support, advice, and guidance.

C.2. Conduct briefings and deliver presentations, upon request, for Headquarters and field division meetings, conferences, and town hall meetings. Gatherings may include ATF Senior Leadership Team (SLT) meetings; executive and field division town hall meetings; special agent in charge (SAC)/resident agent in chart (RAC) conferences and meetings; and ATF directorate conferences and meetings.

C.3. Design, develop, recommend, and conduct in-person educational seminars and recommend on-line webinars and seminars.

C.4. Prepare, publish, and review Wellness Program Inside ATF articles addressing suicide prevention topics.

C.5. Prepare, publish, and review suicide prevention public service announcements (PSAs) for posting to

ATF’s internal portal and broadcast announcements.

D. Design, Develop, and Deliver Wellness Training and Education

D.1. Develop and deliver in-person, wellness training and education modules up to 4 hours in length for LE and

LE-support employees to raise awareness, mitigate, and prevent the full range of occupational stressors, including stress, LE-related stress, CIS, trauma, PTSD, anxiety, depression, suicide, and other co-occurring disorders and issues.

D.2. For the design and delivery of the wellness modules, the contractor will use, apply, and incorporate

SAMHSA’s trauma-informed approach, thus maintaining an awareness of potential audience stress and trauma reactions/triggers and how best to reduce them and return participants to homeostasis. The contractor will also incorporate and demonstrate resiliency best practices and techniques such as mindfulness breathing and meditation, and other recovery and coping strategies.

D.3. The training content will align with the most current LE-related stress and trauma research findings offered by such organizations as the International Association of Chiefs of Police (IACP), the

International Critical Incident Stress Foundation (ICISF), Badge of Life, and In Harm’s Way.

D.4. The contractor will deliver up to six, 3-hour, wellness training modules annually for new criminal investigators/special agents (SAs); up to four, 3-hour, wellness training modules for new industry operations investigators (IOI); and, up to four, 1-hour, wellness modules for “New Leadership Skills” for new supervisors’ training (which consist of SAs, IOIs, and other administrative support staff). These training sessions will be delivered in Glynco, GA, and Washington, DC, locations.

D.5. On a quarterly basis, design and deliver, 1-hour employee wellness brown bag sessions to be delivered in

ATF Headquarters for a mixed audience of SAs, IOIs, and administrative support staff. These sessions will promote awareness about LE-related occupational stressors such as stress, vicarious (secondary and tertiary) stress, CIS, cumulative LE stress, trauma, PTSD and other co-occurring disorders and illnesses.

These sessions will also promote current best practices for mindful coping, resiliency, and wellness self-care, which counter and/or replace negative, maladaptive coping strategies. The contractor shall coordinate technical support with ATF providers in the Office of Science and Technology and the Office of Public and Governmental Affairs.

D.5. On an as needed basis, design, facilitate, and deliver wellness-related workshops which meet and are tailored to the individual needs of the requester. Use SAMHSA’s trauma-informed approach to coach trauma awareness and to facilitate improvement of the requester’s business practices.

D.6. To augment wellness training modules, the contractor will, on occasion, design and develop learning videos of short duration (not longer than 10 minutes) that cover LE-related stress, cumulative stress, trauma, PTSD, and other co-occurring disorders and illnesses.

E. Advise and Guide Wellness Program Manager and HRPD Throughout All Wellness Program Phases:

Planning, Development, Implementation, and Evaluation

E.1. Advise, guide, and consult with the Wellness Program Manager throughout all program phases including planning, development, implementation, and evaluation. In addition, for all phases, recommend wellness program improvements and best practices to the Director, Deputy Director, Assistant Director

(AD/HRPD)/Deputy Assistant Director (DAD/HRPD), Senior Leadership Team (SLT, all ADs), Chief, HROD, Deputy Chief, HROD, Wellness Coordinator. Upon request by the Contracting Officer or his/her representative, the contractor shall review, evaluate, and comment on written plans, meeting minutes, and meeting summaries.

E.2. As an expert consultant, participate in, facilitate, and lead Wellness Program-related discussions/briefing/meetings with HROD/HRPD and the Senior Leadership Team (SLT) regarding wellness program best practices and processes.

E.3. Assist the ATF Wellness Program Manager in developing annual surveys, evaluating the survey data, and recommending wellness strategies for meeting employee needs.

E.4. Participate with the Chief and Deputy Chief, HROD, and the Wellness Coordinator, in setting Wellness

Program priorities and developing plans to meet needs.

E.5. Respond verbally and in writing to ATF employee inquiries, DOJ/ATF wellness data calls, and ATF

Executive Secretariat inquiries regarding Wellness Program activities, strategies, and projects.

F. Provide Wellness-Related Consultative Advice, Guidance, and Recommendations to HRPD

Employees, as Well as Other ATF Directorates

F.1. The Contractor shall provide professional consultative advice and guidance to other HRPD professional employees, as well as to employees in other directorates, especially when their respective programs and business processes have an impact on the well-being of ATF employees and when they need feedback on

LE-related wellness best practices. For example, the Contractor shall evaluate, comment, and recommend improvements to policies, processes and procedures of the Professional Review Board (PRB), Victim

Witness Assistance Program (VWAP), PRP, Chaplain, Ombudsman, and EEO programs.

4. Personnel Qualifications. Offerors shall propose one Wellness Counselor for this contract. A resume for the proposed individual will be included in the offer and must demonstrate that the candidate possesses the required skills, education, experience, and accomplishments, as follows:

A. A subject matter expert in the LE/police psychology, critical incident stress management (CISM), individual and family wellness, trauma and resiliency, wellness program management, and SAMHSA trauma-informed approach implementation, as well as education/counseling psychology bodies of knowledge.

B. Knowledge, experience, education, and demonstrated accomplishments developing and delivering training programs designed to address, reduce, stem, and prevent police/LE- related, occupational stress injuries such as stress, cumulative stress, LE stress, CIS, trauma, PTSD, depression, anxiety, and other co-occurring psychological disorders and illnesses.

C. Knowledge, experience, education, and demonstrated accomplishments designing, formulating, guiding, implementing, and evaluating Federal-level wellness programs focusing on the prevention, mitigation, and treatment of individuals, teams, and organizations.

D. Knowledge, experience, and education in making diagnostic evaluations for treatment of PTSD, trauma, depression, anxiety, addiction and chemical dependency, stress, LE stress, CIS, and cumulative stress in response to both developmental and environmental issues and challenges.

E. A current doctoral candidate or possess doctoral degree in Counseling or Psychology Education; for e.g., PsyD, PhD, or EdD.

F. Knowledge, experience, and proven accomplishments developing, guiding, improving, evaluating, and implementing Federal, LE-related wellness programs.

G. Knowledge, experience, and demonstrated accomplishments in providing individual and group crisis intervention and consultation to LE executives, personnel, emergency personnel, Federal, state and local law enforcement agencies, and private organizations.