RFP D12PS00041 - page 10 as REVISED with Amendment 0002.pdf

RFP D12PS00041

REVISED with Amendment 0002 02/19/2012

Robust and rapid search (full text) capability to enable end‐user and forensic search across all data, including active and archived files

Instant Messaging

Desktop video conferencing

Collaboration Services, including web‐based tools and services that enable employees to share documents and other information using collaborative team sites

Compliance with security and regulatory requirements defined by OMB mandate, the Federal Information Security Management Act (FISMA), and enhanced DOI‐specific security requirements among others

4.1.1 Mobile Device Support

The use of mobile devices to access email and collaboration services is a fundamental enhancement to employee productivity. DOI currently has an installed base of approximately 12,500 Blackberry devices that must be supported. DOI’s objectives in obtaining cloud‐based email and collaboration services include continued support for BlackBerry and other mobile devices that use ActiveSync (or similar) “push” technology, such as the Apple iPad. Support for other devices is desirable but support for Blackberry and iPhone/iPad are primary objectives.

Interior employs FiberLink’s cloud‐based MaaS360 Mobile Device Management solution for managing devices other than the BlackBerry. As is the case for email services generally, Interior’s objective is to obtain mobile device connectivity solutions from the Offeror, replacing on‐premise systems.

4.1.2 Collaborative Tools

Interior’s objectives include obtaining robust web‐based, cloud‐based collaborative services and capabilities (such as instant messaging, soft phone integration, on‐line meetings, shared workspace, social media, video chat, groupware, workgroup support systems, etc.) to replace, augment, or compliment DOI’s current capabilities and enhance DOI staff productivity.

4.1.3 Email Journaling Services

DOI long‐term objectives include obtaining a systematic archiving service that reduces storage costs as well as saves and protects the data contained in email messages in a separate immutable data store, with both messages and metadata indexed based upon keywords and message attributes for a deterministic period of time (potentially indefinitely) so that it can be retrieved quickly at a later date by an e‐Discovery Service. Such services are not in scope of the CECS procurement. However, the government’s objectives do include obtaining cloud‐based email services that support journaling to such a solution. Such journaling is typically performed using standard SMTP services, for instance.

4.1.4 Email Hygiene

Interior requires the ability to manage spam, phishing scams, viruses, malware, and other nuisances associated with modern email delivery. An objective of this solicitation is to obtain