CTR077671_A.W._Holdings__LLC_dba_Benchmark_Human_Services_Behavioral_Supported_Group_Home_Services_A1.pdf
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- Attached to
- Master Agreement AZ|CTR077671
- Contract number
- CTR077671
- Issued by
- Arizona
About this file
This document is a Contract Amendment issued by the Arizona Department of Economic Security (DES), modifying Contract Number CTR077671 with A.W. Holdings, LLC, doing business as Benchmark Human Services. The amendment specifically addresses changes to the incident reporting requirements for Behavioral Supported Group Home Services.
The amendment updates Section 7.1 of the original contract, detailing new incident reporting protocols for the contractor. Key requirements include submitting incident reports as defined in various medical policy manuals, immediately reporting sentinel events to the Division at specified phone numbers, and submitting these reports via the AHCCCS QM Portal within one business day of occurrence. The amendment provides multiple reference links for AHCCCS QM Portal access, user guides, and related documentation. All other contract terms and conditions remain unchanged, and the amendment will be executed through electronic approval in the APP system.
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Other files
| File | Type | Posted |
|---|---|---|
| CTR077671_Contract_Documents.pdf | ||
| 2026-07-01_COI.pdf | ||
| CTR077671_Pricing.xlsx | XLSX spreadsheet |
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Text version
CONTRACT AMENDMENT
Arizona Department of Economic Security
1789 W Jefferson Street, Mail Drop 1541, Phoenix, AZ 85007
CONTRACT NUMBER: AMENDMENT NUMBER:
CTR077671 One (1)
DESCRIPTION/ LABEL: Behavioral Supported Group Home Services
CONTRACTOR NAME: A.W. Holdings, LLC dba Benchmark Human Services
THE ABOVE REFERENCED CONTRACT IS HEREBY MODIFIED AS FOLLOWS:
In accordance with the Uniform Terms and Conditions, Section 5, Contract Changes, the Scope of Work, Section 7.1 Incident Reports is hereby removed in its entirety and replaced as follows:
7.1 Incident Reporting Requirements
The Contractor Shall:
7.1.1 Submit Incident Reports as defined in the DDD’s Medical Policy Manual 961, DDD Provider Manual
Chapter 70, and AHCCCS Medical Policy Manual – Chapter 961, as may be amended.
Division Medical Policy Manual 961 Division Provider Manual Chapter 70
AHCCCS AMPM 961
7.1.1.1 Sentinel Events must be reported to the Division immediately at 602-375-1403 or 1-855-
375-1403 (phone lines are available 24 hours a day, weekdays, weekends, and holidays) and must then be submitted via the AHCCCS QM Portal within one (1) business day of the occurrence of the event.
AHCCCS QM Portal Migration User Guide
7.1.1.2 The AHCCCS QM Portal can be accessed through the following links:
AHCCCS QM Portal login page AHCCCS QM Portal FAQ page
7.1.1.3 AHCCS QM Portal User Guides can be found at the links below:
AHCCCS PROVIDER USER GUIDE
AHCCCS IAD Submit User Guide AHCCCS Return IAD User Guide AHCCCS Approve IAD User Guide
ALL OTHER REQUIREMENTS, SPECIFICATIONS, AND TERMS AND CONDITIONS REMAIN UNCHANGED
ACKNOWLEDGEMENT AND AUTHORIZATION
This Amendment shall be fully executed by means of electronic approval in APP.
https://des.az.gov/sites/default/files/media/Division_Medical_Policy_Manual_961_Incident_Accident_and_Death_Reporting.pdf?time=1761096186787 https://des.az.gov/sites/default/files/media/DDD_Provider_Policy_Manual_Chapter_70_Qualified_Vendor_Incident_Reporting.pdf?time=1717792726488 https://www.azahcccs.gov/shared/Downloads/MedicalPolicyManual/900/961.pdf https://docs.google.com/document/d/17V9leTt-Mf9lPUSaOFTqQRz_7jGNutPfKi4m9WcQ6IA/edit?tab=t.0#heading=h.arsfm1vhtwua https://docs.google.com/document/d/17V9leTt-Mf9lPUSaOFTqQRz_7jGNutPfKi4m9WcQ6IA/edit?tab=t.0#heading=h.arsfm1vhtwua https://qmportal.azahcccs.gov/Account/Login.aspx https://qmportal.azahcccs.gov/Account/Login.aspx https://qmportal.azahcccs.gov/Account/Login.aspx https://qmportal.azahcccs.gov/Account/FAQ.aspx https://qmportal.azahcccs.gov/UserGuides/QuickStart_RegistrationAccountMgmt_Provider.pdf https://qmportal.azahcccs.gov/UserGuides/QuickStart_IAD_Report_Submit.pdf https://qmportal.azahcccs.gov/UserGuides/QuickStart_IAD_Report_Return.pdf https://qmportal.azahcccs.gov/UserGuides/QuickStart_IAD_Report_Return.pdf https://qmportal.azahcccs.gov/UserGuides/QuickStart_IAD_Report_Approve.pdf
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