CTR077501_Contract_Amendment_1.pdf

ARIZONA DEPARTMENT OF TRANSPORTATION

1655 W. Jackson Street, MD 100P

Phoenix, AZ 85007

Contract Amendment Summary CONTRACTOR: Tierra Right of Way Service Ltd AMENDMENT NO.: 1 DESCRIPTION: Acquisition and Relocation Services On Call

Rev. 03/2025

Pursuant to the Uniform Terms and Conditions, Section 5, Contract Changes, the above referenced contract is amended. Summary of changes is as follows:

1. The following person is hereby added as a Key personnel:

Karen Barnabas, Administrative Support Personnel

2. All other terms, conditions and provisions of this contract remain unchanged.

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EDUCATION

• B.S., Accounting, University of

Maryland College Park, 1993

RELEVANT EXPERIENCE

• 2025–Present, Project

Coordinator, Tierra Right of Way Services, Ltd., Phoenix, Arizona

• 2008–2025, Home Manager, Phoenix, Arizona

• 2002–2007, Consulting/Project Manager, Affiliated Computer Services, Phoenix, Arizona

• 2001, BPO Consulting Manager, Arthur Andersen, LLP, Baltimore, Maryland

• 1999–2000, BPO Senior Consultant, Arthur Andersen, LLP, Phoenix, Arizona

• 1999, BPO Staff Consultant, Arthur Andersen, LLP, Phoenix, Arizona

• 1997–1998, Senior Project Accountant, Kimley-Horn and Associates, Inc., Phoenix, Arizona

KAREN BARNABAS

Project Coordinator

Qualifications Karen Barnabas is a results-oriented professional with proven business operations, finance and accounting, project management, and business process outsource (BPO) improvement skills. She spent nine years as a business consulting professional and successfully performed diagnostic assessments and reengineered critical business processes for large corporate clients. Her skills include financial and cost analysis, interfacing with internal and external project stakeholders, client invoicing and billing, developing quality assurance tracking tools and productivity reports, and developing service level agreements (SLAs), statements of work (SOWs), and standard operating procedures. At Tierra, Ms. Barnabas is responsible for monitoring the progress of right of way project activities and assessing and managing budgets and process workflows to ensure all phases of project activities stay on track and in line with client expectations.

Select Experience Details Domestic Manager, Phoenix, Arizona, 2008–2025 Designed and managed a custom backyard and home addition project. Worked with architect and general contractors, including City of Phoenix inspectors, through construction to completion. Kept project on schedule and on budget. (Individual Experience)

Project/Consulting Manager, Phoenix, Arizona, 2002–2007 Clients: For-profit universities and colleges Designed and implemented BPO for colleges and universities managing Department of Education Title IV student financial aid funding. Adhered to industry best practices for information technology and data outsourcing services. Developed multiyear pricing models, return on investment, SLAs, and SOWs. Evaluated existing client processes by performing operational assessments, functional gap analysis, and quantitative and financial analysis.

(Individual Experience)

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Consulting Manager, Baltimore, Maryland, and Vienna, Virginia, 2001 Clients: Baltimore Housing Authority and Sunrise Assisted Living Established a shared services center (SCS) BPO solution in the eastern region. Performed finance and accounting operational review and presented process improvement recommendations to the board of directors. Assisted with sales proposals for business development team and the preparation of SLAs for senior management and regional partners. Determined project scope requirements, budgeted costs, and staffing requirements.

(Individual Experience)

Senior Consultant, Phoenix, Arizona, 1999–2000 Client: Apollo Group, Inc. University of Phoenix Integrated client into SCS BPO operations. Reengineered for-profit university student loan services and accounts management process. Developed quality assurance tracking tools and operational productivity reports. Developed quality assurance policy and procedure manuals for client operations. Assisted IT developers technology interface specifications and managed the beta and final testing of end-user applications. (Individual Experience)

Staff Consultant, Phoenix, Arizona, 1999 Client: Apollo Financial Services, University of Phoenix Conducted a Department of Education (DOE) compliance audit. Participated in hiring 30+ associates for a Title IV student financial aid audit. Conducted audit training sessions in large groups, consisting of 80+ associates.

(Individual Experience)

Senior Project Accountant, Phoenix, Arizona, 1997–1998 Client: ADOT Prepared estimate-to-completion report for project costs and expenses, analyzed project spending profiles and monitored expenditure rates against contract funding limits. Developed models to determine profitability for fixed prices and cost-plus contracts and performed a variety of ad-hoc analytical projects. Designed and created an automated electronic version of the project master form which significantly improved the speed and efficiency for new project setup. (Individual Experience)

Barnabas