CTR075669_Contract_Document.pdf
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- AZ|CTR075669
- Contract number
- CTR075669
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- Arizona
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This is a direct contract between the Arizona Department of Economic Security (ADES) and Mon Ami Cleaning Services AZ LLC, specifically for emergent cleaning services within the Division of Adult Aging Services (DAAS) Adult Protective Services (APS) Care Coordination Program. The contract number is CTR075669 and involves providing cleaning services for vulnerable adults in Arizona, with the contract signed by Nathanael Hudson from ADES and Miriam Guevara from Mon Ami Cleaning Services.
The contract covers emergent cleaning services including deep cleaning, hoarding and biohazard clean-up, furniture and carpet disposal, and clutter removal for APS clients. Services are to be performed between 8:00 a.m. and 5:00 p.m. Monday through Sunday, with pricing submitted on an all-inclusive basis covering labor, materials, travel, disposal fees, and chemical supplies. The contract term runs from the date of last signature until December 31, 2025, with the potential for extension. Invoicing requires submission within seven days of service completion, with specific documentation requirements. The total contract value is not explicitly stated, but services will be authorized through individual purchase orders, and the contractor will be paid based on approved quotes for specific cleaning projects.
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Other files
| File | Type | Posted |
|---|---|---|
| CI24010-1_CI_Determination.pdf | ||
| CTR075669_Pre-Contract_Documents.pdf | ||
| myCOI_Instructions_06042025.pdf | ||
| Exhibit_A_-_Project_Price_Sheet-Quote.xlsx | XLSX spreadsheet |
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Text version
Direct Contract
Contract No.: CTR075669
Description: Emergent Cleaning Services
Rev. 04-2024, v11
Contract between the Arizona Department of Economic Security (the "Department") and Mon Ami Cleaning Services AZ LLC (the "Contractor").
WHEREAS the Department is duly authorized to execute and administer contracts under A.R.S. §41-1954;
THEREFORE, the Department and Contractor agree to abide by all the terms and conditions set forth in this Contract.
Contract Term: This contract shall be effective date of last signature and shall terminate on 12/31/2025, unless extended in accordance with the Special Terms and Conditions.
BY SIGNING THIS FORM ON BEHALF OF THE CONTRACTOR, THE SIGNATORY CERTIFIES HE/SHE HAS THE AUTHORITY TO BIND THE
CONTRACTOR TO THIS CONTRACT.
FOR AND ON BEHALF OF THE
ARIZONA DEPARTMENT OF ECONOMIC SECURITY:
FOR AND ON BEHALF OF THE
CONTRACTOR: Mon Ami Cleaning Services AZ
LLC
Signature of Authorized Individual Signature of Authorized Individual
Printed Name Printed Name
Title Title
Date Date
Contractor Mailing Address
Contractor Mailing Address (cont.)
Contact Name and Title
Phone number and Email address
Yuma, AZ 85365 miriamlopez081976@gmail.com
Nathanael Hudson (Aug 22, 2025 13:36:53 PDT) Nathanael Hudson
Nathanael Hudson
08/22/2025
Procurement Manager https://azdesgov.na1.adobesign.com/verifier?tx=CBJCHBCAABAA7LbwjcrVZm1G_hvD5cvFZ7y76yXwB1Eg
Table of Contents
Description: Emergent Cleaning Services
Rev. 04-2024, v11
CONTRACTOR IS STRONGLY ENCOURAGED TO READ THE ENTIRE CONTRACT.
Table of Contents
Scope of Work
Exhibit A – Project Price Sheet / Quote
ADES Special Terms and Conditions
Uniform Terms and Conditions
Attachment 1 - Certification Regarding Lobbying
Attachment 2 - Participation in Boycott of Israel
Attachment 3 - Certification Regarding: Debarment, Suspension, Ineligibility and Voluntary Exclusion
Attachment 4 – Forced Labor of Ethnic Uyghurs Ban
Attachment 5 – Affirmation of Central Registry Background Checks
Scope of Work
Scope of Work
1. ADES Mission and Vision Statements
1.1 ADES Mission: To strengthen individuals, families, and communities for a better quality of life.
1.2 ADES Vision: A thriving Arizona.
2. Purpose
2.1 Purpose Statement: To contract with an organization to provide emergent cleaning services for
Adult Protective Services (APS) Clients.
2.2 Legal Authority: Pursuant to Arizona Revised Statute § (A.R.S.) 41-1954(A) (6) provides ADES the authority to enter into contracts and incur obligations within the general scope of its activities and operations subject to the availability of funding.
2.3 Funding: Services are supported and allocated with a combination of federal and state funding, as available.
3. Service Description
3.1 Actual Service Description: Division of Adult Aging Services (DAAS) APS Care Coordination
Program facilitates and provides funding for emergent Client needs. Services include, but are not limited to: deep cleaning, including hoarding and biohazard clean up, disposal of furniture, carpet, and other infested household items, organizing and removing clutter, and services and materials that are needed to complete these emergent services. Services shall be provided timely and effectively to ensure the health, safety, and well-being of the Client.
3.2 Background: The DAAS APS Care Coordination Program facilitates and funds all types of emergent care services for the Clients of Arizona. Additionally, this program serves as a liaison for intensive case management, and emergency human service coordination with the Area Agencies on Aging. These services are urgent for the Client’s health, safety, and wellbeing.
Often unsanitary conditions cause poor air quality, mildew, removal of pests, and fungus that can cause serious illness, including mental illness. In the case of hoarding there are hazards for tripping, falling, and fire.
4. Definitions
4.1 Adult Protective Services (APS): A program of identifiable and specialized social services that may offer social services appropriate to resolve problems of abuse, exploitation, or neglect of an incapacitated or vulnerable adult.
4.2 Care Coordination Program: The Adult Protective Services (APS) program that serves as a liaison for intensive case management and emergency human service coordination.
4.3 Client: The individual the Contractor is providing services for, on behalf of ADES.
4.4 Division of Aging and Adult Services (DAAS): Supports at-risk Arizonans to meet their basic needs and to live safely, with dignity and independence.
Description: Emergent Cleaning Services
Rev. 04-2024, v11
5. General Requirements
The Contractor shall:
5.1 Perform services between the hours of 8:00 a.m. to 5:00 p.m. Monday through Sunday, except for designated holidays as determined by ADES.
5.2 Perform work in a manner that reasonably eliminates excessive and unnecessary noises, obstructions, and other annoyances to the occupants.
5.3 Employ individuals who are trained, experienced, competent and appropriately certified and licensed to perform the work and deliver the services required.
5.4 Provide personnel with a clear photo name badge or uniform containing the company name and/or logo for identification and security purposes prior to performing services at the location.
5.5 If children or vulnerable adults are present when the Contractor is onsite to supply a quote, ADES designated personnel will be on the premises when possible.
5.6 Furnish all necessary labor, tools, materials, supplies, chemicals, and equipment, including personal protective equipment that is rented or owned to perform the services effectively.
5.6.1 Complete the work or project within the designated time frames.
5.6.2 All equipment must be in good operating condition at all times. The ADES reserves the right to inspect any equipment.
5.7 Be responsible for moving items out of the areas where services will be performed (i.e. boxes, chairs, small tables, etc.).
5.8 Ensure personnel working on-site comply with the following standards including, but not limited to:
5.8.1 Not under the influence of intoxicating beverages or legal and/or illegal substance;
5.8.2 No smoking, eating, or drinking except in designated areas;
5.8.3 Provide identification similar to federal or state issued identification (driver’s license);
5.8.4 Interact cordially and professionally with State personnel and the public; and
5.8.5 Park in assigned locations
5.9 Utilize a quality control process to ensure that the cleaning performed is sufficient to provide a clean, safe, and healthy environment and is following the appropriate safety measures in using the necessary cleaning products.
5.9.1 Use only the safest chemicals available with the least amount of harmful or toxic ingredients and all chemicals shall be biodegradable. Upon request, MSDS sheets shall be provided to ADES for all chemicals intended for use.
5.10 Dispose of wastewater properly. Street discharge is not allowable under this contract.
Description: Emergent Cleaning Services
Rev. 04-2024, v11
5.11 Contact APS leadership at APSLeadership@azdes.gov if the Contractor encounters an unusual incident that impacts the performance of the assigned project. Contractor shall not proceed until authorization has been received from APS.
6. Licensure Requirements
Contractor shall:
6.1 Maintain in current status, all certifications as well as all federal, state, and local licenses and permits required for the operation of the business(s) conducted by the Contractor. Upon request by ADES, Contractor shall furnish proof of the above.
6.2 Comply with all current Federal, State, Local and Occupational Safety and Health Administration (OSHA) rules and regulations for all equipment and supplies.
7. Payment for Services
7.1 Contractor shall submit a quote for ADES review and approval on or something similar to Exhibit A – Project Price Sheet/Quote Template. ADES will issue a Purchase Order prior to the start of any service.
7.1.1 ADES approval is required before implementing changes to the quote, scope of services and/or cost.
7.2 Pricing shall be submitted on an all-inclusive basis and shall include scope of services, labor, material, travel, disposal fees and chemical/supply fees, overhead, and all other ancillary charges.
7.2.1 Pricing shall be identified on Exhibit A as an all-inclusive project cost.
7.3 Invoices shall be sent within seven (7) days following the completion of services. Invoices shall be submitted to: apscarecoordination@azdes.gov.
7.3.1 The invoice shall include the following:
7.3.1.1 Contract number
7.3.1.2 Invoice number
7.3.1.3 Name and address of the Contractor
7.3.1.4 Remittance address
7.3.1.5 Description of the goods or services provided:
7.3.1.5.1 Quantity and delivery/service timeframe
7.3.1.5.2 Total invoice pricing
7.3.1.5.3 Client case number
7.3.2 Invoices shall exclude:
7.3.2.1 Client name
7.3.2.2 Client service address.
Description: Emergent Cleaning Services
Rev. 04-2024, v11
8. Notices and Correspondence
8.1 The Contractor shall submit the required certificate of insurance and policy endorsements within ten (10) days calendar days of a contract award and shall maintain valid insurance, including policy renewals, on file in the ADES certificate of insurance tracking portal, myCOI.
8.2 Notices, correspondence and invoices shall be sent to:
apscarecoordination@azdes.gov
Exhibit A – Project Price Sheet / Quote
Description: Emergent Cleaning Services
Rev. 04-2024, v11
Exhibit A – Project Price Sheet / Quote
See attached Exhibit A – Project Price Sheet
ADES Special Terms and Conditions
1. Definition of Terms
In addition to the Uniform Terms and Conditions, Section 1, the following shall apply:
1.1. “Award Date” The date this Contract is executed by the Department. This may or may not be the same date as the “Effective Date” which is the date specified on the Offer and Acceptance or Signature Page.
1.2. “Client Specific Referral” Services or activities for which a referral has been made for a client by an authorized representative of the Department.
1.3. “Contract Amendment” means a written document signed by the Procurement Officer that is issued for the purpose of making changes in the Contract.
1.4. “Department” The Arizona Department of Economic Security (ADES), unless otherwise indicated.
1.5. “Effective Date” The date the Contractor is to start delivering services. The Effective Date is specified on the Offer and Award or Signature Page.
1.6. “Equipment” All vehicles, furniture, machinery, electronic data processing (EDP) equipment, software and all other equipment costing $10,000.00 or more, including all normal and necessary expenses incurred to make the equipment ready for its intended use (e.g., taxes, freight, installation, assembly and testing charges, etc.), and with a useful life of greater than one (1) year. Equipment as used herein does not include real property (e.g., land, building, structures, or facilities’ improvements).
1.7. “May” or “may” Indicates something that is not mandatory but permissible.
1.8. “Purchase Order” also known as “Purchase Authorization” or “Release Order” is an authorized document to procure goods or services.
1.9. “Shall or “shall” “Must” or “must” Indicates a mandatory requirement. Failure to meet these mandatory requirements may result in the rejection of a proposal as non-responsive.
1.10. “Should” or “should” Indicates something that is recommended but not mandatory. If the Contractor fails to provide recommended information, the State may, at its sole option, ask the Contractor to provide the information.
1.11. “Vulnerable adult” An individual who is eighteen (18) years of age or older who is unable to protect himself from abuse, neglect or exploitation by others because of a physical or mental impairment.
Vulnerable adult includes an incapacitated person as defined in A.R.S. §14-5101
2. Advertising, Publishing and Promotion of Contract
In addition to the Uniform Terms and Conditions, Section 3.6, the following shall apply:
Description: Emergent Cleaning Services
Rev. 04-2024, v11
2.1. The Contractor shall provide to the Department for review and approval all reports or publications (written, visual or sound) which are funded or partially funded under this Contract, a minimum of fifteen (15) calendar days prior to public release. All reports and publications whether written, visual or verbal shall contain the following statement:
2.1.1. “This program was funded through a contract with the Arizona Department of Economic Security. Points of view are those of the author and do not necessarily represent the official position or policies of the Department.”
3. Assignment
In addition to the Uniform Terms and Conditions, Section 5.3, the following shall apply:
3.1. Merger, Reorganization or Change of Ownership
3.1.1. A proposed merger, reorganization or change in ownership of the Contractor shall require prior written approval of the Department and may require an assignment of this Contract documented by a Contract Amendment. The Department may terminate this Contract pursuant to the Termination clauses of this Contract, if the Contractor does not obtain prior written approval or the Department determines that the change in ownership is not in the best interest of the State.
3.1.2. The Contractor shall submit a detailed merger, reorganization and/or transition of ownership plan to the Department, for review at least sixty (60) days prior to the effective date of the proposed change.
3.2. This Contract is voidable and subject to immediate cancellation by the Department upon the Contractor becoming insolvent, or filing proceedings in bankruptcy or reorganization under the United States Code, or assigning any right(s) or obligations under this Contract without the prior written consent of the Department.
4. Audit
In addition to the Uniform Terms and Conditions, Section 3.3, the following shall apply:
4.1. In compliance with the Federal Single Audit Act (31 U.S.C. § 7501-7506 as may be amended), Contractors designated as sub-recipients shall comply with the Uniform Administrative Requirements, Cost Principles, and Audit Requirements for Federal Awards as prescribed in 2 C.F.R. § 200.
4.2. Audits of non-profit corporations receiving Federal or State monies are required pursuant to Federal or State law and shall be conducted as provided in 31 U.S.C. § 7501-7506, and A.R.S. § 35-181.03, as may be amended, and any other applicable statutes, rules, regulations, and standards.
4.3. In accordance with A.R.S. § 35-214, the Contractor shall retain and shall contractually require each subcontractor to retain all data, books and other records (“records”) relating to this Contract for a period of five (5) years after completion of this Contract, except if the Contractor is subject to Health Insurance Portability & Accountability Act of 1996 (Public Law 104-191) in which case such records
Description: Emergent Cleaning Services
Rev. 04-2024, v11 shall be retained for six (6) years. All records shall be subject to inspection and audit by the State at reasonable times. Upon request by the Department or the Attorney General’s Office, the Contractor shall produce the original of any or all such records.
5. Authorization for Services
5.1. Authorization for performance of services under this Contract shall be made only upon the issuance of a duly authorized Purchase Order (also referred to as “Purchase Authorization” or “Release Order”). The Purchase Order will indicate this Contract number and the dollar amount of funds authorized. The Contractor shall only be authorized to perform services up to the amount on the Purchase Order. The Department shall not have any legal obligation to pay for services in excess of the amount indicated on the Purchase Order.
5.2. No further obligation for payment shall exist on behalf of the Department unless:
5.2.1. The Purchase Order is changed or modified with an official procurement change order, and/or
5.2.2. An additional Purchase Order is issued for purchase of services under this Contract.
6. Background Checks for Employment through the Central Registry If providing direct services to children or vulnerable adults, the following shall apply:
6.1. The provisions of A.R.S. § 8-804 (as may be amended) are hereby incorporated in their entirety as provisions of this Contract.
6.2. The Department will conduct Central Registry Background Checks and will use the information contained in the Central Registry as a factor to determine qualifications for positions that provide direct service to children or vulnerable adults for:
6.2.1. Any person who applies for a contract with this State and that person’s employees;
6.2.2. All employees of a contractor;
6.2.3. A subcontractor of a contractor and the subcontractor’s employees; and
6.2.4. Prospective employees of the contractor or subcontractor at the request of the prospective employer.
6.3. Volunteers who provide direct services to children or vulnerable adults shall have a Central Registry Background Check which is to be used as a factor to determine qualifications for volunteer positions.
6.3.1. A person who is disqualified because of a Central Registry Background Check may apply to the Board of Fingerprinting for a Central Registry exception pursuant to A.R.S. § 41-619.57. A person who is granted a Central Registry exception pursuant to A.R.S. § 41-619.57 is not entitled to a contract, employment, licensure, certification or other benefit because the person has been granted a Central Registry exception.
6.3.2. Before being employed or volunteering in a position that provides direct services to children or vulnerable adults, persons shall certify within the web portal by the Department whether an allegation of abuse or neglect was made against them and was substantiated. The certification are to be maintained as confidential.
6.4. A person in receipt of the Central Registry Background Check may provide direct services to ADES clients if the certification states:
6.4.1. The person is not currently the subject of an investigation of child abuse or neglect in Arizona or another state or jurisdiction; and
6.4.2. The person has not been the subject of an investigation of child abuse or neglect in Arizona, or another state or jurisdiction, which resulted in a substantiated finding.
6.5. If the Central Registry Background Check specifies any disqualifying act and the person does not have a Central Registry exception, the person shall be prohibited from providing direct services to ADES clients.
6.6. The Contractor shall maintain the Central Registry Background Check results and any related documents in a confidential file for five (5) years after termination of this Contract.
6.7. The Contractor shall require each employee to submit a Central Registry Background Check , and retain in a confidential file for five (5) years after termination of this Contract. The Centralized Background Checks web portal can be found at https://cbc.az.gov.
7. Certification of Cost or Pricing Data
By submittal of the offer, the Contractor is certifying that, to the best of the Contractor’s knowledge and belief, any cost or pricing data submitted is accurate, complete, and current as of the date submitted or other mutually agreed upon date. Furthermore, the price to the State shall be adjusted to exclude any significant amounts by which the State finds the price was increased because the cost or pricing data furnished by the Contractor was inaccurate, incomplete, or not current as of the date of certification. Such adjustment by the State may include overhead, profit, or fees. The certifying of cost or pricing data does not apply when contract rates are set by law or regulation.
8. Certification Regarding Lobbying
In addition to the Uniform Terms and Conditions, Section 7.11, the following shall apply:
8.1. The Contractor shall comply with P.L. 101-121, Section 319 (31 U.S.C. section 1352) as may be amended, and 29 C.F.R. Part 93 as may be amended which prohibit the use of federal funds for lobbying and which state, in part: Except with the express authorization of Congress, the Contractor, its employees or agents, shall not utilize any federal funds under the terms of this contract to solicit or influence, or to attempt to solicit or influence, directly or indirectly, any member of Congress regarding pending or prospective legislation. Indian tribes, tribal organizations and any other Indian organizations are exempt from these lobbying restrictions with respect to expenditures that are specifically permitted by other federal law.
Description: Emergent Cleaning Services
Rev. 04-2024, v11
8.2. The Contractor agrees by submittal of the Certification Regarding Lobbying form, in compliance with 49 C.F.R. Part 20.
9. Code of Conduct
The Contractor shall avoid any action that either creates or result in the appearance of its having:
9.1. Divulging or made an inappropriate use of information gathered or discovered pursuant to the performance of its duties under this Contract;
9.2. Acted on behalf of the State without appropriate authorization;
9.3. Provided favorable or unfavorable treatment to anyone;
9.4. Made a decision on behalf of the State that exceeded its authority, could result in partiality, or have a political consequence for the State;
9.5. Misrepresented or otherwise impeded the efficiency, authority, actions, policies, or adversely affected the confidence of the public or integrity of the State; or
9.6. A loss of impartiality when advising the State.
10. Competitive Bidding
If the Contractor is authorized to purchase the supplies and equipment itemized in this Contract for utilization in the delivery of contract services, this Contractor shall procure all such supplies and equipment at the lowest practicable cost and shall purchase all non-expendable items having a useful life of more than one (1) year and an acquisition cost of $1,000 or more, through generally accepted and reasonable competitive bidding processes. Any procurement in violation of this provision shall be considered a financial audit exception.
11. Compliance with Applicable Laws
In addition to the Uniform Terms and Conditions, Section 7.6, the following shall apply:
11.1. In accordance with A.R.S. § 36-557 as may be amended (Purchase of community developmental disabilities services; application; contracts; limitation), as applicable, all recipients of contract services shall have all of the same specified rights as they would have if enrolled in a service program operated directly by the State.
11.2. The Contractor shall comply with the requirements related to reporting to a peace officer or child protective services incidents of crimes against children as specified in A.R.S. §13-3620 as may be amended.
11.3. The Contractor shall comply with all applicable State and Federal statutes and regulations. This shall include A.R.S. § 23-722.01 as may be amended relating to new hire reporting, A.R.S. § 23-
722.02 as may be amended relating to wage assignment orders to provide child support, and A.R.S. § 25-535 as may be amended relating to administrative or court-ordered health insurance coverage for children.
11.4. The Contractor shall comply with the Administrative Simplification rules in Title II of the Health Insurance Portability and Accountability Act of 1996 (P.L. 104-191) and all Federal regulations that are applicable to the operations of the Contractor by the dates required by the implementing Federal regulations as well as all subsequent requirements and regulations as published.
12. Confidentiality
12.1. The Contractor shall observe and abide by all applicable State and Federal statutes, rules and regulations regarding the use or disclosure of information including, but not limited to, information concerning applicants for and recipients of contract services. To the extent permitted by law, the Contractor shall release information to the Department and to the Attorney General's Office as required by the terms of this Contract, by law or upon their request.
12.2. The Contractor shall comply with the requirements of Arizona Address Confidentiality Program, A.R.S. §41-161 et. seq. The Department will advise the Contractor as to applicable policies and procedures the Department has adopted for such compliance.
13. Contract Term and Option to Extend
13.1. The term of the resultant Contract shall be effective the date specified on the Offer and Acceptance or
Signature Page and shall remain in effect for one (1) year or as otherwise specified by this Contract, unless terminated, cancelled, or extended as otherwise provided herein.
13.2. The State has no obligation to extend or renew this Contract. However, the State shall have the right, at its sole option, to renew this Contract in accordance with any extensions the State may receive for supplemental periods up to a maximum Contract term of five (5) years. In the event that the State exercises such right, all terms, conditions and provisions of the original Contract shall remain the same and apply during the renewal period with the exception of price. The Contractor shall agree that the price stated in the original Contract shall apply unless otherwise allowed.
13.3. Any extension or renewal must be made prior to the end of this Contract period specified in this
Contract.
13.4. The Contractor shall not provide services prior to Contract term commencing or after the termination date of this Contract. There shall be no billable activity outside of this Contract effective dates except as otherwise authorized by the Department in writing.
14. Cooperation with the Department’s Investigation
All Contractors, providers, vendors and volunteers shall cooperate fully and truthfully with any Department investigation, including but not limited to an Investigation by Division or Internal Affairs. Failure to adhere to this condition may result in ADES taking all such actions it deems appropriate, including removal of Contractor personnel and/or witness from working with the Department clients up to termination of this Contract with the Department.
Description: Emergent Cleaning Services
Rev. 04-2024, v11
15. Data Sharing Agreement
15.1. When determined by the Department that sharing of confidential data will occur with the Contractor, the Contractor shall complete the ADES Data Sharing Request Agreement and submit the completed Agreement to the ADES Program Designated Staff prior to any work commencing or data shared. A separate Data Sharing Request Agreement shall be required between the Contractor and each DES Program sharing confidential data.
15.2. The Data Sharing Request Agreement is located at: http://des.az.gov/documents-center. In the “Search” field type “Data Sharing” and click “Apply”. The search will produce the following results:
15.2.1. Document Number J-119-Single (For requests involving a single division or program).
16. Evaluation
16.1. The Department may evaluate, and the Contractor shall cooperate in the evaluation of, contract services. Evaluation may assess the quality and impact of contract services, either in isolation or in comparison with other similar services, and assess the Contractor's progress and/or success in achieving the goals, objectives and deliverables set forth in this Contract.
16.2. As requested by the Department, the Contractor shall participate in third-party evaluations relative to Contract impact in support of Department goals.
17. E-Verify
In addition to the Uniform Terms and Conditions, Section 3.12, the following shall apply:
17.1. The Contractor warrants compliance with all Federal immigration laws and regulations relating to employees and warrants its compliance with Section A.R.S. § 23-214(A) as may be amended.
17.2. A breach of a warranty regarding compliance with Federal and State immigration laws and regulations shall be deemed a material breach of this Contract and the Contractor may be subject to sanctions up to and including termination of this Contract.
17.3. Failure to comply with a State audit process to randomly verify the employment records of contractors and subcontractors shall be deemed a material breach of this Contract and the Contractor may be subject to sanctions up to and including termination of this Contract.
17.4. The Department retains the legal right to inspect the papers of any employee who performs work under this Contract to ensure that the Contractor or subcontractor is complying with the warranty above.
18. Fair Hearings and Service Recipients' Grievances
18.1. The Contractor shall advise all applicants for and recipients of contract services of their right, at any time and for any reason, to present to the Contractor and to the Department any grievances arising from the delivery of contract services, including, but not limited to, ineligibility determination, reduction of services, suspension or termination of services, or quality of services. The Department may assert its jurisdiction to hear the grievance or refer the matter to the appropriate authority.
18.2. The Contractor, whenever authorized by law, shall maintain a formal system acceptable to and approved by the Department for reviewing and adjudicating grievances by service recipients or subcontractors arising from this Contract.
19. Federal Immigration and Nationality Act
In addition to the Uniform Terms and Conditions, Section 3.11, the following shall apply:
19.1. By entering into this Contract, the Contractor warrants compliance with the Federal Immigration and Nationality Act (FINA) and all other Federal immigration laws and regulations related to the immigration status of its employees. The Contractor shall obtain statements from its subcontractors certifying compliance and shall furnish the statements to the Procurement Officer upon request. These warranties shall remain in effect through the term of this Contract. The Contractor and its subcontractors shall also maintain Employment Eligibility Verification forms (I-9) as required by the U.S. Department of Labor's Immigration and Control Act, for all employees performing work under this Contract. I-9 forms are available for download at USCIS.GOV.
19.2. The State may request verification of compliance for any Contractor or subcontractor performing work under this Contract.
20. Fees and Program Income
Unless specifically authorized in this Contract, the Contractor shall impose no fees or charges of any kind upon recipients for contract services.
21. Fingerprinting
21.1. Contractor shall comply with, and shall ensure that all of Contractor’s employees, independent contractors, subcontractors, volunteers and other agents comply with, all applicable (current and future) legal requirements relating to fingerprinting, fingerprint clearance cards, verification of fingerprint clearance cards, certifications regarding pending or past criminal matters, and criminal records checks that relate to contract performance.
21.2. Applicable legal requirements relating to fingerprinting, certification, and criminal background checks may include, but are not limited, to the following: A.R.S. §§ 36-594.01, 36-3008, 41-1964, and 46-141. All applicable legal requirements relating to fingerprinting, fingerprint clearance cards, certifications regarding pending or past criminal matters, and criminal records checks are hereby incorporated in their entirety as provisions of this Contract. The Contractor is responsible for knowing which legal requirements relating to fingerprinting, fingerprint clearance cards, certifications regarding pending or past criminal matters, and criminal records checks relate to contract performance.
21.3. To the extent A.R.S. § 46-141 is applicable to contract performance or the services provided under this Contract, the following provisions apply:
21.3.1. Personnel who are employed by the Contractor, whether paid or not, and who are required or allowed to provide services directly to juveniles or vulnerable adults shall have a valid fingerprint clearance card or shall apply for a fingerprint clearance card within seven (7) working days of employment.
Description: Emergent Cleaning Services
Rev. 04-2024, v11
21.3.2. Except as provided in A.R.S. § 46-141, this Contract may be cancelled or terminated immediately if a person employed by the Contractor and who has contact with juveniles certifies pursuant to the provisions of A.R.S. § 46-141 (as may be amended) that the person is awaiting trial or has been convicted of any of the offenses listed therein in this State, or of acts committed in another state that would be offenses in this State, or if the person does not possess or is denied issuance of a valid fingerprint clearance card.
21.4. Federally recognized Indian tribes may submit and the Department of Economic Security shall accept certifications that state that no personnel who are employed or who will be employed during this Contract term have been convicted of, have admitted committing or are awaiting trial on any offense as described in A.R.S. § 46-321 (as may be amended).
22. Inclusive Contractor
Contractor is encouraged to make every effort to utilize subcontractors that are small, women-owned and/or minority owned business enterprises. This may include subcontractors for a percentage of the administrative or direct service(s) being proposed. A Contractor who is committing a portion of its work to such subcontractors shall do so by identifying the type of service and work to be performed by providing details concerning the Contractor’s utilization of small, women-owned and/or minority business enterprises. Emphasis should be placed on specific areas that are subcontracted, and the proposed percentage of this Contract.
23. Indemnification and Insurance
23.1. Indemnification Clause
23.1.1. To the fullest extent permitted by law, Contractor shall defend, indemnify, and hold harmless the State of Arizona, and its departments, agencies, boards, commissions, universities, officers, officials, agents, and employees (hereinafter referred to as “Indemnitee”) from and against any and all claims, actions, liabilities, damages, losses, or expenses (including court costs, attorneys’ fees, and costs of claim processing, investigation and litigation) (hereinafter referred to as “Claims”) for bodily injury or personal injury (including death), or loss or damage to tangible or intangible property caused, or alleged to be caused, in whole or in part, by the negligent or willful acts or omissions of Contractor or any of its owners, officers, directors, agents, employees or subcontractors.
This indemnity includes any claim or amount arising out of, or recovered under, the Workers’ Compensation Law or arising out of the failure of such Contractor to conform to any federal, state, or local law, statute, ordinance, rule, regulation, or court decree. It is the specific intention of the parties that the Indemnitee shall, in all instances, except for Claims arising solely from the negligent or willful acts or omissions of the Indemnitee, be indemnified by Contractor from and against any and all claims. It is agreed that Contractor will be responsible for primary loss investigation, defense, and judgment costs where this indemnification is applicable. In consideration of the award of this contract, the Contractor agrees to waive all rights of subrogation against the State of Arizona, its officers, officials, agents, and employees for losses arising from the work performed by the Contractor for the State of Arizona.
23.1.2. This indemnity shall not apply if the Contractor or sub-contractor(s) is/are an agency, board, commission or university of the State of Arizona.
Description: Emergent Cleaning Services
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23.2. Insurance Requirements
23.2.1. Contractor and subcontractors shall procure and maintain, until all of their obligations have been discharged, including any warranty periods under this Contract, insurance against claims for injury to persons or damage to property arising from, or in connection with, the performance of the work hereunder by the Contractor, its agents, representatives, employees or subcontractors.
23.2.2. The Insurance Requirements herein are minimum requirements for this Contract and in no way limit the indemnity covenants contained in this Contract. The State of Arizona in no way warrants that the minimum limits contained herein are sufficient to protect the Contractor from liabilities that arise out of the performance of the work under this Contract by the Contractor, its agents, representatives, employees or subcontractors, and the Contractor is free to purchase additional insurance.
23.3. Minimum Scope and Limits of Insurance
The Contractor shall provide coverage with limits of liability not less than those stated below.
23.3.1. Commercial General Liability (CGL) – Occurrence Form
Policy shall include bodily injury, property damage, and broad form contractual liability coverage.
General Aggregate $2,000,000 Products – Completed Operations Aggregate $1,000,000 Personal and Advertising Injury $1.000,000 Damage to Rented Premises $ 50,000 Each Occurrence $1,000,000
23.3.1.1. The policy shall include coverage for Sexual Abuse and Molestation (SAM). This coverage may be sub-limited to no less than $500,000. The limits may be included within the General Liability limit or provided by separate endorsement with its own limits. If you are unable to obtain SAM coverage under your General Liability because the insurance market will not support it, it should it be included with the Professional Liability.
23.3.1.2. Contractor must provide the following statement on their Certificate(s) of Insurance:
“Sexual Abuse and Molestation coverage is included” or “Sexual Abuse and Molestation coverage is not excluded.”
23.3.1.3. The policy shall be endorsed, as required by this written agreement, to include the State of Arizona, and its departments, agencies, boards, commissions, universities, officers, officials, agents, and employees as additional insureds with respect to liability arising out of the activities performed by or on behalf of the Contractor.
23.3.1.4. Policy shall contain a waiver of subrogation endorsement, as required by this written agreement, in favor of the State of Arizona, and its departments, agencies, boards, Description: Emergent Cleaning Services
Rev. 04-2024, v11 commissions, universities, officers, officials, agents, and employees for losses arising from work performed by or on behalf of the Contractor.
23.3.2. Business Automobile Liability
Bodily Injury and Property Damage for any owned, hired, and/or non-owned automobiles used in the performance of this Contract.
Combined Single Limit (CSL) $1,000,000
23.3.2.1. Policy shall be endorsed, as required by this written agreement, to include the State of Arizona, and its departments, agencies, boards, commissions, universities, officers, officials, agents, and employees as additional insureds with respect to liability arising out of the activities performed by, or on behalf of, the Contractor involving automobiles owned, hired and/or non-owned by the Contractor.
23.3.2.2. Policy shall contain a waiver of subrogation endorsement as required by this written agreement in favor of the State of Arizona, and its departments, agencies, boards, commissions, universities, officers, officials, agents, and employees for losses arising from work performed by or on behalf of the Contractor.
23.3.3. Workers’ Compensation and Employers' Liability
Workers' Compensation Statutory Employers' Liability
Each Accident $1,000,000 Disease – Each Employee $1,000,000 Disease – Policy Limit $1,000,000
23.3.3.1. Policy shall contain a waiver of subrogation endorsement, as required by this written agreement, in favor of the State of Arizona, and its departments, agencies, boards, commissions, universities, officers, officials, agents, and employees for losses arising from work performed by or on behalf of the Contractor.
23.3.3.2. This requirement shall not apply to each Contractor or subcontractor that is exempt under A.R.S. § 23-901, and when such Contractor or subcontractor executes the appropriate waiver form (Sole Proprietor or Independent Contractor).
23.3.4. Professional Liability (Errors and Omissions Liability)
Each Claim $2,000,000 Annual Aggregate $2,000,000
23.3.4.1. If SAM coverage is being provided under this policy then Contractor must provide the following statement on their Certificate(s) of Insurance: “Sexual Abuse and Molestation coverage is included” or “Sexual Abuse and Molestation coverage is not excluded.” This coverage may be sub-limited to no less than $500,000.
23.3.4.2. In the event that the professional liability insurance required by this Contract is written on a claims-made basis, Contractor warrants that any retroactive date under the policy shall precede the effective date of this Contract; and that either continuous coverage will be maintained or an extended discovery period will be exercised for a period of two (2) years beginning at the time work under this Contract is completed.
23.3.4.3. Policy shall cover professional misconduct or wrongful acts for those positions defined in the Scope of Work of this contract.
23.4. Additional Insurance Requirements
The policies shall include, or be endorsed to include, as required by this written agreement, the following provisions:
23.4.1. The Contractor's policies, as applicable, shall stipulate that the insurance afforded the
Contractor shall be primary and that any insurance carried by the Department, its agents, officials, employees or the State of Arizona shall be excess and not contributory insurance, as provided by A.R.S. § 41-621 (E).
23.4.2. Insurance provided by the Contractor shall not limit the Contractor’s liability assumed under the indemnification provisions of this Contract.
23.5. Notice of Cancellation
Applicable to all insurance policies required within the Insurance Requirements of this Contract, Contractor’s insurance shall not be permitted to expire, be suspended, be canceled, or be materially changed for any reason without thirty (30) days prior written notice to the State of Arizona. Within two (2) business days of receipt, Contractor must provide notice to the State of Arizona if they receive notice of a policy that has been or will be suspended, canceled, materially changed for any reason, has expired, or will be expiring. Such notice shall be sent directly to the Department and shall be mailed or emailed to (Arizona Department of Economic Security C/O: myCOI, 1075 Broad Ripple Ave, Suite 313, Indianapolis, IN 46220 or support@myCOItracking.com).
23.6. Acceptability of Insurers
Contractor’s insurance shall be placed with companies licensed in the State of Arizona or hold approved non-admitted status on the Arizona Department of Insurance List of Qualified Unauthorized Insurers. Insurers shall have an “A.M. Best” rating of not less than A- VII. The State of Arizona in no way warrants that the above-required minimum insurer rating is sufficient to protect the Contractor from potential insurer insolvency.
23.7. Verification of Coverage
Contractor shall furnish the State of Arizona with certificates of insurance (valid ACORD form or equivalent approved by the State of Arizona) evidencing that Contractor has the insurance as required by this Contract. An authorized representative of the insurer shall sign the certificates.
Description: Emergent Cleaning Services
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23.7.1. All such certificates of insurance and policy endorsements must be received by the State before work commences. The State’s receipt of any certificates of insurance or policy endorsements that do not comply with this written agreement shall not waive or otherwise affect the requirements of this agreement.
23.7.2. Each insurance policy required by this Contract must be in effect at, or prior to, commencement of work under this Contract. Failure to maintain the insurance policies as required by this Contract, or to provide evidence of renewal, is a material breach.
23.7.3. All certificates required by this Contract shall be sent as instructed by the requesting Department. The State of Arizona project/contract number and project description shall be noted on the certificate of insurance. The State of Arizona reserves the right to require complete copies of all insurance policies required by this Contract at any time.
23.8. Subcontractors
Contractor’s certificate(s) shall include all subcontractors as insureds under its policies or Contractor shall be responsible for ensuring and/or verifying that all subcontractors have valid and collectable insurance as evidenced by the certificates of insurance and endorsements for each subcontractor. All coverages for subcontractors shall be subject to the minimum Insurance Requirements identified above. The Department reserves the right to require, at any time throughout the life of this Contract, proof from the Contractor that its subcontractors have the required coverage.
23.9. Approval and Modifications
The Contracting Agency, in consultation with State Risk, reserves the right to review or make modifications to the insurance limits, required coverages, or endorsements throughout the life of this contract, as deemed necessary. Such action will not require a formal Contract Amendment but may be made by administrative action.
23.10. Exceptions
In the event the Contractor or subcontractor(s) is/are a public entity, then the Insurance Requirements shall not apply. Such public entity shall provide a certificate of self-insurance. If the Contractor or subcontractor(s) is/are a State of Arizona agency, board, commission, or university, none of the above shall apply.
24. IT 508 Compliance
Unless specifically authorized in this Contract, any electronic or information technology offered to the State of Arizona under this Contract shall comply with A.R.S. § 18-131 and § 18-132 as may be amended and Section 508 of the Rehabilitation Act of 1973, which requires that employees and members of the public shall have access to and use of information technology that is comparable to the access and use by employees and members of the public who are not individuals with disabilities.
25. Levels of Service
25.1. If the Contractor determines service recipient eligibility, the Contractor shall maintain and regulate the units or services set forth in this Contract to ensure continuity and availability of services to eligible persons during the term of this Contract and during any transition to a subsequent contractor.
25.2. The Department makes no guarantee to purchase specific quantities of goods or services, or to refer eligible persons as may be identified or specified herein. Further, it is understood and agreed that this Contract is for the sole convenience of the Department and that the Department reserves the right to obtain like goods or services from other sources when such need is determined necessary by the Department.
25.3. Any administration within the Department may obtain services under this Contract.
25.4. Contract services may be moved or expanded to other site locations within the geographic area awarded only by a written Contract Amendment.
25.5. The Department makes no guarantee to purchase all of the service units authorized or to provide any number of referrals. If quantities of units are specified, they are estimates only and the Department may decrease and/or increase them by providing written notice to the Contractor.
25.6. When the method of compensation for the service is Fixed Price with Price Adjustment, this Contract may be amended, by mutual agreement, to purchase additional services by increasing this Contract’s itemized service budget and/or budget summary.
26. Limited English Proficiency
The Contractor shall ensure that all services provided are culturally relevant and linguistically appropriate to the population to be served following the ADES Policy, Limited English Proficiency, DES 1-01-34. To ensure compliance, the policy may be obtained at the following location: https://des.az.gov/digital- library/limited-english-proficiency.
27. Non-Availability of Funds
In addition to the Uniform Terms and Conditions, Sections 4.5 and 4.6, the following shall apply:
In accordance with A.R.S. § 35-154, every payment obligation of the State under this Contract is conditioned upon the availability of funds appropriated or allocated for payment of such obligation. If funds are not allocated and available for the continuance of this Contract, this Contract may be terminated by the State at the end of the period for which funds are available. The Director of the Department shall have the sole and unfettered discretion in determining the availability of funds. No liability shall accrue to the State in the event this provision is exercised, and the State shall not be obligated or liable for any future payments or for any damages as a result of termination under this paragraph.
28. Non-Discrimination
In addition to the Uniform Terms and Conditions, Section 3.2, the following shall apply:
28.1. Unless exempt under Federal law the Contractor shall comply with Title VII of the Civil Rights Act of 1964 as amended. Contractor shall comply with the Age Discrimination in Employment Act. The Contractor shall comply with the Rehabilitation Act of 1973, as amended, which prohibits
Description: Emergent Cleaning Services
Rev. 04-2024, v11 discrimination in the employment or advancement in employment of qualified persons because of physical or mental handicap. The Contractor shall comply with the requirements of the Fair Labor Standards Act of 1938, as amended.
28.2. The Contractor shall comply with Title VI of the Civil Rights Act of 1964, which prohibits the denial of benefits of or participation in contract services on the basis of race, color, or national origin. The Contractor shall comply with the requirements of Section 504 of the Rehabilitation Act of 1973, as amended, which prohibits discrimination on the basis of disability in delivering contract services; and with Title II of the Americans with Disabilities Act, and the Arizona Disability Act, which prohibit discrimination on the basis of physical or mental…
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