Cornerstone DCS PT Holiday ClarificationS.pdf

168 KB Posted

Attached to
Master Agreement AZ|CTR077320
Contract number
CTR077320
Issued by
Arizona

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This document is a Holiday Service Availability Plan letter from Cornerstone Healthcare Inc, located in Phoenix, Arizona, addressed to Tasia Grzecka at the Arizona Department of Child Safety (ADCS). The letter responds to Solicitation RFP BPM006769 for Parenting Time Services and provides details about the company's holiday coverage strategy.

Cornerstone Healthcare commits to maintaining full service availability during six major holidays through several key mechanisms: a 24/7 on-call supervisor for coordination and emergencies, pre-scheduled case aides who volunteer for holiday shifts, an on-call staffing pool for last-minute needs, advance coordination with ADCS for high-priority visits, and real-time scheduling and documentation using Knack and Guardian systems. The letter emphasizes that there will be no disruption in services during holidays, ensuring continuous support for parenting time services as required by the contract.

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Cornerstone Healthcare Inc

535 West Thomas Rd, Suite 103

Phoenix, AZ 85013

708-257-4126 don@cornerstonehealthcareaz.com

April 11, 2025

To:

Tasia Grzecka

Arizona Department of Child Safety

Tasia.Grzecka@AZDCS.gov

Solicitation: RFP BPM006769 – Parenting Time Services

Holiday Service Availability Plan

Dear Ms. Grzecka, Thank you for the opportunity to clarify our holiday coverage plan. While Cornerstone

Healthcare observes six major holidays, Parenting Time Services will remain fully available on these dates to meet all contract requirements.

We ensure coverage through:

• A 24/7 on-call supervisor for coordination and emergencies

• Pre-scheduled case aides who volunteer for holiday shifts

• An on-call staffing pool to handle last-minute needs

• Advance coordination with ADCS for high-priority visits

• Real-time scheduling and documentation via Knack and Guardian systems

There will be no disruption in services on holidays. Please feel free to contact us if further details are needed.

Sincerely, Mopelola Falore

Director, Cornerstone Healthcare Inc don@cornerstonehealthcareaz.com

708-257-4126

2025-04-11T18:10:31-0700
Mopelola Falore

File details come from the government source that posted it. Updated .