CONSULTANT_&_CONTRACTOR_REFERENCE_CHECK.docx

DOCX document 21 KB Posted

Attached to
Water Services Line Replacement CA&I Services State and local contract opportunity
Solicitation number
WS85504000-B
Issued by
Maricopa County, Phoenix City, Arizona

About this file

This document is a Consultant Reference Check Instructions and Form from the City of Phoenix Office of the City Engineer's Design and Construction Procurement section for a Water Service Line Replacement Construction Administration and Inspection (CA&I) Services project. The City is requesting qualifications from consulting firms, with submissions due by 12:00 PM on August 29, 2025, through the City's Procurement Portal. The reference check process involves obtaining three reference evaluations from previous clients, with each reference potentially earning up to 7 points (21 points total) based on ratings in categories such as business relationship, team composition, problem-solving, project completion, work quality, innovation, and future contracting willingness.

The reference evaluation form requires detailed scoring across multiple performance dimensions, with ratings ranging from 1 (Unsatisfactory) to 4 (Excellent). References must complete and submit the form electronically to soq.referencechecks@phoenix.gov, with the specific project identifier WS85504000-B. The completed reference checks will become public record and will be used as part of the contractor selection process for the water service line replacement project. Each reference's willingness to work with the firm again can earn an additional point, emphasizing the importance of past performance and client satisfaction in the evaluation methodology.

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CONSULTANT REFERENCE CHECK INSTRUCTIONS,

FORM, AND SAMPLE LETTER

The attached Consultant Performance Evaluation Form is to be provided to the agencies or entities for which your firm has recently provided services similar to those requested for this project. Provide the evaluation form to the Owner, or the Owner’s representative directly responsible for oversight of the project to complete and submit to the email box listed below.

The first three references submitted will be accepted and the scores utilized as part of the evaluation process. Each reference check is worth up to 7 points for a total of up to 21 points available.

The form is to be completed by the agency or entity and uploaded to the (email box) at:

soq.referencechecks@phoenix.gov

The procurement identifier is:

OPENGOV ID NO.: WS85504000-B

Also attached is a sample performance evaluation cover letter that may be used when sending the reference check request.

Sample Contractor Performance Evaluation Cover Letter

Sample Cover Letter Contact Name Address of Reference

(Your Name) is responding to a Request for Qualifications (RFQ) from the City of Phoenix Office of the City Engineer’s Design and Construction Procurement section.

The City is requesting reference information related to our past performance. As a part of the response submittal process, the City is requesting performance evaluations from agencies that our firm has performed services for either in the past or is currently receiving services.

I would appreciate your cooperation in completing the attached Consultant Performance Evaluation form and return by email the completed form by 12:00 pm Phoenix time on August 29, 2025 to soq.referencechecks@phoenix.gov attention:

Heather Roye, Contracts Specialist City of Phoenix, Office of the City Engineer, Design & Construction Procurement Email Address: heather.roye@phoenix.gov Telephone Number: 602-261-8894

Failure to submit the Consultant Performance Evaluation form by the above date will have a negative impact on the proposal we submit for this service. Your cooperation in submitting this form by this date is appreciated.

If you have any questions regarding this request, please contact (your name) at (your telephone number).

Sincerely, INSTRUCTIONS FOR COMPLETING CONSULTANT PERFORMANCE EVALUATION

Evaluate the Consultant’s contract performance in each of the rating areas listed below. On the Consultant Performance Evaluation form, circle the rating from 1 to 4 that most closely matches your evaluation of the contractor’s performance. Comments are not required but appreciated. Every rating area must be scored.

The Design and Construction Procurement section will use the information from this form to evaluate firms competing for contract award. This completed form will become public record and upon request, will be released to the contractor or any other entity.

Please submit the completed form to the address indicated on the bottom of the Consultant Performance Evaluation form.

Thank you for your time and your cooperation.

WS85504000 / WATER SERVICE LINE REPLACEMENT CA&I SERVICES

CONSULTANT PERFORMANCE EVALUATION FOR ____________________ (firm name)

In the box below, provide the project title, contracted services provided by the firm, and start and completion date of services. This form is to be completed by the Owner, or the Owner’s representative directly responsible for oversight of the project. The project services evaluated must be relevant to the services of this project. Every rating area must be scored.

RATINGS: Summarize the Consultant’s performance and circle the number below that corresponds to the performance rating for each category. Please see the rating scale.

1 = Unsatisfactory (.25 pt.); 2 = Poor (.50 pt.); 3 = Good (.75 pt.); 4 = Excellent (1.0 pt.)

HOW WOULD YOU RANK THE BUSINESS RELATIONSHIP BETWEEN THE OWNER AND THE FIRM?
4

Comments:

WAS THE TEAM PRESENTED IN THE PROPOSAL THE TEAM THAT WORKED ON THE PROJECT TO COMPLETION?
4

Comments:

WAS STAFF PROACTIVE IN SOLVING PROBLEMS THAT MAY HAVE OCCURRED ON THE PROJECT?
4

Comments:

WAS THE CONTRACTED SCOPE OF SERVICES COMPLETED ON TIME AND WITHIN BUDGET?
4

Comments:

HOW WOULD YOU RATE THE QUALITY OF WORK PERFORMED BY THIS FIRM ON YOUR PROJECT?
4

Comments:

DID THE FIRM RECOMMEND EFFICIENCIES OR PROVIDE INNOVATIVE IDEAS OR SUGGESTIONS?
4

Comments:

WOULD YOU BE WILLING TO CONTRACT WITH THIS FIRM AGAIN? (YES = 1 point)
YES

NO

Comments:

TOTAL SCORE

(MAXIMUM 7 POINTS)

Reference Evaluation Provided By:

Name and Title: ___________________________________________________________

Agency/Organization: _____________________________________________________

Date: ____________________________

Telephone Number: ________________________

Email completed form by August 29, 2025, by 12:00 pm Phoenix time to:

soq.referencechecks@phoenix.gov

*EMAIL SUBJECT LINE SHOULD REFERENCE OPENGOV ID NO. WS85504000-B

The document should reference the project number and firm for which the reference check is being submitted. If no project number is available, reference the service and firm for which the reference check is being submitted.

File details come from the government source that posted it. Updated .