CN-700000-C2931.pdf

This document is a contract between the Florida Department of Corrections and Appriss, Inc., a single source contract (SS-17-177) authorized under Section 287.057 for a statewide automated victim notification service. The contract involves multiple participating entities including 67 Florida counties, the Department of Juvenile Justice, local Sheriff's/County Jails, and other state corrections-related agencies across Florida.

The contract provides a victim information and notification system called VINE (Victim Information and Notification Everyday), which allows victims and the public to receive automated notifications about offender status changes via multiple communication channels including phone, email, SMS, and TTY. The contract is effective from October 1, 2018 through September 30, 2021, with a total contract value increasing annually from $108,709.56 in FY 18/19 to $121,904.04 in FY 21/22. Appriss will implement an Enhanced VINE platform, provide a centralized call center, maintain system specifications, offer multilingual support, and develop promotional materials. The contract includes provisions for system upgrades, performance metrics, and comprehensive reporting requirements.