RFI_-_APLIS_Integration_Statement_of_Need.docx

STATEMENT OF NEED

Title: Anatomic Pathology Laboratory Information System (APLIS) Integration

Requiring Activity (RA) Name: The Defense Health Agency (DHA) Health Information Technology (HIT) Directorate Solution Delivery Division (SDD)

Program Management Office (PMO) Name: Electronic Health Record (EHR) Core

Description of Services/Introduction: The contractor shall provide all personnel, equipment, supplies, facilities, transportation, tools, materials, supervision, and other items and non-personal services necessary to perform APLIS Integration.

Anatomic Pathology Laboratory Information System (APLIS): The Anatomic Pathology (AP) community utilizes the commercial-off-the-shelf (COTS) system, Cerner CoPath M and is transitioning to APLIS. APLIS is Contractor’s COTS system developed at private expense. The Government understands that use of APLIS, including upgrades and new releases, is subject to Contractor’s end user license agreement. Cerner CoPath M was deployed at 46 sites and APLIS is deployed at (38) sites. Upon transition from CHCS to MHS Genesis, APLIS will directly interface with MHS Genesis.

Objective: The objective of this contract is to support the operation and sustainment of APLIS at AP laboratory sites. The Contractor shall perform integrated activities to include:

· Installation and sustainment of all test, training, production and training environments

· Military Treatment Facility (MTF) installs

· Customer support

· System and infrastructure maintenance at host MAAG sites

· Quality assurance

· Change and configuration management of current and future versions of APLIS to ensure continuous support.

· Configuration, implementation, and maintenance activities required to deploy new versions of APLIS (future releases and/or upgrades of application software throughout the life of the contract)

· Interfaces with other clinical systems.

· Management of the Host Based Security System (HBSS) on the APLIS production, training, and testing servers.

APLIS Sustainment Support Tasks: All tasks listed in the contract must be completed for each Military Treatment Facility (MTF) within each Domain:

· APLIS Integration

· Implementation Surveillance

· APLIS Tier III Support

· Receipt and Logging

· Analysis and Repair

· Ticket Resolution (Close Out)

· Product Software Maintenance

· Product Sublicensed Software

· Product Hardware Support

· Hardware/Sublicenses Management

· Non-Production Environments

· Hardware & Network Capacity Analysis & Modeling Support

· Remote Monitoring/Management Support

· Change Management, Problem Management & Workflow Management Services

· Application Management and Monitoring

· Synoptic Worksheet Consulting

· Technical & Application Upgrade Services

· System Administration of Agent Services

· Program/System Security

· Risk Management Framework (RMF) for DOD Information Technology (IT) Support

· Information Assurance Vulnerability Alert (IAVM) Program

User Account Management Tasks: The MTF System Administrator will need assistance with performing APLIS user account management tasks including:

· User Account Management

· Non-MTF User Account Request

· Non-MTF User Account Maintenance

· Additional Customer Support