Bio Hazardous Waste- SOW11172023133255214_0001.pdf

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Bio-Hazardous Infectious Waste Collection and Disposal Services
Solicitation number
75H71024Q00010
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This statement of work outlines bio-hazardous waste collection and disposal services requirements for the Pueblo Pintado Clinic in New Mexico under solicitation number 75H71024Q00010 from the Department of Health and Human Services Indian Health Service. The contractor shall provide collection of bio-hazardous waste containers once per month, transportation and off-site disposal at a permitted facility, and maintenance of collection vehicles and containers. The contractor must collect waste between 7:30-9:00 AM on Wednesdays, provide make-up collections for missed pickups, and respond to any spills. The government provides padlocks for containers and electricity for a self-contained compactor at the clinic. The contractor shall furnish qualified personnel, properly marked vehicles, and specified containers to perform these services from January 7, 2024 to December 31, 2024.

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STATEMENT OF WORK

B|o-HAZARDOUS WASTE COILECTION & DISPOSAL oL I otl 2024 to tzl 311 2024

1. DESCRIPTION OF SERVICES. The Contractor shall provide all labor, tools, transportation, material, equipment, and supervision to provide bio-h aza rdous/infectious waste collection and disposal services for Pueblo Pintado Clinic. lnstallation as described by this Statement of Work (SOW) with the focus on safety and customer service. The Contractor is encouraged and expected to use innovative approaches to efficiently and effectively accomplish SOW requirements. All questions concerning the . operation of Bio-Hazardous/ lnfectious waste collection and disposal services during the life of the contract shall be addressed through the Project Officer to the Contracting Officer (CO). Period of Performance: OI/O7/2024 to L2/3L/2O24.

1.1.1. COLLECTION. The Contractor shall collect and dispose of the bio-hazardous waste as specified in Appendix A. The Contractor shall position containers at locations identified by the

Project Officer. The Contractor shall pick-up the red containers with the bio-hazardous waste and place new red containers and red plastic bags to its original location. The Contractor shall immediately clean up any spills, debris, etc., after collecting bio-hazardous waste. The Contractor is responsible for damage caused by his workforce and equipment to any Government property or equipment. The contractor will perform the majority of work with his/her own forces and eq uipment.

1.1.2. FOLLOW-UP COLLECTIONS. The contractor shall ensure that any missed collections are made up by the next business day,

1.1.3. Contractor Bio-Hazardous wasted Collections. The Contractor shall call the Project Officer by the end of the business day to explain why items not in accordance to the contract were not co llected.

1.2. Bio-HAZARDOUS WASTE DISPOSAL.

1.2.1. ON-SITE DISPOSAL. No on-site disposal is available to the Contractor.

1.2.2. OFF-SITE DISPOSAL. The Contractor shalltransport and dispose all bio- hazardous waste at a state or federal permitted disposal site selected by the Contractor. The Contractor shall be responsible for all permits or fees associated with the use of off-site disposal locations, including disposal fees. A copy of the disposal facility's operating permit shall be provided to the CO prior to the contract start date. lf the Contractor chooses to use more than one disposal facility, a copy of each facility's operating permlt shall be provided to the CO.

1.3. Bio-HAZARDOUS WASTE VEHICIE OPERATION. Bio-Hazardous waste collection vehicles are allowed on site solely for the purpose of collecting bio-hazardous waste and containers and placing new red containers and red plastic bags. These vehicles shall not be parked anywhere on site without the prior permission of the CO. Trucks and trailers used for collecting and transporting bio-hazardous waste shall be maintained to reasonably minimize the odor, dirt, debris, and pests.

1.4. Vehicle Routes and Collection Schedules. The Contractor shall establish vehicle routes and collection schedules to meet the requirements of Appendix A. Routes and schedules shall be --submitted to the CO for approval five (5) calendar days prior to start of contract performance. Any changes in routes/sch ed u les sha ll be submitted to the CO. The Contractor sh all immediately notify the Project Officer of any condition that may interrupt the regularly schedule of performance such as disposal sites backed up, delays due to vehicle breakdowns, or containers blocked by parked vehicles or excess solid waste.

1.4.1. CONTRACTOR OPERATING HOURS. The contractor shall establish a bio-hazardous waste collection schedule so that collection operations will be as follows: Collections shall be made between the hours of 7:30AM and 9:00AM on Wednesdays. Collections outside these hours shall require prior approval of the CO.

1.4.2. INCIEMENT WEATHER SCHEDULE. The Contractor shall collect bio-hazardous waste during periods of inclement weather. ln the case of severe weather, the CO may authorize exceptions.

When exceptions are granted, the Contractor shall accomplish all collections for each day missed to make up all missed collections within twenty-four (24) hours after the severe weather has terminated. ln the event missed collections cannot be accomplished within 24 hours, the contractor shall submit a revised schedule to the Project Officer. ReschedulinB to provide makeup collections shall not be a basis for a claim by the contractor for additional compensation or permission to defer other regularly scheduled collections.

1.4.3. SEVERE WEATHER SCHEDULE. The Contractor shalltreat the Crownpoint IHS lnstallation as a preferred customer providing services upon notification from site personnel or as weather conditions allow in order to restore site order as quickly as possible.

1.5. CONTAINER MAINTENANCE. Contractor furnished containers shall be maintained to ensure the containers are reasonably free of unpleasant odors, dirt, debris, and pests. All containers must remain in good and workable condition to avoid wastewater contamination and spillage.

Containers must be easily accessible to customers. Contractor may make minor repairs and

Perform routine container clea ning/disinfecting in place. Allwastewater shall be collected in the Container and any spillage must be avoided.

1.5.1. Minor Maintenance. Shall include spray disinfecting, adjusting, ordinary lubrications, tightening of nuts and bolts, and preventive maintenance actions recommended by the equipment m a nufactu rer.

1.5.2. Major Maintenance. Shall include repair of inoperable equipment, replacing, components, parts, dumpster lids, handles, hinges, etc.

1.5.3. Repair Parts. The Contractors shall furnish all replacement parts. Quality of parts shall be equalto or better than the parts in the equipment when the equipment was furnished on site.

1.5, Container Sanitation/Painting. The Contractor shall perform more stringent cleaninB, major Repairs and maintenance, and all painting tasks off site.

1.7. RELOCATION OF DUMPSTERS. The Contractor may be required to relocate containers at the direction ofthe Project Officer. The Contractor shall pick up and deliverthese containers within 48 hours after notification from the Project Officer. Reimbursement for relocation shall be IAW this contract.

2. SERVICE DELIVERY SUMMARY. The Service Delivery Summary (SDS) captures the service requirements that can be measured and are considered to be High Risk and Critical operational requirement. The SDS includes Performance Objectives that describe the desired end result or outcome the Contractor shall achieve. The Performance Thresholds states the minimum acceptable level of the performance in terms of quality, timeliness, and quantity in realistic and achievable standards. These thresholds are critical to mission success. The SOW paragraphs reference the details of the Performance Objective in the SOW.

SOW Para. Performance Threshold

Bio-Hazardous waste collections are accomplished JAW approved contract established schedules. Containers are emptied and returned to original position with lids closed. Contractor has picked up all bio-hazardous waste and area is free of bio-hazardous waste.

Bio-Hazardous waste is transported in bio-hazardous waste vehicles and disposed at a permitted offsite disposal site to ensure compliance with existing local, state, federal, and environmental rules, regulations and req uirem ents.

HIGH RISK

No more than 2 customer 7.t all

1., 1.4 and subparagraphs complaints are submitted

1.2. CRITICAL

No violations submitted by the State Department of Hea lth or Environment

Department are allowed

Maintain equipment in good workable condition. Perform painting and cleaning requirements. Trucks should be washed and free of odors, and fluid leaks.

Responds to customer follow-up collections and customer complaints to ensure good customer

1.5. and

Appendix D t.t.4

HIGH RISK

No more than 4 customer complaints are su bm itted per month.

-FIIGH

RISK

No more than 5 customer complaints are submitted per month.

service and solid contractor quality control.

T

Furnish all containers in sizes and quantities Appendix D specified. Provide back-up containers as required

HIGH RISK

No more than 4 customer complaints are submitted per month.

per month.

3. GOVERNMENT FURNISHED PROPERTY AND SERVICES. See Appendix C.

4. GENERAL INFORMATION

4.1. Site HOURS OF OPERATION. The site hours of operation are 0800 to 1530 hours, Monday through Frid ay.

4.2. Contractor Personnel, The contractor shall not employ persons for work on this contract, if such employees are identified to the contractor by the CO, as a Potential threat to health safety, security, general well-being or operational mission of the installation and its population. All servicing employees shall be U.S. Citizens, or legal aliens who possess a form l-551 Permanent Resident Card. The contractor shall ensure employees possess drivers' licenses required to perform bio-hazardous waste services. Where reading, understanding and discussing safety and environmental are an integral part of a contract employee's duties, that employee will be able to read, write, speak, and understand English. Contractor personnel shall present a neat appearance and be easily recognized. This may be accomplished by wearing distinctive clothing bearing the name of the company or by wearing appropriate badges that contain the company and employee name

4.2.1. Contract Manater. The contractor shall identify to the CO and Project Officer, the individual who will be responsible for the performance of the work. The na me of this person and a n alternate or alternates who shall act for the contractor when the manager is absent shall be designated in writing prior to the contract start date. The contractor shall provide to the CO and Project Officer, the names and phone/pager numbers of the contract manager and alternate(s) for normal operating hours and for after business hours including nights, weekends, and holidays. This information will be kept updated by the contractor whenever personnel changes occur.

4.2.1.1, The contract manager shall have full authority to act for the contractor on ail contract matters relating to daily operation of this contract.

4.2.1.2. The contract manager shall be available during normal duty hours within forty-eight hours to meet on the installation with government personnel (designated by the CO) to discuss problem areas.

4,2.1.3. The contract manager and/or his designated representative must be able to read, write, speak, and understand the English language.

4.3. QUALITY CONTROL. The Contractor shall develop a quality control program to identify, prevent, and ensure non-reoccu rrence of defective services. Through implementation of the Contractor's Quality Control program and procedures, the Government shall receive quality services meeting the requirements of the contract: The Contractor sha ll su bmit a copy of his Qua lity Control plan to the CO for acceptance within fourteen (14) calendar days prior to start of contract performance.

4.4. NOTIFICATION OF ENVIRONMENTAL SPltLS. ln the event that the Contractor spills, discharges or releases any pollutant into the environment, the Contractor shall immediately report the incident to the Crownpoint Fire Department, thru the Navajo Police Department at 505-786-2050.

This phone number is available seven days a week. The Contractor shall be liable for the costs of clean up and remediation of any spills, discharges or the releases of such substance into the environment while performing work on the Crownpoint lnstallation.

4.4.1. Environmental Spill Plan. The Contractor's method of clean up shall be submitted, in writing, to the CO and approved 14 day prior to start ofthe contract performance.

4.4.1.1. The spill shall be cleaned up within three hours from the time of the spill. 1910.210(a)(1) The Clean-Up operations required by a governmental body, whether Federal, State, local or other involving bio-hazardous substances that are conducted at uncontrolled bio-hazardous waste sites (lncluding, but not limited to, the EPA's National Priority Site List (NPL), state priority site lists, sites recommended for the EPA NPL, and initial investigations of government identified sites which are conducted before the presence or absence of bio-hazardous substances has be ascertained).

4,4,L,2. Completed manifests shall be provided to the CO within 60 days after disposal

5. CONTRACTOR-FURNISHED ITEMS AND SERVICES. See Appendix D. Except for those items or services specifically stated in Appendix C as Government furnished, the Contractor shall furnish everything needed to perform this contract according to all its terms and conditions.

6. APPENDICES

A. Station Collection Table B. Govern ment- Fu rn ished Property and Services

c. Contractor Furnished Property/Services/Eq u ip ment

o. Definitions

7. NIH Evaluation Form

APPENDIX A

TOCATION STATION COLLECTION TABLE

Collection

Point

Container Type Pickup Frequency

Pueblo

Pintado Clinic

QTY of 5 - 45 gallon red co nta iners with lids and wheels; red bio-hazardous pla stic bags;

plus, bio-hazardous 18 ga llo n boxes to transport infectio us from Pueblo Pintado

Clin ic.

Once a month, preferably every 4 weeks

Su bject to cha nge.

APPENDIX B

GOVERNMENT-FURNISHED PROPERTY AND SERVICES

1. GOVERNMENT-FURNISHED FACILITIES/AREAS. None

2. GOVERNMENT-FURNISHED EQUIPMENT AND MATERIALS. The government shall provide padlocks the cage and compactor locking mechanisms require padlocks.

3. GOVERNMENT-FURNISHED SERVICES. The government shall provide electricity for the self-contained compactor. Available voltages are 208 and 480 volts. The government shall only provide service to the service switch. The contractor is responsible for connecting electric service from the service switch to the compactor

Appendix C

CONTRACTOR.FURNISHED PROPERTY/SERVICES/EQUI PMENT

1, The Contractor shall furnish all personnel, vehicles and equipment required to perform requirements stated herein. The Contractor shallfurnish all containers and roll-offs in the sizes and locations as listed in Appendix A. All containers provided by the Contractor shall be Government approved and IAW this SOW. The Contractor shall provide containers IAW specifications listed below. ln the event, different containers or subsequent containers are required during the course of the contracu the Contractor will be advised of the type, size and number.

2. Quality Standards for Contractor Furnished Equipment, Tools, Materials and Supplies. The government may inspect the Contractor's equipment or bio-hazardous waste containers at any time and direct the removal of any items not meeting contract specifications. The Contractor shall replace items failing to meet required standards, at Contractor Expense.

2.1 CONTRACTOR-FURNISHED VEHICLES. The Contractor shall provide and maintain bio-hazardous waste collection type vehicles to perform this contract. Vehicles shall be maintained and cleaned to present a neat, professional appearance. All vehicles shall be registered, licensed, insured, and operated IAW traffic regulations. All vehicles used in the performance of this contract shall be in operable condition and meet state, and federal safety requirements. Vehicles found to be unsafe and unable to function as designed, shall be removed from the installation and replaced at Contractor's expense. Vehicular repairs shall not be done on site. The CO or his designated representative may inspect the Contractor's vehicles at any time and direct the removal of any unsafe or ob.jectionable vehicle from the installation.

2.2. CONTRACTOR-FURNISHED Bio-HAZARDOUS WASTE CONTAINERS. The Contractor shall provide a thirty cubic yard self-contained compactor and all bio-hazardous waste containers necessary to perform this contract. The Contractor will provide all equipment needed to operate the compactor including, a hydraulic power unit, electric wiring, and hydraulic lines. The number, size, and location of the containers listed in Appendix A. All dumpsters and the compactor shall have locking mechanisms. The dumpsters shall have an industry standard automatic locking mechanism that swings away when the container in emptied by the trash removal vehicle.

I'

2.2.1. CONTAINER. Containers furnished by the Contractor shall place red containers. The

Contractor will provide the containers as required.

3. INSURANCE: The Contractor shall maintain a General Liability insurance policy in the amount of 5200,000 during the life of this contract- The contractor will provide a copy of the insurance policy to the contracting officer not later than five (5) calendar days prior to start of contract performance.

Appendix D

Definitions

COLLECTION STATION. The locations designated on Appendix A and on the site map where bio-hazardous waste may be conveniently and efficiently assembled and stored for the purpose of bio-hazardous waste collection.

CONTAINER. A solid waste leak and rodent proof receptacle with closely fitting operational lid.

CONTAMINANT. Any material found in a bio-hazardous waste station container that is not specifically designated for that receptacle.

DISPOSAL FEE. A fee, usually dollars per ton or cubic yard, charged for the unloading or disposing of waste at a landfill, transfers station, material recovery facility, or waste-to-enerSy facility.

Bio- HAZARDOUS WASTE. Any material identified in the 40 CFR, Part 261.30 or state statute but not ln quantities small enough to be purchased for administrative use. Bio-Hazardous waste requires handling during collection, storage, transportation, and disposal and is excluded from this SOW.

PROJECT OFFICER. The Project Officer is the authorized representative ofthe CO for the purpose of performing inspection and acceptance of the services rendered u nder the contract contemplated hereby. The contractor will be notified in writing ofthe individual(s) appointed as Project Officer after award of contract.

SEIF-CONTAINED COMPACTOR. An integral compactor head and collection bin unit. The contractor is required to unplug the unit and transport the compactor/bin to the disposal site to empty the unit.

SOLID WASTE. lncludes all bio-hazardous commercial and industrial waste, food waste, and other similar non-hazardous waste material intended for disposal. Does not include contaminated waste from medical processes. Also excludes recyclable materials source separated from the waste stream specifically for recycling.

Point of Contact at post.

The Point of Contact (POC) will be the contractor's contact at the Crownpoint Healthcare Facility.

The POC will assist and direct the contractor when scheduling work. Point of Contact: Jarvis Tsosie, EVS Su pervisor 505-786-2592.

PAYM ENTS

Electronic Submission of Payment Requests.

The Contractor shall submit payment requests electronically using the Department of Treasury lnvoice Processing Platform (lPP) or successor system. lnformation regarding lPP, including IPP

Customer Service contact information is available at www.ioo.Rov or any successor site.

The Contractor shall receive payments per the basic contract

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